Company Founded: Founded in 1997

Front Desk Receptionist

PRINCIPAL DUTIES & RESPONSIBILITIES

Greeting guests on arrival to the hotel and making them instantly feel at ease
Processing check-ins and explaining key facilities within the hotel
Taking bookings by phone, email or walk ins and recording all details in our online system
Providing advice and information about local attractions, restaurants and transport options
Creating final bills at check-out and processing payments
Helping guests with special requests, for example wake-up services and taxi bookings
Taking messages and passing them on to guests promptly
Dealing with guest complaints or issues in a timely and professional manner
Liaising with housekeeping staff to ensure rooms are available for check-in

REQUIREMENTS:

Diploma / Degree or equivalent
Guest/customer relations experience, preferably in a hospitality environment
Strong working knowledge of relevant computer software including MS Office and booking and payment systems
Numeracy skills and Administrative skills
Professional appearance and attitude
Effective verbal and written communication skills
Ability to handle stress and stay calm under pressure
Flexible regarding work schedules
Ability to respond appropriately to diverse to diverse customers and guests (foreign languages added advantages)

If you are interested e-mail your resume to hr.tropical@sandies-resorts.com Cc: rmkenya@diamonds-resorts.com

Apply via :

hr.tropical@sandies-resorts.com

October 29, 2024
Senior Account Executive – Business Development (General Business – Non-Medical) Assistant Manager – Business Development (General Business – Non Medical) Risk Consultant

Duties and Responsibilities

Identify, target and builds new relationships with existing and potential clients for revenue growth.
Develop a credible pipeline of prospective clients and growth strategies that allows for the achievement of individual monthly and annual targets.
Clearly articulates value propositions to existing and prospective clients.
Responsible for creating targeted sales and marketing plans.
Take part in the development of various product distribution channels.
Maintain a calendar for marketing campaigns.
Foster existing relationships to protect existing books of business
Provide weekly and monthly production reports.

Qualifications, Knowledge and Skills Required:

Bachelor’s Degree in a Business-related field.
Diploma in Insurance (AIIK) or ACII
4 years of relevant experience with demonstrated success in a similar position preferably within the insurance industry.
Experience in sales with a proven track record of achievement.

Competencies and attributes in the following areas:

Integrity
Positive attitude, self-motivated, self-driven and able to work with minimal supervision. Good negotiation and networking skills. Passionate, confident, energetic, and proactive. Organizational and analytical skills. Interpersonal and communication skills. Flexibility and adaptability. Qualifications, Knowledge and Skills Required Integrity

Qualifications, Knowledge and Skills Required:

Bachelor’s Degree in a Business-related field.
Diploma in Insurance (AIIK) or ACII.
5 years of relevant experience with demonstrated success in a similar position preferably within the insurance industry.
Experience in sales with a proven track record of achievement.

go to method of application »

Apply via :

hr.minet.co.ke

October 29, 2024
Regional Communications Manager – East Africa

Job Summary
The East Africa Regional Communications manager will manage all media and marketing communications content from existing projects and pipeline projects for regional distribution and to the global communications team with the goal to elevate Wildlife Works awareness and reputation.
Responsibilities:

Develop and execute local digital, radio and media campaigns to raise awareness and brand reputation in Kenya and East Africa regions
Manage regional social media accounts
Write and pitch stories to local and national press
Manage all press inquiries, trips and stories requests
Support regional director and sourcing team on communications and advocacy materials needed to elevate Wildlife Works reputation to secure project partners
Work directly with global communications team to develop regional story themes and assignments for field teams from each project
Manage the individuals who will be collecting content from each project
o Train field team members who have been assigned to communications / content gathering for marketing and communications teams
Draft content from information gathered from project sites and send to global communications team for final editing and distribution
Travel to projects to do larger story sourcing – once per month or two months or as needed
Organize and manage all digital storage of footage for archiving and ease of sharing with proper identification and full credits.

Requirements

Bachelor’s degree in Communications or related field
At least 5 years experience developing and executing a communications strategy
Excellent english writing and verbal storytelling skills and training
Journalism background, training or similar
Experience in conservation is a plus
Proficient in English and Swahili
Good listener with strong people skills to interview people from different backgrounds in our project communities
Robust attention to detail, impeccable grammar and strong analytical skills.
Adept interpersonal skills, with the ability to collaborate in a multi-cultural team.
Willing and able to travel within east Africa as required.
Willing to work hours required to liaise with international team members in different time zones.
Legal authorization to work in Kenya

Apply via :

jobs.workable.com

October 29, 2024
Shopper Manager – Core Mainstream Spirits Group Treasury Analyst

About the role
Financial

The Programmes developed by the Shopper Manager contribute to delivering the KBL’s P&L and those of their designated category/brands.
Responsible for the in-outlet programme creation budget
Measured against KBL growth targets and the key battlegrounds related to their designated categories

Market/ Environment Complexity

The Shopper Manager have a broad reach across KBL, covering all channels and all brands within their designated category.
The individual will work within the parameters of the Marketing Business Plans as well as act on specific country, category, and customer insights to deliver initiatives that can work across multiple countries and multiple channels.
The individual must be seen as the specialist in the development of brilliant in store/bar Programmes and will have the freedom to deliver the best work with the outcome to deliver category growth and KBL brand growth ahead of the category.
The role will require the individual to be mobile – 30% travel across KBL divisions.

Role Responsibilities

The Shopper Manager is responsible for in-store/bar Programmes for their designated category/brand.
Responsibility for creating category and brand Shopper Marketing Programmes for scaled execution across multiple channels.
Responsibility for the in-store/bar Programmes from initial brief through to final toolkit development and customer proposition (as well as supporting execution and final M&E)
Responsible for ensuring that the Programmes are commercially viable and drive category growth (and brand growth ahead of the category)
Responsible for the in-outlet programme creation budget

Key Stakeholders

The Shopper Manager report to the Shopper Marketing Managers
This position is part of the team that provides the bridge between Brand/Consumer Marketing and Customer Marketing teams – key internal stakeholders include Marketing & Brand Managers, Innovation Managers and Innovation Commercialization Managers, and Channel Development Managers
In terms of external stakeholders, the role will be responsible for building strong relationships with our BTL/Shopper Marketing agencies and will work closely with some of KBL biggest customers (>£100K NSV) to provide differentiated solutions.

Experience / skills required:

Bachelor’s degree
A proven track record in either Marketing and/or Sales (Customer/Trade Marketing) – Strong creative judgement and good commercial understanding (of our customers and their shoppers)
An individual who understands how to get things done within KBL and has the ability to influence across a broad network of the organization – there is some ‘thinking’ involved’ but much of this will be about simply ‘decide’ and ‘act’
An ability to inspire agencies to deliver great work and ideally some experience of working with key customers.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 29, 2024
Reefer Structural Technician Operations Loading Clerk

Key Responsibilities
Operations:

Perform Maintenance and Repairs on the different manufactured Refrigerated containers which includes: Star cool, Daikin, Thermoking and Carrier Containers.
Conduct all-trip inspections, minor repairs of refrigerated containers and generator sets as per standard operating procedure in place.
Diagnosing problems and troubleshooting equipment.
The incumbent will also implement and conform to all Health and safety Rules and Regulations.
Ensure close coordination with the EMR team to avoid communication gaps and customer upsets that may result from poor coordination.
Send reports on spares movement and inventory as tasked by the Reefer Technical Supervisor.
Ensuring all tasks are accorded the urgency they need
Ensure that ONLY approved repairs in MERC Plus are completed.
Achieve Daily Targets.
Cost Driven.

Customer:

Perform Reefer repairs according to customer standards and requirements.
Ensure all third-party Units Estimated within 48 hrs of entering the Depot.
Ensure all Maersk Line Reefer units Estimated within 2 days of entering the Deport.

Health and Safety;

Observing and adhering to HSSE procedure in place including using appropriate working tools and personal protective equipment and conforms to Global Health and Safety standards.
The successful candidate must conform to company Health and safety rules and Regulations.

Qualifications / Skills / Experience

(IPE Factor: Knowledge) Minimum of a certification in refrigeration/electrical/Mechanical. Diploma Preferred.
2+years’ experience as a Reefer Technician
Extensive knowledge in repairing refrigerated containers/systems both mechanical and structural
Knowledge of container business and related functions
Ability to work independently and related functions
Excellent organizational skills
Good interpersonal and communication skills to deal with customers and service providers.
Ability to communicate and report effectively
Ability to work under pressure and meet deadlines
Good physical condition and stamina

go to method of application »

Only qualified candidates willing to work in Mombasa should send their application letters and CV’s including names of three referees, a daytime telephone contact and current and expected salary to sylvanus.baraza@sheerlogicltd.com Only shortlisted candidates will be contacted.

Apply via :

sylvanus.baraza@sheerlogicltd.com

October 29, 2024
Warehouse Coordinator

Purpose of the role
To support effective and efficient operations through tight inventory control. The position holder will be dealing with risks to inventory.
Key accountabilities

Independently manage all Warehouse processes assigned to Warehouse Coordinator using computer software SAP real-time
Maintain Warehouse according to EABL Warehouse procedures and other relevant Diageo policies
Daily review of cleanliness of Warehouse and proper arrangement of spares
Preparation, participation and follow up of regular stock counts
Subsequent monthly reconciliation of all sku’s and follow up of all variances identified during the stock count and reconciliation process
Regular review of Warehouse reports and follow up of issues.

Qualifications and Experience Required:

A degree in a business-related subject
2 years Inventory Management experience preferably in FMCG industry.
Graduate Diploma in Chartered Institute of Purchasing and Supply (an added advantage)
High computer literacy

Apply via :

diageo.wd3.myworkdayjobs.com

October 29, 2024
Associate General Manager, Healthcare Client Retention

Purpose for the Job
Manage and ensure high standards of broking, customer service and relationship management, client retention, operational efficiencies, & credit control at a senior level.
Duties and Responsiblities
MANAGERIAL ROLES AND RESPONSIBILITIES
Client Retention

Oversee the client retention team and ensure 100% renewal of existing clients by managing the overall client journey culminating to renewal.
Drive and provide leadership on client service excellence.
Develop mechanisms of client engagement and feedback.
Support the customer relationship team in the delivery of their objectives.
Identify and internalize each client’s unique needs and tailor make appropriate solutions for them.
Provide professional advice to clients ensuring they are aware of the risks they face, emerging risks, risk transfer models available and relevant industry developments.
Ensure accuracy and conformance of policy documents and contracts issued.
Demonstrate model behavior and lead teams to develop client specific strategies and associated tactics to drive client value.
Promote Innovation and value proposition in service delivery.

Operations

Supervise the Operations unit that includes Underwriting, Membership and Data analytics teams.
Resolve difficult queries and situations that touch on client experience in relations to operations.
Develop new solutions that meet the needs of the business and work closely with the development team to ensure closure of project items.
Manage and review Service Level Agreements with Insurers to ensure client value, objectives and turnaround times are met.
Provide leadership on automation of the operations functions by using digital tools wherever possible and applicable.

Credit Control

Oversee the credit control team and ensure timely debt collection, receipting and allocation.
Review credit control processes for efficiency in meeting company objectives.
Ensure collaboration between the Retention and Operations teams on the credit control function.

OPERATIONAL EXCELLENCE

Develop and implement strategies for the Customer service, Operations and Credit control units.
Foster development and execution of a common vision and provide a unified approach to serving the customer across the various functions.
Deepen and strengthen relationships with clients.
Develop a strong understanding of clients business and drive high-level strategic plans and objectives.
Meet clients on consistent basis and demonstrate CR leadership by providing technical advice; resolving problems; disseminating advisories, and new developments.
Determine customer service requirements by maintaining contact with clients; visiting their operational environments; conducting surveys; forming focus groups; benchmarking best practice; analyzing data.
Manage tracking and reporting of performance to ensure accountability and quality of deliverables.
Ensure that the customer relations team continually develops its market knowledge and best practice.
Effectively address client satisfaction and escalation issues until resolved.
Optimize costs for each client, providing them with value for money.
Identify cross-sell and up-sell opportunities across the current client base and bring new business opportunities to the business.
Act as a lead in providing an integrated approach across the business, ensuring that client needs are communicated effectively to all internal resources.
Provide strong & relevant coaching in the customer experience, operations, and credit control field.
Develop strong relationships with underwriters and conduct regular reviews of their performance.
Facilitate and execute internal audits for quality control purposes.
Ensure compliance with ISO and other company policies.

Key Result Areas
The accountability areas are as follows;

100% client retention.
Business growth.
Quality service, customer engagement and satisfaction.
Operational excellence.
Timely collections.
Compliance to policies and processes.

Knowledge And Skills Required

Deep knowledge of health care insurance business.
Good people management skills.
Analytical skills.
Strong negotiation skills.
Proficiency in use of digital tools.
Minimum 5 years related work experience, 3 of which should be in a senior position in Insurance industry.

Professional and Academic Qualifications

A bachelor’s degree in insurance, business discipline or equivalent.
Diploma in insurance.
Master’s degree is an added advantage.

Apply via :

hr.minet.co.ke

October 29, 2024
Technical Writing and Research Associate

Responsibilities:

Contribute, edit and compile written social and biodiversity content to Wildlife Works technical documents, including feasibility reports, Project Descriptions (PDs), Project Monitoring Reports (MRs), Project summaries, Standard Operating Procedures (SOPs), technical documentation, templates, meeting minutes, and other documents as required.
Amass and document social and biodiversity content from Wildlife Works’ project research and monitoring & evaluation staff according to assigned timelines and deadlines.
Describe research results with clarity and thoroughness, while ensuring consistency of style and content.
Adhere to documentation criteria consistent with accreditation bodies (such as Verra), as well as Wildlife Works’ applicable document templates.
Prepare supporting representations of technical data including charts, figures, and other data visualizations.
Communicate professionally and comfortably to your colleagues across multiple functions, time zones and cultures / work styles.
Maintain documentation efficiencies and organization in support of Wildlife Works project sourcing, development, accreditation and yearly verification.

Requirements
Required

Bachelor’s degree in English, Communications, Journalism or STEM discipline.
4+ years of excellent demonstrable writing experience in an academic institution or private sector.
Excellent command of the English language.
Willing and able to travel within Africa as required.
Robust attention to detail, impeccable grammar and strong analytical skills.
Ability to solicit, compile and explain work of colleagues.
Adept interpersonal skills, with the ability to collaborate in a multi-cultural team.
Exceptional organizational skills and the ability to manage and prioritize multiple tasks.
Experience with Microsoft Word, Office and Teams, advanced reference and editing functions, including the use of track changes, cross referencing, citations and automatic caption management.
Legal authorization to work in Kenya.
Willing to work hours required to liaise with international team members in different time zones.

Preferred

Proficiency in Kiswahili.
Research experience in science, technology, engineering, or math.
Experience in collaboration with international teams.

Apply via :

www.linkedin.com

October 29, 2024
Student Counsellor Assistant Student Counsellor Administrative Assistant – Examinations Hostel Attendant (2 Posts Male & Female) Senior Lecturers- Computer science Lecturer – Computer Science Senior Lecturer- Journalism Lecturer – International Relations Lecturer- Clinical Medicine and Surgery (Pediatrics, Reproductive Health) Lecturer – Orthopedics

KeMU/ADM/DoS/1/2/2023
Job Description
The Students Counsellor will be expected to:-

Provide guidance and counselling services to students and employees.
Promote personal, social and career development.
Provide appropriate interventions to assist employees/ students with psycho-social related problems.
Identify employees/ students with social, psychological or health related problems and assisting in getting solutions.
Prepare, develop, review and monitor comprehensive counseling plans.
Analyze and take appropriate action on feedback from student’s customer satisfaction surveys.
Maintain accurate records of counseling services.
Recommend to the University Management, those students who may need assistance.
Any other duties assigned by the immediate supervisor.

Minimum Requirements

Master’s Degree in Counselling and a Post-Graduate Diploma in Counselling from a recognized institution
Served at the grade of Counsellor or a comparable position in a University or public service office for at least six (6) years.
Undertaken strategic leadership development Course lasting not less than six (6) weeks.
Undertaken counsellor supervision course lasting not less than four (4) weeks.
Undertaken trainer of facilitation course in Psychological Counselling lasting not less than two (2) weeks.
Psychological Debriefing Course lasting not less than one week.
Proficient in Computer Applications.
Registered with the Kenya Counselling Association (KCA).
Shown merit and ability as reflected in work performance.
Ability to keep confidentiality of clients’ information.

go to method of application »

Interested candidates should send three (3) copies of their application, accompanied by detailed Curriculum Vitae (CV), copies of academic and professional certificates, National ID card or passport, and any other relevant testimonials.
An electronic copy in PDF format to the Vice Chancellor through email address applications@kemu.ac.ke.. Three hard copies marked as per the position should be sent to: The Vice Chancellor
Kenya Methodist University
P. O. Box 267 – 60200
MERU, KENYATo be received on or before 28th February 2023. Only shortlisted candidates will be contacted.
Successful candidates will be required to bring the following: Letters of recommendation (in sealed envelopes) from at least three persons familiar with the applicant’s professional experience and general character one of whom must be the pastor of their local church.
the positions above require individuals who are of high ethical standards, integrity, and professionalism.

Apply via :

applications@kemu.ac.ke

October 29, 2024
Senior Accountant (One position) Senior Policy Analyst, Infrastructure and Economic Services (One position) Senior Policy Analyst, Partnerships (One position) Senior Librarian (One position) Senior Planning and Strategy Officer (One position) Senior Policy Analyst, Capacity Building (One position) Senior Statistician (Two positions) Senior Policy Analyst, Productive Sector (Two positions) Records Management Officer (One position) Policy Analyst, Capacity Building (One position) Policy Analyst, Governance (One position) Policy Analyst Private Sector (One Position) Policy Analyst, Macroeconomics (One Position) Policy Analyst Productive (Three Positions) Policy Analyst, IESD (One Position) Office Administrator (One Position) Senior Assistant Administrative Officer (Four positions) Senior Accounts Assistant (One position) Senior Records Management Assistant (One position) Senior Corporate Communications Assistant (One position) Senior Policy Analyst NIPFN Project (One Position) KIPPRA Research Mentors (Two Positions)

Ref: HR/7/SA/2023/11
Key Responsibilities
Duties and responsibilities will entail: –

Developing the annual Institute’s operating budget by consulting with departmental management;
Ensuring adherence to projects and program planning budgets and other administrative actions;
Compiling and analyzing financial information to Preparing annual/quarterly financial statements;
Reviewing monthly payroll payments and Ensuring timely processing;
Providing accounting policy orientation for new staff to Ensuring that they acquire on job training;
Coordinating the input and handling of financial data and reports through the Institute’s automated financial systems;
Coordinating the implementation of accounting and internal control procedures;
Analyzing and Reviewing budgets and expenditures for local grants, development partners and commissioned contracts through analytical Reviews to enhance project implementation
Monitoring and Reviewing accounting and related system reports through system reconciliations for accuracy and completeness;
Liaising with internal and external auditors in completing audits in order to comply with statutory legislation;
Ensuring data integrity of financial and accounting records;
Ensuring accurate records of Institute’s asset and associated depreciation schedules;
Confirming bank reconciliations are accurately Prepared;
Ensuring Maintenance an up to date books of accounts;
Providing responses to audit queries;
Processing KIPPRA payments and other disbursements;
Ensuring accurate processing and submission of statutory deductions and returns;
Ensuring compliance with Established financial accounting and management systems;
Implementing of financial policies, procedures and strategies;
Ensuring compliance with statutory regulations and International Accounting standards;
Keeping accurate debtor’s records and track timely collection of debts;
Monitoring bank accounts balances by requesting disbursements and Reviewing bank statements through researching and reconciling all discrepancies to Ensuring strong liquidity position;
Tracking project costs to Ensuring they are within the set limits; and
Controlling and coordinating both routine and non-routine accounting

Qualifications
For appointment to this grade, a candidate must have:

Bachelor’s Degree in any of the following disciplines: – Commerce (Accounting/Finance Option), Business Management (Accounting/Finance Option), Economics, or equivalent qualification from a recognized Institution;
Master’s Degree in any of the following disciplines: Business Administration, Finance, Commerce, or equivalent qualifications from a recognized Institution;
Three (3) years relevant experience in accounting and finance;
CPA (K);
Active ICPAK membership;
Supervisory skills Course lasting not less than two (2) weeks from a recognized Institution;
Knowledge and experience of computerized accounting packages; and
Fulfil the requirements of Chapter six (6) of the Constitution

go to method of application »

The public is notified of the following:ONLY shortlisted candidates will be contacted and will be required to present originals of the following documents during the interviews.The Successful candidates and will be required to avail the following documents. Applications to be addressed to: The Executive Director,
The Kenya Institute for Public Policy Research and Analysis,
Upper Hill, Bishop Gardens Towers, 2nd Floor Bishop Road,
P.O. Box 56445, Nairobi, 00200 City
Square, Tel: 2719933/4, Fax 2719951
Nairobi, Kenya.Late applications will not be accepted, and ONLY shortlisted candidates will be contacted.

Apply via :

careers@kippra.or.ke

October 29, 2024