Company Founded: Founded in 1993

Africa Communication Coordinator

Duties and responsibilities

Be responsible management of Nairobi Office and all Africa geographic communications.
Manage communications staff and consultants in the region with dual reporting lines to their head of Duty Station.
Manage regional communication channels including the website (regional, national and projects), social media and language blogs, news.
Develop and manage a roster of communications consultants in the region. Develop and implement communication strategies and tactical plans including messaging, budgets, action plans and performance metrics for country offices, projects and programs.
Plan and produce content such as publications, articles, web content, social media content, media releases, infographics, videos, photography, newsletters, presentations and event-related content.
Manage events including planning, marketing, implementation, and reporting on results. Including regional participation in global events.
Coordinate media interactions in the region. All production be undertaken in coordination with and using the resources of the COE communications team and consultants.
Produce analytical reports on the performance of all communications activities.
Undertake other communication activities as agreed upon.
All activities are undertaken in coordination with and using the resources of the COE team and consultants.
Other Responsibilities Identify and mitigate potential risks within your work area Take reasonable care of own occupational health and safety and that of others as obliged by CIFOR-ICRAF’s Occupational Health and Safety Policy and cooperate with CIFOR-ICRAF in complying with requirements under any statutory health and safety provisions of relevant Country laws. Participate in projects as may be required.

Education, knowledge and experience

Master’s degree in communications, journalism or a related field, or equivalent working experience.
A minimum of 6 years of progressive experience in strategic communications planning, messaging, and monitoring.
4 years of full-time experience in journalism, writing, editing, digital and print media, video production or broadcasting.
Excellent understanding of different communication formats and channels and strong knowledge and understanding of current trends in digital media/social media.
Background and understanding of environment, climate, forestry or related subject areas and science communications.
Excellent English and French language skills (both verbal and written).
Proficient in Portuguese and Spanish an advantage.

Apply via :

www.cifor.org

November 2, 2024
M-Pesa Africa – Senior Officer Risk & Compliance

About the Role

Reporting to the Senior Manager; Compliance and Controls, the role holder has the responsibility to proactively execute the M-PESA Africa Compliance Programmes, coordinate compliance monitoring activities and building compliance within the Safe Agile product implementation using a risk based approach.

Job Responsibilities

Ensure that compliance is embedded within the SAFE Agile product implementation framework.
Perform regular risk & compliance risks reviews arising from M-PESA Africa activities.
Implementation of the Compliance Policies and Procedures
Coordinate compliance awareness trainings across the organization.
Carry out monitoring and assurance activities on compliance programs on a regular basis.
Report on the state of M-PESA Africa compliance with the control management and other policies and regulations governing the organization on a quarterly basis.
Support to Co-ordinate the Compliance Champions to ensure a controls and compliance culture is inculcated throughout the organization.
Driving behavioral change by inculcating a culture of compliance within the organization through engaging and influencing stakeholders.

QUALIFICATIONS

Apply if you have:

Bachelor’s degree or its equivalent in Business, Law, Engineering or ICT
Professional certification in risk management and information systems e.g. CISA, CRISC or CPA (K) or equivalent.
Strong background in auditing, accounting or the legal field.
At least 4 years proven experience in risk analysis in a financial services environment
Good knowledge of Agile ways of working will be an added advantage.
Results oriented and work with minimum supervision
Good knowledge of mobile network operator’s business model
Effective communicator orally and in writing
Team player who works effectively with others to identify and resolve issues

What you can expect from us

We believe in a fair and robust interview process
We have a robust flexible total reward scheme
Dedicated support and mentoring/coaching
Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Apply via :

safaricom.taleo.net

November 2, 2024
M-Pesa Africa – Executive Head of International Money Transfer (IMT) & Cross Border Payments Service Activation Engineer

DESCRIPTION
At M-Pesa Africa, we are at the forefront of the financial technology revolution, driven by innovation and an unwavering commitment to excellence. We are looking for an Executive Head of IMT & Cross Border Payments who will pay a pivotal role in leading and shaping these services.

M-Pesa is a pioneering fintech business and global market leader in mobile money. From starting in 2007 as a convenient means by which the unbanked and underbanked can make digital payments, M-Pesa has now grown to offer >50 million active customers financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

The Commercial Team works with M-Pesa leadership across our 7 Operating Countries to co-create the product strategy, drive thought leadership, design new products and features, set commercial priorities with the engineering teams and lead business development for strategic multi-country partnership opportunities.

Reporting to M-Pesa Africa’s Chief Commercial Officer, the Executive Head of IMT & Cross Border Payments will be responsible for:

Developing and implementing the overall strategy and vision for IMT within Commercial in alignment with MPA’s goals and objectives;
Utilizing data-driven insights to assess the performance of IMT and Cross Border Payments services. This includes analyzing trends, identify areas for improvement, and implement initiatives to optimize operations and increase efficiency;
Collaborating with key stakeholders, including senior management and product development teams to provide opportunities for service enhancements and new product offerings;
Implementing strategic initiatives to drive business development, manage vendor relationships, and liaise with the legal team to negotiate contracts;
Developing and executing a comprehensive partnership strategy to identify, prioritize and establish relevant collaborations;
Prioritizing customer satisfaction and continuously improve the end-to-end customer journey for international payments, ensuring a seamless and convenient experience for users;
Offering strategic support on the IMT & CBP strategy, negotiations and business case development to ensure optimal performance and cost-effectiveness;
Co-developing and launching go-to- market plans with local product managers to drive uptake and engagement
Driving commercial rationalization of the IMT roadmaps balancing requirements from multiple markets

Skills and competencies required for the role:

Strong knowledge of Remittances, Forex management, Digital product management and agile ways of working;
Refined and impactful communicator with the ability to interface with individuals across at all levels including CEOs in the Operating Countries that we support;
Experience driving IMT & CBP roadmaps and supporting customers in negotiations and strategic decisions;
Experience driving IMT & CBP roadmaps of new services and development of new customer touchpoints.

QUALIFICATIONS
Apply if you have:

A Bachelor’s degree in Business, Finance or related field, A Master’s degree is preferred
At least 10 years of experience, 5 of which should be in Remittances at a bank, Fintech or Digital business
Strong knowledge of Mobile Money, Fintech and Financial Services
Experience with emerging market consumers, and multicultural sensitivity
Strong understanding of international payment systems, regulations, and compliance requirements
Knowledge of emerging payment technologies and industry trends

What you can expect from us

We believe in a fair and robust interview process
We have a robust flexible total reward scheme
Dedicated support and mentoring/coaching
Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 2, 2024
Writer / Editor Consultant

Ref. No.2350

Summary of responsibilities

The News Editor/Content Manager will oversee the day-to-day running of CIFOR-ICRAF’s news sites and develop content for the organization’s digital channels and direct the production of multimedia content. From reporting, researching and writing, to commissioning, copyediting, content packaging and disseminating, this role will oversee a range of materials including news stories, feature articles, op-eds, speeches, factsheets, briefs and infographics, and will be used to raise awareness about global issues that CIFOR-ICRAF research addresses, as well as the organization’s activities and will be used to promote the organization’s work.
Manage all facets of day-to-day publication, including but not limited to building a content calendar, commissioning articles, and liaising with writers, scientists and stakeholders
Interview, research and write engaging, scientifically accurate content, including blogs, briefs, press releases, news items and leaflets
Develop content for CIFOR-ICRAF websites
Assist with newsletter production
Source photos, fact-check content, and copyedit
Recruit and cultivate a roster of talented, diverse writers
Develop strategies for coverage of different kinds of events and news coverage
Develop relationships with partner organizations and stay abreast of latest trends and research
Plan conference coverage, theme-based coverage, news coverage
Develop monthly in-depth features highlighting key aspects of CIFOR-ICRAF’s work
Coordinate with social media team to support outreach via Twitter, Facebook, LinkedIn, Instagram, and other platforms
Liaise with production team to produce graphic art images and infographics for stories or social media
Increase global profile and reach of CIFOR-ICRAF news sites
Post stories on website, update carousel and troubleshoot technical issues

Requirements

Education, knowledge, and experience:

The ideal candidate would have an undergraduate degree in journalism or a related field, a master’s in a subject other than communication (or a combination thereof) and at least five years of print journalism experience
Fluency in English (flawless idiomatic written English). Other major languages, especially French and Spanish, an asset
Experience in working for a research organization or within the development sector is desirablePersonal attributes and competencies:
Be excited by science and environmental literature and issues – someone who genuinely enjoys engaging with scientists and stakeholders and the topics they research.
Have a passion for creative and innovative storytelling and connecting with targeted audiences.
Be a team player as well as a self-starter.
Take direction well.
An eye for ROI.
Have a proven ability to work well in a fast-paced environment; have a sense of humor and enjoy the art of communication
Have a strong client-service approach.
Be skilled at copyediting other journalists’ work, able to rewrite a clumsy or jargon-filled sentence, fix a script, and spot typos.
Have a flair for writing catchy headlines and intriguing leads.
Be a skilled journalist who can spot a great angle and tell a strong story.
Have a good understanding of the complementary use of photos, text, and multimedia.
Have experience in using WordPress and an understanding of how social media works.
Be able to maintain the publishing pipeline, with a large number of stories on the go at any time, and able to adapt to changing circumstances.
Be able to come up with and develop ideas for communicating science for impact, and be open to and excited by new possibilities

Apply via :

www.cifor.org

November 2, 2024
Data Analyst

Brief Description

Reporting to the Product Owner – Customer Experience Insights, the position holder shall be responsible for extracting insights from large volumes of data with the aim to improve customer network experience, drive decision making by Business Units and improve operational efficiency within the team through automation of repetitive tasks.

Key Responsibilities

Analyze customer experience per subscriber and highlighting subscribers not meeting target network KPIs and follow up to resolution of the network issues.
Analyze customer network complaints to get insights that would guide towards improving customer network experience and reduce demand to call center.
Analyze verbatim from NPS survey and follow up for resolution of network issues raised in the survey.
Prepare regular business insights from SOC that shall facilitate the business to achieve its mission
Automate network related dashboards and provide insights as guided by requirements from the network teams as well as business units
Co-relate different sources of network data to have a single indicator showing the network health
Analyze overall network performance of existing technologies as well as emerging technologies
Coordinate with database administrators to develop data collection systems that are efficient to facilitate analysis of data as needs arise

QUALIFICATIONS

Bachelor’s Degree in Computer Science, Electrical and Electronics Engineering, or a relevant field from a recognized University.
Comfortable working with large datasets and extracting relevant insights.
Possess database and SQL knowledge. Python skills are an added advantage.
Proficiency on data visualization tools such as PowerBI or using Python.
Strong analytical and problem solving skills.
Strong written and verbal communication skills as well as presentation skills.
Over 2 years experience in a GSM related work environment.
Ability to learn and stay updated with the latest analytical techniques as well as emerging mobile and fixed network technologies.

Apply via :

safaricom.taleo.net

November 1, 2024
Engineer- Transmission Configuration & Support

Brief Description

Reporting to the Manager – Transmission Configuration and Support the position holder will carry out fault resolution, configuration changes, quality assurance, system improvement, optimization and upgrades to deliver reliable and resilient Core transport (Optical and IP) network.

Key Responsibilities:

Fault management on Transmission networks and Resolution of tickets assigned within the SLA.
Perform preventive maintenance of all core transport network elements and links. Ensure proper documentation is done for all tasks performed.
Own the transport network KPI’s such as availability, stability, Links performance to guarantee high service availability.
Transmission network infrastructure vendors Management to ensure adherence to agreed SLA’s.
Review and Implement transport configuration changes as per the changes execution process and procedures.
Carry out acceptance of new transport infrastructure and technologies before traffic loading.
Perform and document transport BCP and disaster recovery tests.
Ensure proper synchronization of all network elements and perform maintenance of the network clocks
Perform software updates and Patch management of all transport equipment / systems.
Drive operational excellence projects to drive improvements in our transmission networks quality and reliability.
Ensure all core transport elements are manageable from the NMS’s
Carry out transport network optimization to achieve best performance.
Carry out transport network demand and capacity management.
Transport infrastructure spares management as per spares management procedures.
Automate existing and new processes.

QUALIFICATIONS

Bachelor’s Degree in Electrical and Electronics Engineering, Telecom Engineering, or related field.
At least two years technical experience in supporting transmission networks, preferably Service provider environment or equivalent.
Experience working with various transport technologies such as DWDM, OTN, SDH, Microwaves, IPRAN and conversant with network synchronization techniques.
Good working knowledge of IP networking. Certification in either CCNA, CCNP, HCNA or HCNP preferred.
Strong technical analysis, robust troubleshooting and problem resolution skills in DWDM, OTN and routing systems.
Experience in outside plant fiber, issue identification, and maintenance.

Apply via :

safaricom.taleo.net

November 1, 2024
Oil & Petrochemical Trade Market leader (FM)

Role Purpose :

The job incumbent is responsible for transposing the Group’s OPT development strategy on the African continent.

Your Main Duties and Responsibilities:

Provide market intelligence
Monitor OPT markets at local level in relation with BU/CCEs, and set strategy, business priorities and business plan. Liaise with Local BU managers or Country Chief Executives to define their needs and actions towards their customers and define what service need to be develop to respond to customer needs
Visit clients and market stakeholders along with local BV sales representatives or local key account managers in order to look for new opportunities, present proposals, negotiate contracts
Leverage from local key wins to duplicate in the rest of Africa
Coordinate Tender/Quotation proposals for the clients, negotiation of Global Framework Agreement
Write technical proposals on behalf of local OPT Business units or validate proposed technical offers
Advise on applicable industry standards, equipment and appropriate suppliers
Validate Financial data for proposals to be submitted to internal BV Engagement committee (AD50)
Source field equipment and laboratory instruments/fitout on behalf of local Business Units
Train and audit field staff
Liaise with the Global Service Line to discuss technical matters and sales initiatives/opportunities involving international clients
Drive the change of our Key Account Management Activity shifting from Coordination of works to defining marketing and sales strategy in order not only to manage our current business portofolio but also to extend our service scope towards new industries, new locations, new services.
Generate, Follow up business leads and opportunities in Salesforce
Promote and leverage brand
Work with other business units to define common action with GSIT, I&F or M&O

Your Experience & Skills :

Technical capabilities

Has a deep knowledge of API MPMS standards and ASTM/ISO/IP/EN standard testing methods.
Has been working as an OPT inspector in the field and/or as a lab technician or has been auditing OPT field operations and laboratory testing (vessels, storage facilities, refineries, laboratories)
Has a deep knowledge of OPT equipment required in the field, laboratory instruments, field and laboratory consumables, laboratory instruments, laboratory fitout equipment, knows suppliers available in the market and market prices.
Has fair knowledge of OPT laboratory management including ISO 17025 standard
Has a deep knowledge of oil product, crude oil, LPG, LNG, Ammonia specifications, refining and manufacturing processes.

Oil mid-stream and downstream industry knowledge

Has a deep knowledge of oil & petrochemical trade business including trading, refining and downstream business and stakeholders
Has been operating in oil downstream supply chain including oil storage facilities, In-land logistics and retail station networks.

Africa

Familiar with Africa geography, culture and geopolitical environment

Behavior and Sales & Marketing capabilities

Has been leading market intelligence initiatives
Knows how to build a technical and financial proposal issued to clients
Is familiar with financial statements including revenues, GP, OP, Capex, Pay-back
Has been involved in direct sales processes, contract negotiations with clients
Has been building a strong professional network within the industry
Has been working in team and coordinating sales & marketing actions in relation with multiple operating groups
Sales & Business Development oriented with proven track records in growing a business
Customer relationship excellence
Key Account Management
Familiar with CRM (Salesforce is an added value)

Personal skills

Outstanding change management, communication and influencing skills.
Digital skills.
Fluent in French (mother tongue) and English
Autonomy, self-direction, confidence
Ability to cope with extremely different cultures
Ability to be on business trips half time on a yearly average

Leadership competencies

Leader of opinion & inspiring communicator
Proven change leader
Strong ability to set priorities and execute follow through

Working in close relation with:

Internal : from Vice President to local operating groups, local/Global Key Account Managers, Business unit Managers, Technical Managers, Finance, legal, Internal Committees, field operators & lab technicians

External :

Key accounts, New Prospects, Operations Managers
Suppliers
Industry council

Apply via :

www.antal.com

November 1, 2024
BSS Engineer

Brief Description

Reporting to the Regional Networks Implementation & Operations, the position holder will be responsible for Network elements fault clearance to ensure TCH availability of 99.8%, average NUR of less than 10min per week , and proper preventive maintenance of the BSS network, transmission equipments and the related power supply in owned sites.

Key Responsibilities

Network element fault clearance.
Perform proper preventive maintenance of all network elements and document results for owned sites on a monthly basis.
Ensure proper site acceptance.
Ensure proper contractor’s control.
Proper works Orders execution.
Proper use of defined processes and procedures in daily work.

QUALIFICATIONS

University /HND/ Diploma in Electrical and Electronics Engineering with a bias in Telecomm.
Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution;
1 year telecommunications experience in GSM related field.
1 year valid Driving License.

Apply via :

safaricom.taleo.net

November 1, 2024
Business Development Manager

Key Responsibilities Would Include

Carrying out sufficient sales activity, territory coverage and future prospect development to secure orders and achieve personal, annual financial targets;
Maintaining a high level of technical and commercial awareness, curiosity and competence to demonstrate your value to customers and in turn, maximise your personal achievements
Providing accurate and timely information and reporting in the CRM
Working closely with the marketing teams, developing growth targets and appropriate activities.
Understanding customer needs, presenting solutions and creating proposals that clearly identifies our added value to the customer;
Maintaining good knowledge of competitor strategy and activity to identify new areas of business growth;
Providing excellent service to the customer ensuring they are kept up to date with all progress;
Attend trade shows and/or industry conferences to network, be a guest speaker or promote the business;
Coordinate with all other regional teams as required, sharing best practices and insight.

General Requirements For The Role

Due to the technical nature of selling water treatment chemical solutions, you will have a Science, Environmental or Engineering Degree.

Advantageous personal attributes:

Exceptional verbal and written communication skills;
Strong presentation skills, able to engage people in our technologies, products and services;
Ability to work collaboratively with colleagues and the wider business.
Passionate about customer service with the ability to engage empathetically with our customers problems;
The confidence to successfully negotiate and close a deal;
Proven ability to quickly learn new applications, processes, and procedures;
Sound computer literacy, and ability to use CRM tools such as Salesforce
Carrying out sufficient sales activity, territory coverage and future prospect development to secure orders and achieve personal, annual financial targets;
Maintaining a high level of technical and commercial awareness, curiosity and competence to demonstrate your value to customers and in turn, maximise your personal achievements
Providing accurate and timely information and reporting in the CRM
Working closely with the marketing teams, developing growth targets and appropriate activities.

General Requirements For The Role

Due to the technical nature of selling water treatment chemical solutions, you will have a Science, Environmental or Engineering Degree.

Advantageous personal attributes:

Exceptional verbal and written communication skills;
Strong presentation skills, able to engage people in our technologies, products and services;
Ability to work collaboratively with colleagues and the wider business.
Passionate about customer service with the ability to engage empathetically with our customers problems;
The confidence to successfully negotiate and close a deal;
Proven ability to quickly learn new applications, processes, and procedures;
Sound computer literacy, and ability to use CRM tools such as Salesforce.

Apply via :

www.antal.com

November 1, 2024
Backend Microservices Developer Backend Developer – VAS

DESCRIPTION

We are pleased to announce the following vacancy for Backend Microservices Developer in the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the Software Engineering Lead – Backend Development, the role holder will run with day-to-day standardized microservice development to ensure smooth and efficient service delivery that meets the expectations of the business. They will also perform application development duties which include but are not limited to specification, design, development, validation, documentation, and evolution of the new and current service applications; performance management; ensuring integrity of the web services; maintenance and fault management.

Key Responsibilities

Writing and analyzing code for portions of a project/projects.
Inspect and test code.
Helping engineers fix and solve complex problems.
Work with stakeholders, product owners and technical leads to keep projects on track.
Provide guidance and mentorship to entry level and mid-level software engineers.
Influence and guide on DevSecOps best practices within Safaricom Engineering framework and practices.
Development of microservices. It would be good to have understanding of Java, C#, Python etc. Java with SpringBoot Framework experience is preferred.
Influence and guide the team in making critical architectural, design and programming decisions.
Evangelize software engineering best practices across the team using Safaricom Engineering values.
Design, test and rollout of running software services.
Run and enforce code reviews among the team.

QUALIFICATIONS

BSc. Computer Science/Software Engineering/IT.
5+ years’ experience in software development in a busy IT environment.
Experience in Agile Development/software life-cycle development (SDLC).
Strong programming and technical skills. Extensive programming experience using Java (SpringBoot Framework), C#, Python etc.
Strong problem-solving skills leveraging on data structures and algorithms.
Passion for people and building collaborative teams.
Extensive experience with databases – relational data model, Stored Procedures, PL/SQL development, Messaging / Streaming, RDBMS, NoSQL Databases, and InMemory Databases.
Solid understanding of web services/technologies – REST/JSON, WSDL, XML, XSD.
Hands on experience with microservices – Ability to design, develop and implement scalable, elastic microservice based platforms based on java. Spring boot framework is preferred.
Solid understanding of Cloud Services, Serverless architecture and knowledge of AWS, Azure and GCP.
Experience developing solutions using agile, DevSecOps, and CI/CD automation tools such as jenkins, JMeter, Git, Stash, SonarQube, GitOps etc.
Experience using code versioning & collaboration tools such as Gitlab or Github.
Experience in application security technologies (e.g. SSL).

Last Date to Apply: Jul 13, 2023

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 1, 2024