Company Founded: Founded in 1997

  • Regulatory Affairs Manager 

Regulatory Affairs Executive

    Regulatory Affairs Manager Regulatory Affairs Executive

    Job Purpose Statement:

    To translate the Pharma (Rx) business objectives into an actionable regulatory affairs strategy so as to ensure that our standards in respect to regulatory conformance and business continuity are maintained.
    To add value to business by ensuring timely submissions and approvals for new products in WCA markets as well as maintenance of registered licences in alignment with local regulations and corporate.
    Ensure Regulatory compliance by support and compliance to the QMS system

    Essential Job Responsibilities:

    Development and coordination of regulatory strategies with the support of the Head of Regulatory for regulatory submissions in WCA and collaboration with the HRA to simplify and improve existing regulatory processes, systems and techniques for the markets supported, to achieve the business objectives.
    Ensure timely submissions and approvals of applications according to regulatory plan and strategy, ensuring continuity of supply and regulatory compliance.
    Management of Regulatory projects to support new initiatives as appropriate to the business.
    Ensure alignment of the regulatory registration submission strategy to commercial strategies and work effectively with key stakeholders and 3rd party service providers.to achieve the desired regulatory outcomes.
    Liaise with Regulatory Authorities and provide appropriate answers on matters relating to Regulatory approvals/queries for our Products.
    Ensure alignment of registered details with original dossiers and corporate databases, maintenance of and compliance with Regulatory Databases (OPAL, REQUIRE, GRACE)
    Support the artwork control process to ensure changes and approval are done in time to avoid product stock out or delays in supplies.
    Management of tender activities in relevant markets (as applicable)
    Monitor and keep in touch with changes in the regulatory environments. Provide intelligence to local stakeholders and central team on changes in regulatory environment in the region.
    Working with industry associations to strategically position our values and address any issues that would affect the business.
    Support and ensure compliance to the QMS/QRM processes within Regulatory (written standard maintenance/compliance, regulatory issue management, risk management, management monitoring (L1 Audit), deviation handling, CAPA management, training, 3P oversight). Provide regulatory support to GMP inspections as required.

    Competencies: (Expertise and Knowledge)
    Knowledge & Application
    The level of technical knowledge required for the role is applied for assessment of the regulatory files, submission of right first-time dossiers to Regulatory Authorities, communication with global and local stakeholders.
    Examples:

    Preparation of registration dossier according to local regulations
    Preparation of SmPC and PIL and coordination of their drafts with global and local stakeholders
    Communication with Authorities (submission of official requests, providing answers for Authorities’ request)
    Communication with regulatory third-party service providers to ensure the company objectives are met

    Problem Solving and Innovation
    Works across multiple markets in complex regulatory environment with high unpredictability of regulatory decisions, not yet fully established regulations (evolving in maturity), lack of transparency and dialogue with Regulatory Authorities, different interpretation and application of regulations/guidelines.
    Works in one of the most critical areas in terms of compliance to ensure:

    Patients have access to products with minimal possible interruption of supplies because of changing regulatory requirements and
    Supplied products are compliant with registered details, so there is no risk for patients’ safety or our reputation;
    Risk of mistakes in products information is managed properly to minimize impact of regulatory related mistakes on business.

    Works in one of fast-changing areas where changes are caused by external factors (regulatory requirements and practices), business needs to be aligned for each single country and in line with central procedures of compliance and product improvements. Needs to have the ability to make evaluative judgement.
    Works through local regulatory service providers to provide the regulatory support required in market (i.e. appointments, submissions, follow up, response to queries, regulatory intelligence & advocacy)
    Interaction
    The role involves interaction with multiple stakeholders internally and externally and requires excellent communication, collaboration and negotiation skills:
    Internally

    Country level: LOCs Quality, Medical, Logistics and Distribution, Legal, Commercial
    Regional: Regional Regulatory Affairs
    Global level: Global Regulatory Affairs, GMS

    Externally

    Regulatory Authorities
    3rd party service providers
    Pharmaceutical Trade Associations

    The communication needs to be clear, specific and consistent across all stakeholders both internal and external. It needs to be adapted to manage the diversity, harness the commitment & contribution of stakeholders internally and externally and collaborative to deliver the goal for the organization.
    Multi-Cultural Awareness
    The role involves interacting with multiple countries with racial/ethnic diversity as well as variance in socio-economic environment.
    These factors need to be considered while working on regulatory strategy as well as interacting with internal and external stakeholders since alignment with the country’s and state authorities’ vision is essential for regulatory strategy or advocacy initiatives to be successful.
    Therefore, the role holder should have the:

    Ability to write and speak in English and French: Intermediate/upper-intermediate level;
    Ability to work within diverse cultures and differing levels of organizational maturity;
    High degree of comfort and positive engagement working as a member of a multifunctional and multicultural team
    Constant search for Innovation, contributing with passion, and performance achieved with Integrity
    Ability for multitasking, quick adaptation, agility and ability to make decisions/influence outcomes that include assessment of the potential impact, attention to detail.

    Impact
    Impacts business targets ensuring all new submissions, regulatory variations and renewals are agreed with logistics, commercial teams and in the countries, so they have minimal impact on supplies.
    Influences on continuous product supply by ensuring alignment of registered details with original dossiers in multiple countries in WCA (as assigned) and working through third party service providers to achieve desired outcomes as per plan.
    Impact on compliance (in complex/dynamic regulatory environment) ensuring that the standards of governance and oversight are applied, and that risks and issues are appropriately managed
    Basic Requirements:

    Bachelor’s Degree. Pharmacy or appropriate scientific degree
    Minimum 3 years Regulatory Experience in the industry. Good working knowledge of regulations, current industry practices, and experience with seeking out, interpretation and application of regulatory guidance.
    Excellent communication influencing and negotiation skills
    Masters or PhD (would be an added advantage)
    Qualification in project management (would be an added advantage)

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  • Revenue Assurance & Fraud Officer 

Lubes Sales Executives

    Revenue Assurance & Fraud Officer Lubes Sales Executives

    Perform and manage all internal controls for Fraud to ensure mitigation of fraud loss, financial exposure, errors and omissions. Institutionalize best in class Fraud mitigation processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by mitigating fraud risks through effective implementation of control environment and thus closing various loop holes detected, identifying and closing ongoing frauds. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner.
    Skills

    Strong analytical, technical and reporting skills
    Proficient in querying a large amount of data using SQL queries
    In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems
    Good understanding of data models and various IT platforms/solutions
    Should be able to work and deliver under pressure and squeezed timelines
    Take ownership for the work assigned and have good follow through skills
    Ability to consistently deliver accurate results on-time and hold others accountable
    Demonstrate ability to work in an ambiguous and fast paced environment
    Ability to successfully engage in multiple initiatives and manage multiple priorities
    Exceptional eye for details
    Ability to work effectively in a team environment as well as individually
    Quick learner to develop strong product knowledge and entire product lifecycle
    Build strong relationships in a matrix environment to help negotiate priorities and to resolve conflicts among project stakeholders
    Should be able to do risk analysis and document the business requirements and formulate the business processes
    Project management and planning skills
    High integrity is mandatory
    Should be able to re-define priorities and take deviations in order to support business exigencies

    Responsibilities

    Performing all Fraud Management controls within the fraud universe that are not covered by the FMS
    Deep dive of exceptions highlighted by RA & FMS controls
    SIM Box detection & management – Reduce average SIM Box duration on network to <2 hours Manage ‘whistle blower’ alerts from hotline/ email – Open ‘case’ for all fraud alerts received form hotline/ email and investigate till conclusion or handover to Internal Audit (if staff involvement is identified) Fraud collaboration with Law Enforcement Agencies On site fraud investigations – interviews, visits to offsite locations Fraud risk assessment for new products & services E1 (ISDN) configuration checks Perform quality check for fraud proof features on printed airtime vouchers Fraud test calls Mystery Shopping Daily monitoring for high number of calls to premium to destinations, high number of manual adjustments, SIM Swaps, Logs of resetting customer PINs, HUR and NRTRD, HLR Logs for subscriber profile/service profile modifications, voucher activations vs. sales, unauthorized APIs, user IDs having rights which are not approved as per DoA, prepaid IMSIs defined as postpaid, numbers configured under test/staff/discounted tariff plans, APNs bypassing IN/Billing, Maintain log of Tip Offs received and investigation carried out thereby Analyze all alerts received from GSMA Fraud Forum Review SMSC short codes configured with business approved short codes Requirements Degree in computer science from reputed university Advanced Excel preferred Experience of 3 years in similar position go to method of application »

  • Business Development Manager 

Manager – Financial Advisory.

    Business Development Manager Manager – Financial Advisory.

    We seek to recruit for the position of Business Development Manager based in the Nairobi office but with limited travel to the regional offices.
    Key Responsibilities:
    Business Pipeline:

    Drive the development and conversion of the business pipeline;
    Deliver market intelligence information such as financial performance analysis, industry’s/client’s analysis, market share and competitor SWOT analysis and thought leadership and pipeline reporting;
    Oversee the business pipeline tracking & regular review with suggested recommendations;
    Updating and maintaining CRM to ensure validity and completeness;
    Prepare monthly reports to identify and track the business pipeline, wins and losses, budgeted vs. actual sales.

    Thought Leadership:

    Publications – develop internal and external newsletters and other publication material and content in liaison with other team members across the service lines;
    Events – identify events and forums that add value to the firm’s positioning and coordinate with event owners;

    External Market Engagement:

    Initiate and build relationship with all stakeholders in both the private and public sector.
    Segment the market into the various sectors and industries and the specific target clients for the same.
    Work with technical and administrative staff to develop client focused pitches.

    Global Connectivity:

    Liaise closely with Parker Randall International (Global) and to ensure proper alignment of strategy and to optimize benefits of connectivity.
    Support in the actualization of the Parker Randall Africa Region Strategy.

    Client Management:

    Prepare engagement letters and agreements with clients;
    Supporting service line managers as point of contact for pipeline management;
    Facilitate connectivity within cross lines of service; drive the team to utilize one firm approach and supporting tools.

    Proposal Development:

    Respond to EOI’s, RFQs and RFPs in a timely manner;
    Provide proposals support including proposal development, management and advice, proposal coaching of the firm’s priority/major proposals, driving best practice and supporting tools;
    Working with key stakeholders at all levels of the business to align proposals support to business strategy and priority areas (including proposal preparation pre-RFP, throughout the proposal process and at presentation stage;
    Ownership and maintenance of client and proposals repository;
    Central point of contact for notification and pipeline management of all priority proposals and actively follow up leads.

    Other Business Development & Firm Support:

    Deliver training session on business development/client relationship management approach; Firm event and other Ad Hoc Projects.

    Qualifications and Experience:

    Minimum of 5 years’ recent experience working in a sizeable business development environment, preferably in a professional services firm;
    A Bachelor’s degree in Marketing, Business Administration or closely related field;
    Master’s degree in Marketing or related field will be an added advantage.
    Membership to a Professional Body.

    Skills and Competencies:

    Strong and confident in approaching markets and developing business relationships;
    Ability to analyse markets situation and to engage decision makers in all types of business environments;
    Excellent influencing and communication skills (verbal and written) – effectively communicate key business messages to a diverse audience
    Sound commercial understanding, highly developed analytical skills and risk awareness;
    Experienced and confident in presentations and report writing;
    Excellent project management skills;
    Excellent bid management skills;

    Has solid experience in:

    Market Analysis
    Industry credentials and CV management
    Networking
    Managing diverse senior stakeholder groups
    Proficient in both written and spoken English;
    Client service and detail oriented;
    Focused and output driven;
    Creative and innovative;
    High personal standards – organised, good planner, maintain confidentiality and good time management skills.
    Integrity within a professional environment;
    Fluency in English.
    Working knowledge of French will be an added advantage

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  • Head of Marketing

    Head of Marketing

    Department: Marketing
    Job Purpose: Develop marketing strategy and plans, implement marketing campaigns, and manage collateral for new business acquisition, client retention, and growth of the clients through successful marketing end management programs to deliver outstanding revenue growth.
    Responsibilities

    Responsible for coordination and implementation of company product branding, positioning, pricing, promotion, distribution, and new product launches.
    Manage campaign and monthly budgets while hitting pre-determined targets in ROI, and micro-conversion optimization.
    Work close functionally with other divisions to develop and manage the production of marketing campaigns and effective clients’ communication tools
    Champion the process of new product development, and other operational aspects such as process enhancements and client relationships management.
    Establish and maintain appropriate systems for preparing market intelligence statistics and reports on target business to facilitate development of strategies to give Minet a competitive edge.
    Ensure that business retention is optimized and that in all cases the prescribed retention ratio is observed, attending major prospects prearranged meeting for business prospecting and service to existing clients.
    E-commerce, direct response, ROI-focused campaign management
    Ensure acquisition and processing of all Tender documents, ensuring that the best options and pricing of premium is obtained, standards are maintained and timeous delivery of tenders / quotations.
    Oversee media relationship, digital marketing, planning and execution of corporate events to include corporate social investment.
    Ensure timeliness of work processing, including report writing, client surveys and department budget preparation.

    Qualifications and Work Experience

    A Bachelor’s Degree in Marketing, Business Administration or related field.
    Minimum of 7 years hand on experience gained In Insurance marketing environment with at least three years at supervisory management level.

    Job Competencies

    Authentic leadership
    Exceptional technical and behavioural skills
    Exceptional written and oral communication skills
    Teamwork – Exceptional ability to build morale and group commitments to goals and objectives
    Innovation – Generates suggestions for improving work and demonstrate commercial astute
    Judgment – Exhibits sound and accurate judgment
    Confident- Self-motivated, enthusiastic and self-aware
    Agility- Ability to adapt to suit changing business environments.
    Strong sense of Marketing analytics and how to derive actionable insights

  • Bank Relationship Officer

    Bank Relationship Officer

    Job Responsibilities:

    Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
    Cross sell banc assurance and other bank products
    Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
    Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
    Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
    Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
    Keep abreast of new development in customer preference and advices management on relevant changes.
    Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.

    Qualifications

    Bachelor’s degree in Commerce, Economics or related field.
    At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
    Supervisory experience mandatory.
    Good Knowledge and experience in banking operations
    Added advantage to those experienced in a micro-finance environment.

    Key Competences:
    Job Responsibilities:

    Deposit mobilization – Fixed and Cheap-Sticky deposits -Aggressively marketing for new liability accounts in line with the given stretching targets.
    Cross sell banc assurance and other bank products
    Develop good customer loans/facilities proposals that comply with the banks credit administration standards and policy.
    Review customer demands in the market and recommend products/ services that will enable the Bank to compete in the area of operations.
    Effective monitoring of loan repayments and mitigating risks related to defaults and periodically reviewing the loan portfolio to manage likely problem areas.
    Ensures compliance to regulatory requirements and implementation of effective anti-money laundering procedures and controls.
    Keep abreast of new development in customer preference and advices management on relevant changes.
    Manage customer relations under personal/bank portfolio and ensure lasting relations are established with all clients and institutions.

    Qualifications

    Bachelor’s degree in Commerce, Economics or related field.
    At least 3 (three) years’ experience as a Relationship Officer in Sales or Credit with proven track record for delivery of superior results.
    Supervisory experience mandatory.
    Good Knowledge and experience in banking operations
    Added advantage to those experienced in a micro-finance environment.

    Key Competences:

    Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
    Strong negotiation skills.
    Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
    Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
    Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
    Credit management skills.

    Performance driven – takes the initiative to set and achieve challenging work goals. Proven track record for delivery of superior results and ability to meet stretching targets.
    Strong negotiation skills.
    Sales / Marketing skills including check-off loans, deposit mobilization and distribution of banc assurance products
    Capacity to lead and manage sales staff including direct sales representatives. Team supervisory experience mandatory.
    Good interpersonal and communication skills with high personal integrity and ability to work under pressure.
    Credit management skills.

  • Business Development Lead

    Business Development Lead

    Job Description

    Operate as the lead point of contact for any and all matters specific to our partners.
    Build and maintain strong, long-lasting relationships with partners.
    Negotiate contracts and close agreements to maximize profits.
    Develop new business with existing partners and/or identify areas to improvement.
    Collaborate with the business development team to Identify and grow opportunities within territory.

    Partnerships Recruitment

    Developing leads with prospective partners and building a business network.
    Planning and delivery of personalized propositions to engage new partnerships.
    Promoting PR/communication initiatives in key markets to maximize brand exposure.
    Conduct market research and data analysis to help build powerful and persuasive commercial proposals based on the marketing objectives and the business needs of potential partners.
    Supporting the business development team by initiating, negotiating and closing appropriate engagements with partners.
    Team Management
    Recruit and manage the region’s sales team.
    Develops strategies to promote team member adherence to company regulations and performance goals.

    Qualifications

    At least 3-5 years’ work experience with a minimum of 1 year’ experience in Account Management.
    Bachelor’s degree from an accredited University in the field of business or related discipline.
    Strong interpersonal skills and relationship management.
    Excellent IT Skills, specifically Microsoft Word, Excel & PowerPoint.
    Experience delivering tailored solutions to partners’ needs.

  • Tactical Buying Specialist

    Tactical Buying Specialist

    Reports To: Tactical Procurement ManagerLanguages: English and FrenchContextDiageo is committed to seeking opportunities to create simplification across our organisation to accelerate its Performance Ambition and drive out cost to invest in growth. External benchmarking on how we source, purchase from and pay suppliers has identified opportunities to transform the experience of our suppliers and employees and deliver savings to the businessSource to Pay (STP) Transformation will create and implement a best in class Source to Pay infrastructure for Diageo end to end, comprising new processes, creation of structured data & the implementation of a new E2E integrated global Purchasing tool (Coupa).The buyer role under the Tactical Team will support the Procurement Teams and the market requisitioners to buy/purchase from the right vendors using the right buying channels and ensure correct structured data supports end the Procurement strategy.The Tactical Buying Specialist is a key element of the Tactical team and acts as the interface between business requisitioners (business requirements) and the Procurement community (who set purchasing strategy) in ensuring Diageo buys the right products from the right suppliers, using the right purchasing channels and at the right price.Leadership ResponsibilitiesThis role is required to ensure compliance to the agreed STP processes and the Procurement policies for the categories they are responsible for.Purpose of RoleThis role will also be responsible for sourcing of non-strategic spend on goods and services.As this is a role facing directly into our business, this role has a direct impact on how our business customers view our service. The focus should be on the quality of the response and meeting SLA’s for satisfactory closing of requests. Any requests not resolved immediately may need prompt escalation, management and communication to the requestor on progress.Top Accountabilities

    Responsible and accountable for the timely management of tactical purchasing requests from the business within the agreed SLA’s and KPI’s.
    Providing advice and support to the business on the correct routes or sources of supply (via catalogues, webforms etc.).
    Identifying opportunities for new catalogues or content and routing this to the STP Supplier & Catalogue Team.
    Sourcing of non-strategic goods and services (spot buy).

    Key Criteria to be successful in this role

    Degree educated preferably in a business or Procurement related field from a recognized University
    Conversant with Coupa system operations and ‘HOW’ use knowledge
    Experience of Tactical purchasing, including processes, ways of working, documentation and compliance requirements etc. would be beneficial
    Able to work proactively and effectively in cross functional and global team at all levels in an organisation.
    Previous Procurement experience preferred.
    Must be able to speak and write in French.

    Skills Required

    Communication and influencing skills
    Commercial awareness
    Highly structured and thorough
    Strong delivery and analytical skills
    Empathy, tact and diplomacy
    Proactive approach with tenacity and drive to succeed
    Solution oriented approach to change challenges
    Team working skills

    AutoReqId65073BR

  • Quality Analyst

    Quality Analyst

    This position works within the Quality Team and has responsibility of ensuring that the quality of the product is constantly of high quality.
    To provide Process Quality Assurance activities to production and troubleshooting within the Quality Department.
    To provide quality technical support in problem solving in process and carry out training on analytical techniques at quality work stations for operators as well as monitor performance .
    Ensuring that chemical reagents and equipment are well calibrated. Ensure that processes are accurate and checking the performance of measuring systems.
    Coordinate inter lab analysis and that quality controls are done properly. Investigations where any anomaly is found.
    Ensure technicians have access to reference standards and that they adhere to these standards in getting their results.
    Analysis and coordination of monthly samples. Ensuring that actions arising from samples are handled. To monitor process critical control points and data generation
    Training the laboratory and Quality Control technicians on Quality.

    Qualifications

    A holder of BSc. in food science and technology, Chemistry, Biochemistry, Industrial Chemistry or microbiology

    Experience

    Minimum of 2 – 3 years relevant work experience.
    Knowledge of Quality, Safety and Environmental Management systems.
    Working Knowledge in Microbiology/ hygiene, Brewing and Packaging process.

  • House Cook

    House Cook

    Requirements

    Proven experience as cook of at least 2 years.
    Experience in using cutting tools, cookware and bake ware.
    Knowledge of various cooking procedures and methods (grilling, baking, boiling etc).
    Ability to follow all sanitation procedures.
    Very good communication skills.

  • Automobile Senior Sales Executive

    Automobile Senior Sales Executive

    Role Purpose: To generate the maximum amount of profitable sales and achieve/exceed the set sales targets by actively prospecting for business, making product presentations, following up leads and closing deals.
    Key Responsibilities

    Listening to customer requirements and presenting appropriately to make a sale;
    Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
    Arranging meetings with potential customers to prospect for new business;
    Negotiating the terms of an agreement and closing sales;
    Representing the organization at trade exhibitions, events and demonstrations;
    Negotiating on price and costs, delivery and specifications with buyers and managers;
    Advising on forthcoming product developments and discussing special promotions;
    Recording sales and order information and sending copies to the sales office;
    Continuously reviewing one’s own sales performance, aiming to meet or exceed targets;
    Gaining a clear understanding of customers’ businesses and requirements;
    Making accurate cost calculations and providing customers with quotations;
    Maintain and develop a computerized customer and prospect database;
    Respond to and follow up on sales enquires by all available media and/or personal visits;
    Carry out market research of competitors and customer’s surveys as required.

    Qualifications

    Degree in a Business related field;
    Must have sold cars in a busy organization;
    Trading Capacity;
    Resilience Ability;
    Capacity of reacting under pressure;
    Dynamic and rigorous;
    Computer skills (user’s perspective);
    Driving License;