Company Founded: Founded in 1997

  • Administrative & Finance Assistant

    Administrative & Finance Assistant

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Administrative and Finance Assistant position for one of our clients in the banking industry.
    Skills: SAP and ERP systems.
    Qualification: Business Administration and CPA II
    Under the overall guidance of the Director General and the direct supervision of the Finance and Administration Officer, the
    Main Responsibilities 

    Monitoring and ensuring mission’s perdiems and claims are processed in SAP in a timely manner;
    Collection of VAT refunds from suppliers after issuing them with VAT exemption certificates;
    Staff vendor account reconciliations especially in relation to rent to their houses that is paid by the Bank;
    After checking procurement documents, capture the information in SAP in a contract, and issue PO’s;
    Processing of financial transactions and payments in line with the Bank’s policies;
    VAT reconciliations and petty cash management;
    Editing, proofreading, formatting and finalizing procurement documents in line with the Bank’s procurement manual;
    Management and monitoring of the service providers’ contracts;
    Processing suppliers’ accounts reconciliations;
    Logistical planning for the office events/functions-Assisting with Administrative and financial reconciliations and verification;
    Assist in carrying out the work program and contribute to Budget preparation in liaison with the Finance and Administration Officer;
    Assist the office in establishing procedures and controls to improve efficiency of service delivery and identify cost savings and promote efficiency use of Bank resources;
    Undertaking any other ad hoc functions of Finance and administration as may be assigned.

    Selection Criteria (including skills, knowledge and experience required)

    A minimum of an undergraduate Bachelors’ degree in Business Administration, Accountancy or Finance combined with professional qualification of at least CPA Part Two (II).
    A minimum of six (6) years of progressive relevant professional experience in Administration and Financial Accounting, as well as the full range of office support work, with a high level of sustained performance. Work experience in a similar position in a multilateral organization is an added advantage.
    Proficiency in using advanced computer applications-Microsoft Office (ERP, SAP, Excel, Word, PowerPoint); ability to learn and use new software/technology-SAP S/R.
    Proven ability to work effectively in a team-oriented, multicultural environment and to function effectively as a member of various groups.
    High degree of motivation, initiative, flexibility, and reliability with a willingness to do what is required to deliver, including providing back-up administrative support.
    Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations that require judgment and diplomacy.
    An excellent communicator in English.

  • Micro Biology Lab Analyst

    Micro Biology Lab Analyst

    Job Description
    The Microbiology Analyst role exists to ensure that microbiological testing of materials, products, facilities, equipment, systems and processes is done accurately, effectively and complies with External Regulatory requirements in support of the supply chain.
    Key Roles
    Fundamentals (Safety, Quality, people and Process)

    Perform material and finished product microbiological testing to ensure quality of the final product before release according to SOPs.
    Accurately, timely and according to Good Documentation Practices document results in the microbiology lab results forms and Master Batch Records.
    Sample and perform microbiological analysis of water to ensure microbiological control of the water systems.
    Maintain and review microbiological SOPs, reports and forms. Keep all documents under neat and safe conditions.
    Prepare, control through inventory and Growth Promotion Tests culture media in the lab.
    Prepare, control and standardize reagent usage in the lab.
    Monitor stock levels of culture media, reagents, glassware and other lab consumables to avoid stock outs.
    Participate in environmental monitoring through swab, ambient air and compressed air testing and trending of data.
    Carry out testing of detergents and disinfectants.
    Maintain reference cultures.
    Carry out Preservative Efficacy Tests according to the stability programme.
    Report to the Microbiologist any results deviating from the set specifications or limits and participate in laboratory investigations.
    Maintain safety and 5S principles within the microbiology lab environment.
    Carry out calibration checks and routine maintenance on all microbiology lab equipment and instruments.
    Train/coach new personnel, cleaning staff and interns in the microbiology lab.
    Update informational Microbiology lab boards.

    Innovate the Business

    Support laboratory KPI targets.
    Carry out self audits in the laboratory as per the set schedules to ensure compliance to in-house specifications, standards, and good manufacturing practices; and support in action plans.
    Respond flexibly to changing demands and operating conditions.
    Provide support to lab projects, site projects, improvements and GPS initiatives.

    Strategic Alignment & Sustainability

    Support in responding flexibly to changing demands and operating conditions including changes within the regulatory environment.
    Use laboratory consumables effectively in support of the performance of budgets.
    Active engagement with staff on the production floor to support microbial contamination control strategies.
    Active engagement in problem solving and performance management in the lab through microbiology lab and/or quality Tier 1 meetings.
    Open and receptive to coaching.
    Support EHS culture.

    Risk Management

    Support implementation and execution of audit programmes on site (both L1 and L2).
    Work with Cross-functional teams to deliver the Zero Waste, Zero Accident and Zero Quality ambition.
    Engage cross functional teams to ensure there is a smooth flow of product to the market.
    Ensure lab activities are carried out in compliance with ethical standards, GMP and relevant current standards.

    Experience and skills

    Attention to details is required especially in result observations, interpretation, recording and release of products and materials.
    Resilience as an individual and able to drive the same through open and honest engagements.
    Independent thinking in supporting investigations or during problem solving.
    Ability to influence peers in achieving shared goals.
    Open to change in support of initiatives and strategies.

    High Performance Behaviours:

    Enable and Drive Change.
    Continuous Improvement.
    Customer Focus.
    Developing People.
    Sense of Urgency
    Flexible Thinking
    Building Relationships
    Strong customer focus
    Operate with a strong sense of integrity, ethics, responsibility and commitment
    Good verbal and written communication skills
    Result-oriented
    Strong team player
    Problem solving skills
    Significant QA experience within the Pharmaceutical industry including experience within a Microbiology Lab.
    Learning agility

    Qualification/ Experience:

    Diploma or degree in Microbiology, Food Science, Biomedical lab sciences or related sciences.
    Minimum 2 year experience in a similar role with proven track record in achieving results.
    Manufacturing experience/background preferable pharmaceuticals and/ or FMCH organizations.
    Good understanding of GMP.

  • Software Engineer

    Software Engineer

    Job description
    WHO YOU ARE:
    You are a self-learner who is able to work in a high pressure environment? You thrive on the success of delivering high quality software products. You are innovative, creative, a problem solver, and can think out of the box when it comes to designing and developing solutions. You have a thirst for continuous improvement in everything you do. You believe that the work you do every single day will make people’s lives, work and play better.
    WHAT YOU WILL DO

    Ability to lead workshops to gather requirements and business needs and provide
    Develop and Maintain User interfaces for mobile applications with the latest Technologies ( Android , Kotlin , React, NativeScript )
    Build prototypes at tech scoping stage of projects.
    Ensuring high performance on mobile and desktop
    Writing tested, idiomatic, and documented Android ,JavaScript, HTML and CSS
    Cooperating with the back-end developer in the process of building the RESTful API
    Communicating with external web services
    Desire to work in an Agile / SCRUM based delivery models
    Participate in software design reviews, code reviews, etc. to ensure solutions are designed to meet business needs
    Working with Front-End Engineers , to develop and maintain front-ends for internet rich web application
    Keep up to date on the latest industry trends in the mobile/web technologies.

    SKILLS & QUALIFICATIONS

    Familiarity with software engineering practices such as OOP, Design Patterns(GOF), refactoring, CI, DSL’s
    Solid experience with the following languages/frameworks: Angular2 , NodeJS, Java, Spring
    Exposure to SaaS Cloud Product Development and Micro Services Architectures
    Experience with build automation technologies like Maven, Jenkins, etc.
    Experience with version control tools (TFS, GIT or SVN)
    A passion for cloud technology, API, and integration into some of the most exciting technical landscapes in the market
    Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
    Dedication to unit testing, code review, pair programming and other quality oriented practices.
    Experience driving technical solutions while sharing knowledge and expertise
    The ability to quickly prototype solutions and use findings to produce production grade code
    Expertise in developing single page applications using techniques including front-end routing, client-side templating, consuming JSON-based RESTful APIs.
    Strong competency in responsive, mobile-first layouts leveraging CSS and media queries.
    Ability to effectively communicate your work with both technical and non-technical peers.
    Proficiency with JavaScript, CSS and HTML5
    Experience with Scrum/Agile development methodologies.
    BSc degree in Computer Science, Engineering or relevant field

  • Sales Executive 

Service Sales

    Sales Executive Service Sales

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Sales Executive position for one of our clients.
    Qualifications

    Education a certificate or diploma in sales or any relevant field
    Sales experience minimum 2yrs
    Must know how to ride a motor bike
    Must have worked for an FMCG company as a bicycle representative or Distributor sales representative

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  • Territory Sales

    Territory Sales

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for Territory Sales position for one of our clients.
    Regions: Western, Nyanza, Rift Valley, Aberdare, Coast, Eastern and Nairobi regions
    Basic Purpose:

    Maximises sales revenue by working through and with distributors, dealers and other partners. Works alongside distributors and staff to carry out all the activities required to achieve set targets.
    Monitors stock levels both at distributor level and in the trade; also identifies gaps in the distribution chain and brings them to management attention for action.
    Responsible for generating revenue by closing sales.
    Sells products and services directly to customers primarily via face-to-face contact.
    Develops strong relationships with these customers to ensure sensitivity to the customer’s needs, concerns and emerging requirements.

    Duties and Responsibilities:

    Assures the achievement of agreed sales and revenue targets through distributors, dealers and other partners that resell the company’s products and services:

    Implements assigned action plans aimed at achieving sales and revenue targets.
    Continually monitors own performance against plans and targets and takes remedial action where required
    Maintains sales records and prepares sales reports as required
    Closely monitors distributors/partners against anticipated sales revenue and ensures on-target performance is achieved
    Continuously promotes company’s products and services with a view to increase subscriber numbers and achieve revenue targets

    Implement sales and distribution activities in the territory:

    Co-ordinates the distribution of company’s products within territory to ensure continuous availability
    Manages the distribution of branding and promotion materials to enhance visibility and build consumer/dealer loyalty within the territory
    Mobilizes dealer staff to participate in the implementation of various projects
    Identifies requirements for trade promotions and recommends to the Regional Manager
    Implements and supports promotional activities in the territory
    Monitors competitor activity within the region and reports with recommendations for action

    Work with and support dealers/partners:

    Familiarizes him/herself with the dealer/partner targets for the territory
    Supports the dealer/partner in developing action plans geared towards the achievement of the agreed targets
    In instances of shortfalls, establishes causes and takes remedial actions including coaching of dealer staff and trade promotions, in consultation with the Regional Manager
    Works alongside dealer staff, as part of coaching and monitoring process
    Trains all dealers/partners on company’s products and/or serves

    Support retailers in the business line assigned i.e. Data, Voice and company’s Money:

    Recruits Sim selling outlets, Recharge selling Outlets, Data selling outlets, mobile money agents etc as will be advised from time to time
    Provides airtime and other company’s products to resellers in this outlets
    Provides follow-up with distributors, dealers and other partners to ensure satisfaction with products and/or services provided

    Provide Reports:

    Generates weekly, monthly, and quarterly reports on the sales trends in the territory
    Generates weekly reports on dealers performance
    Market intelligence reports on competitor activity

    Essential Knowledge:

    Good knowledge of company’s products/services and pricing practices.
    Basic knowledge and use of technical principles, theories and concept.

    Competencies:

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing

    Qualifications

    Minimum qualification is University Degree
    Able to work and deliver on short-term targets and objectives
    Go getter with a positive attitude
    IT literacy
    Able to operate in a performance driven organization
    Good communication and presentation skills

  • Customer Service Representative

    Customer Service Representative

    Job description
    AutoReqId 60794BR
    Reports to OTC Team Lead
    Global Diageo Business Services (GDBS) is a global multi functional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash, Source to Pay, Record to Report.
    The Customer Service Stream of the GDBS Cash Cycle Process entails Customer Service and depending on market even logistics advisor activities for GDBS served countries. Significant cross-market and end-to-end functional responsibilities with the aim to continue the great steps forward that have been achieved in FY11 by the OTC community.
    It ensures proper operation of processes from incoming customer orders to final deliveries with continuous order-to-ship end-to-end issue resolution. Service Delivery entails close business partnering with the market logistics, sales and customer service teams.
    Dimensions
    The role is responsible for a specific process – customer service across GDBS served markets.
    Market Complexity
    The role would entail responsibility for the step change, standardization and process harmonization of Customer Service Management across GDBS served countries.

    Financial
    Cash Cycle deals with some 25.000 customers resulting in some 400.000 orders and collection of around 9 billion GBP an annual base.
    Cash Cycle is also interacting with some 55.000 vendors treating some 550.000 invoices per year.

    Purpose Of Role

    The Customer Service Advisor is the first point of contact for customers, & 3rd party service providers (warehouse) and ABSC teams and acts as the link between Cash Cycle Department and contacts outside GDBS Cash Cycle.
    Responsible for delivering high-level customer service and ensuring on time, in full shipments.
    To ensure that all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA.
    To contribute ideas, energy, enthusiasm and support to the continuous improvement of the „Cash Cycle” process.
    To ensure that internal control procedures are strictly adhered to.
    Customer Service teams in certain markets are also responsible for logistic activities, measured by OTIF. Ensures that Key performance Indicators are reaching the target.
    Logistics Advisor tasks can also be relevant in specific markets ( eg. Proactively manage relationship with 3PLs, collaboration between Supply Chain and CS, invoice corrections, stock reconciliation etc.)
    Diageo Global objective is to provide excellent customer service to improve customer satisfaction outside and inside Diageo, and to ensure smooth transition of new EDI customers.

    Top 3-5 Accountabilities

    Order management, including EDI ordering ( Idoc corrections, issue resolution for EDI related problems)
    Handling all incoming customer queries and requests
    Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
    Being responsible for proper communication between Diageo and customers
    Maximising customer satisfaction level and order entry accuracy

    Essential
    Qualifications and Experience Required:

    Speaks Fluently French and or any market specific languages
    Strong interpersonal and communication skills
    Strong MS Office knowledge
    Very strong customer service attitude

    Desirable

    College or university Degree
    System skills (SAP knowledge)
    Having an overview of market and customer specifics

  • Airport Services Agent

    Airport Services Agent

    About your job:
    In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.
    Accountabilities include:

    Delivering the highest level of Customer Service at all customer touch points
    Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
    Supervising service partners’ activities for the smooth acceptance of passengers.
    Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
    Checking entry requirements (visas, residence permits) are met
    Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
    Handling of company mail
    Performing pre- and post-flight administration duties
    Handling baggage claims
    Ensuring compliance with QR Safety and Security requirements.
    On Time Performance

    About you:
    You will have a post graduate diploma education or equivalent. To be successful in this role you will require a minimum of 2 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable.
    Must be willing to work shifts including weekends and night shifts.
    Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.

    Note: you will be required to attach the following:

    Resume / CV
    Copy of Highest Educational Certificate
    NOC (Qatar Airways Group Employees Only)
    Copy of Passport

  • Account Manager

    Account Manager

    Job description
    Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Account Manager (French) at our amazing Nairobi office!
    We are seeking a full time Account Manager – French in our lovely Nairobi office.
    B.responsible
    You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.
    B.capable

    Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
    Managing your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
    Identifying and articulating Partner needs: you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
    Formulating and positioning solutions: you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
    Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome
    Representing Booking.com: you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
    Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior

    B.skilled

    2 years of experience in a relevant account management function
    Fluent English and French speaker and writer
    Affinity or experience within e-commerce and/or travel industry
    Pro-active, sense of responsibility and can work independently
    Accurate, strong analytical skills and an eye for detail
    Team player, self-motivated, flexible and open to change
    Positive attitude
    Hotel School, or University background preferred
    Driver’s license
    Availability to travel up to 50%
    You already have citizenship to work in Kenya

  • Customer Service

    Customer Service

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.
    Roles & Responibilities

    Drive success of Availability & Freshness
    Build Relationship and trust with the Customers through effective communication with the customers to align changes on the orders requested and planned delivery date and time.
    Maintain the contacts with the customer
    Support performance excellence with the Customer:
    Deliver supply chain excellence by implementing continuous improvement projects and routines
    Contribute the acquired insight to develop sku’s and packaging which fit the Customer’s expectations

    Minimum Skills And Competencies;

    A Bachelor’s degree in Business Management/ Procurement.
    A minimum of 3-5 years’ experience in FMCG customer service Imports & exports.
    Must demonstrate good organizational awareness.
    Very strong communication skills and ability to interact positively across Internal and external functions
    Demand or supply planning skills will be an added advantage
    Proficiency in SAP

  • Driver / Messenger 

Reservations & Ticketing Agent

    Driver / Messenger Reservations & Ticketing Agent

    Job description
    The successful candidate will need to carry out transport service in a customer service oriented and safe and timely manner. He will also need to handle mail/documents/material and personnel meeting required timetables and ensure that vehicles are maintained to acceptable standards.
    Accountabilities

    Securely transport office documentation between Airport and Town Office.
    Transport staff as directed by supervisor to medical Centers, police departments and government departments etc.
    Liaise with QR offices and departments, colleagues, supervisors, senior management staff, visitors and guest and other external clients. Ensure interpersonal interactions are conducted maintaining high standards of customer service.
    Assist in the general office work-filling, photocopying, preparing press packs and other day to day work as directed by the supervisors.Maintain vehicles in good condition to acceptable standards (clean, serviced and fueled) so delivery timetable are met.
    Transport Marketing materials safely to events
    Any other task that may be assigned from time to time.
    Drive the Commercial Manager Kenya when necessary.

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