Jobs Kenya

Company Founded: Founded in 1993

  • Head of Department-M-PESA Product Development & Operations – ()

    Head of Department-M-PESA Product Development & Operations – ()

    Description
    We are pleased to announce the vacancy for a Head of Department-M-PESA Product Development & Operations within Financial Services Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Chief Officer Financial Services the position holder will be responsible to set and manage the M-PESA Product, including roll out, -on going performance and enhancement of the product, also set and manage the M-PESA Product, including roll out, -on going performance and enhancement of the product.
    Job Responsibilities

    Manage the development roadmap in the country including local & Vodafone requirements
    Scope future generation platform with key role being customer feedback to Vodafone & Champion continuous improvement of the platform together with IT/Tech and all other teams.
    Oversee platform issues to ensure input for capacity planning responses’ are within SLA.
    Manage the development and documentation of Business case for new/enhancement  to products  and services for presentation
    Define product requirements for customization to meet specific customer  needs and liaise with the technical team to ensure correct  implementation
    Manage the testing of new/enhanced functionality ,tariffs and business rules prior to implementation
    Development of new processes  and framework development for the M-PESA Channel
    Ensure both Kenyan and international product development activities  are coordinated
    Project Manage the delivery of new functionality and system enhancements to the market.
    Pilot of functionality where required
    Identify & implement local changes for process improvement, in liaison with relevant stakeholders
    Develop and document new processes and procedures for new and existing products and service
    Support the audit team and ensure audit report is accurate and reflects the reality
    Ensure open audit items are updated and closed as per the agreed timelines
    Escalate and develop controls to mitigate the risks when delivery of fix is not visible.
    Develop controls and monitor them to minimize the business risks
    Identify the call contributors and work around the same to reduce them.
    Work closely with CM, retail and other stakeholdersto support call reduction initiative
    Act as the liaison for other M-PESA  operators wishing to learn in general or in detail about the practical operation   of M-PESA in the  Country
    To effectively manage Staff and resources through effective monitoring of performance.
    Manage the liaison between  the core M-PESA talent  in Vodafone and the local team on commercial  and technical  Operations
    Delivery & reporting of all KPI’s to Safaricom & Vodafone
    Share input for budget forecast as well as develop and manage Capex & Opex budget.

    Qualifications
    Job Requirements

    Honors Degree from a recognized university
    8-10 years’ experience in a Call Centre/Marketing division of a blue-chip service oriented, at least 4 years of which should be in a leadership position with strong background in designing & implementing experience & retention initiatives.
    Demonstrated commercial acumen capability
    A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills.
    A proven team player with excellent communication and interpersonal skills.

  • Manager, M-PESA Product Development – Onboarding, Support and Solutions

    Manager, M-PESA Product Development – Onboarding, Support and Solutions

    Description
    We are pleased to announce the vacancy for a M-PESA Product Development  – On-boarding, Support and Solutions within Financial services Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Senior Manager-M-PESA Product Development, the position holder will be responsible to ensure Delivery of Financial Services products in line with the divisional road maps and ensuring that the delivered products and services are aligned to organizational objectives and strategic goals. To ensure seamless on-boarding and integration to the M-PESA APIs. To have a solutions-oriented outlook and partner support and management.
    Job Requirement

    Develop differentiated cross-channel experience for our customers and partners through technological advances for existing and new products
    Enhancing existing product and process flows to ensure efficiency, and that SLAs are tracked.
    Identify & implement local changes for process improvement in liaison with relevant stakeholders
    Developing products and processes that will change the way most business onboard and integrate to M-PESA ensuring that the platform becomes the payment gateway of choice.
    Assist in designing optimal integration solutions including connectivity, routing, hosting solutions and optimal integrations to M-PESA.
    Ensuring smooth onboarding of partners in the integration process
    Support 3rd partners and integrators with coming up with solutions that ensure product simplicity, efficiency and ease integration to M-PESA core Platform and Internal systems
    Support partner queries on integration onboarding requirements on folders
    Manage partner queries and come up with optimal integration solution for partner onboarding and integration
    Assist in designing optimal integration solutions including connectivity, routing, hosting solutions and optimal integrations to M-PESA.
    Carry out continuous review on product performance with internal teams managing integrations with internal systems
    Manage Developer Chat support and do 1st and 2nd line resolution
    Manage partner queries on the API portal and resolution
    Co-ordinate with cross functional teams to improve and ensure adherence on SLAs
    SLA tracking and ensuring timely process implementation
    Report and track adherence to SLAs

    Qualifications
    Job Requirements

    Bachelor’s Degree in a technical Field (preferably IT/Computer Science/Telecommunications)
    Project Management Certified – PMP / PMI or equivalent
    Work experience in a technical field to Line Management or Senior Engineer level.
    Experience in managing multiple projects simultaneously; from start to finish; of a 6 – 12 month duration; which have impact across a company; which have an impact on customers; which have an impact on the revenue generation capability of the organization;.
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Attention to detail with good organizational, planning, report writing and presentation skills.
    Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
    A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills.
    A proven team player with excellent communication and interpersonal skills.

  • Business Consultanta AA

    Business Consultanta AA

    If you are familiar with banking functional implementation and solving complex functional issues, you’d be right at home in our Client Services team.
    ABOUT YOUR NEW JOB:
    The Business Consultant is responsible for providing high level of functional application and banking support and expertise in one or more banking areas (Retail, Trade Finance, Treasury, Credits, Accounting, etc.) throughout all functional stages of TEMENOS products implementation projects.
    KEY RESPONSIBILITIES:

    Analyze client business requirements and relate them to TEMENOS products capability;
    Identify and validate any gaps together with proposals for their resolution;
    Define and validate customization needs for TEMENOS products as per agreed business definitions;
    Prepare and perform the functional testing to support User Acceptance Testing (UAT);
    Coordinate with the TEMENOS maintenance groups to ensure that the product problems identified are understood and resolved;
    Supervise, if and when needed, over specific functional parts of the implementation plan.

    WHAT YOU BRING IN:

    Professional with a minimum of five years of experience in Finance or in banking software consultancy – specifically on T24;
    In depth understanding of financial and banking processes, like Credits, Accounting, Treasury, MI, Asset Management, Securities, Trade Finance, Retail;
    Knowledge of a banking software application;
    Understand and be able to deploy the TEMENOS Implementation Methodology;
    Considerable co-ordination to effectively achieve the jobs end results.

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  • Facilitation and Policy Engagement Specialist

    Facilitation and Policy Engagement Specialist

    Overview
    This position will support the CIFOR Value Chains, Finance and Investments (VFI) Team’s ongoing public and private sector engagements around supply chain sustainability and inclusivity in Africa and Asia, as well as the CGIAR Research Consortium on Forests, Trees and Agroforestry (FTA) Flagship on Sustainable Global Value Chains and Investments. The Specialist will contribute to the implementation of priorities in Sub-Saharan Africa and Asia by building new local and regional partnerships, facilitating and leading multi-stakeholder policy and businesses innovation processes, and raising the visibility of research and policy engagement activities and results within relevant fora.
    The Specialist will build on and further develop a research-in-development portfolio that contributes to core VFI and FTA work areas. Existing initiatives that the Specialist will contribute to include:

    Collaborative design of theories of change and action for the implementation and monitoring of jurisdictional zero deforestation programs in major oil palm producing landscapes in Indonesia. This requires targeted public and private sector engagements and facilitation of multi-stakeholder dialogues. Research into unfavorable antecedent conditions that should be accounted for and addressed through the theories of change and action will precede and inform engagements.
    Facilitating development of an integrated landscape development strategy in an ecologically significant oil palm, cocoa and rubber landscape in the Ghanaian High Forest Zone. Drawing on a combination of participatory research, farmer engagement and co-learning activities and public-private working groups, this project also seeks to identify and pilot viable intervention options that help overcome smallholder barriers to the adoption of improved (climate smart) production practices within the different sectors.
    Identifying actionable pathways that support sustainable business model innovation and scaling in the tea and coffee sectors in Tanzania. Through targeted engagements with a wide variety of relevant stakeholders and by leveraging past research results, barriers and opportunities for business model innovation will be identified and actionable solutions proposed. Subsequent piloting of solutions with select business model proponents are envisioned.

    Duties and responsibilities
    Science

    Contribute to socioeconomic baseline studies, stakeholder mapping and development of participatory/action research (methods) within FTA and VFI research themes;
    Contribute to qualitative data analysis and development of analytical and conceptual frameworks;
    Author technical reports, working papers, briefing notes, communication material and peer-reviewed journal articles relevant to FTA and VFI research themes.

    Capacity building

    Contribute to the development of curriculums and toolkits to support smallholder training and development activities;
    Provide targeted technical support to stakeholders participating in engagement activities;
    Identify and act on opportunities to raise the internal capacity of scientists within CIFOR and ICRAF to design and facilitate multi-stakeholder platforms, as well as help maintain a dynamic community of practice on the same;
    Provide advisory support to VFI and FTA projects to raise capacity to more effectively engage strategic stakeholders and policy processes;
    Support the supervision of partners, consultants, interns and fellows involved in the implementation of the targeted projects.

    Policy-science dialogue

    Lead the design and facilitation, where appropriate, of multi-stakeholder dialogues within existing and relevant new projects;
    Coordinate or contribute to national and regional-level policy-science dialogues through active participation in relevant workshops, meeting and conferences;
    Explore and develop opportunities to improve uptake of research and engagement results and lessons within the business, donor and/or public policy community;
    Represent CIFOR as needed to maintain and expand CIFOR’s network of partners; and to represent CIFOR within strategic policy spheres

    Fundraising

    Lead and contribute actively to fundraising by responding to relevant calls for proposals and mobilizing resources through donor and partner networks;
    Strengthen existing partnerships and build new relations with potential donors.

     
     
    Project management

    Lead at least one project, ensuring timely delivery and effective management of budgets, staff and partnerships, amongst others;
    Maintain and develop relationships with research, development and boundary partners involved in the implementation of relevant projects;
    Develop and contribute to the preparation of donor reports and deliverables according to internal and external reporting guidelines;
    • Manage project resources as needed following CIFOR’s procedures and regulations.

     
     
    Education, knowledge and experience

    A PhD in a relevant disciplinary field, including but not limited to human geography, anthropology, international relations, political science, development or social studies. Where ample relevant work experience has been gained (at least six years), candidates with an MSc degree will be considered;
    Where a PhD has been obtained, a minimum of three years post-PhD professional experience within an international research organization, university or development agency working on corporate social responsibility, supply chain sustainability, rural development and/or (integrated) land use planning;
    Significant demonstrated capabilities to design and facilitate successful multi-stakeholder processes and community engagement activities;
    Experience engaging in and informing public policy processes in developing countries;
    Experience developing scientific reports and policy and/or communication products;
    Experience in proposal development/writing, partnership management and fundraising;
    Experience with participatory and action research methods and qualitative data analysis (software) is an advantage;
    Excellent written and spoken English, ability in other international languages is an advantage, especially French and Indonesian.

    Personal Attributes and Competencies

    Ability to work both independently and as part of a team;
    Excellent facilitation skills;
    Management and organizational skills, experience in project coordination and management;
    Excellent interpersonal and communication skills, with the ability to interact effectively with people in a multi-disciplinary and multi-cultural environment;
    Value the sharing of information and continuous improvement in a cooperative atmosphere of constructive evaluation and learning;
    Willingness to travel internationally as required.

    Terms and Conditions

    This is an Internationally Recruited Staff (IRS) position. CIFOR offers competitive remuneration in USD commensurate with skills and experience.
    The appointment will be for a period of 2 years, inclusive of a 9-month probationary period, with the possibility of extension contingent upon performance, continued relevance of the position and available resources.
    The duty station will be at CIFOR Hubs office in Nairobi, Kenya.

  • Account Manager

    Account Manager

    Job Details
    As an Account Manager your primary responsibility is to actively manage client(s) relationships and deliver to the requirements of the contract. Develop a very good knowledge of the FMCG and utilize in identifying and explaining key influences on market performance with the view to servicing the client’s contract by delivering accurate and insightful information.
    Our Worldpanel colleagues are the global experts in shopper behaviour, offering continuous monitoring, advanced analytics and tailored solutions to inspire successful decisions by leading organisations worldwide. Worldpanel turns purchase behaviour into competitive advantage across a diverse range of markets including tech, fashion, telecoms and FMCG.
    KEY OUTCOMES

    Proactively meeting and exceeding the needs of both internal and external clients through a commitment of excellence.
    Contributes effectively to organizational vision through teamwork, open communication channels and sharing information to achieve a common objective.
    Builds support, commitment and respect from others by demonstrating professionalism, integrity and expertise.
    Drives self and others to achieve results and surpass goals.
    Identifies and builds an active and valuable networks of Client relationships, managing delivery, retention and growth.
    Applying Knowledge and skills to Deliver Client Insights.
    Demonstrates understanding of the business and commercial environment to exploit opportunities and promote profitability.

    CAPABILITIES

    Completed a Bachelor’s degree in any field. MBA is an added advantage.
    Microsoft Excel and PowerPoint proficiency.
    At least 6 years’ relevant work experience in a Marketing/ Consumer Research / Advertising work environment.

  • Kenya : Logistics Intern – Nairobi

    Kenya : Logistics Intern – Nairobi

    You will be in charge of

    Contribute to improve logistics processes in country

    Procurement

    Contribute to maintain the national supplier database up-to-date & to nourish it from existing contracts, as well as market surveys;
    Contribute to improve the reliability of the order follow-up, and its dissemination amongst operational teams;
    Support major procurement campaigns by providing offers pre-analysis, drafting documentation such as procurement memos & contracts if needed, deploying operational plans under the CLM supervision;
    Support the efficient & exhaustive circulation, filing & archiving of procurement documentation as detailed in ACTED logistics manual (tender documents, contracts, quotations, etc.);
    Review & strengthen the Monthly Procurement follow-up, under the CLM supervision, with logistics & program teams.

    Stocks & deliveries

    Support transportation means review, and handle market survey if needed under the CLM supervision;
    Support the logistics staff capacity building toward stocks & deliveries documents, tools & processes;
    Support the periodic inventories, and clear stock discrepancies in a documented manner;
    Support the efficient & exhaustive circulation, filing & archiving of stocks & deliveries documentation as detailed in ACTED logistics manual (stock reception vouchers, stocks cards, stock exit forms, etc.);
    Review & strengthen the Monthly Stock inventory report, under the CLM supervision, with logistics & program teams.

    Fleet, transportation & fuel management

    Support fleet reviews, and fleet prospects under the CLM supervision (market surveys, fleet analysis, etc.)
    Support the implementation of user friendly tools for movements & maintenance planning;
    Review & strengthen the Monthly Motorized asset report under the CLM supervision, with logistics teams.
    Support the efficient & exhaustive circulation, filing & archiving of fleet & transportation documentation as detailed in ACTED logistics manual (logbooks, maintenance sheets, administrative authorizations, insurance cards, etc.).

    Asset management

    Support assets review, and physical inventories;
    Review & strengthen the Monthly asset follow-up per project code, budget line, with a clear location & user for each asset; investigate and document any loss or damage.
    Support the efficient & exhaustive circulation, filing & archiving of asset documentation as detailed in ACTED logistics manual (registration cards, etc.).

    Communications & IT management

    Support communication & IT reviews under the CLM supervision;
    Review & strengthen the Monthly communication costs follow-up; investigate and support solving major over-costs;
    Support the implementation of the IT plan: handle market surveys of maintenance services, internet connections opportunities, etc. under the CLM supervision;
    Support the monthly data back-up (server, emails, etc.) as per replication standards;
    Support the efficient & exhaustive circulation, filing & archiving of communication & IT documentation (lease agreements, security assessments, etc.)

    Logistics TITANIC

    Cross-check the overall consistency of all logistics TITANIC reports;
    Cross-check real data with TITANIC reports under a random strategy, in particular during field visits;
    Integrate internal & external audits recommendations into the monthly TITANIC review, as well as regular reviews.

    Train logistics & other staff to logistics procedures & tools

    Under the supervision of the CLM, maintain a training schedule over 6 months for logistics & other staff about logistics processes, procedures & tools, according to priorities agreed with CD, HQ Logistics & Audit departments;
    Ensure that all trainings courses are aligned with ACTED logistics procedures & tools;
    Ensure daily staff training during any task completed, with the final objective to empower logistics & other staff about logistics processes;
    Support the formalization of logistics rules & tools, under the CLM supervision (memo drafting, flow charts, etc.).

    Support logistics documentation

    Make sure that filing as defined in ACTED manuals is part of the regular trainings to logistics staff;
    Review past documentation in capital & field offices when needed;
    Ensure the regular documentation flow from field offices to the capital office;

    Upon request support logistics operations

    The Logistics Intern might be requested to replace a CLO/ALO in case of his/her absence, under close supervision of the CLM; or to support emergencies, high workload periods, or any specific situation that would require an unusual workload in logistics. In case of CLM absence, the Logistics Intern will support the management of logistics teams, and the continuity of all logistics processes, under close supervision of the Country Director.

    Expected skills and qualifications

    Postgraduate diploma in relation to the position
    Ability to work efficiently under pressure
    Ability to work in an unstable security environment moving
    Willingness to work and live in often remote areas under basic conditions
    Ability to work independently and creatively about the land and capital
    Knowledge of local language and/or regional experience an asset

    Conditions
    Status : volunteer
    Living allowance of 300 USD
    Lodging and food provided in the ACTED Guesthouse
    Flights tickets in and out + Visa taken in charge by ACTED
    Provision of medical and repatriation insurances

  • Sales Account Relationship Manager Sector Manager – Large Enterprise & Public Sector

    Sales Account Relationship Manager Sector Manager – Large Enterprise & Public Sector

    View Safaricom’s Salaries
    DESCRIPTION
     
    We are pleased to announce the following vacancy in the Enterprise Sales & Retention – Large Enterprise and Public  Sector  within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Sector Manager – Enterprise Sales & Retention – Corporate & Public, the position holder will develop and manage relationships and service experience among Manufacturing, Hospitality, Retail, Transport & Logistics organizations to ensure growth, profitability and retention.
    Job Responsibilities

    To identify growth, upselling and cross-selling opportunities within among Manufacturing, Hospitality, Retail, Transport & Logistics organizations.
    To Develop Strategic plans for Account/ Relationship engagement and ensure implementation of tactical plans including pipeline management   
    Develop strong relationships at CXO level within the Target Market List (TML) and wider Buying Centers to understand mid-to-long term Organizations objectives.
    Drive identification and adoption of relevant segment propositions
    Formulate Account Development Plans, Opportunity Roadmaps and Pipeline Management for sales cycle
    To effectively manage the existing and new accounts through improved customer experience by managing end to end process and ensure compliance to service agreement requirements
    Develop and execute customer ring fencing strategies among Manufacturing, Hospitality, Retail, Transport & Logistics sectors.
    To respond to enterprise customer related issues so as to provide consistent quality of service and get excellent customer rating.
    To prepare weekly and monthly reports on Sales Performance and Market Insights from day to day engagements.

     
    QUALIFICATIONS
     
    Job Requirements

    Degree in Commerce/ ICT or Business related;
    Sales experience of 4-5 years preferably managing in a B2G or B2B environment;
    Knowledge/ Work experience in ICT, among Manufacturing, Hospitality, Retail, Transport & Logistics organizations will be an added advantage;
    Strong relationship building skills, preferably from a major blue chip company;
    Drive identification and adoption of relevant segment propositions

    Additional Details;
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate or letter from the University requesting for internship
    Scanned copy of your National ID / Passport-Legal Form of Identification

    go to method of application »

  • Country Manager

    Country Manager

    Business Partners International, a leading risk financier of small and medium enterprises, is offering an exciting career opportunity for a Country Manager at its Kenya country office. We are passionate about funding, supporting and mentoring entrepreneurs, or as we like to call them, the square pegs in a sea of round holes. *noun: The exceptional few who see the world not for what it is, but for what it could be.
    We are looking for someone who will be able to fulfill the following requirements:

    Implementing the business plan and the strategy for the company for investing in SMEs operating in Kenya.
    Leading transactions in the firm from identification, negotiations, closing, monitoring investments and finally exit thereof. (The incumbent takes final responsibility for the transaction even though assisted by other staff members);
    ·  Representing the company and its clients as presented to the Investment Committee on boards of portfolio companies;
    Marketing the company’s investments solutions and build sound relationships with clients and role players;
    Implementing corporate governance disciplines in investee companies and initiating
    investments in chosen areas of investment preference;
    Managing of resources both internally and externally;
    Managing and adding value to the investment portfolio;
    Effectively managing human resources by recruiting good people, training them, investing in and retaining them so that they, in turn, can continuously find good entrepreneurial businesses to invest in and add value to.

    Minimum requirements of the role:
    The successful candidate should have as a minimum, a tertiary qualification, having majored in accounting and preferably have completed management studies;

    The individual will be results focused, with a passion for client service, excellent communication skills, solid negotiation skills and a track record of excellent investment decision-making abilities;
    The individual will have hands-on deal-making, commercial experience in key investment sectors and management experience will be an advantage;
    The candidate should be Nairobi based and a Kenyan citizen.

    Competencies:

    Deciding and Initiating Action
    Leading and Supervising
    Relating and Networking with People
    Persuading and Influencing
    Following Instructions and Procedures
    Business Partners International East Africa Limited offers market-related remuneration.

  • Senior Manager – Technology Audits and Audit Quality

    Senior Manager – Technology Audits and Audit Quality

    Description
    We are pleased to announce the above opportunity in the Internal Audit Department within the CEO’s Office. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Brief Description
    Reporting to the Director – Internal Audit, the position holder will lead a team of technical specialists responsible for developing and delivering an effective internal audit plan, assessing the key risks associated with all aspects of Information Technology and providing practical recommendations to mitigate against the same. They will also coordinate special input in all audits.
    Key Responsibilities                     
    Information Systems Audits

    Manage the high-quality planning, execution and reporting of audits of IT systems.  Ensure the audit jobs maintain thorough and high-quality results within defined audit plans and budgets.
    Ensure adherence to Internal Audits policies, standards, procedures and processes including appropriate documentation and quality assurance standards.
    Ensure engagements are conducted effectively and efficiently to the high standards set out by the Division, outcomes of which are confirmed through the Division’s Quality Assurance Program (QAIP)
    Provide practical and cost-effective advice to management on designing, implementing and enhancing internal controls in the areas of technology in Safaricom IT Operations Domain and lead the audit team members to deliver the same high-quality advice.
    Manage relationships with all stakeholders including senior management.

     
    Audit Analytics/ Continuous Auditing and Controls Monitoring
     

    Driving the development and use of data analytics throughout the audit life cycle, as well as manage the network of data analytics auditors embedded in the internal audit teams.
    Manage the continuous auditing and controls monitoring program in the company including raising awareness of the same within the business 
    Working with stakeholders to identify key automated controls, developing a roadmap to ensure tests are developed to monitor key controls to achieve real time audits over all key cycles in the company

    Audit Recommendation Implementation

    Track implementation status of audit recommendations.
    Maintain partnership with clients to ensure that all audit issues are resolved within the defined target dates.
    Drive identification and resolution of root causes of audit issues to improve the control environment

    Project Assurance

    Provide Assurance and advisory services to project management teams on key risks and controls throughout the project delivery phases;
    Carry out risk assessments and develop project Assurance plan;
    Manage the planning, execution and reporting of individual project Assurance and advisory assignments

    Quality assurance – Audit QAIP program:

    Responsible for the internal audit quality assurance and improvement program (QAIP) program.
    Maintaining a timely and effective internal quality assurance program that continuously validates conformance of internal audit practices to the internal audit standards;
    Executing the quality assurance process to ensure that all internal audit work is completed as per internal policies and procedures and identifying areas of non-compliance with standards and policies & procedures;
    Identifying and documenting completed audit work for each quarter, selecting samples for quality assurance, both peer and external reviews and preparing QAIP Executive Summary Reports to incorporate all completed activities
    Identifying training opportunities through quality assurance review, recommending training needs to align with internal audit practices and support the delivery of focused training sessions for matters identified;

    People Management

    Define the IT Audit objectives and complete the staff appraisal reports per engagement/mid-year and end year appraisals
    Provide coaching to IT Auditors in all audits
    Coordinate appropriate development programs for the IT Audit team members

    Qualifications

    Degree in Computer Science, IT, Business Information Systems (or related technical / business field) from a recognized university
    Minimum of 8 years IT Audit experience within an established Internal Audit function and/or a reputable external audit firm
    Good knowledge of key IT applications supporting core business processes and business assurance
    Holder of Certified Information Systems Auditor (CISA) designation is a must.
    Other qualifications e.g. CISM, CISSP, CRISC would be an added advantage.
    A history of leading teams of auditors in successfully delivering IT audit engagements, either from an internal audit or external advisory capacity.
    At least 2 years formal people management experience.
    Experience in at least 3 of the following platforms Unix, Linux, Windows Server, Ms Sql, Oracle.
    Familiarity with ERP and GRC tools.
    Data analytics qualifications and experience.
    Well versed in knowledge of IT control frameworks e.g. COBIT, ISO 27002, PCI DSS, ITIL.
    Reliable, proven ability to self-start and effectively manage a project team.

    Note to Applicants
    As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    Clearance certificate from a reputable Credit Reference Bureau (CRB).
    University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
    National ID/Passport.

  • Manager – Oracle Human Capital Management (HCM) and Oracle Integration Cloud Service

    Manager – Oracle Human Capital Management (HCM) and Oracle Integration Cloud Service

    View Safaricom Salaries
    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Senior Manager – Channels Solutions, the position holder will be responsible for providing 1st line functional and technical support of Oracle Enterprise Resource and Planning system, specifically Human Capital Management (HCM) modules as well as Oracle Integration Cloud Service and Oracle Cloud ERP.
    Key Responsibilities:

    Oracle Human Capital Management with experience in modules like Core HR, Benefits, Payroll, Global Human Resources, Recruiting/Talent Management, Performance Management, Compensation, Learning Management.
    Responsible to provide support to end users of Oracle Application. This position requires both functional (Business Analysis/ Systems Analysis) and technical skills and experience implementing and supporting Oracle EBS.
    Oracle Integration Cloud Service, Oracle Cloud ERP, Oracle SOA, Oracle data integrator.
    Understand business models and strategic direction and consult with Business management to assess, analyze, recommend, and implement business improvements and initiatives.
    Use simple techniques to define as-is and to-be process and data flows and solutions, to Business users and other IT team members.
    Conceptualize, design, and document system solutions
    Perform System configuration in conjunction with guidelines setup by the IT organization.
    Support users of third party “bolt on” applications that work in conjunction with Oracle HCM.
    Communicate clearly and professionally with vendors, users, peers, and all levels of management.
    Adhere to the processes and policies defined by IT management.

    Job Requirement

    University Degree in Computer Science or any other Information Technology related discipline
    LINUX certification is an added advantage
    LINUX Scripting and basic administration
    Oracle E-Business suite training is an added advantage
    At least 2-3 years experience in a client server environment with two years OCI /HCM Application support experience
    Programming using PL/SQL and UNIX scripting
    Sound knowledge OCI, SOA, ODI, Fusion applications and EBS R12.
    Sound knowledge HCM Modules: Benefits, Payroll, Global Human Resources, Recruiting/Talent Management, Performance Management, Compensation, Learning Management.