Jobs Kenya

Company Founded: Founded in 1993

  • Enterprise Systems Developer

    Enterprise Systems Developer

    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Manager – Enterprise Systems Planning & Delivery, Channels Solutions, the role holder will be responsible for development and 3rd line support of the Oracle Enterprise Resource Planning (ERP) application, Oracle Point of Service and bespoke oracle interfaces and software components.
    He or she will work with other departments within the company to identify requirements and develop solutions (database design, workflows, user/data interfaces).
    The role holder will also configure and/or customize Oracle ERP applications to meet business requirements using various database and software tools, assist in presentations of system functionality to new users and departments and enhance and create user and system documentation as needed.
    Responsibilities

    Review and provide input on design approach, performance and base functionality. Ensure integration of designs across development team and design, build & test ERP components e.g. interface, conversion and report programs;
    Appropriately monitor interfaces to oracle ERP. Provide training and support on oracle ERP modules and development tools, review & interpret technical manuals for the Oracle ERP system and assist in creating/update Oracle TAR’s;
    Ensures the effectiveness of overall systems performance;
    Design and develop front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications;
    Participate in the capturing of business applications information needs and mapping of the same to the software and /or database components;
    Perform data modeling to analyze and specify data structures within an application system;
    Support new and existing application development by creating modifications and enhancements for Oracle ERP applications and perform high level system design;
    Conduct business user requirements analysis and specification;
    Specify computer system requirements for the solution of complex business problems and formulates designs for their solutions;
    Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented;
    Interact with clients to gather and refine requirements;
    Create test plans, test data sets and perform automated testing to ensure all components of the developed systems meet specifications;
    Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations;
    Perform root cause analysis for recurring incidents;
    Formalize test plans and implement troubleshooting procedures.

    Qualifications

    Degree in Computer Science or technical related field;
    Certification in Database systems and RDBMS systems, OCA, OCP or ODI certifications;
    3 years of work experience in Oracle ERP applications development, which includes system customization and report designs;
    Conversant with OAF development
    3 years of development experience with Microsoft development tools e.g. Java, VB, Fox Pro, Visual FoxPro;
    3 years of development experience with low level programming C++, C;
    3 years of work experience with RDMS preferably MS SQL Server, Oracle, Sybase, and Informix;
    Experience in data warehousing, business analysis, knowledge in Business Systems modeling and data retrieval
    4GL for programming – Visual Basic/Oracle Application builder;
    Unix user skills;
    Experience in processes and procedures management;
    Communication and interpersonal skills;
    Attention to detail;
    Analytical Skills;
    Leadership skills.

  • Sales & Distribution Manager Head of Commercial

    Sales & Distribution Manager Head of Commercial

    Job Ref: EAPCC/MSD/04/10/2019
    Reporting directly to the Head of Commercial, the Manager Sales & Distribution will provide Departmental leadership ¡n developing and implementing strategies to spur growth in sales and ensure development of distribution channels for the Company’s products.
    Duties and Responsibilities

    Develop and oversee the execution of the Sales and distribution strategy, including identifying markets, potential customers and delivery channels.
    Provide leadership on the day-to-day operations of the sales and distribution Department, while maintaining focus on EAPC Plc’s strategic goals;
    Oversee the development of business growth initiatives to attract and retain customers.
    Ensure brand profitability through correct pricing policies, developing effective price strategy and brand strength.
    Monitor competitor activities as well as the performance of the company’s products in the market and advise management accordingly;
    Analyze sales statistics to determine business growth potential;
    Develop and maintain business relations with all customers of EAPC Plc;
    Initiate action plans to approach and secure new business for EAPC Plc;
    Oversee the development of cement distribution channels and customer service functions
    Maintain excellent customer service.
    Develop and implement the approved volumes and revenue budget.
    Plan and co-ordinate efficient and timely delivery of company products to the market.
    Prepare the operational budget and control costs.
    Oversee the overall management of the sales & distribution department and identify training and development needs of the staff.

    We would like to discuss this position with interested but qualified candidates who satisfy the following qualifications;

    Bachelor’s degree in a business related field
    Master’s degree in business related field will be an added advantage
    6 years relevant experience, with 3 years at senior management level
    Excellent interpersonal and communication skills
    Team player and strong leadership and management skills
    Computer literacy and familiarity with standard office computer applications
    Ability to work under pressure and meet deadlines
    Sales and distribution skills including management of sales regions.
    Experience in Trade and Route to Market planning and management.
    Unquestionable character and integrity.
    Self-motivated, innovative and focused.

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  • Business Development Manager East Africa

    Business Development Manager East Africa

    Job Purpose: The Business Development Manager operates as member of a sales team and is primarily responsible for achievement of sales targets and the implementation of the sales strategies as set out by the management. The Business Development Manager is responsible for driving the sales cycle from initial contact to signing of the deal, and then maintaining a good client relationship, as well as take part in market analysis and relationship building with senior management and key opinion leaders in the banking and financial services sectors.
    Responsibilities and Accountabilities:

    Achieve sales targets established by the Territory Sales Manager.  
    Prepare and execute a territory sales plan in accordance with Temenos strategy. Maintain a rolling pipeline of at least 3x annual target.  
    Focus on more complex business problems, generally without day-to-day supervision or direction. Provides guidance and advice to others in case of complex issues during the sales cycle. Has strong proficiency in the tools, systems, and procedures required.  
    Start and manage the full sales cycle, coordinating pre-sales and other specialist resources as needed. Work with the lead pre-sales resource to ensure professional engagement with the prospect to fully understand their requirements, deliver quality proposals that emphasize Temenos strengths.  
    Manage the sales cycle in accordance with the TAS methodology and ensure T-Force and TAS Dealmaker are up to date at all stages.
    Negotiate, or assist in the negotiations (depending on the deal size), on terms and conditions of the sales and service agreements.  
    Assist in market research and build perspective client profiles with respect to their current systems, potential future software investments and strategies, and key decision makers. Perform competition analysis with respect to strengths, weaknesses, and opportunities and threats.  
    Build long-term relationships and referrals with potential clients in the banking and financial services sectors, and establish and continue relationships with primary alliance partners and identify new market and growth opportunities to build a strong sales pipeline.  Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.  

    Skills and Qualifications:

    Sales skills: Proven track record of sales and achievement of sales targets in the banking and financial services sectors, and substantial relevant experience within the same domain (7 years or more). Able to deal with people at all levels within an organization, and show and demonstrate negotiating skills with key decision makers. Demonstrate good communication, presentation and interpersonal skills to establish interest, trust and credibility.
    Technical skills: Good understanding of banking operations and relevant processes (front, middle, back office), thorough understanding of IT processes and implementations from both functional and technical perspectives.
    Educational & Proficiency level: Preferably a university education in relevant business disciplines, preferably with a post-graduate degree.
    Other: Self motivated, ambitious, independent, organised, focused and be able to multi-task. International exposure and ability to be deployed across Region as required

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  • Global Account Manager

    Global Account Manager

    We are pleased to announce the vacancy for a Senior Manager – Global Account Manager within VGE department in Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Sales Manager, the position holder is accountable for overall VGE relationship management for one or more of VGE global clients. The role is focused to manage global customer relationship for VGE accounts aligning operating companies, affiliates and partners and to drive profitable and long-term revenue contribution, customer satisfaction and increased market share from integrated product, service , converged/unified communications and mobile solution offerings.
    Job Requirement

    Ensures delivery of all financial targets including revenue, connections for voice and data,  market share and net margin contribution, as well as responsible for the delivery of the P&L
    Develop and implement a clear strategic account plan
    Establish appropriate relationships with Vodafone customers and leverage on them to win new business.
    Introduce new products and propositions to key decision makers and stakeholder management at C level within all key customers.
    Understands up front through engagement at the right business level the customer’s strategic and operational issues.
    Works with OpCo corporate sales areas and customer Fulfilment and delivery areas to ensure that international and national strategies are aligned.
    Responsible for driving multi product penetration increasing revenue from the account.

    Job Qualifications

    University Degree (MBA desirable)
    At least 8 years deep work experience in Telecommunications / IT Industry
    Ability to lead and manage an international virtual and distributed team
    Demonstrated ability to influence at C Level
    Strong interpersonal skills with proven track record of result working in a multi-cultural environment across multiple time zones
    Excellent communicator

  • Receptionist

    Receptionist

    Department: HR_ADMINISTRATION
    Starting date: October 2019
    Position Profile:
    Under the supervision of HR/ADMIN Officer, ensure ensuring all duties of the reception are performed to perfection including quality of guest service to all visitors.
    Duties and Responsibilities:

    Welcoming guests positively and executing all administrative tasks to the highest quality standards.
    Handling the flow of people through the organization and ensuring that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.
    Coordinating front-desk activities, including receiving phone calls, screening and determining the nature of the calls, distributing correspondence and redirecting phone calls appropriately.
    Arranging appointments and meetings when requested including managing an active calendar of appointments, composing and preparing correspondence;
    Filing, records keeping and offering administrative support across the organization
    Maintaining safe and clean reception area by complying with procedures, rules, and regulations
    Assisting the Logistics officer in arranging travel movements e.g pickups/drop offs if needed.
    Assist in booking accommodations for ACTED staff if needed.
    Preparation of taxi and flight documents for payment
    Preparation of landline and other telephone paperwork for payment.
    Perform other tasks as requested by your supervisor or management

    Qualification and candidates profile

    Diploma in secretarial, front office operations, Business management or any relevant field;
    Experience/knowledge in receptionist & customer service;
    Atleast two years of experience in an administrative role preferably in an NGO.
    Should be computer literate; IT proficiency in Microsoft Word and Excel;
    Must have knowledge of office record keeping practices and methods;
    Must be very pleasant with a warm and outgoing personality;
    Being the first point of contact for the organization, professional attitude is significant.
    Good written and verbal communication and interpersonal skills;
    Excellent telephone skills
    High level of organizational skills;
    Precise attention to detail;
    Ability to multi task, handle pressure as well as possess stress management skills

  • Principal, Managed Security Services

    Principal, Managed Security Services

    We are pleased to announce the following vacancy in the Cyber Security department within the Corporate Security division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager, Managed Security Services, the Principal; Managed Security Services will support the Managed Security Services strategy and roadmap, by developing and maintaining the overall services portfolio delivered to clients and ensuring that the services delivered meet the client requirements and the functions strategic objectives.
    Key Responsibilities:

    Work with relevant stakeholders to develop and maintain a Managed Security Services Strategy and Roadmap and as well create awareness and capability for the Managed Services portfolio.
    Lead research, demos, Proof of concepts, design, implementation and commercialisation of new cyber security value propositions.
    Leverage existing cyber security solutions to package and make ready solutions that solve customer cyber problems.
    Ensure that all solutions and services are deployed and implemented in accordance with leading practices and with the high availability and disaster recovery concepts in mind.
    Continuously recommend services improvements and coordinate with the relevant teams for implementation.
    Support Sales teams to proactively prospect to generate leads that can be commercialised and input to subsequent technical and commercial proposals to clients.
    Lead Managed Security Services awareness roadshows to sales and enterprise business units
    Coordinate with the different functions within the Cyber Security Department to develop and maintain a services delivery resource pool.
    Work with service delivery, sales teams, and partners to ensure that cyber security services are delivered in a timely manner and operating smoothly.
    Drive service improvements by ensuring that any escalations or concerns by customers are clearly understood and addressed.
    Work with the relevant teams to ensure post-delivery support processes and SLAs are in place and as well support periodic service review meetings with customers.
    Active participation in Managed Security Services events and shows.
    Customer Delight Index (CDI) / Net Promoter Score (NPS) improvement.

    QUALIFICATIONS

    Bachelor’s Degree in Electrical Eng./Computer Science/ Information Technology (or equivalent) from a recognized university.
    At least one professional Information Security Qualification: CISM/CISA/CISSP/CEH.
    At least 4+ years proven experience with Cyber Security related Standards (ISO 27001, PCI-DSS, etc.).
    Proven experience with GDPR, CBK guidelines on Cyber Security amongst others.
    At least 4+ years of hands on experience in managing Cyber Security related operations.
    Proven hands-on experience with Microsoft, and *nix Operating Systems
    At least 4+ years of advance experience with network security competencies.
    Proven experience in supervising, leading or coordinating teams and managing stakeholders.
    Experience in building and managing a customer / prospects pipeline
    Thorough understanding of customer service-related performance metrics
    Proven experience with Cyber Security Technologies.
    Expert level analytical and problem-solving skills are required.
    Good report writing, presentation and communication skills.

    Note to Applicants
    As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

    a)    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    b)    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    c)     Clearance certificate from a reputable Credit Reference Bureau (CRB).
    d)    University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
    e)     National ID/Passport.

  • Category Lead

    Category Lead

    Job Description
    We are pleased to announce the following vacancy in the E-commerce-Masoko Department within the Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Vendor Operations Lead–Enterprise Business Unit, the position holder will oversee projects that contribute to long-term success, improving customer experience, supporting growth. Responsibilities include expanding our product selection, improving product availability, building strong relationships with key partners (both internally and externally) and driving improvements to Masoko for both large and small sellers.
    Key Responsibilities

    Be the expert: Understand your categories & the customers’ preference in them, in the Kenyan context and on Masoko. Apply this expertise to define strategies, map out opportunities and create a SMART objectives to service them, at the end of each quarter.
    Business Development – accountable for the joint commercial planning and growth of the vendor based on Masoko commercial strategy of the category.
    Owns all facets of the account management process for key accounts and develops strategic relationships with account POCs.
    Cultivates and grows relationships with vendors decision makers
    Drives the onboarding of all distributors / dealers / resellers for closed key accounts, across the country, ensuring a seamless merchant experience and an excellent customer experience
    Conduct Monthly and Quarterly business reviews with key account stakeholders driving operational improvements and sales growth
    Conduct deep dive analysis on issues affecting Vendor business performance and provide the Voice of the vendor as an input into product development and process improvement.
    Become a thought leader in defining success criteria and understand business needs of large vendors in an ever-changing business environment.
    Partner with other teams including Category Managers, Content, Technology, and external teams e.g. EBU Large Enterprises to align programs and initiatives to drive growth in existing seller base
    Identify, set and enforce new best-practices for team to follow in the 4 key aspects of the AM role (screening, seller interaction, onboarding & integration, and account management).
    Taking part in overseeing planning, organizing and directing the work of the Account Managers
    Coaching, Mentoring and training new team members.

    QUALIFICATIONS

    Bachelor’s degree required
    Sales experience
    3+ year account management experience
    Proven track record of consistent account growth and exceeding sales goals
    Proven track record of managing and driving growth of enterprise accounts.
    Experience in E-Commerce as a category lead will be an added advantage

  • Safaricom Discover Management Trainee Program

    Safaricom Discover Management Trainee Program

    Job Ref – (19000248)
    We are pleased to announce the Safaricom Discover Trainee Program in line with our future business needs.
    Safaricom PLC is a leading Kenyan communications company and a leading digital innovator providing a wide range of communication services, including mobile voice, messaging, data, financial and converged services with a vision to empower a connected society. With the rapidly changing technology, it is critical to hire candidates with digital skills who can quickly adopt to the constant changes in the industry.
    The program ensures that we continuously build a strong pool of talent who will lead our business in delivering our future growth ambitions.
    The 18-month program is designed to prepare future leaders to take up challenging responsibilities and prepare them for business leadership roles. The program encompasses rotations within and across functions in an accelerated learning environment with continuous coaching and mentorship programs.
    We are looking for bright and well-rounded digital leaders, with strong agile team working and leadership competencies.
    Key accountabilities and decision ownership: 

    Take responsibility for and commit to continuous self-development throughout the program in order to achieve a high level of competence as outlined by the program specifications;
    Observe all Safaricom policies, procedures and demonstrate Safaricom Way behaviors and values;
    Adapt to different working environments, teams and  cultures;
    Make sound, effective and timely decisions within the program scope;
    Be positive, courageous and seek opportunities to learn and develop;
    Inspire and influence others;
    Work with the assigned coach to perform and  exceed set expectations;
    Attend and pass all core training prerequisites and programs within the specified time-frames;
    Successfully manage and complete all assigned projects and assessments as per program requirements and schedule;
    Commit to be available to work in any part of the business during the program and be placed in any department within the business aligned to the GMP;
    Work with the assigned Coach to identify innovations and business improvement opportunities;
    Willingly and continuously share knowledge and learning with program peers as well as coaches
    Accurately maintain and update a personal portfolio of all learning received.

    QUALIFICATIONS

    You must have graduated with a Diploma/Degree in the past 1 year or awaiting graduation in the next 6 months.
    Knowledge and experience in any of these Digital skills (Digital Marketing, data analytics, Robotics, Automation, Artificial Intelligence, Cloud, Security, Agile, Lean, UI/UX, Digital Thinking, Digital Care, Digital Sales and any other related digital skills)
    Innovation hungry, Ambitious and a team player;
    A person who can work to deliver new solutions to the business
    Tech Savvy and analytical;
    Focused, flexible,  engaging and collaborative;
    Self-driven and clear demonstration of self-learning
    Demonstrate Leadership Skills, creativity, critical thinking and versatility.

  • Principal Cyber Security Assurance Officer

    Principal Cyber Security Assurance Officer

    Job Description
    Principal Cyber Security Assurance Officer – (19000145)
    We are pleased to announce the following vacancy within the Corporate Security Division.
    The Cyber Security Assurance role is responsible for conducting security reviews, vulnerability assessments & penetration tests across all of Safaricom’s systems and infrastructure to ensure they remain compliant to Safaricom’s policies, standards and other industry best practices e.g. ISO27001 and PCI.
    Reporting to the Senior Manager, Cyber Security Strategy & Secure by Design, the successful candidate will lend support in ensuring all new and existing systems/products/services comply with Safaricom’s security policies & standards and other industry best practices e.g. ISO27001, PCI etc. The candidate will also provide timely security assurance reports and advice to the business when required even with very tight timelines.
    Key Responsibilities:

    Conduct periodic security reviews, vulnerability assessments & penetration tests across all of Company’s systems/infrastructure
    Ensure all new and existing systems/products/services comply with Company’s security policies & standards and other industry best practices e.g. ISO27001, PCI, GDPR etc.
    Provide timely and quality security assurance reports and advice to the business when required even with very tight deadlines
    Do regular follow ups with system custodians/owners to ensure any security risks identified are addressed within the agreed timelines
    Define Cyber Security metrics and report periodically on security compliance across all networks/systems
    Develop a monthly scorecard for each department based on how well they are performing in terms of Cyber Security compliance
    Research on new threats/technologies/vulnerabilities/security design principles etc.

    QUALIFICATIONS

    Degree in Information Security/Computer Forensics/Computer Science/Information Technology or other relevant Technical Degree
    Information security certifications e.g. CEH/CISSP/CISM/CISA/GIAC/CPTP/OSCP
    Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE are also preferred
    Certifications in Microsoft Windows and Linux/Unix Operating Systems
    Demonstrate competency in the use and administration of ethical hacking tools e.g. KALI Linux, Metasploit, Nexpose, Nessus, Nmap, BurpSuite etc…
    Minimum of 3 years’ working experience in Information Systems Security – e.g. Ethical Hacking, Penetration Testing, Vulnerability Assessments, Pre-and-Post Implementation System Reviews, etc.
    Minimum of 3 years’ working experience in Networking and Operating Systems e.g.  Cisco, Windows (All), Unix, Linux etc… will be an added advantage
    Minimum of 3 years’ working experience in Web and Mobile applications development e.g. Java, Python, PHP, Javascript, CSS, Apache, Nginx, IIS etc… will be an added advantage
    Working knowledge of databases e.g. Oracle, MSSQL, MariaDB, Postgress will be an added advantage
    Working knowledge of Virtualization Technologies e.g. VMware, KVM, Microsoft HyperV will be an added advantage
    Working knowledge and experience in DevOps and Micro services technologies i.e. Docker, Kubernetes, Jenkins, Github/Gitlab etc… will be an added advantage
    Working knowledge of Mobile and GSM technologies e.g. Android, IOS, 2G, 3G, LTE, USSD etc… will be an added

  • Safaricom Technology Academy Internship

    Safaricom Technology Academy Internship

    The Safaricom Technology Academy is a 3 month internship program that is targeted to Ongoing Kenyan Degree Students. The internship positions are within the Technology Division and report to various designated supervisors. The students will undergo an internship program, which includes a combination of job & functional exposure, work, and project assignments.
    Job Responsibilities: 

    Carrying out all duties assigned by the reporting managers in the various departments in the Technology division.
    Participation in the implementation of Projects and/or services as required in Technology Division.
    Actively participate in Technology Division activities and events.

    QUALIFICATIONS
    Job Requirements:

    The students SHOULD BE in their 3rd to 5th year of University.
    This internship is targeting on-going University students. NOTE: GRADUATED CANDIDATES ARE NOT ELIGIBLE.
    Preference will be given to students undertaking degree courses in Computer Science/ Information Technology/Mechanical Engineering/ Civil Engineering/ Electrical & Electronics Engineering or Telecommunications Engineering, Software Engineering or any other Engineering and ICT related Fields.
    Candidates with IP Networking skills (CCNA), Database Administrators, and Java/Android Developers are encouraged to apply.
    Female Candidates and Persons with Disability are strongly encouraged to apply.

    Additional Details: 

    Before you apply, ensure you meet all the requirements of the role and that your CV reflects this and contains a current email address and mobile number. Successful candidates will be required to have a Certificate of Good Conduct (for Kenyan candidates and not older than 12 months old) and a valid Credit Certificate (CRB) from a reputable Credit Reference Bureau. Also a letter from the university requesting for an internship opportunity,
    Please note, successful candidates will be expected to work anywhere in Kenya at Safaricom’s offices across the country
    For Non – Kenyan students kindly ensure you get a valid Internship permit from the Immigration Office prior