Responsibilities
Customer Service
Keen to detail
Able to solve customer problems
Seamless operations within the branch
Qualifications
Work experience as an officer Administrator
Diploma in Business Management
Team player
Good communicator
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About the role
Based in Nairobi, the Analyst will form part of the Financial Services Strategy Team. The successful candidate will work as part of an integrated team solving challenges for clients. The Analyst will be involved in carrying out detailed research and problem solving under the leadership of a project manager.
Role Responsibilities
Ability to perform rigorous economic analysis of data and reports using both conceptual and quantitative approaches
Application of economic thinking and logical problem solving to specific, identified sections
Preparation of clearly thought out and logically written documentation
Ability to perform relevant research related to projects to source required data
Vetting of all information to ensure accuracy
Ability to clean data sourced to make it project specific and relevant
Client interaction and negotiation with guidance from a senior
Assistance with the completion of proposals for new business development and notifying management of any potential opportunities with clients
Contribution to the building of intellectual capacity and property
Competencies and qualifications
Strong academic background – A good Master’s degree in Economics is preferred
Strong written and verbal communication skills – ability to communicate at all levels
Proactive self starter who displays confidence and assertiveness in their approach
Ability to work as part of a team as well as independently
Strong research, analytical and lateral thought processes
Excellent attention to detail
Reliable and dependable
Ability to maintain strict ethical standards and client confidentiality
Strong interpersonal and relationship management skills
Strong planning and organisational skills, with the ability to prioritise
Confident networker
Ability to work under pressure to tight deadlines
Professional approach and appearance
Sound analytical skills
Excellent problem solver
Willingness to travel within Africa
Kenyan Nationals only
We are looking for a self-driven, ambitious Pharmaceutical technologist to run a pharmacy.
Responsibilities
Develops and implements pharmacy policies and procedures to ensure daily operations proceed efficiently.
Monitors and initiates action on short-expiry drugs to minimize losses.
Liaises with the administrator on drug procurement from suppliers
Coordinates quarterly pharmacy stock taking activity in liaison with the administrator.
Responsible for accurate interpretation and processing of clinician drug orders.
Disseminates drug information to patients, doctors, nurses and other medical staff.
Responsible for storage and handling of Narcotic and Psychotropic substances in line with legal requirements.
Maintains and updates the drug database including addition, editing and deletion of relevant data
Salary: 936,000 KES (based on full time salary of 1,560,000 KES)Closing date: 24th of July 2019About The RoleWe are looking for an excellent Administration Assistant on a part time basis to join our small friendly team in Nairobi. You will provide full administration support to the office from being the first point of contact for callers and visitors, looking after stationery and office supplies, mail, couriers and travel arrangements, in addition to assisting the Administration and Finance manager with finance duties – such as raising Purchase orders in our invoicing software MS Dynamics NAV, financial transactions, expense reports and reconciliations.Key Activities And Responsibilities
Receiving visitors to the office, answering incoming phone calls, entering and retrieving electronic data (from office phones), and sorting and distributing mail.
Arranging shipping or transportation services where required
Ensuring office supplies (stationery, equipment etc.) and services are maintained at appropriate levels. Monitoring and ensure service level agreements with suppliers are met.
Monitor inventory – collaborate with the respective department to ensure cost-effectiveness.
Facilitate protocol and coordinate local travel i.e. organise for local taxis especially for colleagues travelling to Nairobi from international offices.
Ensure all office equipment is well maintained;
Reconcile data and reports, resolving discrepancies and collaborating across various Finance and non-Finance functions effectively
Post information to accounting journals such as expense claims etc
Assist to improve and simplify systems
Prepare financial transactions related to the office – ensure proper coding and approvals
Verify supporting documentation, ensure reconciliation with approved contracts
Assist in maintaining an effective filing system for financial transactions and other items required in the office and for projects.
Review and process travel & expense reports, follow up on employee advances
Assist the Finance and Admin manager with monthly closings and preparation of monthly payment runs
Assist with implementing and maintaining internal financial controls and procedures
Performs other related work as required
EssentialQualifications and experience:
Proficient Computer skills (Microsoft suite – Outlook, Word, Excel, Power Point)
Working knowledge of scheduling, spreadsheets and presentation software
1-2 years previous experience in a related field
Highly self-motivated, self-directed with the ability to work with limited supervision
Highly organized with excellent attention to detail and follow-through while managing multiple tasks.
Excellent written and oral communication skills
Highly organized and flexible, ability to prioritize tasks to meet deadlines
Effective planning and time management skills
Seizes accountability
Strong team player with good people skills
Ability to work successfully within a complex corporate environment
Effective interpersonal, influence and communications skills
Work with a high degree of accuracy
Ability to maintain confidentiality
Desirable
Bachelor’s Degree in Business Management or other relevant qualification
Experience with Microsoft Dynamics NAV
By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.
QUALIFICATIONS:
A Bachelor’s degree in Library or Information studies or its equivalent from a recognized institution;
Proficiency in computer applications.
At least 3 years working experience.
JOB DESCRIPTION
Facilitating library services user education
Any other duties as may be assigned by Principal.
Job Description
Solarcentury builds and operates large installations of photovoltaic power plants which are expected to perform for 20 years or longer. It is responsible for looking after the performance of the installations once they are constructed and retains a team of field service engineers in the UK with responsibility for the safety, quality and timeliness of maintenance and fault rectification activities across our portfolio of sites.Only applicants living and eligible to work in Kenya with the experience and skills listed below will be considered for this role.
The O&M Manager role is to manage this team, ensuring that their activities and the activities of our subcontractors are fully in line with our responsibilities under the relevant O&M contracts, and that the relevant information reported back from site (visit reports, ticket resolutions etc.) giving the Solarcentury Service team full visibility of what has happened on site and the client full confidence in the professionalism and quality focus of the service they are receiving.
The role is also to provide engineering leadership in matters requiring technical escalation – whether that is complicated faults arising during service, or potential disputes with clients during the FAC process over what does and does not constitute a defect.
Some figures that will be measured
O&M Availability %
O&M Actual vs Guaranteed PR%
O&M Performance Liquidated Damages
Average costs of HV/LV maintenance per MWp
O&M EBITDA
Key activities and responsibilities:
The role is to make sure Solarcentury O&M sites are expertly maintained to the satisfaction of the client. Specific responsibilities will include:
Managing operation and maintenance of multiple solar PV sites across several African jurisdictions to ensure:
full scope of responsibilities under the relevant O&M contracts is met including regular (monthly, bi-annual/annual) maintenance and FAC testing and certification
site availability and PR at or above target levels is maintained
sites are kept in excellent shape (monthly PPM)
site safety is maintained
effective communication back to UK O&M and engineering team for support/guidance
Subcontractor management:
Procuring subcontract resource as required to fulfil additional works including contract negotiation and organizing payments
Managing subcontractors and intervene to address any issues of underperformance
safety standards and quality of works by subcontractors are maintain.
Providing technical leadership for field activities:
Taking responsibility for investigations/ on major site issues and incidents, ensuring that the analysis is performed in a calm and structured manner, and appropriate conclusions made and then actioned
Co-ordinating, reviewing, editing and approving technical reports
Ensuring SCADA tools being fully and effectively used to assist such investigations
Reviewing and advising on intervention plans for target under-performing sites
Supervising field service engineers in efforts to tackle systemic site issues and reduce performance LDs.
Feeding back improvement opportunities to the design engineering team.
Site performance monitoring and reporting:
Monitoring site performance on a twice daily basis – including organising provision for weekend monitoring
Compiling and distributing monthly performance reports to all clients
Billing and payment:
Coordinating monthly billing and collection of funds
Organising quotes and Purchase Orders as required for Additional Works
Control of funds collection according to contractual requirements/timelines and cessation of works if non-payment issues arise.
Client liaison and dispute management:
Being main point of contact with all O&M clients
Managing client issues and disputes and find appropriate resolutions as required e.g. providing technical leadership on PAC/FAC disputes with clients.
Managing client adherence to O&M contract responsibilities
Africa O&M hub development:
Aligning African O&M department with the UK O&M team’s operating procedures and data analysis
Employing additional O&M staff as required to meet Africa team’s expansion
Qualifications and experience:
Essential
Degree educated in a relevant discipline
Both LV and HV qualifications and experience
Expert understanding of SCADA hardware/network/software
At least 4 years of engineering experience in a solar PV operations environment.
At least 2 years of team management experience.
Proven experience in problem solving in an engineering environment and the ability to deliver effective, long-term solutions.
Excellent understanding of large scale (>1MW) solar technology, industry practices and performance measures
Excellent understanding of hybrid (PV + BESS + gensets etc.) systems, industry practices and performance measures
Able to perform, prioritise and remain calm in a time pressured, busy environment
Able to represent SC in front of the customer
Experience of controlling and managing multiple suppliers
Excellent understanding of safety standards, especially electrical safety
Desired
Service Management or Project Management qualification. A-level / equivalent qualifications – mathematical or technical courses.
Experience using trouble ticketing / remedy systems. Project office work – tracking project plans, recording updates from suppliers, tracking costs.
Good understanding of remote monitoring systems and data collection
Contract management experience
Useful
Solar engineering design experience. Asset management training or experience.
Experience in construction of solar parks
Budget-holding experience – being accountable for costs against a budget.
Job Description
RESPONSIBILITIES
Appointments and Hiring: Oversee review and approval of staff hiring and appointments within the work unit and assure these activities are conducted in accord with all LIS and TSC guidelines. Support promotion and tenure procedures in collaboration with relevant staff administrators and Academic Personnel. Provide support and oversight of employee background and credential checking.
Classification and Compensation: Consult with the director and principal on writing and developing job descriptions to meet staffing needs. Plan and oversee local compensation plans. Provide consultation on salary administration and recommend appropriate salary actions.
Employee Relations, Diversity and EEO: Serve as a local resource on employee relations issues and concerns and partner closely with the school principal in addressing specific complaints and concerns. Conduct employee investigations independently and in partnership with the concerned department. Oversee and manage employee separations within the work unit and coordinate applicable employee exit activities.
Benefits and Leave Administration: Assist employees in addressing questions or issues regarding benefits, time reporting, or leave issues in consultation with appropriate department heads. Assure that key benefits and payroll information are appropriately disseminated within the job descriptions.
Policy, Planning and Process Improvement: Develop, plan, and implement human resources policies, procedures, and best practices for the school. Collaborate with LIS director and principal in implementing new business processes within the unit and suggest opportunities for improvement or change. Actively participate in LIS committees or working groups focused on HR service delivery, business systems, and business process improvement.
HR reporting, data management and systems: Track and analyze key metrics to monitor parents satisfaction and continuously improve HR service delivery to internal clients. Produce reports and analysis for departmental management regarding HR trends and metrics utilising relevant institutional or local reporting tools.
Supervision (if applicable): Provide supervision and oversight of assigned HR and administrative support staff, including hiring, coaching, training, work assignments, and managing performance.
QUALIFICATIONS
Bachelor’s degree in HR Management.
Five years of progressively responsible professional human resources management experience in a setting of similar scope and complexity to is required ( school setting)
All degrees must be from appropriately accredited institutions.
Minimum of a Bachelors degree is required.
The successful candidate must possess excellent oral and written communication skills
Excellent active listening, negotiation and presentation skills
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Should have In-depth knowledge of labour law and HR best practices
An attractive remuneration package commensurate with qualifications and responsibilities of the position will be negotiated with the right candidate.
Job Ref: HR-PGL-21-05-2019
Responsibilities
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
Qualifications
Degree or diploma in any business related course with a major in sales and marketing
1-2 Previous work experience as direct sales representative.
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Proven work experience as a sales representative in the software industry
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Ladies are encouraged to apply.
Responsibilities
Identify with the company quality commitment to service delivery, implements and monitors vehicle and equipment maintenance and repair functionality
Invest vehicles, mechanical Auto care facilities and managing assets through planned maintenance and controlled systems.
Establish key performance indicators and measures for accessing the level and appropriateness of service delivery with respect to fleet and equipment maintenance and repair work.
Coordination and controlling the efficient running of the Auto care centers
Monitoring the capital and operational expenditure of the Auto care centers
Assessment of motor vehicles and provision of information for proper planning.
Carrying out prompt maintenance as per planned timelines and closing job card documentation.
Perform specific administrative tasks associated with the updating and maintaining of records related to the operations, registers, logbooks and other departmental records of the auto care centers
Qualifications
Diploma in Automotive Engineering/Mechanical Engineering
3 years’ experience in a busy motor vehicle garage.
Supervisory and good interpersonal and communication skills
Ability to work independently
Excellent best practice mechanical skills
Responsibilities
Direct vehicles into the car wash with a pleasant, focused, and competent attitude
Resolve customer complaints immediately they arise and where necessary report to the Marketing Personnel for assistance
Carry out visual inspection of vehicles to confirm their condition before washing
Market the carwash services outside the outlet and attain set monthly targets
Ensure proper utilization of detergents and handle of Carwash equipment with utmost care
Periodic maintenance of equipment used in washing to keep them in proper working condition
Use of proper car wash techniques including hard to reach areas of vehicles and ensure maximum client satisfaction
Ensure client’s cars and valuables are treated with utmost care and integrity
Arrange premises setting and maintain cleanliness in the carwash area
Ensure company policies and procedures are adhered to when carrying out assigned tasks, reporting and closing timelines, code of conduct and grooming
Qualifications
Courteous and professional attitude with excellent customer service skills
Able to work flexible hours and weekends including Sundays
Ability to work standing over long periods of time
Ability to work outdoor and be efficient in all weather conditions
Ability to work swiftly to deliver washed vehicles to customers in record time
Level of education; High School Certificate
1 – 2yrs experience in car wash operations is a must
Possession of valid and current driver’s license is an added advantage
Excellent oral communication skills, must be fluent in both English and Swahili
Strong ability to handle the physical demand of the job
Knowledge of cars and their parts, tools and other necessary equipment
Ability to follow directions and correctly implement tasks
Preference will be given to candidates residing along Thika Rd/Ruaraka area