Company Founded: Founded in 1997

Finance Analyst – Group Supply

Job Purpose/Overview

The role will support the Head of Supply Finance in managing the Supply Finance activities within our markets in Kenya, Uganda and Tanzania as below:

Contribute to the business by providing decision support through accurate planning, monitoring, reporting, and analysing of Supply Chain financial results and projections.
Provide financial leadership to Supply Chain department by sharing information and providing insights to influence decision making.

Key Responsibilities

Participate in all planning activities for supply chain, delivering budget, Long range plans, re-forecasts, and monthly rolling forecasts.
Support in the monthly Supply Chain Business Reviews and to raise any issues on time and provide clarity and transparency.
Participate in the monthly performance sessions by providing insights on cost, working capital and capex drivers.
Track productivity delivery by the business units monthly as well as reporting on the consolidated view every month.
Support in driving the standardization and simplification within Supply Chain financial processes across our business units.
Ensure sharing of best practices across markets to improve cost and process management.
Generate consolidated supply finance reports for inclusion in monthly and quarterly performance reporting to EABL leadership team, EABL board and Africa business performance and leadership teams.
Understand production processes through regular visits to the factory sites and fostering positive engagements with the operations teams.
Support in process improvement across the supply value chain.
Maintain required cost center reports and carry out monthly cost center reviews with the cost center owners.
Ensure collaboration across the supply community in East Africa markets.
Assist in identifying and employing interventions that will enhance the financial capability of the finance and non-finance peers within the supply community.
Play a key role in the implementation of the supply chain CARM controls across our markets.
Work on special projects as assigned by the Group Supply Finance Manager.

Job Specifications/Qualifications

Education & Professional Qualification

Business degree
Chartered Accountant or similar qualification

Knowledge/Experience

Minimum 3 years’ experience, preferably in an international FMCG company with at least 1 years’ experience, in cost accounting in a manufacturing environment
SAP Knowledge
Strong analytical and communication skills with all levels of the organization.
Good interpersonal and proactive approach
Ability to influence without formal authority.
Proficiency in Microsoft Excel and PowerPoint
Ability to manage Ad-hoc financial analysis and modelling.

Key Supporting Competencies

Learning Agility
Ability to work autonomously and engage cross functionally
Dealing with Ambiguity
Strong attention to detail
Proactive, cooperative and supportive team player who is results driven
Excellent communication and reporting skills (verbal and in writing)

Key Functional Competencies & Technical Skills

Business Planning skills
Financial analysis and insights
Accounting and financial controls
Financial processes

Apply via :

diageo.wd3.myworkdayjobs.com

November 5, 2024
Housekeeping Manager

Role Description

This is a contract role for a Housekeeping Manager located in Malindi. The Housekeeping Manager will be responsible for supervising housekeeping staff, managing laundry services, ensuring exceptional customer service, effective communication within the team, and overseeing the hiring process.

Qualifications

Supervisory Skills and Hiring experience
Laundry management expertise
Customer Service and Communication skills
Previous experience in a supervisory role in the hospitality industry
Strong organizational and leadership abilities
Knowledge of environmental sustainability practices
Excellent problem-solving skills
High school diploma or equivalent; Bachelor’s degree in Hospitality Management is a plus
Only open to Kenya Citizens

Apply via :

www.linkedin.com

November 5, 2024
Learning & Development

Main purpose of this role:

Collection, analysis and presentation of data aligned with learning needs, uptake and training needs received from all functions to inform Learning and Development decisions.
Reporting and analysis of talent and learning data.
This role will support the general functions of Learning & Development including but not limited to follow-up of Learning and Development demands from all Functions, programs and projects, and any other duties that may be assigned from time to time.

KEY ACCOUNTABILITIES

Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Obtain Functional Training Needs assessments and follow up
Follow-up/track training needs to ensure conformity with training objectives and fulfillment of trainings as required.
Prepares training status reports, exhibits, communications and training progress as required
Consults with departments and training partners to ensure training needs raised and assigned and followed up
Facilitates implementation of new training, development and other related initiatives.
Data analytics and reporting
Define a mechanism for measuring effectiveness of the L&D interventions and tracking the same on an ongoing basis
Develop quantitative reports for HR and business leaders to measure results on training activities and client services
Weekly tracking of all L&D to ensure timely interventions, accurate and up-to-date reporting
Learning MS Administration   Administer clients online learning management systems and always ensure an updated user listing.
Map learning journeys for all functions within the online LMS and track systematic delivery of the same
Coordinating and follow-up of training projects   Follow-up on all training activities running from time to time
Sourcing for suppliers
Liaising with training suppliers and Supply chain to onboard training partners
Other Talent support functions
Organizational structures update
Commercial support tasks (as assigned by Line Manager

SKILLS & KNOWLEDGE

Educational Qualifications & Functional / Technical Skills
Bachelor’s degree, preferably in Business, Organizational/HR Development or related field

Relevant Experience (Type of experience and minimum number of years)

2+ years related experience
Technical or Commercial background preferable
Good knowledge on analytics with probably 1-2 years of experience.
Other requirements (Behavioral etc.)
Communication and presentation skills
Ability to conceptualize & create frameworks.
Outward looking – seeking to benchmark the best practices continually
Positive attitude / confident approach when dealing with senior management
Strong team working skills Strong analytical skills –ability to analyze and interpret data
Ability to work under pressure and in ambiguity
Mastering use of technology to present, communicate and design.
Ability to question status quo

Apply via :

sheerlogicltd.com

November 5, 2024
Procurement Assistant

Responsibilities
Within assigned authority, the incumbent will be responsible for the following specific duties:

Review, record and prioritize purchasing requests and obtain additional information/documentation as required; provide assistance to requisitioners in preparing scope of work and specifications of goods and services; propose product substitutions consistent with requirements to achieve cost savings; determine the availability of funding sources. Undertake direct liaison with clients for acquisition planning, ensuring that required delivery dates can be met. Identify and recommend sources of procurement; undertake market research to identify vendors.
Produce tender documents (e.g. Invitations to Bids, Requests for Proposals and Requests for Quotation) based on the nature of the requirements and cost of procurement involved.
Prepare abstracts of offers and compile data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible with due consideration to quality, delivery time, prompt payment and other discounts, transportation costs, etc.
Enter into negotiation of terms and conditions of orders under the guidance of Procurement Officers; obtain credit and other information on proposed suppliers.
Finalize purchase orders and contracts for approval by the Procurement Officer; may authorize purchases in line with delegated signature authority, and, if required, prepare submission to the Contracts Committee for review and subsequent approval by the authorized official.
Resolve issues/problems related to delivered goods, including discrepancies between purchase orders and items/quantities shipped or received; prepare and sign Return to Vendor forms for unacceptable and/or damaged goods received.
Maintain relevant internal databases and files; keep track of any contractual agreements, direct provisioning contracts, etc. and inform affected users of contractual rights and obligations.
Liaise with Financial Resources Management Unit and other relevant stakeholders for matters related to vendor payments, as may be required.
Actively participate in Vendor Database management to ensure that vendors are fully registered with the correct commodity codes. Research, retrieve and present information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market.
Draft a variety of correspondence. Supervise, assign and review the work of more junior staff.
Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
Assist with visualizations and updating information material such as web pages or brochures.
Perform other work-related duties as assigned.

Competencies

Professionalism: Has knowledge of procurement policies, processes and procedures and of purchasing and accounting techniques. Has knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, programming and budgeting. Is able to work well with figures, undertake basic research and gather information from standard sources. Has demonstrated ability to apply good judgment in the context of assignments given. Has ability to perform analysis, modelling, and interpretation of data in support of decision-making. Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Planning &Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

High school diploma or equivalent is required. A recognized first-level university degree (Bachelor’s degree or equivalent) may be accepted in lieu of two years of required work experience. A CIPS Level 4 Diploma in Procurement and Supply is required.

Job – Specific Qualification

A CIPS Level 4 Diploma in Procurement and Supply is required.

Work Experience

A minimum of seven years (or five years in combination with a first-level university degree (Bachelor’s degree or equivalent)) of progressively responsible work experience in procurement, contracts management, administration or related area is required.
Experience in identifying vendors and working with vendor databases is required.
Work experience with an ERP (Enterprise Resources Planning) system is required.
Work experience in SAP (System, Applications & Products)/Umoja is desirable.
Experience in procurement and contract management in an international organization or within the United Nations system or public international organization is desirable.
Experience in procurement, contract management and equipment delivery in the region is desirable.

Apply via :

careers.un.org

November 5, 2024
Legal Counsel – Corporate

Specific Accountabilities

This role is a senior management role within EABL Kenya. The role is generalist in nature charged with facilitating general counselling and legal support to the total EABL business and its subsidiaries. The role holder will generally perform any duties as a general legal counsel as may be assigned by the Group Legal Director from time to time.

The role holder will be expected to shape and implement strategy in the following areas: –

Act as the principal EABL Group Legal Business Partner.
Lead the EABL Legal Function corporate governance agenda across the EABL Group.
Be the principal Business partner for Finance, HR and Corporate Relations with direct linkage and accountability to the EABL Legal Director, EABL Group HRD, EABL Chief Financial Officer and the EABL Corporate Relations Director.
Be the principal lawyer responsible for overseeing all Company Secretarial work across the region in conjunction with the EABL Company Secretary and the legal directors.
Be responsible for end-to-end handling of tax matters across EABL. Lead EABL Group reporting and filing obligations across the markets working in conjunction with the EABL Legal team and other internal and external stakeholders. This includes ensuring that the EABL Group has relevant licences and permits, and the role holder shall have a thorough understanding of the Group’s policies and procedures of corporate governance.
Spearhead innovations, continuous improvement, and creativity for the entire legal business in the function by implementing an efficient legal operations model across EABL.
Ensure that the Legal Function is effective in all its operations and engagements with key stakeholders and drive productivity across the function and its service providers.
Act as a senior member of the Legal Leadership team and take accountability for functional results in all areas of operation.
Undertake any other role within the Legal department as a generalist.

Industry & Practice Skills

The job holder shall provide in-house legal support primarily to EABL and all its subsidiaries as and when directed, in the areas below: –

Counselling on Alcohol Science and the role of alcohol in society
Litigation, Disputes & Risk Management – including product liability litigation issues.
Management of Tax issues within the general business ranging from excise tax and other tax drivers in order to ensure that the business is tax efficient and compliant.
Data Protection and Records Management across the business
Management of Trade and Distribution issues
Counselling on all matters relating to Marketing and Innovations
Regulatory Management and counselling – including innovation.
Advocacy and engagement internally and externally. This includes management of external affairs and engagement with key business stakeholders in conjunction with Corporate Relations
Understand and manage Competition law issues across the business.
Intellectual Property Management & Brand Protection – a critical awareness and understanding of how to manage anti-illicit trade matters across the business.
Industrial relations, employment and labour laws and HR counselling – including conflict management.
Management of Corporate Governance, Statutory Compliance, Licensing and Internal Control issues.
Maintain and enforce ethical and business integrity standards and policies including conducting complex investigations and anti-fraud management.
Total Business partner support to the EABL Business
Management of External Counsel and other Service Providers to execute the business strategy.
A working knowledge of Company law, listing rules and public company management principles.
Advice and support to the Total Legal function which includes Brand Protection, Corporate Security, Records Management and Legal Counsel.
Delivery of the Business strategy and supporting the EABL Group and Diageo legal and business strategies.
Any other roles and responsibilities to be performed by Legal Manager as determined by the Legal Director.

Working in a highly regulated, celebrated and sometimes polarizing industry, the role holder needs to be proactive as well as reactive to various internal and external challenges in order to detect new threats and ensure efficient and proactive control of the legal environment.

Operational/Business Accountabilities

Provide effective management of legal risk to drive sustainable growth.
Provide professional service-delivery and assistance to management across business functions.
Monitor and advise the business on statutory compliance, regulatory and legislative issues in Kenya.
Maintain visibility and awareness on all litigations and disputes affecting EABL in Kenya and elsewhere.

Management Accountabilities

Participate and contribute to cross functional projects and initiatives to minimize legal risks and ensure achievement of the business objectives.
Ensure an improved control environment in the EABL business.
Ensure the optimization of monetary and support resource use in the business.
Conflict Navigation and dispute resolution across the business
Effective cost and Budget management based on a good knowledge of business finance issues.

Leadership Responsibilities

The role holder will be a key member of the EABL Legal Leadership Team, represent Legal in cross functional meetings and will closely interface with the EABL and its subsidiaries and Diageo legal teams.
The role will provide leadership to the brand protection, legal operations and information management & data security teams.
Drive, embed, support, implement and achieve the strategic plans and objectives of the Legal Function in line with the business strategy as determined by the Legal Director.
Identify new initiatives and proposals, aligned with the Legal function’s strategic plan and the Company’s strategy and values to ensure legal operates at the heart of the business, as both effective risk managers and business partners.
Continuously develop technical and managerial skills and acting as a leader and role model in the business.

Relationships

Communicate effectively in order to solve problems and offer solutions across the Business.
Regular communication, sharing of knowledge and learnings are expected between the team members to ensure cohesion and collaboration within the Diageo Legal team.
Build and maintain good relationships with experts in the legal field, and the private sector.
Build strategic relationships with key stakeholders and partners to drive key business and legal results including relevant Regulators, Government & County agencies, Business Organizations, external lawyers, service providers.

Innovation

Enable the business to achieve its business objectives in a legally compliant way while unlocking commercial opportunity through good practice.
Preserve value (financial and reputational) by minimizing the risk of value leakage and litigation and maintaining compliance with laws and policies.
Continually seek ways to optimize and improve systems and work processes to drive efficiency and reduce costs including use of technology
Ensure that the business receives high quality support to achieve set objectives.

Qualifications, Skills and Experience Required

Formal legal qualifications and training.
Strong commercial law and litigation background.
A good working knowledge of the following legal areas – contracts, product liability, IP, employment, antitrust, litigation, marketing.
A track record of effectively and proactively managing external lawyers generally and in relation to a large outsourced litigation caseload.
Good experience in negotiating and drafting commercial arrangements like contracts (e.g. procurement and marketing) and other business ventures.
Proactive, open and outward looking attitude.
Strong inter-personal/communication skills.
Ability to work confidently and stand ground with more senior managers.
Strong commercial and pragmatic approach.
Ability to work with line manager and others as a team.
At least 10 years post qualification experience as a lawyer.
Experience as a people manager in matrix organizations.

Apply via :

diageo.wd3.myworkdayjobs.com

November 5, 2024
Divisional Commercial Performance Manager

Performance Management – Business & People

Robust Business performance management and insights with right performance tracking, analysis standardized quality meetings with clear inputs & output. (Depletion and drivers of Depletion)
Sales Force Effectiveness – Execute appropriate coaching and calls.
Track actual sales performance vs forecast by providing analysis & recommendation for remedial action/s.

Excellence in Execution

Maintain optimal inventory levels throughout the supply chain to optimize use of working capital, reduce cost and improve efficiency.
Maximize sales force productivity through effectively managed retail call activities.
Audit the effective use of point of purchase materials regularly.

Governance, Risks & Controls

Effective stock take and SIT(Stock in Trade) reconciliation to ensure no exposure to KBL.
Distributors are optimally using the DMS tool effectively & efficiently.
Master data stability and ensure data integrity across the division.
Keep oversight of overall records and management within the agreed levels.
Coupa and contract management of the purchase orders (POs) lifecycle.

Resource Management – Activities and Productivity

Ensure all expenditures are effectively tracked and monitored and appropriate budgetary controls are in place to minimize business risks i.e., Fleet, office, T&E, etc.
Manage assets i.e. Below the line (BTL) assets and or coolers to ensure that resources are secure and used in the most efficient and effective manner.
Undertake regular audits to ensure that all expenditure achieves the desired results with corrective remedial actions.

Qualifications

A business-related degree or equivalent.

Experience and Skill

2 years’ experience in analytics and at-least 2 years in a field sales role
Strong attention to detail.
Excellent Data mining skills and ability to monitor data quality.
Excellent interpersonal skills including the ability to influence.

Apply via :

diageo.wd3.myworkdayjobs.com

November 5, 2024
Premium Trade Executive

To drive consumer engagement, conversion, and retention, developing increased revenue and managing the customer journey.

Mains Responsibilities and Duties:

Execute and track adherence to optimum execution standards by segment, as defined by the market, to drive business growth.
Lead effective sales calls using proven commercial selling skills, identifying customer needs, and matching them to tailored business propositions that provide clear value.
Ensure distributor coverage and call frequency targets are met.
Manage assigned assets to ensure that trade marketing resources are secure and used in the most efficient and effective manner possible.
Shape the future by embedding commercial digital tools in everyday execution to guarantee advantaged route to consumer.
Ensure flawless execution and tracking of sales and customer marketing plans at designated outlets, including promotions, staff, pricing, and merchandising.
Develop and maintain strong relationships with key customers, retailers, and distributors to drive engagement and collaboration on sales initiatives.
Work closely with the sales team to hit commercial targets by executing sales strategies, tracking performance, and identifying new growth opportunities.
Gather market insights and competitor analysis, providing feedback to inform strategic decisions and uncover growth opportunities.
Collaborate with the customer marketing team on cycle activities to ensure consistent brand activations across all outlets.

Qualifications:

Excellent communication and presentation skills, with the ability to engage and connect with diverse audiences.
Previous experience as a premium product sales representative is highly preferred.
Proven sales and marketing experience, with the ability to drive brand awareness and achieve sales targets.
Strong networking and relationship-building skills.
Proven experience in social media management preferably in the alcoholic beverage industry
Strong knowledge of various social media platforms, trends and best practices
Ability to work independently and manage multiple projects simultaneously.
Valid driver’s license and the ability to travel within the assigned territory.
Must be a graduate.

Interested and qualified candidates are invited to apply for the role by sending only their resume to recruitment@sheerlogicltd.com and contactcentre@sheerlogicltd.com. The deadline for application is 11th October 2024.

Apply via :

recruitment@sheerlogicltd.com

November 5, 2024
Assistant Project Officer (Temporary)

Responsibilities

Within assigned authority, the incumbent will be responsible for the following specific duties: Support the development, implementation and evaluation of the programme with specific focus on strengthening gender equality and women empowerment in law enforcement to better counter transnational organized crime, sexual and gender-based violence (SGBV), terrorism and violent extremism.
Provide support in review of relevant documents and reports, including collecting, analyzing and presenting statistical data and other information gathered from diverse sources.
Provide substantive support for policy coordination and evaluation functions, including the analysis of emerging issues and trends.
Provide assistance to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc.
Provide administrative and substantive support to consultative and other meetings, conferences, etc., to include assist with proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc.
Support the undertaking of outreach activities; participates in the development of training workshops, seminars, etc.; participates in and assists in making presentations on assigned topics/activities.
Participate in field missions, including provision of substantive and administrative support, data collection, etc.
Provide support to activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and preparation of related documents/reports (pledging, work programme, programme budget, etc.).
Contribute to the collection and analysis of data and identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
Document requirements and background information used for data analysis.

Education

Advanced university degree (master’s degree or equivalent) in education, training, law, criminology, finance, social sciences, sciences or other related field is required.
A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

No experience needed with an advanced university degree.
A minimum of two years of progressively responsible professional experience in law enforcement is required.
Experience in regional law enforcement capacity building and technical assistance programme development and coordination is required.
Working experience in strengthening gender equality and women empowerment in law enforcement in developing countries is required.
Working experience in developing countries is desirable. Working experience in coordinating with law enforcement regional cooperation mechanisms and entities is desirable
Experience in data analytics or related area is desirable.

Apply via :

careers.un.org

November 5, 2024
Associate Construction Management Officer

Responsibilities

Within assigned authority, the incumbent will be responsible for the following specific duties: Support development of technical documents related to construction, renovations and the modernization of the national police service college premises and the training environment (design drawings, technical specifications, bills of quantities and terms of references); verify whether they are clear, complete, and compliant with programmatic and construction needs, eco-efficient, environmentally friendly, sustainable, as well as meet accessibility requirements.
Monitor, communicate and report potential delays and/or cost overruns and develop corrective actions to address these.
Support in monitoring of the project construction work progress to ensure construction works are completed in a timely manner and to quality standards in line with the contract and project design.
Verify, and inform contracted Civil Engineer(s), that work is consistent with the project technical specifications and inform promptly of eventual deviations and develop corrective actions to address these.
Assess the work activities of contractor/s, measure and evaluate progress and completed work, and make recommendations to the Project Manager for progress and interim payments to contractor/s.
Assist the preparation of relevant risk assessments, method statements, checklists, permits etc. as they related to Health, Safety and Social Environment on site.
Support oversight of dimensional control and site surveying works, engineering control of the work implementation, etc.
Maintain project documentation, including payment registers, variation registers, site safety inspection registers, site diaries, instructions to contractor registers, drawing registers, visitor registers, sample approval registers, concrete test registers, progress photos, etc., and support UNODC reporting to donor.
Assist the Project Manager in the preparation of project/contract related documentations such as periodic progress reports, site monitoring reports, stakeholder meeting minutes, engineer’s instructions and variation orders, contractor’s bills review reports, certifications, client hand-over documents and contracts close-out reports.
Compare all changes to permissible variations and prepare the notes to the file in support of the changes.
Assist in updating the Project quality register, issue register, risk register and lessons learned log in the time frame stipulated by the Project’s strategic documents.
Assist in providing training and knowledge transfer to national/contractor personnel including advice on good construction and engineering practices, environmental management practices, and appropriate health and safety standards during construction.
Contribute to the collection and analysis of data and identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.

Education

An advanced university degree (master’s degree or equivalent) in Construction Management, Quantity Surveying, Civil Engineering, Project Management, or other relevant discipline is required.
A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of two years of progressively responsible professional experience, including relevant experience in managing programme/project activities in the area of construction management, engineering and contract management environment, is required.
Knowledge of MS Project (or an alternative) is required.
Knowledge of CAD software (AutoCAD or an alternative) is required.
Experience in implementing works under complex quality, safety and environmental management plans is desirable.
Experience in the usage of construction/engineering and designing software and office software packages is desirable.
Work experience within the United Nations system or similar international organization is desirable.
Experience in data analytics or related area is desirable.

Apply via :

careers.un.org

November 5, 2024
Associate General Manager

Purpose for the Job

To Foster and uphold favorable connections with clients to guarantee their contentment and confidence in the pension services provided by the company and act as a liaison between Boards of Trustees, pension scheme members, service providers and regulatory bodies such as the Retirement Benefits Authority (RBA) and Kenya Revenue Authority (KRA).

Handlle inquiries, resolve issues, and offer expert guidance on pension-related concerns and assist the General Manager in management of relationship managers to ensure retention roles are performed as per expected set standards.

Duties and Responsiblities

Build and nurture strong, long-lasting relationships with clients.
Understand client’s unique pension needs and provide tailored solutions.
Act as the main point of contact for clients, addressing inquiries and concerns promptly.
Collaborate with internal teams, including Pension Operations, Finance, Actuarial, and Legal to ensure seamless service delivery.
Develop and maintain a deep understanding of pension regulations, policies, and industry trends.
Provide clients with expert guidance on pension plan options, investment strategies, and retirement planning.
Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of services.
Conduct client education sessions on pension plans, benefits, and any changes in the regulatory environment.
Investigate and resolve complex client inquiries related to pension administration.
Prepare and deliver regular reports (quarterly/half-yearly) on client account status, performance, and any relevant updates.
Communicate changes in regulations or policies that may impact clients’ pension plans to the Boards of Trustees promptly.
Provide feedback to internal management teams on how to improve processes and enhance the overall client experience.
Ensure that pension schemes operate effectively and meet performance, quality, and customer care targets, as well as complying with industry standards.
Co-ordinate with the fund accounts to ensure the preparation, execution, and filing of Scheme audited financials as per the statutory timelines.
Adhere to ISO policies, procedures, and processes including passing audits and addressing non-conformities within allocated timelines.
Participate in business development to ensure growth of the pension book as per the department’s budgets and organizations’ goals.
Ensure that all client debt is collected within 60 days of being invoiced. This involves ensuring that all clients pay competitive fees.

Key Result Areas

Assist the General Manager in implementing the strategy to ensure the division meets annual budgets.
Ensure relationship managers adhere to set standards
Business retention rate of 95%.
100% conformity to operational guidelines.

Key Competencies

Good assessment, analytical and problem-solving skills
Ability to interact at all levels/stakeholder management.
A robust comprehension of pension administration
Capacity to collaborate efficiently with clients and inteal teams

Knowledge And Skills Required

Eight (8) years hands-on experience which include 2 years with supervisory responsibilities in a pensions, life or actuarial management environment.
Attention to detail
Good communication skills
Time management skills
Computer skills

Professional and Academic Qualifications

Master’s degree in business related field will be an added advantage.
Membership in any Associations & Professional Institutes will be an added advantage
Certified Trustee Development Program of Kenya
Certified Chartered Pension Analyst Manager

Apply via :

hr.minet.co.ke

November 5, 2024