Jobs Kenya

Company Founded: Founded in 1993

  • Head of Logistics & Inventory (Parts) – Automotive Industry

    Head of Logistics & Inventory (Parts) – Automotive Industry

    Our client is a multi-national company in the motor Industry dealing with top-of-range brands and seeks to engage an experienced professional to lead and manage full value-chain in Spare Parts logistics and inventory,
    countrywide.
    The holder must demonstrate adequate work experience and deep knowledge in dealing with parts clearing, warehousing, inventory Control, Parts management, reporting, Parts sales at all levels and Customer Management with a dealer network in a franchise environment.
    This is a performing role with both financial and non-financial KPIs.
    The position will drive and impact sales team efficiencies, costs, turn-around time, quality and customer excellence.
    Additionally, the holder must have the ability to lead team in performance targets, Implementation of policies and procedures, reporting and process innovation.
    Qualifications:

    A Bachelor’s degree in Procurement/Supplies Management or related field from a recognized learning institution, with at least 4 years of relevant experience and proven performance record in Logistics & Inventory management in the Motor Industry.

  • DigiFarm-Contractor Online Sales

    DigiFarm-Contractor Online Sales

    Description
    We are pleased to announce the subject career opportunity within DigiFarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Role Description
    Reporting to the Account Accelerator the position holder is to acquire, manage and support online customers, with an objective of growing customers on the DigiFarm market place platform that will lead to demand generation & fulfillment, increase product penetration, offer first line support and meet overall NPS target.
    Job Responsibilities
    Revenue

    Generate, qualify and convert leads to closed sales on the DigiFarm market place platform
    Drive ARPA growth on all acquired accounts through demand generation.
    Identify opportunities for cross-selling and upselling to promote an upward trend of demand generation in the accounts under management and assign identified leads
    Contact all existing customers within the TML (target market list) to generate demand season on season
    Generate new leads and referrals through ongoing initiatives. Escalate all leads requiring visits to the respective territory manager
    Educate customers DigiFarm services while delivering high quality service to our customers

    Retention

    Proactively contact the customers to ensure strong relationship as the first contact for the customer on all issues.
    Track the demand generated per season as well as the baseline revenue of each account and ensure revenue retention & growth
    Develop, update and maintain an updated database of the Decision Making Unit (DMU) and complete profile of each individual account within the allocated target market list.
    Keep the customer informed on the entire Customer Journey and processes associated with it (on-boarding process, demand generation process, demand fulfillment process etc.)
    Knowledge about competitors activities, market trends and competitor market share within your target market list
    Timely submission of recurring incidences per account or per escalation type
    Track and report on all churn attempts, clearly indicating reasons for churn and associated  effort to abate churn including success rate

    NPS

    Ensure achievement of set NPS targets
    Maintaining strong and deep relationships with accounts under management
    Following through on all issues to ensure closure
    Maintaining communication with the customer throughout the customer journey

    Reporting

    Maintain 100% accuracy on reporting on daily customers activities
    Timely submission of reports such as total customers contacted, leads/referrals generated, Customers feedback, and profiling reports
    Maintain an accurate contacts database for  regular  & key contacts and information for accounts under management in liaison with the RM
    Flag any recurring incidences per account or per escalation type, and send to direct manager
    Prepare a daily report on all incidents reported, escalations and churn alerts 

    Qualifications

    Degree from a recognized university; diploma holders with substantial customer care and an excellent performance track record will be considered;
    At least 1-2 years working experience in a customer service environment, or the ability to demonstrate the skills required for the effective supervision of a team-having worked in a DigiFarm or similar environment will be an added advantage;
    Excellent knowledge of DigiFarm products and services;
    Excellent knowledge of DigiFarm processes, policies and procedures;
    Demonstrable good written and verbal communication skills;
    Excellent ‘people skills’ for building relationships with colleagues at all levels;
    Positive, Proactive, confident, energetic and able to work under pressure
    Demonstrated demand generation with fulfillment through stakeholders
    Strong sales acumen with proven track record of online sales.

    Note to Applicants
    This is a 1yr renewable contract based on performance.
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification

  • DigiFarm Grant Funding Lead

    DigiFarm Grant Funding Lead

    Description
     
    We are pleased to announce the following vacancy in DigiFarm Kenya Ltd. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description
    Reporting to the General Manager, the role involves working closely with the team to provide strategic guidance for engagement with key stakeholders in the Agri space including but not limited to National Government, County Government and Development Partners with an aim of leveraging partnerships to grow the scope and reach of Digifarm with the aim of enhancing social impact and transformation
    Job Responsibilities

    Leverage existing and new networks to build and appreciation of Digifarm vision to engage in transformative programs
    Position Digifarm as a preferred partner for the implementation of social impact programs
    Identify and engage with contact individuals responsible for these budgets
    Develop partnerships with development partners including all main agencies USAID, UKAID who can support deployment of products to the market either from customer side or direct support.
    Develop and maintain relationships with Government agencies that are key targets and stakeholders for products being developed.
    Develop opportunities for engagement between development partners and Digifarm
    Participate in development partner activities and events to ensure that we are up to date in our knowledge of their priorities
    Create opportunities for private sector engagement i.e. Digifarm with the development partners
    Build capacity of the team to engage with development partners
    Facilitate building of peer to peer networks between Digifarm and Development Partners
    Develop and maintain overview of all grants, donor requirements, rules and regulations, and internal and external deadlines, including filing of grant documents
    Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality control
    Contribute to the development and revision of funding proposals, budgets and donor reports
    Be updated on donor priorities and track and share relevant calls for proposals
    Document, analyze, and share learning from proposal and reporting process, and compliance with donor rules and regulations
    Contribute to continuously improving internal grant management systems including information management systems and M&E
    Support external donor audits

    Qualifications

    Background education in Development Studies or a similar education qualification
    Five (5) years relevant experience in a similar role.
    Experience from working with humanitarian and development donors with strong understanding of donor rules and regulations
    Skills and experience in report and proposal writing with strong communication, coordination and interpersonal skills
    Proficiency in Training & development facilitation, evaluation skills and techniques
    Basic understanding of the Kenyan market, subscriber preferences and subscriber trends
    A proven team player with excellent communication and interpersonal skills.
    Strong awareness of market trends, competitive impacts and market opportunities

  • Key Buyer Account Accelerator

    Key Buyer Account Accelerator

    Description
    We are pleased to announce the subject career opportunity within DigiFarm Kenya Limited. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Role Description
    Reporting to the Sales & Customer Marketing Lead  the position holder will be tasked in the engagement, acquisition, onboarding and retention of buyers within the DigiFarm ecosystem.
    Job Responsibilities

    Identify and acquiring DigiFarm buyer accounts
    Drive buyer demand generation by ensuring season-on-season production (Buyers’ inputs) orders.
    Drive incremental revenue for buyer accounts under management as per revenue potential identified in each buyer account
    Effectively develop and manage relationship matrix and engagement models for the buyer accounts
    Craft strategic plans for buyer account penetration
    Ensure less than 1% churn for all buyer accounts under management
    Identify DigiFarm growth opportunities and up-selling and cross – selling potential within the assigned Buyer account.
    Supervise development and executions of buyer accounts ring fencing strategies
    Develop strong relationships with the buyer accounts at CxO to maintain ongoing revenue stream
    Manage all customer escalations with relevant stakeholder in the organization and ensure closure
    Weekly reports on buyer performance and submission of buyer account plans

    Qualifications

    Master’s degree in Horticulture/any Agriculture related course will be a plus
    A bachelor’s Degree. (A business-related discipline with an IT/Commercial bias will be an added advantage)
    At least 4-5 years working experience managing key accounts in a B2B environment-preferably in Agriculture
    Strong relationship building skills preferably from a major blue-chip company
    Showcased ability to inspire and manage a sales team while maintaining high performance and exceeding expectations meeting sales targets
    New business development skills.
    Demonstrate ability to deliver results i.e. meet and surpass targets.
    Demonstrated experience in broker sales environment is a must

    Note to Applicants
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of University Certificate
    Scanned copy of your National ID / Passport-Legal Form of Identification

  • Resource Development Coordinator

    Resource Development Coordinator

    Overview
    The Resource Development Coordinator will contribute to CIFOR’s global resource mobilization objectives through identification of funding opportunities and – in coordination with scientists and other substantive staff – support the development of high-quality, compelling, solicited and unsolicited grant applications to CIFOR’s current and prospective public–private development partners. Primary objectives for the position, among others, are: to identify new funding opportunities to support CIFOR’s work at the global level; to support the development of strategic grant applications, timely review and submission of concept notes and proposals; to provide donor intelligence and assurance of strategic alignment of CIFOR’s objectives with donor priorities and objectives; to assist and support other relevant units with outreach and stewardship of major global donors and prospects; and to manage CIFOR’s resource development knowledge and information sharing platform.
    Duties and responsibilities
    Proposal development and coordination

    Coordinate the research and verification of new funding opportunities for relevant global campaigns and/or initiatives.
    Support global research teams in all stages of pre-award functions (concept note/proposal development, planning, drafting, editing, internal clearances and submission of high-value solicitation documents) and efficient transfer of approved awards to Program Management and Coordination (PMC) Team.

    Strategy, analysis and reporting

    Maintain an efficient knowledge-sharing and information portal in the myCIFOR system, which captures and shares information. myCIFOR also manages donor intelligence to enable successful funding approaches and institutional understanding of CIFOR’s resource development activities.
    Support the RDP Team and the Resource Development and Partnerships Committee (RDPC) on reporting progress in key areas of the funding strategy and preparing briefing materials for donor presentations and/or meetings.

    Funding partner relations

    Coordinate with the RDP Team and other units on donor stewardship and cultivation for major global donors and prospects.

    Education, knowledge and experience

    Master’s degree in international relations, conservation/environmental sciences or agricultural development (applicants with an undergraduate degree with 5 years’ relevant work experience will be considered)
    minimum 3 years’ experience in resource mobilization with a proven track record of raising substantial funds for international organizations, UN agencies and/or international nongovernmental organizations
    knowledge of national/global development agendas and goals
    understanding of project cycle management
    experience in working with diverse teams
    above-average written and presentation skills
    experience with fundraising databases
    fluency in English (French and/or Spanish desirable)
    diplomatic, tactful and effective management and stewardship of major international donors.

    Personal Attributes and Competencies

    highly organized, detail oriented, “door opener” with reliable, timely and high-quality delivery of assignments
    ability to quickly upload and interpret complex and technical subject matter to diverse audiences
    demonstrated ability to independently solve various general problems and advise on complex and sensitive problems
    solid work ethic including quality and timely delivery.

    Terms and Conditions
    This is an Internationally Recruited Staff (IRS) position.
    CIFOR offers competitive remuneration in USD commensurate with skills and experience.
    The appointment will be for a period of 2 years, inclusive of a 9-month probationary period, with the possibility of extension contingent upon performance, continued relevance of the position and available resources.
    The duty station will be at CIFOR HQ in Bogor, Indonesia; Hub office in Nairobi, Kenya; or Bonn, Germany.
    CIFOR is an equal opportunity employer. Staff diversity contributes to excellence

  • Sales Executive – Parts Credit Controller Officer

    Sales Executive – Parts Credit Controller Officer

    REPORTING: (Internal work scope, Relations & Reporting)
    This position reports to the Manager in-Charge – Parts.
    The role will have a close work relationship with teams in Sales, Workshop and Operations
    CORE PURPOSE (Reason for this job)
    Ensuring sale of automotive parts and accessories in line with business processes and procedures to achieve overall objectives.
    CORE RESPONSIBILITIES (execution scope & focus)

    Selling of Automotive Parts as assigned in the portfolio to ensure customer needs are met.
    Ensure all customers are advised accordingly during enquiry, taking action, prepare records and communicate the same.
    Record all sales and/or customer transactions that occur.
    Provide service technicians with relevant parts as required and within agreed timelines.
    Maintain the retail sale floor and displays to meet or exceed the dealerships standards.
    Ensures high quality work through cleanliness of products and the retail sales area
    Ensuring that finance guidelines are fully understood and applied when performing ones duties to ensure accuracy and efficiency.
    Monitor stock levels and expedite by reporting to Parts Manager in event of shortages or issues.
    Ensure continuous learning to update self and maintain proficiency to enhance performance and improve self and team results.
    Uses dealership equipment and resources safely and proficiently to ensure quality and cost effectiveness.
    Ensure handling of customer needs including efficient management of all aspects affecting the customer.
    Preparing reports as per schedule.

    JOB SPECIFICATIONS
    Education: The holder must hold a Diploma in Sales / Marketing / Purchasing / Supplies or its equivalent from a recognized learning institution
    Experience: The holder will be required to have at least 3 years’ of relevant experience with proven performance record.
    Added Advantage: Conversant with EPC
    Key Competencies: Professionalisms and Ethics, Attention to detail, Customer Centric, Passion for Motor industry!

    go to method of application »

  • Analyst – Management Information Specialist Services Lead Manager; Quality Assurance

    Analyst – Management Information Specialist Services Lead Manager; Quality Assurance

    Description
    We are pleased to announce the following Vacancy in DigiFarm. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the Senior Manager – DigiFarm Operations, the position holder to develop and enhance the use of automated reporting, insights, business intelligence, analytics systems and tools within DigiFarm.
    Detailed Description

    Conduct end to end business performance analysis by sharing reports and daily / weekly / monthly and as required.
    Carry out deep dive into the business performance and sharing strategic recommendations based on insights.
    Track field activities based on the farmer milestones such as farmer recruitment, geotagging, input distribution, harvesting and aggregation to drive accountability within the different teams.
    Provide a robust decision support mechanism for the business through analytics and development of decision-making models.
    Work with business analytics team in the development of dashboards that are insightful to the business including their automation.
    Liaison with data scientists’ teams to develop and make use of machine learning for automated, efficient and faster decision making for the business.
    Lead teams in development and execution of insights led improvements s within the business intelligence and analytics system.
    Enhance the use of business intelligence and analytics used by the business by critically evaluating it is current usage versus the business requirements for transaction processing and report writing.

    Qualifications

    Bachelor’s degree in Economics / Statistics or Actuarial science.
    3 -6 years’ experience in a Telcom business environment, business intelligence tools with huge reporting requirements.
    Accounting or Data analytics certification will be an added advantage

    Additional information
    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    Clearance certificate from a reputable Credit Reference Bureau (CRB)
    University Degree Certificate/ Letter of Completion from University in case you have not received your degree certificate.
    Copy of your National ID/Passport

    go to method of application »

  • Production Manager

    Production Manager

    Ref: EAPCC/HR/27/02/2018
    Reporting administratively and functionally to the Head of Production Operations, the Production Manager will be responsible for planning, organizing and controlling production in the Company and mobilizing resources to produce the budgeted cement quantity and quality efficiently and within budget.
    Principle Responsibilities and Duties

    An unwavering commitment to the highest standards for workplace safety, environmental compliance, and manufacturing of high-quality products.
    Actively train and develop the production team to ensure safe, environmentally compliant operations that pursues the maximum efficient operations producing quality products for our customers.
    Work closely with the maintenance team to prioritize and formulate course of action to take in correcting equipment problems and scheduling preventative maintenance.
    Implement and direct plan and work schedules of assigned areas to achieve the maximum effective utilization of employees, production, fuel, equipment and materials to meet quality standards, and monthly/yearly production and cost goals.
    Responsible for refractory maintenance within the pyro-processing systems, with ability to coordinate seamlessly with the mechanical and electrical sections.
    Ensure close coordination between Production, Maintenance, and Quality departments. Manage all production contractors and monitor, reduce, and control costs associated with those contractors.
    Ensure the development of standard operating procedures and implementation of such procedures to increase process efficiency, equipment performance, product quality and productivity.
    Develop both fixed and operating budgets consistent with the annual operating plan, track financial / production performance, and prepare various reports for Company utilization. Develop a maintenance budget for kiln, mill systems and grinding media consumption.
    Possess a working proficiency with JDE system for purchasing, production and maintenance procedures as well as other relevant ICT packages.
    Champion for safety programs and continuous improvement programs/ LEAN systems.
    Champion for improved quality / reductions in standard deviation of our products
    Monitor the production process on a regular basis to ensure that production standards are maintained and takes corrective action as necessary when deficiencies are noted in rate or reliability.
    Understand all operational and maintenance issues in the department and able to accurately report information directly and via formalized reporting procedures.
    Conduct annual Performance Evaluations with direct reports and ensures all employees under the reporting structure have their performance reviewed at least annually.
    Support, motivate, and coach workforce to maintain a productive work environment.

    EAPCC desires to discuss this position with interested but qualified candidates who satisfy the following minimum qualifications

    Bachelor’s degree in electrical, Chemical and Mechanical Engineering discipline
    Master’s degree in Engineering or Finance related field
    High level of analytical, detailed, sceptical and performance management skills.
    6-8 years of cement plant experience with an emphasis ¡n operations and management
    Strong verbal and written communications skills
    Technical and managerial experience in cement production or related manufacturing plants.
    Experience in cement plant preheater, pre-calciner will be an added advantage
    Computer skills including the use of e-mail, reporting and entering shift and production data, and Microsoft Office, working knowledge of JDE and other ICT packages
    Ability to physically inspect plant equipment which requires climbing steps and the ability to walk extended distances over unpaved terrain in all weather conditions
    Ability to navigate effectively in situations with stakeholders of varying and conflicting interests
    Excellent negotiation skills, good attitude, persistence and willingness to learn;
    Experience in ERP environment JDE or equivalent) and excellent ability in use of Microsoft office applications
    Experience in the Building materials sector (especially Cement/Aggregates/Concrete)
    Unquestionable character and integrity.

  • Principal Systems Auditor – Financial Systems and Information Security

    Principal Systems Auditor – Financial Systems and Information Security

    Description
    We are pleased to announce the subject career opportunity within the CEO’s Office under Internal Audit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Role Description
    Reporting to the Senior Manager – Networks and M-PESA Audits the position holder will be responsible for for leading, planning, performing and documenting Cyber/IT Security reviews and advisory assignments as well as audits of Financial Services Systems in accordance with the internal audit plan. These audits shall include but not be limited to Vulnerability Assessments, Penetration testing, audits of Mobile Money systems and Pre/ Post-Implementation reviews.
     
    The position holder will also be responsible for supporting strategic business initiatives by advocating and enhancing the risk and control environment, and when appropriate, engaging, managing and reviewing the work of external consultants/advisors.
    Job Responsibilities

    Participation in the overall development and delivery of the audit plan
    Review of the mobile money systems from a technical standpoint to provide assurance on the adequacy of controls are adequate to mitigate and/or manage the technology risk to acceptable levels
    Review of security controls around key network elements (BSS, MSC, HLR/AUC, IN, NGN, GGSN/SGSN)
    Prepare deliverables/reports for senior management that include thematic issues, trends and other micro/macro level risks identified through the execution of IT audits within the Financial Services space
    Serve as an on-going subject matter expert in the area of information security controls and technologies
    Present, discuss and follow-up on audit recommendations with management
    Delivery of continuous information security assessments and penetration testing.
    Articulation of security risk exposure to various stakeholders.
    Review security control frameworks/guidelines to ensure consistent application of security controls
    Review procedures for investigating and closure of technology security incidents in line with industry best practices
    Keep abreast with the latest technology security trends and provide input to mitigate emerging threats

    Qualifications

    Degree in Computer Science, IT, Business Information Systems (or related technical / business field) from a recognized university.
    5-7 years working experience in information systems and cyber security assurance
    Demonstrated deep interest in IT Security and broad IT expertise coupled with good understanding of financial services and impacting laws and regulation
    Strong working knowledge of penetration testing tools and methodologies including but not limited to Application Security, Database Security, Web services security, Network Security, Mobile Security and VAS systems security
    Knowledge of common IT and networking technologies (operating systems, relational databases, network/mobile technologies) including Oracle or MS SQL databases, Unix / Linux / Windows etc.
    Detailed understanding of frameworks, principles, practices, and techniques related to IT Security
    Holder of Certified Information Systems Auditor (CISA) or equivalent
    Security qualification (CISSP or CISM or other information security certification)
    Experience in use of CAATs a must
    Strong relationship, communication and stakeholder management skills
    Ability to evaluate risks, articulate issues, develop consensus, raise awareness and recommend practical solutions
    Strong Written and Verbal language skills
    Ability to initiate and build effective stakeholder relationships
    The ability to work under pressure and be resilient and tenacious to get results

    Note to Applicants
    As part of our recruitment process we will request the below documentation which will be required as soft copies at a later stage of the process.

    An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
    Scanned copy of certificate of good conduct from the CID (Less than 1 year old) – Applicable to Kenyans Only
    Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
    Scanned copy of University Certificate or letter from the University requesting for internship
    Scanned copy of your National ID / Passport-Legal Form of Identification

  • PACS Consultant

    PACS Consultant

    Temenos AG (SIX: TEMN), headquartered in Geneva, is the world leader in banking software, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 3,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to process both the daily transactions and client interactions of more than 500 million banking customers. Temenos offers cloud-native, cloud-agnostic front office and core banking, payments, fund management and wealth management software products enabling banks to deliver consistent, frictionless customer journeys and gain operational excellence.

    Job Purpose:
    Expectation Overview: Support Analyst – Product Analysis Customer Support

    Primary responsibility is in the area of PACS ticket resolutions in an effective and efficient manner.
    Understand the functions of the specific T24 module, in which expertise needs to be built via training programs including on the job training, class room training and training material available on the knowledge-base.
    Fully understand the details provided in logged ticket. Validate the completeness of information provided and if required, seek to collect outstanding information from client. Use the collected information to analyse the problem.
    When identified as a bug, complete the required documentation process including product analysis of defect, clearly and explicitly indicating reason and resolution of the defect. Work in collaboration with the Development team to provide any additional information as required to fix and test the problem effectively.
    In case of non-defects, close the ticket with sufficient information for the client to be able to understand and appreciate the answer with full satisfaction.
    Available to perform onsite analysis of tickets at client places. Typically this would be required during the milestone period of the client like Go Live of implementation, branches, modules and Upgrade.

    Essential Skills:

    Analytical and logical skills including problem solving
    Advanced Programming knowledge on jBC (INFO BASIC)
    Excellent Communication and Interpersonal skills
    Deep technical understanding of T24 products and modules

    Desirable Skills:

    4 – 6 years strong skills of analysis in problem resolution in C/C++/Java/RDBMS knowledge (Expert in – anyone/multiple skills)
    Successfully implemented the respective Product specialization from start to finish

    Please make sure to read our Recruitment Privacy Policy