Jobs Kenya

Company Founded: Founded in 1993

  • Manager – Area Sales Agribusiness Sales And Distribution Manager Retail Sales Executive Contractor

    Manager – Area Sales Agribusiness Sales And Distribution Manager Retail Sales Executive Contractor

    Job Description

    We are pleased to announce the vacancy for an Area Sales Manager Regional Sales within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Detailed Description
    Reporting to the Senior Manager-Regional Sales the position holder will be in charge of effective management of agents & sub-agents in the assigned area, growing the agents/sub-agents business to ensure availability of M-PESA services in the area at all times. Indirect generation of sales revenue through effective management of Safaricom Business and Dealer distribution in the assigned area.
    Job Responsibilities

    Grow Sales within the Area by developing innovative ways of increasing/growing airtime sales, Mpesa Float availability and terminal sales at the Point of Purchase; Value added services and connections
    Executing to Win through Embedment of Safaricom effective execution daily (SEED) practices towards best in class execution of Trade activities.
    Indirect generation of sales revenue through effective management of Safaricom Business in the assigned area
    Effective implementation of distribution strategy in the trade to achieve availability and grow sales within the assigned area.
    Ensure achievement of set sales and usage targets i.e. Monthly, quarterly, semiannually or annually.
    Prepare, plan and execute Area Sales programs aimed at market penetration
    Ensure shops are well branded according to Safaricom standards & ensure stores are well stocked and sell at recommended sales prices.
    Effective implementation of market penetration strategy in the trade and distribution of all Safaricom products within the territory
    Route mapping and route coverage monitoring of sales team while conducting marketing intelligence.
    Coaching and Capability development for the sales team

    Qualifications
    Job Requirements

    Degree in a business related field.
    Must have at least 4 years working experience in sales and distribution, of which 2 years must be in leading a sales team in sales growth and revenue generation.
    Exceptional leadership and people management skills 
    Excellent knowledge of Safaricom products and services.
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
    Professional Sales training will be a strong advantage
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills.
    Mentoring/coaching skills/experience

    Additional Details
    Please note these vacancies are countrywide

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  • Reporting Analyst Agribusiness Sales and Distribution Manager Manager – Area Sales Retail Sales Executive Contractor

    Reporting Analyst Agribusiness Sales and Distribution Manager Manager – Area Sales Retail Sales Executive Contractor

    We are pleased to announce the following vacancy in the Customer Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Reporting to the Manager Reporting in the Resource Planning & Reporting department, the job holder will be responsible for data extraction, data Integrity checks, reports generation and analysis to support the divisional management decisions.
    Job Responsibilities

    Generate accurate reports as per set timelines & analysis on performance trends by liaising with other sectional stakeholders to relate Contact Centre metrics to other business measures, to identify interaction drivers and other useful insights for decision making
    Provide and manage efficient feedback mechanisms from users of reports and Management Information Systems;
    Predictive analysis of the focus areas giving insights on performance/process/product improvements;
    Drive the automation of daily routine reports;
    Liaise with the rest of business to get the necessary data for analytical purposes & Ensure all Customer Management reporting requirements are fully met before go-live of new Systems, products, processes & services;
    Follow up on faster resolution of issues during Customer Management reporting systems downtimes with IT support partners;
    Consistently interrogate data to confirm accuracy and completeness from the various data source while Identifying any integrity issues/gaps and follow-up for resolution with the relevant teams within the set SLAs and;
    Efficiency in Management Information Systems reporting by periodically improving on data retrieval and storage with IT.

    Qualifications

    Degree from a recognized university, preferably a degree in Mathematics (operations research), Statistics, Finance, Accounting, Economics, Computer Science & IT. An advanced degree highly preferable;
    Two year’s experience in database & programming languages i.e SQL, Python, R Analysis
    Two year’s experience in Web Development Languages i.e PHP, HTML, Java, Ruby, C++
    Two year’s experience in using visualization tools i.e Tableau, Power BI, Qliksense
    At least 3 years working experience in telecommunications industry and with additional experience in the reporting/workforce team of at least six months.
    Detail oriented and able to ensure the highest level of accuracy in data mining, analysis and feedback;
    Strong System savvy and willing to try new ideas and problem solving approaches;
    Strong analytical skills with a strong capability to develop and analyze complex data sets and understand their significance to customer care; and
    Good interpersonal skills and ability to work in a team.

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  • Brand Manager Human Resource Officer – Employee Relations Receptionist and Front Office Attachee

    Brand Manager Human Resource Officer – Employee Relations Receptionist and Front Office Attachee

    Our well established multinational client seeks to engage with a career-passionate and performance-driven talent who seeks to thrive in a fast growing and expanding business in the position of a Brand Manager.
    Job Focus:

    Understanding and implementing the brand strategy portfolio and plans to create brand awareness and increase market share to achieve the business objectives.
    Planning & coordinating market research, product development and innovation of new products in line with the business strategy.
    Developing marketing plans and implementing marketing activation initiatives to create brand visibility and uptake of products and brand loyalty
    You will need fluency in: Strategy implementation, Product Research & Development, Brand Communication, Customer Awareness, Negotiation & Influencing Skills.

    First level Requirements:

    Bachelor’s degree in Marketing or related field from a recognized institution
    3 years’ relevant experience working in Brand Management
    Experience in Home & Personal Care portfolio added advantage
    Membership to MSK

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  • Sacco Risk & Compliance Officer

    Sacco Risk & Compliance Officer

    Reporting To: Internal Audit Manager
    The Risk and Compliance Officer will have primary responsibility for ensuring that the Sacco complies with its outside regulatory requirements and internal policies as well as assist in the execution of compliance, fraud, and risk assessments by identifying the key risks and assessing mitigating controls to determine the risk profile of the Sacco.
    Job Responsibilities

    Risk Register: Maintain a risk register based on the identified applicable laws and regulations, fraud schemes, and AML considerations.
    Controls Catalogue: Based on review of procedures and walkthroughs, maintain an inventory of internal controls and map them to key risk areas.
    Issues Management: Track the progress of remediation of control weaknesses identified by Internal Audit, self-testing, or controls assessment.
    Risk Assessment: Assist in the execution of the corporate compliance, fraud, and risk assessments by identifying the key risks and assessing mitigating controls to determine the risk profile for the organization.
    Risk Monitoring: Assist in the development and monitoring of key risk indicators (KRIs) that are mapped to various risks to determine elevations in risk and proactively implement risk mitigation measures.
    Emerging Risks: Identify emerging risks that present new regulatory, fraud, or money laundering risks. This includes risks associated with new products and services, customer types, geographies, and channels.
    Data Analytics: Coordinate the collection of risk information from source systems, departments, and reporting, analyze the data and apply to various key risk areas to update the risk profile.
    Policy and Procedure Maintenance: Provide assistance to in developing and updating policies and procedures by enforcing document standards.
    Compliance: Perform compliance audit and ensure adherence to all internal operation and evaluate all procedures to maintain accuracy with all internal standards.
    Guide on emerging operational, legal and regulatory compliance matters.
    Audit Plan: Assist in the design and documentation of all audit plans
    Reporting: Preparation of all reports according to established procedures and monitoring of all corrective actions according to industry standards.
    Analyze all audit results and implement all necessary actions to resolve all compliance issues and interpret all complex regulations to ensure adherence to same.

    Qualifications

    A Degree in Commerce / Accounting/ Business Administration or any other related field;
    ICPAK membership and a minimum of 3 years relevant experience.

    Key Skills

    Demonstrate strong knowledge of risks identification, assessment, and management frameworks.
    Strong knowledge of control frameworks and the ability to design and evaluate effectiveness of controls embedded within business processes.
    Knowledge of the risk and governance standards.
    Computer literacy skills – MS Office applications.
    Strong Interpersonal/formal communication (oral and written) skills.
    Integrity & ability to uphold professionalism.

  • Principal Officer Inventory Management & Planning Business Performance Analyst Manager – Order fulfillment & Delivery Assurance

    Principal Officer Inventory Management & Planning Business Performance Analyst Manager – Order fulfillment & Delivery Assurance

    Role Purpose:
    This role manages the Company’s Revenue Stream to meet company objectives through the integration of inventory plans into the sales and promotion by forecasting activities associated with customers and products; create and maintain forecast models for the customers; incorporate business intelligence into planning; plan for stock replenishments for new and existing products, manage inventory levels, & eliminate obsolescence and meet or exceed customer order fill rates.
    Key responsibilities

    Develop & implement inventory systems capable of management of decentralized stock management with multi-hub, stock receipt, transfer & order processing portability.
    Inventory planning through demand forecasting based on past sales trends, promotion activities & new product launches.
    Ensure optimum use of warehouse space through robust inventory management practices & effective product replenishments.
    Manage decentralized inventory planning across all the hubs in liaison with hub manager to ensure company inventory policy is complied with.
    Identify and resolve supply exceptions by expediting stock replenishment orders, re-allocating existing inventory and establishing safety stock parameters.
    Work closely with the Operations and customer service to ensure target order fill rates are being met for daily customer orders.
    Monitor receipts and transfers ensuring timely delivery and availability of product as well as in accordance with the inventory plan.
    Planning for any grouping of product, customer, geography or channel to market to meet demand plans. Plan in units, sales values, or costs
    Improve business performance through lower supply chain and operating costs, faster cash-to-cash cycle times, and higher customer service levels.
    Improve planning and scheduling and resolve potential long-range capacity issues before they become crises.
    Continuous assess warehouse requirements & advice management when to plan for expansion or reduction in line with business growth strategy. Align demand to performance to avoid wastage.
    Quickly simulate impact of demand and supply changes on profit, service levels, and deployment strategies
    Develop business processes that include practices and procedures for demand planning, supply planning, reconciliation and integration of demand, supply financial, and new product plans.

    Job Qualifications

    Minimum 5 years working experience in Supply Chain environment, of which 3 years should be in Supervisory Role.
    Experience with the distribution/inventory management.
    Excellent analytical and communications skills.
    Prior experience applying supply chain principles including procurement, sourcing, inventory management and logistics.
    Must possess strong leadership skills and be well organized, self-motivated, focused on meeting deadlines and able to multitask within a fast-paced environment.
    Demonstrated ability to support and interact effectively with other core business functions (Sales, Product Development, Distribution and logistics).

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  • Senior Manager, Regional Sales

    Senior Manager, Regional Sales

    Job description
    Brief Description
    Reporting to the Head of Department – Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.
    Detailed Description

    Effectively implement market penetration strategy in the trade
    Acquisition of new customers.
    Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
    Grow Right Execution daily scores for the region month on month
    Assistance with the change management process within the teams and thebusiness
    Ensure all revenue targets are achieved
    To ensure all agent outlets are consistently audited
    Ensure branding of Agent outlets as per Safaricom standards.
    Develop sales programs aimed at swift and efficient market penetration.
    Drive the People and Performance Management agenda within the team.
    Ensure effective and efficient reporting is done within the teams/market

    Job Requirements

    Degree in a business related discipline
    Must have at least 5 years working experience in a sales environment, of which 2 years should be in distribution
    Excellent knowledge of Safaricom products and services
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
    Mentoring and coaching skills/experience
    Excellent interpersonal skills
    Leadership skills
    Problem solving and decision-making skills

  • Brand Experience Contractor

    Brand Experience Contractor

    Job description
    Brief Description
    Reporting to Manager – Segment Assets , the position holder will Work with the brand experience and research/consumer insights to translate actionable consumer insights and sentiment, into the targeted delivery of segment assets that are customer focused to ensure that the business continually grows its market share within relevant consumer segments
    Detailed Description

    Creation of a filing system for the archival of receipts, PR’s and PO’s for assets and events
    Working with departmental administrator in raising Purchase Requisitions for assets including but not limited to BLAZE BYOB, Safaricom Jazz, Chapa Dimba na Safaricom etc.
    Shadowing segment assets team and supporting in the delivery of the BLAZE Be Your Own Boss Youth Asset
    Working with brand the activations team to give visibility to and sell key youth products at BLAZE Be Your Own Boss events i.e. Content Pass and BLAZE Bundles
    Reporting back to the segment assets and segments team on the performance of key products against KPI’s at each asset event
    Working with segment assets team and agency to assist in the management ofmentors and key talent during the summits and creation camps.
    Sourcing and gathering data that can be translated to actionable insights for the marketing, products & segments teams, as well as any other departments that would require research guidance.
    Obtain in-depth competitor information by research field visits & visiting operator outlets and subscribers.
    Project manage key research projects that touch on the brand, from NPS, the brand and other Ad Hoc research projects.
    Proactively seek intelligence on competitor strategy from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards
    Uses knowledge of products, technology, process, systems and policy to solve problems and/or offer recommendations on the way forward for the brand, product, service or experience

    Job Requirements

    A background in business & commerce
    Customer facing experience
    Should be curious and eager to learn

    Additional Details

    Ability to communicate and present accurate detailed reports to Senior Manager – Assets and Sponsorships & Manager – Segment Research
    Ability to follow up on implementation of recommended action plans
    A cordial working relationship with key stakeholders within the organization that you interact with regularly
    Clear interest in brand assets, market research and people.
    Strives to be a though leader through self-written POVs & publications .

    Reporting to Manager – Segment Assets , the position holder will Work with the brand experience and research/consumer insights to translate actionable consumer insights and sentiment, into the targeted delivery of segment assets that are customer focused to ensure that the business continually grows its market share within relevant consumer segments
    Detailed Description

    Creation of a filing system for the archival of receipts, PR’s and PO’s for assets and events
    Working with departmental administrator in raising Purchase Requisitions for assets including but not limited to BLAZE BYOB, Safaricom Jazz, Chapa Dimba na Safaricom etc.
    Shadowing segment assets team and supporting in the delivery of the BLAZE Be Your Own Boss Youth Asset
    Working with brand the activations team to give visibility to and sell key youth products at BLAZE Be Your Own Boss events i.e. Content Pass and BLAZE Bundles
    Reporting back to the segment assets and segments team on the performance of key products against KPI’s at each asset event
    Working with segment assets team and agency to assist in the management ofmentors and key talent during the summits and creation camps.
    Sourcing and gathering data that can be translated to actionable insights for the marketing, products & segments teams, as well as any other departments that would require research guidance.
    Obtain in-depth competitor information by research field visits & visiting operator outlets and subscribers.
    Project manage key research projects that touch on the brand, from NPS, the brand and other Ad Hoc research projects.
    Proactively seek intelligence on competitor strategy from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards
    Uses knowledge of products, technology, process, systems and policy to solve problems and/or offer recommendations on the way forward for the brand, product, service or experience

    Job Requirements

    A background in business & commerce
    Customer facing experience
    Should be curious and eager to learn

    Additional Details

    Ability to communicate and present accurate detailed reports to Senior Manager – Assets and Sponsorships & Manager – Segment Research
    Ability to follow up on implementation of recommended action plans
    A cordial working relationship with key stakeholders within the organization that you interact with regularly
    Clear interest in brand assets, market research and people.
    Strives to be a though leader through self-written POVs & publications .

  • Business Internship – Safaricom Internal Audit

    Business Internship – Safaricom Internal Audit

    Job description
    Brief Description
    The main aim of the internship is to give the Interns an opportunity to experience and work in the real corporate environment.
    Detailed Description

    Work closely with the Line managers in the various audit projects/processes.
    Assist in planning, fieldwork and reporting on audit assignments.
    Assist in preparing Internal Audit weekly reports and other audit operational reports.
    Learn follow up of audit findings with relevant teams and ensuring their closure
    Assist in administrative duties assigned in the office

    Job Requirements

    Undergraduate Student in their third or fourth year undertaking a Business Related undergraduate degree or related field in a recognized university.
    Qualifications in CPA, ACCA, CISA and CIA are an added advantage
    Have proven interpersonal skills and teamwork.
    Strong analytical skills.
    Excellent communication and written skills.
    Good organizational skills.
    Good programming skills

  • Manager – Consumer Business Performance

    Manager – Consumer Business Performance

    Job description
    Brief Description
    Reporting To The Senior Manager – Consumer Business Performance, The Position Holder Will Provide Performance And Decision/business Support To The Following Departments In CBU
    Segment department by supporting the segment leads managing the key four segments i.e. Mass, Hustler, HVC and YouthProducts and services department by supporting the product leads i.e. Voice and Platforms; M-PESA and special products, Data and messaging
    The role will entail developing and maintaining meaningful business reporting to ensure the achievement of annual performance targets. They will build dashboards and reports that will facilitate thorough analysis of outcomes to better understand how well we are meeting our strategic objectives.
    Detailed Description

    Generate insights and mining of data for purposes of demonstrating opportunities for the product managers
    Deliver meaningful, accurate and timely performance reports to the unit against all target measures daily, weekly, monthly and on a YTD basis
    Assist the Senior manager in delivering strategic management reports – operations reviews, Board packs, Strategy monthly updates, etc.
    Analyze business results and monitor trends. Provide management information and reporting to the Leadership Team, highlighting business performance issues and opportunities
    Prepare an annual plan across all revenue and cost lines together with finance that forms the base for CEO targeting
    Review of monthly cost centre reports to ensure all costs relate to the period and to the actual department charged
    Prepare monthly segment and product profit and loss accounts
    Ensure that the processes and procedures used in accomplishing the day to day tasks are documented and aligned to ISO for proper service delivery
    Ensure excellentcustomer experience by meeting their business expectations

    Job Requirements

    Bachelor of Commerce or Economics Degree or relevant degree
    Over 2 to 4 years’ experience in financial reporting, forecasting, financial analysis, costing and/or management accounting, coupled with CPA/ACCA/CA Qualifications.
    MBA qualification will be an added advantage with high computer literacy
    Good analytical skills for decision making and attention to detail.
    Sound knowledge of the International Financial Reporting Standards and their application

    Additional Details

    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews/assessments.
    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
    Clearance certificate from a reputable Credit Reference Bureau (CRB).
    University Degree Certificate/ Letter of completion from University in case you have not received your degree certificate.National ID/Passport.

  • Manager Content Generation Territory Account Excecutive

    Manager Content Generation Territory Account Excecutive

    Job description
    Brief Description
    Reporting to the HoD Corporate Communications This position is responsible for development and maintenance of a proactive multimedia news content generation strategy. The role is responsible for ensuring effective delivery and publication of well-crafted corporate narrative ensuring Safaricom derives maximum PR value from business and social investments. The role is also responsible for executing and ensuring high quality and relevant output on external corporate communications, such as Safaricom Newsroom, LinkedIn, Safaricom Telegram, and Safaricom Instagram and Facebook pages.
    Detailed Description

    Take a leading role in developing multimedia news content for syndicating to external media outlets;
    Advise on best practice, identifying key priorities, balancing stakeholder expectations and needs with resources available to deliver effective multimedia news content strategy;
    Refine storytelling strategy to ensure the Safaricom story is well amplified and received in public in way that adds to the Net Promoter Score for the business;
    Work with internal teams to produce communication that sets the right tone for the company;
    Work towards building a positive company image with all external audiences and externally via channels such as LinkedIn, Newsroom, Telegram;
    Manage communication for all external facing communication platforms- generating content for Safaricom Newsroom, LinkedIn, Safaricom Telegram, and Safaricom Instagram and Facebook pages and all other channels as may be appropriate;
    Identify and influence external stakeholders and clients on strategic messaging;
    Analyze communication effectiveness and revise the appropriately planned communication strategies;
    Pro-actively provide communication program results to the business and make use of metrics to inform further communication projects;
    Formulate various policies and procedures connecting to communications objectives under external platforms;
    Produce programs, documentaries films and audio/video products and
    Undertake regular training and in-house communication courses for executive leadership.

    Job Requirements

    Bachelor’s degree in Communication or related field, Political Science, Public Administration, Law and other social sciences; Master’s Degree preferred;
    Minimum 3-5 years’ experience in relevant disciplines;
    Success in Content Generation and Management;
    Editorial Knowledge in publishing and news generation;
    Working knowledge of MS Office and
    Excellent people management skills.

    Additional Details
    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews/assessments.

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