Company Founded: Founded in 1996

  • School’S Fleet Management Officer 

Lower and Upper Primary School Teachers

    School’S Fleet Management Officer Lower and Upper Primary School Teachers

    Job Description

    Main Responsibilities and Duties

    Ensure that all vehicles are in excellent operating condition, properly assigned and that drivers carry out basic maintenance such as checking oil and fuel levels, battery water levels, tire pressure, transmission, and that the vehicles are clean, neat and has proper accessories such as spare tire, jack, fire extinguisher, triangles, first aid kit and tool kit.
    Vehicle usage control by tracking and reporting on vehicle movements and positions regularly on daily basis.
    Monitor all vehicle movements to ensure that no vehicle leaves the compound without proper authorization or work allocation.
    Ensure that vehicles are road worthy and that all accidents, repairs and defects are reported and attended to.
    Prepare regular reports on vehicle mileage, fuel consumption, break downs, repairs and maintenance in accordance with the company standards. This includes data entry on the fleet management system and generation of reports from the system.
    Maintain all fleet related records and documents (Vehicle insurance, vehicle fuel logs, vehicle inspection reports, and all other fleet documents).
    Monitoring vehicles and drivers performance and identifying opportunities for optimization
    Ensure that drivers are well trained in all types and kinds of fleet/vehicles and undergo periodic health check-ups and eye tests.
    Analyze trip requests and note patterns and requirements to ensure that the fleet is adequate and responding to all customer needs.
    Ensure that all documentation concerning the vehicle is current such as registration, insurance policy, license plates and log books.
    Manage the drivers and transport assistants to ensure effective and optimal service is offered to our customers.
    Ensure all transport staff have the required documentation for work; valid driving licenses, PSV and Class A licenses.
    Effectively handle all leave, training, performance and disciplinary needs of the transport staff to achieve a highly effective customer oriented team.
    Maintain individual files on each vehicle, documenting all repairs and operating costs, including gas and oil consumption and breakdowns.
    Ensure that safety measures are up-to–date and that all personnel are properly dressed and complying with procedures relevant to the operation.

    Key Results areas
    The accountability areas are as follows;

    Clear and detailed reporting
    Proper documentation
    Effective route management
    Increased customer satisfaction levels
    Compliance with traffic rules and school policies
    Preventive maintenance

    Knowledge and skills required

    A Bachelors degree/diploma in logistics or fleet management
    Professional course in logistics or fleet management will be an added advantage
    Minimum of 3 years work experience in fleet management in a busy organization
    A valid certificate of Good conduct and valid driving license BCE, with class A and PSV
    Excellent analytical and problem solving skills
    Good interpersonal skills
    Ability to work under pressure and long hours

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  • Lady Driver

    Lady Driver

    Overall Job purpose: To support business growth in our trading outlets by harnessing pleasant customer experiences at every touch point and nurturing good business relationships with all levels of trading outlets that the Company deals with.
    Job Qualifications

    5 years driving experience
    Must possess a Certificate of Good conduct.
    Must have a valid driving license and be an accident free driver.
    Excellent eye sight and honesty.
    Must be smart and presentable (well groomed).
    Understand the traffic rules.
    Good communication skills must have good command of English and Kiswahili languages.
    Able to work under minimum supervision.
    Must be well conversant with Nairobi and its environs.

  • Marketing Manager

    Marketing Manager

    Job Details
    The position holder should have good experience in the floriculture industry.
    Duties and Responsibilities

    Formulate, direct and coordinate marketing activities to promote products presentation, working with the Sales team and Post Harvest manager.
    Negotiate contracts/Prices with customers and manage proper balanced flower distribution within regions.
    Develop pricing strategies, balancing with farm’s objectives and customer satisfaction
    Use sales forecasting and strategic planning to ensure the sale and profitability of flowers and monitoring market trends
    Expand and develop marketing platforms for the clients’ products.
    Advise on local, national, and international factors affecting the buying and selling of flowers.
    Analysis of client research, current market conditions and competitor information Develop and implement Marketing policies and procedures
    Daily communication with client’s i.e. receiving and facilitating processing of their orders and any other requirements
    Formulate, direct and coordinate marketing activities to promote products presentation, working with the Production and Post Harvest managers.
    Identify, develop and evaluate marketing strategy based on knowledge of the company objectives, marketing characteristics and cost and mark up factors.
    Evaluate the financial aspects of product development, such as budgets expenditures, research and development, and return on investment and profits loss
    Negotiate contracts/Prices with clients and manage proper balanced flower distribution establishing distribution networks and developing distribution strategies in consultation with the Management.
    Use sales forecasting and strategic planning to ensure the sale and profitability of flowers, analyzing business developments and monitoring market trends.
    Advise on local and international factors affecting the buying and selling of flowers
    Consult with clients to gain advice regarding the types of roses expected to be in demand.
    Monitor market trends and advising the production and post harvest team to manage cycles.
    Determine and manage the marketing budget and deliver marketing activity within agreed budget.
    Communications with clients- receiving orders confirming orders, facilitating processing of orders based on the current specification and or temporally specification and availability and communicating any shortfalls to clients on time advising the pack house on spec changes and order priorities.

    Qualifications, Experience & Personal Attributes

    Advanced Certificate and Postgraduate Diploma in Marketing
    Experience in all aspects of developing and managing marketing strategies.
    Relevant product and industry knowledge for a minimum of 3 years.
    Experience in floriculture industry a must.
    Technical marketing skills
    Commitment.
    Excellent communication and interpersonal skills.
    Quality oriented.
    Honest.
    Hardworking.
    Must be self-disciplined, a team player, honest and of high integrity.
    Must be able to work under minimum supervision while meeting the set targets & deadlines.

  • Strategic Plan Writing Consultancy

    Strategic Plan Writing Consultancy

    Action Africa Help International (AAH-I) is seeking for the services of a Consultant to write out its Strategic Plan, 2019 – 2023 as outlined in the scope of work below. Additional information can be provided to potential bidders upon request.
    INTRODUCTION:
    AAH-I’s Five-Year Strategic Plan, 2014 – 2018
    In late 2013 AAH-I developed and launched its 5-Year Strategic Plan (SP) 2014 – 2018 which outlines the framework for the organization’s programmes and activities as guided by the institution’s vision, mission and core values.
    AAH-I undertook a mid-term review (MTR) of the SP in the third year (2016) of its implementation to identify challenges and outline corrective actions to ensure that implementation of the strategic plan was on track to achieve maximum results by the time of its completion. It was part of ongoing process of learning, continual improvement and development of the organization.
    AAH- STRATEGIC PLAN, 2019 – 2023
    This year 2018, the organisation set out to design the next Strategic Plan for the period 2019 – 2023. Since March 2018 there have been several engagements at corporate and country levels to understand the external and internal contexts, discern drivers of change and craft tenets of corporate culture that will take the organisation to the next level.
    The 2019 – 2023 Strategic Plan is expected to be a result of various analyses and reviews of the previous period, taking into account the significant changes and emerging issues – political, environmental and social-cultural that have taken place in AAH-I’s operating context and internal organizational environment in the past five years.
    The following activities have already been undertaken by the Board of Directors and Technical and Management Teams (TMT):

    Revisiting the vision, mission and core values of AAH-I;
    Internalizing and incorporating the key findings and recommendations of the mid-term review of the current Strategic Plan, 2014 – 2018;
    Internal organizational context mapping and capacity assessment using the McKinley 7S methodology and SWOT
    External operating context analysis using a mix of brainstorming and researching on current and emerging global, regional and country-specific information using PESTEL
    Strategic choices have been made in respect to thematic interventions, geographic focus and key approaches.

    A lot of information has already been generated through internal inputs, discussions, consensus and decisions. The Consultant’s scope of work is therefore to write out the Strategic Plan, with assistance and participation of the TMT.
    Unless otherwise directed, the Consultant’s key deliverables are as follows:

    Conduct a review of the information which has been generated to date by the Board of Directors and TMT;
    Hold one-on-one and group discussions with the TMT to generate further ideas that will help to clarify or enrich the information provided;
    Recommend further data gathering, where information provided is inadequate;
    Prepare a draft of the Strategic Plan that is based on the information gathered through intense engagement with the TMT.

    Download the complete TOR.

  • Project Liaison Officer

    Project Liaison Officer

    Job Description
    Department: Livelihoods
    Reports to: Area Manager
    Job Summary
    To oversee all Safe from the start project (Ufundi Bunifu project) related activities from planning to implementation and monitoring that will ensure delivery of finished products by artisans supported by Local Service Enterprise (BOWA HOPE) and increased economic opportunities for survivors of SGBV in Kakuma/Kalobeyei. S/He will be responsible to ensure that the approaches used during implementation are accurate and effective, conforming to the global best practice while staying relevant to the context of the project.
    DUTIES & RESPONSIBILITIES

    The project liaison officer will be working closely with AAHI (Kenya Programme) and BAWA HOPE (BH) to ensure project deliverables are achieved.
    He/she will support fully in the implementation of Ufundi Bunifu project activities including the LSE (BAWA HOPE).
    He/she will facilitate the visits for BH in Kakuma. Mobilize the groups and coordinate the trainings. (date, time, transport, refreshments).
    He/she will manage the stock of raw materials at the business centre production site.
    He/she will manage the payments of the labour for the refugee artisans engaged in the production of products.
    He/she will organise in liaison with the administrative officer for BH staff (accommodations, transport).
    He/she will manage the transport of the raw materials from Nairobi to Kakuma.
    He/she will join the monitoring visits with UNHCR staff and BH

  • Assistant Manager

    Assistant Manager

    Job Description

    Job Summary: Overall co-ordination of the company’s activities while ensuring efficiency, accuracy, timeliness, quality, profitability and security of all resources within the premises.
    Principal Accountabilities:

    Stock Management

    Taking stocks daily and ensure all stock movements are entered into the system
    Verification of all stock both closing and opening

    Profit Sales

    Work with the accounts department to set your budgets and targets and manage your costs accordingly
    Responsible for the achievement of set monthly and annual sets targets
    Management and control of accounts receivable and credit sales
    Maintain monthly actual margins within -2.0% to +1.0% of your calculated theoretical margins
    Take necessary steps to ensure your restaurant gains profitability

    Quality Assurance

    Responsible for maintaining high standards of excellence and raise our operations minimum score
    Improve on the scores within a specified time frame incase deficiencies are noted
    Ensure all the products are of acceptable standard i.e daily routine check of product shelf life
    Maintain a clean work environment with high health and safety standards always

    Staffing

    Conduct shift meetings with staff at the beginning of each shift
    Conduct monthly staff meetings with all staff
    Prepare and maintain the weekly work schedule for all staff in the assigned unit
    Conduct continous and quaterly performance evaluations for staff
    In liaison with the Human Resource department ensure proper staffing in the assigned unit

    Communication and Customer Service

    Respond to all customer feedback within 24 hrs from receit of a customer issue
    Reply to all emails within 24 hours of receipt
    Ensure Aura Clocking in/out reports are sent to HR on the 16th of every month
    Ensure timely communication of any supplier issue to General Manager

    Qualifications, Experience & Knowledge:

    Diploma in Business Management or Business Administration
    3 years’ experience in restaurant operations, 2 years being in a managerial position
    Restaurant management experience is an absolute requirement
    Excellent communication skills both written and verbal
    Skilled in creating analyzing and understanding reports/budgets.

  • Cleaning Supervisor

    Cleaning Supervisor

    Job Description
    We currently have an opportunity for a Cleaning Supervisor to join our team. This is a great opportunity for a customer focused individual, which can offer unrivalled opportunities for career progression.
    Responsibilities

    The supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behavior whilst on duty
    Ensuring that a first class cleaning service is delivered to all areas within the offices
    Reviewing work schedules and staff rotation schedules
    Ordering and issuing of cleaning materials
    Monitoring of all cleaning activities in all Cytonn offices and giving weekly reports
    Ensuring all staff are aware of the Health and Safety policies and procedures
    Inspect cleaning standards for both offices and common areas.
    Oversee staff attendance, discipline, grooming, motivation and career development
    Any other duties as may be prescribed from time to time

    Job Requirements

    Previous experience with a cleaning company environment
    Previous experience of managing a team
    The ability to implement and adhere to standards and procedures
    Health and Safety experience
    Good interpersonal skills
    Any cleaning qualification or equivalent is also desirable, but not essential
    College certificate

  • Regional Programme Manager

    Regional Programme Manager

    Grade: AH 3
    Department: Programmes
    Reports to: Programme Director
    Staff reporting to this post: Project Managers; Finance Officer; Other Project Staff
    Liaises with: AAH-I Directorate; Regional Security Manager; Donors in the country, Government Authorities, Agency representatives as well as other important stakeholders in Somalia
    Duty Station: Nairobi, with frequent travel to Somalia’s South Central, Somaliland and Puntland regions
    Purpose of the role: The Regional Programme Manager has the overall responsibility for effectively and efficiently managing AAH-I Somalia in building strategic partnerships, resource mobilisation, advocacy, leadership and management to contribute to AAH-I’s Mission and Vision.
    Duties & Responsibilities
    1) Partnership development and resource mobilisation
    The Regional Programme Manager is responsible for leading the team to develop strategic partnerships with key government, funders and implementing partners in line with the overall country strategy. This includes developing relationships with key line Ministries responsible for livelihoods (Agriculture, Livestock and Fisheries), Health, and Refugees and Internally Displaced Persons. Keeps abreast of the country priority development areas and ensures that the country strategy addresses them so that the Somalia Country Programme remains relevant to its stakeholders. The RPM will ensure that AAH-I is represented in key regional and national fora including the regional fora for planning and implementation of the Somali returnee strategy. The Regional Programme Manager will ensure representation with key UN and other multilateral and bilateral agencies based in Nairobi and Mogadishu. This includes keeping up to date with business development and planning regarding regional and national contracts and multi-donor development plans. S/he will work with the senior managers within the Somalia Country Programme to ensure that programme design and planning aligns with and secures support from these key partners. This means ensuring that senior staff are kept abreast of global debates for instance related to the Sustainable Development Goals, development financing and development innovations.
    2) Programme Development and Management
    With overall responsibility for programme development and management, works in consultation with the Directorate to develop the country strategy in line with the overall AAH-I strategy and prioritise programme strategies. Takes the lead in identifying new projects and gap areas in existing projects with a view to soliciting new funding. Ensures that programme and project activities outlined in the overall AAH-I and Somalia Country Strategic Plans and donor contracts are effectively implemented in accordance with contractual obligations and AAH-I’s goals and mission. Ensures that the quality of Somalia Country projects and services delivered is maintained and that projects are implemented in accordance with AAH-I’s policies and procedures.
    3) Human Resource Management
    Effectively manages Somalia Country Programme staff according to the approved Human Resources (HR) policies and procedures, and ensures that the Somalia ream fully conforms to labour laws and regulations in Somalia and Somaliland. Effectively manages by setting performance targets in line with the Country Programme and project objectives and ensures that the managers follow AAH-I policies and procedure in management of project staff and partners in the field.
    4) Financial Management
    Works closely with the Finance Manager to ensure effective management of country and project budgets in compliance with AAH-I’s and donor policies and procedures. Supports and manages the Finance Manager to ensure that the agreed reporting deadlines are fully complied with. Working closely with the senior managers, draws up annual work plans and budgets for the country and seeks AAH-I Directorate and International Board approval and monitors implementation.
    5) Security & Risk Management
    The Regional Program Manager shall be responsible for safety and security of staff, assets and ensure continuity of AAH-I Somalia program.
    S/he shall also be responsible for;
    a) The development of Somalia Security policy, plan and standard operating procedures in line with AAH-I Security policy and ensure their implementation
    b) Ensuring timely Security Risk Assessment, prioritization of risk levels and enforcement of mitigation measures
    c) Putting in place and implementation of Minimum Security Operating Standards (MSOS).
    d) For continuous security training and up to date briefing of staff and consultants.

  • Accounts Assistant

    Accounts Assistant

    Key Responsibilities

    Verify, allocate, post and reconcile transactions
    Perform basic tasks like filing, data entry, receiving and transferring calls and processing mails
    Handling Communications with clients and vendors via phone, email and in- person
    Process transactions, issue cheques, update ledgers and participate in budgeting
    Prepare financial reports
    Assist with Audits, fact checks and resolve discrepancies
    Contributes to team effort by accomplishing related tasks as required.

    Job Qualifications

    Degree or Diploma in any business-related course
    Must have at least 1-2 years of experience in Accounting/Finance
    Familiar with Accounting Software
    Must have good communication and interpersonal skills
    Should have good problem-solving skills
    Have good math and analytical skills
    Be a great team player and attentive to detail

  • Auto Electrician

    Auto Electrician

    Job Description

    Department: Logistics: Workshop Unit
    Reports to: Workshop Officer
    Duty Station: Kakuma, Kenya
    Job Summary
    To be responsible for the general maintenance, servicing and repairs of all vehicles, generators and other vehicle electrical components. The role will ensure safekeeping and maintain safe working conditions to avoid risk that may cause injury to himself as well as the others.
    Duties & Responsibilities
    The General maintenance, servicing and repairs of all vehicles and generators and other vehicle electrical components

    Carry out the Electrical preventive maintenance and repair of vehicles, plant and equipment.
    To rescue breakdown vehicles in the field and provide defect reports on the root cause and actions taken into the breakdown.
    Request for spare parts; requisitions must be approved by the supervisor.
    Take responsibility of approved spares and work in progress for intended purpose.
    Inspect and test vehicles’ AC system to verify system compliance with plans and specifications and to detect and locate malfunctions
    Conduct maintenance check for vehicles air-con, heaters and coolers
    Install vehicles Air-con and heaters whenever required.
    Repair damage and dysfunctional vehicles air-con, heaters and coolers

    General Tasks

    Skilled in understanding schematic diagram and lay out of all electrical aspects of Vehicles/generator installation.
    To update vehicles/generators and other assets repair schedule.
    Records each job time performed on the time sheet and job carried out to each job.

    PERSONAL SPECIFICATIONS
    Qualifications

    Relevant diploma in Electrical engineering.
    Driving licenses class B,C & E
    Must have wide knowledge and skills in repairing different kinds of vehicles electrical systems that include and not limited to air-cons, cooling, heating systems
    Relevant experience in spare parts management.
    Notions in computer literacy / data processing (Word, Excel, Access)
    English read / written / Spoken

    Professional experience
    At least 5 years’ work experience in a comparable position with references
    Additional Skills & Competences

    Sensitivity in handling and disposing of documents which may be important
    Reliable and good organisational skills.
    Team-work and participation
    Level of self-supervision and ability to take initiative
    Degree of accuracy and attention to detail
    INGO experience and understanding of humanitarian sector
    Commitment to and understanding of AAH -I’s vision, mission, and values.