Company Founded: Founded in 1997

  • Account Manager

    Account Manager

    Job description
    Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Account Manager (French) at our amazing Nairobi office!
    We are seeking a full time Account Manager – French in our lovely Nairobi office.
    B.responsible
    You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.
    B.capable

    Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
    Managing your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
    Identifying and articulating Partner needs: you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
    Formulating and positioning solutions: you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
    Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome
    Representing Booking.com: you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
    Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior

    B.skilled

    2 years of experience in a relevant account management function
    Fluent English and French speaker and writer
    Affinity or experience within e-commerce and/or travel industry
    Pro-active, sense of responsibility and can work independently
    Accurate, strong analytical skills and an eye for detail
    Team player, self-motivated, flexible and open to change
    Positive attitude
    Hotel School, or University background preferred
    Driver’s license
    Availability to travel up to 50%
    You already have citizenship to work in Kenya

  • Customer Service

    Customer Service

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.
    Roles & Responibilities

    Drive success of Availability & Freshness
    Build Relationship and trust with the Customers through effective communication with the customers to align changes on the orders requested and planned delivery date and time.
    Maintain the contacts with the customer
    Support performance excellence with the Customer:
    Deliver supply chain excellence by implementing continuous improvement projects and routines
    Contribute the acquired insight to develop sku’s and packaging which fit the Customer’s expectations

    Minimum Skills And Competencies;

    A Bachelor’s degree in Business Management/ Procurement.
    A minimum of 3-5 years’ experience in FMCG customer service Imports & exports.
    Must demonstrate good organizational awareness.
    Very strong communication skills and ability to interact positively across Internal and external functions
    Demand or supply planning skills will be an added advantage
    Proficiency in SAP

  • Driver / Messenger 

Reservations & Ticketing Agent

    Driver / Messenger Reservations & Ticketing Agent

    Job description
    The successful candidate will need to carry out transport service in a customer service oriented and safe and timely manner. He will also need to handle mail/documents/material and personnel meeting required timetables and ensure that vehicles are maintained to acceptable standards.
    Accountabilities

    Securely transport office documentation between Airport and Town Office.
    Transport staff as directed by supervisor to medical Centers, police departments and government departments etc.
    Liaise with QR offices and departments, colleagues, supervisors, senior management staff, visitors and guest and other external clients. Ensure interpersonal interactions are conducted maintaining high standards of customer service.
    Assist in the general office work-filling, photocopying, preparing press packs and other day to day work as directed by the supervisors.Maintain vehicles in good condition to acceptable standards (clean, serviced and fueled) so delivery timetable are met.
    Transport Marketing materials safely to events
    Any other task that may be assigned from time to time.
    Drive the Commercial Manager Kenya when necessary.

    go to method of application »

  • FC Risk and Control Specialist

    FC Risk and Control Specialist

    Job description
    Reports To: FC CARM Manager
    Context/Scope
    Diageo’s Business Shared Services aim to leverage the Finance Operating Model by supporting standard processes and systems with effective and efficient shared services across Diageo Finance and other service lines, provided by internal services regionally. Business services have an employee base of more than 1,000 FTEs providing various services from back office transactional processing to statutory reporting activities. It also encompasses a significant part of the group’s Financial Planning and Reporting activities and Treasury activities. Diageo Business Service (DBS) is increasingly playing a central role in governance and compliance for Diageo and has been charged by the CFO to be Diageo’s control exemplar accountable for the execution of control in shared services including SOX/ CARM compliance, irrespective of whether delivered from Budapest or elsewhere.
    Main Responsibilities Of The Role Are

    FC CARM Lead role is to ensure Sarbanes-Oxley s404 compliance through global Control Assurance and Risk Management processes.
    To lead the Control & Audit compliance agenda (mainly focusing, but not limited to FC related controls) within Diageo Business Shared Services
    To support the Management in delivering best-in-class control environment, increase control and compliance awareness and coordinate / ensure smooth delivery of internal control procedures.
    Provide management support during internal (GAR) and external audit (PWC)

    Dimensions
    Market Complexity
    This role is required to collaborate closely with stakeholders at various seniority levels across DBS organisation and stakeholders outside DBS such as Global Risk & Compliance team or internal & external auditors.
    Leadership and Functional Responsibilities and Capabilities
    Leadership

    Relationship building (business partnering)
    Communication and aware of impact the team leader has on others.
    Influencing – Knows how to make things happen in immediate environment
    Problem solving/ coordination – Identifies root cause of issue and potential solutions
    Deliver on promises – Leading by example on delivering results, ensures operational standards are met within his/her immediate responsibility.

    Functional

    Accounting Principles
    Managing Risks
    Internal Controls
    Analytical thinking – Analyse available information and trends and act accordingly.

    Purpose of Role
    The overall purpose of the role to provide control oversight and SOX governance over Diageo’s business shared services and support the Management in delivering best-in-class control environment, increase control and compliance awareness and coordinate / ensure smooth delivery of internal control procedures. In addition provide support to DBS Compliance and Ethics lead in delivering regional C&E activities.
    Top Accountabilities

    Support and hold to account DBS to achieve timely and flawless delivery of Control Assurance and Risk Management cycle steps:
    Ensure aligned and streamlined CARM methodology / communications structure / market reporting in DBS
    Support new migration/project pipeline

    Skills, Qualifications And Experience Required

    University/College degree in accountancy/finance/business
    Excellent English knowledge
    2 – 4 years audit (internal/external) and/or SOX experience which can be replaced by thorough shared service process understanding
    Strong knowledge of MS Office (Outlook, Excel, PowerPoint)

    AutoReqId
    60491BR

  • Credit Controller – English

    Credit Controller – English

    Job description
    We are looking for an English speaking Credit Controller based in our Nairobi Office.
    A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is expected to build strong relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com BV’s hotel contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
    Key Responsibilities

    Support Booking.com BV with collecting Open Invoices
    Implement scalable solutions
    Cross functional Communication and collaboration
    Support of Booking.com BV with increasing growth of company
    Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices

    Thanks to these works, the Credit Controller will acquire an in-depth knowledge of BOOKING’s business and internal organization and will prepare him/her -self to a broader role.
    Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives.

    Drive progress through simple and targeted action plans. Implement short term loops of progress ( tackle the issues one by one at a high pace)
    Create Best Practice and share with Peers
    Be a business partner with Hotels team
    Create an out of the box mind set to support Booking.com BV with improving customer payment behavior
    Assist Booking.com BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
    Ensure adherence to Company policies and applicable governmental regulations.
    Liaise with peers across the business to create successful roll outs

    Requirements

    Planning skills
    Managing and Developing Yourself
    Technical knowledge of Collections software
    Strategic/Longer Term Contribution
    Ability to Travel if required as part of the role

    Skills & Competencies

    Ability to proactively drive the assigned projects and reach the preset objectives.
    Excellent communication and transversal management skills.
    Ability to recognize financial implications of business decisions and strategy.
    Understanding of business practices and systems.
    Facilitate and practice security and confidentiality of information.
    Good knowledge PC software applications.
    Quality improvement skills.
    Excellent teamwork and interpersonal skills.
    Excellent English verbal and written communication skills.
    Relevant knowledge about African market will be an added advantage.
    Abilities to speak French are a plus

    Interactions
    Regularly interacts with senior management or executive levels on matters concerning credit control. Require the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.
    The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Credit Controller – English . Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.

  • Area Business Development Manager 

Financial Controlling Analyst – NSV,TI

    Area Business Development Manager Financial Controlling Analyst – NSV,TI

    Job description
    AutoReqId
    60372BR
    Reports To
    Divisional Sales Manager
    Context/Scope
    EABL operates within a multi-cultural, multinational environment. EABL comprises four business units: KBL, EAML, CGI and UBL. KBL is further categorised into Demand and Supply. The Supply business is involved in the production and primary logistics of beer and spirits. The Demand business is involved in marketing and route to consumers.
    This role is located within the Demand Sales business. The ABDM role will be critical to the overall KBL short, medium and long term strategy in developing and driving our trade & distribution strategy as well as operational excellence in achieving 100% distribution effectiveness and efficiency through our evolving RtC model. The average ABDM looks after 3-4 distributor accounts and 2/3 Customer Relationship Representatives and is responsible for managing and developing profitable brand and volume growth within nominated distribution. The role is 90% field based in regions, with long periods unsupervised and extensive travelling required. The job holder is expected to be away from home overnight on many occasions and will be under intensive pressure with constant demands from distributors and retail customers. The ABDM works closely with 1st line sales Representative (TMR,TDR,DSR), and the Divisional Sales Manager.
    Dimensions
    Financial
    Area Operations budget
    Company Assets: Vehicle, Fridges, Marketing Collateral etc
    Promotion implementation expenditure within budget
    Market Complexity
    KBL operates in a very competitive environment that has seen the entrance of new players in the total alcohol category. This necessitates the need for a pro-active business approach. An advantaged national distribution network within the Kenyan alcohol market is key to maintaining KBLs competitive advantage and delivering of both volume growth and market share.
    Changing macros driven by competition for limited disposable incomes and the opening up of economic trading blocs allowing in flow of products from other markets. Consumers are also becoming more discerning demanding better value for money at the bottom end and uncompromised quality at the top. This requires proactive selling to maximise company market share. Trade is evolving and being more sophisticated especially at retail level.
    Leadership Responsibilities
    The job holder is required to motivate, coach and develop his sales team as well as manage the Area P&L while successfully managing relationships with his key partners and assets the distributors.
    Purpose Of Role
    To positively influence sales of KBL brands by regular contact, networking and motivation of allocated distributor accounts. To ensure the sales team under them is delivering an optimized brand portfolio of both beer and spirits in each outlet across the Area s/he is managing.
    Accountabilities

    Develop and sustain amazing relationships with our distributors
    Develop and drive joint strategic plans with distributors and have direct performance and P&L responsibility for distributor businesses
    Maintain strong focus on working with distributors to develop sales capability within their organizations.
    Ensure focus and implementation of fit for purpose trade coverage plans for the area

    Qualification
    Business related degree
    Experience
    3 years experience in a similar role

    go to method of application »

  • Senior Sales Executive

    Senior Sales Executive

    Job description
    In this role, you will be responsible for delivering the Revenue Budget for the prescribed portfolio of accounts. This will include developing a successful, consistent approach to local and international dealing, which drives maximum revenue and minimum cost of sale. You will gain maximum value for the airline by negotiating Commercial Agreements between parties. You will also engage in joint sales and marketing activity to grow the level and quality of QR revenue sold through these partners and drive efficiencies in the distribution processes.
    Specific Accountabilities Include

    Contributing to the formulation and implementation of QR sales strategy to maximise short and long term revenue opportunities, reduce cost of sales and generating channel shift where appropriate
    Reviewing QR sales data with account portfolio to drive revenue and seek out tactical revenue opportunities
    Updates the trade and corporate house about QR activities. Manages accounts and key customers. Plans sales calls. Submit monthly sales calls plan and weekly sales report.
    Investigates and reports all potential concerns for company feedback i.e. other airline practices.
    Achieves allocated targets to meet the objective of achieving overall station budget.

  • IT Support Officer

    IT Support Officer

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for an IT Support Officer position for one of our clients.
    Job Purpose: To ensure effective running of all computer systems that support the overall performance of all staff.
    Responsibilities

    Attend to user queries both at Main office and remote sites.
    Support and Repair existing network.
    Diagnose, Repair and replace compute parts.
    Install and configure software on new and existing computers.
    Manage networks security by updating Antivirus definitions.
    Perform Backups
    Report communication outages to our service providers and follow up
    Update exchange rates to the system.
    Transfer data from SIS to IRIS and update anomalies.
    Make requisitions for IT purchasing.

    Qualifications

    HN Diploma in IT
    AS400
    CISCO certifications
    3 years

    Key Skills

    Technical
    Supervisory
    Customer care
    Communication
    Analytical
    Conceptual

    Personal Attributes

    Agile
    Resilient
    Integrity
    Flexible
    Team player
    Meticulous

  • Cargo Sales Manager

    Cargo Sales Manager

    Job description
    As a Cargo Sales Manager you will prepare/propose suitable business plans to maximize cargo revenues for import and exports in the assigned station through effective sales strategies and promotion whilst developing new customer base, secure base loads and penetrate the local market to represent Qatar Airways Cargo. The job title holder will create “Products” to suit the special needs of the customers and gain trust in the region as well as globally by having a constant interaction with main customers.
    Key elements of the role include frequent sales calls/visits to all cargo agents/shippers and any other government institutes to manage all aspects of operations and make every effort in acquiring sales leads and increasing awareness of QR’s products range. As a member of senior operational team you are expected to manage the sales team to optimize cargo revenue production and to research and report other airline practices and recommend corrective measures.
    Further to this you will research and monitor competitors pricing and promotional activity and prompt counter action, at the same time you will steer the marketing team to ensure that promotional and advertising campaigns for the country are within set budgets.
    Note: you will be required to attach the following:

    Resume / CV
    NOC (Qatar Airways Group Employees Only)

  • Finance and Administrative Intern

    Finance and Administrative Intern

    SCOPE OF WORK
    The Intern’s responsibilities will be to:

    Assist in maintaining Petty cash book; completely up to date, including record of reconciliations.
    Assist in reconciliations of the cash books to the bank statements and GL.
    Assist in postings into Apogee accounting software.
    Assist in Preparing withholding tax certificates;
    Assist in Filing all Finance and Administration documents.
    Assist in VAT exemption processing
    From time to time provide support to AVU projects including bulk photocopying, scanning and binding of documents and any other logistical support;
    The intern shall perform any other duties that may from time to time be assigned by the supervisor.

    COMPETENCE, SKILLS AND ATTRIBUTES

    Must be a mature, respectful and honest person of high integrity that is able to work in a team and make meaningful contributions to the team objective.
    Good communication and sound report-writing skills will be an added advantage.
    Should be quick in understanding, keen in taking instructions, and able to work with minimum supervision.
    Should be willing, ready and able to perform other duties as delegated to him/her by the supervisor.

    QUALIFICATIONS

    Bachelor’s Degree in Commerce, Finance or Accounting option;
    Qualified CPA part II or equivalent in ACCA;
    Keen and pays attention to detail;
    Ability to work well within a team
    Possess Excel spread sheet and word-processing programs at a highly proficient level;
    Excellent organizational skills and ability to determine priorities and meet multiple deadlines;
    Detail-oriented with good multi-tasking abilities and communication skills, both oral and written;
    Must be numerate;
    Exposure to one or more computerised accounting packages will be an added advantage;
    The candidate must maintain strict confidentiality in performing the duties of a Finance Intern;
    Flexibility and a can-do approach to tasks and the ability to adapt to a changing and challenging environment.

    MODALITIES OF WORK
    The interns are expected to work from Monday to Friday 9am to 5.30pm.
    DURATION
    3 months
    REPORTING
    The interns will report to the Finance Officer and will work closely with the Finance Assistant.
    The successful candidates will be appointed for an initial 3 months. This position is based at AVU offices in Nairobi, Kenya.