Company Founded: Founded in 1997

  • Finance Manager / Agm – Finance

    Finance Manager / Agm – Finance

    Job Details
    This role is responsible for providing effective and accurate financial management to the business.
    He/she provides key financial information performance indicators as well as forward-looking business analysis to support the Business in line with long-term’s strategy and growth.
    The position also promotes financial excellence in serving Minet by proactively engaging with Business Finance Corporate Control and Corporate Finance colleagues seeking and providing guidance / advice on relevant matters.
    Key Responsibilities
    1. Ensure Minet Financial Management by;

    Managing and controlling the period financial results (process timelines content);
    Delivering best-in-class suites for financial reports to Minet;
    Managing the financial control and support of projects;
    Participating in monthly reviews with P&L and/or cost budget owners;
    Completing the monthly/quarterly forecast (at required level of granularity);
    Completing the budgeting process including the settlement of interlock reviews with relevant business owners and finance stakeholders;
    Providing input for the quarterly board financial reporting – where applicable.
    Plays an active role in the revenue and/or expense management activities by accountablysigning-off the monthly revenue and expenses for the applicable business area.
    Supporting the monthly/quarterly standard financial process related to revenue and expenses in conjunction with Corporate and Regional finance functions ( i.e. Eglobal accounting process).

    2. Performs Capital expenditure analysis and follow-up with the Business owners throughout the organisation.
    3. Confirm and validate the data integrity of the financial results by:

    Ensuring alignment between Statutory reporting and Management reporting results;
    Confirming IFRS and accounting policies compliance;
    Supporting the Audit activity;
    Playing an active role in the Balance Sheet control activity;
    Control of the depreciation bookings as established by Controlling.
    For centrally managed solution lines, accountable for the preparation of business cases and validation of the financial profitability of the business cases to be presented;
    Actively involved in the financial control activities including costs analysis ensuring alignment with capitalization best practices with tax compliance activities with corporate practices and standards.
    Defines project-manages and delivers improvement plans or special projects to increase the overall quality of the business finance function.

    4. Manages the financial support to the relevant business team by;

    Managing and controlling the period financial results (process timelines content for the Business Unit);
    Delivering best-in-class suites for financial reports to the business;
    Completing the monthly/quarterly forecast (at required level of granularity);
    Performs Capital expenditure analysis and follow-up.
    Confirm and validate the data integrity of the financial results by:

    Confirming IFRS and accounting policies compliance;
    Supporting the Audit activity;
    Playing an active role in the Balance Sheet control activity;
    Control of the depreciation bookings as established by Controlling.

    Qualifications
    Experience

    7 to 10 years of combined business finance or controlling experience preferably within a large international company
    People management experience
    Interacting at senior management level
    Experience in delegation in particular exercising good judgement between personal involvement and delegation (zoom in/out)
    Ability to challenge and make recommendations for improvements

    Knowledge and Skills

    Management Accounting
    Financial and Budget Control experience
    Proficient knowledge of Financial Systems (Competence in Excel Access and Essbase are mandatory)
    Knowledge of International Accounting standards
    Quality control skills
    Ability to multi-task and meet tight deadlines
    High quality results orientation
    Strong presentation skills both written and verbal

    Professional Competencies

    Attention to Detail
    Financial Acumen
    Financial Planning
    Financial Systems & Processes
    Results Orientation

    Core Competencies

    Adhering to Principles & Values
    Communication
    Creating & Innovating
    Customer Focus
    Developing Talent
    Impact & Influence
    Leading Execution
    Managing Performance
    Teamwork

    Education and Qualifications

    Minimum Bachelor’s Degree in Finance or Business Management
    MBA or equivalent qualification is desirable
    Membership of a relevant Finance / Accounting accreditation body is desirable

  • Sales Manager

    Sales Manager

    Job description
    As part of the creation of our African subsidiaries based in Senegal, Nigeria and Mauritius, we are recruiting sales manager in Kenya, Ouganda, Tanzania, Ethiopia and Democratic Republic of Congo.
    You will work from your home office and will be responsible for developing the business of the group companies in your country.
    Your main responsibilities will be:

    Study the market by directly approaching the laboratories and performing a regular benchmark.
    Boost, optimize and control the existing network of distributors by accompanying the sales force in the field.
    Develop the activity in your country by exploring new objectives (importers, laboratories, NGOs).
    Propose a commercial strategy to take market share.
    Follow the accounts (orders, reminders, payments).
    Participate in exhibitions in East Africa and the Middle East.

    Your profile :

    Post graduate with a first experience.
    Fluent English, French is a plus but is not mandatory.
    Not necessarily from the medical sector but curious and comfortable with the technique (we are very to technical-commercial profiles).
    Able to travel regularly internationally (mandatory trade seminars every 2 months in Kenya, Tanzania, Ethiopia, UAE, Uganda or France) + participation in international fairs (Medica and Medlab).
    Organized, autonomous and strength of proposal.

    Availability starting July 2018.
    Fixed salary 652000 KES / year (taxes and social rights included) + variable part 463000 KES / year.
    Participation of 3600 KES / month for lunch meal.
    Telephone, internet, tablet and credit card are provided by the Company to cover travel expenses.

  • Legal Associate

    Legal Associate

    This is a one year contract with possibility of renewal.
    Responsibilities

    Assisting in the management of the former general insurance matters that may arise
    Preparation of briefs relating to client’s matters ;
    Acting as a liaison between Management and our client; and the external counsel appointed to represent the company ;
    Providing support in managing external counsel in charge of preparation of leases for client’s premises ;
    Providing legal support to the property manager in charge of client’s premises and also providing legal support to the Forensic matters ;
    Providing legal support in the following up and advisory in respect of the matters relating to client
    Actively following up in the prosecution of accused reported and in the court registry ensuring that matters proceed timely ;
    Drafting of legal documentation required in compliance with statutory requirements including but not limited to affidavits, statements, pleadings etc ;
    Meetings with clients who have reported/affected by fraud ;
    Managing external legal counsel representing client in criminal prosecutions;
    Dedicated resource required to follow up on the repayment and foreclosure of non-performing mortgage loans as part of de-risking the balance sheets.

    Job Qualification

    At least 2 years relevant experience post-admission (Experience in insurance sector will be an added advantage)
    Bachelor’s degree in Law from a recognized institution.
    Post graduate diploma from Kenya School of Law; Advocate

    Skills and Attributes

    Strong planning and organization skills;
    Good communication and interpersonal skills; Team player; and
    Excellent research and technical legal skills.

  • Internship Opportunities

    Internship Opportunities

    Job Description:
    Educational Requirements:
    Interns must be 3rd/4th year or final year student – (i.e. going back to school to continue with studies after internship) in a public or accredited private academic institution undertaking a Bachelor’s Degree.
    Qualitative Requirements:

    A successful intern has a desire to gain professional experience and is incredibly eager to learn.
    Strong listening skills are also required to perform this role.
    Oral and written communication skills, the ability to follow directions, as well as not being afraid to ask questions will ensure a productive internship.
    An excellent Excel Spreadsheet skill is essential.
    Very articulate with fluent English.
    Patient, attention to detail, fast learner, committed, able to follow instructions, can work quickly and accurately under pressure.
    Keen to learn about the markets and also with a high attention to detail and pride in their work at this initial stage of their career development
    Mandatory Requirements:
    Letter from institution indicating you are a student there and/or require internship as part of requirement for course completion.
    Personal Accident insurance cover for the period of the internship
    Bank account details (Bank name, Account Number, Branch Code)
    Copy of National Identity Card
    KRA PIN
    NSSF/NHIF

    The internship is for a fixed period of three months without extension.
    Please note that if we do not get back to you by 31st July 2018, please consider your application unsuccessful.
    AutoReqId
    62176BR
    Function
    Human Resources
    Type of Job
    Non-Employee

  • Hygiene Officer

    Hygiene Officer

    Roles & Responsibilities

    Responsible for ensuring overall hygiene activities in the food production areas;
    Conduct internal audits to ensure compliance with local regulatory laws / international standards in Food safety;
    Evaluate the corrective actions taken for the non-conformance noted during the audits;
    Monitor and check the personal hygiene conditions & working habits of the staff;
    Identify and report structural deficiencies in the food operation;;
    Manage and maintain a satisfactory waste disposal system;
    Review and follow up on the microbiological results from food laboratory;
    Manage and review food complaints effectively;
    Manage and maintain food safety documentation and records;
    Periodically review the food safety system;
    Conduct training in food safety and hygiene for the food handlers;
    Review the implementation of food safety skills of staff;
    Ensure the top management is fully aware of high risk areas for the food-borne illness.

    Job Qualifications

    Must be in possession of a food science based degree or Diploma from a recognized institution.
    An additional qualification in ISO 22000, HACCP or any recognized food safety management system shall be an added advantage;
    Must have at least 3 years’ experience from a food processing industry
    Experience in implementing food safety management systems in a large and busy organization will be a distinct advantage.
    A proven team player who is proactive and result oriented with excellent communication and interpersonal skills.

  • Senior Credit Controller

    Senior Credit Controller

    Job description
    The role: As a Sr. Credit Control you will manage a large portfolio of accounts. You will ensure that queries are resolved efficiently and you will monitor a large portfolio of partners, by overseeing the collection and communication strategy set up for the market assigned to you.
    B.responsible.

    Liaison & support to team to Liaison between B.com and accommodations: handling billing and finance related requests via our internal tools, assisting with queries about payment of the invoices and any other Credit Control procedures both external as well as internal;
    Always assuring a high level of partner service from our team, meeting agreed KPI’s supporting the team with theirs;
    Execute and oversee collection and payment method campaigns set up by your Manager; resolving disputes that can prevent partners from settling their invoices in full;
    Communicate proactively and clearly with the team, and both internal and external partners on significant issues to indicate progress and to resolve queries;
    Perform & support team performance in accordance with business policy and procedures;
    Positive team participation & support the team’s participation, in various projects within the department
    Support team innovation, input and execution of projects & innovation implementation.
    Support & coordinate day-to-day team operations & plan of action.

    B.skilled.

    Our ideal Candidate will have three years of experience in Credit Control
    Excellent communication and problem-solving skills
    Takes responsibility and ownership
    Is passionate about helping partners & team members;
    Fluent in both written and spoken English;
    Previous experience in Credit Control, Customer Service and/or Sales Support;
    Able to interact assertively;
    Strong organizational and time management skills;
    Ability to work independently as well as in a team – Strong team player;
    Knowledge of SAP is a plus.

    B.offered
    We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.
    The hiring company Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world.
    The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Senior Credt Controller. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.
    Department: Finance

  • Guest House Sales & Relations Officer 

Executive Secretary 

Business Development Executive

    Guest House Sales & Relations Officer Executive Secretary Business Development Executive

    Job Purpose:
    The main function for this job is to attend to the guests courteously, offer excellent customer service and promote the guest house to bring in more revenue to the company.
    Main Duties and Responsibilities

    Market the facility to bring in new customers for accommodation, conferencing and other outdoor activities.
    Handle guest complaints and concerns in an efficient and timely manner.
    Coordinate and perform guest relations tasks to ensure excellent customer relations to the guests.
    Come up with sales strategies to increase the facility revenues such as online booking and other competitive market tactics
    Maintain up-to date information on room rates, current promotions, offers and packages
    Ensure excellent housekeeping by supervising the cleaners.
    Collect Guest feedback during guest departure along with his likes and dislikes.
    Perform basic cashier functions as required.
    Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
    Ensure good food production by supervising the chefs and food service to the guests

    Job Specifications

    A diploma in relevant field especially in business management.
    Minimum 4 years’ experience in hospitality industry and in a relevant positon
    Must be guest service focused and a team player.
    Must have a strong business development skill and able to meet sales targets
    Must have strong organization and interpersonal skills
    A person with positive attitude and outgoing personality.
    Must have professional in demeanor and presentation.
    Self-motivation and independently working competencies are required
    Strong interpersonal and organizational skills

    go to method of application »

  • Customer Service Executive

    Customer Service Executive

    Details:
    Customer Service Function

    Delivers a positive customer experience for all customers and ensures a smooth execution of the end to end shipment lifecycle by working closely with the customers and internal teams.
    Hunts leads and follows up on opportunities for segmented and new customers as well as cross-selling to regular accounts.
    Seeks for customers’ feedback about service delivery and fully responsible for customer satisfaction.
    Handles incoming customer services queries, issues and exception management,
    Act as a primary point of contact for customers and communicate proactively to keep customers informed of any issues.
    Facilitate the customers’ needs timely and resolve issues effective by engaging relevant internal stakeholders.
    Engage in constructive issue resolution. This includes dealing with escalations and complaints.
    Address root causes and seek continuous improvements – constantly look for ways to improve work processes by understanding and being familiar with local KPIs and act in line with set targets.
    Act as the key interface between the customer and the operation.
    Keeping track on delivery progress of shipments.
    Handle escalations and take necessary decisions where customer requirements need to be met.
    Work closely with all other departments including , Operations, C&F,Transport,Lifting  and the Mombasa office for customer deadlines, the sales team for new and existing customer requirements and finance for budgeting and reporting purposes.

    Documentation Functions

    Consolidate daily status reports and share with clients 
    Ensure all quotations are dispached , contract signed and requisite documents collected 

    Job Requirements

    A holder of a Diploma in Clearing and Forwarding/Degree in Logistics and Supply Chain Management an added advantage 
    A holder of an East African Customs Freight Forwarding Practicing Certificate (EACFFPC).
    Experienced with more than 2 years of progressively more responsible positions in Logistics and Freight Forwarding, Imports and Exports industry.
    Proficient in use of MS Office (Computer literate).
    Proficient in the use of iCMS KESWS, TANCIS, ASYCUDA, Simba Tradex, ORBUS and KWATOS systems an added advantage
    Conversant with both imports and export procedures
    Experienced in logistics costing and preparing quotations.
    Conversant with East African Customs Management Act including documentation in sea freight, air freight, clearing and forwarding and shipping procedures.

    Knowledge, Skills and Competencies

    Effective and excellent communication skills – both oral and written.
    Highly developed teamwork skills – ability to work with others and embrace team work
    Ability to coordinate the C&F operations with a small team of diverse creative employees.
    Ability to lead in an environment of constant change.
    Good interpersonal skills.
    Demonstrated effectiveness in holding conversations with customers and giving progress reports.
    Demonstrated ability to increase productivity and continuously improve methods, approaches and departmental contribution – commitment to continuous learning.
    Willingness of going the extra mile for the customer.
    Thinking out of the box and with focus on providing solutions.
    Display accountability for customer satisfaction by owning and managing customer

  • Group HR Manager

    Group HR Manager

    Job description
    Job Responsibilities

    Develop/Implement the organizational human resources strategy in compliance with corporate group strategy
    Review, amend and draft job description and qualifications required for the staff of the group human resources department
    Implement HR Plans, Policies & procedures according to organizational objectives.
    Conduct man-power planning as per requirements.
    Manage Recruitment and Selection process as needed.
    Implement Performance Management system across Group
    Review and analyze the group subsidiaries policies and procedures
    Enhance Organization communication and encourage and develop employee communication
    Ensure proper management of Staff amenities and occupational and health safety
    Identify the areas for development and explore new skills to enhance productivity
    Manage staff learning and development

    Qualifications for the HR Manager Job

    Degree in a related field of study
    Higher Diploma in Human Resource Management
    5 years of working experience in a similar capacity
    Must demonstrate a deep understanding of the laws and legislation governing the Kenya labor market
    Previous experience in HR strategy development, operations and administrative design and implementation
    Proven experience in developing HR departments from scratch
    Result oriented driven individual
    Problem solver, optimistic and enjoy assertive communication
    Ability to lead teams and empower staff
    Ability to innovate and create new concepts
    Ability to communicate and cooperate with everyone in the organization

    Equal Opportunity Employer
    Bonfide Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or any other characteristic unrelated to the job needs.
    We are committed to providing a workplace free of any discrimination or harassment.

  • Site IT Support Technician

    Site IT Support Technician

    Job Details
    Sheer logic is seeking a senior-level IT Technician to provide site support. The position reports to the Africa Site IT Coordinator.
    This position is responsible for working directly with site users to provide PC services (deployment, repair, upgrade), end user software services (Window, iOS, Mac), SmartHands services (network equipment, server room equipment, rack and stack) and facility services (mobile phones, iPads, UPS, A/V).
    Expertise in general workstation technologies required for Windows, MacBook and Mobile devices, including iOS and Android, Microsoft Office, deployment software, anti-virus and encryption software, basic networking skills, Remedy/Service now skills, PC deployment and repair skills.
    The position requires interaction with other backend IT teams and service providers, such as the remote Digital Service Center (DSC) team, Infrastructure team, Application team and Workplace Services team.
    This position requires a very high degree of professionalism, executive presence, a passion for working with end users, customer centricity, teamwork, communication, coordination and top tier technical aptitude are a combination of skill that the candidate must already possess and leverage daily. Problem ownership from start to finish, with resolution tracking through other teams, is vital.
    The role will be located at the designated site with added responsibility for other sites in the vicinity. Scheduled or on-demand site visits may be necessary for servicing other sites.
    The person is a direct customer interface for our sites to receive seamless support services with the goal of providing the best customer experience possible and, thereby, improving overall IT customer satisfaction.
    Job Responsibilities:

    Monitor and update Help Desk incident and work order tickets in Remedy within Service Level Agreements.
    Provide PC services including imaging, re-core, deployment, repair, upgrade and asset management.
    Provide end user software services for Windows, iOS, Mac, Android
    Provide dispatch service to remote users or sites (service end user at their location)
    Provide on-site support for network, server, hardware upgrades or projects at site
    Manage and report inventory at the site (Server room equipment, PC, accessories, mobiles, tablets etc.)
    Liaison with facility service providers for maintenance of A/V, UPS and Printers
    Deliver prepared training to users at sites for new equipment and software
    Ability to travel to remote sites as needed (scheduled or on-demand). Must have clean, full valid driving license.
    Ability to work off hours if needed

    Required Skills

    Must have both outstanding verbal and written English communications skills.
    PC Hardware, peripheral, mobile devices, printer, networking and support experience.
    Knowledge and understanding of system management services (i.e. Altiris, MS SMS)
    Client focus: Identifies and satisfies the needs of external and internal clients. Continually pursues ways to provide value-added solutions. Builds relationships and trust with clients.
    Results orientation: Fosters a sense of urgency, identifies and overcomes obstacles. Balances the big picture with day-to-day activities/issues for their technology. Persistent in the pursuit of results.
    Communications: Creates an environment that fosters open, frank communications. Clearly expresses oneself orally and in writing. Listens carefully, solicits other opinions. Handles questions well in highly visible, challenging situations.
    Team Orientation: Works cooperatively with others. Encourages participation. Values the contribution of all team members.
    Problem solving: Makes sound, timely decisions. Evaluates short and long term impact of decisions. Demonstrates good judgment and confidence to select appropriate approach and take full responsibility for end results.

    Job Qualifications & Certifications

    ITIL Foundation (Required)
    Microsoft Certified Professional and MCSA Windows 10 (Required)
    HDI Desktop Support Technician OR CompTIA A+ Certification (Required)
    CompTIA Network+ Certification (Preferred)
    Completion of Lenovo Warranty Service Authorization Course
    Microsoft Windows Operating systems, messaging, and email products including Outlook and O365.
    Microsoft’s Active Directory, Remote Desktop services, and remote assistance tools