Jobs Kenya

Company Founded: Founded in 1993

  • Human Resource Officer (Operations)

    Human Resource Officer (Operations)

  • Functional Testing Lead Non – Functional Testing Lead Manager – Channels Solutions

    Functional Testing Lead Non – Functional Testing Lead Manager – Channels Solutions

    We are pleased to announce the following vacancy within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Brief Posting Description
    Reporting to Senior Manager – Quality Assurance, the position holder will will lead the development and implementation of testing strategy and frameworks in Software functional testing and ensure solutions delivered to the customers meet the desired user specifications; ensuring all bugs are identified and resolved before product launch leading to zero revenue losses and customer impact
    Job Responsibilities

    Define and drive the software quality strategy and roadmap in functional testing
    Accountable for building and leading the full functional testing team
    Drive digital transformation in functional testing to achieve higher levels of competency and efficiency.
    Engage with the stakeholders in creating testing schedules and manage the functional testing teams to execute within the planned timelines
    Provides direction for the functional testing team, ensuring that activities of the team are aligned with all stakeholders.
    Accountable for managing CAPEX and OPEX budgets for testing environments for all systems and testing tools
    Accountable for end to end budgeting, implementation and management of  fully functional test environments for all IT systems ensuring stability of all test environments
    Accountable for setting up, administration and maintaining tools for test management
    Define suitable metrics for measuring test progress and evaluation of the quality of the testing process and products
    Accountable for setting up quality gates and enforcing adherence to these gates
    Accountability in test data management
    Accountable for validation of quality of all releases and fully accountable for product readiness to production
    Lead programs to increase the quality of delivery
    Perform & provide guidance & mentoring on Functional Testing, Black Box Testing, Data Driven Testing, System Testing and Regression Testing and Supporting User Acceptance Testing
    Evaluate, review and if appropriate, implement recommendations for improvements to existing Test Life Cycle procedures and documentation

    Qualifications

    Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.
    Must have ISTQB Certification
    5  years + experience in software testing in a busy IT environment
    Strong understanding of the software Testing Life cycle
    Experience in managing large test teams
    Ability to effectively manage competing resources and priorities
    Knowledge of Acceptance Test Driven Development
    Experience in functional testing and use of test management tools
    Experience in Software Engineering methodologies including Agile, Micro-services architecture.
    Strong risk identification and mitigation planning skills
    Strong leadership skills

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  • Principal, Technology Security Assurance Officer Customer Retention Executive Contractor Territory Account Relationship Manager SME

    Principal, Technology Security Assurance Officer Customer Retention Executive Contractor Territory Account Relationship Manager SME

    We are pleased to announce the following vacancy in the Security Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager, Technology Security – Architecture, Design & Assurance, the position holder will support the Technology Security Assurance roles as required by the business.
    Job Responsibilities

    Conduct periodic security reviews, vulnerability assessments & penetration tests across all of Safaricom’s systems/infrastructure
    Ensure all new and existing systems/products/services comply with Safaricom’s security policies & standards and other industry best practices e.g. ISO27001, PCI, GDPR etc.
    Provide timely and quality security assurance reports and advice to the business when required even with very tight deadlines
    Do regular follow ups with system custodians/owners to ensure any security risks identified are addressed within the agreed timelines
    Define technology security metrics and report periodically on security compliance across all networks/systems
    Develop a monthly scorecard for each department based on how well they are performing in terms of Technology Security compliance
    Research on new threats/technologies/vulnerabilities/security design principles etc.

    Requirements

    Degree in Electrical Eng/Computer Science/Information Technology or other relevant Technical Degree
    Advanced professional information security certifications e.g. CISSP/CISM/CISA/GIAC/CEH/CPTP/OSCP are preferred
    Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE are also preferred
    Certifications in Microsoft Windows and Linux/Unix Operating Systems
    Certifications in the use and administration of security tools e.g. Firewalls/IDS/Antivirus/Ethical Hacking tools
    Certifications in Virtualization Technologies e.g. VMware, HyperV, EMC, Cisco UCS.

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  • Senior Manager, Regional Sales Agribusiness Sales and Distribution Manager Human Resource Business Partner-Technology Principal Officer – Financial Planning & Analysis

    Senior Manager, Regional Sales Agribusiness Sales and Distribution Manager Human Resource Business Partner-Technology Principal Officer – Financial Planning & Analysis

    Job description
    Brief Description
    Reporting to the Head of Department – Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.
    Detailed Description

    Effectively implement market penetration strategy in the trade
    Acquisition of new customers.
    Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
    Grow Right Execution daily scores for the region month on month
    Assistance with the change management process within the teams and thebusiness
    Ensure all revenue targets are achieved
    To ensure all agent outlets are consistently audited
    Ensure branding of Agent outlets as per Safaricom standards.
    Develop sales programs aimed at swift and efficient market penetration.
    Drive the People and Performance Management agenda within the team.
    Ensure effective and efficient reporting is done within the teams/market

    Job Requirements

    Degree in a business related discipline
    Must have at least 5 years working experience in a sales environment, of which 2 years should be in distribution
    Excellent knowledge of Safaricom products and services
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
    Mentoring and coaching skills/experience
    Excellent interpersonal skills
    Leadership skills
    Problem solving and decision-making skills

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  • Account Sales Manager Cyber Security

    Account Sales Manager Cyber Security

    Job Description
    My client is a known System Integrator (Cyber Security/SIEM/DLP) of India with a headcount of 200+. Have offices in Malaysia and Singapore as well. They have just got registered an office in UAE and looking forward to recruit Account Sales Manager in Kenya to start of their Cyber Security Practice here in that region.
    Location would be Nairobi (Kenya).Work from home .

    Regional experience would be preferred.
    An Ideal candidate would be soming with the background of a IT Hardware system integrator based out of Kenya with good exposure and experience in Cyber Security related solutions and a good clientele n Kenya.
    Product Experience preferred HP Arcsight / McAffeeExperience min 5+ years (with relevant experience of 2 years in Kenya)

  • Assistant Lead – Outbound Operation Assistant Lead – Inventory Management & Control Management Information Systems (Mis) Analyst – Supply Chain Procurement & Business Development Manager

    Assistant Lead – Outbound Operation Assistant Lead – Inventory Management & Control Management Information Systems (Mis) Analyst – Supply Chain Procurement & Business Development Manager

    JOB FOCUS:

    Leading & coordinating collection and timely dispatch of finished goods while ensuring that all distribution, fleet programs and divisional initiatives are executed as designed.
    Optimizing operations through effective space & capacity utilization and increasing picking efficiency to achieve maximum throughput while adhering to safety norms & policy compliance to make warehouse safer and productive.
    Responsible for efficient operation of all routes to increase sales and reduce operation costs.

    You will need fluency in:  Supply Chain Management, Decision Making Skills, Communication skills, Negotiation Skills, Adaptability & Flexibility,
    First level Requirements: 

    Bachelor’s degree in Procurement & Supply Chain Management, MBA is preferred
    At least 8 years’ relevant experience in Supply Chain of which 5 must be in a supervisory level
    Experience in FMCG or Telecom Industry
    Experience of managing various transporters and fleet management
    Knowledge of ERP System, SAP preferred
    CIPS Membership

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  • Brand Experience Contractor IT Internship – Safaricom Internal Audit

    Brand Experience Contractor IT Internship – Safaricom Internal Audit

    Brief Description
    Reporting to Manager – Segment Assets, the position holder will Work with the brand experience and research/consumer insights to translate actionable consumer insights and sentiment, into the targeted delivery of segment assets that are customer focused to ensure that the business continually grows its market share within relevant consumer segmentsDetailed Description

    Creation of a filing system for the archival of receipts, PR’s and PO’s for assets and events
    Working with departmental administrator in raising Purchase Requisitions for assets including but not limited to BLAZE BYOB, Safaricom Jazz, Chapa Dimba na Safaricom etc.
    Shadowing segment assets team and supporting in the delivery of the BLAZE Be Your Own Boss Youth Asset
    Working with brand the activations team to give visibility to and sell key youth products at BLAZE Be Your Own Boss events i.e. Content Pass and BLAZE Bundles
    Reporting back to the segment assets and segments team on the performance of key products against KPI’s at each asset event
    Working with segment assets team and agency to assist in the management ofmentors and key talent during the summits and creation camps.
    Sourcing and gathering data that can be translated to actionable insights for the marketing, products & segments teams, as well as any other departments that would require research guidance.
    Obtain in-depth competitor information by research field visits & visiting operator outlets and subscribers.
    Project manage key research projects that touch on the brand, from NPS, the brand and other Ad Hoc research projects.
    Proactively seek intelligence on competitor strategy from industry experts, Telecom analysts and other media whilst maintaining highest ethical standards
    Uses knowledge of products, technology, process, systems and policy to solve problems and/or offer recommendations on the way forward for the brand, product, service or experience

    Job Requirements

    A University Degree in Business & Commerce
    Customer facing experience
    Should be curious and eager to learn
    Ability to communicate and present accurate detailed reports to Senior Manager – Assets and Sponsorships & Manager – Segment Research
    Ability to follow up on implementation of recommended action plans
    A cordial working relationship with key stakeholders within the organization that you interact with regularly
    Clear interest in brand assets, market research and people.
    Strives to be a though leader through self-written POVs & publications.

    Additional Details
    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.

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  • Regional Account Manager

    Regional Account Manager

    We are pleased to announce the following vacancy in the Vodafone Global Enterprise (VGE) section of the Large Enterprise and Public Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
    Detailed Description
    The role holder will be focused on nurturing Mpesa and IPS accounts to profitable and long-term revenue growth, building deep and trusting relationships with senior officials of those services and agencies and growing customer satisfaction. The role also requires the building of effective networks and relationships internally to ensure effective service delivery, assurance to protect renewal of existing business and identification of new sales opportunities.
    The Regional Account Manager will also help to build and sustain C-level customer relationships as well as promote International Public Sector presence within the local OPCO and partner teams to secure resources in order to win new business and manage existing accounts.
    Key Accountabilities

    Ensure delivery of all financial targets for SSA
    Establish appropriate relationships with Vodafone customers and leverage those relationships to win new business
    Ensure virtual team works collaboratively with all other functions within Vodafone to drive the Vodafone Global Enterprise agenda and ensure alignment
    Work with OpCo corporate sales areas and customer fulfilment and delivery areas to ensure that international and national strategies are aligned, complementary and deliver to customers
    Key company liaison responsible for developing strong one-to-one long term relationships with key decision makers/ influencers up to C-Level
    Support new product, services and mobile solutions into account. Work in partnership with customer fulfilment and pre and post sales areas to ensure seamless introduction of new product services and propositions to accounts
    Represents Vodafone at round tables and other networking events organized by IPS and the accounts supported by IPS and other relevant departments in the region
    Represents Vodafone at round tables and other networking events organized for MPesa accounts in the region
    Responsible for developing and maintaining relationships with named IPS accounts in the region
    Responsible for developing and maintaining relationships with MPesa accounts in the region
    Lead opportunities across national and regional account teams managing the resources across bid management, solutions, finance and legal teams
    Introduce new products and propositions to key decision makers within the customer through relationship and stakeholder management at C level within all key customers. Understand up front through engagement at the right business level the customer’s strategic and operational issues.

    Job Qualifications:

    Possesses successful regional and or global accounts/enterprise solution sales experience.
    Demonstrated ability to influence at C-level
    Experience working within an international and distributed team.
    Able to travel 50% of the time, with considerable international travel.
    At least 5 years of experience working for a telecommunications company.
    Must have lived and worked abroad or worked in a regional account management role for a large amount of time.

  • Gis Officer

    Gis Officer

    Direct hierarchy: IMPACT Country Focal Point
    Contract duration: 4 months (maternity cover)
    Starting date: August 2018.
    Background on REACH/ACTED
    REACH was born in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Institute for Training and Research (UNITAR) Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to promote and facilitate the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts, supporting and working within the framework of the humanitarian reform process. REACH facilitates information management for aid actors through three complementary services: (a) need and situation assessments facilitated by REACH teams; (b) situation analysis using satellite imagery; (c) provision of related database and (web)-mapping facilities and expertise.
    IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organization manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote-sensing. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows particularly IMPACT to benefit from ACTED’s operational support on its fields of intervention.
    Position Profile
    Under the functional supervision of the IMPACT Kenya/Somalia Country Focal Point and of IMPACT’s HQ in Geneva, the REACH GIS Officer will be responsible for the processes and outputs related to REACH GIS, products and data, as well as information management systems, including web applications, in country. He/she will ensure regular communication with REACH Assessment Officers in country and with IMPACT HQ.
    During his/her mission, the REACH GIS Officer will be hosted by ACTED and will fall under the direct responsibility and management of ACTED’s Country Director and his/her delegates for all Administrative, Security, Logistics and Finance issues. S/he will therefore fully abide to ACTED’s Security, HR, Administration and Logistics rules and regulations.
    Duties and Responsibilities:
    The REACH GIS Officer will fulfill the following functions:

    Support to Assessment Preparation and Planning
    In coordination with relevant assessment officer(s), support assessment planning in line with project and program objectives and with IMPACT’s research cycle and other relevant guidelines;
    Map and analyse secondary data in coordination with the assessment officer(s);
    Contribute to draft assessment ToRs with a specific focus on the analysis plan, and related mapping, as well as data management plan;
    Support the development of qualitative and quantitative data collection tools, ensuring GIS requirements of research cycle/assessment are met;
    Develop geo-spatial analysis of assessment areas to be used in developing daily assessment plans, field movement plans and accompanying operational maps for field teams;
    In coordination with relevant assessment officer(s), support construction of quantitative sample;
    Keep track of progress and delays of all assigned tasks throughout the research cycle. Ensure that delays or identified problems are reported by writing and orally in a timely manner.
    2.Data Collection
    When relevant, support the identification and training of enumerators for primary data collection;
    When relevant, support oversight of data collection, in line with agreed TORs (including their Annexes), including spatial verification and validation as part of daily assessment checks;
    Ensure that collected data is geo-referenced, enabling the production of maps and related products;
    In coordination with relevant assessment officer(s), document all changes in data collection that lead to a modification in the agreed TORs, ensuring that the IMPACT Country Focal Point and IMPACT HQ are informed and agree on the modifications.
    3.Data Management & Analysis
    Ensure that all collected data is stored in line with IMPACT’s Data Management Guidelines, and with the ToRs (data management plan Annex);
    Ensure that data is revised and cleaned, and that all revisions are recorded;
    Conduct spatial analysis on collected data as per ToRs;
    Ensure that data and its spatial analysis are validated by IMPACT HQ before product drafting stage;
    Ensure that data and its analysis do not contain personal information and are validated by IMPACT HQ before sharing to external parties;
    Ensure the quality and accuracy of technical information provided as well as the confidentiality and protection of collected information.
    4.GIS Products (including maps and web-products)
    Ensure accurate linkages between spatial databases and assessment data;
    Ensure that the GIS products meet the requirements of IMPACT and concerned partners;
    Maintain regular communication with IMPACT HQ on progress and deadlines for GIS products;
    Ensure the drafting of timely and accurate GIS products, which comply with IMPACT’s guidelines;
    Ensure that all GIS products are validated by IMPACT HQ before external release;
    When relevant, in close coordination with IMPACT HQ, support the regular maintenance and update of web GIS products;
    Liaise with IMPACT HQ on the procurement of UNOSAT services and satellite imagery.
    5.Product dissemination and evaluation
    Support IMPACT Country Focal Point in the dissemination of GIS products in line with IMPACT Guidelines and Research ToRs;
    Maintain the strictest confidentiality of data and related processes. He/she will actively take measures to prevent the unauthorized sharing of information and data;
    Under supervision of IMPACT HQ, ensure that GIS products are uploaded in relevant data portals, as specified in Research ToRs;
    Under the supervision of the IMPACT Country Focal Point and in coordination with assessment officer(s), ensure that lessons learned are gathered and documented at the end of each research cycle.
    6.External relations
    Under the supervision of IMPACT’s Country Focal Point, contribute to consultations with relevant partners for the preparation and dissemination of GIS products;
    At the discretion of the IMPACT Country Focal Point, the GIS Officer may be tasked with attending relevant technical fora in country (e.g. IM/GIS working groups).
    In support of the IMPACT Country Focal Point, engage with other organizations engaged with the maintenance of spatial data in country X, including ensuring IMPACT Geodatabases are up-to-date and in line with Common Operational Datasets (CODs) and Fundamental Operational Datasets (FODs)
    7.Others
    Support ACTED departments in the collection, maintenance and analysis of geo-spatial data; including support in production of maps for operational support, proposal development and reporting.
    Other tasks as requested by supervisors.

    Key performance indicators

    Compliance with relevant GIS guidelines
    Mapping guidelines are systematically followed, in particular:
    Map templates consistently used
    Map validation process respected
    Adherence to research cycle TOR
    GIS products support the research as designed and align to the analysis plan envisioned
    Data is handled according to the arrangements specified in the data management plan
    Internal communication protocols followed
    Regular communication is maintained with IMPACT HQ on progress and deadlines for GIS productsProblems related to specific assessments are reported by writing and orally in a timely manner
    Maps produced in a timely and accurate manner
    Average number of days between end of data collection and internal product validation
    Total number of maps receiving final validation
    Confidentiality and Data Protection
    The REACH GIS Officer will maintain the strictest confidentiality on all data collected and related processes. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.

    Qualifications/Skills Required

    Master degree in Geography/GIS or a related discipline;
    2 years of experience in GIS / Database management, preferably in humanitarian context;
    Good command of GIS software (especially ArcGIS Desktop), general computer software (Excel, Word) and conventional database applications (Access/SQL)
    Previous experience with mobile data collection (ODK, ONA, KOBO);
    Considerable experience analyzing complex data with R mandatory; knowledge of other statistical
    programming languages and packages a plus;
    Knowledge of the Adobe Suite, particularly Illustrator and InDesign;
    Excellent team management skills;
    Ability to operate in a cross-cultural environment requiring flexibility;
    Familiarity with the aid system, and understanding of donor and governmental requirements;
    Prior knowledge of Somalia is an asset;
    Ability to travel to the field for data collection, cross-checking the data and provide training to field staff;
    Good organizational, communication and interpersonal skills;
    Fluency in English required.

  • IT Intern

    IT Intern

    Department: Logistics
    Direct hierarchy: IT Officer –Nairobi
    Contract duration: Two months
    Starting date: July 2018 – as soon as possible.
    Position Profile
    This position will require the individual to perform IT related tasks and offer IT Support to all staff within the ACTED Kenya/Somalia mission as may be required.
    Duties and Responsibilities:

    Identify, troubleshoot and resolve Technical problems.
    Provide technical support to users remotely and onsite and support user data backups,
    Respond promptly to client calls/emails to resolve questions and problems and Escalate client issues promptly to the IT Officer, when appropriate.
    Assist users to setup up for meeting i.e. projector, laptops, and cables as request by user.
    Assist in setting up and maintaining computer networks ,
    Support set up of computer security measures-Antivirus installation and maintenance.
    Assist in configuring of new Information technology equipment. Assist in the installation and deployment of relevant hardware and software
    Assist in Documenting major incidences as they occur
    Assist in Asset management & filling
    Any other duty that may be requested by your supervisor

    Qualifications/Skills Required

    Bachelor degree in Computer Science, Information Technology or a related field.
    Demonstrated knowledge of hardware and software products and problem solving / diagnostic skills
    Understanding of LAN/WAN, TCP/IP, VPN, Firewalls and Routers
    Good working knowledge of Microsoft Windows Operating Systems configuration and administration
    Good working knowledge of office automation applications (Microsoft Office) esp. Outlook
    Excellent communication and inter-personal skills.
    Demonstrates eagerness for acquiring necessary technical knowledge & skills to accomplish a result
    Excellent time-management skills. Able and willing to meet deadlines.
    Ability to work in, and contribute to, team building environment