Jobs Kenya

Company Founded: Founded in 1993

  • Devices Open Market

    Devices Open Market

    We are pleased to announce the following vacancy in the Distribution Channel department within the Regional Sales Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the HOD – distribution, the individual will drive growth of smart phones attachment rate to our network through the Open Market key retailers and wholesalers through creating and maintain strong partnerships, propositions and channel support programs. This requires championing training content development, propositions and for Open Market partners; driving and developing processes to improve our handsets availability within the channel while growing handset attachment rate from the channel.
    Job Responsibilities

    Develop and execute Open Market handset attachment rate growth plan
    Liaise with relevant stakeholders to develop and execute relevant propositions that will accelerate Open Market handset attachment rate to the network
    Develop healthy partnership with Open Market key phone importers, wholesalers and retailers
    Develop channel support programs
    Drive mobile data and other Safaricom propositions awareness and visibility within the channel
    Collect Open Market intelligence and share with relevant stakeholders in the organization
    Open Market product awareness and training
    Conversation of key Open Market phone shops to Simcard Sales Outlet
    Drive devices bonga point redemption through the channel
    Drive maximum Safaricom devices availability within the channel
    Input into content improvement for Open Market training material
    Facilitate channel procedures and guidelines reviews and updates
    Contribute to the development of process improvements to improve Open Market partner experience
    Recommend development systems to support the Open Market channel

    Qualifications

    University degree in Business or IT related field
    4 years’ sales experience in Customer Service or Retail environment
    At least 2 years’ experience in distribution in a Telco or FMCG
    Excellent knowledge of Excel, Word and presentation skills
    Excellent negotiation, Communication and interpersonal skills
    Ability to work under pressure and short timelines
    Ability to multi-task
    Excellent attitude and integrity
    Knowledge of Safaricom products and services
    Pleasant outgoing personality and proactive team player
    Good planning and organization skills

  • Head of Digital IT

    Head of Digital IT

    To provide vision and leadership for developing and executing information technology programmers, drive overall IT strategies & goals aligning with business objectives.
    To drive company’s IT to the next generation through implementation of expedient & state-of-the-art digital technologies. To define and control IT budget, supervise complete IT delivery and preside over initiation, design, implementation & operational management of major transformations within IT.
    Job Responsibilities

    Define the target IT Architecture and its realization in accordance with internal stakeholders. Design and delivery of cost effective IT-Solutions to support all of Safaricom business.
    Design, develop, integrate, deploy, operate & manage all IT- based business processes, IT applications & IT Infrastructure. This is in order to achieve business Goals for better Productivity, agility, business Flexibility, Revenue Generation & Cost Effectiveness through strong Business Intelligence / Analytics framework and close collaboration with Business.
    Accountable for driving new technologies resulting in revenue generation, enhanced customer experience, process improvements and/or cost savings.
    Drive digital transformation with end to end responsibility within IT to drive all digital channels, micro-services architecture implementation and DevOps delivery.
    Responsible for driving the agile culture within IT to increase speed to market and delivery of customer centric products.
    Delivers under strong governance from the Board Audit Committee in order to ensure minimum baseline are guaranteed in terms of system access control and user management, minimize risks to the business through adequate design and inclusion of key stakeholders (Cybersecurity, audit, compliance, Fraud, AML, revenue assurance) in delivery and operations processes.

    Qualifications

    Minimum 10-12 years management and leadership experience in IT Operations & Development.
    Degree in telecommunications or information technology.
    Substantial knowledge of business processes and their integration along with experience in strategic planning & execution.
    Distinct analytical and systematic thinking.
    Strong experience in leading and pushing forward the transformation & Innovation agenda.

  • Projects & Administration Executive

    Projects & Administration Executive

    Responsibilities

    Booking tickets and making reservations for business and vacation customers including travel, hotels, rental cars, and special events, such as tours and excursions.
    Sending out tickets and providing general advice to clients on travel arrangements such as passports, visa
    Selling and Marketing of company products & services and coming up with new ways to penetrate the market and ensure product uptake
    Ensure and provide flawless, upscale, professional and high class customer service experiences through the execution of the functional strategy
    Manage and ensure leads are followed up, appropriate action taken and present monthly reports to management, including providing insights and recommendations to achieve objectives.

    Job Skills and Person Competencies: 
    Customer focus and customer service skills, Communication & interpersonal skills, Sales and marketing skills, Problem solving skills
    Job Qualifications 

    Bachelor’s Degree in a Tourism & Hospitality, Public Relations or Business Administration
    At least 3 year’s relevant experience, 2 years as a travel agent
    Must be IATA Certified
    Galileo or Amadeus training preferred

  • Head Of Department Regional Sales and Operations Senior Manager – Regional Sales

    Head Of Department Regional Sales and Operations Senior Manager – Regional Sales

    Job Description

    We are pleased to announce the following vacancy within the Regional Sales and Operations Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
    Brief Description
    Reporting to the Director – Regional Sales and Operations, the role holder will be responsible for the P&L, topline and bottom-line growth for the business operations in the coast region through superior commercial acumen and excellence in execution. The role will provide leadership to a cross functional team cutting across Consumer, Marketing, Technology, Enterprise, and Retail functions and deliver regional business goals of Net Promoter Score(NPS) (Dealer/Enterprise/Retail/Consumer/Network), Revenues, Market Share, Profit, Customer service, Network distribution and strong People leadership
    Detailed Description

    Responsible for achieving the consumer-commercial target of Net Promoter Score, Gross Revenue, Net Revenue, EBITDA Cash Flow & growth in subscriber gross adds,
    Design and execute the business unit strategy &drive the performance of Safaricom Brand in the market
    Drive strategic partnerships and collaboration with internal cross functional leadership, external vendors and channel partners
    Develop innovative market development opportunities
    Lead and drive consistent market execution strategies and initiatives enabling excellence in operations across the region embedding the Sales Excellence Execution Daily execution standards
    Drive and champion all digital transformation strategies and initiatives in the region including the adoption of the Sales Force Automation initiative
    Support the enterprise ‘go to market’ channel structure at the region
    Play a leadership role in the Safaricom Foundation initiatives in the region
    Lead in the delivery of ‘Best Network for You’ customer promise for the Region
    Lead the team in creating and sustaining a work environment driven by an enabling coaching culture.
    Build and develop high performance teams and drive superior performance standards 

    Qualifications
     
    Job Requirements

    Degree in Sales & Marketing or a business management discipline
    Experience in a large organization heading an Sales Business Unit/ Profit center
    Excellent general management & commercial capability
    Experience in a range of group functions, including sales, marketing, brand management, financial management; network operations
    Strong customer focus with a proven track record in meeting revenue targets
    Strong intellectual, strategic, and analytical ability to work cross-functionally with a collaborative style. 
    Excellent people management, with demonstrated ability to hire the best people, coach, motivate and grow high performing teams.
    Strong experience in building business relationships, negotiating contracts and closing deals with different stakeholders.

    Additional Details
    As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews

    An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
    Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hard copy document.
    Clearance certificate from a reputable Credit Reference Bureau (CRB)
    University Degree Certificate Copy of your National ID/Passport

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  • Senior Manager – Regional Sales

    Senior Manager – Regional Sales

    Job description
    We are pleased to announce the following vacancy within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
    Reporting to the Head of Department – Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.
    Job Responsibilities

    Effectively implement market penetration strategy in the trade
    Acquisition of new customers.
    Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
    Grow Right Execution daily scores for the region month on month
    Assistance with the change management process within the teams and the business
    Ensure all revenue targets are achieved
    To ensure all agent outlets are consistently audited
    Ensure branding of Agent outlets as per Safaricom standards.
    Develop sales programs aimed at swift and efficient market penetration.
    Drive the People and Performance Management agenda within the team.
    Ensure effective and efficient reporting is done within the teams/market

    Job Requirements

    Degree in a business related discipline
    Must have at least 10 years working experience in a sales environment, of which 5 years should be in an FMCG/Telco Industry
    Excellent knowledge of Safaricom products and services
    Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
    Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills

    NB: These are 2 vacancies one in Greater Western region the other in Mt’ Kenya Region

  • Bursar

    Bursar

    Duties & Responsibilities

    Custody and maintenance of books of accounts and accountable documents;
    Ensure proper fees records are kept at all times and requisite meal receipts etc are issued correctly.
    Ensuring a proper paper trail for each transaction is kept Developing management mechanism of school’s resources & statutory compliance.
    Planning and evaluating cost reduction measures Managing, evaluating, accounting systems for the school Constant check on possible fraud and errors;
    Working with auditors in ensuring accountability Preparation and monitoring of school’s budget Developing working relations with professionals e.g. bankers, auditors Prepare requisitions for different requirements of the school Safeguarding the school assets by providing proper coding and records
    Supervising of all non-teaching and subordinate staff under him/her Preparing regular financial reports as instructed from time to time.

    Requirements & Qualifications

    KCSE with at least grade ‘C’ aggregate or Division II with a minimum of C+ in English and Mathematics Certified Public Accountants (CPA) Kenya finalist or in possession of any other recognized qualification equivalent to CPA (Kenya)
    Bachelor degree in Commerce, Accounting, Finance, Economics or a combination of any or any other degree will be an added advantage At least 3 years’ experience in the accounting practice in a school or any other public or private institution will be an added advantage
    Must be conversant with Quick books.

  • Financial Systems Delivery Manager Head of Department – Regional Sales & Operations

    Financial Systems Delivery Manager Head of Department – Regional Sales & Operations

    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
    Reporting to the Senior Manager Business Engagement – FS, COPS and CC, the position holder will be in charge of delivery of business products using Business Doman and IT knowledge.
    Leading a team of Architects and BAs, as well as virtual delivery teams. Break down complex requirements into simple trackable tasks. Be committed to high quality and delivery on time without compromise on scope.
    Job Responsibilities

    Responsible for leading virtual teams across IT to deliver the BU initiatives
    In charge of delivering of the BU products on time
    Ensure product stability within max 24 hours
    Solutions Design and specification
    Team Leadership
    Managing Capex Spend for systems relevant to them.

    Requirements

    Degree in Science/computer science/Engineering/Business related.
    Strong business acumen and mindset
    5+ years of software development experience in a busy IT development environment, 2 years of which must include experience in Business Analysis and Systems design.
    3+ years’ Experience in Technical Leadership of large IT projects
    Certification in Business Analysis
    Certification in Agile Project Management will be an added advantage
    Team player who is skilled at building up and managing stakeholder relationships successfully
    Ability to persuade stakeholders and to champion effective techniques through delivery
    Ability to drive initiatives without any formal authority in an ambiguous environment.

    go to method of application »

  • Major Account Manager – Kenya

    Job description
    Major Responsibilities

    Development of existing key account and Identification of new projects
    Relationship Management at all levels
    Managing and collaborating with headquarters to ensure customer satisfaction
    Product and solution presentations
    Forecasting and Reporting
    Planning and organizing events in conjunction with channel partner

    Desired Background

    Knowledge of the Security software industry and understanding of core customers’ security processes
    Hunger and inner passion to win the competition
    Up to 8 years of total experience in account management and sales
    Vendor experience – prefferable
    Proven track record of sucsseful deals and acquisition of new accounts
    Good understanding of core customers security processes
    Conceptual understanding of requirements and solutions
    Ability to solve critical issues in a timely manner

  • Enterprise Business Consultant

    Enterprise Business Consultant

    Job Description

    The incumbent will be expected to:

    Research their key business divers and strategic business objectives,
    Determine the barriers to entry,
    Identify the key competitors,
    Understand internal investment areas,
    Assist potential clients in identifying current needs and liaise with key stakeholders to estimate the size of the opportunity in the short, medium and long term and to close the opportunities.

    He/ She will pursue complex and profitable deals for IS by aligning the client’s opportunity with IS strengths and ensure the client’s requirement is at the heart of our proposed solution. The ECB will demonstrate IS’s capabilities and offer unique perspectives to recommend solutions in line with the client’s needs and priorities. He/she will influence the client at every stage of the buying cycle by leveraging on their specialist skills and knowledge of technology solutions and services. The ECB will use their expert negotiation skills and deep knowledge of the business and solutions to ensure new business development.
    Roles and Responsibilities

    Meet and exceed revenue targets. Manage your pipeline, prepare accurate sales forecasts and advance opportunities to close deals.
    Hunt for and identify potential clients and business opportunities in the target markets and gather intelligence on these clients.
    Engage clients at a detailed, consultative level to gain an understanding of the business challenges and objectives driving the client’s needs and priorities and come up with and maintain Opportunity Plans.
    Be assertive in your approach and display excellent persuasion and influence ability.
    Be an expert presenter and use your initiative to drive innovation and identify potential opportunities.
    He/ She will have good understanding of all IS solutions with broad knowledge across multiple different solutions or areas with a sound level of industry knowledge and commercial acumen.
    Identify the need for, and engage Solution Architects and Partners to assist in the development of solution and technology definition as required by the customer’s opportunity
    Developing and managing targeted marketing activities with our Marketing department
    Know all processes (ISPIC) and how to use all systems relevant to the position
    Live IS’s High Performance Culture values every day

    Key requirements:

    Bachelor’s or higher is required, preferably in Information Technology or Business
    At least 5 years’ experience in Enterprise Business Development within a large scale technology services environment across a range of services. Networking and experience in enterprise sales is required.
    Proven success in consultative selling and collaborative sales models is required, having demonstrated success in delivering on sales targets consistently. Enjoys selling and winning accounts.
    Demonstrate knowledge and understanding of ICT industry environment and business needs.
    Display business and technology savvy with a good understanding of relevant technologies and applications.
    In depth knowledge of business drivers related to customer needs.

    Key abilities required:

    Proven over achievement of sales targets.
    Proven Solution Selling and Consultative sales skills.
    Excellent hunting and door opening skills.
    Effective interacting and relationship building at senior C levels as well as technical levels within the client environment and grow relationships with a longer term focus.
    Demonstrate interpersonal skills. Possess the ability to persuade, negotiate and influence key stakeholders.
    Possess excellent communication skills (both verbally and written) and excellent presentation skills.
    Work independently, using initiative.
    Attention to detail.
    The ability to learn quickly and apply knowledge.
    Possess the ability to manage urgent and complex tasks simultaneously. Manage Complex BID processes to completion.
    Team player able to collaborate with others in the sales process.
    Possess the ability to establish and manage processes and practices through collaboration and the understanding of business.
    Self- motivated, hardworking, sociable, and driven by professional success

  • Senior Research Executive

    Senior Research Executive

    The primary responsibility of a Senior Research Executive is to work mainly unsupervised and take responsibility for the design, execution and delivery of quantitative research projects (both adhoc and tracking) from taking a brief to presenting results.

    KEY OUTCOMES

    Project planning and Management
    Project design
    Project output
    Client Management
    Team mentoring and training
    Quality control
    Presentation
    Analysis
    Originality / fresh thinking to answer client business questions
    Analytical mindset
    Ability to generate insights
    Ability to establish and maintain strong professional client relationships
    Team work, relationships, leadership and people management

    CAPABILITIES

    Relevant Degree
    Minimum of 3 years of relevant work experience in the research industry
    Ability to use analytical software e.g. SPSS will be added advantage
    Professional course in Marketing, Research, Sales or statistics will be an added advantage
    Excel and PowerPoint proficiency

    JOIN US
    At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.