Duties and Responsibilities
Listening to customer requirements and presenting appropriately to make a sale
Maintaining and developing relationships with existing customers in person and via telephone calls and emails
Cold calling to arrange meetings with potential customers to prospect for new business
Responding to incoming email and phone enquiries
Acting as a contact between a company and its existing and potential markets;
Negotiating the terms of an agreement and closing sales
Gathering market and customer information
Representing their company at trade exhibitions, events and demonstrations
Negotiating on price, costs, delivery and specifications with the clients
Challenging any objections with a view to getting the customer to buy
Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
Reviewing your own sales performance, aiming to meet or exceed targets
Gaining a clear understanding of customers’ businesses and requirements
Attending team meetings and sharing best practice with colleagues
Key Requirements and Skills
Degree/Diploma in sales and marketing
Three years’ experience in sales and marketing in a media firm
Good communication skills
Strong presentation skills
Good selling skills
Business acumen
Strong negotiation skills
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Company Founded: Founded in 2010
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Sales Executive Nutritionist Mechanical Engineer Draughtsman
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Operations & Service Manager
Responsibilities:
Develop a system that fully manages all different client categories and ensures maximum utilization of all allocated company resources.
Manage cost of sales to attain company revenue target.
Ensure office premise and equipment are well maintained and set up in all sites and develop initiatives that ensure maximum coordination between the sites and the offices.
Identify and advise on process improvement initiatives that will aid in the management of the company services in a more efficient and cost effective way.
Build capacity to suffice needs of clients including managing lead time in conjunction with procurement, managing employees and provision of tools of work for the employees.
Coordinate supervisory roles to ensure that services offered are as per client agreement at various client locations.
Experience, Qualifications & Skills:
University degree in a Business related field.
Minimum three years relevant experience in a busy work environment.
Experience in the Hospitality industry is required.
Excellent customer relations skills with a keen commitment to delivery of superior customer service.
Ability to plan and organize work schedules.
Excellent communication, interpersonal and decision making skills.
Must have proven experience in leading and managing employees and teams. -
Translators – Portuguese and Spanish Conference Rapporteurs
Responsibilities for the Translators Job
Provide friendly communication and service to program’s participants and event organizers;
Have excellent speaking and communication skills in English and Portuguese or Spanish languages;
Excellent ability to switch quickly between languages, to find an appropriate word or expression in another language instantly;
Concentrate for extended periods of time, process a lot of information, therefore have physical and mental stamina;
Be culturally sensitive and aware of communication and diplomatic skills across cultures;
Translators Job Qualifications
Enthusiastic and professional with impeccable language skills in both English and either of the mentioned languages;
Fluent in at least Portuguese or Spanish and English;
Excellent in communication and interpersonal skills;
Well presented and client focused and is a dedicated team player.
Accreditation as a translator is an asset, but not essential.
Our client is looking for individuals conversant with Portuguese and Spanish for a conference held on November 24 -25, 2016. Applicants should be fluent in English as well as in hearing and speaking of at least either of these languages. Our clients are able to offer Ksh.2000 per day. They will also organize transport from a central location.
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Digital and Graphics Executive
Responsibilities for the Digital and Graphics Executive Job
Develop and manage digital marketing campaigns
Oversee a social media strategy
Manage and maintain the organization’s website(s)
Ensure graphic solutions are optimized for integration, performance, usability and sustainability
Produce and create digital solutions
Effectively undertaking other duties as required
Execution of Social Media Marketing efforts
Digital and Graphics Executive Job Experience
Previous experience in a similar role – preferably in a digital agency
BA degree in Journalism, Media or a similar subject (or relevant experience)
Strong copywriting and communication skills
Good at handling time-sensitive projects and working to deadlines
Create online banner adverts
Experience of conducting and maintaining communication campaigns
Excellent analytical and reporting skills
Strong team-player
Strong organization skills
Previous blogging and online copywriting experience preferable -
Senior Associate – Legal and Regulatory Affairs
DUTIES AND RESPONSIBILITY:
Business partner to commercial teams on legal & regulatory affairs pertaining to all company products
To carry out research on legal and regulatory issues relating to company’s products/services in all markets and ensure compliance with applicable laws, regulations, contracts and company policies, as well as attend industry forums
To attend to regulatory affairs e.g. licence applications, filing returns / compliance reports and represent the company in industry forums
To give proactive, prompt and proper legal & regulatory advice to the management and user departments and to keep them informed of the latest legal and regulatory developments as well as best practice
To provide sound advice on potential risks and measures that can be taken to mitigate such risks related to the new products so as to avoid disputes and losses
Dispute resolution
To carry out due diligence on potential business partners and service providers
To undertake contract drafting and review in respect of new products in all markets and ensure registration of contracts (as required),
Any other assigned duties
QUALIFICATIONS:
A bachelor of laws university degree in law from an accredited institution. A Master’s Degree will be an added advantage.
A minimum of 4 years’ post admission work experience
Certificate of admission to the roll of advocates of the High Court of Kenya
Must possess a current practicing certificate
Broad exposure and relevant experience in legal practice in corporate and commercial law, preferably in a corporate entity or busy law firm.
Experience in IT industry, banking or financial services will be an added advantage.
Preference will be given to candidates with experience in handling cross-border transactions
KEY SKILLS REQUIRED:
Good communication, presentation, research and analytical skills
Good grasp of the law, in interpretation as well as application
Excellent legal writing skills
Excellent inter-personal skills and ability to work with cross-functional teams
Proactive and self-motivated
Excellent organizational skills
Ability to deliver good quality work under strict deadlines and with little or no supervision
Strong leadership skills
Interest in general knowledge
WORK CONDITIONS
On-call availability
Willingness and ability to travel and be away for long periods of time at a go. -
Regional Manager
About the Role
The people of Wasafiri are brought together for their adventurous spirit, understanding of complex problems and track record of delivering change. We share a relentless optimism for Africa’s future, a hunger to move from dialogue to action, and a desire for excellence.
We are in search of a brilliant and professional Regional Manager who will head our African programmes and operations. In summary, the Regional Manager will help us grow our business, ensure the highest standards of delivery, and manage our Nairobi-based team. Along with operational management responsibilities, we anticipate this person to be able to contribute to the development of new business and support the management of projects.
STRATEGIC LEADERSHIP
1. Deepening relationships with our partners and clients – Representing Wasafiri in formal and informal forums and gatherings, forging new networks and strengthening existing relationships.
2. Supporting the development of new business – Identifying new opportunities for Wasafiri’s to grow its contributions in Africa, supporting efforts to generate new business, develop proposals and positioning Wasafiri as a world-class partner.
3. Contributing to the strategic development of Wasafiri Africa – Shaping Wasafiri Africa’s vision and strategic direction, and overseeing the execution of the business plan required to achieve it.
OPERATIONAL & PROJECT MANAGEMENT
4. Providing operational oversight for all our East Africa projects – Working with Project Managers and Project Team Leaders to ensure the highest standards of delivery. Where required, helping initiate and set up new projects, establish project teams and project management processes.
5. Coaching and mentoring Wasafiri Project Managers & Team Leaders – Providing coaching, mentoring and operational support to key project personnel to support high quality project and team management across our portfolio of projects.
6. Managing risk – Ownership for Wasafiri Africa’s risk management framework and processes, ensuring its ongoing review, development and implementation across the portfolio of work.
7. Recruiting, developing and managing our local consultants – Identifying, recruiting and developing a network of professional consultants, and building a vibrant professional community that they are excited to be a part of.
8. Overseeing delivery systems – Overseeing the development and implementation of high quality operational systems and processes to support the effective, scalable and efficient delivery of Wasafiri projects.
9. Managing budgets – Working with Project Managers to oversee project budgets to ensure efficient and robust project financial management. Ensuring the rigorous management of Wasafiri Africa’s operational budget.
10. Managing our Nairobi-based team – Providing oversight, guidance, direction, coaching, support and management of Wasafiri staff based in Kenya.
Who we are looking for
ESSENTIAL PROFESSIONAL SKILLS AND EXPERIENCE
Outstanding project and programme management experience – A proven track record of managing projects, programmes and/or organisation (NGO, public or private sector) in Africa working directly with clients, leading small teams and delivering high quality results. Experience in managing a portfolio of projects concurrently.
Excellent team and people management – Proven experience in coaching, mentoring, developing and managing staff and consultants. Excellent in managing client networks and relationships.
A deep understanding of the development sector – Including knowledge of and experience working with institutional donors, public sector organisations and/or the private sector across a range of development issues.
Excellent relationship and communication skills – Along with outstanding relationship management skills, the role requires excellent written, oral and presentational skills as a pre-requisite.
Commercial acumen – An ability to develop and manage complex budgets and balance the competing demands of high quality delivery with resource management.
A commitment to delivering change in Africa – A track record of high quality delivery of results in complex contexts.
DESIRABLE EXPERIENCE
A background in conflict-affected and fragile environments – Experience and comfort working within countries, regions or areas affected by conflict, insecurity, violence or instability.
Technical experience in conflict, extremism or security related fields – Our work in extremism, stabilisation, community security is growing. Ideally the candidate will have a degree of technical experience in related fields and be able to contribute to the development of our work in this area.
Commercial consulting experience – Experience working within or with a commercial consultancy based organisation.
Living and working in East Africa – Ideally with the right to live and work in Kenya.
STYLE AND APPROACH Excited to be in an entrepreneurial, start up environment – This means a willingness to be flexible in the role, do what it takes to get the job done; comfortable negotiating with senior clients, and willing to, when needed, get stuck in with basic tasks.
Able to provide leadership to autonomous motivated consultants and staff – Wasafiri has a culture that values collaboration, relationships and high quality delivery. As a manager and leader you will bring a collaborative style, willing to be challenged by anyone in the organisation, able to provide coaching and hold both those you manage and those that manage you to account. You will be comfortable in an environment not driven by hierarchy.
Focused on client needs – You will be comfortable working direct with clients across all levels of seniority, curious to understand their issues and willing to challenge them to help create the best possible solutions. You will be an ambassador for Wasafiri able to represent the organisations in different forums and with a wide variety of organisations.
A curiosity about Wasafiri’s Complexity-based practice and a willingness to invest in and be a champion of Wasafiri’s complexity aware approach to delivering change- including providing thought leadership and practice support to the Wasafiri team and consultants with whom you work
FURTHER INFORMATION
Location
The role is full-time based in Nairobi. Wasafiri also has offices in Kigali, Rwanda and Brighton, UK. Some regional travel may be required.
Compensation & Benefits
The position comes with an attractive compensation package based on skills and experience. Further details available for second round applicants.Permanent position, with 3-month trial period and then annual review process to ensure performance and remuneration is acceptable to both parties. Recruitment Process
Submission: To apply for the post, please send your CV and covering letter demonstrating how you meet the requirements of the role to Wasafiri’s Commercial & People Director Kate Simpson kate@wasafiriconsulting.com Please include references, although these will only be contacted with permission. Feel free to get in touch if you require more information about the role.
Closing date for applications: 1 December we will be reviewing applications as they arrive and will appoint once a suitable candidate is identified, early applications prefered. Late applications may be considered. -
International Consultant
Scope of Work and Responsibilities
The scope of work will be:
Review relevant existing reports, analytical work and other existing knowledge on women and political participation in Somalia;
Aide the national consultant in developing key interview questions and aide the analysis of interview outcomes;
Summarize the existing knowledge and identify key challenges and new questions;
Suggest further areas and key questions for research.
Deliverables and Time Line
A draft research paper on the findings of the desk study (15 December 2016);
A final research paper on the State-of-the-Art knowledge on women’s political empowerment in Somalia, including recommendations of further analytical questions, ca. 30 pages (31 December 2017)
The selected consultant will be responsible to ensure close coordination with the local consultant, and with the UN Women Somalia Country Programme Manager and the Research Coordinator.
The consultancy will start 15 November 2016 and last until 31 December 2016. The contract will be a total of 20 working days.
Competencies
Integrity:
Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
Professionalism:
Demonstrate professional competence and expert knowledge or the pertinent substantive areas of work.
Core Values and Ethics:
Demonstrate cultural sensitivity and ability to work in a multi-national environment;
Support the Organization’s corporate goals;
Comply with UN WOMEN rules, regulations and code of conduct;
Integrity.
Teamwork:
Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds;
Build effective client relationships and partnerships;
Interact with all levels of staff in the organization;
Excellent interpersonal skills;
Build and share knowledge;
Make valuable practice contributions.
Communicating and Information Sharing:
Facilitate and encourage open communication and strive for effective communication;
Excellent oral and written skills;
Listen actively and respond effectively.
Self-management and Emotional Intelligence:
Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behaviour towards others.
Functional Competencies:
Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position;
Possess basic knowledge or organizational policies and procedures relating to the position and applies them consistently in work tasks.
Required Skills and Experience
Master degree in Social Science, Gender Studies, International Relations, Political Science or related field;
Minimum 10 years of experience in collection and analysis of information within the relevant topic areas;
In-depth familiarity with gender equality and women’s empowerment issues in Somalia;
Excellent research, analytical and writing skills;
Proven track record of publications on gender issues in Somalia;
Experience as lead researcher in similar assignments;
Full command of the English language.
High level of proficiency in computer systems, internet navigation and various office applications.
Language Requirements
Fluency in the English language required, with strong, confident command of both written and oral English. -
Security Supervisor Fitter
Key Duties for the Security Supervisor Job
Developing, implementing and controlling integrated security measures
Identifying risks for the control and protection of the port and mine site facility and staff
Supervising outsources security services contractors
Ensuring cost effective delivery of service solutions
Developing, administering and supervising annual security budget and expenditure plans
Developing and maintaining contingency security action plans as applicable to the Port and Kwale mine sites
Providing leadership and development to the Security Team
Security Supervisor Job Qualifications
A tertiary qualification in Security Risk or the equivalent proven relevant work experience
5 years’ experience in a Supervisory role
Demonstrable leadership, interpersonal and networking skills
Demonstrable ability to work in a challenging environment with a multinational workforce with minimal supervision
High ethical standards
Demonstrable teaming skills
Good communication skills and good working knowledge of English and Kiswahili
A proven ability to write reports
Good computer skills in MS office- particularly Word and Excel A ‘Can Do’ attitude
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Telesales Agent
Telesales Agent Job Responsibilities
Inbound / Outbound call handling
Customer relationship management
Digital Marketing-social media updates
Cold calling and sales
Competitive remuneration package include
Commissions on sales targets or KPI achievement
Weekly, monthly spot incentives
Bonuses on Exceptional performance levels
Requirements for the Telesales Agent Job
Minimum 1 year experience in telesales
Proficient in creative writing -
Business Development Executive
Business Development Executive Job Principal Accountabilities
Conducting market research on the industry and region to meet customer needs
Developing and Maintaining acceptable performance standards as per the set MPL
Delivering extraordinary customer care and nurturing customer relationships
Conducting security survey and crime audits for all assignments
Advising clients on how to beef up their security
Training and supporting to the security personnel
Holding regular meetings with Field Officers and security officers to monitor client satisfaction.
Tracking trends and developing effective responses based on root causes.
Coming up with cost effective measures of expanding the business
Key Skills and Qualifications for the Business Development Executive Job
A Diploma/Higher Diploma/ Bachelor’s Degree in related field
At least 5 years’ experience in sales and marketing in various fields with at least 2 years’ experience in the security industry
Experience with manned security solutions, electronic alarms, access control equipment, C.C.T.V and other sophisticated equipment.
Comprehensive understanding of the National and international security environment and of the criminal procedure code, Evidence Act, penal code and Employment Act of Kenya
High integrity with excellent team and other interpersonal skills
Excellent communication, decision making, communication, planning, organizational, analytical, presentation, report writing and computer skills
Flexible on both day and night schedules and weekend and travel availability is required
Passion for serving customers with proactive solutions that grow solutions