Company Founded: Founded in 1991

Server Platform Analyst

Job Summary
This position is responsible for implementing and supporting of all operations that are involved in the server, storage, backup, and Print Services at Absa Bank of Kenya.
To provide specialist advise and support in the generation and provision of reliable infrastructure solutions activities to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.
Job Description
Key accountabilities
Accountability: Service (Applications) Availability:
The prime responsibility is for installation and supporting of applications to ensure that Technology can effectively meet service targets in accordance with planned business objectives.
The accountability has a responsibility to establish requirements for new applications or enhancements to existing applications.
Key Activities:

Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
Successfully facilitate delivery of changes to desktops depending on business needs to ensure that desktops and their dependencies are made available for the business.
Provide holistic support of application availability to Business Users
Take actions to achieve reductions in frequency and duration of incidents that impact application availability
Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed
Act on agreed appropriate actions with Line Management to maintain or improve application availability levels
Initiate and coordinate actions required to maintain or improve availability of applications
Act as a coordination point for changes to applications when needed
Maintain an awareness of technology advancements and best practices that support application availability

Accountability: Business Liaison:
Single point of contact for one or more business units to represent IT services.
Key Activities:

Identify service needs for the Business Units represented to Technology
Escalate Business unit service issues to the Service Manager
Communicate service status on service issues to the Business Unit
Assist in SLA negotiation efforts with Business Unit(s)
Report on quality of services rendered to Business Unit(s)

Accountability: Risk Management:

Build relationship with country Technology Risk and Compliance team and provide support wherever required.
Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

Accountability: People Management:

Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate. Dealt with.
Motivate team members and ensure that their efforts are recognized.
Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

Education
Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Business Intelligence Developer

Job Summary
The role holder is responsible for creation of algorithms to automate extraction, analysis, and presentation of complex data. They will be responsible for improving efficiency in the presentation of data and insights for end user consumption. The holder will be required to translate business requirements into automated solutions using self-service platforms and analytics solutions. They will be responsible for ensuring the algorithms and the dashboards are operating accurately and in an efficient manner.
Job Description
Key accountabilities:

Interpret stakeholders’ requirements, use cases, user stories and wireframes into business solutions
Facilitate automation by designing processes to collect data, maintain its quality, enrich it, and present insights
Adhere and maintain standards set by the data governance team in development of data artefacts and BI solutions
Work with BI Analysts to execute MI/BI project plans
Integrate data sources to create functional BI solutions, dashboards, and scorecards.
Support BI Analysts respond to complex data requests by creating and curating advanced structured queries
Support Data Science team in data sourcing , classification , and exploratory data analysis in support of AI/ML use cases
Transform large, disparate datasets into reusable artefacts such as multidimensional cubes, fact tables, data models, views etc. to be maintained in the data warehouse.
Develop algorithms, dashboards, and reports to solve business questions/use cases
Develop solutions in agile fashion to deliver quick and incremental value to stakeholders.
Undertake research and development and apply new techniques in solving business reporting problems.
Actively challenge status quo and offer ideas to improve operations and existing solutions deployed by colleagues.
Work within the multidisciplinary teams including data engineers, data scientists, product managers, agile delivery managers, to scope, plan and deliver data driven insight

Role/Person specification:
Education and experience required

Bachelor’s degree in IT, technology, data science, business analytics or math focused fields is preferred (or equivalent on-the-job experience and personal analytics projects).
Minimum 3-4 years Technical experience

Knowledge and skills:

Strong analytical and diagnostic skills
Ability to work in teams and remotely
Experience in working within a large complex organization with multiple stakeholders
Knowledge of agile project management and development techniques
Experience in object-oriented programing/function scripting languages
Knowledge of technology project management tools such as JIRA, Planner, DevOps

Competencies:

Proficiency in using query languages across multiple platforms
Proficiency in use of Microsoft Business Intelligence products
Experience in use of tools for analytics such as SQL, Alteryx, IDEA, Knime, Power Query
Experience in use of SSRS, SSIS, PowerBI, Tableau and similar visualization tools
Experience in development of reusable data artefacts such as multidimensional cubes
Experience in design and development of analytic data models
Experience in technical development of BI and MI solutions
Experience in use of open-source analytical tools such as Python, R etc.
Knowledge of data preparation for AI / ML
Working knowledge of SQL, Hadoop and Denodo
Evidence of working with both structured and unstructured data
Evidence ability to integrate different tools to deliver technical analytical solutions.

Education
Higher Diplomas: Business, Commerce and Management Studies (Required)

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
UAT and Release Officer

Job Summary
The Jobholder will provide support to all the Technology teams in coordinating Release Management and User Acceptance Testing.

The Jobholder will provide support to all the business units in coordinating User
Acceptance Testing for all bank system changes/enhancements.

The Jobholder will act as a link between business units IT and offshore support teams (BTCI and GTS) for In-country Release management on all the periodic releases (changes) in the core banking systems.
Job Description
Main Accountabilities:
Service Availability

Coordinating effective Incident Management across all Technology teams. Coordinate portal management activities by the support teams.
Coordinate Release management by ensuring timely scoping and User Acceptance Testing for the releases and ensuring fixes are tested by the business and sign off

Key Activities

Work closely with the Service and Change teams to ensure high level of service availability to the business units
Ensure Technology incidents and change requests are managed within SLA.
Main contact point for the testing within the Business (IT, Operational areas and centers) and outside with International testing team.
Manage the record management related to UAT and Change Releases.
Participate in system change/releases/project meetings where UAT input is required.
Managing the User Acceptance testing for the releases and ensuring all fixes are tested on time by the business and signoffs received.
Consolidating the sanity testing and live proving plan for release management.
To work with all Technology managers and other teams to ensure the testing requirements are fulfilled.
Follow up of Live proving results and update the stakeholders appropriately.
Getting the business wish list from all business teams within Kenya to prepare and finalize the scope for the release management.
Attending all Release Review Board (RRB) meetings regularly and putting and highlighting the business pain areas.
Working closely with project/change initiators to provide support in UAT
Make presentation to business and other workstreams on the activities and function of the testing workstream.
Identify any Gaps existing/ Assist in the development of test cases/scripts (show initiative) for UAT testing in support of the business units.
Assist in the preparation, delivery and review of UAT & Release documents to ensure a detailed End to End process documentation.
Deliver team deliverables in quality and timely manner.
Review and amend test cases/scripts as required by the change team.
Work with the business to identify and resolve operational risks and gaps introduced by changes in the system to the business.
Monitoring the Change Incident & Change queues on the change management tool.
Producing periodic (scheduled & ad hoc) MI on Technology changes.
Managing all test environment to ensure they are available as and when required

Business Liaison

Single point of contact for one or more business units to represent IT services.

Key Activities

Identify testing needs for the Business Units represented to IT
Engage business units to provide testers whenever required
Escalate Business unit issues to the Head of GTIS
Communicate UAT status to the Business stakeholders

Risk Management

Build relationship with country Technology Risk and Compliance team and provide support wherever required.
Ensure that processes and controls are executed in daily work and understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
Test a sample of activities on a weekly basis by reviewing documentation and checking work completed by team members to see if control requirements are being adhered to.
Coach the team members on areas for improvement and highlight major failures to the manager of the area
Provide evidence/supporting documents to auditors or management assurance consultants during formal reviews
Identify losses due to processing errors or internal fraud in the department. Escalate to the manager and provide all the required information to allow logging of the Risk and Loss events.
Participate in the investigations.
Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they are able to incorporate the changes on the effective date.
Ensure that team members read circulars that are relevant to the area and answer questions they may have.
Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
Devise and implement an effective plan to deliver a satisfactory risk and audit profile for
Operations & IT and achieve audit and assurance targets.

Education and Experience Required

B. Com and or BSc
ITIL Certification or Equivalent
Architecture Framework Certification (e.g. TOGAF The Open Group Architectural Forum 8.1).
Software Development & Software Quality Assurance capability
Professional Scrum Master certification will be added advantage

Subject Matter Expert Qualifications

ITIL v3 Expert
Minimum 10-15 years experience in IT exposure
Minimum of 5-year service management experience
Minimum 3-year experience in leading and sponsoring large change projects
Minimum of 4-year experience in a Leadership role

Knowledge& Skills: (Maximum of 6)

Translate Bus Requirements to Tech Solutions (Solid)
Negotiation Skills (Solid)
Strategic Thinking (Solid)
ITIL – Governance Framework (Solid)
Communication Skills (Written and Verbal) (Solid)
Subject matter expertise (Solid)
Understand the IT service delivery within a corporate environment (Advanced)
Conceptual thinking skills (Solid)
Ability to analyse, make decision and initiate act (Solid)

Competencies: (Maximum of 8 competencies)

Proficient in “desktop” applications (Word, Excel, Access, PowerPoint).
Experience in relationship management.
Able to perform UAT testing on the various banking systems and change management.
Learning and researching
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Corporate Credit Manager, Mombasa Operations Analyst – Account Services

Job Summary

Facilitate the generation of revenue and assist the business strategic priorities in close working relationship with Business Banking, and Corporate & Investment Banking stakeholders.
Support the Credit leadership in management of impairment and other losses to ensure these are within agreed budgets / forecasts.
Improving the control environment for risk activities.
A credit professional acting as credit expert to the relationship team and the conduit to the Credit Risk function for sanctioning purposes.
Improve and deepen understanding of our clients needs through joint client visits with the assigned portfolio Relationship Managers. .
Responsible for developing practical and appropriate credit solutions (i.e. lending structures) through understanding customers’ needs.
Delivering high quality and consistent, credit applications and making sound recommendations.
Monitor and control accounts within designated portfolios to ensure early detection of signs of credit deterioration and taking appropriate actions.
Maintain integrity of Commercial Credit Risk System (CCRS) data ensuring customer is accurately updated.
Responsible for championing Credit policy issues to the designated portfolio and relationship teams through attendance of industry and portfolio meetings.
Responsible for efficient use of Bank capital by challenging pricing of facilities within their portfolio and ensuring borrowings to customers meet the minimum required return for the bank.
Ensuring Risk Key performance measures are captured correctly and in a timely manner to aid in performance management and decision making.

Job Description
Main Accountabilities and Approximate Time Split

Assessment of credit proposals through analysis of Business and Credit risks associated with the provision of the bank’s products and services to the customer. Facilitate the generation of revenue and support business growth through development of high quality credit solutions aimed obtaining fast credit approval from Sanctioning teams. Ability to undertake sector and industry analysis to guide the bank in strategy formulation and areas of focus for lending and application of the same within designated portfolio.

Understanding Credit/ Solutions Development – 35%

Assessment of credit proposals through analysis of Business and Credit risks associated with the provision of the bank’s products and services to the customer.
Facilitate the generation of revenue and support business growth through development of high quality credit solutions aimed obtaining fast credit approval from Sanctioning teams.
Ability to undertake sector and industry analysis to guide the bank in strategy formulation and areas of focus for lending and application of the same within designated portfolio.

The Credit Process – 35%

Preparation Credit proposals using the CCRS with relevant supporting documentation and recommendations to Credit managers for Sanction.
Liaise directly with the Absa Africa Credit Team (BACT) sanctioning office for all credits that are outside local Risk Team discretion.
Attend customer meetings with the Relationship Manager where credit related issues are to be discussed/ resolved.
Support the timely preparation of facility letters through preparation of accurate Facility Letter Aide Memoirs (FLAM) and ensuring all proposed conditions of sanction, covenants and internal risk triggers are correctly and accurately captured.
Ensure efficient management of capital by ensuring. Where facility letters are not accepted within set timelines, facilities are cancelled from CCRS.

Portfolio Management – Monitoring and Control 20%

Responsible for reviewing and analyzing financial information produced by customers against set Credit triggers and financial covenants.
Monitor and Control quality of portfolio using agreed triggers. Reviewing and engaging Sanctioners on deteriorating trends and trigger events if they give cause for concern, advising the Relationship Manager simultaneously.
Recognize and control potential lending fraud risk through robust operational risk and control management.

Staff Management Time – 10%

Support the Team Leaders in delivering effective performance development for Corporate Credit Managers Assistants (CCMAs) within the team.
Drive proactive application of Absa values both personally and throughout the team.
Coach and support colleagues within the Team

Technical Skills/Competencies
Education and Experience Required

Bachelors degree or equivalent and/or the ACIB
Knowledge of credit analysis techniques
Accreditation on use of the Commercial Credit Risk system would be an added advantage

Knowledge, Expertise and Experience
Mandatory

Proven experience in a Credit role at a junior management level gained within the Bank or a blue-chip financial organization
Excellent understanding of credit and associated risks
Experienced user of Commercial Credit Risk System (CCRS) or a similar system to analyze, monitor and report on credit applications.
Good interpersonal skills that have been proven in a Business or Credit environment at a management level

Knowledge & Skills: (Maximum of 6)

Knowledge of lending fundamentals, credit procedures and processes as laid out in the Absa Africa Wholesale Credit Risk Standards.
Products and services frequently used by customers
Knowledge of Commercial Credit Risk System and other relevant bank systems.
Awareness of legislation affecting the Bank and customers having the highest regard for confidentiality.
A fair understanding of current issues including macro and micro economic environment.

Competencies: (Maximum of 8 competencies)

Analytical skills
Communication and presentation skills
Negotiation skills
Inter-personal skills
Report writing skills

Education
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Use the link(s) below to apply on company website.

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October 28, 2024
Data Engineer

Job Summary
The role holder will be responsible for expanding and optimizing our data, data infrastructure and data pipeline architecture. They will spend time optimizing data flows and systems in support of cross functional teams. They will be responsible for designing and maintaining data pipelines, ensuring that data platforms, production schedules, and self-service tools are operating efficiently and always available. The holder will be required to work with analysts and developers to design and maintain data infrastructure to support business requirements.
Job Description
Key Accountabilities:

Design implement and support bank data infrastructure
Design and implement ETL pipelines into data warehouse and other data structures in use by the bank
Prepare large data sets for analytics through labelling, scheduling, and error checking.
Design and support streaming data pipelines into KAFKA and ensure they are always available and usable
Design systems to track data quality and consistency to ensure data is accurate and up to date for both on premise and cloud data sources.
Ensure both on premise and cloud infrastructure are always available.
Build and maintain logical data models, data marts and multidimensional cubes for reporting and analytics
Automate data pipelines for Data Science team in support of ML and AI automation
Manage and optimize Data Science algorithms and procedures in production
Maintain high availability of self-service analytics infrastructure and data platforms.
Monitor and grant access to reports and dashboards deployed on self-service platforms
Implement standards set by the data governance team in development of data artefacts and BI solutions
Track consumption of analytics resources and ensure equitable distribution to other analytics teams.
Actively challenge status quo and offer ideas to improve operations and existing solutions deployed by colleagues
Work in sprints with multidisciplinary teams including Analysts, data scientists, product managers, agile delivery managers, to scope, plan and deliver data driven insight

Education and experience required

Bachelor’s degree in IT, technology, data science, business analytics or math focused fields is preferred (or equivalent on-the-job experience and personal analytics projects).
Certified in AWS, SQL or Hadoop infrastructure support is preferred
Minimum 3 years Technical experience

Knowledge and skills:

Strong analytical and diagnostic skills
Ability to work in remote teams
Experience in working within a large complex organization with multiple stakeholders
Knowledge of technology project management tools such as JIRA, Planner, DevOps

Competencies:

Evidence of experience in maintenance on premise and cloud server stacks
Experience in automating ingestion pipelines from disparate sources and/or reporting from streaming datasets and event architectures
Experience working with big data technologies (preferably within AWS or Azure)
Technical understanding and experience in data engineering tools (Apache Spark, Hadoop, Impala, Hive, Hue, DataBricks)
Experience in data tools (Tableau, SAS, QlikView, PowerBI, Python, R, Knime, Alteryx)
Working knowledge of Hadoop and MS SQL, PowerShell and SSIS
Experience in creating and maintaining data pipelines
Experience in maintenance of SQL Server and Hadoop Clusters
Proficiency in using query languages across multiple platforms
Experience in object-oriented programing/function scripting language is an added advantage
Evidence of working with both structured and unstructured data

Education
Higher Diplomas: Business, Commerce and Management Studies (Required)

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Universal Banker, Islamic Banking – 2 Year Fixed Term Contract Head of Infrastructure Services

Job Summary
To provide excellent customer experience, deliver exceptional branch business growth and profitability. To observe compliance & control requirements, keeping high level of bank standards.
Job Description
Main Accountabilities

Business Growth – 60%

Understand and implement business strategic initiatives for the branch aimed at increasing new business and wallet share from existing customers.

Have a clear understanding of all Retail and Business Banking products that could satisfy customer needs.
Manage portfolio risks in line with banks portfolio appetite.
Collaborate in the development and implementation of sales initiatives with other business functions i.e. Direct sales team, Asset Finance, CIB, Bancassurance to maximise on cross-selling and better customer profiling opportunities.
In conjunction with the branch manager, Industry heads, products, conduct product review and development through constant feedback from the market.
Continuously conduct market intelligence to identify new markets, customer trends, new government / directives and changes in policy by regulators.
Contribute in the development of branch sales strategy.
Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships.
Actively seek to grow own portfolio and cross sell to ensure delivery of set Targets.
Appraise and promptly address customer issues /complaints escalating as necessary to ensure timely resolution as per the set standards.
Ensure quality sales and new to bank accounts within your portfolio are promptly funded at customer onboarding.
Continuously monitor own performance against targets agreed on a daily basis for new and existing clients. Initiate appropriate action plans to address any shortfalls in performance.
Operationalize campaigns as required with the Branch Manager and the business.
Ensure excellent customer experience at all times
Drive business targets through strict TAT observance and high level service delivery standards.
Should not advise an existing customer to open a similar account in their respective Branches with a view of moving funds between the accounts.
Should not close an existing account in your Branch/domiciled in another Branch with a view of re-opening a similar account.
Accounts re-streaming should be carried out in line with the Banks policy.
Together with BM, create ownership of the branch performance targets. Agree branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation and Returns.

Internal Controls and Risk Management – 10%

Ensure that the Absa bank’s policies and procedures are adhered to at all times when handling different products.
Ensure adherence to all KYC & AML Processes with regards to new and existing business and that proper documentation is in place.
Ensure compliance with Operations Risk requirements to avoid losses arising from operational lapses.
Manage costs within your area of operation.
Effectively carry out branch snap checks as assigned by the assistant branch manager.
Ensure new business is properly booked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.
Accurate customer information is captured in the core banking system.

Customer Experience – 20%

Ensure excellent customer experience is maintained at all times.
Ensure set TAT in account onboarding and loan processing is achieved at all times.
Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
Ensure set TAT on response to customer queries on phone, email or by letters is strictly adhered to.
Ensure customer data is up to date at all times
Ensure branch NPS score are maintained as per the set standards
In conjunction with the Branch Manager, co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements
Monitor service to ensure customers are served within acceptable waiting time having a work plan for both peak and off peak periods.

Capacity Building and People Management – 10%

In conjunction with the Branch Manager, Assistant Branch Manager and other branch colleagues create a conducive work environment, team work and effective succession opportunities to ensure maximum productivity.
Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.
Determine and manage Training Needs Analysis and own succession planning.
Manage your own leave by working closely with your Line Manager
Key stakeholders that the position holder will need to liaise/work with to be successful in this role

Internal & External

All branch staff
All other Departments
Other bank staff (Internal customers
Other Local banks
Customers (Internal & External)
CBK
Kenya Bankers Association
Kenya Revenue Authority
Service providers
Decisions the position holder is empowered to make:
Verification of KYC Documents /identification.
Work Cycle and Impact:
Submission of daily performance reports to the branch manager.
Review of unfunded accounts within portfolio.
Review and recovery of delinquency accounts

Ideal Job Competencies:-
Technical Competencies

Technology Skills – Knowledge of computerized banking applications and spreadsheets
Conceptual and analytical skills – Ability to quickly grasp and understand systems and keen to details
Risk management – Ability to anticipate and mitigate risk by implementing appropriate risk management policies for the bank
Compliance and Regulatory Framework – Top nick understanding of the regulatory issues, reporting and operational requirement as provided by CBK, KBA, KRA etc
Basic Credit Skills – Good knowledge of personal and business credit underwriting and portfolio management
Audit standards & Legislation – Good knowledge of International Accounting and Audit Standards, and Legislation
Knowledge of Banking and Business Operations – Well rounded knowledge of all the Banks products, operations and processed and excellent knowledge of bank policies and procedures to consistently achieve the required compliance standard.

Behavioral and Cognitive Competencies

Results and achievements oriented – Strives to achieve results, enjoys measuring others, being measured, and being judged on performance standards and those of others he/she leads to optimize employee productivity. Ability to effectively plan and monitor the branch performance using defined system and processes
Leadership and Management Skills – Ability to strive for growth through performance, nurture and grow talent for self. Capability to mentor and manage changes. Self-empowerment to enable development of open communication. Teamwork and trust that are needed to support performance and customer service oriented culture
Communication & Interpersonal Skills – Well-developed oral and report-writing skill, ability to work with others. Effectively communicate with and manage customer expectations (Internal/external), and other stakeholders who impact on performance.
Negotiation & Selling Skills – Must be a good negotiator, particularly in changing behavior and work practices but always win/win. Negotiate with customers on product offering to grow customer numbers/value and product uptake
Human Resource Management SkillsBasic leadership skills, team building and ability to train, develop, lead and work with highly motivated teams
Personal Ethics – Must be honest, fair, just but firm with self, and of high integrity
Relationship Management – Managing client relationships so as to ensure excellent customer experience leading to value add to the customer and increase in the Banks share of wallet
Conscious of banks reputation – Protect and enhance the banks reputation

Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Apply

go to method of application »

Use the link(s) below to apply on company website.

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October 28, 2024
Senior Project Manager

Job Description
Key Accountabilities and Time Split
Project Definition and Planning: 30%
Outputs:

Support development of business requirements to meet their strategic objectives, including assistance in the development of business cases and project Charters for the related projects.
Confirm business case and Project Charter sign-off from Project Sponsor and Steering Committee.
Define scope and plan the project and agree structure and deliverables based on the agreed/signed off business Requirements.
Prepare and agree detailed project responsibilities.
Ensure all such investment is well funded and that the senior management are aware of their responsibilities in achieving the successful delivery of the associated projects
Agree and secure resource requirements for the Project.
Staff Management:15%

Outputs:

Agree resource plans with the Change and enablement Lead and manage the recruitment of staff, contractors, and external consultants, as appropriate.
Manage and lead project team, provide assistance to less experienced staff by giving guidance and supporting on the job training, as appropriate.
Acts as task manager for Implementation Managers in country as appropriate.
Regular review of individual and team performance targets.
Delegates effectively, allowing team members to take responsibility for performance.
Proactively and creatively develops team’s skills encouraging learning and knowledge transfer and recognizing achievements.
Identify any training needed to support project implementation planning delivery of training within project timescales.
Contribute to the performance assessment of staff undertaking project work.
Controls: 5%

Outputs:

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa bank Policies and Policy Standards.
Understand and manage risks and risk events (incidents) relevant to the role.
Ensure adherence to the Group IT security policy and controls in accessing any system
Comply with Operational risk and rigor in respect to protecting our people, customers, assets, and the organization.
Ensure all requests are properly authorized and signatures verified before processing.
Participate in snap checks and enhance the same if an opportunity arises.
Ensure to support audits being performed.

Project Management: 50%
Outputs:

Manage large scale projects, leading a project team and dedicated resources to deliver projects in-country or across Africa.
Establish and maintain the correct structures to control and monitor the initiation, progress and delivery of the project and comply with the correct structures in line with Project Management Methodology
Actively participate in all phases and activities of the project and provide specialist guidance to the project team, particularly in project definition, requirements analysis, business and technical design and change control activities.
Control/co-ordinate the work of the project team, allocating tasks, monitoring progress, ensuring awareness of responsibilities, and securing commitment to successful project delivery.
Prepare current and accurate forecast of costs, cash flow, timescales and resource requirements and agree with the Project Steering Committee
Identify and manage all programme/project issues and risks including their appropriate escalation and contingency management
Identify all products and tasks associated with their completion. Prepare and maintain detailed and accurate project and resource plans, with current estimates for activity completion.
Monitor and control the use of resources and funds against the original budget or, where appropriate the latest allocation. Gain agreement for all changes to the project as necessary.
Provide regular and accurate progress reports and updated plans on a regular basis but at least on monthly basis to the project Accountable Executives, impacted senior stakeholders and if appropriate the Programme Manager/Project Steering Committee.
Ensure that operational support staff, where appropriate, are adequately trained and prepared for implementation of the solution, that the operational handover is well planned and managed, without any adverse effect on existing systems and processes, and that all SLA commitments are fully achievable.
Establish the correct structures to control the ongoing operational service, through the establishment of Service Management Groups and Service Level Agreements.
Within the context of a Programme, confirm any plans for the external procurement of resource and services with the Programme Manager.
Participate in the process of procuring the external supply of resource and services where called upon.
Ensure that all service contracts are in place (signed and executed) before project is implemented
Establish an agreed audit plan to monitor progress on a regular basis and to audit quality, as and when appropriate, throughout the life of the contract.
Prepare a quality plan for each project that outlines the overall approach to quality, identifies the standards to be employed and/or developed in the preparation of all products and plans for the process of quality assurance, review and control.
Ensure that all tasks carried out comply with departmental procedures, mandatory quality standards and agreed architectural framework.
Manage the full lifecycle of development from full business case, the handover of project deliverables, completion of the project to post-project review ensuring quality deliverables throughout.
Manage compliance with project practices and methodologies while being proactive with any resourcing and financial constraints.
Define controls for budgeting, resourcing, scheduling, and quality of project to ensure compliance
Implementing self-health-checks and improvements to ensure effective control is always maintained.
Standards to be employed and/or developed in the preparation of all products and plans for the process of quality assurance, review, and control.

Education and experience required
Proven project/programme management skills including tracking of task and benefits realization
Preferred

Familiar with Prince 2 methodology, PMI, or any other relevant Change/Project management methodology…
Knowledge of the Change Governance Framework.
Good understanding of value-based management principles
Experience of appropriate project/programme management software
Planning – strong skill in producing, monitoring, and delivering on project plans.
Innovative problem solving – ability to challenge the status quo and drive beneficial change.
Value-based business perspective – appreciation of the Absa strategy and of commercial consequences of project /programme management decisions.
Managing resources – mobilizes and manages corporate resources against a value-based agenda.

Knowledge and skills:
Essential

Proven Project Management and Change Management skills and expertise
Experience of applying project management best practices and disciplines (e.g., Prince2, MSP or equivalent)
Experience of managing activity across the whole of a project lifecycle, using current technology, structured methods and a quality process
Exposure to governance, control, and risk management
Proven ability to effectively work across teams at all levels
Ability to negotiate/influence stakeholders at senior level

Preferred

Knowledge of the Absa Change Governance Framework.
Good understanding of value-based management principles.
Experience of appropriate change/programme management software

Competencies:

Commercial / Entrepreneurial
Drive for results
Relationship /Partnership approach
Technical skills/knowledge
Planning and Organizing
Team building/player
People Management capability.

Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Strategic Partnerships Manager – Kenya HSS

Job Description
Key Accountabilities
Accountability: Service Availability

The prime responsibility is for maintaining 99.9% availability and reliability of Network, Computing, storage, backup, and print platforms that support business critical financial services for the Bank and ensure that IT can effectively meet service targets in accordance with planned business objectives.

Key Activities

Responsible for ensuring 99.99% uptime of Network, Computing, storage, backup, and print platforms.
Manage changes impacting the team, effectively minimizing risk and exposure.
Maintain regular contact with stakeholders during incident and problem resolution
Promote and develop both tactical and strategic ways to drive productivity and efficiency within the core responsibility areas.
Understand our customers’ needs and pursue the success of our clients, enabling effortless delivery
Able to interpret global market trends, enabling a competitive edge to drive innovation.
Stay abreast of industry and operational trends and role players and ensure that the department is well positioned to provide competitive and industry leading services.
Analyze effectiveness of processes, systems and technologies used in the department and make recommendations for improvements.
Review performance of the area/unit against balanced scorecard components as prescribed by the Executive, discuss gaps and agree action plans to close gaps.
Benchmark productivity of the department against industry standards and create measures to improve productivity.
Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting
Ensure proper monitoring of all IS devices and services.

Accountability: Business and cost management

Liaise with CIO to lead the technology infrastructure strategy and execution for the enterprise.
Conduct product and vendor evaluations ensuring best in class technologies and partners
Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
Work closely with and manage strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization.
Participate in the formulation of the company’s enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the
strategic goals of the business.
Approve re-allocation of resources between different areas e.g. allocate headcount or budgets within overall approved resources for the year.
Contribute to the development of strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the environment.
Investigate effectiveness of processes and systems in use and make alterations where required while ensuring adherence to global governance requirements.
Agree and manage service offerings and Service Level Agreements in conjunction with internal customers (agree annually and measure monthly).
Translate business strategy into meaningful operational targets and strategic focus areas for the business unit undermanagement. Ensure that the focus areas are disseminated to all levels in the business unit.
Action integration of internal supply chain for the business unit. Work with seniors in those areas to improve service delivery for the business unit and ensure maximum utilization of shared services.

Accountability: Risk Management

Ensure that all Networking, computing, storage, backup, and printers are fully cyber compliant.
Review and provide inputs to Control Self Assessments (CSA) and Risk and Control Assessments (RCA’s) in the infrastructure services teams. Complete attestations to testify to the adequacy of controls on request.
Review the Business Continuity Management (BCM) plan prepared for all processes for adequacy. Ensure required tests of the plan are executed and that all test failures are addressed.
Build relationship with country Technology Risk and Compliance team and provide support wherever required.
Ensure that processes and controls are executed in daily work and understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
Coach the team members on areas for improvement and highlight major failures to the manager of the area
Facilitate the providence of evidence/supporting documents to auditors or management assurance consultants during formal reviews
Make team members aware of all changes to policies, processes and procedures that are being planned for the area and ensure that they are able to incorporate the changes on the effective date.
Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.
Action, drive and implement Disaster Recovery (DR) for all aspects to ensure ongoing production and quick turnaround times in cases where there are system down times e.g., Severity 1 and Severity 2 etc

Accountability: People Management

Provide continuous people development and mentoring activities to managers and team professionals to achieve excellent business results.
Action and drive people management strategy with HR Business Partners (HRBP) for IS with a focus on talent management, recruitment attraction, resourcing, development, and retention.
Ensure the development of a high-performing team through embedding formal performance management (PM) and informal strengths-based coaching.
Monitor and maintain a succession plan for key roles using the formal Talent Management process for identified talent and approve succession plans for remaining roles.
Create effective workforce plans and recruitment demand plans for their areas. Approve leave requests for direct reports and ensure that they manage the leave planning for their teams effectively.
Ensure employees in the country are motivated and their efforts are recognized and rewarded.

Education and experience required

Master’s Degree
An appropriate university degree, with preference for a B Sc., B Sc (Eng), BSc (Computers/IT)
Project management and Financial Management experience.
10+ years’ total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise environment, including application hosting, voice and data networks, security and information protection
Proven ability to interpret strategy and execute effectively
Proven experience in managing and delivering on a complex business project portfolio
Exposure to ITIL concepts and adoption.
Good understanding of Server & desktop hardware/ operating systems, networks, firewalls and load balancers, telecoms, etc.
Experience with regulatory compliance issues, as well best practices in application and network Security.

Knowledge and skills: (Maximum of 6)

Leadership capability
Change management
Project management
Financial management
Risk management
Commercial awareness

Competencies: (Maximum of 8 competencies)

Deciding and initiating action
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Creating and innovating
Leading and supervising
Formulating strategies and concepts
Applying expertise and technology

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Core Banking Solutions Architect FCC

Job Summary

To manage the implementation, maintenance, and enhancement of all Core Banking (Corporate) Applications systems to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. In-depth Knowledge of Oracle PL SQL developer, Oracle database, SOAP tool is must, with basic understanding of Linux operating system. Should also have 10-15years of experience in Core Banking Software (Flexcube UBS latest version). Expected to drive Flexcube Corporate in design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

Key Accountabilities

Job Description

Accountability: Service

Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
SOUND KNOWLEDGE OF PL SQL developer (Oracle 12 C version or above). Person can develop function/procedure as per business requirement.
Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
Give Root cause analysis and escalation of defects in system to offshore for Permanent fixes.
Assisting Business, IT and Finance teams to test fixes (both Functional and Technical) and deployment of the same to production.
Assisting the team to validate the journal entries and design scripts required to correct data.
Defining business requirements and providing functional and technical specifications to Oracle/LTI team.
Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
Design & or contribute to the design & implementation of detailed feasibilities & business cases
Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, micro services and other modern software design practice
The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
Experience in mapping Client Business Requirements, Designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.
Involves day to day interaction with clients across the globe to gather requirements, understands their operational problems and to transform them into deliverables with help of our technical/functional teams.
Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
Expertise in payment domain which includes IMPS, NEFT, RTGS, Makola system, Imex system, treasury operations, Corporate Loans, General Ledger, Suspended Interest Accrual/Cap, Profit and Loss Year End Functionality, Revaluation, Funds Transfer module, Trail Balance, Product GL Balancing. Sound knowledge of FCC Batch End of Day processing knowledge will be plus. TM1 system handoff from FCR to FCC to SAP Hana (Balance sheet sound knowledge is must)
Currently managing a team of professionals to develop new enhancements in FLEXCUBE Core Universal Banking Product.
Technical Person expected to work independently without much supervisor support.
Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
Contribute to the architecture body of knowledge
Contribute to the design & evolution of architectural principles and preferences

Accountability: People Management

Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
Set & Cascade solution direction across technology delivery teams
Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

Accountability: Financial & Vendor Management, Risk & Governance

Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
Apply the organization risk & governance frameworks
Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise-wide lens to product & service development
Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
Deliver on time & on budget (always)

Role/Person Specification

Education And Experience Required

Undergraduate or higher in BSc (Computer Science) or BSc (Software Engineering) or BSc(IT) or electrical engineering.
10-15 years IT experience minimum

Subject Matter Expert Qualifications

ITIL v3 Certification
Minimum 10 to 15 years’ experience in IT exposure
JAVA, J2EE languages
Oracle PL SQL developer, Oracle database, SOAP tool

Knowledge & Skills: (Maximum of 6

Translate Bus Requirements to Tech Solutions (Solid)
Negotiation Skills (Solid)
Strategic Thinking (Solid)
ITIL – Governance Framework (Solid)
Communication Skills (Written and Verbal) (Solid)
Subject matter expertise (Solid)
Understand the IT service delivery within a corporate environment (Advanced)
Conceptual thinking skills (Solid)
Ability to analyse, make decision and initiate act (Solid)

Competencies: (Maximum of 8 competencies)

Deciding and initiating action
Learning and researching
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating

Education

Bachelor’s Degree: Information Technology

Apply via :

absa.wd3.myworkdayjobs.com

October 28, 2024
Core Banking Solutions Architect FCR Core Banking Solutions Architect FCC Core Banking Support Analyst

Job Summary
To manage the implementation, maintenance, and enhancement of all Core Banking (Retail) Applications systems to enable the use of appropriate platform technology, as an integral and reliable component of business process within country. In-depth Knowledge of Oracle PL SQL developer, Oracle database, SOAP tool is must, with good understanding of Linux operating system. Should also have 10-15 years of experience in Core Banking Software (Flexcube 11.x latest version). Expected to drive Flexcube Retail in design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.
Job Description
Key Accountabilities
Accountability: Service
Key Activities

Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
SOUND KNOWLEDGE OF PL SQL developer (Oracle 12 C version or above). Person can develop function/procedure as per business requirement.
Work in collaboration with delivery teams to independently analyze customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
Give Root cause analysis and escalation of defects in system to offshore for Permanent fixes.
Assisting Business, IT and Finance teams to test fixes (both Functional and Technical) and deployment of the same to production.
Assisting the team to validate the journal entries and design scripts required to correct data.
Defining business requirements and providing functional and technical specifications to Oracle/LTI team.
Leverage expertise in analytical & creative problem solving to synthesize a solution design (build a solution from its components) beyond the analysis of the problem
Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
Design & or contribute to the design & implementation of detailed feasibilities & business cases
Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, micro services and other modern software design practice
The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
Experience in mapping Client Business Requirements, Designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.
Involves day to day interaction with clients across the globe to gather requirements, understands their operational problems and to transform them into deliverables with help of our technical/functional teams.
Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
Expertise in payment domain which includes Inward, Outward, Value Date Clearing, IMPS, NEFT, RTGS, Makola, Imex, CASA, TD, Retail Loans, General Ledger, Suspended Interest Accrual/Cap, Profit and Loss Year End Functionality, Revaluation, Trail Balance, Product GL Balancing. Sound knowledge of FCR and FCC Batch End of Day processing knowledge will be plus. TM1 system handoff from FCR to FCC to SAP Hana (Balance sheet sound knowledge is must),
Currently managing a team of professionals to develop new enhancements in FLEXCUBE Core Banking Product.
Technical Person expected to work independently without much supervisor support.
Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
Contribute to the architecture body of knowledge
Contribute to the design & evolution of architectural principles and preferences

Accountability: People Management

Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
Set & Cascade solution direction across technology delivery teams
Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

Accountability: Financial & Vendor Management, Risk & Governance

Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
Apply the organization risk & governance frameworks
Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise-wide lens to product & service development
Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
Deliver on time & on budget (always)

Role/Person Specification
Education and Experience Required

Undergraduate or higher in BSc (Computer Science) or BSc (Software Engineering) or BSc(IT) or electrical engineering.
10-15 years IT experience minimum

Subject Matter Expert Qualifications

ITIL v3 Certification
Minimum 10 to 15 years’ experience in IT exposure
JAVA, J2EE languages
Oracle PL SQL developer, Oracle database, SOAP tool

Knowledge & Skills: (Maximum of 6)

Translate Bus Requirements to Tech Solutions (Solid)
Negotiation Skills (Solid)
Strategic Thinking (Solid)
ITIL – Governance Framework (Solid)
Communication Skills (Written and Verbal) (Solid)
Subject matter expertise (Solid)
Understand the IT service delivery within a corporate environment (Advanced)
Conceptual thinking skills (Solid)
Ability to analyze, make decision and initiate act (Solid)

Competencies: (Maximum of 8 competencies)

Deciding and initiating action
Learning and researching
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating

Education
Bachelor’s Degree: Information Technology

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Use the link(s) below to apply on company website.

Apply via :

October 28, 2024