Jobs Kenya

Company Founded: Founded in 1993

  • Data Analyst

    Data Analyst

    Brief Description

    Reporting to the Product Owner – Customer Experience Insights, the position holder shall be responsible for extracting insights from large volumes of data with the aim to improve customer network experience, drive decision making by Business Units and improve operational efficiency within the team through automation of repetitive tasks.

    Key Responsibilities

    Analyze customer experience per subscriber and highlighting subscribers not meeting target network KPIs and follow up to resolution of the network issues. 
    Analyze customer network complaints to get insights that would guide towards improving customer network experience and reduce demand to call center. 
    Analyze verbatim from NPS survey and follow up for resolution of network issues raised in the survey.
    Prepare regular business insights from SOC that shall facilitate the business to achieve its mission
    Automate network related dashboards and provide insights as guided by requirements from the network teams as well as business units
    Co-relate different sources of network data to have a single indicator showing the network health
    Analyze overall network performance of existing technologies as well as emerging technologies
    Coordinate with database administrators to develop data collection systems that are efficient to facilitate analysis of data as needs arise

    QUALIFICATIONS

    Bachelor’s Degree in Computer Science, Electrical and Electronics Engineering, or a relevant field from a recognized University.
    Comfortable working with large datasets and extracting relevant insights.
    Possess database and SQL knowledge. Python skills are an added advantage.
    Proficiency on data visualization tools such as PowerBI or using Python.
    Strong analytical and problem solving skills.
    Strong written and verbal communication skills as well as presentation skills.
    Over 2 years experience in a GSM related work environment.
    Ability to learn and stay updated with the latest analytical techniques as well as emerging mobile and fixed network technologies.

    Apply via :

    safaricom.taleo.net

  • Engineer- Transmission Configuration & Support

    Engineer- Transmission Configuration & Support

    Brief Description

    Reporting to the Manager – Transmission Configuration and Support the position holder will carry out fault resolution, configuration changes, quality assurance, system improvement, optimization and upgrades to deliver reliable and resilient Core transport (Optical and IP) network.

    Key Responsibilities:

    Fault management on Transmission networks and Resolution of tickets assigned within the SLA.
    Perform preventive maintenance of all core transport network elements and links. Ensure proper documentation is done for all tasks performed.
    Own the transport network KPI’s such as availability, stability, Links performance to guarantee high service availability.
    Transmission network infrastructure vendors Management to ensure adherence to agreed SLA’s.
    Review and Implement transport configuration changes as per the changes execution process and procedures.
    Carry out acceptance of new transport infrastructure and technologies before traffic loading.
    Perform and document transport BCP and disaster recovery tests.
    Ensure proper synchronization of all network elements and perform maintenance of the network clocks
    Perform software updates and Patch management of all transport equipment / systems.
    Drive operational excellence projects to drive improvements in our transmission networks quality and reliability.
    Ensure all core transport elements are manageable from the NMS’s
    Carry out transport network optimization to achieve best performance.
    Carry out transport network demand and capacity management.
    Transport infrastructure spares management as per spares management procedures.
    Automate existing and new processes.

    QUALIFICATIONS

    Bachelor’s Degree in Electrical and Electronics Engineering, Telecom Engineering, or related field.
    At least two years technical experience in supporting transmission networks, preferably Service provider environment or equivalent.
    Experience working with various transport technologies such as DWDM, OTN, SDH, Microwaves, IPRAN and conversant with network synchronization techniques.
    Good working knowledge of IP networking. Certification in either CCNA, CCNP, HCNA or HCNP preferred.
    Strong technical analysis, robust troubleshooting and problem resolution skills in DWDM, OTN and routing systems.
    Experience in outside plant fiber, issue identification, and maintenance.

    Apply via :

    safaricom.taleo.net

  • Oil & Petrochemical Trade Market leader (FM)

    Oil & Petrochemical Trade Market leader (FM)

    Role Purpose :

    The job incumbent is responsible for transposing the Group’s OPT development strategy on the African continent.    

    Your Main Duties and Responsibilities:

    Provide market intelligence
    Monitor OPT markets at local level in relation with BU/CCEs, and set strategy, business priorities and business plan. Liaise with Local BU managers or Country Chief Executives to define their needs and actions towards their customers and define what service need to be develop to respond to customer needs
    Visit clients and market stakeholders along with local BV sales representatives or local key account managers in order to look for new opportunities, present proposals, negotiate contracts
    Leverage from local key wins to duplicate in the rest of Africa
    Coordinate Tender/Quotation proposals for the clients, negotiation of Global Framework Agreement
    Write technical proposals on behalf of local OPT Business units or validate proposed technical offers
    Advise on applicable industry standards, equipment and appropriate suppliers
    Validate Financial data for proposals to be submitted to internal BV Engagement committee (AD50)
    Source field equipment and laboratory instruments/fitout on behalf of local Business Units
    Train and audit field  staff
    Liaise with the Global Service Line to discuss technical matters and sales initiatives/opportunities involving international clients
    Drive the change of our Key Account Management Activity shifting from Coordination of works to defining  marketing and sales strategy in order not only to manage our current business portofolio but also to extend our service scope towards new industries, new locations, new services.
    Generate, Follow up business leads and opportunities in Salesforce
    Promote and leverage brand
    Work with other business units to define common action with GSIT, I&F or M&O

    Your Experience & Skills :

    Technical capabilities

    Has a deep knowledge of API MPMS standards and ASTM/ISO/IP/EN standard testing methods.
    Has been working as an OPT inspector in the field and/or as a lab technician or has been auditing OPT field operations and laboratory testing (vessels, storage facilities, refineries, laboratories)
    Has a deep knowledge of OPT equipment required in the field, laboratory instruments, field and laboratory consumables, laboratory instruments, laboratory fitout equipment, knows suppliers available in the market and market prices.
    Has fair knowledge of OPT laboratory management including ISO 17025 standard
    Has a deep knowledge of oil product, crude oil, LPG, LNG, Ammonia specifications, refining and manufacturing processes.

    Oil mid-stream and downstream industry knowledge

    Has a deep knowledge of oil & petrochemical trade business including trading, refining and downstream business and stakeholders
    Has been operating in oil downstream supply chain including oil storage facilities, In-land logistics and retail station networks.

    Africa

    Familiar with Africa geography, culture and geopolitical environment

    Behavior and Sales & Marketing capabilities

    Has been leading market intelligence initiatives
    Knows how to build a technical and financial proposal issued to clients
    Is familiar with financial statements including revenues, GP, OP, Capex, Pay-back
    Has been involved in direct sales processes, contract negotiations with clients
    Has been building a strong professional network within the industry
    Has been working in team and coordinating sales & marketing actions in relation with multiple operating groups
    Sales & Business Development oriented with proven track records in growing a business
    Customer relationship  excellence
    Key Account Management
    Familiar with CRM (Salesforce is an added value)

    Personal skills

    Outstanding change management, communication and influencing skills.
    Digital skills.
    Fluent in French (mother tongue) and English
    Autonomy, self-direction, confidence
    Ability to cope with extremely different cultures
    Ability to be on business trips half time on a yearly average

    Leadership competencies

    Leader of opinion & inspiring communicator
    Proven change leader
    Strong ability to set priorities and execute follow through

    Working in close relation with:

    Internal : from Vice President to local operating groups, local/Global Key Account Managers, Business unit Managers, Technical Managers, Finance,  legal, Internal Committees, field operators & lab technicians

    External :

    Key accounts, New Prospects,  Operations Managers
    Suppliers
    Industry council

    Apply via :

    www.antal.com

  • BSS Engineer

    BSS Engineer

    Brief Description

    Reporting to the Regional Networks Implementation & Operations, the position holder will be responsible for Network elements fault clearance to ensure TCH availability of 99.8%, average NUR of less than 10min per week , and proper preventive maintenance of the BSS network, transmission equipments and the related power supply in owned sites.

    Key Responsibilities

    Network element fault clearance.
    Perform proper preventive maintenance of all network elements and document results for owned sites on a monthly basis.
    Ensure proper site acceptance.
    Ensure proper contractor’s control.
    Proper works Orders execution.
    Proper use of defined processes and procedures in daily work.

    QUALIFICATIONS

    University /HND/ Diploma in Electrical and Electronics Engineering with a bias in Telecomm.
    Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution; 
    1 year telecommunications experience in GSM related field. 
     1 year valid Driving License.

    Apply via :

    safaricom.taleo.net

  • Business Development Manager

    Business Development Manager

    Key Responsibilities Would Include

    Carrying out sufficient sales activity, territory coverage and future prospect development to secure orders and achieve personal, annual financial targets;
    Maintaining a high level of technical and commercial awareness, curiosity and competence to demonstrate your value to customers and in turn, maximise your personal achievements
    Providing accurate and timely information and reporting in the CRM
    Working closely with the marketing teams, developing growth targets and appropriate activities.
    Understanding customer needs, presenting solutions and creating proposals that clearly identifies our added value to the customer;
    Maintaining good knowledge of competitor strategy and activity to identify new areas of business growth;
    Providing excellent service to the customer ensuring they are kept up to date with all progress;
    Attend trade shows and/or industry conferences to network, be a guest speaker or promote the business;
    Coordinate with all other regional teams as required, sharing best practices and insight.

    General Requirements For The Role

    Due to the technical nature of selling water treatment chemical solutions, you will have a Science, Environmental or Engineering Degree.

    Advantageous personal attributes:

    Exceptional verbal and written communication skills;
    Strong presentation skills, able to engage people in our technologies, products and services;
    Ability to work collaboratively with colleagues and the wider business.
    Passionate about customer service with the ability to engage empathetically with our customers problems;
    The confidence to successfully negotiate and close a deal;
    Proven ability to quickly learn new applications, processes, and procedures;
    Sound computer literacy, and ability to use CRM tools such as Salesforce
    Carrying out sufficient sales activity, territory coverage and future prospect development to secure orders and achieve personal, annual financial targets;
    Maintaining a high level of technical and commercial awareness, curiosity and competence to demonstrate your value to customers and in turn, maximise your personal achievements
    Providing accurate and timely information and reporting in the CRM
    Working closely with the marketing teams, developing growth targets and appropriate activities.

    General Requirements For The Role

    Due to the technical nature of selling water treatment chemical solutions, you will have a Science, Environmental or Engineering Degree.

    Advantageous personal attributes:

    Exceptional verbal and written communication skills;
    Strong presentation skills, able to engage people in our technologies, products and services;
    Ability to work collaboratively with colleagues and the wider business.
    Passionate about customer service with the ability to engage empathetically with our customers problems;
    The confidence to successfully negotiate and close a deal;
    Proven ability to quickly learn new applications, processes, and procedures;
    Sound computer literacy, and ability to use CRM tools such as Salesforce.

    Apply via :

    www.antal.com

  • Backend Microservices Developer Backend Developer – VAS

    Backend Microservices Developer Backend Developer – VAS

    DESCRIPTION

    We are pleased to announce the following vacancy for Backend Microservices Developer in the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Software Engineering Lead – Backend Development, the role holder will run with day-to-day standardized microservice development to ensure smooth and efficient service delivery that meets the expectations of the business. They will also perform application development duties which include but are not limited to specification, design, development, validation, documentation, and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management.

    Key Responsibilities

    Writing and analyzing code for portions of a project/projects.
    Inspect and test code.
    Helping engineers fix and solve complex problems.
    Work with stakeholders, product owners and technical leads to keep projects on track.
    Provide guidance and mentorship to entry level and mid-level software engineers.
    Influence and guide on DevSecOps best practices within Safaricom Engineering framework and practices.
    Development of microservices. It would be good to have understanding of Java, C#, Python etc. Java with SpringBoot Framework experience is preferred.
    Influence and guide the team in making critical architectural, design and programming decisions.
    Evangelize software engineering best practices across the team using Safaricom Engineering values.
    Design, test and rollout of running software services.
    Run and enforce code reviews among the team.

    QUALIFICATIONS

    BSc. Computer Science/Software Engineering/IT.
    5+ years’ experience in software development in a busy IT environment.
    Experience in Agile Development/software life-cycle development (SDLC).
    Strong programming and technical skills. Extensive programming experience using Java (SpringBoot Framework), C#, Python etc.
    Strong problem-solving skills leveraging on data structures and algorithms.
    Passion for people and building collaborative teams.
    Extensive experience with databases – relational data model, Stored Procedures, PL/SQL development, Messaging / Streaming, RDBMS, NoSQL Databases, and InMemory Databases.
    Solid understanding of web services/technologies – REST/JSON, WSDL, XML, XSD.
    Hands on experience with microservices – Ability to design, develop and implement scalable, elastic microservice based platforms based on java. Spring boot framework is preferred.
    Solid understanding of Cloud Services, Serverless architecture and knowledge of AWS, Azure and GCP.
    Experience developing solutions using agile, DevSecOps, and CI/CD automation tools such as jenkins, JMeter, Git, Stash, SonarQube, GitOps etc.
    Experience using code versioning & collaboration tools such as Gitlab or Github.
    Experience in application security technologies (e.g. SSL).

     Last Date to Apply: Jul 13, 2023

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Security Engineer

    Your Impact & Responsibilities

    Act as a primary technical and conceptual sales support contact
    Provide technical support for customers and main partners
    Develop existing and new accounts in conjunction with sales reps
    Respond to RFI’s & RFP’s
    Provide training updates, seminars and workshop for main partners and prospects
    The role consists of Project management and reporting
    Product and solution presentations
    Active participation in IT security events and trade shows

    Your Knowledge & Skills

    At least 5 years as an SE in a vendor/partner environment
    Knowledge in Security environment and Check Point technologies
    Familiarity with the networking technologies
    Good understanding of customer environment
    Excellent communication skills
    Excellent Presentation skills
    Work experience with end users

    Apply via :

    careers.checkpoint.com

  • Data Scientist – Credit Business Partnerships Lead

    Data Scientist – Credit Business Partnerships Lead

    DESCRIPTION

    We are pleased to announce the position of a Data Scientist in the Big Data and Business Analytics Department within the Finance Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

    Reporting to the Lead Data Scientist, the position holder will be responsible for turning terra-bytes of data into actionable insights and new products for our customers. As a data scientist you will be working side by side with designers, product managers and our global partners from industry and academia. We expect you to take full ownership of your work, from conception all the way to the final product on our platform. Our ideal candidate must be result-oriented, with great ideas and solid quantitative skills to turn ideas into reality. You should have solid machine learning and analytics skills.

    Key Responsibilities

     Selecting features, building and optimizing classifiers using machine learning techniques
    Processing, cleansing, and verifying the integrity of data used for analysis.
     Collaborate with business units and engineering teams to understand and prioritize company needs and devise possible solutions based on business use cases
    Create various machine learning-based tools or processes within the company, such as Credit scorecards, recommendation engines or automated lead scoring systems to drive revenue or create cost efficiencies.
    Create visualizations using state of the art visualization tools.
    Work in a multi-disciplined team and take ownership of turning ideas into machine learning models.
    Produce products or improve existing products with short turnaround times.
    Solid development and analytical approaches to create viable implementations.
    Bring solid credit risk analytics skills that will contribute to the development of the credit lifecycle management craft

     
    QUALIFICATIONS

    BSC or MS in quantitative field such as computer science, Statistics, Mathematics, Actuarial Science, Engineering or equivalent practical experience
    3 – 5 years data science working experience.
    Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, Neural Networks
    Experience with common data science programming languages, such as Python, R, Spark, MatLab
    Experience with data visualization tools, such as Qclick, Tableau, PowerBI
    Experience with Relational and NoSQL databases, such as Oracle, SQL Server, PostgreSQL, MongoDB, Cassandra, HBase
    Very solid applied statistics knowledge
    Good understanding of big data technologies like Hadoop
    Strong communications and interpersonal skills and quick grasps to understand business problems Understanding of SQL and databases.

    Last Date to Apply: Jul 10, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • M-Pesa Africa – Value Management officer

    M-Pesa Africa – Value Management officer

    About the Role

    The position holder will be working within the scaled agile framework (SAFe),perform all aspects of the Value Management Officer role, responsible for implementing lean governance and operations, helping the organization make better, more informed decisions that enables business agility.  
    Unlike in a traditional Project Management Office, which is highly process driven, The position holder will be to help create an outcome focused Value Management function, supporting value delivery and flow through small, lightweight controls. Helping to culture shift towards agile values, you will focus on individuals and their interactions and create an environment that rewards the generation of value for customers in the quickest possible time.

    Key Accountabilities

    Support Lean Portfolio Management:

    Support Portfolio Manager to prepare and facilitate key SAFe Lean Portfolio events including Portfolio Syncs and Strategic Portfolio reviews.
    Collaborate with Lean Portfolio Management, ART Leadership roles to ensure we deliver the best outcomes for our customers.
    Help transition our teams towards our Target Operating model, organising people around value and a common vision.
    Help shift the funding model, moving away from traditional project funding towards directly fund value streams.
    Support and help facilitate twice-yearly portfolio planning through our Participatory Budgeting events.
    Ensure adherence to the agreed Lean-Budget Guardrails
    Help manage uncontrolled and unlimited portfolio demand by visualising work in process and matching demand to portfolio capacity.
    Help the transition away from traditional governance and quality gates by moving our teams to a “build in quality” mindset and value focussed delivery.
    Guide Product Management to create Lean Business Cases that are outcome-focussed and establish a sensible “minimum viable product” (MVP).
    Provide regular reporting and analysis to drive effective decision making and continuous improvement
    Support our drive for relentless improvement by supporting Inspect and Adapt workshops; assess the agility level of the ART and help them

    Support Agile Portfolio Operations:

    Help our Agile Release Trains execute and deliver by generating progress metrics that are used to improve value delivery and optimise flow.
    Help co-ordinate our key PI Planning events and guide Agile Release Trains to prepare the necessary content to support a successful event
    Support preparation for other key Scaled Agile program level events, including: Pre and Post PI Planning Sync, ART Sync, PO-Syn, Scrum of Scrums, System Demos, Inspect and Adapt Workshops. 
    Guide Agile Release Trains to comply with our agile governance model by ensuring: the “definition of done” (DoD) is captured, communicated and used to anchor conversation in program level events. our Jira toolset is used correctly to capture additional compliance activities as necessary.
    Become a Jira and Tools champion, supporting adoption and correct use of tools to improve data quality and decision making
    Help implement and operate “risk and dependency” processes within our Agile Release Trains (ARTs).
    Help implement Vendor Management processes within our Agile Release Trains (ARTs)
    Encourage collaboration between teams, Release Train Engineer, Product Management and System Architects.

     
    QUALIFICATIONS
     
    Apply if you have:

    Demonstrable competence using the JIRA and Confluence tools, backed with experience
    Relevant certified Agile qualification, for example, Leading SAFe, Scrum Master or equivalent
    Agile Experience including experience working with international organisations – minimum 5 years
    Contagious passion and commitment for driving innovation in a FinTech organisation
    Communication and relationship management experience 
    Excellent problem analysis and resolution skills to support work in reactive and proactive environments
    Educated to degree level or equivalent work experience
    Certified in SAFe – the Scaled Agile Framework – SAFe Agilist certification preferred
    FinTech, Mobile Payment or Financial Payment Service Experience 

    What you can expect from us

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Apply via :

    safaricom.taleo.net

  • M-Pesa Africa – Executive & Office Support Specialist

    M-Pesa Africa – Executive & Office Support Specialist

    DESCRIPTION

    At M-Pesa Africa, we take immense pride in our innovative solutions and unwavering commitment to excellence. As an Executive & Office Support Specialist, you will play a central role in our operations, providing indispensable support to our executive team, MPA staff and ensuring the seamless functioning of our office environment.
    If you thrive in a challenging and rewarding environment, where your skills will be valued and your contributions recognized, then this is the perfect opportunity for you to showcase your expertise and make a significant impact.

    Reporting to the Executive Assistant to the Managing Director, the Executive & Office Support Specialist will be responsible for:

    Responding to enquiries, correspondence both telephone & written communication;
    Booking/scheduling all meetings in liaison with concerned parties;
    Organizing & coordinating all logistics for the HODs and MPA (both internal & external) activities;
    Raising and reviewing all departmental OpEx and Internal Requisitions;
    Monitoring expenditure against set budgets and monthly reporting;
    Reconciling all purchase documentation;
    Managing petty cash, stationary requisition process, filing, and other routine tasks 
    Following up on tasks and activities with internal and external stakeholders;
    Coordinating activities and working with stakeholders across M-Pesa Africa Operating countries on initiatives such as the quarterly Townhall, Customer fora, team activities etc. by providing administrative support
    Liaising with the applicable teams to ensure Air ticket / accommodation requests are done and confirmed;
    Assisting in the on-boarding of new employees;
    Providing line management to the Exco drivers.

    Skills and competencies required for the role:

    Pleasant personality with strong communication skills
    Ability to work autonomously and support a high energy & demanding sales team.
    Planning and problem-solving skills
    Resourcefulness, Foresight and Anticipation, Adaptability
    Organization skills

     
    QUALIFICATIONS
     
    Apply if you have:

    A degree in Secretarial/business Administration or a relevant field  
    3 years’ experience in customer service, office administration.
    At least 1 year of experience as a department administrator
    Responsibility – manage Senior leaders’ appointments; calendars; manage petty cash, purchase order requisitions; travel and meeting arrangements; preparation of reports; filing;

    What you can expect from us

    We believe in a fair and robust interview process
    We have a robust flexible total reward scheme
    Dedicated support and mentoring/coaching
    Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

    Apply via :

    safaricom.taleo.net