Job Role Summary
The Head of Regional Fleet Management is a key member of the regional headquarters management team responsible for leading the implementation, development and continuous improvement of cost effective fleet management solutions; assuring compliance with SPI mandated fleet management policy; identifying and sharing best practice and project managing the implementation of fleet management systems.
Fleet Management Job Main Responsibilities
Align with global fleet management strategies and assure regional compliance
Develop and communicate regional plans that reflect global requirements and the vision to be the industry leader in fleet management
Lead the regional implementation of all fleet management activities related to asset, maintenance and inventory management
Take functional responsibility for the through life management of the all fleet assets for ramp, cargo, deicing and fueling operations
Develop short and long term fleet replacement plans based upon business needs, equipment reliability, maintainability, cost, quality, and operational efficiency
Maintain oversight of all related fleet management costs to ensure that total cost of equipment ownership is managed effectively through life
Lead the development of a KPI driven performance management culture within the regional fleet management team
Monitors operational availability of fleet assets taking proactive action to address areas of concern and SLA targets that are not met
Reports on a regular basis to the regional management team on all KPI’s, major projects, roll out and developments
Lead the drive to achieve outstanding preventative maintenance in order to improve equipment reliability and reduce costs
Take ownership and development of regional fleet management Local Operating Procedures, ensuring compliance through a regular audit program
Lead the development of lean processes that will eliminate waste and maximize efficiencies.
Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region
Apply Lean 5S principles to ensure that workshops, parts stores and all maintenance areas are well organized, clean, safe and efficiently functional
Provide leadership, direction, guidance and advice to fleet functional teams to ensure full alignment, unity of purpose and help them resolve critical fleet management issues.
Provide Procurement with feedback on equipment reliability and supplier performance in supporting equipment through life
Collaborate with Safety on any incidents or accidents involving equipment
Lead equipment design improvements that improve operational performance, reliability and safety
Act as the fleet management Subject Matter Expert (SME) providing advice and guidance up, across and down the regional chain of command
Participate in global fleet management forums and workshops to help develop the Swissport Fleet Management System
Qualifications and Competencies for the Fleet Management Job
Higher level of education, preferably Bachelor’s degree in related engineering or fleet management field
Minimum 7 years of experience in operational fleet management roles; preferably in the aviation sector
Previous experience as a GSE workshop manager highly desirable
Experience in developing requirements documents, formulating plans and managing roll-outs effectively
Experience of working in a performance management culture driven by KPIs
Ability to work with key stakeholders in multiple locations and at various levels
Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem solving skills
Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels
Results oriented with strong analytical and problem solving skills
Self-starter with a high degree of motivation and pro-activeness
Willingness to travel extensively across the region (50%)
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Company Founded: Founded in 1996
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Fleet Management Warehouse Team Leader
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Research Intern
Position Summary
The Research Intern reports to the Senior Research Manager and Head of InterMedia Africa based in Nairobi and works, with direct supervision, on a range of InterMedia research projects and assignments. S/he will work closely with InterMedia staff at all levels and across all InterMedia offices and will be expected to take responsibility for the quality and timely delivery of their work. The Research Intern will provide support on more than one project at any given time and will need some guidance to manage workload and prioritize. S/he will report to a Senior Research Manager and will be encouraged to provide input and ideas for new business initiatives, innovation in project design and to strengthen internal processes through communication with their supervisor.
Primary Responsibilities
· Provides project management support throughout project implementation.
· Under direct supervision, prepares quality documents including research instruments, client reports, whitepapers and marketing materials as assigned.
· Performs secondary research and conducts quantitative, qualitative and digital data analysis and visualization.
· Actively adopts internal working practices and uses electronic project management and intranet systems.
· Maintains project documentation and ensure appropriate storage of all materials on Interpoint.
· Supports new business development initiatives as assigned.
Additional Responsibilities
· Contributes to proposals, projects and business development as assigned.
· Develops proficiency in quantitative and qualitative research analysis techniques and software including SPSS and ATLAS.
· Provides back up and support to project teams and other departments as necessary including business development, Resource Allocation, Finance and Administration.
· Supports their project team by ensuring that all documentation and research materials are maintained and saved on InterPoint and InterPoint information is upto date.
Qualifications (Education, Experience and Specialty Skills)
· Bachelors or Masters Degree in Social Sciences or any relevant field with 1 to 2 years of work experience.
· A passion for working in international research and competent in designing and delivering research solutions that provide clients with the strategic insight they need.
· Strong knowledge of MS Office suites and confident working with quantitative and qualitative analytical software including SPSS and/or NVIVO or equivalents.
· An excellent team player and problem solver with a client focused approach to work.
Notes:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. -
Technical Support Engineer
Job Description:
Responsible for technical support activities and SLA to customer.
Roles & Responsibilities:
Responsible for system integration for installed systems including OEM.
Formulate deadlines for all projects and ensure deadlines and compliance.
Provides onsite support and technical advice.
Ensure prompt and accurate completion of all service requests by customers.
Research and resolve service issues and implement solutions Facilitate Customer resolution for escalated calls and engage the necessary technical support. Follow up with unsatisfied customers to ensure issues are resolved and customers are satisfied.
Technical instructor on equipment for staff and customers within the region. (Only when certified by Ceragon as an instructor).
Responsible for Network optimization and performance for customers ensuring KPI values are held.
Analyze all incoming requests from customers and adequately provide resources for solutions while ensuring customer priority is upheld and KPI are met.
Continuously Identify and highlight best practices in support management through activities and relay process method recommendations to direct manager.
Responsible for managing all NOC services.
Ensure quality of service delivery commitment in SLA/MLA is met.
Compile reports on SLA targets, numbers and types of request, communicating findings to the line manager and to respond to any further requests for data that are required for analysis.
Provide technical support to project team, sales team and customers.
Handle repair and return services for faulty units (RMA) in accordance with individual customer(s) agreement.
ROLLOUT MANAGER PROJECTS/ SURPPORT:
Confirm with relevant project/support manager on open SLA to customers before rollout.
Provide support to Subcontractors during / after installation when required and in line with SLA per customer.
Reporting:
Closely cooperate with Project / Support Manager.
Closely cooperate with Planner and the Technical Manager.
(a) Report Bi-weekly to Customer’s Project Managers during ongoing support.
(b) Submit Status Progress report.
Reporting on Inside:
Provide Engineering & Configuration data on INSIDE.
Update milestones on INSIDE.
Generate report from INSIDE.
Competencies:
Very good knowledge of Microwave radio relay systems in general.
Very good knowledge of Ceragon’ s products and services.
Fluency in English written and oral, preferable knowledge of second foreign language.
IT literacy, Windows, MS Office, Lotus Notes.
Good knowledge of PathLoss and other design tools.
Customer and business orientation.
Ability to work in multicultural environment.
Relevant telecommunication certifications e.g (DMRR, LOS, line of sight survey, Planning.
Ability to get general overview and coordinate activities
Initiative/pro-active, respective to identification of business opportunities and technical challenges.
Ability to work and deliver under pressure.
Fluency in English written and oral, preferable knowledge of second foreign language.
Ability to work in multicultural environment.
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
Work Environment:
This job operates in a professional office and field environment, with the flexibility of working from other locations.
This role routinely uses standard office equipment such as computers, phones, photocopiers, ERP tools, e.g oracle, inside. Other field tools are also utilized.
Travel:
This position requires up to 50% travel. Frequently travel is outside the local area and overnight.
Job Requirements:
Required Education and Experience:
Three to five plus years of technical experience in telecommunication with a minimum or three years of relevant progressive experience.
Relevant higher technical education or Master/Bachelor of Science.
Preferred Education and Experience:
Certification and experience in microwave radio installation. -
Water and Irrigation Technician
The Water and Irrigation Technician will play a central role in supporting SPARK Project to implement efficient and effective water and irrigation facilities within a broad based entrepreneurial mind-set and a new set of business development ideas among the Persons of Care (PoC) in Kakuma Refugee Camp. This will involve working with other project officers, partner organizations and PoC community in the camp.
Qualifications & Experience
· Diploma in Agriculture, Water or Engineering related studies. A degree will be an added advantage.
· Minimum three years’ work experience in a similar role.
· Good understanding of soils and water conservation and understanding of irrigation equipment. -
Business Development Officer Administrative Assistant Agriculture Extension Assistant Water and Irrigation Technician Monitoring & Evaluation Assistant Project Accountant Project Manager Business Development Assistant Agricultural Extension Officer
Reporting to the Project Manager the Business Development Officer will play a central role in supporting innovative livelihoods initiatives to facilitate a broad based entrepreneurial mind-set and a new set of business development ideas among the Persons of Care (PoC) in Kakuma Refugee Camp. This will involve working with other project officers, partner organizations and PoC community in the camp. Key activities will involve the coordination and mainstreaming of business development activities in the refugee camp.
Qualification and Experience Bachelor’s degree in Business Management, Microfinance, Entrepreneurship, or relevant tertiary qualification in cooperative and Economic Development studies, and/or experience in related fields,
Experience in community policy development & advice; facilitating, coordinating, and managing project plans.
At least 5 years of progressive programming experience including understanding of and ability to promote empowering and developmental models in community work through highly effective communication skills.
Ability to assist groups to formulate their ideas into constructive actions.
Exercises sound judgement and political sensitivity – especially in relation to the community organization; local governments among other stakeholder.
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Communications Specialist Partnership & Business Development Specialist Business Development Advisor
Salary Scale: AH5 Reports to: Partnership and Busniess Development Adviser Liaises with: Partnership and Business Development team; Country Offices; HR
Job Purpose:
To strategically use media and communications to improve the health and wellbeing of lively-hood challenged communities in Africa.
Job summary:
Under the direction of the Partnership and Business Development Adviser, manage the planning, coordination and completion of regional plans, processes and projects in the execution of AAH-I’s Communications Strategy.
Work in close liaison with others to identify, develop and communicate the impact of AAH-I’s work.
Communication Job Duties & Responsibilities
Work with country teams, programme staff and partners to ensure high quality communications products – such as stories, photos, annual reports, newsletters, blogs, website, video and exploring new ways to get messages across using social media, online platforms and mobile technology – for a wide range of audiences at various levels.
Support AAH-I’s internal communications by working closely with IT; HR to increase staff understanding of AAH-I’s vision and mission and capture and share learning through a variety of channels such as newsletters, videos, talks, calendars and so on
Build media and communications capacity by delivering training and advice to AAH-I’s staff, partners and communities on media, documentation and communications skills.
Manage the organisation’s knowledge management system to support documentation and sharing of best practices and success stories and ensure accessibility through various tools – intranet, portals etc.
Manage organizational events and launches for publications, projects, PR activities and donor visits.
Provide communications advice including crafting of relevant messages, use of the right media channels by critically developing strategic solutions to given communications challenges.
Update and maintenance of social media channels within the regional office (Twitter, Facebook, You tube).
Support in corporate branding through
Train and advise (as needed) Country communicators in providing and managing content for these sites.
Expected Outcomes
AAH-I’s work at country, regional and global levels is furthered through effective execution of the Communications strategy and budget
AAH-I’s audiences and supporters are effectively influenced to support our core development and humanitarian issues through the creative and strategic use of both traditional and new media
AAH-I is effectively represented in the media and other external audiences and delivery of messages and reputational risks and opportunities is enhanced
Staff and partners are empowered through enhanced capacity in communications
Innovation and finding creative new ways to communicate messages to new audiences
Professional qualifications
A Bachelor’s degree in communications or its equivalent Over 5 years’ experience working with media, delivering communications strategies, managing internal communications, knowledge of digital media, and building capacity and creating networks.
Skills and competences for Communication Job
Minimum requirement: Bachelor’s Degree in Journalism, public relations or related field.
Good understanding of East Africa region.
At least five years’ experience in communications in the development sector.
Advanced understanding of internet and latest communication trends/ technologies.
Extensive background in communications, journalism and web-based information management.
Extensive background in coordinating; producing written content for donor/ sponsor engagement, public advocacy and media relations purposes.
Excellent written and verbal communication skills and the ability to communicate complicated and technical issues in a concise and clear way, to a wide range of target audiences.
Excellent inter-personal skills and ability to work in multi-national, multi-cultural teams
Contacts with media and other key external relationships in the region and AAH-I’s countries of operations
Knowledge of professional and ethical issues relating to the Profession.
Commitment and knowledge of AAH-I’s vision and values
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Business Development Advisor
Salary Scale: AH3 Reports to: Programme Director
Responsible for: Monitoring & Evaluation Specialist; Partnerships & Business Development Officer, Commuications Officer Liaises with: AAH-I Directorate, Country Directors, Development Partners Duty station: Nairobi, with periodic travel within the region
Job Summary
Provides strategic direction and oversight to Business Development; Fundraising to ensure that AAH-I positions itself to increase its relevance and viability as a business and that it has the financial resources it needs to deliver its Vision and Mission.
General Responsibilities
Strategy/Business Development and Partnerships
Leads on corporate business development strategy, planning and implementation in liaison with the Directors
Advises Country Directors regarding business/funding strategy and works closely with them to ensure country resource mobilisation strategies are in place
Ensures coordinated business development system and guidelines are in place
Manages the department budget as appropriate.
Build cross functional team support to COs for proposals development, including
Provide technical support to COs during prepositioning meetings with bilateral, multilaterals, foundations, Public Private Partners, etc.
Monitor the donor competitive landscape, and circulate funding forecasts to COs to enable them to organize prepositioning meetings with donors.
Provide support and guidance to COs in development of capacity statements to be utilized during prepositioning meetings with donors.
Circulate funding forecasts to COs and support them to identify and capture new grant funded opportunities.
Maintain an up-to-date record of the requirements of current potential regional donors and be proactive in the lookout for opportunities for regional donors etc.
Research, analyze, develop, and track relationships with new and current donors at regional level and share information with COs.
Advises Directorate and Country Directors on strategic, planned approach to Business Development
Pre-positioning: Create mechanisms and tools to identify funding opportunities matched against Headquarters and Country Office strategies to effectively pre-position donors
Build close cooperation with other Country Offices and key stakeholders within and external to AAH-I to work together to develop and implement Business development strategy. Share learning, innovations and better practices across the region.
Supports Business Development Officer to develop strategy and partnerships related to private sector/business partner
Provide strategic direction for COs to pursue non-traditional funding sources, identifying emerging or untapped high potential donors
Lead the development of key grants database for performance monitoring portfolio management in the region
Ensure existence of a System/Database for past performance (All grants, US, EU, DFID, UNHCR, Bread for the world etc.
Capacity Building
Oversees the development and implementation of Country BD capacity building plan
Oversees development and management of the BD tools, guidelines and procedures
Supports the Communications Team to ensure that the website and social media communicate effectively for key BD partners.
Liaises with the M&E Manager and Communications Manager to support effective knowledge management designed to identify, capture, document and communicate results and learning.
Leads on production of larger proposals and submissions
Oversee production of concept notes, proposals and equivalent.
Monitoring and Evaluation
Working with the M&E Specialist, ensure that the MIS is fully rolled out in all countries and that program teams are using the same to produce high quality reports.
Timely review and submit high quality donor and institutional program reports.
Timely M&E and donor reports with corrective measures taken where necessary;
Communications
Oversee communications to ensure execution of AAH-I’s Communications Strategy
Work in close liaison with others to identify, develop and communicate the impact of AAH-I’s work and aggressively market the organisation to potential funders and partners.
Ensures and maintains the quality of Communications programmes and activities delivered.
Expected Results
Corporate BD targets delivered.
Progress in implementation of the corporate BD strategy and sustainability strategy (and therefore contribution to the corporate strategic plan).
Annual and quarterly operational plans for BD developed, updated and followed.
Any other relevant duties that may be assigned by the Programme Director.
Qualifications for Business Development Advisor Job
A Master’s degree or equivalent in a relevant subject (International Development Project Management etc.)
Proven track record of leadership, with at least 10 years’ progressive senior management experience including managing cross-cultural teams across countries.
Experience in developing new areas or programmes desirable.
Proven track record in resource mobilisation, in particular of large projects and grants, including production of proposals and tenders (technical and commercial)
Proven track record of management of winning bids in the for-profit and not-for-profit sectors
Proven track record of successfully identifying, developing and managing strategic partnerships
Understanding of the global development architecture and key players (donors, INGOs, consulting companies and investment funds)
Commitment to promote AAH-I’s Vision, Mission and its strategic goals
Excellent interpersonal skills with demonstrated ability to manage proposal processes and team relationships to ensure effective collaboration by various contributors to the process
Entrepreneurial orientation, self-starter able to work independently and cope with demanding work situations in complex setting.
Skills and Competence:
Strong management and supervisory skills and experience.
Demonstrated leadership ability in strategising and coalition building.
Demonstrated effectiveness and lead experience in Country and fund development.
Strong analytical (both political and organisational) skills with good attention to detail.
Ability to provide coaching, mentoring and leadership to team members.
Commitment to and understanding of AAH-I’s values -
Technicians
Do you believe you have what it takes to service, maintain and keep in good order all Ground Service Equipment (GSE) at Swissport?
Applications are invited from suitable candidates to fill the above position in our Maintenance Department.
The successful candidates are responsible for ensuring that maintenance and repair works are undertaken in line with uptime availability and cost leadership.
Key Duties and Responsibilities:
Perform and show competence in preventive maintenance per established schedules on all ground support equipment.
Provide trouble-shooting and diagnostic assessment of ground support equipment as required.
Modify and overhaul power plant, drive-train, brake, electric and hydraulic systems.
Remove malfunctioning ground support equipment from service and ensure GSE is not returned to service until malfunction has been properly diagnosed and repaired.
Respond to emergency service calls as well as accidents involving ground support equipment.
Demonstrate proper use of tools, diagnostic equipment, etc. required for equipment maintenance and repair.
Complete all maintenance/repair documentation consistent with carrier, station, airport authority, and Swissport requirements.
Ability to carry out both Arc and Gas welding activities
Comply with all Swissport, airport authority and carrier safety and security requirements.
Will retain a motor vehicle driver’s license for air side / non airside in good standing at all times.
Keep GSE shop and its equipment clean and serviceable at all times, report any and all deficiencies to management.
Fuel equipment as necessary with full regard for all safety and environmental requirements.
Liaise with Ramp management, customers and staff in a professional manner when needed.
Operate and drive all types of equipment – motorized and non-motorized.
Skill set requirement
Education: KCSE Mean C Minus, with computer proficiency.
Professional Knowledge: Craft 3 Certificate in Automotive Engineering or Mechanical Engineering.
Experience: At least 3 years as a technician in a busy operational environment.
Good written and verbal communications skills. -
Administration Officer
Job Description
Job Summary:
To oversee and coordinate efficient and high quality administrative function at the AAH-I Headquarters; To be responsible for the provision of efficient and effective procurement management support while exercising a high degree of integrity and accountability.
Key Duties and Responsibilities:
Administration and LogisticsDesign, implement and oversee the maintenance of administrative systems for the efficient functioning of the office.
Coordinate and manage the leased Nachu plaza office space.
Maintain and organize insurance of office equipment through organizing routine maintenance and repairs.
Coordinate and manage travel arrangements for the organization through liaising with travel agents and country administration for timely cost effective booking arrangements.
Efficiently arrange for meetings/workshops, manage logistics including office errands.
Oversee efficient travel arrangements for staff and visitors at all times.
Liaise with the Regional Finance Manager to oversee management of fixed assets and insurance coverage
Maintain inventory database and appropriate reports as and when required
Perform administrative duties for the Finance and Administration Director relating to board meetings.
Provide administrative oversight on work place health and safety.Procurement
Oversee the procurement of all office supplies and services, auditing and approval of all contracts and payment document ensuring acceptable documentation, standards, policies and procedures are adhered to.
Ensure prequalification of suppliers is done professionally and act as secretary to the procurement committee
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Oversee the negotiations, preparation, approval and execution of contracts, develop MoUs and SLAs that ensure cost savings and AAH-I interests are considered
Participate in drawing up and reviewing contracts and leasesReporting
Produce monthly Administration reports to monitor achievement and advice on progress against strategic needs of the organization.
Produce monthly reports on status of procurement requests and LPO commitments and share with the Regional Finance Manager.
Prepare other monthly reports as required from time to time.Supervisory
Supervise and provide adequate guidance, supervision and support to the Assistant Administration Officer.
Qualifications, Skills and Experience:
Holds a Bachelor’s Degree in Business Administration or related field. Training in supply chain or procurement will be an added advantage.
Minimum 5 years work experience, 3 of which should be on a similar role.
Proficiency in MS-Office applicationsAdditional Skills & Competences
Good skills in conflict resolution/problem solving, teamwork, crisis management
Experience in working in a multi- cultural environment.
High level of commitment and working with minimal supervision.
Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
Able to respond to deadlines.
Well-organized in work and filing systems.
Integrity and strong interpersonal skills.
Customer Service orientation.
Strong computer skills, with solid proficiency in managing databases and Excel.
Able to work under pressure in a busy work environment
Good planning and organizational skills and efficient work methods.
Good communication and interpersonal skills. -
Study Enumerator
Job Responsibilities
Provide support for refining and translating survey instruments
Recruit, train and supervise Research Assistants
Document issues that arise during fieldwork and communicate them to the field coordinator
Any other duties assignedMinimum Qualifications
At least 2 years of relevant professional experience in field data collection, preferably in collecting quantitative data using electronic data collection instruments
Good understanding and skill of properly managing respondents
Have excellent interpersonal skills, team players and are able to effectively solve problems and adapt to changing situations
Time management skills and ability to work independently
Attention to detail
Good written and spoken English and Swahili
Passionate about research workMethod of Application
If you feel motivated to work for Strategic Africa as a Study Enumerator and you fulfill our requirements for this role, we look forward to receiving your application by 5.00p.m, 11th January 2019.