Jobs Kenya

Company Founded: Founded in 1991

  • Operations Analyst

    Operations Analyst

    Job Summary

    To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs. 

     Job Description

    Job Purpose:

    Delivering of exceptional business performance through working as part of a team, which undertakes a wide range of processing and servicing activities.
    Working closely with the team manager to influence consistent achievement of agreed service level standards
    Adhere to the standards set under Payments rules as per the current Procedures and Processes for documents examination.
    Manage the document examination processes, ensuring that all documents are accurately and timely examined.
    Ensure documents are handled as per bank procedures.
    Provide leadership to the back office and customer facing team members championing a strong culture of performance development.
    Sign off all document examined up to an equivalent of Kes 10,000,000.00or as may be allocated from time to time for all Payments transactions.
    Team Leadership
     

    Risk & Control Objective:

    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

     

    Key Accountabilities & Time split:

    Operation and Service -Time split 60%

    Monitor the receipt of documents/payments from documents preparation department to ensure adherence to SLA.
    Obtain cross rates from Dealers/Treasury operations to a different foreign currency account.
    Monitor workflow in the team and ensure adherence to SLA.
    Obtain cross rates from Dealers/Treasury operations to a different foreign currency account.
    Verify signatures on all the instructions received to confirm authenticity and completeness of payments instructions.
    Ensure that segregation of duties is adhered to while undertaking processing activities.
    Authorize instructions as per set limits /skills matrix.
    Control and reconciliation of controlled stationery working stock at Payments.
    Check and authorizing both manually and electronically the following products: Telegraphic Transfers, Salaries, and other Cash Management (Absa Integrator, Absa Access Online, Bank Direct, Mpesa etc).
    Ensure all customer instructions are logged in the respective registers/trackers and reconciliation done at EOD.
    Ensure all requests are properly authorized and signatures verified before processing.
    Ensure revenue is collected as per tariff.
    Ensure all errors are captured.
    Ensure daily reconciliation of liability and suspense accounts is done.
    Covering of deals with dealers and following up on outstanding deal tickets.
    Daily actioning of payments reports.
    Own and manage customer queries and complaints ensuring a seamless world class service.
    Ensure all queries are captured and acted upon as per SLA.
    Provide a monthly summary of queries received to the team Manager.
    Ensure prompt and quality filing.
    Preparation and submission of accurate returns.

    People activities -Time split 15 %

    Promote teamwork within own team and across Payment’s space.
    Provide ways and means of challenging the way we have always done our things. Challenge the status quo. Support an empowering climate within the team. Share knowledge, experience, best practice, and provision of constructive feedback as required and when necessary.
    Support and adopt the implementation of change initiatives.
    Participate in local events to support local needs, develop individual and team skills and raise Absa Kenya profile in the local community.
    Support with robust succession plan within the department.
    Ensure efficient time management within the team by completing the day’s work in a timely manner.
    Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
    Manage self- leave days as per the leave plan required.
    Participate in events organized by the centre and bank.

    Self -Time split 5 %

    Agree your personal objectives and developments with your Line Manager.
    Pursue self-Development to increase personal effectiveness, acknowledge strengths and areas for development.
    Obtain constant feedback on individual performance and development from your Line Manager

    Controls -Time split 20%

    Achieve operational rigour compliance in all aspects of the Corporate back-office processing.
    Undertake snap checks within stipulated period and ensure operational weaknesses/gaps are identified and addressed.
     Actively participate in operational change management activities as required.
    Implement and monitor the operational risk management guidelines for the centre, working with other team managers to identify and resolve
    Manage the operational risk profile i.e., DRCA, Risk events and Health / safety standards compliance.
    Develop and maintain a fit for purpose Business Continuity Management plans in conjunction with Team Managers
    Ensure adherence to the Group IT security policy and controls in accessing the system
    Comply with Operational risk and rigour in respect to protecting our people, customers, assets, and the organization.
    Carry out snap-checks in a timely manner.
    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

    Knowledge and skills:

    Good knowledge of branch-based products and services frequently used by Retail, Business Banking and Corporate customers including features and set-up arrangements.
    A good understanding and working knowledge of all computer systems and applications used at Payments.
    Good knowledge of all Payments and corporate products.
    An understanding of the team performance objectives. A working knowledge of relevant legislation e.g., KYC, Money Laundering, Service standards, Healthy and Safety Standards etc.
    Excellent Customer Service.

    Competencies:

    Drive Performance
    Delight Customers
    Build Pride and Passion
    Execute at Speed
    Grow Talent and Capability
    Protect and Enhance our Reputation

     Education

    Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Credit Manager – Sanctioning (CIB)

    Credit Manager – Sanctioning (CIB)

    Job Summary:

        A credit professional responsible for credit risk structuring of transactions and sanctioning covering multiple industry sectors. The role holder will have specific responsibilities for a range of Corporate and Investment Banking customers. 
        Support the Corporate Credit team in providing credit input to ABSA Kenya, delivering a World-Class Credit service and contributing towards achievement of the team’s risk and business objectives.
        Ensuring the optimal quality of the credit portfolio by application of best practice in decision-making, to a maximum of his/her personal lending discretion.

    Job Description:
    Credit Risk Management:
    Outputs:

    Ensure the highest standard of credit quality through the structure, sanctioning, monitoring and control of credit applications. Maintenance of these standards both personally and as part of the Corporate Credit Team.
    Sole lending discretion, BBG linked set at a maximum (depending on personal experience/accreditation).
    Exercise judgement and discretion in the evaluation and approval/decline of higher risk classification credit proposals.
    Provide feeds into business and credit policy development, where appropriate.
    Provide feeds into credit process development, where appropriate.
    Implementation and ongoing delivery of business and credit policies and processes.
    Responsibility for personal adherence to governance, compliance and lending portfolio controls.  Ensuring own conformance to policy and procedures within the Corporate Credit Function, including proactive management of agreed responsibilities for Data Integrity.
    Maintain interactive relationship with Credit Risk Training/Coaching & Support Team and Conformance Team.
    Advise on risk reward and challenge pricing where appropriate.
    Identify trends in performance of the CIB book, picking up on any Lessons Learnt from overall portfolio quality and Transactions.

    Business Risk Partnership:
    Outputs:

    Deliver service in line with agreed business needs.
    Work in partnership with Country colleagues and proactively anticipate, respond to and seek to exceed the expectations of customers. 
    Work with Country colleagues, providing post application-based coaching and discussion, where appropriate to ensure effective development and delivery of bespoke Risk solutions for customers.
    Identify Lessons Learnt from transactions and portfolio and share within business/Risk forums to drive improvements in products and processes
    Proactively contribute to embedding agreed change management initiatives in support of process and quality improvements, cost reductions and development of people.
    Contribute towards the Team operating within cost budgets making recommendations for ‘working smarter’.
    People Management
    Support the Team Leaders in delivering effective performance development for individuals within the team.
    Drive proactive application of ABSA Values both personally and throughout the team and coach and support colleagues within the Team.

    Education:
    Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Branch Operations Lead

    Branch Operations Lead

    Job Summary
    To provide specialist advise and support in the maintenance and analysis of operational data in order to provide accurate reports and information to relevant business stakeholders, through the execution of predefined objectives as per agreed SOPs.
    Reports to: Branch Manager
    Job Purpose:

    To drive and deliver exceptional Retail and Business Banking performance together with the Branch Manager, through the provision of efficient business management, powerful leadership, team development and achievement of Operational & Controls rigor excellence in branches.
    Principal assistant to the Branch Manager.
    Achieve operational & Controls rigor excellence and maintenance of a healthy business environment through strict adherence to operations and compliance policies and guidelines.
    To drive implementation of business and service strategies to deliver Retail and Business Banking performance and growth targets in the branch.
    Provide powerful leadership in the branch to ensure the delivery of the business plans by establishing a high-performance culture amongst the branch team. Guidelines

    Key Accountabilities:
    Internal Controls, Governance, Processes & Procedures – 40%

    Ensure proper controls, processes & procedures are adhered to at all time as per the laid down Absa bank policies.
    At all times, ensure branch is opened and closed as per the approved regulatory timelines. Operations staff are ready and equipped to serve customers. This includes, opening and closing branch batch on the core banking systems
    Branch must maintain the look and feel as per the Absa bank standards.
    Ensure that Absa Bank’s policies are always adhered to when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is always observed.
    Ensure that Snap checks are undertaken strictly as per the laid down bank procedures (Monthly, quarterly, annually)
    Ensure all relevant system reports are printed, appropriately reviewed, signed off on timely basis and filed as per Absa Records Management policy.
    Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents regarding LCT/OTT/FX Trades, safeguarding records, and not disclosing suspicions to customers.
    Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses and to protect Bank and customer assets.
    Ensure that the branch achieves a minimum of Satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
    Ensure that relevant approvals for all transactions are always sort as guided in the laid down policies.
    Ensure Data privacy policies are adhered to at the branch at all time

    Business Growth: Time split 25%

    Together with BM, create ownership of the branch performance targets. Agree branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation and Returns.
    Ensure quality sales – funded accounts, no mis-selling, complete on boarding process including offering digital channels and debit cards
    Lead the branch team in supporting the branch to achieve its Customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals and acquisitions. Support will include: Achieving branch sales targets as well as participating and leading sales activations
    Ensure new business is properly BOLked and all income due to the Bank in terms of charges, commissions, fees are collected as per current tariff.
    Support sales staff through seeking dispensations, Appeals, CRB Reports and any other support in product processing.

    Customer Experience: Time split 20%

    Ensure excellent customer experience is always maintained.
    Ensure set TAT is always achieved.
    Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
    Ensure set TAT on response to customer queries on phone, email or by letters is strictly adhered to.
    Ensure customer data is up to date.
    Ensure branch NPS score are maintained as per the set standards
    In conjunction with the Branch Manager, co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements
    Provide leadership around customer experience at the branch
    Monitor the counter service to ensure customers are served within acceptable waiting time having a work plan for both peak and off-peak periods.

    Capacity Building & People Management 15%

    In conjunction with the Branch Manager, build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations and effective succession opportunities to ensure maximum productivity.
    Support in resource planning, setting performance objectives and measures of success for direct reports and providing regular feedback on performance.
    Provide leadership by constantly offering training and guidance on the colleague’s expectations. Adequate coaching and mentoring of branch staff.
    Effectively manage, mobilize, and coordinate branch resources (Staff, equipment, safe environment etc.) to achieve the common goals.
    Ensure the assigned e-learning and internal training activities for self and direct reports undertaken within set timelines.
    Determine and manage Training Needs Analysis and Succession plans for direct reports and ensure they do the same for all their staff
    Manage performance/disciplinary issues/grievances for branch staff
    Leave Management

    Technical Competencies

    Knowledge of Banking and Business Operations
    Audit standards & Legislation
    Basic Credit Skills
    Compliance and Regulatory Framework
    Risk management
    Conceptual and analytical skills
    Technology Skills

    Behavioural and Cognitive Competencies

    Results and achievements oriented
    Leadership and Management Skills
    Communication & Interpersonal Skills
    Negotiation & Selling Skills
    Human Resource Management Skills
    Conscious of banks reputation

    Education
    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Universal Banker/SME Banker Universal Banker/SME Banker

    Universal Banker/SME Banker Universal Banker/SME Banker

    The purpose for this role is to have a dedicated resource with the appropriate skills and knowledge to support the Bancassurance strategy in Commercial Banking.

    Responsible to Business Development Manager- BB and CIB with corporate sales, general client management, renewals management, premium collection and stakeholder engagement.

    Role will involve enhancing Insurance business development through effective renewals management, ensuring all new business is written via ABIAL and insurance cross sales from CIB clients

    To implement sales plans/actions/ promotions and identify sales opportunities
    To ensure compliance objectives are adhered to 

     

    Job Description

     

     

    Business Development: 70%:

    Responsible for the achievement of the Commercial Banking revenue targets
    Support the Commercial Banking teams to ensure that insurance business is done on time, and through the ABIAL
    Support the Commercial banking team and RMs to ensure that NTB insurance requirements are sourced and placed with the approved underwriters, underwriter through the ABIAL
    Support and work with Trade Finance team to ensure that all Letters of Credit customers are provided with marine cover through ABIAL and the same is embedded in the process
    Joint customer visits with RMs to understand insurance needs and tailor customer led
    Attend Commercial Banking sales connect sessions to report on insurance Pipelines and uptake progress and enlist support, plus get insights on opportunities available.
    Ensure Weekly dashboard, monthly and quarterly performance tracking is shared with all stakeholders
    Have Sales activations and customer sensitization(quarterly) in partnership with partners to increase uptake and leverage on Bank customers activities to position the same
    Servicing Commercial Banking customers and ensuring the TATs with customers are adhered to
    Monitoring and evaluation business strategies set
    Obtain Approval of all sales related expenses
    Dashboard management with relevant MI teams to confirm accuracy of management reports on sales activities
    Quarterly business review meetings with Insurance partners to discuss business activities
    Identifying cross and up sale opportunities and track performance
    Work with the Business Development manager -BB and CIB to ensure strategy deliverables are properly documented and monitored.
    Responsible for call reports on customer visits.
    Ensure all documentation is correctly completed, collected and submitted as per procedure manuals and SLA’s
    Work with partners to ensure Commercial Banking customers receive bespoke solutions and service

     Rigor/compliance: 5%:

    Ensure all regulatory requirements are met by ensuring compliance to the insurance act and SLA’s
    Ensures review and escalation if required, of Sales administrative issues.
    Responsible for compliance with business procedure manuals
    Ensuring all claims are reported, tracked and resolved as per SLA by COE
    Ensure compliance with Snap checks process and internal audit

    People management:15%:

    Managing relationships with Commercial Banking colleagues to drive business
    Dealing with outlets, operations center to ensure full understanding of the insurance process & procedures
    Motivation of relationship managers through agreed programs
    Ensure the team is achieving the desired

     Premium collection and policy administration;10%:

    Ensure all premium is collected from all sales as per laid down procedures in accordance with the insurance Act and SLA’s with partner insurers
    Provide management reports on premium collection status of all sales done on a weekly basis
    Manage all aspects of premium refunds raised by sales teams
    Ensure all premium is receipted as received with partner insurer in liaison with Head office- Bancassurance teams 

    Technical skills / Competencies

    Excellent business development skills and insurance product knowledge
    A learning mind-set to rapidly assimilate complex business issues and quickly solve problems in a structured manner or pre-empting issues that may arise where there is limited precedence
    Effective negotiating skills to secure both internal and external support and deal with external service providers
    Able to adopt and/or coach the use of a variety of methods to keep work streams on schedule and within budget
    Quality, high standards and controls
    Passionate Drive for results
    Service Excellence
    Planning and Organizing
    Good understanding of insurance processes
    Accuracy and attention to detail
    Problem Solving skill
    Time Management
    Communication skill
    Important relationships will include Head of ABIAL, Business development Manager, ABIAL team, customer channels teams, enabling functions, insurance companies and other business partners that include external intermediaries

    Knowledge, Expertise and Experience & Qualifications
    Essential

    A Business-related Degree from a recognized university.
    COP qualification, Diploma in Insurance, LOMA or progress in ACII qualification
    Exposure to Corporate business and strong relationship management skills
    Knowledge of insurance business (claims management & underwriting), products and processes.
    Presentation skills and expertise in proposals presentation experience
    Exposure to governance, control and risk management
    Proven ability to effectively work across teams

     
    Preferred
    Insurance Broker/ Sales experience in dealing with Corporate insurances and relationships
    Education
    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
    Apply

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • IRM Analyst

    IRM Analyst

    Job Summary
    To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.
    Job Description
    Function and Business Area Purpose
    About  Information Risk Management and Data Privacy
    Information Risk Management and Data Privacy’s role is “to safeguard the integrity and security of Absa Bank Kenya’s data, infrastructure and applications by identifying, managing and leading, either directly or through partnerships, all aspects of Information Risk and Security. IRM & DP integrates processes, people and technology to manage Information Risk and Data Privacy in accordance with the Bank’s operating model and risk appetite.”
    Job Purpose
    The job holder will be a member of the Kenya Information Risk Management and Data Privacy Teams responsible for implementing the Logical Access Management guidelines across ABK.   The primary function of the role is to ensure information is protected effectively and consistently based on its criticality. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
    Controls Agenda: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
    Main accountabilities and approximate time split

    Accountability: 30 %

    Oversee and support Information Risk Management in the following areas:
    Assisting the IRM team with identifying appropriate mandates/role profiles for employees, contractors and vendors.
    Establish and/or support processes for users management (joiners/movers/leavers).
    Support of the BUs in identifying Toxic Combinations and Segregation of Duties in regards to system access.
    Manage Information Security Violations Monitoring processes

    Accountability: 10 %

    Develop and/or maintain local LAM procedures to assist in the embedment of IRM policies.
    Creating awareness through trainings.
    Induction training for all new to bank employees.

    Accountability: 25 %

    Ensure that IRM policies and standards are embedded via performing regular snap checks and other 2nd level checks.
    Review access levels, JML processes and other user provisioning roles.
    Monitor Data management activities providing oversight to the business on data quality

    Accountability: 20%

    Ensure that High critical applications are reviewed from a LAM perspective (access rights & security matrix are in place).
    Support record management across the business

    Accountability: 15%

    Identifying applications gaps in relation to information risk and remediation following agreed actions with the business.
    Partake in new applications roll out to ensure it is complying with LAM policy requirements.

    Technical skills / Competencies
    Education and Experience Required:

    A degree from a reputable learning institution.
    Professionally Certified (e.g. in CRISC, CISM, CISA) or CISSP or similar certification.
    Accredited in Information Management/Information Sciences of 5 years in Financial Services or related industry.
    4 years experience, preferably in IT Security and Risk management related role.
    Experience fulfilling a consulting role.
    Proven relationship with executive management and communication skills.
    Extensive Microsoft office skills (Word, Excel, PowerPoint, etc.)
    Reasonable understanding of the principles, practices, and techniques related to Information Risk Management.
    Knowledge and understanding of the implications, to Absa, of the laws and regulations associated with Payment Card Industry, Data Security Services (PCI, DSS).
    Knowledge of wider aspects of risk control, operations and processes.
    Detailed understanding of the Risk assessment processes.
    Experience of a consultancy working style (i.e. used to working collaboratively across the business – essential for undertaking the assessment roles)

    Competencies:

    Information Management
    Experience of developing IRM Standards – Basic
    Quality Focus – Competent
    Implementation Management  – Competent
    Influencing – Competent
    Information Security – Expert
    Understanding of compliance requirements relating to records retention – Competent
    Experience of developing communication and training strategies – Competent
    Understanding of records management technologies – Competent
    Planning and organization – Competent
    Problem solving – Competent
    Detailed understanding of the principles, practices, and techniques related to Information Risk Management.
    Technical Security background and experience of working on application developments
    A good understanding of the issues faced with outsourcing to external vendors and experience of conducting vendor assessments.
    Ability to influence senior management in relation to important Risk decisions.
    Proven leadership, relationship management and communication skills

    Knowledge, Expertise and Experience

    Have core information risk management, confidence and a willingness to deliver.
    Good communication skills.
    Highly motivated and able to coordinate multiple activities across various disciplines.
    Experience of working in a financial organization would be beneficial.
    Awareness of operational risk disciplines, key risk indicators relevant to information risk and a business-focused approach to controls is also beneficial.  However deep technical knowledge in any one discipline is not a requirement for this role.
    It is essential that the candidate has a resilient, flexible approach to work, as a pre-requisite for working effectively as part of Barclays Information Management team.
    He or she must be prepared to turn their hand to support other requirements if needed, while ensuring that the core IRM responsibilities are maintained.
    A proactive and hands-on approach is essential to demonstrate that the value that this role and function can add to our organization.

    Education
    Further Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Premier Relationship Manager-Nairobi Region Digital Wallet Analyst-1

    Premier Relationship Manager-Nairobi Region Digital Wallet Analyst-1

    Job Summary
    To provide specialist advice and support in sales, enabling the provision of sound claims assessment expertise.
    Job Description
    Responsible for recruiting and maintaining a portfolio of premier clients, by selling a high quality, relationship oriented, financial planning service, supported by a dedicated Account Executive. Clients are recruited from the existing Bank customer base and externally with the aim of developing significant sales, and high levels of client satisfaction through a mutually beneficial relationship.
    The client relationship is managed on a highly proactive and ongoing basis over an extended period. Whilst part of a team, the jobholder operates on a mobile basis, meeting clients at times and locations convenient to the client
    Education
    Higher Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Graduate Talent Program Trade Finance Specialist

    Graduate Talent Program Trade Finance Specialist

    Job Summary
    We are delighted to announce that we are now accepting applications for 2022 Graduate Talent Program. The Program will be an 18-months rotational and development experience aimed at acquiring and developing future skills as we bring possibilities to life for our successful candidates.
     
     
    Job Description
     
     
    2022 Graduate Talent Program
    We are delighted to announce that we are now accepting applications for 2022 Graduate Talent Program. The Program will be an 18-months rotational and development experience aimed at acquiring and developing future skills as we bring possibilities to life for our successful candidates.
    The program Career, Learning and Development:

    Multiple rotations across the business
    Best in class learning and career development platforms
    Dare to Lead Program –aims to promote and encourage the right leadership behaviors across all levels of the bank, aligned to our Purpose and Values.
    Support network of mentors and Coaches to facilitate career progression

    Developing you
    Our Graduate Talent Program aims to develop a unique skillset by working alongside subject matter experts across multiple job rotations. This will allow you to develop both technical and leadership skills.
    By excelling in our Graduate Talent Program, you will be well placed to fulfil your career goals and have an opportunity demonstrate your potential to be a future leader in our business.
    What are we looking for in the graduates?

    A degree in business related field, Statistics, Insurance, Computer Science, Data Science, Software Engineering, Agriculture, or Investment Banking
    Graduated in year 2020 or 2021 with at least a 2nd class upper degree and has the certificate
    Scored at least Grade ‘A-’ (A minus) in mean grade and in Math’s, and English in KCSE or its equivalent
    Have a professional certification or qualification
    Should have completed a free Readytowork programme on https://readytowork.absa.africa (Takes about 45 Minutes to complete)
    Is Brave, Passionate, and Ready to bring their possibility to life
    Bold to share their thinking and challenge the status quo

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Digital Wallet Specialist Digital Wallet Analyst-1

    Digital Wallet Specialist Digital Wallet Analyst-1

    Job Summary

    To provide specialist advice & support to elicit, analyse, digital Wallet processes, policies & information systems, through the execution of predefined objectives as per agreed (SOPs).

    Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.

    Job Description

    Accountability: Service (Applications) Availability

    The prime responsibility is for maintaining the availability and reliability of Digital Wallet applications to ensure that IT can effectively meet service targets in accordance with planned business objectives for the service.

    The accountability also has a responsibility of analyzing existing application availability issues and problems to determine ways to improve availability at acceptable cost levels.

    The accountability has a responsibility to determine availability requirements for new applications or enhancements to existing applications.

    Key Activities
     

    Apply relevant research methodologies, tools, and techniques to gather information effectively and purposefully
    Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
    Deliver IT Digital analysis services as per agreed performance contract
    Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
    Identify and recommend new innovative ways of achieving quality results
    Optimize the availability of the IT infrastructure to deliver cost effective improvements that deliver tangible benefits to business units and customers
    Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
    Provide holistic management of availability that includes people and processes as well as technology
    Take actions to achieve reductions in frequency and duration of incidents that impact Digital Wallet availability
    Ensure shortfalls in Digital Wallet availability are recognized and appropriate corrective actions are identified and progressed
    Create and maintain a forward-looking availability plan aimed at improving the overall availability of IT services and infrastructure components to ensure that existing and future availability requirements can be met
    Provide regular reports on availability to Technology management and respective business partners
    Organize and maintain a regular availability review process with both key business and IT representatives
    Initiate and coordinate actions required to maintain or improve availability of applications
    Act as a coordination point for changes to availability levels of applications when needed
    Establish measures and reporting that reflect business, user and IT support requirements with regards to application availability
    Participate in Change Control meetings to assess and authorize changes from an availability perspective
    Assist in SLA negotiation efforts from an availability capability standpoint
    Define the key targets of availability required for the applications and their components that underpin a new or enhanced IT application as the basis for an SLA agreement
    Analyze and review actual availability levels achieved against SLAs and OLAs
    Maintain an awareness of technology advancements and best practices that support application availability

    Accountability: Test Management
    Responsibility is to ensure that proper testing occurs for all Digital Wallet changes released into the production environments

    Key Activities

    Work closely with Release Analysts
    Review releases and assign appropriate release testing tasks
    Compile and review the Testing Deliverables
    Conduct installation procedure tests
    Participate in functional, performance, and integration testing results
    Coordinate user acceptance testing
    Coordinate back out testing
    Conduct supporting documentation review
    Compile test results
    Conduct release test review
    Coordinate post release testing
    Validate and communicate results of testing activities

    Accountability: Business Liaison

    Single point of contact for one or more business units to represent IT Digital Wallet services.

    Key Activities

    Identify service needs for the Business Units represented to IT
    Escalate Business unit service issues to the Service Manager
    Communicate service status on service issues to the Business Unit
    Assist in SLA negotiation efforts with Business Unit(s)
    Report on quality of services rendered to Business Unit(s)

    Accountability: Risk Management

    Build relationship with country Technology Risk and Compliance team and provide support wherever required.
    Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
    Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

    Accountability: People Management

    Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
    Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
    Establish and maintain a succession plan for the team.
    Approve leave requests for team members and create leave plan to ensure adequate coverage.
    When required, initiate disciplinary processes for team members calling on support from Human Resources when required.
    Resolve grievances rose by team members and escalate only if required.
    Address poor performance of any team member through the formal Performance Accelerator programme and ensure that continued poor performance is appropriately dealt with.
    Motivate team members and ensure that their efforts are recognised.
    Participate in the creation and implementation of Employee Opinion Survey (EOS) actions for the team.

    Education And Experience Required

    Undergraduate or higher in Computer Science or any other Technology related field.
    Software development experience
    ITIL Certification or Equivalent
    Architecture Framework Certification (e.g. TOGAF The Open Group Architectural Forum 8.1).
    7 years minimum IT experience
    Experience in mobile financial services from either Telco or Financial Institution companies.

    Subject Matter Expert Qualifications

    Dev Ops Certification
    Agile and Scrum master Certification will be added advantage
    ITIL Certification
    Minimum 7-10 years’ experience in IT exposure
    Minimum of 2 year service management experience

    Knowledge & Skills: (Maximum of 6)

    Translate Bus Requirements to Tech Solutions (Solid)
    Software development skills (Solid)
    Negotiation Skills (Solid)
    Strategic Thinking (Solid)
    ITIL – Governance Framework (Solid)
    Communication Skills (Written and Verbal) (Solid)
    Subject matter expertise (Solid)
    Understand the IT service delivery within a corporate environment (Advanced)
    Conceptual thinking skills (Solid)
    Ability to analyse, make decision and initiate act (Solid)
     

    Competencies: (Maximum of 8 competencies)
     

    Agile ways of working (Meets all the requirements)
    Business Analysis (Meets all the requirements)
    Commercial mindset – (Meets all the requirements)
    Creative and innovative thinking (Meets all the requirements)
    Openness to change (Meets some of the requirements and would need further development)

    Education

    Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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    Use the link(s) below to apply on company website.  

    Apply via :

  • Finance intern-1

    Finance intern-1

    Job Summary
    Participate in an internship programme in order to maximise individual and organisational development, through the execution of predefined internship objectives.
    Job Description

    Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives
    Learning: Attend and participate in all training and development interventions against agreed development objectives
    Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis
    Administration: Effectively fulfil all required administrative duties, including tracking and reporting | 

    Education
    Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Grants Manager Kenya-Somalia H/F

    Grants Manager Kenya-Somalia H/F

    SIF is looking for a Grants manager based in Nairobi for its mission in both Kenya and Somalia.
    Context
    Open since 2012, SIF’s mission in Somalia, helped host populations and internal displaced people in Kismayo.
    SIF contributed in improving food security and livelihood of vulnerable households in both countries. People impacted by the floods also received hygiene and first need kits. SIF developped as well its activities during COVID-19 pandemic by distributing medical supplies in Somalia. The sponsorship of orphans also supported their access to education.
    The Grant manager will be Under the supervision of the programme coordinator and will work closely with project officers & managers and the MEAL manager.
    Your main responsibilities are the following (evolving and non exhaustive list) :

    Provide support to the HOM in developping SIF’s fundraising strategy and updating donor maping.
    Facilitate continuate donor interaction/relation with relevant key institutional donors through keeping tabs of key donor events/meeting and advising the HOM accordingly.
    Coordinate with headquarters throughout proposal development process.
    Support the organisation of project kick-off and close-out meeting and periodic grant review meeting, and other grant related meeting.
    Provide technical guidance and deliver trainings on SIF and donor guidelines and proposal development and reporting to programme staff and field offices.

    Profil

    Relevant Master’s level qualification in project Management/Development Studies or similar academic achievement.
    3 years experience in proposal, project or programme development, reporting, or grant management in an INGO.
    Good knowledge of funding environment, including but not limited to European donors.
    Proven experience in successfully applying for institutional donor funding.
    Fluent in spoken and written English.
    Ability to plan workload and demonstrate accountability and proactivity
    Good organizational skills including accuracy, consistency, attention to details, tenacity and ability to work under pressure.

    Conditions

    First 6 months French full time temporary contract.
    Starting date: ASAP.
    Perdiem/Guesthouse.
    Health insurance, 60% covered by SIF.
    Rapatriation insurance, 100% covered by SIF.
    R&R to your homecountry covered by SIF after 6 months of mission.
    Leaves everey 3 months.

    SIF commits to:
    At SIF, we consider diversity as a wealth. Every applications fitting the job description will be thoroughly evaluated.
    SIF reserves the right to check the criminal records according with the current law.
    SIF respects the humanitarian principle of “Do no harm” and ensures child security as a primary consideration.
    SIF practices a policy of zero tolerance toward every type of fraud, corruption, moral harassment, abuse or any type of violence, more broadly every type of offense to the legislation, regulation and code of conduct.
    SIF rallies its personnel in the promotion, diffusion and respect of its chart’s principles.
    You fit this profile and support our commitment?
    Join our solidarity chain by applying to this job offer

    Apply via :

    .careerbuilder1.eu