Jobs Kenya

Company Founded: Founded in 1997

  • Credit Control Team Lead – Kenya

    Credit Control Team Lead – Kenya

    Job description
    Due to the rapid and continuous growth of the organisation, the tasks and duties of this role may evolve over time. You should be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur. In this role you report directly to the Area Manager Credit Control of Booking.com
    Key Responsibilities

    The Team Leader Credit Control will streamline and implement smarter processes within Credit Control with the Area Manager Credit Control. Clear objectives will be given in terms of:
    Collection of open invoices
    Team Development
    Scalable solutions
    Cross functional communication
    Increase growth of company
    Improving cycle times like DSO, cash allocation and delivery of invoices
    Due to these objectives, the Team Leader Credit Control will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare him/her -self to a broader managerial role.
    Key factors of success in this role are a very sharp understanding of the business priorities, strong transversal communication skills and, above all, the capacity to drive projects and reach the pre-set objectives, as well as people management skills.
    Manage work process skills
    Drive progress within the organization through simple and targeted action plans. Implement short term loops of progress (= tackle the issues one by one at a high pace)
    Be a clear leader and a role model for the team
    Create best practice and share with peersBe a business partner with hotels team on several different levels
    Create an out-of-the-box mind set to improve customer payment behaviour and processes
    Coaching sessions with team members
    Be the owner of Key Performance Indicators like Current Collection, % received cash, within 30 days, 60 days and 90 days.
    Ensure adherence to company policies and applicable governmental regulations.
    Liaise with peers and stakeholders across the business to create successful roll outs
    Ability to lead and coach a diverse and multicultural team.
    Ability to analyze data and identify trends.
    Planning skills
    Managing and developing yourself and team
    Strategic/longer term contribution
    Functional technical skills
    Subject matter expert
    Travel will be part of the role

    Skills & Competencies

    Excellent English verbal and written communication skills.
    Ability to proactively drive the assigned projects and reach the preset objectives.
    Advanced communication and transversal management skills.
    Ability to recognize financial implications of business decisions and strategy.
    Ability to work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
    Understanding of business practices and systems.
    Facilitate and practice security and confidentiality of information.
    Advance knowledge of Microsoft Office & SAP
    Knowledge of audit and internal control issues.
    Organizational change management skills.
    Organizational design and effectiveness knowledge.
    Process development skills.
    Technical decision making skills.
    Quality improvement skills.
    Excellent teamwork skills.
    Good presentation and interpersonal skills.
    3-5 years’ experience in Finance or related field and with 1-2 years of management experience desirable

  • Service in Charge Advisor

    Service in Charge Advisor

    Job Description
    Scope of the job
    Ensure that quality standards and procedures are met and aligned with customer specifications. Shall also monitor work in progress to ensure that work is completed as per the delivery timelines.
    Job Resbonsibilities

    Develop and maintain business relationship with current and prospective clients in order to consistently increase the sales
    Maintain high customer standards through timely delivery, ensuring quality services, updating clients on the progress of service as well as addressing all complaints/ concerns made
    Prepare accurate defect reports, noting urgent and non-urgent repairs, and send to customers upon vehicle diagnosis/road test
    Prepare accurate quotations ensuring that expected margins are obtained
    Analyze service/maintenance authorities and open job cards accordingly
    Approve the prepared LPO’s ensuring that mark-ups are maintained as per company expectations
    Close job cards within one day after job completion
    Oversee release ready vehicles to clients and ensure that service release notes and gate pass are signed and well documented.
    Work in liaison with the existing marketing mechanism which includes the team of marketers and directors to reinforce marketing function.
    Analyze the markets potential and determine opportunities for improving current products or developing new products.
    Uphold and maintain confidentiality in handling customer information including sensitive financial information in accordance with the company’s policy.
    Ensure and oversee good coordination of the purchasing team in order to enhance timely delivery of items
    Ensure that prices of items is obtained and availability confirmed before sending quotations to clients.
    Verify quality/ quantities of parts delivered to ensure that they comply to the specifications of the purchase order.
    In liaison with the purchasing officer, advice the accountant in good time on cash purchases Monitor the work in progress, analyze and control any defects that may hinder timely delivery.
    Coordinate the activities of the service personnel in order to ensure smooth running of the workshop.
    Prepare weekly and monthly reports indicating: Work In Progress trends i.e. Inflows, Conversions, Repeat jobs due to poor delivery and repeat businesses Sales, Customer Satisfaction Index,New and potential clients.
    Any other duties as may be prescribed from time to time by your supervisor.

    Qualifications

    University degree in any field.
    Experience in a Motor industry

    Competencies

    Ability to work as a team, support colleagues and promote excellent team spirit
    A positive individual with a ‘can do’, results driven approach and attitude
    Honest, acts with integrity and takes responsibility
    Demonstrates trust, openness and respect in dealing with people

  • Credit Controller – French

    Credit Controller – French

    Job description
    We are looking for a Credit Controller based in our Nairobi office to support our French speaking African Market.
    A Booking.com Credit Controller is responsible for the oversight of a portfolio of accounts. The Credit Controller supports Booking.com BV by being a main point of contact for its customers for all invoice related issues. The Credit Controller is expected to build strong relationships with Booking.com’s customers and business partners in an effort to ensure all invoices are paid to the terms of Booking.com BV’s hotel contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to develop and grow within the role and to take on additional challenges and responsibilities as they occur.
    B.responsible

    Support Booking.com BV with collecting Open Invoices
    Implement scalable solutions
    Cross functional Communication and collaboration
    Support of Booking.com BV with increasing growth of company
    Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices
    Thanks to these works, the Credit Controller will acquire an in-depth knowledge of Booking.com’s business and internal organization and will prepare him/her -self to a broader role.
    Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives.
    Drive progress through simple and targeted action plans. Implement short term loops of progress (tackle the issues one by one at a high pace)
    Create Best Practice and share with Peers
    Be a business partner with Hotels team
    Create an out of the box mind set to support Booking.com BV with improving customer payment behavior
    Assist Booking.com BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
    Ensure adherence to Company policies and applicable governmental regulations.
    Liaise with peers across the business to create successful roll outs

    B.skilled

    Planning skills
    Managing and Developing Yourself
    Technical knowledge of Collections software
    Strategic/Longer Term Contribution
    Ability to Travel if required as part of the role
    Ability to proactively drive the assigned projects and reach the preset objectives.
    Excellent communication and transversal management skills.
    Ability to recognize financial implications of business decisions and strategy.
    Understanding of business practices and systems.
    Facilitate and practice security and confidentiality of information.
    Good knowledge PC software applications.
    Quality improvement skills.
    Excellent teamwork and interpersonal skills.
    Excellent English anf French verbal and written communication skills.
    Relevant knowledge about Kenya will be an added advantage.
    Interactions: regularly interacts with senior management or executive levels on matters concerning credit control.
    Ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.

    The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Credit Controller – French. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.
    Department: Finance

  • Customer Centre Agents

    Customer Centre Agents

    Job Description
    Salary: 34,000 plus overtime.
    Job Responsibilities

    Determines requirements by working with customers.
    Answers inquiries by clarifying desired information; researching, locating, and providing information.
    Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
    Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

  • Airport Services Supervisor

    Airport Services Supervisor

    About Your Job:
    In this role, you will be responsible for supervising and controlling flight-handling activities such as Flight Editing, Ramp supervision, supervision of mishandled baggage issues,Check-in, Transfers, and Boarding, in order to ensure a high service standard is maintained.  You will achieve optimum customer satisfaction and on-time departure of flights.  You will also deputize for the Airport Services Duty Officer and/or Airport Representative.
    Specific accountabilities include:

    Acting as a station coordinator in liaising with GHA and QR department.  Working closely with GHA and all airport departments to ensure on time performance targets are met.
    Ensuring progress towards on-time flight closure and passenger boarding and supervise airport team in achieving on-time performance
    Facilitating the Ramp Handling activities in liaison with GHA, Caterers, Fuels, Maintenance, Cargo, and Crew to expedite departure whilst working with all departments
    Utilising maximum resources by planning efficient duty allocation for Customer Service Agents- ensures efficient use of manpower during duty period
    Reviewing aircraft allocations according to the movement signals/late arrivals/loads etc. and ensuring all departments are aware of operational messages and requirements

    About You:

    You will have a relevant diploma or vocational qualification combined with a minimum of four years job-related experience.  You will need a minimum of three years of experience in an Airline or GHA as ground staff involved in passenger handling and ground operations. 
    You will need a solid understanding of Conditions of Carriage, International Civil Aviation Safety and Security procedures in accordance with ICAO and IATA and local authorities. An overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance and dangerous goods regulations. 
    You will need to be fluent (written and spoken) in English to perform this role.

  • Medical Rep, Chiba First Branch

    Medical Rep, Chiba First Branch

    Job Responsibilities 

    Provide pharmaceuticals and relevant information to medical professionals such as physicians and pharmacists in a timely manner, and collect information (safety information).
    Achieve goals (sales targets, number of new patients) by efficiently visiting assigned facilities and holding interviews and briefing sessions with prescribing physicians and chief pharmacists.
    Collect market data and then summarize and report the data that is valuable to the territory and to the company as a whole.
    Pursuant to the distribution policy, promote a healthy rapport between specialty pharmacies and field MSs, and direct collaborative efforts.
    Foster and maintain a healthy rapport with target physicians.
    Comply with rules and regulations, including fair competition rules, ethical norms, and safety standards.
    Provide information to the sales office’s PMS promotion manager as necessary to enable the smooth execution of PMS duties in your territory

    Candidate Requirements

    Minimum of three years’ experience as MR, responsible for sales at university hospitals or other major hospitals
    Certified MR
    University degree or equivalent
    Driver’s license (for normal-sized vehicle)

    If you are interested in making an impact by working in a culture of innovation, trust and teamwork, we welcome your application.

  • Marketing Executive

    Marketing Executive

    Duties

    Generation of accident/service repair jobs to monthly invoicing
    Marketing accident repair marketing
    Attend to customer complaints.
    Handle PR matters with clients, insurers, brokers and other parties in the workshop
    To constantly keep in touch with the insurers, insurance brokers, client and other related parties on the progress of the repair processes.
    To make follow ups with insurers for prompt payments.

    Job Qualifications

    Strong background in accident Insurance industry
    Bachelor’s degree/Diploma in Marketing
    Three years working experience.

  • Field Focus Monitoring Internship

    Field Focus Monitoring Internship

    Responsibilities

    Field Focus data cleaned.
    Updating of the already existing records.
    Calling farmers to gather the yield data.
    Populating the satellite with additional 20 new just planted maize fields.
    Populating the satellite with 15 already harvested fields maize fields with yields and behavior data.
    Monitor real time satellite alerts and recommendations.
    Field Focus retrospectively populated with another 15 already harvested fields (this season) with yield and behavior data so we can calculate the yield and see where we are.
    Provide a bi-weekly summary/work plan of activities.
    Facilitate the compilation of the end season reports season report (progress so far, learning, insights on and next steps)
    Facilitate the compilation of the report per segment (Large, mid, small, Seed Processor)
    Any other role as may be assigned.

    Qualifications 

    University degree in Agriculture
    Experience in Geo Mapping or GIS
    Agriculture background (Not very technical I guess)
    A savvy person who is well versed with computer applications
    Good communicator-expected to be calling a bunch of farmers to gather feedback
    Strong reporting skills as well as strong on soft skills
    In addition he should not be shy to learn as well as offer his/input

  • Sales Capability Manager

    Sales Capability Manager

    Job description
    Reports To: Commercial Operations Manager
    Context/Scope
    KBL is the No.1 FMCG Company in East Africa. KBL is responsible for both supply and demand for beer & spirits and soft drinks.
    The role holder works jointly with Divisional Sales Managers, Area Business Development Managers and Field sales teams to develop and deliver training objectives. This position is based in the divisions, 70% of the time is spent in the field and 30% of the time is spent in the office planning capability interventions.
    Leadership Responsibilities
    Provide vision for the sales team (EABL & Trade Partners) on capability build and embed Diageo functional & leadership capabilities. The role works within a team and supports team members.
    Purpose Of Role

    To own and drive the Commercial Capability Agenda thus providing leadership in building capability mainly within the sales team.
    Work cross-functionally & regionally to transform behaviour using tools and processes that deliver increased competitiveness within the team.
    Work with Sales Teams Leaders to cascade new initiatives on capability

    Accountabilities

    To champion in the division Diageo Way of Selling (DWS) to create the best sales team.
    Organise/facilitate other trainings outside DWS as required.
    Embed & sustain DWS Standards of Excellence through rigorous coaching on structured call; persuasive selling; and brand knowledge while on trade accompaniments
    Transforming the coaching capabilities in our line managers (ABDMs) by building a coaching culture through high quality accompaniments and implementing high performance coaching
    Rollout iDEVELOP and embed and sustain development plans for Field sales teams
    Publish a quarterly training Calendar at least one month before the start of each quarter
    Create clarity and understanding of all cycle plans through dramatization of activities in cycle briefings & Area meetings (POPPS)

    Qualifications And Experience Required

    In market sales experience with demonstrable track record of success
    Strong diagnosis and problem solving skills
    Strong communication and influencing, able to explain process issues in a simple way, preferably with experience working across sales teams
    Knowledge of field sales ways of working is preferable or understanding and experience of sales business processes
    Attention to detail is key, ruthlessly focusing on execution
    Willing to set the bar high and is committed to delivering excellence
    Have a huge passion for growing and developing
    Quick learner who exhibits resiliency and tenacity in the face of challenge

    Relations

    Divisional Sales managers and Area Business Development Managers
    Sits in divisional leadership teams meetings
    Customer Facing teams sales teams – TMRs/TDRs
    Internal functional teams – customer marketing, HR
    Third Party training agencies
    Distributor field sales teams

  • Sales Representative

    Sales Representative

    Job Description
    The position is responsible for achieving key sales objectives through the managing of multiple distributors and outlets as well as aggressively growing new accounts for growth and development of beverage products.
    Job Responsibilities

    Establish and develop new business and sell in new brands and packages including activities to support sales as promotions
    Achieve sales targets & objectives and make sales performance review according to the Business Plan
    Ensure brand knowledge; demonstrate and present brands to customers and consumers
    Manage the sales process from initial contact through to closure and collect due payments
    Check quantities of goods on display and in stock, during customer visit- on store merchandising
    Maintain accurate market intelligence data, customer detail database, sales visits and logs
    Forecast, list and communicate new opportunities updates, business trend updates and potential listings to the Territory Sales Manager.
    Ensure daily, monthly and quarterly reports are done and presented to the territory sales manager
    Attend without fail scheduled office meetings, training and periodic activations
    Provide accurate and justifiable sales forecast report at the start of every month to the Territory Manager
    Document all sales activities for each client and provide a periodic detailed report to the Territory Manager on
    Frequency and nature of contact, summary of discussions and evaluation of the relationship status
    Submit daily and weekly sales report to the Territory Sales Manager without fail

    Requirements

    Diploma in Sales & Marketing, or Equivalent. Experienced marketers will be given preference.
    At least 1 – 2 years’ experience
    Experience in working in FMCG is a MUST
    Experience in an alcoholic and non-alcoholic industry will be an added advantage
    Strong business development and marketing skills
    Have strong communication skills and negotiating skills
    Ability to work under minimum supervision
    Someone who can demonstrate high levels of integrity, honesty
    Ability to set realistic targets and meet them
    Ability to enhance teamwork