Jobs Kenya

Company Founded: Founded in 1991

  • Customer Service Representative Assistant Factory Manager

    Customer Service Representative Assistant Factory Manager

    Reporting To: Sales & Admin Manager
    Responsibilities

    Managing incoming calls and customer service inquiries
    Identifying and assessing customers’ needs to achieve satisfaction.
    Writing down customer orders and issue the orders to dispatch
    Ensuring that Payments for cash sales are done before receipts for any order are generated.
    Coordinate on delivery of customer’s order to ensure all the deliveries have been done on time.
    Give instructions in the evening to ensure that all trucks have been loaded in the evening for the morning deliveries.
    Build sustainable relationships and trust with customer accounts through open and interactive communication.
    Provide accurate, valid and complete information by using the right methods/tools
    Meet personal/customer service team sales targets and call handling quotas
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents.
    Follow communication procedures, guidelines and policies
    Recommends potential products to management by collecting customer information and analyzing customer needs. Prepares product reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
    Take the extra mile to engage customers.

    Skills and Competencies

    Diploma/ Degree in any business course
    1-2 years of Experience in a dynamic environment
    Must be mature, result Oriented, keen to details and be able to commit themselves fully to the duties assigned.
    Should posse’s excellent communication, organization and interpersonal skills.
    Must be 27 years and above.

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  • Creative and Digital Production Consultant

    Creative and Digital Production Consultant

    Organization: NEAR – Network for Empowered Aid Response, www.near.ngo
    (Hosted by Adeso – African Development Solutions www.adesoafrica.org)
    Project: NEAR
    Duration: One (1) Month, Renewable
    Reporting To: NEAR Programs Manager
    Working With: Executive Office and Programs Team
    Starting Date: Immediately
    ABOUT NEAR NETWORK
    Adeso together with other local and national NGOs have come together to form a global network which was launched in May 2016 at the World Humanitarian Summit in Istanbul, Turkey. The network, NEAR (Network for Empowered Aid Response), is a movement of local organizations with a bold ambition – to reshape the top-down humanitarian and development system to one that is locally driven and owned, and is built around equitable, dignified and accountable partnerships.
    BACKGROUND FOR CONSULTANCY
    NEAR Network and Adeso intends to build a strong partnership with their donors, partners and NEAR members. To pursue this intention, NEAR and Adeso publish a wide range of materials and is planning to contract a Creative/Digital Production Consultant to help the office meet its growing need for various communication productions, marketing and program development. The successful candidate will produce NEAR and Adeso soft and hard copy collaterals and publications. The responsibility of this consultancy is to ensure the implementation and adherence to existing graphic guidelines; layout of reports and publications in mostly English and at times other languages such as Arabic or French development of new graphic solutions; and design of innovative products.
    SCOPE OF WORK
    Production & Copy Editing of NEAR/ADESO documents including but not limited to:

    NEAR Quarterly Newsletter
    Innovative Financing Research Publications
    Localization Success Stories
    Support management of the NEAR website, including the Learning Platform, by uploading up-to-date content, localization stories, newsletters (written or video format), resources, webinars among other relevant content.
    Provide design support to ADESO/NEAR global team for various projects.
    Provide program development support ADESO/NEAR.
    Other duties as assigned.

    CONSULTANCY PERIOD
    March to May 2018, with a possible extension.
    DELIVERABLES
    Quality design for various assignments from NEAR and Adeso, completed in line with NEAR and Adeso branding requirements and within specified deadlines.
    QUALIFICATIONS

    Strong theoretical and practical background in graphic design, including the use of design software such as Adobe Design Premium, In-Design, CorelDraw, web design tools such as Dreamweaver and Flash, etc.
    Show a clear and mature style of design, demonstrating an understanding of the communication requirements NEAR Network.
    Excellent writing skills; writing in accessible format
    Good understanding of new and evolving technologies and digital platforms; Knowledge of standard software packages, including MS Office– MS Access–MS Visio –Adobe Acrobat;

    COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
    In consideration of the fees paid, the Consultant expressly assigns to Adeso/NEAR any copyright arising from the works the consultant produces while executing this contract. All images (whether used for online or print purposes) must however bear the consultant’s photo credit, as specified by international intellectual property rights. The consultant may not use, reproduce or otherwise disseminate or authorize others to use, reproduce or disseminate such works without prior consent from Adeso/NEAR.

  • Gardener

    Gardener

    Reporting To: Senior Operations Officer
    Working With: Operations Team, All HQ Staff
    Program/Duty Station: Nairobi, Kenya
    Duration: One (1) Year, Renewable
    Starting Date: Immediately
    POSITION SUMMARY
    Under the direct supervision of the Senior Operations Officer, the Gardener will be responsible for ensuring that the Adeso HQ compound is well kept and maintained, including the flower gardens within. S/He will also support other departments with handy work whenever required. Flexibility will be required when the Office Cleaner is away.
    POSITION PURPOSE

    Maintaining the gardens around the office.
    Ensuring general cleanliness around the compound premises.
    To give general support to other departments.

    SPECIFIC ROLES AND RESPONSIBILITIES

    General:

    Maintaining the general cleanliness around the compound.
    Watering and maintaining the flowers in the flowerpots.
    General cleaning of the window glasses.
    Reporting any damages or breakages whenever they occur around the compound.
    Collecting and assembling garbage ready for garbage collection.

    Cleaning:

    Cleaning the main entrance verandah including balcony attached.
    Ensuring that office mats are changed and washed regularly.
    Ensuring that the tent meeting area outside the office is maintained, tidy and well arranged.
    Keeping the general area around the kitchen clean and tidy.
    Emptying the respective cleaned office dustbins.

    Gardening:

    Trimming the grass and flowers around the office.
    Maintaining the flower gardens.
    Trimming the fence around the office.

    Others:

    Assisting in the kitchen while the cleaner is away.
    Substituting Office Cleaner while on leave.
    Supporting other departments on handy work whenever required

    SKILLS AND QUALIFICATIONS

    Previous experience in a similar role required.
    Autonomous and innovative.
    Well organized and tidy.
    Hardworking and self-motivated.
    Demonstrable end user orientation.
    Excellent team work spirit.

  • Driver

    Driver

    MASTERCARD INTERNATIONAL
    MasterCard International was established in 1966 as a cooperative of US banks in order to create the basic infrastructure and governance to allow bank credit cards to be issued by individual banks with limited geographical reach but be accepted by merchants nationally and eventually globally.
    The MasterCard Labs for Financial Inclusion is the seventh in a series of MasterCard Innovation Hubs and it is also the first Lab in Africa and the first to focus exclusively on financial inclusion. With the support of the Bill and Melinda Gates Foundation, the Lab seeks to impact more than 100 million people by bringing together MasterCard’s innovation and global financial inclusion capabilities under one roof, combining these with local expertise and insight.
    The iHub, founded in 2010, is a globally-recognized organization that is deeply steeped in the local tech innovation culture. The iHub has been both the main catalyst for regional tech acceleration and a role model for tech hubs across emerging markets.
    They serve the tech community, by connecting organizations and people, building market relevant solutions and being ahead of the curve of innovation. Since its founding iHub has supported the creation of more than 100 start-ups, employed more than 1,000+ individuals, and reached more than 200,000 people through communications outreach. IHub strives to become the best African support system for ICT-focused tech entrepreneurs and individuals who aspire to tackle large-scale challenges by creating an environment of trust and experimentation that facilitates the growth of entrepreneurs and their companies with the acknowledgement that this is only possible with strong partnerships. IHub ensures it uses a culture of inclusivity to include those traditionally left out in society.
    The three agencies for the AIM Consortium or the DEPP Lab Consortium. The AIM Consortium has a combination of more than 50 years’ experience connecting organizations and people, building market relevant solutions and being ahead of the curve of innovation. Community connectedness is one of the Lab’s key advantages. We are able to convene a community around the issues of disaster, emergency preparedness and innovation. We continuously invigorate a vibrant community of innovators and entrepreneurs able to build globally competitive companies, while solving the myriad of problems present in Africa and across the developing world. We develop people by providing an environment that allows them to visibly grow in their technical and non-technical skills, and critically, act as a connector, allowing world captains in business and technology to meet with aspiring entrepreneurs fresh from high school.
    DEPP LAB PROJECT
    The DEPP Lab project is a twenty-two (22) months project being implemented by the AIM-DEPP Lab Consortium whose objective is to increase preparedness and resilience of disaster-prone communities in Garissa and Marsabit counties of Kenya by drawing on their deep knowledge of pastoralist communities.
    The Consortium will undertake activities to meet the objective by utilizing the Consortium members’ in house experience in managing labs and proven innovation methodology. The project will build up communities’ capacities to identify and evaluate the risks related to natural disasters and innovative mitigation measures to address these gaps.
    The Consortium will identify and reinforce existing disaster coping mechanisms and refine new contingency measures emerging from the target communities. The Consortium will also ensure participation of rural communities at the village level rather than focus on urban issues, as an innovation labs need to.
    POSITION SUMMARY
    Under the direct supervision of the Senior Operations Officer, the Driver will be responsible for supporting all logistics processes, including purchasing, warehousing, communications and transport, as well as the related administrative procedures, for Adeso operations.
    POSITION PURPOSE

    To carry out the necessary daily and weekly check-ups as specified in program transport or vehicle policy.
    To provide day-to-day logistics and administrative support such as supporting finance on banking matters, photocopying, filing and other related activities, as may be required.
    To ensure correct loading of the vehicle, considering the maximum loading capacity, proper distribution and securing of the load.
    To undertake general finance related duties and assist the Logistics team in the processing of payment

    SPECIFIC ROLES AND RESPONSIBILITIES

    To support staff movements as may be required and in close liaison with the Senior Operations Officer and to manage movement schedules.
    To run errands including collection and delivery of mail, official documents, visas, etc.
    To keep the vehicle assigned to him/her clean and road-worthy.
    To refuel the vehicle whenever necessary or when the level gets below half of the tank capacity.
    To ensure the safe parking, whenever possible in an Adeso compound, of the vehicle at night, during breaks and when it is not in use.
    To verify the presence at all time in the car of the vehicle log book, discharge of responsibility forms, the tools and spare parts as mentioned and signed for by him/her in the log book, a complete first aid kit and spare tires in good condition.
    To ensure that H&S standards relating to transport and vehicle management are adhered to at all times.
    LOGISTICS SUPPORT

    To support the Logistics team with obtaining the quotations and other related documentation.
    To undertaking program related duties such as organizing workshops, booking workshop venues, booking staff accommodation, etc. in line with Adeso financial and logistics procedures, H&S Standards and values to cost-effectiveness.
    To carry out logistics duties relating to stores, loading and offloading of the vehicle considering the maximum capacity, distribution, etc.
    To provide timely information of vehicle maintenance and to ensure that repairs are done on time at all times; carry out routine checks of oil, water and battery fluids and to ensure that vehicles are road worthy and mechanically sound.
    To ensure that all the necessary documents are available and up to date in the vehicle (insurance, Adeso
    Vehicle log Book, tool kit, spare parts, spare tires, first aid kit and fire extinguisher)
    To be aware of radio procedures and operations.
    To be aware at all times of the security guidelines for the related journey.
    To ensure that vehicles are prepared for all official journeys. To conform to Adeso’s safety guidelines when driving vehicles.
    Before any journey is undertaken to ensure that all persons aboard the vehicle understand the radio operations and understand the security guidelines for the related journey.
    Is responsible for the H&S of the passengers and ensure that seat belts are used at all times.
    To adhere to Adeso’s rules and regulations governing the management of fleets (report any misuse, accident and/or damage involving Adeso vehicles; drive at Adeso speed limit of 80 Km/Hour and drive with consideration for safety of passengers; correctly maintain the vehicle with details of each journey; refuel the vehicle whenever it is necessary, or when the level gets below half tank; keep vehicle assigned to him/her clean and road worthy; parking the vehicle in secure and safe places at all times).
    MECHANICAL

    To immediately report any technical failure or damage and need for maintenance to the appropriate member of staff, and to note details in the vehicle log book.
    To keep track of the scheduled service time of the vehicle, in order to make sure that servicing is performed in time.
    To accurately fill in the vehicle log book after performing service checks and/or repair activities to the vehicles.
    To understand the correct way in operating the vehicle winch.

    SKILLS AND QUALIFICATIONS
    ESSENTIAL

    A valid Kenyan driving license.
    Knowledge of road safety and car maintenance.
    Ability to drive a range of vehicles and having related valid and clean driving permit.
    At least five (5) years of experience as a professional driver.
    Knowledge of basic mechanics and workings of vehicles.
    Good communication skills and organizational skills.
    Ability to represent Adeso to visitors and knowledge of Adeso and its work.
    Ability to manage own time and oversee basic processes.
    Ability to work as part of the team

    OTHER

    Commitment to Adeso’s philosophy, aims and policies (especially gender relations).
    Uphold Adeso Values at all times.
    Robust energy and interpersonal skills at high level.
    Working at community level and with NGOs.
    Proactive and risk mitigation drive.
    Self-confidence, maturity and ability to co-operate with a wide variety of people.
    Ability to work on own initiative, under pressure and to meet deadlines.
    Personal commitment to working as reliable, honest, and trustworthy member of a team.
    Enthusiasm for good working practices and ability to analyze and improve systems.
    Tact/diplomacy.
    Ability to work effectively in a culturally diverse organization.
    Able to travel away from Nairobi for periods of 1-2 weeks.
    Willingness to travel and able to cope with difficult conditions.

  • Programs Support Intern

    Programs Support Intern

    Reporting To: Cash and Social Protection Advisor
    Working With: Programs Team in Somalia and Kenya, Program Development and Quality Unit In Nairobi
    Program/Duty Station: Nairobi, Kenya
    Duration: Three (3) Months
    Starting Date: Immediately
    POSITION PURPOSE
    Adeso is seeking to fill the following position of Program Support Intern. The position holder will assist the Cash and Social Protection Advisor to coordinate the Design, development, planning, implementation, monitoring, evaluation and administration of humanitarian relief and development programs in line with the organization strategy. The intern will contribute to managing and maintaining grant files, to the preparation of concept papers, proposals, and other funding opportunities for new projects/ programs in Adeso’s operations in Kenya and Somalia.
    SPECIFIC ROLES AND RESPONSIBILITIES

    The Intern will work with the programs team in designing new business and coordinating with the country teams. The role will include contributing to the preparation of concept notes and performing background research.
    Supporting the programs team in program management and communication including drafting of regular internal and external communications, taking minutes of meeting, organizing appointments, taking responsibility for logistics for meetings and events, and following up with key project team members to ensure that the team is making progress against deadlines, etc.
    Manage electronic resources, files and databases needed for program management and business development systems. Maintain files for each grant with regular updates on the progress and outcomes (assessment reports, studies, donor correspondences and external reports).
    Supporting the preparation of speeches, presentations and other communication materials for the programs team as needed.
    Undertaking any other assignments, as may be determined by the Head of Programs.

    STIPEND AND BENEFITS
    Monthly stipend of gross Ksh 25,000.00.
    SKILLS AND QUALIFICATIONS

    Current university student.
    Ability to quickly grasp complex technical concepts and make them easily understandable.
    Ability to deliver high quality documentation paying attention to details
    Ability to write clearly and concisely.
    Excellent organizational skills.
    Willing to learn and strong interest in program management and new business development.
    Ability to prepare reports and provide information to management in a timely manner.
    Ability to communicate in a clear, positive manner with diverse clients and staff.
    Self-motivated and able to work with minimal direction.

  • Capacity Strengthening Consultant

    Capacity Strengthening Consultant

    Terms of Reference: Capacity Strengthening Consultant
    Organization: NEAR – Network for Empowered Aid Response, www.near.ngo
    (Hosted by Adeso – African Development Solutions,www.adesoafrica.org)
    Study/Assessment Topic: Capacity Strengthening Consultant
    Reporting To: Programs Manager – NEAR
    Working With: NEAR Secretariat and other Consultants
    Starting Date: February 2018
    Duration: Five (5) Months
    ABOUT NEAR NETWORK
    Adeso together with other local and national NGOs have come together to form a global network which was launched in May 2016 at the World Humanitarian Summit in Istanbul, Turkey. The network, NEAR (Network for Empowered Aid Response), is a movement of local organizations with a bold ambition – to reshape the top-down humanitarian and development system to one that is locally driven and owned, and is built around equitable, dignified and accountable partnerships.
    BACKGROUND FOR CONSULTANCY
    The Capacity Strengthening Consultant (CSC) is responsible for coordinating, implementing and monitoring the NEAR Capacity Strengthening Programme in Africa with a focus on 3 countries. The post-holder will be based in Central or Eastern Africa, but will be expected to travel frequently within Central-Eastern Africa region and more specifically to South Sudan, Somalia and DRC.
    The NEAR Network capacity strengthening programme is funded by OFDA and ECHO and works with 25 partners in five countries (Nepal, South Sudan, DRC, Somalia and Turkey). The goal of the programme is to strengthen members’ ability to manage and deliver quality emergency preparedness, response, recovery and resilience programmes.
    It aims to strengthen organizational capacity of members and raise awareness, commitment and understanding of humanitarian principles and standards across members. The programme focuses on providing in-depth support to a small number of members to develop their leadership, compliance and financial management, communications and fundraising.
    The CSC will work with members to address their capacity development needs in order to manage and deliver quality emergency preparedness, response and recovery programmes based on their capacity self-assessments and capacity development plans. Support members to implement capacity development plans through accompaniment, technical expertise, and training and long-term capacity development, using participatory learning processes so members improve their organisational systems and staff capacity. Support members to develop strong systems and procedures for emergency preparedness; programme management and accountability including meeting sectoral standards. Develop and support members’ leadership, management and core humanitarian skills, work with consultants and staff from other NGOs to provide training or run workshops as needed.
    The CSC oversees the work of 6 members per country to assess and prioritise their capacity development needs and strengthen their ability to prepare and respond to crisis in their communities. They will support members through providing ongoing guidance and advice, facilitating peer learning as well as mentoring and sourcing specialist technical support. The post-holder will design, coordinate and facilitate participatory learning processes with members. The post-holder will represent the NEAR in the humanitarian capacity development programming in Africa region identifying opportunities for collaboration within NEAR and with other key stakeholders. The post holder will be a member of the NEAR team and will feed into the learning and direction of the programme.
    SCOPE OF WORK
    The post holder will work closely with NEAR Programs Manager and secretariat programme staff. The post-holder will also work with Adeso staff on quality management of the project and will also work closely with the local members and other strategic partners.
    ACCOUNTABILITY
    This post will be managed by the NEAR Programs Manager.
    Key Responsibilities

    Provide Accompaniment and Capacity Development Support to Members in Africa, South Sudan, Somalia and DRC (70%)
    Provide support, coordination, monitoring and review of the humanitarian capacity development work with individual members and the wider impact of the programme in each country.
    Develop and follow detailed work plan.
    Review requests from member organisations for capacity development support.
    Capture & share learning experiences including peer learning, and adopt good practices.
    Ensure monthly reporting from the capacity strengthening team to the secretariat and donors.
    Oversee the support to 6 organizations in DRC to use the self-assessment tool to conduct organizational capacity assessments and develop customized capacity strengthening plans.
    Oversee support to 12 organizations in all African countries to implement the capacity strengthening plans, including individual and joint organizational learning activities.
    Organise leadership forums and peer learning events
    Collaborate with others to establish a platform of mentors, who can provide coaching and mentoring for SNGOs.
    Monitor and track progress made based on individual baselines and identified gaps.
    Ensure end line organizational assessment is commissioned at the end of the project.
    Collaboration (30%)

    Act as a focal point for liaising with members and external stakeholder on NEAR capacity strengthening mandate.
    Coordinate with partners and other INGOs/networks in the region to identify potential opportunities for collaborating on training or capacity development and prevent duplication.
    Support the Regional Team to build and strengthen relationships with member agencies and agencies of strategic importance in relation to humanitarian capacity development.
    Develop and share tools, resources and learning within membership and with other key internal and external stakeholders.
    Strengthen the capacity of NEAR staffing humanitarian response.

    QUALIFICATIONS

    Understanding Our Context
    Actively supports NEAR vision, mission and values and what we aim to achieve.
    Commitment to and demonstrated experience of working with humanitarian principles, standards and best practice.
    Working Together
    Actively supports NEAR mission and values.
    Ability to work comfortably members.
    Ability to work in a cross-cultural environment.
    Making Change Happen
    Ability to take the initiative, work autonomously, creatively, innovatively and effectively to make decisions with limited direct supervision.
    Ability to quickly establish and maintain trusting, effective relationships to achieve results in short-timeframes.
    Ability to share complex information, influence and liaise with key stakeholders effectively in line with NEAR principles.
    Highly organised with the ability to manage multiple tasks.

    Technical Skills and Experience:

    Proven successes in working with local organisations in capacity building particularly in emergency preparedness and response.
    Experience of facilitating internal change processes and participatory learning processes.
    Experience of managing emergency preparedness and response projects.
    Experience of organisational capacity assessments and capacity development plans.
    Understanding of emergency preparedness planning and procedures.
    Experience of developing and using programme cycle management tools including monitoring and evaluation frameworks and data collection and analysis tools.
    Understanding of and ability to influence others to incorporate accountability, DRR, gender, protection, HIV/AIDS and diversity in their humanitarian work.
    Desirable Job Specific Requirements:
    Experience of coaching, mentoring and mediation.
    Experience of working remotely under minimum supervision
    A background in organisational development, management, leadership or HR.
    Proven experience of successfully implementing an operational emergency programme.
    Experience of working and liaising with international bodies and consortia.
    In the event of an emergency the post-holder may be required to provide technical support and guidance to partner organisations and member programme staff on the planning, management and delivery of high quality humanitarian programmes.
    This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required.

    Attitudes:

    Consistently approaches work with energy and a positive, constructive attitude.
    Demonstrates self-awareness and willingness to change own practice and behaviour.
    Tackles conflicts in a balanced way.

    Other:

    Fluent in written and spoken English and French or Arabic.
    Knowledge and experience of Africa region.
    Able and willing to travel within Central-Eastern Africa region, for up to 70%, sometimes at very short notice and to potentially insecure and difficult environments.

  • Web Development Consultancy Operations Intern

    Web Development Consultancy Operations Intern

    Terms of Reference: Web Development Consultancy
    Organization: Adeso – African Development Solutions, www.adesoafrica.org
    Project: Disasters and Emergencies Preparedness Program (DEPP) Innovation Lab
    Position Type: Short-term Consultancy
    Study/Assessment Topic: Web Development
    Duration: Twenty (20) Working Days
    Reporting To: Senior Communications and Advocacy Officer
    Working With: The Communications and Advocacy Department
    Starting Date: Immediately
    Application Deadline19th February, 2018
    About the Program
    The Disasters and Emergencies Preparedness Program (DEPP) Innovation Lab is a 22 months project being implemented by the AIM (Adeso, iHub MasterCard) Consortium. The objective of this program is to increase preparedness and resilience of disaster-prone communities in Garissa and Marsabit counties of Kenya by drawing on their deep knowledge of pastoralist.
    The Consortium will undertake activities to meet the objective by utilizing the Consortium members’ in house experience in managing labs and proven innovation methodology as well as experience in disaster management. The project will build up communities’ capacities to identify and evaluate the risks related to natural disasters and innovative mitigation measures to address these gaps. The Consortium will identify and reinforce existing disaster coping mechanisms and refine new contingency measures emerging from the target communities.
    The Consortium will also ensure participation of rural communities at the village level rather than focus on urban issues, as an innovation labs need to.
    SCOPE OF WORK
    AIM Consortium is seeking the services of a web development consultant or firm to design and develop a dynamic website for this program as part of its overall communication strategy. The website should be developed with the involvement of all stakeholders. It should also be a modern site incorporating social media. AIM is therefore looking for a qualified individual consultant or consultancy firm to design, develop and deploy the website.
    The consultant will be expected to perform the following tasks:

    Assess website needs of Disasters and Emergencies Preparedness Program (DEPP) Innovation Lab project and advise on best web platform and design in line with the program’s objectives and aspirations;
    Website design and build, based on a Word Press platform, with pages with graphics and copy. All copy will be written by AIM Consortium, photographs will be provided by AIM and website will be populated by the consortium using the admin tool;
    Develop a comprehensive marketing plan for the website, including Search Engine Optimization (SEO) activities;
    Create site map based on key objectives, messaging priorities, and brief supplied;
    Design and develop the website as per the specifications outlined by the AIM consortium;
    Incorporate social media applications into the website (including Facebook, Twitter, Instagram or YouTube, and Flickr);
    Incorporate google analytics into the website;
    Incorporate detailed search tool/function into the website;
    Provide user training;
    Set-up website back-up systems;
    Provide complete technical documentation of any developed themes and templates, and full technical specification and setup mapping of any 3rd party WordPress plug-ins used.

    DELIVERABLES
    The consultant will be expected to deliver the following:

    Report on website needs based on assessment carried out
    Website Map;
    Website templates;
    Fully functional website in line with specifications outlined by AIM;
    Website marketing plan;
    Website training;
    Detailed written website guidelines;
    Technical documentation of any developed themes and templates, and full technical specifications and setup mapping of any 3rd party WordPress plug-ins used;
    Back-up copy of the website.

    CONSULTANCY PERIOD
    The consultancy should be completed within a maximum of 20 workings days. The website should be ready to go live by end of March 2018.
    QUALIFICATION PROFILE
    The consultant (or firm) will have:

    Advanced University degree in information technology, computer science, communications, information science, public relations or any related discipline;
    Extensive experience in web site development, management and marketing exemplified by an evidence of a good understanding of the assignment;
    Must have demonstrated experience on how to develop and incorporate social media applications into a website;
    Experience in developing websites for community development sector and Non-Governmental Organizations in the region.

    SELECTION CRITERIA
    The shortlisted service providers will be expected to make a presentation of no more than 30 minutes to the selection committee on how they propose to address AIM requirements. You will be expected to show the capacity and quality of the service you can provide to the consortium and a list of other clients as referees.

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  • Customer Service and Sales Intern

    Customer Service and Sales Intern

    Job Description

    Processing new sales leads
    Managing the correspondence between the sales team and their clients
    Monitoring customer accounts
    Cold calling customers and following up
    Scheduling meetings between sale representatives and customers
    Maintaining all quote documentation with accurate pricing and configurations
    Any other duties as instructed

    Minimal Requirements

    Good customer care skills
    Good written and verbal English
    An ability to work independently and as a team
    Good administrative skills
    Quick to learn
    At least one year experience in sales, customer service or aftersales service
    An ability to work under pressure and to deadlines

  • Community Mobilizer-PYEI Teachers-PYEI

    Community Mobilizer-PYEI Teachers-PYEI

    POSITION SUMMARY
    This position is part of the Pastoralist Youth Education Initiative (PYEI) is a multi-donor project that forms the second phase of Adeso’s approach to enhance economic and social opportunities of marginalized pastoral children in Marsabit, Kenya through improved access to quality education. Taking a holistic approach, the PYEI is looking to build on the successes and lessons learned from a 2 year pilot Mobile Non-formal Education (MNFE) in providing access to primary and post primary education for pastoralist youth focusing on female participation. Adeso is seeking qualified and committed individuals to join the PYEI team as Community mobilizers (CM). The incumbents will be the project ambassadors in the community and work closely with the project team and the teacher to monitor activities on the ground. CM will be incharge of a Mobile School to support in the field, including follow up with the associated Community Education Committees (CECs).
    SPECIFIC ROLES AND RESPONSIBILITIES

    Conduct community sensitization meetings in targeted communities.
    Encourage full participation by all community members, paying special attention to women.
    Assist in recruitment of teachers.
    Facilitate selection and training of CEC members.
    Assist CEC and community members and teachers to develop selection criteria and identify pupils to participate in the project.
    Gather and collate monitoring data and report on findings from field monitoring activities.
    Work with the M&E Officer to learn how to conduct analysis of the monitoring data.
    Assist the M&E Officer with the organization of semi-annual stakeholder meetings.
    Assist the Senior Project Officer and the Cashier/Clerk with other aspects of project implementation as required.

    SKILLS AND QUALIFICATIONS
    ESSENTIAL

    Resident of Marsabit County
    At least 1 year of relevant experience
    Ability to work well under pressure and with minimal supervision
    Ability to establish strong working relationships with community members and colleagues
    Excellent verbal and written skills in English
    Computer skills

    DESIRABLE

    Relevant technical/vocational qualification
    Experience working on education projects and/or with pastoralist communities

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  • Accountant

    Accountant

    VSF Germany seeks to recruit a well rounded, qualified and well experienced Accountant to be part of the VSF Germany Regional Office Support team. Initial contract will be for 12 months with possibility of extension dependant on performance and/ or funding. This position is designed to be 60% field and 40% at Regional office in Nairobi. The post holder will undertake the following duties/ responsibilities:
    Key responsibility areas include, but are not limited to:

    Support program team in development of project budget, reviews and forecasts,
    Prepare donor finance reports as per donor requirement
    Capacity building of project accountants through trainings
    Review expense documents to ensure adequacy and completeness of documents before payments/ transfers are processed and before expenses are imported in Navision accounting software
    Support internal and external audits both at regional office and in country offices
    Filing and Accounting data management.
    Oversee proper and efficient cash management
    Grant Management- Prepare customized management financial reports from time to time

    Person Requirements/qualifications

    At least a degree in accounting or related discipline from a recognized institution.
    Qualifications as a Certified Public Accountant will be an added advantage
    At least 3 years hand-on experience in accounting/finance. Experience working with Non Governmental Organization(s) will be an added advantage,
    Computer literacy with good command in Microsoft office a must
    Excellent negotiation and communication skills.
    Knowledge of any accounting software is an added advantage
    Ability to work in a diverse team, impartiality and able to work under strict deadlines.