Jobs Kenya

Company Founded: Founded in 1996

  • Country Representative, Kenya

    Country Representative, Kenya

    Overall purpose of the role:

    The Country Representative provides strong leadership in innovative and solution-based humanitarian and development assistance in PWJ’s Kenya Programme and Operation. The Country Representative holds accountability in all aspects of the country’s operation and leads in program management and control, strategy development, resource mobilization, capacity development of the country and field teams, donor and partner coordination, and advocacy. The Country Representative provides oversight in while delegating specific duties as necessary.

    Responsibilities

    Partnership Development and Relationship Management
    Communicating PWJ’s approach and values to external actors
    Build and manage high quality relationships with donors, government, CSO and private stakeholders
    Own revenue targets by proactively seeking out funding opportunities in-country while maintaining a robust opportunity pipeline to sustain growth
    Work with national and local government officials to secure permissions for maintenance and expansion of programs

    Program Management

    Design visionary work-plans and build accompanying budgets ensuring the country meets targets and a high bar of operational excellence across all programs
    Backstop, manage, and guide an operations team in overcoming challenges, staying on schedule, and delivering quality results.
    Be accountable for Key Performance Indicators (KPIs) associated with

    Internal Audit

    Collaborate and coordinate with senior management teams in order to safeguard our beneficiaries and prevent misconduct, including designing and implementing appropriate control measures
    If necessary, provide leadership and oversight of investigations of alleged misconduct, ensuring zero tolerance for fraud and safeguarding standards

    Team Management

    Motivate and coach a large team, including direct management of the county and field management teams
    Build capacity of management staff members by ensuring that they have clearly defined metrics for success, regular feedback on progress, and growth opportunities
    Designing and implementing initiatives that promote PWJ’s values into team practices while monitoring and actioning feedback from the team
    Take reasonable steps to ensure the safety and security of the PWJ team
    Ensure country operations are in compliance with registration and regulatory requirements.

    Strategic Planning

    Lead strategic planning for PWJ in Kenya
    Set and manage towards country goals, that create a roadmap for achieving strategic goals in Kenya

    Required Skills And Experience

    Bachelor’s degree or above in social science, international development, economics or other relevant field
    10+ years of relevant experience – e.g., in non-profit country management, organizational leadership, partnership development, program management, consulting
    Experience fundraising from major institutional and trust donors, especially the government of Japan and Japan Platform
    Outstanding relationship management abilities, including the ability to represent the organization at the highest levels.
    Experience leading government and external stakeholder partnerships in Kenys
    Enthusiasm for fast-paced, evolving environments whilst maximizing the long-term sustainability in the humanitarian and development nexus
    Team management experience, including hiring and building teams
    Good organizational and/or project management skills
    A high degree of autonomy and resourcefulness.
    Problem solver: you look at problems with an analytical and iterative mindset, with a strong framework for prioritization.
    Professionally proficient in English and Japanese.
    Alignment with PWJ’s vision and mission
    Active demonstration of our core competencies: emotional intelligence, problem-solving, project management, follow-through, and fostering inclusivity.

    Apply via :

    recruit@peace-winds.or.ke

  • Head of Internal Audit – Energy/Storage/Distribution

    Head of Internal Audit – Energy/Storage/Distribution

    The Head of Internal Audit will form part of the senior management of the company, reporting directly to the Board representative who runs the Audit Committee. The Head of Internal Audit will hold primary responsibility for implementing and overseeing the entire array of financial controls, assuring the effectiveness and efficient of the audit function in the context of governance, risk management and financial controls.

    Principal Responsibilities
    The position is functionally accountable to the Board Audit Committee and has specific responsibilities as indicated below:

    manage the internal audit function to ensure it adds value to by providing objective and relevant assurance and contributing to the effectiveness and efficiency of governance, risk management and control processes.
    the Internal Audit Charter for the company, consistent with the definition of internal auditing, the Code of Ethics, and the International Standards for the Professional Practice of Internal Auditing, for approval by the Audit Committee. Periodically review the Internal Audit Charter and present relevant changes to executive management and the Board for approval.
    policies and procedures to guide the internal audit activity. Periodically evaluate the quality of the audit work performed to ensure the effectiveness of internal audit department. Review for continued relevance and update on an ongoing basis the policies and procedures, methodology, frameworks, and tools to meet best practice expectations.
    annual basis, establish risk-based plans, covering the entire spectrum of the company’s activities in the various businesses and support functions (audit universe), to determine the priorities of the internal audit activity, consistent with the company’s goals and taking cognizance of the company’s risk management framework.
    the annual internal audit plan and resource requirements, to executive management and the Audit Committee for review and approval. Ensure that internal audit resources are appropriate, sufficient, and effectively deployed to achieve the approved plan. Significant interim changes to the plan must also be communicated to the Audit Committee for review and approval.
    and make appropriate recommendations for improving the governance process; promoting appropriate ethics and values within the company; ensuring effective corporate performance management and accountability; communicating risk and control information to appropriate areas of the company. Assess whether the Information Technology governance of supports the company’s strategies and objectives.
    the effectiveness and contribute to the improvement of risk management processes. Determine whether risk management processes are effective by assessing whether significant risks are identified and assessed; appropriate risk responses are selected that align risks with the company’s risk appetite; and relevant risk information is captured and communicated in a timely manner across the company, enabling staff, management, and the board to carry out their responsibilities. Evaluate risk exposures relating to the company’s governance, operations, and information systems.
    the potential for the occurrence of fraud and how the company manages fraud risk. Conduct forensic audits and investigations into all cases of fraud, losses, and malpractices in the company. Ensure all investigation and forensic audits are performed in a conscientious and careful manner incorporating careful application of professional standards and observation of relevant legal requirements and rules of professional conduct.
    the adequacy and effectiveness of controls in responding to risks within the company’s governance, operations and information systems regarding the reliability and integrity of financial and operational information; effectiveness and efficiency of operations and programmes; safeguarding of assets; and compliance with laws, regulations, policies, procedures, and contracts.
    audit findings in each of the business and support functions reviewed, per the approved internal audit plan, to the Audit Committee, at the scheduled meetings of the Committee. Reporting must include significant risk exposures and control issues, including fraud risks, governance issues and other matters that should be brought to the attention of the board. Report on the internal audit activity’s performance relative to the approved internal audit plan.
    and maintain a system to monitor the disposition of audit findings communicated to management and the Audit Committee. Establish a follow-up process to monitor and ensure that management actions have been effectively implemented.
    routine coaching, training, and assistance for direct reports to develop knowledge, skills, and abilities to maximise performance. Ascertain skills gap on an on-going basis, develop and update the annual training plan incorporating skills gap noted for all levels of internal audit personnel.
    the plan to the Human Resources department for implementation. Prepare performance evaluations for all internal audit personnel in accordance with the company’s performance appraisal system.
    special audit assignments or consulting engagements as requested by the Audit Committee or executive management.

    Key Performance Indicators

    of the annual internal audit plan by the Audit Committee.
    conduct of internal audit reviews, per the approved audit plan, and issuance of findings within the established timeframe.
    reporting to the Audit Committee, at each of the scheduled meetings, on the audit findings made in the reviews conducted per the approved audit plan.
    completion of the total number of reviews approved by the Audit Committee in the annual internal audit plan.
    of Audit Issues Log reflecting status of implementation of audit recommendations; periodic reporting on the status of implementation of corrective actions to the CEO and the Audit Committee.

    Experience Required

    years of relevant experience gained in either a listed or large privately held businesses with regional commercial interests and who operate to international standards and business best practices
    of 5 years in a leadership senior position in internal audit and risk where you have demonstrated a strong accountability and independence in delivering effective business risk management and financial controls.

    Minimum Qualifications

    strong academic record at university level
    professional accounting qualification – ACA, ACCA, CPA, CISA
    This senior role has a high impact in driving the business forward. This is a great opportuity for a seasoned professional to be part of a highly significant East Africa business success initiative, and you will be well rewarded commensurate with the level of seniority of the role which is internationally benchmarked.

    Apply via :

    www.linkedin.com

  • Mail Assistant

    Mail Assistant

    Responsibilities
    Outbound Process:

    Date-stamp received items prior to distribution.
    Delivers special mail and packages weighing up to 35 lbs.
    Assists in coding, sorting, processing, and looking-up address, where insufficient.
    Delivers x-rayed packages.
    Ensures that outgoing pouches and courier shipments are processed to meet pick-up schedules.
    Delivers mail to specified units, agencies and missions and delivers balance to common sorting area.
    Processes all outgoing official correspondence, publications, and informational material.
    Checks that outgoing mail is official and is dispatched by the most efficient mode.
    Returns to staff members mail/pouch items deemed to be private in nature.
    Ensures that mail is clearly and correctly addressed.
    Weighs the mail in order to determine the postage and to frank accordingly.
    Ensures timely distribution of conference documents.
    Delivers urgent mail/messages.
    Ensures prompt delivery of urgent mail.  

    Inbound Process:

    Ensures safety and security of items received in area, i.e., that all items are x-rayed and date-stamped prior to distribution.
    Logs incoming items and raises discrepancies to supervisor, e.g., missing pouches, incoming mail items, incorrect pouch numbers, misrouted pouches etc.
    Receives incoming pouches, incoming mail, express mail, and parcels; verifies airlines and courier documents.
    Assists in tracing items and is accountable for actions taken.
    Compares incoming log sheet against the number of pouches or specials received from couriers, contractors, and the government postal service.
    Ensures that incoming pouches/courier shipments are processed in a timely manner.
    Assists in unloading containers. 
    Assists in x-ray, and pre-sorts.
    Operates tow motor, forklift, or other equipment, as needed by unit.

    Records Management and Reporting:

    Prepares accounts, statistics, and other reports.
    Prepares weekly activities report for management.
    Ensures that reports are completed on time.
    Determines and apportions freight charges proportionate to usage by other UN agencies.
    Tracks the distribution of all mail, as well as the pouch service.
    Establishes the degree of mail priority based on considerations such as cost effectiveness and schedules.
    Checks and verifies invoices for payment.
    Assists in preparation of yearly budget for Registry sub-unit in relation to pouch, overnight express service, and mail.
    Signs the credit memos, and summary of enclosures and Diplomatic Pouch tags.
    Records and calculates the daily postage charges for individual UN offices.
    Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
    Assists with visualizations and updating information material such as web pages or brochures.

    Other Duties:

    Assists in training new staff and provides guidance to other staff on the proper use of diplomatic pouches or other mail service.
    Maintains petty cash to pay for surcharges of official incoming correspondence, which do not have sufficient postage.
    Monitors the petty cash balance.
    Answers inquiries with regards to international postal services, and the UN pouch service and regulations.
    Liaises regularly with postal and courier services to keep abreast of new developments in the industry.
    Rotates services between various sub-units.
    Responsible for the Unit’s stationery store.
    Performs other related duties as assigned.

    Competencies

    PROFESSIONALISM: Knowledge of general office procedures, safety and security regulations. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
    ACCOUNTABILITY: Takes ownership of all responsibilities and honors commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

    Education

    Completion of a high school diploma or equivalent is required. Supplementary technical training in information management and courier services is desirable.

    Work Experience

    A minimum of three (3) years experience in handling mail, pouch, registry operations or related area is required.
    The minimum years of relevant experience is reduced to one (1) year for candidates who possess a first level University degree.
    Experience in supporting more than one entity or multiple clients simultaneously is required.
    Experience providing services to the United Nations Common System, or a comparable international organization is desirable.
    Knowledge of United Nations administrative procedures, safety and security regulations is desirable.
    Experience in courier services and information management is desirable.
    One (1) year or more of experience in data analytics or related area is desirable

    Apply via :

    careers.un.org

  • Intern – Communications

    Intern – Communications

    Responsibilities ‘
    Daily responsibilities will depend on the individual’s background, the intern’s assigned office as well as the internship period.
    Under the direct supervision of the team lead, the intern will assist with the following duties and responsibilities:

    Regularly update the UN internet websites and UNON intranet sites with project articles and stories in support of the overall GMP Communication Strategy. Support development of the GMP social media strategy and coordinate its implementation. Serve as focal point for GMP social media accounts.
    Monitor and moderate comments on social media posts, intervening as appropriate to guide a story/conversation.
    Prepare brochures, presentations and other marketing material to solicit Voluntary Contributions or in-kind contributions from Member States and other potential donors for various aspects of the project.
    Draft/compile information and communication products for target audiences, including press releases, reports, brochures, briefings, video clips, newsletters, etc.
    Focus communication on project updates including the ‘sustainability’ and ‘accessibility for persons with disabilities’ initiatives, which are key drivers of the project.
    Organize or participate in the organization of conferences, press briefings, meetings etc.
    Prepares presentations and briefing materials for officials prior to their participation in such events.
    Works with the United Nations Information Centre (UNIC) and Visitors Service to share information and create awareness on the GMP. Performs other duties as assigned.

    Qualifications/special skills
    Education

    Applicants must at the time of application meet one of the following requirements:
    Be enrolled in a graduate school programme (second university degree or equivalent, or higher).
    Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent).
    Have graduated with Bachelor’s degree, Masters, PhD or equivalent. d. Be computer literate in standard software applications (Microsoft Office, PowerPoint, etc.).
    No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
    Experience in social media, public information, journalism, communication, media affairs, campaigns or events of public interest, or related area is required.
    Experience in developing information/communications products for target audiences such press releases, reports, brochures, briefings, video clips, newsletters, catalogues is desirable.
    Knowledge of video editing and graphic editing tools is desirable.

    Apply via :

    careers.un.org

  • Regional Sales Director – Molecular Diagnosis

    Regional Sales Director – Molecular Diagnosis

    Cepheid is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

    The Director will lead and implement strategies to maximize revenue and increase market share for all Cepheid products in the country.
    The incumbent develops and maintains business relationships with existing and potential customers to meet commercial growth objectives
    The director drives results through strong leadership skills, consistently championing and supporting a culture of continuous improvement to reach optimum performance through channel partners and multiple country stakeholders.
    The director has solid business acumen to maximize business opportunities and grow revenue across the product portfolio.
    S/he will identify and coordinate sales efforts within the region and ensure the development of key thought leaders.
    Ability to work in a matrix organization and build relationships with regional management, teams and cross functions including Marketing & Customer Care to develop the business sustainably.

    ESSENTIAL JOB RESPONSIBILITIES:

    Achieve and exceed monthly, quarterly, and annual revenue, sales objectives, and activity execution plan.
    Effectively and accurately manage forecasting and pipeline reporting related to revenue and client acquisition
    Lead Implementation of business strategies and tactics related to Channel partner performance, sales force performance, solution selling, and market/product development in collaboration with marketing to drive installed base expansion, utilization, and product penetration
    Team with Regional Marketing, Customer Care, and Sales Operations to develop opportunities, and drive new revenue
    Understanding and utilizing key influences for developing and closing sales in priority channels and health systems
    Build high-performing teams including contracted channel partners, directing, inspiring, coaching, and motivating to accomplish sales goals
    Develop relationships with key customers to advance individual and account opportunities
    Drive participation and success in key tenders and negotiating contracts
    Foster a culture of collaboration, accountability, and high performance.
    Embrace the Danaher and Cepheid core values and ensure strict compliance to all company policies, FCPA, and Danaher code of conduct.
    Complete all assigned and required training satisfactorily and on time.
    Ensure Channel Partners complete all required trainings satisfactorily and on time.

    MINIMUM REQUIREMENTS:
    Education or Experience (in years):

    Bachelor’s degree with 7+ years of experience
    2+ years managing people mainly in commercial environments.
    Matrix organization experience
    Experience within a fast-growing, global organization, in a high technology product/service sector; Experience in the medical device, healthcare or life science research, and /or public is an advantage.

    Knowledge and skills:

    Must have a strong commercial skill and experience in developing strong partnerships.
    Critical leadership competencies: inquisitiveness, influencing stakeholders, global mindset.
    Outstanding sales and scientific skills used in the delivery of healthcare solutions.
    Operates with transparency and humility.
    Acts as a role model for high ethical standards and code of conduct.
    Strong organizational and problem-solving skills.
    Pleasure working in a multicultural environment and matrix structure.
    Must be able to manage project scope, budget, and schedule to achieve timely completion of project deliverables.
    Excellent English communication and presentation skills.
    Negotiating skills and a well-developed cost and quality awareness.
    Adept at building and maintaining relationships with customers and key opinion leaders.
    Travel minimum 50% –regional and some international travel is required.
    Must be fluent in English & French – another regional language is a plus.

    Apply via :

    jobs.danaher.com

  • Senior Travel Assistant

    Senior Travel Assistant

    Responsibilities

    Addresses client concerns and complaints, participates in meetings with clients. Holds regular progress meetings with Focal points. Carries out periodic reviews, identifies issues and initiates requisite follow-up actions. Prepares briefs and background documentation prior to meeting. Documents main decisions/actions agreed at meeting and follows up till resolved. Attends UNON Division of Administrative Services (DAS) CRM related meetings to ensure coherence and coordination between the Unit and CRM function in UNON DAS. Supports the Chief, TSVU by preparing relevant reports and presentations for the Common Services Management Team (CSMT).
    Leads development of the Customer Relationship Management (CRM) document repository. Ensures that individual client related information/documentation is always updated in the repository.
    Maintains mailing list for client agency focal points and ensures regular updates of client focal point information in CRM repository. Prepares periodic ageing reports for the Chief, TSVU, on applications processed.
    Keeps track of complaints received and common queries and establishes a Frequently Asked Questions (FAQs) database.
    Monitors onboarding of new clients in relation to “Common Back Office” (CBO).
    Supports development and production of communication products/services, brochures, newsletters, and other materials and provides specialized assistance in the production and delivery of information communications products and services.
    Publishes articles approved by the Unit Chief on UNON DAS SharePoint sites on a regular basis.
    Drafts broadcasts to clients to update them on current issues as required.
    Prepares draft briefing notes, talking points and presentations for the Chief of Unit. Records and maintains meeting minutes and follows up on action points.
    Supports continuous training and guidance in client orientation for staff members in the Unit as required. Provides induction orientation and briefing to new staff members and interns.
    Leads annual services surveys, analysis of clients’ responses and supports related work plan development and feedback to clients.
    Collects and analyses data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data driven planning and decision-making by the Unit Chief.
    Compares and reconciles travel reports submitted by the Travel Agency with UNON data to ensure that the transaction fee and other expenditures are in accordance with the contract.
    Requests airline reports on a monthly, weekly, ad hoc or on need basis.
    Reviews existing database and makes recommendations for improvements. i.e., negotiating a standard format and implementing enhancements.
    Acts as Focal Point for Travel airline discount negotiation and contract renewal.
    Ensures that correct routing and fares are applied by the Travel Agency in accordance with the contract and incentives as negotiated.
    Ensures that airlines discounts are deducted at source and before ticket issuance.
    Drafts Airline contract comparison memo highlighting improvement/decline in the new contract as compared to previous contract to ensure the organization obtains a better deal.
    Requests MICE/groups fares and Ad-hoc discount from airline and reviews benefit after application.
    Analyses reports on the benefits of the airline and makes recommendation for improvement.
    Performs other assignments as may be assigned by the Unit Chief, including but not limited to covering for the Unit supervisor during his/her absence.

    Competencies

    PROFESSIONALISM: Knowledge of travel-related processing requirements; ability to recognize and act in the face of conflicting priorities. Ability to perform analysis, modelling, and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
    COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors’ language, tone, style, and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

    Education

    Completion of a high school diploma or equivalent is required. Supplemental training in a field relevant to the post is desirable.

    Job – Specific Qualification

    Specialized Travel Agent training (such as IATA certification or equivalent) is required.

    Work Experience

    A minimum of ten (10) years of progressively responsible experience in travel administration, travel rate construction, routing, and travel reimbursement, or related area is required.
    The minimum years of relevant experience is reduced to eight (8) years for candidates who possess a first-level university degree or higher. Working experience in Enterprise Resource Planning (ERP) systems is required.
    Three (3) years of working experience in the UN system or similar international organization is desirable.
    Experience arranging travel for large group of meeting participants is desirable.
    One (1) year or more of experience in data analytics or related area is desirable

    Apply via :

    careers.un.org

  • Warehouse Team Leader Team Leader, Freighter Ramp Services

    Warehouse Team Leader Team Leader, Freighter Ramp Services

    Main Responsibilities

    Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.
    Maintain discipline and ensure that staff observes safe working practices as per Company policies.
    Complete shift incident reports and any paperwork as directed.
    Make sure Airline (clients) instructions and procedures are followed
    Ensure all quality standards procedures subscribed by Swissport are adhered to
    Ensure fixed equipment in the warehouse are serviceable, i.e. interfaces, cold rooms, scales etc. and are operated by authorized staff only.
    Ensure all mobile equipment are in place and in good working condition, i.e. forklifts, pallet movers etc. and are operated by authorized staff only.
    Ensure all equipment are maintained and notify maintenance team of any necessary repair
    Receive all delivery notifications from accounts and prepare cargo for delivery at imports warehouse.
    Ensure that all import cargo is delivered, and all irregularities noted are reported accordingly.
    Ensure the cargo operations system CARGOSPOT is continuously updated to ensure accurate record of the import warehouse and the export warehouse.

    Qualifications and Competencies

    Diploma or higher in Aviation Cargo/ Logistics related field
    3 years working experience in a cargo warehouse or logistics environment
    Customer oriented
    Computer literate (Office Word, Excel, PowerPoint)
    Problem solving and decision-making
    Planning and organizing skills
    Ability to work under pressure and in shifts
    Excellent communication skills (written and verbal)
    Commitment to continuous improvement.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Information Technology Assistant

    Information Technology Assistant

    Responsibilities

    Participates in data set preparation, overseeing data acquisition and cleaning from primary and secondary sources, and documenting utilized data sets.  
    Engages in the development, coding, testing, debugging, and rollout of new application systems, releases, modules, and features.  
    Collaborates in the design and construction of predictive data science systems and products, encompassing visualizations and AI/ML models.  Contributes to the development, testing, and upkeep of applications and visualizations adhering to established UN IT technology standards, programming languages, and tools.  Aids in establishing and maintaining databases, and supports data collection initiatives, tools, and processes to enhance client office capabilities.  
    Contributes to identifying and analysing data patterns through various methods.  Prepares technical and user documentation for deployed computer application systems and visualizations, along with training materials, and conducts technical presentations.  
    Assists in data collection, analysis, and visualization preparation for information sharing, query response, knowledge management, planning, and decision-making.  
    Advocates for the adoption of data science solutions by demonstrating their utility to raise awareness of available data products.  
    Undertakes additional assigned responsibilities as necessary.

    Competencies

    PROFESSIONALISM: Uses analytical skills and experience to assist in organizing, managing, and disseminating of information with attention to detail and accuracy; assists with analysis, modeling and interpretation of data in support of decision-making; writes queries, assists with report drafting and prepares findings for presentations and other products; takes pride in the work for the organization and understands the impact that can be brought into the organization by allowing data-driven and evidence-based decisions; demonstrates ability to plan work and adjust to changing priorities; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.  
    PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

    Education

    Completion of high school diploma or equivalent is required.  
    Supplementary training in data analytics is desirable.

    Work Experience

    A minimum of seven (7) years of progressively responsible experience in data science, application development, applied mathematics, information management, or related area is required.    
    Experience in developing data processing workflows, data pipelines, and visualizations using data science tools and processes is required.    
    Experience with modern application development platforms and frameworks such as Java, .Net, Python or similar, coupled with exposure to application lifecycle management tools, is required.    
    Knowledge of Microsoft’s Power Platform technologies (power apps, power automate and power BI) is required.    
    Experience with cloud computing platforms and services such as Azure or AWS is desirable.    
    Development experience in modern web-based technologies is desirable.    
    Development experience in Microsoft SQL Server is desirable.

    Apply via :

    careers.un.org

  • Data Analyst Administrative Officer Travel Assistant

    Data Analyst Administrative Officer Travel Assistant

    Responsibilities

    Generate comprehensive reports and visualizations to effectively communicate findings and insights to HR stakeholders.
    Develop and implement the analysis, reporting and quality control of HR service delivery.
    Design and implement HR-relevant dashboards and KPI monitoring tools to facilitate informed decision-making.
    Identify and extract appropriate data sources for analytics projects from HR-related tools and systems (i.e., corporate tools related to talent acquisition, staff benefits and entitlements, Customer Relation Management Systems, other HR functions).
    Lead the data Quality Assurance and Enhancement processes, through review and assessment of the quality of HR data across various systems and sources.
    Implement robust data cleaning and validation procedures to maintain data accuracy and consistency.
    Collaborate with data engineers and data scientists to optimize data flows, enhance data quality, and drive continuous improvement.
    Produce a diverse range of HR reports and statistical analyses crucial for billing purposes and strategic decision-making.
    Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and data quality.
    Identify, analyze, and interpret trends or patterns, using machine learning techniques for trend analysis and predictive modelling.
    Utilize statistical techniques and predictive modeling to forecast future HR trends and outcomes.
    Collaborate with HR business partners to translate analytical insights into actionable strategies for talent management and workforce planning.
    Diversity and inclusion analytics. Evaluate diversity and inclusion metrics, such as representation, geography, gender parity and employee demographics. Identify disparities and gaps in representation across various demographic groups. Collaborate with HR and Diversity & Inclusion teams to develop strategies for fostering a more inclusive workplace culture.  
    Assist other functional areas with KPI and dashboard-related matters to ensure alignment with organizational goals.
    Lead a team of senior assistant data analysts, providing guidance and support to drive team success.
    Perform other duties as assigned to support the overall objectives of HRMS.

    Competencies

    PROFESSIONALISM: Excellent analytical skills with the ability to collect, organize, manage, and disseminate significant amounts of information with attention to detail and accuracy. The ability to analyze, model and interpret data in support of decision-making, and convey information succinctly to management. Adept at queries, report writing and presenting findings. Ability to quality-check work completed by other team members. Takes pride in the work for the organization and understands the impact that can be brought into the organization by allowing data-driven and evidence-based decisions. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
    CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

    Education

    Advanced university degree (Master’s degree or equivalent) in computer science, data science, analytics, statistics, information management, public administration, management or a related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Work Experience

    A minimum of five (5) years of progressively responsible experience in applied analytics, business intelligence, information management, statistics, project management, stakeholder management or related area is required.
    A minimum of three (3) years of experience developing HR dashboards is required.
    Experience with self-service analytics and data visualization applications (MS PowerBI, Qlik, Tableau or similar) is required.
    Knowledge of business intelligence tools (SAP Business Objects, etc.) is required.
    A minimum of three (3) years’ experience working with Customer Relations Management tools is desirable.
    Experience in tools managing version control such as Git is desirable.
    Experience with database or programming languages (SQL, Python, R) is desirable.

    Deadline : May 28, 2024

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  • Service Delivery Lead, Passenger Services Service Delivery Lead, Freighter Operations Head of Commercial – Africa

    Service Delivery Lead, Passenger Services Service Delivery Lead, Freighter Operations Head of Commercial – Africa

    We are seeking a professional with proven track record in duty management with aviation services with a service delivery orientation that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great customer experiences in line with Swissport formula.

    Main Responsibilities

    Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements
    Ensure available resources are used to the optimum level (monitor and control overtime payments within targeted budgets)
    Supervise/control and follow up staff attendance and absences
    Lead the team to ensure we deliver consistently great customer experiences at every touchpoint
    Responsible for the disciplinary process of the team
    Support and identify training needs and coordinate with training department
    Responsible for performance monitoring, coaching and developing the team
    Create and maintain a progressive, open feedback culture by managing the performance of employees
    Ensure senior management is informed of critical issues such as flight irregularity, safety accidents in a timely manner
    Maintain, monitor and report on agreed key performance indicators (KPI’s) using all available tools and systems.
    Resolve all customer service challenges in a timely manner
    Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience
    Maintain and control activities to ensure work safety, health and environmental protection within the area of responsibility
    Initiate investigations on irregularities, accidents or complaints as per our standard reporting requirements
    Manage and contribute towards change within the operational environment
    Ensure deployment of the Corporate QHSE Manual
    Ensure all Swissport employees are familiarize with the Code of Conduct.

    Qualifications and Competencies

    Diploma or higher
    5 years’ experience in Passenger Services in Aviation with 3 years leading a team in customer services
    Working knowledge of DCS systems
    Computer literate (Office Word, Excel, PowerPoint)
    Customer oriented
    Leadership and people management skills
    Problem solving and decision-making

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