Jobs Kenya

Company Founded: Founded in 1997

  • Head of Sales

    Head of Sales

    Purpose of Role
    To provide leadership and guarantee our Sales, Distribution and Trade Marketing Strategies To provide leadership to the Nairobi sales team by managing, mentoring, developing and coaching them and ensure route to market, trade execution keeping the team focused on the expected delivery.
    Provide leadership and drive synergy across the mainstream business by working closely with the other sales functions, our supply chain and logistics partners, finance, legal and CR departments.
    To direct, control, motivate, lead and train the Nairobi sales team to deliver to our commercial standards, and effective management of both Distributor and Retail sales operations.
    Accountabilities
    Adapt, refine and execute the route to market strategy: – Distribution structure/ model, resources and budget requirements, trading terms, credit risk and customer pricing guidelines &  Approach to implement trade and brand programmes within POS & – Propose changes based on market review & Oversee development and execution of the trade coverage plan for the division.
    Contribute to the overall sales and business strategy development and execution and division ensure seamless implementation of strategy, brand programmes and activities at the POS as per consumer motivation and customer segmentation demands.
    Manage trade programme development & implementation for customer segments  and market’s SOP process and embed outcomes in the national SOP process.  Ensure trading terms and conditions are adhered to by all EABL customers 
    Ensure effectiveness & efficiency of secondary supply chain (DOWNSTREAM) Ensure that objectives in terms of availability, visibility, volume, margin, quality are achieved. Ensure Trade area works in accordance to EABL’s Marketing Standards and all Corporate Guidelines.
    Ensure that Trade area is well trained and motivated  Develop and manage business relationships with strategic trade partners, retail customers, distributors, wholesalers and stockists. ; Represent the company on trade marketing to trade associations in order to maintain & build company goodwill and loyalty; 10 years’ Sales leadership experience with a proven track record of success and delivery, ideally across different markets and trade channels.
     
    Functional Knowledge & Skills
     
    Trade and/or brand strategy development
    Trade marketing development
    Customer engagement
    Logistics/ supply chain management
    Account management
     
    iii)  Key Success Factors  
    Discipline & Overall numeric and weighted distribution performance
    Product availability/ distribution targets Customer satisfaction targets
    Distribution financials (e.g. total cost, cost per unit, margins)    Service level ; Retail Quality Index (RQI) objectives (look and physical quality of product on shelf). ;
    Achievement of target divisional account contracts; Quality and competence of our RTC execution partners; Overall national sales volume ; Overall national market share ;
    Portfolio financials (e.g. P&L, margin)

    Apply via :

    sjobs.brassring.com

  • Communications Consultant

    Communications Consultant

    Scope of Work: The International Budget Partnership Kenya (IBPK) is looking to contract a Communications Consultant to provide communications support for key activities and undertakings for the remainder of 2017. The Consultant will work closely with the IBPK Country Manager, the Senior Technical Advisor, other IBPK members of staff, and relevant staff from the global IBP organization, to complete work in the five task areas detailed below. The Consultant will be expected to be available through the end of December 2017, and deliver on the tasks below. It is projected that no more than 77 days is required to produce the high quality communications work products detailed in the tasks below. The payment schedule will be based on the tasks’ deliverables to be incorporated into the consulting agreement.
    Task One: Develop and implement a strategic communications plan for disseminating key messages from research work produced by IBPK. This includes research products completed recently (Analysis of Budget Implementation Reports, Cash Flow Analysis) and ongoing or upcoming research products (Public Deliberation work, Analysis of Public Debt, to name a few). The communications plan will detail the main audience groups, the key messages from the research that need to go out to these audience groups, the timings for getting these messages out, and the main channels for communicating with these audiences. The Consultant will implement the communications plan once this is approved by IBPK.
    Task Two: Draft and implement a strategic communications plan for Equity Week 2017. IBPK will be implementing Equity Week 2017 in the second half of 2017. The Consultant will prepare a strategic communications plan for Equity Week 2017, in close coordination with the IBPK Team, and other CSOs and groups that that are co-organizing Equity Week 2017. The Consultant will also implement this plan.
    Task Three: Draft and implement a strategic communications plan for the proper implementation of County Budget and Economic Forums (CBEFs) in 2017 and beyond. IBPK has been intensively involved in supporting the establishment of fully functioning CBEFs as platforms for public participation in county budget processes. After the August national elections, county governments are expected to begin constituting, orienting and convening new CBEFs. The communications strategy will identify the key actors involved in the establishing CBEFs at the county level, draft the main messages about their roles, identify how these messages go out to the different actors, and timings and frequency of the communications.
    Task Four: Produce content for and monitor IBPK Facebook page and twitter accounts in coordination with other team members.
    Task Five: Work to publicize further materials developed by Pesacheck.
    The Communications Consultant will
    have a Bachelor’s Degree in a relevant discipline;
    have at least 3-5 years of experience in organizational/corporate communications; at least 2 years managing or working with digital communications platforms (including websites, social media and mass email distribution software); and at least 2 years working with civil society, non-profit or public interest groups;
    have demonstrated ability to communicate effectively in English (both written and spoken); able to edit, proof, and coordinate design of high-quality publications and other communications content; and will have exceptional attention to detail in communications (grammar, spelling); high proficiency with Microsoft Office software applications;
    be able to synthesize complex and technical findings into simple messages; and have the ability to adjust how these messages are conveyed to different audience groups;
    have strong interpersonal skills and will be able to thrive in and contribute to a culture of collaboration and team work; be highly organized and able to prioritize tasks to meet multiple deadlines; and
    presently reside in Nairobi and possesses all legal permissions to live and work in the county.

    If you are interested in this consulting opportunity, please submit the following: (a) a proposal that explains why you are interested, the relevant experience you have for this consultancy, and your current consulting rates; (b) a resume, indicating references for your work; (c) samples of communications work that you have completed in the last 12 months (may be a communications plan, written materials you developed to implement a communications plan, feature article).Requested materials should be sent to applications@internationalbudget.org Please indicate “IBPK Communications Consultant” in the subject line of your email. Deadline for submissions: 16 July 2017.

    Apply via :

    applications@internationalbudget.org

    www.linkedin.com

  • Research, Monitoring and Evaluation Manager

    Research, Monitoring and Evaluation Manager

    Responsibilities for the Research, Monitoring and Evaluation Manager Job
    Ensure systems and mechanisms for high-quality data collection are embedded across all channels
    Develop workable dashboards from MSK’s Client Information Centre (CLIC) and DHIS2 (ORION) that will enable regular collection, storage and interpretation of data needed by MSK staff
    Support introduction, testing and training of programme staff on the use, maintenance and development of these tools
    High-quality review of all data to ensure consistency and accuracy
    Develop and encourage innovation in feedback mechanisms from MSK clients to improve service delivery.
    Attend regional meetings to encourage correct reporting and use of data collection tools across all channels
    Present analysis of all service delivery channels to CMT each month, with recommendations and suggestions for improved performance
    Undertake regular review of programmatic activities, feeding back learnings to relevant MSK departments to ensure cost-effectiveness and value-for-money
    Ensure MSK adheres to MSK’s data quality minimum standards
    Support monitoring and evaluation activities for donor-funded projects
    Give technical input on M&E during the development of project proposals. Ensure alignment of new project M&E frameworks to MSI’s standard log frame.
    Develop and update monthly performance monitoring plans for all projects
    Assess the quality of care provided by MSK and routinely facilitate client feedback mechanisms and support the clinical teams in quality assessment including the development, implementation, monitoring and evaluation of agreed action points/ plans.
    Support the development of data bases for all MSK projects to support the integration of reporting systems into the MOH reporting framework.
    Strengthen programme learning and use of evidence through presentations, dissemination of learnings and case studies
    Conduct routine supervisory visits across the service delivery channels and ensure all findings from Data Quality Audits (DQAs) are shared with Line Manager and Programmes Director monthly, flagging any key
    areas of concern
    Submit data as required for donor reports in a timely and accurate manner
     Manage the implementation, dissemination and utilisation of high quality research
    Design quantitative and qualitative research studies in line with the country programme information needs and MSI standards.
    Prepare data collection tools, recruit and train field data collectors, and monitor implementation of field research activities.
    Prepare and submit applications for ethical review of proposed projects to local IRBs, and facilitate the submission of research protocols to the MSI Ethics Review Committee (ERC).
    Ensure data collected are entered using appropriate software packages, cleaned to the highest standard, and analysed.
    Prepare bidding documents for research activities and closely manage delivery of research by consultants.
    Write-up evidence-based reports in collaboration with other departments. Ensure reports are concise, easy-to-understand, and action-oriented.
    Disseminate research results to managers and implementers using appropriate channels and fora, in order to formulate decisions and ensure evidence-based action.
    Keep relevant staff members abreast of new research by other organisations with relevance for the country program work.
    Prepare research findings for presentation at national and international conferences and for submission to peer reviewed journals and other publications.
    Represent the team internally and externally at stakeholder forums
    Manage the Research, Monitoring & Evaluation (RME) team and work plan
    Ensure that the RME team are able to deliver high quality research projects in accordance with well designed, realistically budgeted protocols.
    Provide the RME perspective during the development and review of the strategic plan, annual business plans, and success model validation plan.
    Develop well budgeted and realistic M&E components for concept notes and proposals.
    Line manage and develop the capacity of the RME officers and research assistants in the RME team, applying the country program performance management system and developing and implementing professional development plans for all team members.
    Build country programme capacity for research, monitoring, and evaluation though various means, including in-person training sessions, constant evidence dissemination, and 1-to-1 support.
    Work closely with the Regional Research Advisor and the Global Evidence to Action Team, to ensure alignment of activities to global MSI standards and stay up-to-date on the latest standards, information and available tools.
    Perform other tasks as required by your line manager.
    Qualifications for the Research, Monitoring and Evaluation Manager Job
    Degree in Public Health, Information Science, Biostatistics or related discipline.
    Post-graduate qualification in Public Health, statistics, demography, epidemiology or related discipline with modules in both quantitative and qualitative research methodsSignificant experience in the research, monitoring and evaluation field, preferably in the NGO sector.
    Management experience, including undertaking of routine performance management of team members.
    Skills
    Proven experience in leading monitoring and evaluation systems for health programmes in the NGO sector
    Extensive experience working with government structures at the national and county levels.
    Ability to independently design and conduct qualitative and quantitate research, analyse and disseminate results.
    Good communication skills in English for report writing and presentations.
    Project evaluation skills are desirable.
    Quantitative and qualitative research skills (including SPSS and/or STATA knowledge)
    Advanced skills in Excel or other data management software
    Excellent attention to detail
    Good project management skills
    Proven ability to interpret and analyse numerical data
    Proven ability to communicate research findings clearly and concisely to non-researchers
    Proven ability to manage projects and deadlines
    Evidence of managing large studies in health
    Previous experience supporting R, M&E activities in reproductive health and adequate understanding of RH indicators
    Ability to work in a multi-cultural environment and in a highly dynamic environment
    Successfully published research work as a principal or co-investigator desirable
    Attitude / Motivation:
    Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSK encourages in all employees and they are defined below:

    Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and any other 1 but not a relative) should be submitted to sheerlogictalentsourcing6@gmail.com on or before 27th June 2017.Only shortlisted candidates will be contactedNB: Please clearly indicate in the subject line as “Research, Monitoring and Evaluation Manager”

    Apply via :

    sheerlogictalentsourcing6@gmail.com

  • Administration Assistant/Receptionist Administrative & Logistics Assistant Human Resources Manager Sales Manager Internal Auditor Chief Accountant

    Administration Assistant/Receptionist Administrative & Logistics Assistant Human Resources Manager Sales Manager Internal Auditor Chief Accountant

    Responsibilities for the Administration/Receptionist Job
    Support Office Management
    Reception and Office Management – answer telephone, greet visitors and suppliers, see to courier deliveries, and keep reception area neat and tidy. Ensure office is kept neat and tidy, including maintain and water plants and tidy kitchen, liaise with the stores keeper to keep storage areas neat and organised.
    Supervision of Office Assistants – Supervise the Office Assistants by formulating a check list and duty roaster which the Office Assistants sign after attending to the areas indicated in the checklist. The areas are toilets, kitchen, office floors, office desks, walls, curtains, windows, signposts e.t.c.
    Head Office Utilities – In liaison with the Care Assistants monitor utilities and prepare request for the utilities in case they have gotten to the re order level. Ensure proper record keeping/filing is maintained.
    Office Maintenance – liaise with the Admin Officer and P & D Officer to identify areas for repairs and maintenance and follow through on all maintenance requests to ensure completion.
    Security – Ensure that the night and day security follows MSK rules and regulations. This are ensuring that all staff and visitors sign in and out in the register provided, ensure that all MSK’s and visitors drivers sign in and out at all times. Additionally ensure that the movements of visitors in and out of the Support Office are correctly maintained and controlled. Guards should first call the Reception before any visitor is allowed to come.Contacts – maintain and update the list of Marie Stopes staff Kenya contacts, ensuring the list is always up to date.
    Administrative support to Accommodation Officer & P & D department – Incl. filing, photocopying, research, errands and general administrative support as required
    Office Supplies Procurement
    Office supplies – Monitor usage rates and ensure continuity of sufficient supply for Support Office supplies, including stationary, kitchen supplies such as tea, coffee, milk and filtered water and other office supplies and report to P & D Administrator
    Servicing and replacement of equipment and furniture – In liaison with the P & D Admin Officer assist arranging for the servicing maintenance of office equipment and furniture as required.
    Head Office Logistics and Travel Coordination
    Mail management- Receive the mails, enter their particulars in the register book and with the help of the Care Assistants distribute them to the respective recipients.
    Qualifications for the Administration/Receptionist Job
    Additional duties as necessary and directed
    Diploma in Business Management or related field
    Bachelor of business Management or related field will be an added advantage
    Tertiary certificate in business studies, office management or training in front office
    Experience
    Minimum 2 years’ experience in office administration in the Business or NGO sector is essential
    Skills
    A high standard of written/spoken English
    Advanced computer skills, experience in MS Word, Excel and Outlook essential
    Demonstrated high attention to detail and ability to follow through tasks to completion
    go to method of application »

    Applications quoting the position title with detailed CV, with contact details of 3 referees including their email addresses (1 of which should be your immediate supervisor, 1 former supervisor and 1 any other but not a relative) should be submitted to: sheerlogictalentsourcing6@gmail.com on or before 27th June, 2017.Only shortlisted candidates will be contacted N/B: please clearly indicate in the subject line as “Administration Assistant/Receptionist”

    Apply via :

    sheerlogictalentsourcing6@gmail.com

  • Head of Materials Planning – Africa

    Head of Materials Planning – Africa

    Job Purpose

    The Head of Materials Planning, Africa is responsible for leading and optimizing the materials management function across all African supply facilities. This role ensures the efficient supply, deployment, and management of components and raw materials to support production needs while minimizing costs and maximizing operational efficiency.

    Key Responsibilities

    Strategic Leadership: Develop and implement strategies for effective materials management, ensuring alignment with overall business objectives.
    Supply Chain Optimization: Oversee the end-to-end supply chain process for materials, including procurement, inventory management, and reverse logistics.
    Cost Management: Minimize obsolescence costs and optimize inventory levels to reduce overall costs while maintaining high service levels.
    Stakeholder Collaboration: Foster strong relationships with key stakeholders including Supply Chain Directors, Production Managers, Suppliers, and third-party partners to ensure seamless operations.
    Performance Analysis: Conduct root cause analysis and trend analysis on critical case volume and inventory valuation data to drive continuous improvement.
    Team Leadership: Lead a team of material planners across various locations, providing guidance, training, and development opportunities to enhance team performance.
    Process Improvement: Implement best practices in materials planning and management to improve efficiency and effectiveness across the supply chain.
    Compliance & Reporting: Ensure compliance with all relevant regulations and standards. Prepare regular reports on materials management performance for senior leadership.

    Key Skills & Competencies

    Strong strategic thinking and problem-solving skills
    Excellent leadership and team management abilities
    Proficiency in supply chain management software (e.g., SAP)
    Strong analytical skills with the ability to interpret complex data sets
    Excellent communication and collaboration skills
    Ability to work under pressure and meet tight deadlines

    Qualifications & Experience

    Bachelor’s degree or equivalent experience in Supply Chain Management, Business Administration, or related field
    Extensive experience in materials management or supply chain leadership roles
    Proven track record of successful materials optimization projects
    Certification in APICS (CPIM) or equivalent is a plus
    Proven track record of Digital transformation in materials management

    Apply via :

    diageo.wd3.myworkdayjobs.com

  • Commercial Performance Analyst Marketing Manager – Guinness

    Commercial Performance Analyst Marketing Manager – Guinness

    Purpose of Role

    The Commercial Performance Analyst will be responsible for collecting, compiling, and analyzing sales & related data and providing valuable feedback and actionable insights to guide the various commercial planning process.

    Role Responsibilities

    Data management and Analysis

    Build and update the SFA performance dashboards and input for changes required on automated dashboards – CPD, Power BI.
    Reviews the data changes processes to ensure compliance with business process and highlight any deviation for actions by the Commercial Performance Manager – SFE
    Defines the structure of any additional data sets required to complete analysis of a given business problem, collects and cleanses the data for analysis.
    Support with data quality assurance and data cleansing of existing data sets for analysis. On a continuous basis support customer marketing team on performance for innovation brands performance, listing and development of channel performance dashboards.

    Performance Reporting & Management

    Engages with the divisional Commercial Performance Managers to identify issues affecting execution metrics for SFE, Innovation products and updates for actioning by the Commercial Performance Manager – SFE.
    On an ongoing and ad hoc bases report on and verifies daily, Weekly, and monthly Key Performance Indicators (KPI) are updated based on the business needs, makes recommendations, and keeps sales teams (Distribution and sales force) accountable.
    Identifying and understanding performance trends, assessing performance against targets and highlights opportunities
    Process and analyze large datasets, producing clear findings and recommendations.
    Book the calendar of the various stakeholders to implement the customer marketing routines.

    Dashboard Automation and Change Management

    Gathering and refining of requirements to build dashboards that address customer marketing team business needs, working with reporting tools including Power BI, Qlik sense.
    Develops tests and trains the team to navigate and generate insights from the dashboard developed.
    Develops a business case on any additional enhancements that are not within the current system capabilities.
    User Acceptance Testing (UAT) on enhancement build in the existing systems (DMS, Trax, CPM, SDP).
    Develops monthly green book for commercial team that focuses on insights to direct business outcomes (NSV, volume and ROI).

    Qualifications and Experience Required

    A business-related degree or equivalent.
    Advanced MS Excel and MS SQL skills
    2 years’ experience in analytics or sales role
    Strong attention to detail.
    Ability to follow defined business processes.
    Ability to handle and monitor data quality.
    Excellent social skills including the ability to influence.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Marketing Intern

    Marketing Intern

    Position Overview: 

    We are seeking a dynamic and motivated Marketing Executive Intern to join our team. The intern will play a key role in content creation for social media platforms and assisting in the planning and execution of events, including our upcoming seminars.

    Key Responsibilities:

    Content Creation:

    Develop engaging and creative content for CVPAI’s social media channels, including but not limited to Youtube, Twitter and LinkedIn,
    Write compelling copy, design visually appealing graphics, and produce multimedia content (such as videos and infographics) to promote CVPAI’s products, services, and events.
    Collaborate with the marketing team to ensure content aligns with brand guidelines, marketing objectives, and target audience preferences.

    Social Media Management:

    Monitor and analyze social media performance metrics, including engagement, reach, and conversions.
    Stay updated on industry trends and best practices in social media marketing to optimize content strategy and drive results.
    Engage with followers, respond to comments and messages, and foster a sense of community on CVPAI’s social media platforms.

    Event Planning and Coordination:

    Assist in the planning, coordination, and execution of CVPAI’s events, with a focus on the upcoming seminars.
    Collaborate with internal teams and external vendors to ensure seamless logistics, including venue selection, catering, audio-visual setup, and guest registration.
    Support promotional efforts for events, including creating event collateral, drafting email invitations, and managing RSVPs.

    Research and Analysis:

    Conduct market research and competitor analysis to identify opportunities for social media content and event promotion.
    Gather feedback and insights from social media analytics, event evaluations, and participant surveys to inform future marketing strategies and event planning efforts.

    Qualifications:

    Currently enrolled in a Bachelor’s degree program in Marketing, Communications, Business Administration, or related field.
    Strong written and verbal communication skills, with a keen eye for detail and creativity.
    Proficiency in graphic design tools (e.g. photoshop or Canva) and social media management platforms (e.g., Hootsuite, Buffer).
    Excellent organizational and multitasking abilities, with a proactive and results-oriented mindset.
    Ability to work effectively both independently and collaboratively in a fast-paced environment.
    Prior experience in content creation, social media marketing, or event planning is a plus.

    Apply via :

    turnkeyafrica.bamboohr.com

  • Decision Support Manager – Kisumu

    Decision Support Manager – Kisumu

    About the Role:

    As a Finance Business Partner in Supply Chain. This role will proactively partner with the Supply Chain Division responsible for all commercial finance topics (budget, forecasts, analysis and cost optimization).

    Attending all key Supply Chain senior management team meetings and ensure a strong collaborative working relationship to allow delivery of key financial targets.

    Financial

    The KBL Supply Chain Cost base is GBP 166m covering both Beer and Spirit businesses.

    Size and Complexity

    KBL has a broad beverage portfolio, consisting of international and local brands including soft drinks.
    KBL is one of the main plain players in the country necessitating the need for continually seeking growth opportunities in light of an increasingly competitive environment.
    The KBL manufacturing footprint covers a significant and complex Operations. Thus, a clear understanding of the end-to-end process is key. Not clear on message on the last 2 paragraphs

    Leadership Responsibilities and Decision-Making Rights

    BE AUTHENTIC – Standing up for what you feel is right and important without exception. Building great relationships with business partners and stakeholders. Demonstrate and role-model high integrity, including being open and honest at all times. Value the differences in people and treat everyone with dignity and respect.
    FIND SOLUTIONS – Think about how finance and operational processes operate, and support the business in understanding performance. Develop and apply great understanding of business context and impact on supply chain.
    MANAGE PEOPLE FOR SUCCESS – Take ownership for individual and overall performance outcomes. Build, coach and inspire individual teams working. Proactively identify, drive and lead how to embed sustainable performance management culture within KBL driving cost efficiencies.
    CONSISTENTLY DELIVER GREAT PERFORMANCE – Demonstrate drive to make a positive difference to business performance across the supply chain. Identify clear priorities and focus on them at all times. Demonstrate brilliant execution in all aspects of work. Have a positive outlook, and channel energy into finding solutions. Committed to outstanding team performance.
    GROW YOURSELF – Develop and apply self-awareness. Leverage expertise within the wider supply chain finance community to grow your own capability and experience. Look for and respond to feedback.

    Role Responsibilities.

    Partner with Operational Heads of Departments to understand current and future spend requirements and ensure delivery of operational efficiencies and cost initiatives underpinning financial forecasts.
    Support all planning activities for Supply Chain, delivering Budget, Long range plans, re-forecasts and monthly rolling forecasts.
    Lead reviews of monthly performance and providing guidance and insight to drive decision making.
    Understand and challenge KPIs to be able to articulate key movements in spend and to drive cost efficiencies include process end to end understanding.
    Provide oversight over the SF analysts deliverables.
    Understand production processes by regular visits to the factory floor and communication with the operations teams.

    Qualifications and Experience Required

    Qualified accountant (CPA/ ACCA) with 5 years post qualification experience and suitable university degree in finance/accounting
    Supply finance background, with 3-5 year experience of manufacturing analysis, supply chain analysis, cost accounting etc.
    Experience in the fast-moving consumer goods (FMCG) or manufacturing industry
    Proven track record of building remote cross-functional business partnerships.
    Strong Excel skills
    Experience with SAP, including monthly reporting and planning.
    Good communications skills

    Apply via :

    diageo.wd3.myworkdayjobs.com

  • Head Cook

    Head Cook

    Job Description

    To work with the kitchen team to produce high standard food on a daily basis.
    To take responsibility for the daily paperwork, such as ordering etc.
    To ensure that the temperature records and monitoring is done on a daily basis.
    To ensure that cleaning schedule is adhered to.
    To assist with menu planning.
    To manage assist in food costing and staff resources to achieve targeted budgets.
    To report and where possible take action on customers’ complaints and compliments.
    To undertake project work & training, develop skills in food production, management & enhancing customer service.
    To take responsibility for the adherence & compliance of all health, safety and food hygiene legislation.
    To report and where possible attend to and take all necessary action in the event of accident, fire, loss, lost property, damage, or any irregularities and complete the necessary reports.
    To cover all Head cook’s duties in his/her absence.

    REQUIREMENTS

    Degree or Diploma from a recognized culinary/Hospitality institution.
    At least 3 years proven experience in the same or related role (preferably in a large kitchen)
    Exceptional proven ability in kitchen management.
    Ability to work well under pressure in a fast-paced environment.
    Outstanding communication and leadership skills.
    Up to date with culinary trends and optimized kitchen processes.
    Good understanding of F&B technology management software, POS etc.

    Send your updated CV to recruitment@sheerlogicltd.com on or  before  27/09/2024.

    Apply via :

    recruitment@sheerlogicltd.com

  • Parts Sales Executive

    Parts Sales Executive

    Parts Counter Sales Executive is responsible for effectively carrying out parts order processing, generating invoices and preparing parts quotations in line with the set guidelines to meet customer requirements and set P&A revenue targets. The job holder performs in-store customer service, overall organizational promotion, and stocking duties that contribute to the efficient, safe, and profitable operation of the parts department.

    Key Duties / Responsibilities / Tasks

    Parts and accessories sales order processing interface with walk-in retail customers, fleet customers and corporate customers through face-to-face meetings, on phone and emails, to understand and ensure their Parts and Accessories needs are being met.
    Responsible for identifying correct parts from electronic parts catalogues and then processing sales orders.
    Generate parts invoices and ensure that customers pay for them.
    Respond to customers’ requests on parts not available in stock, updating them on back-ordered parts tracker after customer agrees for parts to be back-ordered.
    Advise customers on supersessions or alternative parts when identical replacements are not available.
    Point out any sales special offers product that may complement the customer purchase.
    Drive improvement in Customer Satisfaction Index by accurate and consistent data collection through customers CSI forms that will be provided from time to time.
    Examine returned parts for defects, exchange and raise credit note requests as per the laid down process.
    Maintain cleanliness of the branch through 5S activities.
    Maintain updated customer account and database details, collect, capture and report lost sales daily through lost sale tracker.
    Become familiar and efficient with all phases of the computer system required for P&A operations.
    Raise Special Price Adjustment (SPA)form immediately in the system upon consultation with the supervisor in case of additional discount support offered to the customer.
    Responsible for capturing requests for parts airfreight orders upon alignment with the customer on payments terms and lead time.
    Training new staff on how to use electronic parts catalogue (EPC) and manual catalogues.
    Provide and present to supervisor daily, weekly, and monthly status report on customer logs both called, quoted, served and work in progress.
    Track closely all the quotations issued turning them to revenue to close on set individual monthly target.

    Customer Service

    Provides superior customer service to both internal and external customers.
    Assist in handling customer complaints reasonably, showing empathy and a positive attitude making sure the problem is corrected to customer satisfaction.
    Clearly communicate trade terms to customers through face-to-face meetings, on the phone and by email interactions and ensure compliance with said terms, as per the Client’s policy.
    Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.

    Occasional duties

    Any other duties which may be assigned by management from time to time.

    Job Competencies (Knowledge, Experience and Attributes / Skills)

    Academic Qualifications

    Diploma in Automotive Engineering
    Experience in parts sales will be an added advantage.
    Minimum of 2 years’ experience.

    Functional Skills

    Sales closing skills.
    Customer focus.
    Computer literacy.
    Negotiation skills.
    Ability to drive operational excellence.
    Interpersonal & communication skills.
    Attention to detail.
    Team Player.

    Interested candidates should submit their updated CVs to recruitment@sheerlogicltd.com and copy to contactcentre@sheerlogic.com not later than 27th September 2024 – clearly indication the subject title as PARTS SALES EXECUTIVE.

    Apply via :

    recruitment@sheerlogicltd.com

    sheerlogicltd.com