Company Founded: Founded in 1997

  • Account Manager

    Account Manager

    Purpose for the Job

    The job holder is primarily responsible for identifying potential leads, participate in the tendering process, and attending to requests for proposals. The position will also entail developing strong and stable relationships, attend to quotations and negotiate with underwriters and clients to ensure growth of the portfolio and retention of existing clients to achieve set budgets which are aligned to the company’s strategic plan.

    Duties and Responsiblities

    Operational Excellence

    Generate new business in line with agreed individual targets
    Identify, target and build new relationships with existing and potential clients for revenue growth.
    Develop a credible pipeline of prospective clients and growth strategies that facilitate achievement of monthly and annual targets.
    Clearly articulate value propositions for segments and industries for existing and prospective clients.
    Identify, target, and penetrate niche markets and create awareness of Insurance products within the market.
    Preparation of competent proposals, quotations and presentations to prospective clients
    Work closely with the retention team to ensure smooth customer service during onboarding.
    Understand client needs and be able to tailor solutions to address them.
    Participate in product development and creation of marketing collaterals to support targeted value propositions.
    Participate in development of various products distribution channels.
    Develop a calendar for marketing campaigns.
    Provide weekly and monthly production reports.
    Ensure premium for the business introduced is collected.

    Key Result Areas

    The accountability areas are as follows:

    New business generation.
    Business retention.
    Debt management.

    Key Competencies

    Knowledge And Skills Required

    7 years working experience in general insurance.
    Organizational and analytical skills.
    Interpersonal and communication skills.
    Persuasion skills.
    Flexibility and adaptability skills.
    Data analysis skills.

    Professional and Academic Qualifications

    Academic and Professional Qualifications

    Bachelor’s degree in business.
    Diploma in ACII/AIIK.

    Apply via :

    hr.minet.co.ke

  • Consultant – Anti Trafficking in Person Expert

    Consultant – Anti Trafficking in Person Expert

    Duties and Responsibilities

    Under overall supervision of the Head of Transnational Organized Crime, Illicit Trafficking and Terrorism Programmes (Programme Management Officer) and direct supervision of the Associate Crime Prevention and Criminal Justice Officer in Antananarivo and in close consultation with project coordinators and other consultants, perform the following tasks aimed at supporting the Transnational Organized Crime and Illicit Trafficking Programme:  In consultation and in cooperation with relevant Governmental and Non-governmental stakeholders in Madagascar, deliver a series of ten five-day basic training workshop for frontline officers in Madagascar.

    Qualifications/special skills
    Work Experience:

    A minimum of 5 years of relevant work experience in the field of trafficking in persons and/ or child sexual exploitation and child sex tourism is required. 
    Experience in investigating serious crimes, such as transnational organized crime, trafficking in persons and/ or child sexual exploitation and child sex tourism is desirable.  
    Experience in training/mentoring law enforcement officers, criminal justice officials or frontline officers in matters relating to the identification, investigation and prosecution of trafficking in persons and/ or child sexual exploitation, child sex tourism and other related transnational organized crimes is required.  
    Experience in planning and producing interactive training materials and tools is desirable.
    Training experience with criminal justice practitioners is required. Knowledge of the mandates of the United Nations Office on Drugs and Crime (UNODC) United Nations Convention against Transnational Organized Crime (UNTOC) and the Protocol to Prevent, Suppress and Punish Trafficking in Persons, especially Women and Children (Trafficking in Persons Protocol) is desirable.
    Exposure to development work and experience in Eastern Africa is desirable. Excellent written, verbal and interpersonal communication skills are required. 
    Previous work experience with the UN or other International Organizations is highly desirable.  

    Education:

    Advanced university degree in criminology, law, political sciences, sociology or related discipline is required.
    A first level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Apply via :

    careers.un.org

  • Team Leader – Programmes

    Team Leader – Programmes

    Job Summary & Purpose:

    The purpose of this role is to ensure effective and efficient implementation of programmes as well as maintain and improve quality programming across multiple projects. The position will have a strong focus on programme quality and support. The successful candidate will play a key role in ensuring there is strong project-level monitoring and evaluation, grants management, programme quality support and thematic advisor functions. The successful applicant will lead KCDF ‘s Education, and Organizational Development work with expectations to work closely with other KCDF project holders. The role reports to the Programmes Director and will be supervising a lean programmes team.

    General Responsibilities:

    Support the development of a multi-year funding strategy, programme forecasts and identify funding opportunities, while considering the ever-changing landscape of funder priorities.
    Accountable for grant management compliance and project cycle management processes, as delegated by the Programmes Director.
    Support the development of submissions to funders, including project proposals and coordinate input for reporting to Funders.
    Staff management and development.
    Ensure rigorous quality control of funder applications and reports, maintaining high standards of accuracy and completeness.
    Lead and support the management of relevant consortia, and in the development of any consortia applications.
    Ensure a robust programmes level monitoring, evaluation and learning (MEL) system is in place by working closely with the MEL team, including an appropriate beneficiary feedback mechanism. Regular monitoring and data collection should be analyzed and factored into future programme design and development.
    Ensure all programme staff members are trained in KCDF’s project cycle management and grant management policy.
    Ensure comprehensive training for all program staff in project cycle management and grant policies, promoting a culture of adherence to KCDF policies and procedures.

    Specific Responsibilities:

    Provide guidance, in line with KCDF’s policy/governance influencing agenda, on key legal and institutional frameworks and strategic high-level policy interactions that support an enabling environment for civil society, promote local organized giving/philanthropy and strengthen citizen engagement.
    Innovatively, take lead in Education programmes at KCDF, and oversee their development, efficient implementation, and reporting, as needed.
    Coordinate and lead the execution of robust capacity development/organizational development-related activities for KCDF and its grantee partners and other local actors in diverse areas of organizational development (e.g. program management,resource mobilization, board development, communications and sustainability planning etc.)
    Provide oversight in development programming and related grant-making initiatives ensuring innovation, efficient implementation, and capacity building for local community resources mobilization and donor reporting.
    Ensure effective grant management and appropriate identification of grantees or new partners at community, sub-county, county and national levels for various programmes.
    Work in close collaboration with state and non-state stakeholders and actors in education, philanthropy, and governance both at the national and county level to facilitate the formulation and or implementation of relevant policies. Includes strengthening communities’ capability to engage with duty bearers at county and national levels of government.
    Participate in relevant local and regional forums and networks that promote sustainable and participatory development.
    Work closely with the MEL team to develop annual consolidated programme implementation and staff development plans and budgets, complete with corresponding monitoring, evaluation, learning & reporting system/tools.
    Support and undertake a leadership role in developing a coherent programme strategy in line with KCDF’s Strategic Plan. The role is part of KCDF’s Senior Management Team.
    Be proactive in exploring fundraising opportunities to grow various programmes aligned with the KCDF strategy, and in the actual fundraising activities as opportunities emerge, for both programmes and institutional sustainability.

    Qualifications and Skills Required:

    A university degree in development studies, education or any other relevant area of specialization. A post graduate degree is highly desirable.
    An overall 12 years’ experience with a minimum of 3 years being in management position with responsibility in programmes management. Demonstrable experience designing, planning and implementing programmes focused on education, and organizational development (institutional strengthening) support for varied Civil Society Organizations (CSOs).
    Demonstrable knowledge in social accountability, devolution, national and county governance matters.
    Demonstrated experience in developing the capacity of community-based organizations and networks.
    Experience in forming, working on, coordinating or leading various forms of partnerships like consortia, alliances, networks etc.
    Experience in working in and advancing community led programming.
    Excellent analytical and policy articulation skills, communication, writing and public speaking skills.
    Experience in MEL systems, approaches and accountability mechanisms and frameworks.
    Excellent proposal writing and fundraising skills with demonstrable success.
    Strong leadership, agility, team development and management skills.
    Diplomatic, networking and influencing skills in support of effective collaboration and cooperation with multiple stakeholders.
    Excellent report writing skills.

    Applications by qualified candidates should be submitted only by email to jobs@kcdf.or.ke to be addressed to the Executive Director and quoting the position applied for in the Subject Line. Attach a cover letter and a CV stating your current position, expected salary, email address, and telephone contacts. Also, include email contacts of three professional referees. The closing date for application is 5 pm EAT on Friday, 1st March 2024. Only shortlisted candidates shall be contacted.KCDF is an equal opportunity employer. Any form of canvassing will lead to immediate disqualification.

    Apply via :

    jobs@kcdf.or.ke

  • Senior Human Resources Manager

    Senior Human Resources Manager

    Role Description

    This is a full-time on-site role for a Senior Human Resources Manager located in Nairobi County, Kenya. The Senior Human Resources Manager will be responsible for overseeing all HR functions, including but not limited to staffing, recruitment, and corporate training services. They will also provide business consultancy services and oversee the contact center services.

    Qualifications

    Expertise in HR functions, including staffing and recruitment for at least 5 years
    Experience in corporate training services and business consultancy
    Excellent communication and leadership skills
    Strong analytical and problem-solving skills
    Ability to work in a fast-paced environment and manage multiple priorities
    Proficiency in HR software and Microsoft Office Suite
    Bachelor’s degree in HR, Business Administration, or related field
    A Master’s degree in HR or a related field is a plus

    Apply via :

    recruitment@sheerlogicltd.com

  • Intern

    Intern

    Duties and Responsibilities

    The internship is located in the Indian Ocean West Team of the Global Maritime Crime Programme based in Nairobi, United Nations Office on Drugs and Crime (UNODC),
    The intern will work under the direct supervision of Professional staff of the Global Maritime Crime Programme.
    The internship is for three (3) months (with the possibility of an extension up to a maximum of 6 months subject to the needs of the office and availability of the intern) with a desired starting date in March 2024. The position is UNPAID and full-time, i.e. five days (34 hours) per week under the supervision of a staff member in the receiving department or office.
    The Indian Ocean West (IOW) team of the Global Maritime Crime Program has extensive experience and knowledge in supporting States in the region in the fight against maritime crime and is present in the following countries in the East Africa region: Angola, Comoros , Kenya, Madagascar, Mauritius, Namibia, Pakistan, Seychelles and Tanzania. The intern will work under the direct supervision of Professional staff of the Global Maritime Crime Programme. For information on the work of UNODC and ROEA kindly visit www.unodc.org 

    Qualifications/special skills

    To qualify for an internship with the United Nations Internship Programme, the following conditions must be met: Applicants must meet one of the following requirements: 

    be enrolled in a graduate school programme (second university degree or equivalent, or higher); 
    be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent)
    have graduated with a university degree (as defined above)(OFFICIAL PROOF FROM THE UNIVERSITY IN SUPPORT OF ONE OF THE ABOVE OPTIONS HAS TO BE ATTACHED TO THE INSPIRA APPLICATION) 

    The intern should also:  –

    Be computer literate in standard software applications.
    A Knowledge of graphic design software and the facilitation of online meetings is desirable.  
    Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and  
    Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
    Applicants to the UN Internship Programme are not required to have professional work. experience
     However, a field of study that is closely related to the type of internship that you are applying for is required.
    Applicants must be a student in the final year of the first university degree (bachelor or equivalent), Master’s or Ph.D. Programme or equivalent, or have completed a Bachelor’s, Master’s or PH.D. Programme.
    Do you meet any of the above criteria? If yes, please indicate which one and attach proof to the application. Please note that you will have to provide an official certificate at a later stage.

    Languages

    English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.

    Apply via :

    careers.un.org

  • Local Consultant to Undertake Coordination of Programmes for the Project Titled “Programme for Legal Empowerment and Aid Delivery in Kenya” – Probation and Aftercare Service (PACS) and Directorate of 


            

            
            National Consultant to Undertake Coordination Support for the Project Titled Programme for Legal Empowerment and Aid Delivery, Phase II. 


            

            
            Local Consultant; Graphic Designer for the Office of the Chief Justice (Kenya) 


            

            
            Local Consultancy to Undertake Coordination Support for the Project Titled Programme for Legal Empowerment and Aid Delivery, Phase II (Supporting ESTDEV, Judiciary and the National Council on the Admi

    Local Consultant to Undertake Coordination of Programmes for the Project Titled “Programme for Legal Empowerment and Aid Delivery in Kenya” – Probation and Aftercare Service (PACS) and Directorate of National Consultant to Undertake Coordination Support for the Project Titled Programme for Legal Empowerment and Aid Delivery, Phase II. Local Consultant; Graphic Designer for the Office of the Chief Justice (Kenya) Local Consultancy to Undertake Coordination Support for the Project Titled Programme for Legal Empowerment and Aid Delivery, Phase II (Supporting ESTDEV, Judiciary and the National Council on the Admi

    Under the overall supervision of the Regional Representative and direct supervision of the Head of the Crime Prevention and Criminal Justice Programme UNODC ROEA and PLEAD II Project Coordinator, the consultant is tasked with the following responsibilities:  

    Work with PACS and other Justice actors to coordinate and facilitate the delivery and implementation of activities under Outcome 1, 2 and 3 for PLEAD II.
    Such activities include the Joint training of stakeholders to enhance utilization of supervised non-custodial measures; Bribery and Corruption Risk Assessment; Integrated Case Management and Data Management Systems.
    Work with DCS and other Justice Actors to coordinate and facilitate the delivery and implementation of activities under Outcome 2, and 3 for PLEAD II.
    Such activities include; Development of a Matrix for the Implementation of the Children Act, 2022; Establishment of a Crime Prevention Centre.
    Work with PACS and DCS and other relevant actors to facilitate the development, implementation, and evaluation of assigned programmes/projects, etc.; monitor and analyze specific aspects of programme/project development and implementation; review relevant documents and reports; identify problems and issues to be addressed and recommend corrective actions; liaise with relevant parties; identify and track follow-up actions under the PLEAD II project.  
    Provide continuous technical support at policy and activity level to PACS and DCS.
    This shall include the development of different strategic documents and reform initiatives, background research and analysis.
    Continuously review and monitor the status of ongoing activities and advise on necessary follow ups or corrective actions.
    As well as monitoring developments that impact the justice sector and provide regular briefs where such developments are analyzed.
    Report on Monitoring the progress of overall project implementation and project beneficiaries including probation officers, children’s officers, and children in conflict and in contact with the law. 
    Contribute to the development of technical reports relevant to the work of the committee support, this shall, inter alia, include ensuring quality, robustness, clarity, adherence to applicable normative framework and the integration and mainstreaming of human rights and gender equality. – Cooperate, consult, and coordinate with the different committees and taskforces that work with the implementing Partners such as the National Council for Children Services (NCCS) and other criminal justice actors.  
    Continuously review and monitor the status of ongoing crime prevention and criminal justice initiatives and advise on necessary follow ups and/or corrective action.  
    Provide continuous technical support at policy and activity level to PACS and DCS.
    This includes the development of different strategic documents and reform initiatives, background research and analysis on proposed activities as well as organizing meetings, workshops, trainings, and visibility events.  
    Provide technical support in preparing, planning, and facilitating workshops of PACS and DCS in developing action plans. 
    Provide administrative and substantive consultative support to and other meetings, conferences, to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc.
    Mobilize further engagements with the criminal justice actors in Kenya and coordinate resource mobilization for crime prevention and criminal justice programmes.

    Qualifications/special skills

    An advanced university (Master or equivalent) degree in law, legal studies, criminal justice or a related field is required.
    A first-level university degree in similar fields in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced degree.
    A minimum of two years of relevant working experience in crime prevention and criminal justice, human rights and/or related fields is required.
    Experience working with the United Nations, or a similar international organization, is desirable.
    Experience in working with EU funded projects is desirable.  
    Experience working with criminal justice practitioners is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. 
    Knowledge of another official United Nations language is an advantage.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Finance Manager

    Finance Manager

    Job Summary & Purpose:

    The Finance Manager at KCDF plays a critical role in overseeing financial accounting and grant management within the Finance department. Reporting directly to the Executive Director, this position is responsible for establishing and maintaining robust financial systems and delivering timely financial management reports to support decision-making for KCDF and its Entities.

    Tasks and Responsibilities:

    Financial Management
    Tasks:

    Oversee the financial and grant management functions within the Finance department at KCDF.
    Establish and enforce accounting standards to ensure compliance among team members.
    Supervise the maintenance of the General Ledger and review all ledger reconciliations and journal entries.
    Review payments before submission to the bank and act as a designated signatory to KCDF bank accounts in accordance with the bank mandate and internal approval levels.
    Coordinate and consolidate the KCDF Annual Budget with input from respective Heads of Department and support budgeting for funding proposal development.
    Ensure the production of regular financial reports, including bank reconciliations, monthly management reports, motor vehicle expenditure reports, and staff medical expenditure reports.
    Maintain and Manage KCDF’s financial information system while ensuring its output ability to auto-generate accurate, reliable management monthly and or ad hoc reports that facilitate decision-making. These reports are relevantly shared with staff, management, and the Board of Directors.
    Collaborate with KCDF’s internal and external auditors to facilitate audits at minimum cost to the organization.
    Assist the program and fundraising teams in preparing funding proposals, ensuring the financial budgeting aspects are sound, accurate, and comprehensive.
    Develop and regularly review/update finance policies and procedures.
    Contribute to the overall strategic achievements of the foundation.

    Grants Management
    Tasks:

    Implement and ensure understanding and compliance with grants management policies, rules, and procedures throughout KCDF’s work.
    Participate in the periodic review and update of grants management tools and processes.
    Ensure adherence to KCDF’s grants management policies in partner selection.
    Oversee the tracking of the grants pool, monitoring obligations from donors and grantees to prevent overcommitting funds.
    Maintain all grant management documentation and mandatory records according to KCDF’s and donors’ standards.
    Conduct pre-award risk assessments on potential grantees in collaboration with the program teams.
    Ensure timely and accurate completion of grant modifications for program changes.

    Capacity Development Coordination
    Tasks:

    Provide periodic technical support to all grantees to strengthen their capacity to manage grants effectively.
    Coordinate the inception period grants management training for new grantees and provide refresher training for existing grantees on donor and KCDF’s policies and procedures.
    Coordinate training workshops in collaboration with the Program, M&E, and Capacity-strengthening teams.

    Financial Reporting and Monitoring (Financial and Programmatic) Tasks:

    Prepare and analyze accurate monthly financial and management reports.
    Submit accurate, complete, and timely management reports.
    Coordinate the preparation of audited financial statements.
    Review grant disbursement requests in collaboration with the program to ensure compliance with approved program descriptions and budget documents.
    Support periodic field-based reviews of partners’ records and progress.

    Compliance Management
    Tasks:

    Ensure understanding of and compliance with all donor award conditions, guidelines, and procedures at KCDF and grantee levels.
    Regularly review partners’ procedures to ensure compliance with sub-award conditions and regulations.
    Coordinate investigations of suspected grantee financial violations.

    Staff Supervision

    Tasks:

    Provide leadership for performance management of Finance Staff.
    Offer mentoring and technical support to finance staff.
    Ensure all finance staff have clear work tasks in line with their job descriptions and conduct annual performance appraisals.

    Qualifications and Skills Required:

    Undergraduate degree in finance, business administration, or a related field.
    Certified Public Accountant (CPA, K) or ACCA qualification.
    A master’s degree in finance, business administration, or a related field will be an added advantage,
    At least twelve (12) years of professional experience in accounting, finance and grants management experience within not-for-profit organizations managing diverse funded projects, providing capacity-building support and undertaking sub-granting.
    Minimum of five (5) years of experience reporting to senior management team and governance bodies.
    At least eight (8) years of experience in managing a finance team.
    At least eight (8) years of experience in coordinating audit activities, managing reporting, budget development and analysis, treasury management, accounts payable and receivable, general ledger, payroll, and accounting.
    Solid understanding of financial management, fund accounting, and grants management.
    Experience with an ERP system such as Microsoft Dynamics
    Excellent communication and problem-solving skills.
    Experience in investment management will be an added advantage.

    SUPERVISOR: Executive Director

    STAFF DIRECTLY SUPERVISED: Senior Accountants, Accountants, Finance Assistants

    RELATIONSHIPS INTERNALLY: Programs, Monitoring Evaluation and Learning (MEL), Partnerships and Resource Development, Communications, and Administration & Human Resources

    RELATIONSHIPS EXTERNALLY: KCDF Entities, External Consultants, KCDF House Property Managers

    Applications by qualified candidates should be submitted only by email to jobs@kcdf.or.ke to be addressed to the Executive Director and quoting the position applied for in the Subject Line. Attach a cover letter and a CV stating your current position, expected salary, email address, and telephone contacts. Also, include email contacts of three professional referees.The closing date for application is 5 pm EAT on Friday, 16th February 2024. Only shortlisted candidates shall be contacted. KCDF is an equal-opportunity employer. Any form of canvassing will lead to immediate disqualification.

    Apply via :

    jobs@kcdf.or.ke

  • Assistant Manager – Business Development & Retention, International Business

    Assistant Manager – Business Development & Retention, International Business

    Purpose for the Job

    The Assistant Manager – Business Development & Retention, International Business is responsible for servicing existing international private medical business both corporate and individual and ensuring growth of the portfolio by generating new business.

    Duties and Responsiblities

    New Business:

    Meet the unit’s annual target in brokerage income for new business.
    Develop business growth strategies to help drive revenue growth.
    Manage the sales process and develop a credible pipeline to ensure delivery of the revenue targets.
    Demonstrate broking excellence and thorough knowledge of our IPMI offerings to clients.
    Provide consultancy to clients and aid the client in making a decision.

    Renewals and Organic Growth:

    Retention rate for all renewals (existing clients) to be at 100%.
    Qualitative broking and understanding client requirements prior to renewal.
    Effective client relationship management.

    Administration:

    Responsible for the prompt administration of policies.
    Collection of premiums, managing the receipting process, and credit control.
    Servicing of existing/new clients.

    Key Competencies

    Personal Attributes:

    Analytical skills.
    Attention to detail.
    Good negotiation and networking skills.
    Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
    Passionate, confident, energetic, and proactive.
    Good interpersonal and communication skills.
    Flexibility and adaptability.

    Knowledge And Skills Required

    3 years relevant experience in a similar position in the IPMI industry.
    Experience in IPMI sales & service management with a proven track record.

    Professional and Academic Qualifications

    Bachelor’s Degree in a Business-related field.
    Diploma in Insurance – AIIK or ACII.

    Apply via :

    hr.minet.co.ke

  • ICT Manager – Service Management – Kenya & Uganda

    ICT Manager – Service Management – Kenya & Uganda

    About the role

    Financial

    Financial responsibility for managing and supporting the following to agreed scope, timescales and budgets:

    Working with the central D&T Finance team to ensure oversight and coordination of the market D&T budget AOP (annual operating plan)  and financial O&R (Opportunities and Risks) reporting. 
    Oversight of project budgets for in scope service delivery / enterprise projects and discrete pieces of work carried out in market and managed through the local AOP.  
    Ensuring the right CAPEX and budget approval processes within the markets, and feeding back to central project teams to ensure accurate milestone reporting at agreed frequencies.
    Ensuring that locally managed purchase orders and good receipting processes are carried out in a timely and compliant manner  and working in partnership with the Regional IT Cost Center Manager for those purchase orders managed centrally by the Operational Excellence team.
    Identify and execute against cost optimization in the delivery of services and enable company cost reduction

    Markets

    Markets : Kenya and Uganda

    The role will be based in Kenya or Uganda market but have accountability and responsibility for IT operations and technology engagement within  both Kenya and Uganda markets.  It is expected that the role supports and has a high level insight of the complexities of both markets and also contributes to other activities (Championship Model) across the regional / global sites either virtually or through limited travel and other activities across the wider Regional D&T EE team.

    Purpose of Role

    The primary function of this role is to support the markets (Kenya and Uganda) to ensure a high-quality employee experience related to D&T Technologies and Services in the region. 

    Role Responsibilities

    Manage local 3rd party technical service
    Ensure high standards of D&T Technology Engagement (end user experience of D&T tools, services and processes) are maintained across all markets within the region
    Ensure financial management of BAU AOP meets required standards of forecast accuracy and O&R reporting
    Ensure requests from initiatives requiring support are addressed in a timely manner by acting as an escalation point within the markets (Kenya and Uganda) for both users in the market requiring support from global teams, and also for global support teams requiring feedback / input from market or market users.
    Ensure Information Management & Security agenda is followed and compliant within D&T scope at market level

    Qualifications and Experience Required

    College/ University graduate level
    Strong verbal and written English communication skills.
    Ability to effectively and simply communicate technical concepts, solutions and implications in a business language
    Knowledge of general information security management
    Ability to build and maintain successful relationships across the business, D&T community and within the Technology Engagement (TE) team
    Good understanding of local business and processes for the markets (Kenya and Uganda)
    Broad technical and functional knowledge on applications supporting the business (including legacy application)
    Good organizational, customer service and employee relation skills.
    Self-directed and focused on a goal or end-state as opposed to specific tasks
    Strong problem solving planning/ organizing, highly detail conscious
    Demonstrated experience in delivery of IT services under service framework (ITIL, COBIT).  
    Quick learner who exhibits resiliency and tenacity in the face of challenge
    Have a huge passion for growing and developing

    Apply via :

    diageo.wd3.myworkdayjobs.com

  • Account Executive

    Account Executive

    Purpose for the Job

    Manage key client accounts and ensure customer delight by utilizing Minet’s expertise and resources.

    Duties and Responsiblities

     Operational Excellence

    Ensure use of processes and procedures to ensure satisfactory delivery of service to customers.
    Ensure optimal use of digital tools where applicable.
    Provide professional advice to clients by ensuring that they are fully aware of the ramifications of any relevant provisions of the Insurance Act and/or Industry developments.
    Attend client’s renewal meetings and placing insurance covers in accordance with client’s requirements.
    Regular review of underwriter performance through a practical scorecard.
    Peruse and confirm that policy documents and endorsements issued by underwriters conform to the cover issued.
    Ensure compliance with ISO and other company policies especially those pertaining to quality control.
    Prepare and negotiate quotations for accounts on Tender.
    Carry out insurance portfolio GAP analysis to identify organic growth opportunities.
    Participate in market negotiations & risk placement.
    Ensure timely premium settlement, receipting and allocation of premiums for the accounts within your management.
    Study, internalize and advise both the business and the clients on the trends in the economic sectors allocated to you.
    Ensure SLA’s and annual service plans for your clients are in place and adhered to.
    Train clients on products and emerging risks.

    Key Result Areas

    Quality client service.
    100% Business Retention.
    Meeting renewals and organic growth budget.
    Debt Management.

    Key Competencies

    Knowledge And Skills Required

    3 years working experience in general insurance.
    Organizational and analytical skills
    Interpersonal and communication skills
    Persuasion skills.
    Flexibility and adaptability skills
    Data Analysis skills
    Proficiency in Microsoft Excel
    Proficiency in Microsoft Power point

    Professional and Academic Qualifications

    Bachelor’s degree in business.
    Diploma in Insurance ACII or AIIK

    Apply via :

    hr.minet.co.ke