Company Founded: Founded in 2010

Senior Sales Executive – Automotive Retail Sales Supervisor – Automotive

Job description
Reporting to: Sales and Marketing Manager
Objective of the position: To enable sales conversion for the motorcycles to achieve company revenue and growth targets
Position outline
The senior Sales Executive builds business by identifying and selling to prospects; maintaining relationships with customers. The Senior Sales Executive should be a dynamic entrepreneur with a proven track record of sales, developing new customer accounts, and maintaining existing accounts for the company. S/He should be a competent professional able to lead a team to develop and manage a pipeline of opportunities and proactively work to close deals.
Main activities:

Supporting the corporate & SME sales team by arranging sales meetings at required management levels and by joining them on sales visits; lead by example
Manage team performance against KPIs and create ownership within the team
Build, grow and maintain a confident “go getter” corporate and SME sales team and actively develop a winner mentality
Increase staff performance by providing guidance and solutions to improve work efficiency
Co-define a clear sales policy and execution strategy
Timely weekly, monthly, reports on KPIs & financial performance (P&L) to the Sales and Marketing Manager
Submit accurate data driven reports of competition as well as customer profiles
Generate leads and close sales through establishing networks and regional events
Set and enforce company standards for sales operations and quality of service
Conducting research to identify potential business opportunities/target market for products and services.
Build and maintain positive work relationships with clients in order to create a rapport that facilitates patronage and generates revenue.
Develop and implement strategies effective for the extensive sales and distribution of company products.

Personal Competences (Soft Skills)

Commercial focus
Entrepreneurship
Leadership
Ambition
Negotiation skills
Communication Skills

Responsibility
Is responsible to:

Ensure sales targets are met
Ensure optimal pricing tactics within strategy as set by the organization
Ensure the required team size and composition to meet sales targets
Ensure staff experience levels, skills and competences to meet the required sales volume, sales revenue and sales margin targets at all times
Ensure relevant search for business opportunities and market segment identifications
Ensure customer relationship development to maintain customer retention
Ensure accurate information is available during the entire tendering process
Ensure successful demo bikes process with complete customer feedback
Ensure accurate data input to the customer database
Ensure complaints from customers are dealt with in a timely and professional manner to maintain the company’s reputation
Ensure accurate forecasts in alignment with Sales Analyst
Ensure timely and correct performance reporting based on KPIs
Ensure proper representation of Kibo corporate identity in all media

The duties of the Retail Supervisor shall include but not limited to:

Manage staff by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
Works with the Sales and Marketing Manager and team to develop and execute programs to drive pipeline & close deals
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
Build and maintain rapport (harmonious relationships) with clients that facilitate patronage and generate revenue
Improve staff performance by providing guidance and solutions to improve sales efficiency
Oversee the interviewing, hiring, and training of new sales employees to ensure qualified personnel are recruited
Set and enforce company standards for sales operations and service levels
Develop and implement strategies effective for the extensive sales and distribution of company products
Monitor the sales industry to identify changes in market trends and adjust accordingly
Establish sales objectives and oversee the designation of sales quota to sales teams
Communicate with clients to identify their product requirements and facilitate supply
Employ knowledge of products and services in providing appropriate response to client enquiries and also in assisting with the resolution of customer issues or complaints
Review financial records to ensure balanced accounts are maintained
Apply understanding of market trends/business practices in taking decisions necessary for enhancing the sales process
Collect, analyse, and interpret sales records to obtain information useful in preparing reports
Organize periodic meetings with sales units to review activities and re-strategize in order to optimize productivity
Ensure compliance with customer service standards and proper customer relationship management
Participate in educational workshops and conferences to expand personal network and improve on existing job knowledge.

Communication
Communication takes place at/with:

Sales and Marketing Manager to report sales progress and performance indicators
Sales Director on request.
Team members in relation to daily management of his/her department activities
Other divisions in relation to the department RACI matrix

Leadership: Leads 5-6 employees within Sales department.
Education: Minimum Bachelor’s degree in Sales/Business or related fields. Master’s Degree is highly desired.

Knowledge, specifically needed for the position
Education and Training: Bachelor’s degree in Sales, Business or in any other related business discipline.
At least 5 years of experience usually as a sales team leader.
I.T skills-adept at utilizing CRM systems to provide reports to company management.

Competences (skills, manner and behaviour) + level

Commercial focus
Customer and service orientation
Leadership
Result orientation
Corrective ability
Excellent communication skills

Experience needed:

5+ years of experience in sales, preferably in a hard sales environment.
Requires a minimum of 2 years of experience leading a sales team as a team leader with at least 2 to 3 members

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October 23, 2024
Director – Nuclear Energy Infrastructure Development Director, Strategy And Planning Company Secretary

Job Ref No. KNEB/HR/DTA)/1/2018
Job Summary: Reporting to the Chief Executive Officer, the job holder will be responsible for providing leadership and direction towards development, implementation and review of strategic goals, policies and plans necessary for establishment and successful implementation of Kenya’s Nuclear Power Programme by;

Overseeing development, implementation and monitoring of strategies, policies and plans for nuclear development in Kenya;
Carrying out technical studies related to development and implementation of Kenya’s Nuclear Power Programme;
Overseeing the development and implementation of a framework and criteria for siting of nuclear power plants in Kenya;
Overseeing development, implementation and monitoring of strategies, policies and plans for Human Resource Development for Kenya’s Nuclear Power Programme;
Overseeing establishment and implementation of partnerships aimed at human and institutional capacity building for the development of the Nuclear Power Programme.

In the execution of this assignment, the Director Nuclear Energy Infrastructure development will be expected to ensure and uphold exemplary Corporate Governance in line with the organization’s core values and promote a robust performance-driven culture.
Academic and Professional Qualifications
Candidates must have the following qualifications: –

Relevant Bachelor’s degree in Engineering from a recognized institution.
Master’s degree in relevant field.
Be at least a corporate member of the Institution of Engineers of Kenya (IEK)
Be a registered professional engineer with Engineers Board of Kenya with a valid practicing license.

Related Job Experience: Must have at least twelve (12) years’ work experience, eight (8) of which should be in a senior management position.
Knowledge Skills and Competencies
The candidate must possess the following skills and competencies:-

Demonstrable knowledge of the Energy Sector in Kenya;
Demonstrable knowledge of the linkages between Kenya and the International Atomic Energy Agency (IAEA);
Demonstrable knowledge of the Nuclear Power Programme;
Demonstrate understanding of public service values;
Excellent leadership competencies including analytical skills, excellent organization and coordination skills and ability to make difficult decisions;
Demonstrate distinguished leadership and people skills in public sector organization, management and operations;
Meet the provisions of Chapter Six of the Constitution of Kenya;
Strategic capability with proven ability to relate emerging global issues with the organization’s mission, vision and strategy;
Proven ability to build and manage effective teams;
Be detail oriented, have ability to meet deadlines, while delivering on high quality results.

Terms of Service and Remuneration: The appointment will be for a contractual term of three (3) years, renewable subject to effective performance and delivery of set targets. The successful candidate will be offered a competitive remuneration package for the position.

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October 23, 2024
Account Executive

Job Description
The Executive is expected to consistently provide excellent customer service to their accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, s/he will build relationships with clients to encourage new and repeat business opportunities.
S/he will be tasked with the following:
Job Responsibilities

Maintain client relationships by:

Expanding and maintaining the relationships with current clients
Establish lasting relationships with new accounts

Be aware and in pursuit of opportunities for account growth and new business, involving the Account Director/Creative
Liaise with, and act as the link between, the client and design agency by maintaining regular contact with both, ensuring that communication flows
Manage aggressive pitching on contracts to try to win new business for the agency
Present the quote and creative work to clients for approval or
Approve invoices from Admin, and is responsible for payment
Write client reports: Reports to the Account Director/Creative Director, providing regular input on all account activity, including status and call reports on a weekly
Any other additional responsibilities that may

Qualifications

Hold a University degree
Holder of a valid driving license (optional)
Prior working experience in related field for at least 2

Skills and Abilities

Outstanding verbal and written communication skills
Great attitude and positive mentality, be a fast learner and be highly motivated
Excellent organisational skills and be a team player
A sense of responsibility and an ability to take the initiative
High degree of attention to detail
The ability to work with tight deadlines and under pressure
Loyalty and sense of confidentiality
High level of integrity and honesty
Proficiency in MS Office

October 23, 2024
Senior Retail Training Officer

Reporting to the Manager – Retail, the Training Officer, will be tasked with the following:
Job Responsibilities

Conducting Training Needs Analysis (TNA) for service station staff, dealers, customers and other stakeholders;
Preparing an annual training plan including training ahead of roll out of new products, projects and other initiatives;
Preparing and developing training curricula and manuals, scheduling and implementing the same within the set timelines;
Participating in recruitment, induction and training of new Forecourt supervisors, Pump Attendants and Dealers;
Monitoring and evaluating monthly, quarterly and annual customer surveys and performance against Corporate Targets so as to identify dealer training needs;
Keeping abreast of emerging market trends and customer needs and reviewing overall market strategic plans and incorporate trainings that will position National Oil as a World class entity;
Working with the relevant departments to ensure that the Customers and Dealers are sensitized to ensure compliance with certain statutory and institutional requirements; and
Any other duty that may be assigned.

Qualifications

A Bachelor’s Degree in Social Science or equivalent qualifications from a recognised institution;
Diploma in Marketing or Human Resource Management will be an added advantage;
At least five (5) years’ experience;
Good presentation skills;
Strong communication and interpersonal skills;
Good report writing skills;
Good planning and organizing skills; and
Computer competency.

October 23, 2024
Logistics and Repair Manager (Kisumu)

Reports to: Managing Director
Location: Distribution Centre (Kisumu)
Purpose: The Logistics and Repair Manager is responsible for overseeing all the Distribution Centre processes and managing the people responsible, namely Repair Technicians and Logistics Officers.
Responsibilities:

Manage all shipments arriving in the country
Manage all stocks moves and levels within the country
Ensure the distribution centre is organised and working efficiently
Provide oversight on technical repairs and refurbishment department
Manage and coach repairs technicians and logistics officers
Report to MD and department heads with KPIs
Ensure weekly reports and documentation are achieved reliably

Description of tasks:

Speaking with the China company to organise relevant shipping documents
Liaising with the China company to ease our import process
Working with the clearing agents to manage customs clearance
Handle tax exemption requests
Ensure efficient clearing process
Monitor stock movements between warehouse and shops
Organise inter-company orders
Ensure shops continuously have the correct stock
Organise delivery of stock to shops to maintain stock levels
Maintain strong 5S warehouse management principles
Encourage 5S principles and other best stock practices throughout the business
Assist with product support investigations
Report on all product issues
Suggesting improvement to the refurbishment and stock management processes

Requirements

Bachelor’s degree in Logistics Procurement/ Supply Chain Management or related field
At least 5 years’ experience in supply chain /Warehouse/Logistics role in a busy work environment
Strong analytical, communication, decision making and interpersonal skills.
Attention to detail and accuracy
A dynamic and positive attitude, excellent organization, coordination and planning skills

October 23, 2024
Senior Business Growth Adviser

Details:
About the role
You will also contribute to strategy and innovative partnerships. You will report directly to the program manager, with 3-4 direct reports under you.
Roles and Responsibilities

Ensure growth of the youth enterprises in your team’s portfolio through timely delivery of advisory services by your team of advisors.
Draw on internal successes and failures as well as field wide lessons to be a key mentor and guide for Ongoza’s Business Growth Advisors.
Facilitate learning and best practice sharing on a regular basis. Develop and implement a standardized and replicable approach for the delivery of our advisory services.
You will work with your own small portfolio of young entrepreneurs (up to 5) and support them towards growing their businesses.
Provide practical strategic advisory and assistance to help clients harness opportunities, structure their business more effectively, and drive growth.
Advise clients on investment needs and connect them to financial services, including via our exclusive partnership with Key Partners Ltd.
Identify and tap into market opportunities that would be beneficial for Ongoza’s clients, when time allows.
Strategic Program Management (10%)
Ensure that innovations, tools, and strategies are communicated and fully implemented within your team.
General Administration (10%)

Ensure that all client files are updated appropriately and the Business Growth Advisory team is collecting relevant and quality data for Ongoza’s learning department.
You are a natural leader and are great at mentoring others. You demonstrate a natural ability to connect with, motivate, and support others to grow.
You thrive in an entrepreneurial environment. You are an independent self-starter who flourishes in a changing environment and can manage yourself. You have excellent collaboration, communication, and problem-solving skills.
You make things happen. You have a proven track record of meeting targets on time and within budget. You are creative, solution-oriented, and willing to put in the time it takes to do a great job. You follow through.

Most of all, you believe in our vision and mission – the power of youth-led social businesses to transform Kenya.

Required experience and skillset

Direct work experience with entrepreneurs and small businesses highly preferred.
Demonstrated excellent understanding of strategies for how to help businesses grow, with expertise in one or more of the following areas: business finance, business planning, and strategy, sales, and marketing, product development, or human resource management.
An in-depth understanding of the Kenyan informal sector is essential.
Must have a learning and change-oriented mindset – willing to take calculated risks, think outside the box and try new ideas.
Demonstrated ability to build structures and processes that optimize a team’s efficiency and accountability.
Experience in curriculum development and training is an added advantage.
An excellent relationship builder and communicator, both verbally and written, who enjoys being an active member of a team.

October 23, 2024
HR & Training Manager

Job description
Main Responsibilities

Customer Service/ Employee Engagement
Human Resources Policy and Review
Resourcing
Training and Development

October 23, 2024
Business Development Executive

Responsibilities

Achieve set sales targets and define strategy to achieve these targets and also to follow the set strategy punctually
Provide consultation services and information to clients who want to buy IT products and services and advises them on the best option based on their needs
Develop good business relationships with clients
Receive, analyze and respond to business proposals from various stakeholders providing industry-specific solutions
Analyze and explore business and market trends and stay updated about new technological developments taking place in the industry
Manage the proposal development process and maintain the time-lines for the proposal teams
Develop draft proposals based on team meetings and discussions
Maintain the Business Development database
Support marketing activities

Job Qualifications

Bachelors’ Degree in Marketing
Minimum 1 years’ experience in an ICT company

October 23, 2024
Portfolio Manager

Reporting to: MD
OVERVIEW OF RESPONSIBILITIES
The Portfolio Manager will be responsible for the performance of the BBOXX portfolio: maximizing utilization rates, reducing defaults, managing collections, overseeing the payments system, and managing customer service. The role is both analytical (i.e. analyzing customer behavior and causes of non-payment) and operational (i.e. developing and implementing policies and processes to improve performance).
Specific responsibilities:

Achieve targets for utilization rates, default and repossession rates, and customer service quality and costs
Analyze key portfolio metrics (i.e. utilization rate, default rates): report on portfolio health, identify possible root causes of problems, and propose solutions
Oversee collections and repossessions processes to get clients back on track when they stop paying for/using BBOXX, and recover assets from inactive/defaulted clients, while minimizing the costs of these activities
Champion portfolio quality throughout the organization: act as “voice of the portfolio” to counterbalance the propensity to focus too much on sales, and ensure retail staff are taking adequate care to maintain portfolio quality
Develop and implement initiatives to improve portfolio quality—for example, running campaigns during harvest seasons to encourage bulk electricity purchases
Ensure a seamless payments experience: prevent payments system downtime and respond to problems as quickly as possible, manage relationships with HQ and local payments providers to ensure that it’s easy to pay, and educate customers on how to pay
Balance cost and quality in customer service: create a customer service experience across multiple channels (Call Centre, Shops, Self-Service Apps, and more) that encourages long-term loyalty and growth with BBOXX, while also implementing initiatives to reduce cost-to-serve
Support BBOXX HQ in implementing and/or piloting portfolio and customer service-related process improvements

QUALIFICATIONS AND EXPERIENCE
This role will be particularly suitable for intellectually curious, analytically-minded professionals with experience in credit management.
Specific experience:

University degree, preferably in Finance, Business Administration, Engineering, or Applied Mathematics
2+ years’ experience in credit risk management at a bank or other lending or Fin-Tech institution, both analyzing portfolio data and presenting to C-level executives OR 2+ years in a top-tier consulting firm or similar role; practical experience in delinquency management is also a plus.
Expert knowledge of financial analysis tools like credit risk modeling and vintage analysis
Expert knowledge of Excel, and preferably statistical software
Knowledge of banking regulations and/or digital payment systems in your country are pluses
Fluent in English

Personal traits and skills:

Analytical and quantitative skill: you think through problems in a structured way: assessing them quantitatively wherever possible, breaking them down into their component parts, and tackling the highest impact problems first.
Intellectual curiosity: you are driven to solve problems, and analyze them from multiple angles before being satisfied.
Self-motivation: you actively figure out what needs to be done and propose the plan yourself even without needing to be told what to do. When you spot problems, you bring the relevant people together to brainstorm solutions, rather than waiting for someone else to fix the problem.
Financial acumen: You have strong understanding of key risk and financial metrics, and a deep knowledge of financial that will enable you to develop innovative approaches to predicting and measuring risk in settings where customers often have no prior credit history.
Presentation skills and influence: you can translate complex numbers into language that makes sense to any audience, and can persuade others to see your point of view. You make compelling Power Point presentations, and present convincingly in-person to senior audiences.
Project management: you excel at taking an idea from concept to reality. You plan carefully, think through risks and contingencies, prioritize tasks based on impact and critical path, measure your results, and can manage members of your project team through to completion of the project.

October 23, 2024
Receptionist / Administrative Officer Vice Consul

Our client the Royal Danish Embassy (RDE) seeks to hire a positive, service-minded and pro-active Receptionist / Administrative Officer to join the Team at the Embassy.
He or she will be working in the administrative and logistics team, which consists of eight colleagues. The main tasks will be reception duties and various secretarial duties.
The successful candidate will be expected to show the flexibility required for optimal handling of the entire portfolio of the Embassy and thus be ready to contribute to handling tasks outside your own portfolio
Key responsibilities include:
As Receptionist/Administrative Officer, you will be responsible for the reception in the Embassy and therefore often the first point of contact that the partners/customers will have with the Embassy.

Switchboard operation – receiving and directing calls appropriately to the relevant staff, taking messages and making outgoing calls on behalf of staff
Control of visitors’ entry to the Embassy in liaison with the guards
Receiving visitors to the Embassy
Dispatching mail/parcels via DHL
Reconciliation of monthly taxi and courier services invoices for the Embassy
Distribution of daily newspapers
Reporting fault and follow-up regarding telephone lines and switchboard with the relevant service providers
Keeping various lists of the Embassy updated
Normal secretarial duties
Arranging of hotel bookings, air tickets (incl. payment voucher preparation).

Required qualifications

Five years or more working experience in a similar position
Previous experience working in an embassy set-up is preferred
Diploma/degree in business management or any related course
Secretarial and office administration/management training
Fluency in spoken and written English
IT proficiency and solid skills with regards to the Microsoft Office programmes
Ability to work independently with minimum supervision
Responsible, flexible and loyal
Great interpersonal and intercultural skills and team player abilities, as well as interest in and willingness to share knowledge with and learn from colleagues
Willingness to take on a variety of tasks reflecting changing priorities of the Embassy.

Employment conditions

Permanent, full time employment on a local contract based on the relevant legally binding labour market rules of Kenya
Working hours 37 hours per week
Entitlement to 25 working days of paid holiday per full calendar year
Salary will reflect qualifications, relevant experience and proven work-related results
As part of your salary you will be covered by a workplace pension scheme
Reasonable coverage of sickness expenses for staff and dependant family members.

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October 23, 2024