Company Founded: Founded in 2005

  • Communication and IT Officer

    Communication and IT Officer

    JOB PURPOSE:

    In line with the objective of the Bill and Melinda Gates Foundation (BMGF), Driving Country Level, Kenya Project which is to advance women’s leadership in the Kenyan health sector through organizational and systems change efforts, the Communication and IT Officer will spearhead the communication efforts and make a meaningful impact. This role demands expertise in communication strategy development, content creation, and multimedia design. The ideal candidate will leverage their solid foundation in communication alongside experience in graphic design and social media engagement to drive innovation and elevate our brand presence.

    MAIN DUTIES AND RESPONSIBILITIES:

    Develop and implement integrated communication strategies to optimize outcomes and support the project’s goals and objectives.
    Creating and curating engaging content across various platforms to enhance project visibility.
    Lead the design and development of multimedia content, including graphics, videos, and animations, to support content creation campaigns and communication initiatives to engage target audiences.
    Analyze data and metrics to measure the effectiveness of communication initiatives and make recommendations for continuous improvement.
    Produce high-quality written and visual materials, including press releases, articles, reports, infographics, social media content, and photography.
    Coordinate events, webinars, and workshops to facilitate knowledge sharing and community engagements.
    Assist in the development of project reports, presentations, policy briefs, and research publications.
    Ensure that all project communications comply with donor reporting requirements.
    Stay updated on communication trends and social media best practices to inform organizational strategies.
    Cultivate strong relationships with external vendors and partners to enhance communication channels.
    Champion a culture of collaboration, creativity, and continuous learning within the communication teams.

    JOB REQUIREMENTS

    The post holder will be required to have and to demonstrate evidence of the following qualifications, attributes, and skills:

     Bachelor’s degree in communications, Journalism, Multimedia Design, IT, or related field.
     At least 2-4 years of experience in a communications role directly related to the duties and responsibilities specified.
     Good knowledge of information technology software is mandatory.
     Experience in social entrepreneurship, or related fields is an added advantage.

     SKILLS AND COMPETENCIES:

     Proven experience in developing and implementing communication strategies, preferably in a project.
     Proficiency in content creation and curation across various platforms, including web, social media, and multimedia.
     Strong skills in graphic design, video editing, and animation software.
     Analytical abilities to interpret communication metrics and make data-driven recommendations.
     Proficient in photography with the ability to capture high-quality images to support communication initiatives.
     Exceptional writing and editing skills for producing high-quality written and visual content.
     Experience in event planning and coordination, including webinars and workshops.
     Familiarity with donor reporting requirements and compliance standards.
     Up-to-date knowledge of communication trends, social media platforms, and digital marketing best practices.
     Skilled in digital marketing strategies through social media channels, email search engines, etc.
     Excellent interpersonal skills for building and maintaining relationships with external partners and vendors.
     Leadership qualities to foster collaboration and continuous learning within the communication teams

    If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘Communications and IT Officer’ to the People and Culture Manager, Strathmore University Business School, on careerssbs@strathmore.edu by end of the day (5.30 pm) Monday, 22nd April 2024.

    Apply via :

    careerssbs@strathmore.edu

  • Finance and Operations Apprentice

    Finance and Operations Apprentice

    Job Description

    Akili Dada’s Finance and Operations Apprentice role is pivotal in providing support to the Finance and Operations team, ensuring all Finance and Operations objectives are fully met to achieve our Finance and Operations goals.

    The Apprentice will work under the Finance Officer to achieve all the objectives.

    Primary Responsibilities:
     Audit

    Support in preparing and ensuring all documents are ready for the audit process.

     Invoice Booking

    Support accurate invoice booking in the ERP.

    Reports and Documentation

    Support proper filing of all accounting documents for easy referencing, ensuring safe custody, and providing a completion report.

    Petty Cash Reconciliation and Analysis

    Support the Operations Associate with Mpesa Petty Cash reconciliation and analysis, consolidating the petty cash receipts.

    Assets Count and Tagging

    Liaise with the operations associate to ensure the quarterly asset count, that all the assets have been tagged, and that the report has been signed off.

    Organization of documents

    Liaise with the Operations Associate with the decluttering of documents and ensure that they are well disposed of and organizing those in place.

    Credit card transactions

    Support in the recording of credit card transactions and filing of subsequent receipts.

    Procurement and Logistics

    Support the department in the procurement of Office-related supplies
    Support in logistics and travel arrangements as advised by the department
    Ensure all vendor contracts and agreements are up to date and duly signed.

    You are a perfect fit for this job if you are

    Passionate about working with programs for girls and young women.
    Eager to learn and keen on details.
    Ongoing or completed a Diploma/Bachelor’s Degree in Finance or accounting.
    Have a minimum of six months of experience in the Finance/Accounting department.

    Applicants should submit a soft copy of their CV, including a cover letter, via email to careers@akilidada.org by 29th April 2024. The subject line should read ‘Finance and Operations Apprentice.’ Please note that only complete applications will be considered. Only shortlisted, qualified candidates will be contacted.

    Apply via :

    careers@akilidada.org

  • Grant Reporting Officer

    Grant Reporting Officer

    Purpose of the Position

    The Grant Reporting Officer is a crucial position responsible for post award reporting management, which is fundamental to supporting the Organization’s mission. The Officer will be responsible for reporting on a portfolio of post-award agreements, working in tandem with the Development & Marcomm, Programs, Strategic Information & Innovation/Monitoring and Evaluation (PSII/M&E), and in-country teams to fulfill the reporting requirements outlined in the agreement.
    Also, the Officer is tasked with supporting the partnership acquisition phase by integrating post-award reporting requirements. This proactive involvement is key to aligning early-stage partnership discussions with subsequent program reporting, ensuring a consistent approach to accountability and quality assurance from the initiation of partnerships.
    The successful candidate will exhibit a high level of attention to detail, strong organizational skills, and proficiency in problem-solving. They must be skilled in planning, communication, and cultivating relationships across the Organization at both global and in-country levels. An adaptable, proactive mindset and the ability to operate independently to coordinate programmatic reporting efforts are required. Upholding the Organization’s mission and vision and values will be at the core of their responsibilities.

    Responsibilities

    Reporting and Grant Management

    Executes the report management lifecycle, maintaining responsibility for a portfolio of post-award agreements.
    Manages the post-award reporting process and delivers reporting evidence that meets pre-award funding promises.
    Composes and delivers program reports, incorporating program financials, monitoring, evaluation and learning data – including data on outputs, outcomes and impact indicators, lessons learned and best practices – in compliance to donor or funding agreements and timelines.
    Analyzes and integrates data insights; ensuring reports are aligned with previous years’ narratives and reflect evolving donor preferences and interests, thereby crafting a cohesive, year-over-year story that seamlessly builds upon itself.
    Creates and upholds effective reporting tracking to ensure reporting is timely, informative, and adheres to agreement requirements.
    Produces and maintains routine reports at specified intervals to ensure these documents are consistently available and can be promptly accessed to fulfill ongoing reporting requirements on existing activities.
    Writes and compiles program updates in partnership with M&E and Programs and works with Country leadership to respond to information requests from donors and other key stakeholders.
    Proactively participates in pre-award partnership development kick-off meetings.
    Supports the pre-award proposal development process by ensuring readiness and strategic positioning for timely submission of proposals, based on the schedules of various grants opening for applications.
    Performs other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and are not necessarily all-inclusive.

    Requirements

    Bachelors/ Masters in international development and/or relevant field (government, political science, international relations, etc.).
    5+ years of experience with report writing, proposal development and/or project/grant management.
    Excellent oral and written English skills required
    Demonstrated reporting and writing abilities
    Demonstrated ability to integrate analytics into report writing
    Demonstrated project management skills
    Strong time management and the ability to handle competing priorities
    Ability to deliver high quality reports within short deadlines
    Multi-tasking skills- Ability to juggle several competing priorities from different projects at the same time.
    Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.
    Project field experience in development environments is preferred. Exposure to gender, youth and marginalized populations will be appreciated

    Apply via :

    worldbicyclerelief.bamboohr.com

  • Cook

    Cook

    We are looking for a dedicated cook to prepare high-quality meals in accordance with food health and safety regulations and company standards. The cook’s responsibilities include following instructions relating to the timely preparation of food orders, organizing workstations, and assisting other cooks as needed

    Responsibilities:

    Preparing specific food items and meal components at your station
    Plan and execute menus in collaboration with other colleagues
    Manage ingredients that should be frequently available on a daily basis
    Suggest new ways of presentation of dishes
    Suggest new rules and procedures for optimizing the cooking process
    Give attention to productivity of the kitchen such as speed and food quality
    Ensure adherence to all relevant health, safety and hygiene standards
    Prepare sauces for the meat products as per the standard recipes.
    Collaborating with the rest of the culinary team to ensure high-quality food and service
    Keeping your area of the kitchen safe and sanitary
    Stocktaking and ordering supplies for the kitchen
    Improving your food preparation methods based on feedback
    Assisting in other areas of the kitchen when required

    Qualifications and Skills

    Diploma holder in Food production from a reputable college.
    Knowledge in food control
    Must hold a valid food handlers certificate
    Experience in institutions of higher learning is and added advantage
    At least 3 year experience in a 4 star hotel kitchen in a similar position.
    Possess business etiquette with a strong work ethic, high level of honesty/integrity, results oriented, ability to deliver under pressure

    If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Cook ) to humanresourcemombasa@outlook.com before 18th April 2024

    Apply via :

    humanresourcemombasa@outlook.com

  • Business Development Manager – Customized Solutions

    Business Development Manager – Customized Solutions

    JOB PURPOSE:

    To market and sell Executive Education Customized Solutions in liaison with the Head of Customized Solutions (tailor-made programs and consultancy solutions) while building and cultivating sustainable key relationships with potential public and commercial partners, nationally and regionally. The ideal candidate would need to have considerable experience in consultancy solutions, client advisory, proposal writing, and presentation.

    MAIN DUTIES AND RESPONSIBILITIES:
    SALES:

     Consulting, assessing, and proposing tailored solutions to meet clients’ unique needs, answer to upcoming trends, and promote the business success of clients.
     Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
     Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain SBS as their knowledge partner in transforming African leaders.
     Presenting to and consulting with client’s senior management on business trends to develop effective custom solutions.
     Continually devise ways to increase customer experience and deepen client/partner relationships and maintain lasting client and partner relationships.

    MARKETING:

     Analysing and managing stakeholders to maintain a close engagement and relationship with the market.
     Undertaking continuous business intelligence to understand client needs at organization, industry, and country levels to ensure proposal of relevant and timely executive education and consultancy solutions.
     Tracking client satisfaction with frequent client review meetings and effective evaluation of programs and consultancy engagements.

    OPERATIONAL EXCELLENCE:

     Supporting technical resource persons and key experts to ensure delivery of client promises and delivery of expected outcomes to the clients.
     Initiating and driving the program design process in liaison with the Head of Custom Solutions, Academic directors, and the program management team. This includes designing coaching projects and other unique program features.
     Preparing internal management reports and client reports as required, to support datadriven decision making for enhanced client relations and effective process improvement.

    JOB REQUIREMENTS

    The post holder will be required to have and demonstrate evidence of the following qualifications, attributes, and skills:

     Master’s degree in a business-related area
     Minimum 5 years of relevant working experience in business development with proven experience in sales, managing client relations, and key account management. Direct experience in consultancy will be an added advantage.
     Proven experience in consultancy solutions, client advisory, proposal writing, and presentation.
     Strong business development and sales skills.
     Demonstrated ability to build and maintain key client relationships.
     Excellent analytical and strategic thinking skills.
     Effective communication and presentation skills.
     Previous experience in executive education or related fields is advantageous.

    If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘Business Development Manager – Customized Solutions’ to the People and Culture Manager, Strathmore University Business School, on careerssbs@strathmore.edu by end of the day (5.30 pm) Friday, 5 th April 2024

    Apply via :

    careerssbs@strathmore.edu

  • Director, Executive Coaching and Mentoring

    Director, Executive Coaching and Mentoring

    JOB PURPOSE:

    This position will be responsible for providing the vision, leadership, and strategic direction the organization needs to support all learning in the Business School by translating knowledge to action while serving all stakeholders including students, staff, alumni, and external clients. The position will also drive and position Executive Coaching and Mentoring as the main differentiator for the Business School.

    MAIN DUTIES AND RESPONSIBILITIES:

    Develop a vision and strategic plan to guide the Executive Mentoring and Coaching agenda of the school and act as the professional advisor to the Management Committee on all aspects of the Executive Coaching and Mentoring activities. This will also involve conducting official correspondence relating to Executive Coaching and Mentoring on behalf of SBS and representing SBS at activities that enhance the organization’s profile and visibility.
    Drive business and visibility by coordinating the design business development strategy, products and services, and marketing strategy for the department including revenuegenerating sources, sales targets, and client engagement platforms for new business. This also involves positioning SBS as a coaching and mentoring provider of choice for alumni and external clients.
    Oversee the efficient and effective day-to-day operations of the Executive Coaching and Mentoring department through the development of an operational and Management plan that incorporates goals and objectives that work towards the strategic direction of Executive Coaching and Mentoring, drafting policies, procedures, and protocols to manage the Executive Coaching and Mentoring programs and establishing definable and comparable metrics of a successful coaching program.
    Liaise with international faculty to design and deliver relevant coaching programs while ensuring that the programs and services offered by the organization contribute to the organization’s mission and reflect the priorities of Strathmore Business School.
    Oversee the implementation of the human resources policies, procedures, and practices including the development of job descriptions for Executive Coaches, Mentors, and administrators, recruit, interview, and select Executive Coaches and Mentors that have the right technical and personal abilities to help further the organization’s mission and ensure that they receive an orientation to the SBS coaching concept and that appropriate training is provided.
    Implement a performance management system for the Executive Coaches, Mentors, and administrators which includes monitoring their performance on an ongoing basis and conducting an annual performance review.
    Ensure the smooth running of operations in the department through the preparation and monitoring of the departmental budget and monitor the monthly cash flow.
    Drive the research and development of Executive Coaching and Mentoring including the compiling of anecdotal evidence in both, writing cases related to organizational and personal agenda success stories, and presenting research papers in relevant promotional platforms.

    JOB REQUIREMENTS

    The post holder will be required to have and to demonstrate evidence of the following qualifications, attributes, and skills:

    A master’s degree in a relevant field
    Recognised Coach and Mentor certifications by International regulatory bodies of coaching and mentoring
    At least 5 years experience in a senior management position

    If you are interested in the position and have the skills we are looking for, we would like to hear from you. Please forward an application letter together with a copy of your updated resume quoting ‘Director, Executive Coaching and Mentoring’ to the People and Culture Manager, Strathmore University Business School, at careerssbs@strathmore.edu by the end of the day (5.30 pm) Friday, 12th April 2024.

    Apply via :

    careerssbs@strathmore.edu

  • Deployment Program Coordinator

    Deployment Program Coordinator

    This position is responsible for providing broad, high-level support to the agency’s deployment program, also called the UNHCR Collaboration Project (UNCP), and acts as the primary supervisor for the agency’s deployed Experts. The primary purpose of the UNCP is to deploy RefugePoint Experts in the field of Resettlement, Complementary Pathways and Child Protection to UNHCR offices throughout the world, focusing on Africa and the Middle East. These Experts provide direct support to UNHCR through casework and capacity building related to third-country solutions.
    This position is based in Nairobi, Kenya and reports to the Associate Director, Deployment Program, a position based at RefugePoint’s Headquarters in Boston, USA. Thus, supervision is fully remote.
    The position is a member of RefugePoint Kenya’s Senior Management Team.

    Core responsibilities and duties of the positions are as follows:

    Supervises, mentors and technically supports Experts deployed to UNHCR, to ensure high quality, efficient and professional implementation of the deployment program;
    Develops and maintains strong relationships with UNHCR HQ, Regional Bureaus and Country and Field Offices. Communicates regularly with UNHCR focal points to plan and execute deployments;
    Helps negotiate Terms of Reference (TORs) for assignments and monitors and evaluates team and individual progress at regular intervals to ensure that assignments are on track to meet targets specified in TORs;
    Assists with UNCP recruitment, including reviewing applications and conducting interviews, and works closely with HR to ensure a healthy pool of candidates is maintained;
    Provides newly recruited staff with comprehensive orientation on RefugePoint’s overall mission, the UNHCR Collaboration Project, and life as an Expert;
    Supports the training of newly recruited Resettlement and Complementary Pathways Experts on technical areas of refugee resettlement and other pathways;
    Closely reviews narrative and case tracking reports from Experts, follows up on issues presented, and collates into quarterly reports to be shared internally;
    Conducts check-ins with new Experts during the first month of their deployment, and regular check-ins with all Experts on a quarterly basis, fostering strong communication between the Expert and the UNCP, identifying best practices, and troubleshooting problems;
    Evaluates and monitors the outcomes of deployment activities and makes recommendations to enhance programming;
    As requested, contributes to discussions with the Agency’s senior management around strategy and vision of the UNCP;
    Assists in compiling quarterly narrative reports to HQ on the highlights, outputs and challenges of the UNCP;
    Promotes a sense of connectivity and professional development amongst program staff, as well as a sense of connection between program staff and others within the Agency;
    Organize regular “brown bag” presentations for RefugePoint staff, providing more detailed updates on particular aspects of the program;
    Keeps up to date with global, regional and local trends and policies in Third Country Solutions, as these conversations apply to the UNCP;
    Adheres to RefugePoint’s code of conduct, Standard Operating Procedures, guiding principles, and uphold the highest professional ethical obligations;
    Meets deadlines consistently, resolve challenges in a collaborative manner, and maintain responsive lines of communication with all levels of management and staff.
    Any other duties as assigned by the Deployment Program Manager.

    Required qualifications:

    University degree in a related field and 4 years of refugee-related work experience.
    At least 2 years of experience in a deployment program or other similar secondment program, ideally with UNHCR.
    Significant familiarity with UNHCR and its policies and procedures for partners.
    Experience working with refugees in Africa preferred.
    Excellent diplomatic and interpersonal skills.
    Excellent organizational and time management skills.
    Excellent English language communication skills (reading, writing, speaking, listening).
    Experience training groups preferred.
    Experience in Child Protection/ Best Interests Procedures an advantage.
    Strong writing and analytical skills.
    Strong computer skills, including Microsoft Office; knowledge of ProGres database or the ability to learn computer programs quickly an advantage.
    Demonstrated ability to work well under pressure, maintaining flexibility and attention-to-detail under challenging circumstances.
    Commitment to RefugePoint’s mission of providing lasting solutions to the world’s most vulnerable refugees.
    Commitment to adhere to RefugePoint and UNHCR Code of Conduct and conduct oneself in a professional and courteous manner at all times.
    Ability to travel in Africa on short notice and sometimes under difficult conditions, including to refugee camps, remote areas and sometimes high security environments.

    Special Requirement:

    Police clearance certificate.

    Apply via :

    refugepoint.applicantstack.com

  • Manager, Labour Mobility

    Manager, Labour Mobility

    Overall Objective

    Oversee the successful identification and processing of applications for RefugePoint’s Labour Mobility Program, ensuring refugees have the opportunity to access safe and legal employment in third countries.

    Specific Responsibilities:

     Manage Case Processing: You will be the lead for all aspects of day-to-day processing of  labour mobility cases. This includes:

    Outreach and Application: Working with the Resettlement and Complementary Pathways Program Coordinator, you will develop and distribute materials to raise awareness about the program, communicate program criteria and priorities and guide refugees through the application process, including drafting clear instructions and application forms. You will develop appropriate contacts/outreach targets and formulate outreach strategies to ensure that the calls for applications are disseminated effectively and as widely as possible within the refugee communities in urban areas and refugee settlement locations in Kenya. 
    Screening and Selection: You will lead the team in receiving, filing, and reviewing applications. This includes screening for eligibility, verifying information, conducting interviews, and creating strong CVs (resumes) for qualified candidates.
    Matching and Support: You will play a key role in matching refugees with suitable employers in destination countries. This involves facilitating communication and ensuring a good fit between both parties. Additionally, you will coordinate any necessary language testing and will provide support with completing immigration applications as needed.
    Quality Assurance: Throughout the entire process, you will be responsible for upholding the highest standards of quality, integrity, and compliance with program guidelines and procedures. This includes ensuring the protection of refugees from exploitation and upholding ethical practices to prevent fraud.
    Flexibility: You may also be required to handle different types of cases as needed and adjust to changing requirements and circumstances to ensure the program meets its overall goals.
    Team Leadership: You will provide direct supervision to the team working on the Labour Mobility Program. This includes offering clear guidance on processing criteria and steps, troubleshooting challenges, and sharing best practices to continuously improve the program.
    Partnership and Communication: You will work closely with the Program Coordinator to build and maintain strong relationships with local and international partners involved in the Labour Mobility Program. This involves clear communication regarding specific cases, ongoing coordination to facilitate case processing across partners, and ensuring prompt responses to any inquiries.
    Program Development: In collaboration with colleagues, you will actively participate in refining and strengthening the Labour Mobility Program. This includes incorporating lessons learned from past cases, integrating feedback from clients and key stakeholders, and adapting or creating new processes as needed to improve the program’s effectiveness. You will also lead activities towards developing or refining the program’s database/s and the incorporation of any digital platforms to support the program including activities relating to monitoring, evaluation, reporting and learning. 
    Refugee-Centredness: You will lead the team’s efforts to ensure the Labour Mobility Program is implemented with a focus on refugee-centredness. This includes but is not limited to ensuring there is routine outreach to disseminate accurate and clear information to refugee populations seeking to access the program, consistent communication with refugees who are engaged in the program, and opportunities for refugees to provide feedback on their experience and ideas for program design and improvement (i.e., through focus group discussions, surveys, and other formal and informal feedback mechanisms).

    Attend to any other duties as assigned.  
    Knowledge, Skills, and Abilities

    Understanding of Refugee Issues: Knowledge of refugee law, international protection, and complementary pathways and resettlement.
    Strong Communication Skills: Excellent interviewing, counseling, and writing skills, with the ability to adapt communication style for different ages and genders.
    Analytical Abilities: Strong analytical skills for reviewing information and making sound decisions.
    Leadership and Teamwork: Proven leadership and supervision skills, along with the ability to build strong relationships and collaborate effectively with partners and diverse teams.
    Problem-Solving and Adaptability: Ability to navigate complex situations, maintain composure under pressure, and adapt to challenging environments.
    Technical Proficiency: Proficiency in Microsoft Office and the ability to learn new computer programs quickly (knowledge of UNHCR proGres database a plus).
    Travel Flexibility: Willingness to travel on short notice to locations within Africa, including refugee camps.
    Professional Conduct: Commitment to upholding RefugePoint and UNHCR’s Code of Conduct, maintaining professionalism, and acting respectfully in all interactions.
    Language Fluency: Fluent communication and writing skills in English

    Qualifications:

    Education:  University degree in a relevant field (e.g. international affairs, human rights and humanitarian affairs, public health, social work, anthropology, etc.)
    Experience:  Previous experience in a related activity in the field of refugee protection.

    Special Requirement:

    Police Clearance Certificate.

    Apply via :

    refugepoint.applicantstack.com

  • Photos Annotation and Evaluation Project

    Photos Annotation and Evaluation Project

    Task Description:

    As a photo annotator, you will be assigned to tasks generated from the photos and videos in your phone library and you will have to annotate according to the given guidelines. Participants will only see their own photos.

    Project schedule:

    Ongoing
    The project is continuous for approximately a year with possibility to extend.
    On average 50-70 tasks, up to 4 hours of work monthly.

    Requirements:

    Must have and use an Android phone / iPhone.
    Minimum 500 photos in your photos gallery
    Availability needed – up to 4 hours monthly.
    Working proficiency in English
    Stable internet connection for the duration of the task with a functional desktop / laptop, as the task can only be performed on a desktop or laptop computer.

    Apply via :

    al.com

  • Country Manager

    Country Manager

    Overall purpose

    A Country Manager ensures effective management and efficient delivery of a WSUP country programme. They will work effectively with the Director of Programmes to support overall strategic development and to ensure effective operational delivery of the WSUP country programme. They will also work with various functions within the international secretariat including: Innovation and Consumer Needs (ICON) to strengthen project implementation, business development opportunities and innovation; Evaluation Research and Learning (ERL) to ensure WSUP maximises the understanding of its impact; Partnerships and Communications (P&C) to build a funding pipeline; and, People & Support to ensure the development and support of the Kenya staff.

    Main responsibilities & tasks
    Strategic direction and planning

     Work closely with the Director of Programmes and colleagues in both the international secretariat and the team in country.
     Provide strategic direction for the country programme which aligns with WSUP globally and contributes to achieving our strategic goals
     Ensure that the appropriate vision and strategies are in place to ensure the long-term sustainability of WASH service delivery to low-income communities in urbancontexts in country
     Lead on the roll out in country of WSUP’s Learning & Development strategy, helping to role model and embed a culture of reflection and learning in the team

    Representation and liaison

     Represent WSUP, building and maintaining relationships with in-country service providers, government, funder representatives, national and international development partners, the private sector and those which have international significance to WSUP globally
     Where and when necessary, due to geography or function, delegate the responsibility of representing WSUP to a colleague so that they can engage with WASH and government stakeholders
     Support effective liaison with the other core country programmes and with the international Secretariat, in pursuit of achieving highly integrated programme direction and delivery

    Leadership and management

     Lead, motivate, and manage the country programme team in a structured, supportive style adhering to the latest practices and policies within WSUP, celebrating success and ensuring appropriate staff recognition
     Adopt leadership communications to embed WSUP vision, values and priorities
     Ensure the programme is adequately resourced and delivered in country, through sensitive leadership of the WSUP team and by working effectively with other WSUP functions

    Management of the team

     Ensure that work is appropriately delegated, and staff members are empowered to carry out tasks independently, where appropriate to their skills and capacity.
     Manage staff performance, motivation, cohesion and retention according to WSUP policies including annual staff appraisals, and in consultation with the People & Support function in the international secretariat and in country
     Be responsible for staff well-being, including nurturing a culture of equality and diversity
     Work with the People & Support function to develop the capacity of the team, enabling a greater degree of self-reliance and confidence for the future
     Support effective communications and joint working within the team and with other teams across the organisation
     Ensure that use of international staff to execute work related tasks is facilitated with all necessary legal requirements of the programme country
     Ensure well-coordinated management of visits of international staff including consultants to comply with programme and country requirements

    Management of country programme

    Be responsible for delivering against WSUP’s Business Plan goals in country, including setting targets, monitoring and reporting

    Finance

     Be responsible for approving expenditures and disbursements which fall within the
    CM financial delegated limit. Recommend to the Head of Global Programmes and
    Director of Programmes all contracts and procurement that exceed the CM financial delegated limit and provide reliable information to the required detail to enable approvals to be implemented for those expenditures and disbursements

    Project Management

     Be aware of the wider implications of the programmes, working effectively with other WSUP functions: ERL, Finance, People & Support, WSUP Advisory and ICoN, as appropriate
     Take responsibility for the provision of accurate project management reporting by ensuring that efficient and adequate project management procedures and tools are in place to enable monitoring of projects and accurate reporting of progress to funders, international secretariat, Board and in-country staff
     Through the Project Leads regularly review the progress of projects against milestones and take corrective action where necessary, raising issues with the Head of Global Programmes as required
     Support Project Leads in their relationship management with stakeholders, facilitating their ability to proactively identify opportunities as well as respond to existing relationships
     Ensure all projects have a Risk Register, including a category for safeguarding risks, and ensure proactive management of risks across the programme

    Approach and quality

     Retain an entrepreneurial approach to delivery of WSUP programmes, proposing creative solutions, reducing inhibiting business factors and looking for market-based solutions
     Engage in an influencing approach for the delivery of WSUP programmes, advocating for policy and regulatory enabling environments for the long-term sustainability of WASH service delivery to low-income urban communities
     Be responsible for quality assurance of the services and activity delivered by the team, ensuring appropriate checks and sign offs are in place and adhered to
     Champion best practice in embedding a learning culture within the team

    Office management

     Oversee People and Support Services for the in-country team in coordination with the People & Support and Finance teams in the international secretariat, including the provision of efficient IT services, HR support, facilities and logistics, and asset management

    Partnerships & Communications

     Lead in public communication and building a strong and positive WSUP brand visibility and recognition in-country, working closely with the Head of P&C
     Identify and discuss with the WSUP P&C team any potential future funding opportunities which present themselves in-country and provide advice on their suitability and potential alignment with the WSUP strategic direction

    Compliance

     Where required (due to the existence of a WSUP legal entity in country), function as the Legal Representative for WSUP and ensure compliance with the requirements of the legal entity (tax, employment, etc.)
     Ensure systems are in place to achieve compliance with local legal, HR, Health & Safety standards and with WSUP’s standard operating policies and procedures, including but not limited to maintaining an up to date Health, Safety & Security Plan
     Ensure contracts are issued to WSUP’s standards / in-country / funder requirements and are managed effectively
     Ensure strict adherence to WSUP’s ethics and safeguarding policies and pro-actively encourage transparency and openness in all activities

    Person specification

    Evidence that applicants meet the essential criteria will be assessed by the following methods: Application (A) Interview (I), Test (T) as indicated below.

    Essential
    Qualifications and experience

     Capability, proficiency, and previous involvement leading and managing staff members and teams of stakeholders (A, I)
     Demonstrable track record of effectively building and sustaining key external and internal relationships at community and governmental level to realise hard goals (A, I)
     Strong experience in managing projects funded by agencies, the private sector or governments with a track record of delivering programme goals within deadlines and budgets (A, I)

    Knowledge

     Good understanding of programme and project management and its governance (I)
     Solid grasp of the practical realities and cultural dimensions of working in country (I)
     Insight into the enabling and commercial drivers that may be key to success in the urban environment (I)

    Skills and abilities

     Exhibit ambassadorial and stakeholder management skills, demonstrating a collaborative approach to partnership in a cross-cultural context with strong problem-solving abilities (A, I)
     Able to influence and engage effectively at a senior management level, with stakeholders and corporate partners, taking a strategic outlook, providing direction and managing change where necessary (A, I)
     Motivate and develop teams to strengthen their capacity and capability through mentoring, coaching, performance management and appraisals (I)
     Good communication skills; able to communicate complex concepts in a clear and concise way to non-technical managers both in writing and verbally and to provide professional advice confidently and tactfully (I)
     Programme management skills including planning, implementation, monitoring and evaluation, financial management and sustainability (I, T)
     Demonstrable commercial awareness and analytical ability, also recognising the benefits of corporate sales, product & service delivery strategies to low income communities (A, I, T)
     Able to identify, prioritise and manage areas of risk (I)
     Able to communicate effectively in written and verbal English (A, I)
     Proficient user of Microsoft Office suite including Word, Excel, Outlook and PowerPoint (A, I, T)

    Other

     Commitment to the mission, vision and values of WSUP (I)
     Able to carry out international visits each of 1 to 2 weeks in duration (I)
     Excellent planning, organisational and time management skills, able to work well under pressure both proactively and reactively and prioritise a challenging workload (A, I)
     Absolute adherence to WSUP’s policies on Safeguarding, Health & Safety, Business Ethics and leading by example (I)

    Desirable

     Charity or not-for-profit sector experience (A)
     Knowledge of managing funder grants, such as USAID or EU (A, I)
     Experience of Water, Sanitation, Hygiene (WASH) for low income urban areas (A, I)
     Experience of working with water and/or sanitation service providers  (A, I)

    Apply via :

    podio.com