Company Founded: Founded in 1993

  • FLS Consultant

    FLS Consultant

    We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.

    We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.

    Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

    THE ROLE

    Temenos was founded on the belief that “People are Key.” As we accelerate in our SaaS first transformation, we are looking for passionate, creative, technology-savvy solutions/presales consultants and leaders from all over the world and from different backgrounds to join us on our journey. We believe in making banking better for all and are building supportive teams of unique people who share in our vision and purpose.

    As part of our continuous expansion, we are looking for talented consultant to help us drive our business.

    Key Responsibilities
     

    Primary responsibility is in the area of PACS ticket resolutions in an effective and efficient manner.
    Understand the functions of the specific T24 module, in which expertise needs to be built via training programs including on the job training, class room training and training material available on the knowledge-base
    Fully understand the details provided in logged ticket.
    Validate the completeness of information provided and if required, seek to collect outstanding information from client.
    Use the collected information to analyse the problem.
    When identified as a bug, complete the required documentation process including product analysis of defect, clearly and explicitly indicating reason and resolution of the defect.
    Work in collaboration with the Development team to provide any additional information as required to fix and test the problem effectively.
    In case of non-defects, close the ticket with sufficient information for the client to be able to understand and appreciate the answer with full satisfaction.
    Available to perform onsite analysis of tickets at client places.
    Typically this would be required during the milestone period of the client like Go Live of implementation, branches, modules and Upgrade.
     

    Skills & Experience
     

    Professional experience in development/support of Temenos T24 product for financial and banking institutions.
    Through expertise in TAFC, TAFJ, Info Basic (jBC), JQL and OFS.
    Strong knowledge on the latest T24 template programming language.
    Thorough expertise in T24 customization(Enquiries, versions and online services)
    Fair knowledge on the T24 Technical architecture.
    Hands on experience into Web services, Interface development, Integration Framework, Interaction Framework (Iris), Design Studio, Data Formatting
    Engine and SOAP/REST integration tools.
    Strong functional knowledge in Trade Finance, Syndicated Lending, Retail Banking Business, Delivery, Accounting, GL set-ups and treasury module.
     

    WHY TEMENOS
     

    You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
    You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
    You will be part of a team that values integrity; we support each other and keep our promises.
    You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
    You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
    You will experience what we call – Temenosity!
     

    We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.

    Apply via :

    www.linkedin.com

  • Contractor Resource Centre Assistant – Eldoret

    Contractor Resource Centre Assistant – Eldoret

    DESCRIPTION
     
    We are pleased to announce the following opportunity in the Acquisition, Talent & Capability within the Resources Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
     Brief description
    Reporting to Executive – Resource Centre, the position holder will provide support in the management of the resource center including acquisition, accessioning, processing, classifying, cataloguing and shelving of resource center materials. To provide resource centre patrons with relevant information and services regarding current and future resources
    Key responsibilities

    Manage the resource centre daily operations – acquisition, accessioning, classification, cataloguing
    Display management- layout and organization of the collection on the shelves according to classification number
    Circulation- ensure safe and timely delivery and return of resources to the staff in outer offices and /or in field while monitoring costs
    Library resources and user database maintenance
    Resource centre reporting

    NOTE:

    This position is based in Eldoret
    This is a one-year contract opportunity

    QUALIFICATIONS

    Degree in library and information studies or diploma in library and information studies (with experience)
    Two years’ experience as a librarian/resource centre or certificate with five years’ experience working in a busy library or archival and data records service procedures in electronic libraries.

    Apply via :

    safaricom.taleo.net

  • Principal M-PESA Solutions Architect 

M-Pesa Africa: Senior Manager-Finance Operations

    Principal M-PESA Solutions Architect M-Pesa Africa: Senior Manager-Finance Operations

    DESCRIPTION
    We are pleased to announce the following Job Opportunity in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to Business Engagement Manager – Financial Services, the position holder will facilitate the development of the right future-state architecture and ensures its effective adoption. They provide overall direction, guidance and definition of architecture programs that effectively supports business strategies. Senior MPESA Solution Architects advocate and support the Financial Services IT strategies, identify and analyze Financial Services’ business drivers, analyze the current IT environment to detect critical deficiencies, recommend solutions for improvement and develop strategies aligning IT to the business. They must have significant business knowledge and have one or more areas of technical expertise in software development, solution architecture, enterprise architecture.
    Individuals in this role lead, consult or oversee multiple architectural engagements. They work on highly complex projects that require in-depth knowledge within a domain: technical, solutions, business or information. They are viewed as an expert and provide knowledge/ counsel to others. They also may lead a domain specific business domain within Financial Services IT.
    ROLE RESPONSIBILITIES

    Provide direction, guidance, and governance to ensure proper alignment with business initiatives and technology strategy/roadmaps.
    Provide technical leadership on strategic, transformational, highly complex enterprise-wide initiatives focused on the financial services domain.
    Engage with various teams, ranging from business and the immediate development team who need to understand and buy in to the architecture, right through to the extended team of those people who will have an interest in the architecture from a security, database, operations, and maintenance or support point of view.
    Works with business leaders to understand business requirements and help them understand how technology tradeoffs influence strategy, and ensuring business intent is understood and effectively carried into development phases.
    Translate documented business requirements into a technical solution design for implementation.
    Collaboratively oversee the development of the solution as per agreed architecture, evolving it throughout the delivery in the face of changing requirements and feedback from the team.
    Lead need analysis, research, concept development, proof of concept and business case development for financial technology. This includes but not limited to by building prototypes, frameworks and foundations to be consumed by the technical team.
    Set baseline through introduction of standards and working practices such as architecture blueprints, coding standards, design principles and tools.

    Responsible for making technology decisions by considering all risk factors, reviewed and evaluated with all the relevant stakeholders of interest.
    Coordinates new development activities and ensures they are consistent and well integrated with the established enterprise information architecture
    Assists in post-implementation continuous-improvement efforts to enhance performance and provide increased functionality

    Contribute to Architecture Review Board (ARB) on monthly basis.

    QUALIFICATIONS

    Degree in Science/computer science/Engineering/Business related degree from reputable education institution. Or equivalent work experience
    5+ technical background in software development inclusive of databases, applications, Infrastructure, cloud development , 3+ years experience in solutions architecture and system design.
    Experience of software development lifecycle is essential, in agile and waterfall methodologies.
    A “hands-on software architect” capable of sharing software development experience with the rest of the team, which in turn helps them better understand how the architecture is viewed from a development perspective.
    Domain experience in financial services, financial technologies will be an added advantage.
    Certification in Solution Architecture, TOGAF  and Certificate in Cloud expertise desired
    Strong business acumen and leadership mindset
    Ability to drive initiatives without any formal authority in an ambiguous environment
    Ability to mentor/coach developers and other solution architects in architecture principles
    Proven track record in designing and implementing large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organizational experience
    Strong leadership skills with ability to communicate and influence others.
    Requires exposure to multiple, diverse technologies and processing environment

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Manager-Public Policy – (21000630) 

Talent Acquisition Manager – (21000629) 

Regional Core Network Support Engineer

    Senior Manager-Public Policy – (21000630) Talent Acquisition Manager – (21000629) Regional Core Network Support Engineer

    We are pleased to announce the following vacancy for Senior Manager-Public Policy in the Regulatory & Public Policy within the Corporate Affairs Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Head of Department-Regulatory & Public Policy the position holder will responsible for developing and executing public policy and advocacy priorities on issues in support of customer initiatives. The Senior Manager-Public Policy presents Safaricom’s view to policymakers and regulators coordinating their strategic advocacy work to secure the company’s licence to operate. The Senior Manager-Public Policy works collaboratively and transparently with Safaricom’s business units to ensure seamless alignment between business priorities and public policy goals. The Senior Manager-Public Policy will also be expected to assess and communicate potential policy changes back to the business, being responsible for the development of innovative mitigations, solutions or positions, while coordinating external advocacy efforts, outreach programs, and key initiatives in concert with business objectives. The Senior Manager-Public Policy is additionally responsible for Public Policy engagements within the industry to ensure that Safaricom is not adversely impacted by regulatory interventions that would affect achievement of licence obligations and business objectives.
    Key Responsibilities:

    Engaging with relevant regulators and other stakeholders in developing Industry Regulations and Guidelines
    Managing regulatory interventions that could adversely affect Safaricom  
    Analysing new legislation that may affect Safaricom and offering engagement strategies to manage implementation
    Ensure compliance with licence terms and Regulations
    Offer detailed and benchmarked opinions on regulatory issues to guide management in making regulatory/policy decisions
    Engage industry bodies to ensure unified approach to common industry concerns for the benefit of Safaricom
    Closely monitor changes and benchmark with other jurisdiction on Public Policy issues to ensure Safaricom adopts relevant regulatory positions.
    Establish, manage and maintain positive relationships between Safaricom, the Regulator, Government other telecommunication industry players which will assist Safaricom achieve its commercial objectives.

    QUALIFICATIONS
    Role requirements;

    A degree in law, economics or business related field from a recognised university
    Post Graduate Qualifications will be an added advantage
    Eight years’ experience in a Regulatory & Public Policy environment in the telecommunications space.
    Demonstrable knowledge of policy issues in the telecommunications space
    Applicable commercial and legal acumen, ability to pay attention to detail and able to formulate and deploy relevant strategies.
    Supervisory and people management skills    

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

    safaricom.taleo.net

  • M-Pesa Africa – Talent Acquisition Manager

    M-Pesa Africa – Talent Acquisition Manager

    DESCRIPTION
    We are pleased to announce the subject career opportunity within HR (M-Pesa Africa) reporting to the Executive Head of HR.
    Role Description
    M-Pesa, is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >50 million active customers financial services, enterprise, merchant, and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
    The HR team at M-Pesa Africa works with the M-Pesa leadership across our 7 OpCos to co-create the talent strategy and ensure we have the right talent in the estate to dive the mission. You will drive the entire recruitment process from sourcing to offer process (including offer approvals & negotiations) and on-boarding. End-to-end Talent Acquisition process ensuring a superior candidate and Hiring Manager experience and strong collaboration with our shared services team.
    Why this role is tailored for you

    You will lead talent acquisition efforts across Africa while working with Centres of Excellence across the markets and vendors.
    We will expose you to Agile Release Trains and give you a blank canvas to explore a world of possibilities.
    Our culture values allow you to focus on candidate/employee & line manager experience (the customer), Experiment & be bold, collaborate while innovating.

    Key Role Responsibilities
    Talent Acquisition:

    Work with recruitment agencies to successfully recruit all key/required skills into the organization within agreed SLA aligned to approved workforce plans
    Act as a talent advisor and influence and guide the business with knowledge, insights and expertise of external markets.
    Conduct intake meetings with Hiring Managers to confirm the desired profile and develop a sourcing strategy for the open position. You drive progress and you always have
    Drive a high volume of roles, stay connected to a robust pipeline of candidates, maintain long-term candidate relationships, and energetically sell the role and MPA mission and brand
    Develop diversity of business talent pools on gender,  physically challenged
    Review against all vacancies within account managed, our  internal talent pool to place ready now talent into vacant roles before going  out for external recruitment
    Create an exceptional experience along the entire candidate journey
    End-to-end responsibility for the recruitment system, data quality, and compliance.
    Manage relationships with external providers including recruiting firms, institutions of higher learning, background checkers, etc.
    Produce reports and statistical data as required to include weekly reporting on recruitment initiatives, talent identified and placed, and challenges faced; Monthly reports – against workforce plan and other key performance indicators
    Employer brand and Employer Value Proposition: Ensure the employer brand is fully leveraged and embedded in talent acquisition touchpoints (including candidate and vendor interactions).
    Deliver full compliance to employer brand governance process

    Talent Management:

    Oversee the continued rollout of a consistent Performance Management process that focuses employee efforts on the achievement of business goals and attainment of requisite skills/competencies to sustain profitable growth.
    Administer talent processes that focus on building bench strength to meet current and future business needs. In this regard, define critical roles for succession planning as well as facilitate and support succession planning initiatives and deliberately build strong talent benches for such roles.

    QUALIFICATIONS
    Apply if you have:

    Bachelor’s Degree and Higher National Diploma in HRM or CHRP-k
    Over 5yrs of experience in conducting competency-based interviewing and assessment centers as selection tools
    Experience using applicant tracking systems (ATS)
    Experience in coaching staff and line managers on best recruitment and selection principles/practices and interviewing skills
    Good stakeholder management experience
    Agile, Innovative, pragmatic, commercial, and customer-focused approach
    Knowledge of / exposure to relevant employment legislation (e.g. data protection)
    Executive-level reporting and influence experience
    Understanding of Labor laws related to talent acquisition across different regions.

    We are happy if you have:

    Experience of working within a cross-cultural team.
    Experience sourcing for all level roles (Exco and critical hard-to-fill roles).
    Agile certification.

    What you can expect from us:

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Apply via :

    safaricom.taleo.net

  • Software Development Engineer in Test 

Senior Campaign and Performance Marketing Manager – Payment Tribe

    Software Development Engineer in Test Senior Campaign and Performance Marketing Manager – Payment Tribe

    DESCRIPTION
    We are pleased to announce the following Opportunity in the Digital Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Description
    Reporting to the QE SDET lead, the position holder will execute Software testing and ensure solutions delivered to the customers meet the desired user specifications; ensuring all bugs are identified and resolved before product launch leading to zero revenue losses and customer impact.
    He / she is responsible for executing the test strategy; plan, monitor and control the testing activities, with an emphasis on validating solution / product readiness for production.
    Role purpose:

    Accountable for end to end testing, end to end reporting & analysis on test progress and defect management.
    Creatively try to break applications, via hands-on and scripted testing, before release to market
    Champion and lead agile squads in adopting test driven development approaches
    Contribute to devops practices including but not limited to plugging in test automation suites in existing/new DevOps CI/CD pipelines, providing test tooling and expertise on static code analysis.
    Drive transformations in testing through test automation to achieve higher levels of efficiency and reduce software testing time by more 50%
    Accountable for validation of quality of releases and fully accountable for product readiness to production
    Implement software testing automation framework
    Test automation for Mobile/APIs/Web apps/Desktop apps
    Responsible for end to end management of test teams and ensuring the testers execute planned tests within the testing schedule.
    Create detailed test plans for features/releases with clear entry/exit criteria, testing strategy and testing scope
    Conduct Performance tests on products to ensure they meet the minimum performance exit criteria as defined in the test plan.
    Ensure at least 80% test automation of regression testing suites

    QUALIFICATIONS

    Bachelor’s degree preferably in IT related Field
    3 years + experience in software development or Testing Automation in a busy IT environment
    Strong understanding of the software Testing Life cycle (STLC)
    Excellent software development skills coupled with programming experience in Java, Python, JavaScript etc
    Experience of Test-driven Development approaches such as ATDD and BDD
    Experience in use of test management tools (Micro-Focus ALM/Octane is desirable)
    Experience in Unix/Linux Operating System
    Experience in test design techniques (black box and white box)
    Strong risk identification and mitigation planning skills
    Solid understanding of enterprise APIs, Mobile and Web application architectures
    Familiarity with Agile software development methodologies
    Strong knowledge of continuous integration and delivery systems (CI/CD) such as Jenkins/gitlabci/drone/CycleCI
    Experience with at least one test automation tool such as Selenium, Appium, Robot Framework, Pytest, TestNG
    Experience in containerization & container orchestration technologies technologies
    Performance testing using JMETER/HP LoadRunner/locust.io is a huge plus
    ISTQB Certification is a plus

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Senior Admin/HR Officer 

Admin/HR Officer

    Senior Admin/HR Officer Admin/HR Officer

    ACTED is looking for experienced self-driven and self-oriented professionals to fill the position of a Senior ADMIN/HR Officer based in Nairobi Office.
    Main Objective
    Under the direct supervision and support of the Country Admin/HR Manager, s/he will provide general Administration and HR management of the ACTED Somalia/Somaliland mission ensuring that Country employment laws and ACTED specific HR policies and procedures are always observed. S/he will assist in providing oversight and day to day supervision of the HR/ADMIN team in the country.
    Duties and Responsibilities

    Staffing and recruitment

    Deliver recruitment needs and fill vacancies within the targeted time while ensuring that open and transparent recruitment procedures are followed as per ACTED policies.
    Plan and devise guidelines for recruiting suitable candidates for a required job description while ensuring overall supervision of open, fair, transparent and timely recruitment and selection process.
    In collaboration with the Heads of Departments, execute proper staffing plans and ensure staffing is adequately designed to ensure effective implementation of projects;
    Mediate between ACTED and the candidate and communicate organization’s policies and terms of the contract to the candidate before he is hired
    To identify redundancies and in collaboration with coordination, deal with the process effectively.
    To ensure all staff are working under a proper working agreement and that their employment terms match the Country’s Labour law and ACTED internal Manuals; in charge of updating the internal Manuals;
    Management of appraisals and disciplinary action in conjunction with the line managers at the duty stations.

    Labour laws and ACTED policies;

    Ensure that all statutory regulations are properly implemented within the ACTED mission accordingly.
    Ensure registration of ACTED offices and keep copies of registration certificates.
    In collaboration with the Country Admin/HR Manager, update policies while ensuring organization’s practices conform with the labor laws and associated country regulations.

    Payrolls/HOMERE and Information Management:

    Preparation of the monthly payrolls (HR TITANIC)/ HOMERE on a timely manner and share with CAHRM for review.
    Close review of statutory deductions calculation to ensure the payroll tool always match the relevant governing laws;
    To maintain an accurate information of all staff in the mission as well as updated database for the staff;
    In-charge of personal folders updates and the overall filling system.
    Maintain updated organograms

    Staff Medical Insurances

    Follow up and ensure renewal of staff insurances for based staff on a timely manner
    Trainings & capacity building:

    Identify needs for trainings

    Assess internal capacity of in-house training and organize training session accordingly
    To provide capacity building, technical support and supervise the Admin/HR officers;
    To ensure all staff are aware of the HR and Administration procedures; train staff accordingly;

    Employee Relations, Conflicts Resolution & Discipline

    Maintain and enhance the organization’s human resources by planning, implementing, and evaluating employee relations and human resources https://www.facebook.com/groups/2040008082884909/ policies, programs, and practices
    Be available at the disposal of the conflicting parties and hear out their issues without being judgmental
    Intervene and help map out a solution in case of dispute amongst two or more employees or between the employee and the management.
    In collaboration with the relevant line managers, deal with employee’s disciplinary matters as needed.

    External representation:
    When needed, represent ACTED in external HR forums, groups and HR workshops as required.

    Appraisal Management
    Any other duties as assigned by your line manager or Country coordination

    Qualifications/Skills Required

    Bachelor’s Degree in Business Administration, Human Resource, Public Relations or related field.
    Member of IHRM
    . 5 + Years of experience in HR management position preferably in an INGO with a proven track record of success
    Acquaintance with employment labour laws, various regulations and statutory law in Somalia.
    Computer Literate – MS Outlook and Excel and basic software application and familiarity with the internet and email communications
    Excellent communication skills, Strong analytical skills (context, people …)
    Competencies based interviewing experience
    Online recruitment systems experience
    Understanding of skills & Psychometric assessments (An advantage)
    Good understanding of the Somalia context is a mandatory requirement
    Excellent interpersonal skills and demonstrated ability to establish effective work relations at all levels,
    Proven ability to prioritize tasks, meet deadlines and work with limited supervision, pro-active and a good team-player.
    Capacity to build a maintain a strong professional network

    go to method of application »

    Qualified Kenyan-Somali nationals with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to kenya.jobs@acted.org and received on or before 5.00PM on 10TH December, 2021 with the subject line “SENIOR ADMIN/HR OFFICER_NAIROBI”Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.Female Candidates are highly encouraged to apply. Please note that only the shortlisted candidates will be contacted.ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further,ACTED has not retained any agent in connection with recruitments.

    Apply via :

    kenya.jobs@acted.org

  • Security Systems Officer 

Regional Security Officer

    Security Systems Officer Regional Security Officer

    DESCRIPTION
     
    We are pleased to announce the following vacancy for Security Systems Officer within Security department in the Corporate Security Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Manager Security System officer the position holder will provide skilled security systems & safety support in installing, altering, maintaining and repairing security systems, safety and mechanical systems in Safaricom facilities.
    Key Responsibilities:
    Preventive, General Maintenance & Emergency works attendance:

    Oversee, maintain & repairs all CCTV & safety installation in all Safaricom Facilities.
    Carry out tasks in accordance with industry/trade practices and Standards. Proactive approach to work /planning.
    Security Systems testing and monitoring performance of equipment
    Emergency attendance to solve the problem 
    Guide in equipment and system technical specifications.
    Maintain Access control database to current, manage entry and exit of staff and contractors.

    Working diagrams & Drawings updates                                       

    Keep all Security systems & safety drawings for facilities, MSR and BTS. Installations to current (two months).
    Keep all other documents & records i.e.  manual specifications, software, warranties and best practice documents

    Stocks for Equipment, Fittings and Components     

    Keep record for in & out store date entry
    Disposal data
    keep inventory of all equipment per facilities
    keep Database for all equipment

    Supervision on Project and Upgrades

    Overseeing works for new projects.
    Overseeing works for upgrades
    Ensure all new projects have handover checklist signed off.

    Surprise Systems testing & Checks 

    Surprise checks for all systems on physical tests and ensure systems are kept on normal status
    Review faults and advice 

    Health and Safety:

    Ensure compliance with environment health and safety regulations
    Systems audits once a year
    Systems checks with supplier or contractor 3 times a year

    Reports

    Prepare weekly & monthly reports and maintain updated security systems & safety working diagrams.

    QUALIFICATIONS
    Role requirements;

    Degree in Computer Science/ Electrical & Electronic/Instrumentation/Mechatronic Engineering
    Two years working experience in a commercial organization with graduation on the survey, installation and inspection of Security & safety & Electrical system.
    Experience in the Military or other security agencies is an added advantage
    Strong analytical skills and a keen attention to details;
    Self-driven, results oriented, proactive and an ability to work without supervision

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Territory Account Executive – SME 

Safaricom Technology Academy Internship 

Engineer – VAS Operations 

Senior Manager – M-PESA Performance, Strategy & Analytics

    Territory Account Executive – SME Safaricom Technology Academy Internship Engineer – VAS Operations Senior Manager – M-PESA Performance, Strategy & Analytics

    DESCRIPTION
    We are pleased to announce the following vacancy in the Enterprise Channels Department within Enterprise Business Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
     Brief Description
     Reporting to the Senior Manager – Enterprise Channels (Regions), the position holder will be responsible for direct acquisition, revenue generation, development and management of relationships and service experience of the SME Customers to ensure growth, profitability and retention in the region. 
    Role Responsibilities:

    Meeting overall revenue and acquisition targets;
    Winning new businesses by identifying, developing and closing opportunities cantered on offering Enterprise solutions;
    Developing relationship with the customers within allocated territories and drive education and awareness of Enterprise solutions;
    Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel.
    Achieve set revenue targets for the territory through selling all Enterprise solutions;
    Ensure enough sales pipelines to achieve the revenue targets;
    Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory;
    Proper management of dealer and partner sales trackers;
    Implement agreed plans for dealers managed;
    Propose new areas of development and growth for dealers managed.
    Identification and profiling of all the businesses in the territory. Maintaining an up to date database of all businesses and profile.
    Development and implementation of a route plan which covers the territory.
    Identification of the market opportunism and submit reports on how they can be addressed.
    Proactively attend to dealer and customer related issues and get an excellent customer rating.
    Build long lasting business relations/partnership with customers and assigned dealers.
    Maintain 100% accuracy on reporting on market intelligence and customers feedback
    Timely submission of territory report, Dealer/partner sales tracker.
    Up to date profile of accounts within the territory and up to date competitor intelligence

    QUALIFICATIONS

    Degree/ Diploma in Commerce/ ICT or a business related;
    Work experience of 2 years in field sales, preferably managing in a B2G or B2B environment;
    Knowledge/ Work experience in ICT will be an added advantage;
    Ability to generate revenue
    Excellent communication and interpersonal skills
    Good report writing skills
    A proactive team player
    Knowledge of Safaricom products and services
    Willingness to work anywhere in the country

    go to method of application »

    Use the link(s) below to apply on company website.  Check out Safaricom Salaries in Nigeria

    Apply via :

  • Manager – Business Performance and Analysis

    Manager – Business Performance and Analysis

    DESCRIPTION
    We are pleased to announce the following vacancy for Manager – Business Performance and Analysis within Financial Services. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to Senior Manager – M-Pesa Business Performance and Insights, the role holder will be analyzing and compiling business intelligence, performance metrics and preparation and presentation of reports. The role works with business unit partners to proactively research, undertake detailed analysis and inform the business of possible products and services and trends to guide the division strategic planning process
    Roles and Responsibilities

    Deliver meaningful, accurate and timely performance management reports to demonstrate business performance and achievement against key performance indicators
    Develop a standard reporting suite and dashboard and deliver ad hoc analysis as appropriate 
    Identification of relevant data sources and coordination of data gathering for relevant revenue reports across all segments and by product
    Analyze business results and monitor trends.
    Provide management information and reporting to the Leadership Team, highlighting business performance issues and opportunities
    Ensure data integrity, including reviewing own work to ensure it is accurate and complete
    Develop and maintain relevant and timely information for all forums to enable effective decision making and achievement of targets/forecasts
    Provide high quality analytical support by developing, clarifying and documenting business requirements, identifying appropriate data sources, extracting/cleansing data, developing appropriate presentation formats and explaining outputs to requesting manage
    Ensure business cases for all new products in the innovation road map are prepared within the set timelines. Ensure that the business cases and associated costs are prepared
    Generation of insights and mining of data for purposes of demonstrating opportunities for the product managers
    On a monthly basis share a deck of key insights from the key performance indicators tracked per product and per segment
    Develop a story which helps in interpreting the meaning and significance of the performance information.
    Identify the internal and external factors that impact on performance and help inform any judgments and understanding of performance.
    Use both target and baseline (PY) data as a guide to performance assessment over time
    Prepare customized reports for M-PESA transactions records to forecast usage & activity
    Provide quantitative input to M-PESA tariff work stream
    Prepare reports for filing with the Central Bank
    Preparation of divisional financial reports.

    QUALIFICATIONS

    Must have technical / professional qualifications:
    Relevant undergraduate degree. A Master’s degree is beneficial.
    At least 5 to 7 years working experience in the Financial Services Sector, Mobile money and Telco sector with expert knowledge of payments business models, mobile money business models.
    Work experience in strategy development and execution a must.
    Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
    Critical competencies for success
    Demonstrated record of strategies developed and executed.
    Demonstrated record of successful strategic initiatives implemented.
    Demonstrated ability to investigate new business models, develop concepts for these and present them to senior management.
    Experience in preparation of budgets and forecasts in a large company
    Financial modeling experience, preferably in Excel or business objects.
    Must have worked in computerized environment preferably with Oracle application.
    Experience in international reporting and benchmarking
    Demonstrated ability to analyze the financial services competitive environment through market trends, market intelligence and providing insights for response to the findings

    Apply via :

    safaricom.taleo.net