Jobs Kenya

Company Founded: Founded in 1993

  • Senior Manager- Monitoring, Evaluation and Learning AWARD Consultant Roster General Call for Applications – Science Roster Director, Gender Equity and Social Inclusion (GESI)

    Senior Manager- Monitoring, Evaluation and Learning AWARD Consultant Roster General Call for Applications – Science Roster Director, Gender Equity and Social Inclusion (GESI)

    Monitoring and evaluation

    Lead the development, management and updating of AWARD ME&L tools, strategy/frameworks and systems;
    Coordinate the design, implementation and reporting of ME&L activities under the different AWARD initiatives and programs to achieve desired outcomes and impact;
    Provide technical backstopping for project/program’s progress tracking, advise on project/program’s overall approach and adjustments, and prepare regular and ad hoc updates;
    Lead the development of sound indicators and ensure data is regularly generated, compiled, analyzed and appropriate  recommendations are formulated;
    Support the implementation of quality assurance and control protocols and ensure internal consistency and validity of project/program’s monitoring checks to enable improved capturing and narration of programmatic results and impact.

       Reporting, stakeholder engagement and fundraising.

    Contribute to sections of internal and external – technical and donor – reporting using appropriate formats to key stakeholders (AWARD team, Senior Management/Steering Committee, beneficiaries, partners and other stakeholders);
    Contribute to proposal development and grants’ negotiations including submission of quality ME&L inputs required to ensure successful proposals;
    Contribute to the review of existing grants’ overall performance and indicators against achieved cumulative results and make recommendations for performance improvemen
    Lead the updating and consolidation of knowledge on AWARD initiatives (research findings, lessons and best practices) and prepare information products (technical reports, policy briefs, manuscripts, etc.) for peer-review and publication;
    Coordinate the dissemination of findings/lessons learnt/best practices internally (strategic meetings, seminars and other sense making sessions) and externally (international conferences and other relevant forums)

      Capacity development for staff and partners.

    Facilitate the interpretation and use of M&E methods, systems, guidelines, data and findings through organised workshops and periodic meetings with partners and stakeholders.

      Team leadership and management.

    Supervise and coordinate unit staff members & consultants
    Contribute to solving complex problems and serve as a role model to others in the unit and overall team.

    Requirements

    Master’s degree or higher in a relevant field such as Monitoring and Evaluation, Development Studies, Social Sciences, or related disciplines;
    Relevant work experience of 10 years, with not less than 5 years in a management role for ME&L;
    Broad understanding of gender considerations in agriculture, social and policy-related issues, and opportunities for Africa’s agricultural development.

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    Use the link(s) below to apply on company website.  

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  • Field Officer

    Field Officer

    The Field Officer will be responsible for preparing written materials and progress reports on field activities. S/he will contribute to effective and timely completion of project activities, delivery of quality outputs and achievement of outcomes with maximum impact for beneficiaries. S/he will work closely with the Rangelands Restoration Specialist, Community Mobilizer and MEAL Monitor. S/he will liaise between Acted and implementing partners as well as the key government departments.

    Duties and Responsibilities:

    Programming

    Project Planning

    Support the identification and planning of technical skills and requirements to implement the project as per relevant standards;
    Provide support in planning and design of land degradation neutrality sustainable land management (SLM)
    Prepare work plan and time schedules for implementing the project activities
    Prepare relevant Bills of Quantities for project interventions;
    Support the identification and planning of technical skills and requirements to implement the project as per relevant standards;

    Project Implementation and Follow-up

    Training of farmers on climate smart agriculture and post-harvest handling
    Support in preparation of technical layouts, technical designs and Bills of Quantities
    Support in the establishment and training of SHG groups on basic financial management skills, literacy and numeracy classes
    Ensure project activities are executed on time, meeting the target and within the budget, using effective M&E systems to reach desired impacts;
    Support in organising dialogue on resource sharing agreements and arrange exchange visits.
    Assist the Rangelands Restoration Specialist and Project Manager to trouble-shoot any unforeseen challenges during the project implementation;
    Provide regular and timely updates on progress and challenges to the Project Manager and other team members;
    Community sensitization and engagement on land restoration/regeneration, water harvesting principles, climate-smart farming.
    Prepare field success stories for Acted’s program activities;
    Perform any other duties delegated from time to time by the Regional Director.

    Documenting and Compliance

    Keep record of all project activity documents, in particular beneficiary list, designs, Bills of Quantities, activity reports, progress reports, photo updates, attendance sheets, etc.;
    Help maintaining a beneficiary master database/tracker containing all beneficiary registration and baseline information as well as the project activities from which the beneficiaries benefitted ensure the data is protected from misuse in line with Acted’s data protection policy;
    Ensure staff awareness of, and respect of, Acted’s Code of Conduct, FLATS procedures and donor requirements.

    Beneficiary Engagement and Accountability

    Adhere to Acted’s Code of Conduct and treat all beneficiaries with respect and without any distinction or discrimination based on nationality, race, ethnicity, tribe, gender, religious beliefs, political opinion, health status or disability;
    Select the beneficiaries benefitting from project activities;
    Communicate Acted’s Complaints and Response Mechanism target communities and participate in solving complaints related to the project in coordination with the MEAL.

    Internal Coordination

    Participate in project planning meetings with the project team.

    External Coordination and Stakeholder Engagement

    Undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project design and implementation;

    Partner Management

    Participate in review meetings with partners, with particular attention given to the relationship aspects of partnership collaboration, and ensure that any issues or disputes are resolved in a timely manner.

    Security

    Familiarize with Security policies, SOPs and they follow them accordingly.

    Human Resource

    Follow-up the work plans and day-to-day activities of the community mobilizer;
    Manage the community mobilizer in cooperation with the Project Manager;
    Ensure a positive working environment and good team dynamics among staff.

    Logistics

    Support in the development of procurement plans;
    Send accurate and precise order forms and bills of quantities in a timely manner;
    Support in the preparation of technical layouts, technical designs and Bills of Quantities
    Support in ensuring a proper management and use of the project assets and stocks;
    Plan project team movements based on available fleet and applicable policies

    Finance

    Forecast monthly cash requirements for project activities and submit to the Project Manager.

    Quality Control

    Assess the project activities undertaken and ensure efficient use of resources;
    Undertake regular field visits to provide technical guidance and supervision as well as regularly monitor the progress of project activities;
    Assists with monitoring the project activities implemented by partners (if any) in the field;
    Document lessons learned and best practices and share them with the Project Manager so they can be reflected in project planning and decision making.

    Grant Management

    Ensure adherence to donor procedures by project staff;
    Support the Project Manager in the preparation of progress and final reports, ensuring the quality and accuracy of technical information for project activities
    Participate in communication activities through the regular collection of pictures and stories related to project activities;
    Contribute to new proposal development processes through the provision of expert programmatic advice related to contextual knowledge.

    Protection mainstreaming

    Promoting of and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, Acted staff, partner agencies, casual labours etc).

    Other

    Offer technical support and inputs to other projects in similar sectors;
    Any other tasks as assigned by the Line Manager.

    Qualifications/Skills Required

    Bachelor’s Degree in Range management, Livestock, Food Security and/or Livelihoods Programming or related development field
    At least 3 years work experience in a relevant programming preferably with an INGO.
    Experience in implementing projects in areas that are prone to resource-based conflicts is a plus
    Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.
    Ability to take initiatives, team player who is able to work with minimum supervision
    Must have outstanding oral and written communications
    Knowledge in communicating in local(Pokot) language will be an advantage
    Computer literacy, particularly in MS Office 365; Word, Excel, and PowerPoint;
    Analysis and problem-solving skills with ability to make sound judgment
    Ability to work closely with communities, partners,local/government authorities
    Proactive, results-oriented and service-oriented
    Attention to details, accuracy and timeliness in executing assigned responsibilities
    Knowledge in communicating in Pokot language will be an advantage

    Qualified national persons with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to kenya.jobs@acted.org and received on or before 5.00PM on 7TH November 2024 with the subject line “FIELD OFFICER_WEST POKOT”. Please do not attach any other documents while sending your applications, if required they will be requested at a later stage.

    Apply via :

    kenya.jobs@acted.org

  • M-Pesa Africa – Senior Manager: Service Operations Cluster HR Lead, Channels and Consumer Business Manager – Enterprise Cloud and ISP Solutions Revenue Assurance Analyst

    M-Pesa Africa – Senior Manager: Service Operations Cluster HR Lead, Channels and Consumer Business Manager – Enterprise Cloud and ISP Solutions Revenue Assurance Analyst

    About the Role

    Reporting to the Chief Technology Officer, the Senior Manager – Service Operations is accountable for ensuring delivery of value to customers across M-Pesa Africa markets (end to end operational service), ensure service failover mechanisms, achievement of the service levels captured in SLAs/OLAs with suppliers. They provide operational support, guidance and oversight to M-Pesa deployed markets, accountability for continuous service improvements of all M-Pesa Africa Services operated by IT Services and external partners to deliver agreed service levels at lowest possible costs, budget management reporting and control.

    Responsibilities

    Impact on the business 

    Provide a stable and reliable M-Pesa service according to agreed service levels to the business and customers, through a transparent and simple Operating Model
    Define and manage the working relationships with all support partners including Group Technology Operations, Software Suppliers, System Integrators, Support & Operations Service provider, Local Markets, Partner Markets and other 3rd party suppliers with a goal of delivering a cost effective and high quality M-Pesa Mobile Payment service proposition
    Participate in the decision-making process and prioritisation of deployments across the M-Pesa Africa Payment Services landscape
    Drive operational excellence by efficient support and operations processes, methodologies and best practices in an efficient setup across all organisations 
    While failure will undoubtedly occur, the role holder needs to deliver failover mechanisms that allow service to resume quickly or even avoid service interruption in order to deliver 99.99% service availability.

    Customers, supplier and third parties 

    Deliver value to customers across MPA markets, aligning with the needs of the customer.
    Manage and steer the performance of internal and external partners using benchmarking and KPIs. 
    Build strong relationships with the chosen service providers and guide/coach service providers for problem resolution of complex cross functional issues where identified. 
    Design a robust support setup with software suppliers and system integrators. 
    Drive the implementation and own the end to end SLA and OLAs through the whole support organization including Vodacom IT, other Vodafone and Vodacom internal suppliers, local markets and external service providers

    Leadership and teamwork 

    Implement Agile principles and methodologies into a team’s operational processes wile working within Agile Release Trains
    Build strong relationships with senior stakeholders within the Vodacom Group, Mpesa Africa Team, the local markets, and strategic suppliers 
    Build an organisational setup based on speed, simplicity, trust, and clear accountabilities 
    Focus to maintain key strategic skills and transfer transactional/executional task to the appropriate support parties
    Coach the team towards the organisation mission

    Innovation and change 

    Create ways of working to maximize the use of the Mpesa Africa deployment & operations team by ensuring that the team do not compensate for supplier deficiencies
    Identify and realize cost saving potentials driven by a joint continuous improvement programme with the M-Pesa Africa team and the chosen service providers

    Qualifications

    Apply if you have: 

    Science, Technology, Engineering or Mathematics (STEM) undergraduate degree. 
    10+ years of experience in the operations of large-scale, Online Transaction Processing and high volume complex enterprise web and banking grade systems and services across multiple geographies. 
    Agile certification is a must 
    Proven track record of implementing appropriate solutions for complex operational scenarios
    ITIL Qualified ideally to Practitioner level
    Proven ability to develop and deliver on IT strategies
    Proven experience in customer/vendor relationship management
    Proven Exco level engagement/influence and delivering compelling presentations
    Budget and Cost Management experience is a must for this role.

    We are happy if you have

    Experience of working within a multi-national team and serving customers from multiple countries would be of benefit
    Experience of working in an agile environment will be beneficial

    Our commitment to you

    A fair and unbiased selection process
    A robust  total reward scheme 
    Dedicated support and mentoring/coaching 
    An opportunity to work with passionate life-long learners
    An opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

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    Use the link(s) below to apply on company website.  

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  • Cluster HR Lead, Corporate Functions

    Cluster HR Lead, Corporate Functions

    Job Description

    Reporting to the Chief Human Resources Officer the position holder will be responsible for aligning and championing the People Strategy to business priorities and objectives for Corporate Function Clusters. The role will analyze and identify internal and external business factors to create insights and guide decisions that drive performance across the functional areas through exemplary people & organisational practices. The role holder will facilitate delivery of the people plans for Corporate Function Clusters in support of Safaricom’s strategic objectives. They will also focus on organisation effectiveness, talent management & building capabilities.

    Responsibilities

     Key Responsibilities and Decision Ownerships 

    Design HR strategy and business plan that is fully aligned to business strategy. Drive People Strategy ensuring that it responds to changing business needs.
    Lead the development and implementation of a disruptive and sustainable talent frameworks and HR initiatives that enable and solve specific business-related challenges. 
    Develop strategic talent acquisition plans, fostering a positive employer brand, and crafting comprehensive onboarding and retention programs.
    Deliver a pipeline of diverse future leaders and accelerate high potential development in the business areas proactively use talent segmentation; ensure robust talent, succession & scenario plans are in place. 
    Work collaboratively with Corporate Functions’ Business leaders to create a positive work environment, fostering employee engagement through effective communication, recognition programs and opportunities for professional development.
    Stay updated on evolving regulations and advise leadership on best practices to ensure compliance, minimising legal risks and ensure compliance to the various statutory labour laws as well as internal employee relations policy requirements.
    Accountable for the support and delivery of Corporate Function Clusters functional organizational design and change in conjunction with business leaders. 
    Proactively analyse, track and maintain organisational effectiveness and workforce data to identify and gain valuable insights into employee engagement, trends, performance metrics and cost-excellence opportunities in order to deploy transformational people solutions and drive performance. 
    Derive insights from the Surveys (SEMA)and ensure the action plans are cascaded in the respective functions. 
    Flag bearer for the leadership of cultural change in business areas. Challenge & improve people policies/processes/practices to ensure alignment with The Safaricom Way and new ways of working. 
    Challenge & support leaders in business areas to align behaviours/attitude to new ways of working. Drive effective use of recognition schemes in business areas to reinforce positive behaviours.
    Serve as a confidential resource for employees and leaders to discuss concerns, brainstorm solutions, and navigate complex people related situations.
    Support communications & engagement of people across the clusters. Focus on the business areas and help people to recognise their part in driving for performance. Ensure communication processes are working effectively within the business area.
    Proactively manage the HR Business Partner supplier interfaces (Centres of Expertise, HR Operations etc.) to ensure seamless customer experience for Leaders, People Managers and Employees.
    Provide leadership to HRBPs and CoE dedicated resources. 

    Qualifications

    Must have technical / professional qualifications: 

    At least ten (10) to fifteen (15) years’ knowledge and experience in a relevant field.
    Relevant Business or HR Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
    Member in good standing of a recognized professional body. 
    MBA or relevant Master’s degree is an added advantage. 
    Demonstrate competence in more than 3 HR technical functions
    Significant depth in HR practice areas; organizational effectiveness & change, capability development, talent management, employee relations & reward
    Astute leadership skills: leading others and peers with ability to work in a matrix environment.
    Experience working with corporate client groups with multiple stakeholders
    Proven track record of managing programmes including change project management in a complex organization.
    Possess high professional and ethical standards.
    Proven track record of managing programme / project management (including the coordination of multiple internal and external resources)
    Experience of working with corporate client groups.
    Superior business understanding, with the ability to leverage technology to solve business and technical issues.

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • Change Enablement Engineer

    Change Enablement Engineer

    Detailed Description

    Reporting to the Senior Manager, Service Delivery & Governance, the position holder will be responsible for verification, approval, scheduling and reporting on Change Management activities within the Technology Division

    Job Responsibilities

    Responsible for Development and Maintaining Reporting dashboards.
    Responsible for implementation and supporting agile change Management initiatives – Continuous Integration, Continuous delivery, DevOps & cloud deployments.
    Automation of change management activities
    Responsible for agile change management tools 
    Ensure compliance to Change Management policy and procedure.
    Conduct sensitization of change management policy and processes to Safaricom Technology Staff, relevant Safaricom business units, vendors, contractors and managed service providers.
    Create Standard Change Request (SRD) templates for standardized changes
    Identify requirements for agile Change Management stakeholders 
    Define, Report & Monitor Key Performance Indicators (KPIs) for agile change management squads, changes and releases
    Develop agile Change Management Standard Operating Procedures (SOPs)
    Develop Agile change management dashboards and reports to aid in decision making
    Automate change management activities & tasks
    Identify Agile change Management process gaps and implement improvements
    Vet changes presented to the Change Management team to ensure compliance to Safaricom change policy. 
    Participate in CAB meetings to ensure all details listed in the change assessment form are tackled. 
    Approval of all changes presented to Change Management team within schedule
    Digitize Change management process sensitization, new employee on boarding and awareness. 
    Broadcast all approved changes to the CAB, key Customer Management contacts and other related stakeholders. 
    Report on metrics for monitoring & reporting Change Management. 
    Maintain database of key change management documentation i.e. process templates and change request sign offs.
    Represent change Management team in DevOps and Agile teams’ engagements and ceremonies
    Identify, Implement, Maintain & Support Agile & DevOps change management tools
    Drive adoption of agile Change management & DevOps ways of working
    Support implementation of a Configuration Management Database (CMDB)
    Monitor changes in Configuration Items to detect unauthorized changes on the infrastructure.

    Qualifications

    Honors Degree in Engineering/Computer Science/Information Technology
    ITIL 4 Foundation certification
    SCRUM Foundation certification
    Experience in Robotic Process Automation
    Experience in Report Dashboarding and Automation
    Experience in DevOps, Pipelining, Continuous Integration and Deployment
    1-2 years of experience in Telco or Digital Service Provider environment
    Good report writing skills (High level and Technical)
    Good communication skills
    Good project management skills

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • CP Account Manager (SKIZA) (Fixed Term Contract)

    CP Account Manager (SKIZA) (Fixed Term Contract)

    Job Description

    The role will report to Lead, Partner management. The role holder will assist in driving end-to-end support for partners of Skiza within Digital Products and Services, defining strong business development opportunities with content partners, responsible for managing a portfolio of key partner accounts, order management and fulfilment of partner driven queries within agreed SLA’s, delivering on annual music revenue through strategic partnerships and by driving incremental uptake of content services through relevant propositions.

    The position is a fixed term one (1) year contract.

    Responsibilities

    Manage content partner onboarding and contracting.
    Order management and Processing within set SLA’s. (Bulk orders, SMS Short codes, USSD, IVR, SDP service approval, Skiza Shortcuts etc.)
    Regular Internal stakeholder engagement on partner topics. E.g. Technology, Finance, Legal, Regulatory, Corporate Security, Enterprise, COPS.
    Manage an up-to-date partner contact database and KYC information. 
    Maintaining communication with partners on critical changes which impact day to day operations e.g. policy, tariff or tax structural changes. (PRSP and SKIZA Support Folder Management)
    Product development (Joint product design and development with content partners). 
    GTM execution on joint content propositions.
    Demand tracking on VAS products to front facing customer touchpoints and Overall NPS tracking on partner products and services.
    Implement remedial measures on errant partners who breach contractual obligations.
    End to End Partner Management.

    Qualifications

    Must have technical / professional qualifications: 

    Degree in Business or IT from a recognized University
    High level knowledge of Commercial knowledge.
    High level knowledge of MS Office applications coupled with presentation skills.
    Exceptional Interpersonal skills.

    Functional Competencies:

    Commercial acumen
    Communication skills
    Presentation skills
    Critical and Analytical Thinker
    Product knowledge
    Client focused relationship management
    Time management
    Attention to detail

    Apply via :

    egjd.fa.us6.oraclecloud.com

  • IoT Solutions Development Engineer CRM Software Engineer Engineer – Billing Support

    IoT Solutions Development Engineer CRM Software Engineer Engineer – Billing Support

    Job Description

    Reporting to the Chapter Lead IOT Devops, the position holder will be responsible for development, integration, maintenance, and optimization of IOT applications while supporting evolution of the existing services in production. Safaricom IOT solutions include Smart Metering (Water & Power), Telematics, Logistics, Cold Chain Management, SIM Management and several bespoke solutions. 

    The role includes effective and secure management of IOT telemetry data integrating with 3rd party systems and deriving analytical insights using ML/ AI algorithms for business and operational use. Other activities include performance management, fault management, liaison and support of internal and external IOT stakeholders. 

    Responsibilities

    Build IoT applications for enterprise use cases compliant to IT standards and frameworks and technologies. 
    Develop, publish and maintain APIs, handling application provisioning and security.
    Create and Integrate IOT Libraries and APIs to third party IoT Core Applications. 
    Optimize, dimension application specifications based on IoT apps capacity projections.
    Create and maintain databases containing IoT Sensor data and processing it further for consumption via APIs.
    Build IoT Data Models for enterprise use cases, testing and maintaing IoT data pipelines that clean, transform, and aggregate data from disparate sources aligning them to the business needs. 
    Collaborating with other IOT Engineers and stakeholders to produce application designs, specifications, perform peer code reviews ensuring that requisite technical documentation and training is provided for reference.

    Qualifications

    Bachelor’s degree in computer science, Software Engineering/IT, Engineering, or related field.
    5+ years of work experience in Software Development including Core Backend Development; experience in Spring Boot, .NET, Python Flask/Django, Laravel/Yii Frameworks.
    Proficiency in server side/Scripting languages such as C#, PHP, C/C++, Java, Python and technologies such as XML, SOAP, JSON, YAML and CI/CD tools.
    Experience in API development and Integrating to IOT Platforms via APIs and libraries.
    Performing maintenance and testing to ensure software functionality and quality.
    Working Knowledge of both Structured and Unstructured databases such as MYSQL, MSSQL, PostgreSQL, Oracle, MongoDB and streaming technologies including REDIS.
    Proficient in Linux administration.
    Good understanding of IoT, IoT Edge computing, IoT protocols, device engineering and Telco environment.

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    Use the link(s) below to apply on company website.  

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  • Cluster HR Lead, Corporate Functions Cluster HR Lead, Channels and Consumer Business

    Cluster HR Lead, Corporate Functions Cluster HR Lead, Channels and Consumer Business

    Job Description

    Reporting to the Chief Human Resources Officer the position holder will be responsible for aligning and championing the People Strategy to business priorities and objectives for Corporate Function Clusters. The role will analyze and identify internal and external business factors to create insights and guide decisions that drive performance across the functional areas through exemplary people & organisational practices. The role holder will facilitate delivery of the people plans for Corporate Function Clusters in support of Safaricom’s strategic objectives. They will also focus on organisation effectiveness, talent management & building capabilities.

    Responsibilities

     Key Responsibilities and Decision Ownerships 

    Design HR strategy and business plan that is fully aligned to business strategy. Drive People Strategy ensuring that it responds to changing business needs.
    Lead the development and implementation of a disruptive and sustainable talent frameworks and HR initiatives that enable and solve specific business-related challenges. 
    Develop strategic talent acquisition plans, fostering a positive employer brand, and crafting comprehensive onboarding and retention programs.
    Deliver a pipeline of diverse future leaders and accelerate high potential development in the business areas proactively use talent segmentation; ensure robust talent, succession & scenario plans are in place. 
    Work collaboratively with Corporate Functions’ Business leaders to create a positive work environment, fostering employee engagement through effective communication, recognition programs and opportunities for professional development.
    Stay updated on evolving regulations and advise leadership on best practices to ensure compliance, minimising legal risks and ensure compliance to the various statutory labour laws as well as internal employee relations policy requirements.
    Accountable for the support and delivery of Corporate Function Clusters functional organizational design and change in conjunction with business leaders. 
    Proactively analyse, track and maintain organisational effectiveness and workforce data to identify and gain valuable insights into employee engagement, trends, performance metrics and cost-excellence opportunities in order to deploy transformational people solutions and drive performance. 
    Derive insights from the Surveys (SEMA)and ensure the action plans are cascaded in the respective functions. 
    Flag bearer for the leadership of cultural change in business areas. Challenge & improve people policies/processes/practices to ensure alignment with The Safaricom Way and new ways of working. 
    Challenge & support leaders in business areas to align behaviours/attitude to new ways of working. Drive effective use of recognition schemes in business areas to reinforce positive behaviours.
    Serve as a confidential resource for employees and leaders to discuss concerns, brainstorm solutions, and navigate complex people related situations.
    Support communications & engagement of people across the clusters. Focus on the business areas and help people to recognise their part in driving for performance. Ensure communication processes are working effectively within the business area.
    Proactively manage the HR Business Partner supplier interfaces (Centres of Expertise, HR Operations etc.) to ensure seamless customer experience for Leaders, People Managers and Employees.
    Provide leadership to HRBPs and CoE dedicated resources. 

    Qualifications

    Must have technical / professional qualifications: 

    At least ten (10) to fifteen (15) years’ knowledge and experience in a relevant field.
    Relevant Business or HR Undergraduate Degree or relevant field along with professional qualifications, or equivalent qualification(s) from a recognized institution of higher learning. 
    Member in good standing of a recognized professional body. 
    MBA or relevant Master’s degree is an added advantage. 
    Demonstrate competence in more than 3 HR technical functions
    Significant depth in HR practice areas; organizational effectiveness & change, capability development, talent management, employee relations & reward
    Astute leadership skills: leading others and peers with ability to work in a matrix environment.
    Experience working with corporate client groups with multiple stakeholders
    Proven track record of managing programmes including change project management in a complex organization.
    Possess high professional and ethical standards.
    Proven track record of managing programme / project management (including the coordination of multiple internal and external resources)
    Experience of working with corporate client groups.
    Superior business understanding, with the ability to leverage technology to solve business and technical issues.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Terminals & New Growth Areas Lead IP Planning Engineer Manager – Experiences Enterprise Network Programmability Engineer Service Development and Activation Engineer RAN Optimization Engineer – Coast Region

    Terminals & New Growth Areas Lead IP Planning Engineer Manager – Experiences Enterprise Network Programmability Engineer Service Development and Activation Engineer RAN Optimization Engineer – Coast Region

    Job Description

    Reporting to the Chief Channels Officer  the role holder will manage end to end the Terminals Strategy and execution including strategic alignment between the Consumer and Enterprise Business Units, devices portfolio management, commercial and partner management (OEM & OTT). He/she is also responsible for management of the Consumer Fixed Business across the country.

    Below are the key skills and competencies required to be successful in this role:

    Business Competencies:

     Business KPIs delivery on time. Strong collaborative working relationship with all company’s divisions and functions CBU, EBU, Technology, IT and Finance Strong experience of influencing senior stakeholders and proven ability to drive change

    Leadership and teamwork

    Manages a team of responsible for terminals portfolio management, product management, partner management and operations excellence.
    Sets goals and targets regarding local terminals strategy implementation to direct subordinates and runs performance review process Lead terminals Mission and FC revisions process
    Recruits, coaches and appraises terminals dept employees as well as coaches’ direct subordinates and motivates all terminals team members to deliver their targets as well as to bring fresh ideas to support company’s objective strategy and goals 
    Influences in company’s commercial decision-making process in particular device financing and Data Mission objectives

    Innovation and change

    Leads terminals strategy development and implementation, initiatives, related to terminals, services development (My Services) and LRP & Annual plans 
    Solves problems related to terminals strategy, service development and plans implementation following an escalation process from indirect subordinates to direct subordinates. Problem solving usually is based on advanced analytical thought and judgement.

    Knowledge and experience

    Broad knowledge of marketing and supply chain management will give strong advantage to job holder 
    Commercial awareness and in-depth understanding of terminals industry and competition is an integral part of the role

    Communication

     Demonstrates excellent written and verbal communications skills 
    Demonstrates strong management skills   
    Demonstrates ability to structure complex problems clearly and syntheses data to key conclusions for management decision making
    Demonstrates strong influencing skills and personal impact with people from all levels and parts of the business 

    Key Responsibilities

    Terminals strategy: 

    Lead terminals strategy leveraging the Safaricom product catalogue and strategic assets. 
    Ensure company market requirements are reflected into the planning of the Vodacom/Vodafone group global product strategy. 
    Develop relevant strategic group initiatives are reflected in local strategic plans. Creating an integrated terminals 
    Lead the terminals planning processes, delivering on time and to a high quality

    New Growth Areas (Fixed)

    Develop, implement, and oversee overarching sales and business development strategy, sales processes, and structure for FFTX
    Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, and services – or new ways of reaching existing markets
    Ensure robust pricing structure in conjunction with Fixed tribe  in line with business value analysis
    Ensure  build up, maintenance and management of a sustainable sales pipeline in order to reach the set revenue targets set for the company in the annual budget.

    Business improvement: 

    Transform the Terminals and Fixed Business end to end. Integration of the full value chain, leading Kenya’s integration into the global strategy. Specific improvement plans regarding terminals Supply & Demand Process, In-stores After Sales Services, Logistics & Buy Back. Portfolio & Commercial alignment to deliver scale 

    Marketing plan: 

    Lead Co-creation of terminals integrated marketing plan for Safaricom across all functional areas and ‘through-the-line’ (i.e. single plan integrating prepay/postpay/VAS propositions, with terminals, with ATL, BTL and base marketing, and sales focus) in collaboration with CBU Data Tribe Lead; Keep this ‘live’ throughout the year, identifying gaps and potential conflicts. 
    Review priorities based on company’s strategic direction, resource allocation and return. 

    Partner Management: 

    Co-lead local negotiations with terminals, accessories and after sales/Logistics services suppliers, ensure integration, alignment and continuity with VPC negotiations in a way that will generate more benefits and profits for the company. 
    Supports special projects when terminals are key enabler to deliver project’s goals. Lead differentiation strategy by reaching better deals regarding Time to Market Advantage, Prices, Product Availability and Inventory management 

    Device Financing:

    Lead the device financing strategy and implementation in collaboration with the CBU, EBU and Finance Divisions to support the 4G penetration agenda for the company and improve NPS.

    Customers, suppliers and third parties

    Strong Collaboration with OEM’s, OTT and Vodacom Terminals Group Marketing and Procurement as well as with Regional Operations regarding all terminals business aspects (Marketing, Supply Chain, After Sales) and CBU, EBU, Finance, HR, Corporate Affairs, Legal, Technology and Productivity – Finance.

    Team Management

    Managing and offering leadership to the Terminals function team 

    Qualifications

    5+ senior experience in marketing/commercial/strategy experience. 
    Detailed knowledge of mobile telecoms and related industries, as well as general strategy issues and problem solving approaches
    Specific knowledge of mobile device value chain and business management in an operational context with device financing an added advantage
    Strong knowledge and experience of Safaricom/Telco operating model or equivalent similar global corporate operation  
    Ability to operate successfully in dynamic, uncertain and challenging environments, and to manage effectively in a matrix organisation
    Creativity in problem solving, with a positive ‘can do’ approach
    Excellent written and verbal communications skills; Strong personal impact and influencing skills 

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Chief Operating Officer (COO)

    Chief Operating Officer (COO)

    The Chief Operating Officer is responsible for operational excellence in the implementation of CIFOR-ICRAF’s strategic objectives, fostering harmony and flow across units to enable high-quality program delivery. This role includes optimizing strategic resource management and embedding key competencies to effectively deliver science into impactful action across all function

    Main roles:

    Collaborate with CEO: Partner with the CEO and the senior leadership team to sharpen and drive the organizational strategy and related operational and talent management plans.
    Ensure operational excellence and strategic redesign: Guiding the development and review of processes, systems and structures strategically for seamless integration across various functions, including HR to maintain high standards of operational performance. 
    Translate strategy into action: Convert strategic objectives into actionable steps for growth, encompassing organization-wide goal setting, performance management, talent development and operational planning.
    Providing support and advice in the running of CIFOR-ICRAF HQ on Nairobi campus, including managing relationships with the host country and hosted institutions.
    Risk Management: Liaise with Internal Audit and team leads to ensure risk controls are embedded in daily operations.

    Responsibilities:

    Oversee the organization’s operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
    Oversee HR and strategic workforce planning to ensure policies and practices support a thriving workplace and align with long-term organizational objectives.
    Develop and implement business strategies in collaboration with the CEO and members of the Senior Leadership Team, including multi-year plans.
    Ensure high-quality talent management, including recruiting, onboarding, talent development, performance management, and employee retention to build a strong, skilled team.
    Oversee host country relations and Nairobi campus operations, ensuring compliance with national and local laws and regulations, in line with the provisions of the host country agreement.
    Analyze internal operations and identify areas for process enhancement and optimization.
    Guide the development and review of systems to support operational excellence in HR and units key to strategic plan implementation. This includes utilizing predictive models, forecasts and analyses to support effective decision making and reporting.
    Oversee resource mobilization processes and plans, ensuring a continued transition to sustainable fundraising models and long-term growth.
    Represent CIFOR-ICRAF, when needed, in forums and build partnerships needed to advance strategic objectives, including public and private donors, governments, and other key stakeholders.

    Education, knowledge and experience

    PhD degree in relevant area of study
    Ten or more years of experience in a research or development organization
    Five or more years of executive leadership roles, preferably in an international research or development organization setting.
    Excellent leadership skills, with steadfast resolve, diplomacy and personal integrity
    Understanding of advanced business planning and regulatory issues
    Solid grasp of data analysis and performance metrics
    Ability to diagnose problems quickly and foresee potential issues.

    Apply via :

    www.cifor-icraf.org