Company Founded: Founded in 1997

  • Legal & Compliance Manager 

Business Development Manager 

Public Relations & Customer Service Manager 

Finance Manager

    Legal & Compliance Manager Business Development Manager Public Relations & Customer Service Manager Finance Manager

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Legal and Compliance Manager position for one of our clients.
    Job Responsibilities

    Giving advice to the company, its divisions and employees on matters of law and legal protection.
    Keeping company activities in strict compliance with legislation.
    Representing company in all meetings, conferences and public events.
    Creation of legal documentation requirements.
    Drafting and approving document layouts.
    Complying documentation with existing local/international agreements and legislation.
    Incorporate the company’s shareholders on the procedures and policy of being part of the board of directors and the advisory board
    Any other duties assigned by management.
    Dispute resolution
    Ensure customer compliance
    Drafting of legal agreements on behalf of the company
    Updating the company and its officials of any new legislation that affects them.

    Qualifications

    Degree in Law

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  • Internal Auditor 

Digital Channel Lending

    Internal Auditor Digital Channel Lending

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Internal Auditor Position for one of our clients.
    Key Areas of Expertise/Experience

    Financial analysis
    Microfinance
    Experience in using Bankers Realm software
    Excellent IT and analytical Skills
    Good in presentations

    Qualifications

    Any Business Degree
    CPA (K)
    Candidates who have worked in, KWFT, SMEP and any other Microfinances are encouraged to apply

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  • Product Marketing Officer

    Product Marketing Officer

    Job Purpose

    Collaborate with the CEO and Departmental Heads to develop and execute marketing strategies to build the bank’s brand equity and consumer/partner value-building initiatives
    Oversight of the marketing function through fully integrated marketing campaigns featuring both digital and traditional tactics
    Provide thought leadership and build social media presence for the bank by focusing on key platforms (Facebook, Twitter, LinkedIn, etc.) and directing strategies to reach existing and potential customers
    Convey a clear bank brand vision through all channels and demonstrate a willingness to utilize new social platforms and techniques
    Stay abreast of new trends in social media to achieve maximum user engagement
    Assist with managing and coordinating PR engagements and special events as assigned from time to time

    Job Responsibilities

    Work with the CEO and Departmental Heads on the creative development of marketing strategies within both digital and traditional outlets for internal and external messaging [20%]
    Assist in enhancing the Bank’s existing social accounts and help research new social platforms as they arise. Create and curate content for social channels for lines of businesses to engage followers and promote content to drive, connect, cultivate and convert new followers and influencers.  This includes writing, editing and proofreading copy.   Manage the bank’s day-to-day incoming and outgoing communication on Facebook, Twitter, LinkedIn and other social media platforms. Track and report key products performance indicators and provide recommendations to improve social media reach and effectiveness. Provide analytics to interpret data into enhanced strategies to further drive social engagement [30%]
    Serve as the marketing function primary liaison to ensure that client goals are met. Ensure all required approvals have been obtained for creative content including risk channels and is clear for usage. Ensure marketing and sales campaigns as well as tactics are successfully executed across social media channels.  [25%]
    Participates in PR, special events and other activities as assigned from time to time [10%]
    Responsible for managing the customer feedback, complaints and queries register for bank [15%]
    Ensure compliance with all the relevant banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties
    Handle any other responsibilities as assigned by the Line Supervisor from time to time

    Qualifications

    Marketing degree preferred or equivalent experience
    At least 2 years’ marketing experience, including strategy & social media management
    At least 2 years of experience in social media insights
    Experience in PR agency environment and production/project management preferred
    Experience in financial services (banking or microfinance banking) or retail merchandising a plus
    Dashboard and report management experience
    Hands-on experience

    Skills and Knowledge

    Strong communication (verbal and written) and interpersonal skills
    Strong social media content creation ability
    Expertise with social media platforms such as Facebook, Twitter, LinkedIn, Instagram and others
    Expertise in implementing high customer service standards
    Proficient in Excel, Word, PowerPoint
    Ability to work in a fast-paced team environment and meet strict deadlines
    Able to effectively prioritize, and organize multiple projects under pressure
    Must be a creative thinker
    Detail-oriented, accuracy and follow‑through a must

  • Microfinance Officers

    Microfinance Officers

    Job Description

    The candidates will be responsible for providing our target beneficiaries with microfinance services, skills and knowledge to create an enabling business environment to start up viable businesses, generate income and gain key experience as entrepreneurs.
    Requirements:

    Must be a University graduate with at least a Bachelors in Entrepreneurship, co-operative Management, Business Administration, Commerce, Economics, Microfinance or Project Management with good academic results.
    Persons with over 3-years’ experience in microfinance.
    Aged between 22-35 years of age
    Willing to travel and work outside Kenya for a period of not less than 13 months.
    Innovativeness and creative throughout the program and organization.
    Excellent written and verbal communication skills in English, a keen eye for detail, good presentation and interpersonal skills and excellent report writing skills.
    Proven success in delivering microfinance services.
    Ready to learn as well as train others.
    A sensitive and patient approach to advising and mentoring of other staff.
    Has a valid passport (Not mandatory) but which will be an added advantage.
    Ready and willing to accept the terms of engagement of the project.

    Knowledge / Skills

    Ability to work independently and in a team.
    Proficiency in Microsoft office and internet usage.
    Ability to solve problems.
    Able to work collaboratively with others.
    Good personality, positive mindset and independent thinker.

  • Project Lead Farmer to Farmer Access to Finance Program

    Project Lead Farmer to Farmer Access to Finance Program

    CA Level: Insight & Implementation – Accomplishing
    Class: Non- Exempt
    Job Summary: The Project Lead will use broad and comprehensive experience, skills and knowledge to direct all activities related to managing the assigned project, “The Digital Inputs Financing Toolkit – increasing rural smallholders’ usage of improved agricultural inputs through data-driven decision support and digital financial services.” He/she will work directly with the Grameen Foundation global and country-level teams, and with partner and donor organisations, to drive product design, development, implementation and scaling efforts.
    Reporting and relationships: The position will report to the Regional Director, East Africa. The role will directly supervise staff and contractors related to the project.
    Availability: The Project Lead will be expected to work a typical work week of 40 hours plus additional hours to get the job done. The position will be based in Nairobi, Kenya. This position will need to be flexible to work in local conditions, and be available to work across different time zones. This position will require travel (25%) within Kenya, Tanzania, Rwanda and other countries as needed.
    Main Objectives of the Role:
    Mission & Business Results
    This role is accountable for leading and implementing projects/ongoing work related to our integrated solution areas, namely Agriculture & Financial Services (AgFin). The work involves close partnerships with commercial institutions, and their leadership teams, to generate results and deliver against deadlines and internal/external partner requirements. The role is accountable for:

    Successfully taking substantive projects or initiatives from start to finish, with clear milestones, deliverables and standards for success.Leading and effectively re-prioritizing work to deliver results in a timely manner. Proactively driving processes for getting feedback on project output – resulting in on-going improvements.Generating results that demonstrate advanced knowledge of financial services for agriculture, country-level strategies, area-specific ecosystem and issues, and their impact on the broader work area.
    Contributing to frameworks/tools for program theory assessment, impact assessment, and work progress. Analyzing project data and providing recommendations for improvements to current processes/offerings.
    Integration Results
    Driving proactive monitoring and analysis of relevant project/work portfolio data to generate trends and insights, and identify potential issues in a timely manner.Seeking relevant input, review and buy-in from managers and internal stakeholders, especially for key milestones and significant changes for their work area. Analysing project data and providing recommendations for improvements to current processes/offerings with team, client or broad impact.Mapping and owning operational and financial processes and data flows relevant to their work area. Implementing improved automated solutions and process improvements that increase data driven insights, efficiency and effectiveness.
    Stakeholder Results
    Accountable for supporting the finalization and on-boarding of new relationships; and working with external organisations to provide and generate support or answers for a varied content area. Establishing and managing high impact partnerships with external pro-poor organizations such as financial service providers (FSPs), international NGOs, social enterprises, and donor organisations.Finalizing and owning end-to-end proposal/bid processes for their work portfolio. Creating project reports, communication materials for internal and external audiences. Providing insight, analysis and recommendations for the development of new business models.Representing their work in related industry, trade or community events. Provides recommendations, and implements campaigns and strategies to grow donor, client and partner base – for new and existing offerings – to further area sustainability.
    Leadership Results
    Serving as a Subject Matter Expert for AgFin related questions. Sought out for specific technical expertise or field experiences by team members.Creating a team climate where staff members feel engaged, motivated and productive. Providing clarity, alignment, feedback, strong sense of connection, and development/ growth opportunities to their direct reports.Delivering against GF Talent Processes: Recruiting and On-boarding, Commitment/Goal Setting, Career Development Planning, and Annual Performance Reviews.Demonstrating the ability to establish productive partnerships that span several regional and cultural boundaries.

    Required Knowledge, Skills, and Abilities

    Ability to drive change by using an array of influencing techniques within a partner organisation, e.g., for embedding new product innovations
    Outstanding project management skills with proven track record of achievement under a range of challenging situations
    Excellent analytical skills, specifically when applied to business model development
    Knowledge of using a human centred design process and with interdisciplinary teams
    Knowledge in a subject area, AgFin, specifically within the country context
    Practical knowledge of applying information and communication technology (ICT) for enabling product and service operations
    Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission

    Education and Experience

    At least a bachelor’s degree, and post-graduate degree preferred
    6+ years of relevant professional experience in either a for-profit or non-profit organisation, with 4+ years project management experience in multi-disciplinary teams
    Excellent written and verbal English language skills; knowledge of Swahili will be given preference
    Experience working in a global/multicultural organization across multiple time zones and multiple countries

    Physical and Environmental Conditions: This position does not require unusual demands for physical effort. This position may occasionally require physical effort to lift and transport boxes weighing no more than 50 pounds. Work environment involves everyday risks or discomforts that require normal safety precautions typical of places such offices, meeting or training rooms, residences, or commercial vehicles; e.g., use of safe work place practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations and traffic signals.
    Additional Comment: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. Reasonable accommodations may be made in appropriate circumstances to enable qualified individuals with disabilities to perform the essential functions of this job.

  • Beverage – Trade Development Representatives

    Beverage – Trade Development Representatives

    Job Summary
    To deliver volume and revenue growth from outlets by following the Planned Call and executing all planned initiatives.
    Job Responsibilities
    Sales Volume growth

    Achieve set monthly sales volume targets as per plan and product mix
    Ensure timely collections to achieve volumes
    Achieve monthly revenue targets as per plan
    All products are displayed and priced as per required standard
    POSM placement and merchandising complies to set standards

    Order generation

    Generate primary sales orders
    Manage secondary sales from distributors and wholesalers
    Ensure product availability in retail as per journey plans

    Distributor Management

    Maintain standards as per client’s guidelines

    Prospecting & Listing

    New outlet opening
    Manage handover process of new outlets to the distributor/wholesaler
    Maintain outlet database within the distributor area

    Reporting & Communication

    Daily & Weekly sell-out and stock reports
    Weekly competitor report

    Quality

    Maintain quality standards as per set standards
    Ensure retail awareness on client’s quality standards
    Manage non-conforming product in trade
    Timely reporting on all quality issues

    Qualifications

    Bachelors Degree or Higher Diploma in Sales and Marketing Qualification;
    Diploma in Sales or Marketing qualification;
    3 – 4 years Sales & Marketing background in an FMCG environment; and
    Good selling, negotiation and communication skills with a proven track record.

  • Telecom Admin Executive

    Telecom Admin Executive

    Location: Nairobi
    Key Responsibilities of the Role

    Participates in the coordination of roaming coverage expansion roadmap, evaluation, (UAT) user acceptance testing and launch of new roaming partners or roaming products.
    Daily facilitation and implementation of change request /hygiene maintenance tasks aimed at improving customer experience, revenue optimization objectives, cost savings to achieve company metrics improvement related to the areas of;
    Wholesale Roaming
    International Voice & SMS business.
    Developing and maintaining the strategic partnerships to Increase roaming revenues and decreasing cost by:
    Participating in the identification of potential preferential roaming partners.
    Analyzing the preferred partners’ traffic and revenue in order to ensure accurate proposal for negotiation, calculations and /or implementation of the IOT discounts and their consistency with the signed contract, together with coordinating their proper management within the IT,
    Settlement and Finance concerned teams plus DCH ,FCH and Roaming partners.
    Enhancing and follow up with network and IT teams to provide our strategic partners the best customer experience.
    Conduct data analysis – including collecting data, building models, and analyzing financial, operational and/or statistical data
    Maintain up to date knowledge of technology and products which may generate new SMS & Roaming Services wholesales proposition by analyzing market potential,
    Manage and monitor DCH & FCH activities and issues.
    Manage and Monitor SMS ,GRX & Signaling performance and demand forecast,
    Manage and Monitor financial clearing , settlement process and liaise with roaming partners for dispute resolution,
    Manage Airtel Kenya Information in the GSM info center,
    Work closely with Roaming Head to support retail driven initiatives,
    Conduct roaming product retrospectives, compile lessons learned, and business case evaluation
    Ensure compliance with all applicable policies & regulatory requirements on Information Security.

    Educational Qualifications, work experience& Functional / Technical Skills

    B.Sc. in Business Administration, Computer Science, Engineering or any relevant field.
    MBA will be an advantage.
    Minimum 2 years of work experience in a comparable telecom company in a similar role where developing products and services.
    Demonstrable market Telecommunication knowledge and commercial acumen and have spent significant time in the Telecom Operators in the same / related roles.
    Good knowledge of technology platforms.
    Knowledge or experience in international roaming is preferred.
    Project planning and implementation (Project management).
    Good understanding of Business and financial acumen.

    Competencies

    Strong Negotiator.
    Numerate and analytical, able to tackle complex issues quickly and accurately.
    Highly developed communication and reporting skills.
    Concern for standard and efficiency.
    Creativity and innovation.
    Ability to build excellent relationships with internal and external customers (Operators/Carrier).

  • Reserve Accounts Manager

    Reserve Accounts Manager

    Job description
    Context
    KBL is recognized as one of Diageo Africa’s most important business units for future growth and within the context of an emerging market it is getting up weighted resource and focus to deliver a breakthrough plan towards FY22. Premium and Reserve Spirits are a priority strategic lever to enable this growth.Reserve vision: To be the first choice of any super deluxe drink chosen in prestige occasions in Kenya.We are committed to our vision of being ‘the best performing, most trusted and respected consumer goods company in East Africa’. The newly-created Diageo Reserve structure in Kenya is built on the principles and foundations laid by the giants of the drinks industry. To be a part of Diageo is to be a part of history – and to have the unrivalled opportunity to make your own mark in history.
    Are you ready to join us on our journey to create history in Kenya and beyond?
    Overview
    The Diageo Sales vision is to become the best performing most trusted and respected Consumer Packaged Goods in the world and in every market we operate. Our goal is to be ‘winning at the moment of choice’, winning big and beating the competition. This along with putting the consumer at the heart of everything we do, will deliver sustained, mutual growth for our brands, categories, customers and partners. The Reserve Account Manager role is critical in delivering this vision with specific focus to the Diageo range of Luxury (Reserve) brands in the Kenyan market.
    Market Complexity
    KBL operates in a very competitive environment that has seen the entrance of new players in the total adult beverage category. This necessitates the need for pro-active business approach especially in the upper end market. The nature of competitors is complex with established players operating within a market that has regulatory challenges.
    Purpose of Role

    To ensure we win in market, now and in the future, Diageo needs inspired, motivated and equipped commercial managers capable of exceeding the goals asked of them.
    Own, develop and drive the relationships and commercial agenda with customers – this is a customer facing role
    Develop customer management capability
    Deliver breakthrough business performance within their account base
    Identify and manage brand distribution (listing) opportunities as defined for the fiscal for all Reserve brands.
    Event co-ordination: co-ordinate experiential events to build Reserve brands’ equity
    Reserve brand sales driver implementation in defined outlet base.
    Identify persuasion initiative outlet priorities and drive implementation

    Top Accountabilities

    Management of profit and NSV targets – “own the Reserve numbers”
    Develop truly world class collaborative customer partnerships and strategies
    Drive the highest standards of execution for all specified channels.
    Contribute to shopper and category insight, resulting in powerful and breakthrough category strategies
    Monitoring, evaluating and advising on Brand/Customer volume, trends and dynamics with objective to grow in line with business ambition.

    Qualifications

    Suitable university degree.
    High cognitive ability

    Experience

    5–8 years’ experience gained across commercial and other functions – cross functional experience an advantage.
    Exposure across different channels and different levels of customer sophistication (e.g. National Accounts, Key Accounts and Field Sales)
    Track record of success in highly demanding sales organisations (FMCG) and in alcoholic beverages
    Strong knowledge & demonstrated delivery in challenging trading environments; understanding of channel, pricing, negotiations and strategy development
    Exposure resolving numerous conflict-filled situations
    Negotiation and conflict resolution with powerful customers

  • Electrical Maintenance Technician

    Electrical Maintenance Technician

    Job description
    INSTRUMENT OF APPOINTMENT: Full time, fixed term contract for one year, contract to be renewed at the end of each contractual year.
    Work Area: different sites around Kenya.
    Job Description:
    The electrical technicians shall provide aftersales services, mainly maintenance & repair of container/vehicle scanners, to the customers at the scanner site.
    Main duties and responsibilities:

    Work at the scanner site daily to ensure the scanner is operating normally.
    Routine inspection and preventive maintenance to container & vehicle scanner at the scanner site as schedule
    Perform service on-call upon customer’s request. When the equipment goes faulty, able to find the fault precisely and restore the equipment to normal working condition in time.
    Identifying spare parts for ordering, management of spare parts on site.
    Timely and accurately preparation of routine reports.
    Performing any other relevant aftersales service duties as may be assigned by the superior.

    Qualification:

    Bachelor’s degree( at least a college diploma with 2 or three years study) in Electrical Engineering or Electronic Engineering or similar major
    At least two years of experience of maintenance and repair of electrical equipment, experience of repairing Medical X-ray equipment preferred.
    A positive and sincere attitude, always ready to offer service whole-heartedly, flexible to respond to a range of different work situations under pressure.