Company Founded: Founded in 1991

Core Banking Support Analyst

Job Summary

To provide specialist advise and support related to applications analysis or services, in order to meet client needs, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details.

Job Description

Core Banking Support Analyst

Job Summary / Purpose:

The role provides function level one support to business functions by translating business needs into technical requirements. The role holder acts as the link between business users and technical support team (Centre and Vendors), works with the support teams to meet business needs.
The role coordinates COE change management, extracts data as per business user requirements, provides support to know errors or problems where solutions and data is available to guide such as inactive GL, and balance mismatches, estimates project timelines and collaborates with development teams. Build knowledge base to build technical support continuity.

Key accountabilities/Deliverables/Outcomes

Incident Management

Responsibility is to ensure that proper resolution and stakeholder management for all Application queries.

Key Activities

Work closely with users and offshore teams to provide solutions.
Participate in functional, performance, and integration changes and subsequent actions to alter or amend them.
Support resolution of issues and consult with lead application analysts and third-party providers where needed.
Act as a coordination point between callers and application experts.
Translate user queries and requirements.

Change Management

Responsibility is to ensure that proper change processes for all Application changes released into the production environments as assigned to you.

Key Activities

Work closely with Project teams, business teams and Lead solution architects.
Participate in functional, performance, and integration changes.
Approval processes (pre-change and change specific approvals)
Raising and following though Changes
Review releases and assign appropriate change tasks.
Compile and review the Deliverables.
Coordinate back out measures.
Coordinate post release.
Compile results.
Validate and communicate results of Changes.

Business Liaison

Single point of contact for one or more business units to represent IT services.

Key Activities

Identify service needs for the Business Units represented to IT.
Escalate Business unit service issues to the Service Manager
Communicate service status on service issues to the Business Unit
Report on quality of services rendered to Business Unit(s)
Translate Business Requirements to Tech Solutions
Analyse, make decisions and initiate.
Resolve problems or technological challenges that conform to defined architectural principles and solving day to day BAU.

Service (Applications) Availability

The prime responsibility is for maintaining the availability and reliability of core applications to ensure that IT can effectively meet service targets in accordance with planned business objectives.

Key Activities

Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
Take actions to achieve reductions in frequency and duration of incidents that impact application availability.
Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed.
Act on agreed appropriate actions with Line Management to maintain or improve application availability levels.
Act as a coordination point for changes to applications when needed.
Maintain an awareness of technology advancements and best practices that support application availability.
Log and monitor and work towards resolving incidents in the Portal and ensure they are scoped for release.

Risk Management

Build relationship with country Technology Risk and Compliance team and provide support wherever required.
Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls, and compliance requirements.
Devise and implement an effective plan to deliver a satisfactory risk and audit profile for Operations & IT and achieve audit and assurance targets.

People Management

Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
Create documents, presentations and other CoE related documents.

Preferred Qualification

Bachelor’s Degree in computer science or any IT related fields.
ITIL v4 Certification
Database Certification Oracle DBA, Microsoft SQL, PostgreSQL.

Preferred Experience

3 or more years of IT Business System support experience in a busy business environment.
Proficiency in database management Microsoft SQL, Oracle DBA and/or PostgreSQL.
Project management and user testing experience.

Knowledge & Skills

Translate Bus Requirements to Tech Solutions (Solid)
Negotiation Skills (Solid)
Strategic Thinking (Solid)
ITIL – Governance Framework (Solid)
Communication Skills (Written and Verbal) (Solid)
Subject matter expertise (Solid)
Understand the IT service delivery within a corporate environment (Advanced)
Conceptual thinking skills (Solid)
Ability to analyze, make decision and initiate act (Solid)

Apply via :

absa.wd3.myworkdayjobs.com

November 5, 2024
Deputy Company Secretary Growth Manager

Job Summary

To develop tactical governance and secretarial strategy and delivery plans, formulate associated practice and to ensure operational implementation and adaption across a single practice methodology, governance and delivery objectives

Job Description

To provide legal support to Absa Bank Kenya and its Subsidiaries, identify and manage legal risk in the Strategic Business Unit (SBU), liaising directly with the businesses as appropriate.

To provide Company Secretarial services to Absa Bank Kenya Subsidiaries and specific insurance entities within Absa Group (“Assigned Entities”)

Key Accountabilities.

Legal Support and Advisory Duties (50%)

Provide objective, conscientious and fearless advise to the Bank.
Support the long-term growth of the business by providing pragmatic and effective legal advice to manage legal risk across the business and assist in the design and implementation of procedures to manage, at an appropriate level, this risk.
Ensure that all aspects of legal risk are identified covered and controlled in the implementation of new projects, systems, procedures, and products.
Develop and deliver strategic legal risk management initiatives.
Ensure best practices are adopted and guidelines complied with, and that all activities comply with applicable laws, rules, and regulations.
Ensure that changes and developments in legislation, regulations, guidelines, and practices affecting the markets in which Absa Bank Kenya and its Subsidiaries operate are analysed, evaluated, and reported as required.
Coordinate Business training on legal subjects either internally or through stakeholders (e.g. Law Firms)
Embed the five legal policies, namely, Contractual Arrangements Policy, Use of Law Firms Policy, Litigation Policy, Intellectual Property Policy and Competition & Anti-Trust Policy
Identifying and meeting management information requirements for the measurement of legal risk exposure, performance (both of internal and external legal resources) and productivity.
Identifying and meeting management information requirements for the measurement of legal risk exposure, performance (both of internal and external legal resources) and productivity.
Contributing to the development of Absa Bank Kenya strategy through the identification of legal risk.
Liaising with the Heads of Functions & Departments to ensure that these teams can meet the ongoing requirements of the business.

Company Secretarial Duties (40%)

Responsible in the Assigned Entities and Absa Bank Kenya Subsidiaries for:

Ensuring Corporate Governance standards are maintained/improved in the Assigned Entities and Absa Bank Kenya Subsidiaries
Delivery of high-level business information/data relating to local and regional business activities
Channel for distributing and receiving information critical to Group Corporate Secretariat (GCS) as required.
Monitoring compliance with GCS and Group policies for Assigned Entities and Absa Bank Kenya Subsidiaries
Formulating standards and policies within Kenya and the region and for the Function and embedding in the Business
Assisting with annual audit (governance/legal or otherwise) of the Assigned Entities, Bank Subsidiaries Board and directors
Identify risk and problem areas in the business that need solutions.
Organisation and coordination of Board & Board Committee Meetings
Preparation of Board Minutes, Resolutions, Powers of Attorney etc.
Maintenance of statutory records.
Organisation and coordination of General Meetings and special general meetings
Filing of Statutory Returns and Procurement of required Licences
Board Management including induction, training and development of Directors.
Provision of company secretarial services and advice to senior management within Assigned Entities and Absa Bank Kenya subsidiaries, including listing obligations (debt and equity), AGM, Report and Accounts etc.
Responsibility for process of notifications to the regulatory authorities.
Management of database of information on Group companies and directors.
Monitoring and implementing appropriate Corporate Governance regulatory (such as the Group Governance Framework) and statutory developments and ensuring compliance.
Managing the Company Secretarial budgets for Assigned Entities and Absa Bank Kenya Subsidiaries

Team Leadership (10%)

Provide education, training, and support to the businesses on relevant legal risk issues and developments as appropriate.
Ensure an up to date and relevant knowledge of principal areas of law and practice in all relevant jurisdictions.
Undertake performance reviews and providing coaching and support for the SBUs.

Preferred Qualifications

Law Degree from a recognised reputable University
An Advocate of the High Court of Kenya OR Solicitor/Barrister (or equivalent)
Member of the Law Society of Kenya
Certified Public Secretary in good standing with the Institute of Certified Secretaries of Kenya (ICS)
Master’s or advanced degree in law or business would be an added advantage.
Possesses at least seven (7) years demonstrable experience in company secretarial services/corporate governance matters as well as legal risk management experience in banking law/financial services law within the banking sector or the equivalent experience in a busy corporate body or law firm of good repute.

Preferred Experience

Strong technical legal ability
Demonstrable experience of a significant number of those areas of corporate and business law relevant to Absa Bank Kenya and its subsidiaries including, but not limited to, banking law, company law, data privacy, law of contract, lending, commercial and civil litigation, employment law, pension law, commercial contracts, and capital markets.
Loan Market Association (LMA) agreements and Project Finance experience
Understanding of Absa Bank Kenya strategy and Group strategy, business, and markets
Knowledge of Financial Services sector/industry
Wide experience and full understanding of legal risk management

Knowledge & Skills

Company secretarial, Corporate Governance, Compliance, and Investor Relations expertise
Articulate written and spoken English including legal terminology.
Ability to work with numbers confidently and to construct and use excel spreadsheets confidently.
Positive personal impact on colleagues in a ‘winning together’ collaborative environment.
Computer literate – comfortable user of usual office software packages
Role model
Ability to develop and support internal clients.
Prioritising, good at time management and etiquette
Strong commercial and legal risk management focus
Strategic planning
Project and resource management
Delivery under pressure
Effective communicator
Analytical, problem-solving skills with the ability to develop imaginative solutions.
Networking skills
Ability to pull together and mange ad hoc teams & resources to deliver timely and effective solutions.
Show enthusiasm for new ideas and contributes to implementation.
Work with others to improve and seeks coaching/mentoring for self.
Involve team members when developing recommendations and utilizes resources to the best effect.
Make the team a fun place to work, supports others to attain success of the team and function and encourages collaborative working/thrives in teamwork.
Give honest and candid feedback in a timely manner, constructively.
Work on team and Function wide initiatives to make Absa Bank a better place.

Behavioural Competencies

Effective communication in written and spoken English – Ability to communicate effectively and in an impactful manner to the business and various stakeholders including the Board.
Analytical, problem-solving skills with the ability to develop imaginative solutions – Having a pragmatic approach in balancing business needs vis-a-vis mitigation of legal risks by offering practical solutions with a strong commercial focus.
Stakeholder management, collegiality, and networking skills – Develops constructive and collegiate professional relationships across the business in providing support to internal client base and build relationships with external advisors (legal and non-legal).
Board management skills: coordinating the board calendar, efficiently setting up meetings, writing minutes, managing various board and shareholder engagements.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Community Facilitator -Marketing LAC

BACKGROUND

Kuja Community Facilitators act as the liaison between the platform and our audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build and sustain trust and connection online.
Their role is integral in onboarding new platform members and launching and sustaining Kuja through the next phases of the development process. Facilitators also help create engaging content and foster connection amongst members of the KujaLink community.

Main Tasks

The main responsibilities of the Marketing and Content Facilitator include facilitation, coordination, and administration of various projects on the KujaLink platform, focusing on the Latin American and Spanish speaking community.

The role involves:

Implementing the online community engagement strategy in collaboration with the Kuja team.
Acting as a brand ambassador and contributing to the development of the Kuja community.
Collaborating with the Content and Community Manager to develop and execute drip marketing campaigns aimed at engaging Climate CSOs, networks, and funders.
Researching and mapping new networks, CSOs, and funders from the Latin American and Caribbean (LAC) region to expand the Spanish-speaking community on KujaLink.
Organizing webinars for the LAC (and Global) community, CSOs, and regranters, and identifying urgent educational topics.
Onboarding new members and assisting them in completing their profiles.
Engaging and retaining current community members.
Working with the Kuja team to measure metrics and understand Community Growth and Evolution.
Understanding user needs over time and developing strategies for user retention.
Engaging with the KujaLink platform development and user experience team to ensure user feedback is captured.
Informing the development of internal community management processes and guides for future team members.
Maintaining constant communication with the Latin American and Spanish-speaking community on the platform.

Deliverables:

Monthly reports on the implementation and effectiveness of drip marketing campaigns.
Content creation deliverables such as videos, articles, and graphics for the KujaLink platform, both in English and Spanish.
Documentation of new networks, CSOs, and funders mapped from the LAC region.
Onboarding progress reports for new members and recommendations for profile completion improvements.
Regular updates on community engagement efforts and strategies.
Feedback summaries and recommendations for platform development and user experience improvements.

CONTRACT PERIOD

12 Months

QUALIFICATIONS

Degree in communications, journalism, public relations, marketing, or a related field.
Relevant years in the social sector (2+)
Fluency (written and spoken) in English and Spanish is required.
Solid understanding of civil society organizations in the global south.
Experience in drip marketing, including Mailchimp campaigning and strategy, to engage and nurture leads effectively.
Experience and knowledge of visual design tools such as Premiere, Photoshop, Canva, and Google Slides.
Familiarity with project management setups and processes.
Experience working remotely and coordinating activities across multiple time zones.
Background in support-related fields such as communications, PR, social media with the ability to interact with people online and understand how online trust works.
Strong written communication skills and ability to communicate ideas and concepts digitally and verbally.
Ability to create content and work with others.
Comfortable with using a very wide range of digital platforms (e-mail, Slack, Twitter, Whatsapp,
Zoom, WordPress) and experience with a range of online community platforms (Facebook, Linkedin).
Digitally savvy and able to keep up with the activity on the platform.
Flexible and adaptable with a high level of empathy and the ability to connect with users.

DESIRABLE

Experience in online community engagement with evidenced achievements (e.g. growing the size of an online community with several hundred members, delivering significant improvements on community retention).
Data analysis and trend-spotting.

This is an exciting opportunity for a dedicated and highly motivated professional.If you would like to join our team, please submit your application to jobs@adesoafrica.org quoting the position in the email subject matter. This application will be open until the position is filled.
Each application should be addressed to the Human Resources Department and include the following:Applications that do not include all of the above information will not be reviewed.

Apply via :

jobs@adesoafrica.org

November 5, 2024
Area Sales Manager Bancassurance

Job Summary

To build and develop a high-performing team through embedding performance development and coaching. Ensure that the team member receives coaching and feedback in order to develop and achieve their maximum potential, meet and exceed sales targets.

Job Description

SUPERVISION OF BANCASSURANCE OFFICERS (BSO)

TIME SPLIT 40%

Act as enabler to the Bancassurance Officers (BSO) under supervision by providing them with the tools and information to optimize sales
Through delegation to the Bancassurance Officers (BSO), achieve set annual sales targets. Monitor the performance of the Bancassurance Officers (BSO) on a daily, weekly, quarterly and annual basis and provide coaching and feedback on how to improve performance
Agree individual targets with the team members for products, assets, liabilities and campaigns.
Manage daily attendance levels within the team in compliance with the relevant HR policies, including the management and approval of leave within the team.
On a daily basis, monitor the movement of the Bancassurance Officers (BSO) to ensure that planned meetings or activities are being carried out in the field
Motivate staff and ensure they are recognized through the Absa Bank PLC recognition schemes
Identify training needs of the team and arrange for these needs to be met through on-the-job coaching and formal training
Communicate a summary of the training needs to the Regional Sales Managers at least annually. Ensure that the planned learning interventions take place particularly for compulsory training
Sit for Bancassurance Officers (BSO) interviews based on shortlist provided by Regional Sales Managers, HR and Resource Coordinator.
Induct new Bancassurance Officers (BSO) and ensure that they participate in formal induction as well as the compulsory compliance training courses
Sit for disciplinary hearings for misconduct or incapacity charges together with HR
Ensure that Bancassurance Officers (BSO) understand the compensation plans in place

SUPERVISION OF SALES ACTIVITIES

TIME SPLIT 40 %

Supervise product promotion campaign aspects by distributing material to Bancassurance Officers (BSO). Cascade key messages, including training for products to staff members, including training on new application forms
Monitor sales performance on a daily, weekly and monthly basis and provide results to the Regional Sales Managers

BUSINESS EXPANSION

TIME SPLIT 10 %

Work with Regional Sales Managers to unlock sales in companies through sales activations and financial trainings
Work with the sales teams and Regional Sales Managers to bring leads on new company sign ups

OPERATIONAL RIGOUR, COMPLIANCE AND CONTROLS

TIME SPLIT 10 %

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”
Ensure accuracy of each new account application, loan document, Barclaycard application and all other customer documents. Bancassurance Officers (BSO) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
Comply with general Absa operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.
Effective leave management of LGs in the team to manage branch costs
Effective management of reporting of LGs and prompt notification of any unexplained absences
Effective exit management
Effective management of performance records and use of LG Management tools to monitor performance and sales activities
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

CONTRIBUTE TO THE DEVELOPMENT OF THE TEAM

TIME SPLIT 5%

Share knowledge and experience with other Sales Managers in the team.
Provider cover for other Sales Managers in case of excessive workload or absence.
Share knowledge and experience and best practice with team members, Bancassurance Officers (BSO) and the broader business
Deputize for the Regional Sales Manager when required.

PERSONAL DEVELOPMENT

TIME SPLIT 5%

Agree annual performance objectives with the Regional Sales Manager, including specific sales targets.
Pursue continued improvement in personal development by participating in development programs and training.

Education and experience required

Insurance Qualification- Minimum Certificate of insurance
Competitor product sales experience
Insurance sales experience minimum 3years
Knowledge of the Bank’s products, services and policies including standard tariffs.
A good understanding of overall Retail goals & objectives, including the outlet’s objectives growth of sales, cost control and income contribution.
A thorough understanding of the sales process and the use of LG Management Tools
A working knowledge of the procedure manuals
A good working knowledge and understanding of relevant of legislation e.g KYC , Anti-Money laundering, banking code, service standards, health & safety standards etc.
A thorough knowledge of the bank’s internal departments, systems & procedures as well as risk & rigour requirements.
Preferred
A sound working knowledge of competitor products and services

Knowledge and Skills

Excellent planning & organization skills
Very strong communication & questioning skills
Good numeric & analytical skills
Networking
Good selling/influencing skills
Presentation skills
Listening skill

Competency

Competency definition/descriptor

We drive high performance to achieve Sustainability results
We play to win and are accountable for results.
We innovate, we are decisive, and we act quickly.
We learn from our failures; we are bold enough to change course.

We are obsessed with the customer

We are curious, we anticipate the customer’s needs.
We each take ownership of delivering the “One Absa” customer experience.
We outperform by going beyond customer expectations.

Our people are our strength

We integrate diverse perspectives to invent the future.
We collaborate with courage, honesty and powerful energy.
We trust, value and grow our people to achieve their full potential.

We have an African

heartbeat

We deliver a uniquely Absa experience, across Africa.
We co-create across Africa to deliver better solutions.
We actively engage our communities to bring people’s possibilities to life.

Technical Competencies

Business product and process awareness
Communication
People management & Team working
Interpersonal & networking skills

Apply via :

absa.wd3.myworkdayjobs.com

November 5, 2024
Humanitarian Affairs Officer, P4

This temporary job opening is being advertised for the position of Humanitarian Affairs Officer and is based in Nairobi, Kenya. The incumbent reports to the Head of Office (HoO) Office for the Climate Crisis Coordinator.

Responsibilities

Within delegated authority, the Humanitarian Affairs Officer will be responsible for the following duties:

Monitors, analyzes and reports on trends and developments relating to interplay between climate and humanitarian crises and related operations; identifies and documents good practices; and develops and maintains a “watch list” of countries with potential for humanitarian crisis.
Provides technical, policy and operational advice on the climate crisis and humanitarian issues and operations in the region; and, more generally, reviews and provides advice on a diverse range of policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance and the linkages with other related areas (e.g. human rights, environment, etc.).
Prepares or contributes to the development of reports, studies, background papers, policy guidelines, background papers and talking points relating to climate issues and humanitarian, emergency relief and related issues, and supports policy development work and decision-making on important issues.
Establishes and maintains partnerships with key stakeholders, including UN agencies, non-governmental organizations, academia, think thanks and other actors monitoring and analyzing humanitarian isuses; ensures appropriate mechanisms to facilitate collaboration and exchange of information both in and outside the UN system, including on early warning and contingency planning, etc.
Supports strategic planning and evaluation of complex humanitarian and emergency assistance programmes; helps ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations.
Provides technical and operational support to OCHA offices and partners, upon request, on issues relating to climate and humanitarian operations; inter-agency coordination and negotiations with stakeholders on key issues.
Supports capacity-building for handling emergency situations; develops country-specific indicators for countries of concern in collaboration with area experts and ensures the subsequent monitoring of these indicators; recommends actions based on the analysis of pertinent information.
Initiates and coordinates activities related to technical cooperation and technical assistance projects in disaster response and disaster response preparedness; formulates project proposals and relevant project documents; provides technical support to field work; reviews and clears project reports for submission to governments.
Serves as the primary focal point on specific topics or policy-related issues; keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues.
Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners humanitarian and emergency relief-related matters.
Performs other duties as required.

Competencies

Professionalism:

Conceptual and strategic analytical capacity, to include ability to analyze and articulate the humanitarian dimension of complex issues that require a coordinated UN response. Demonstrated problem-solving skills and judgment in applying technical expertise to resolve a wide range of complex issues/problems. Excellent drafting, communication skills, organization and coordination skills. Knowledge of the key elements of the climate crisis and its impact. Knowledge of region or country of assignment, including the political, economic and social dimensions. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery). Knowledge of institutional mandates, policies and guidelines pertaining to humanitarian affairs and knowledge of the institutions of the UN system. Demonstrated ability to complete in-depth studies and to formulate conclusions/recommendations. Ability to relate humanitarian affairs issues and perspectives, including gender issues, to political, economic, social and human rights programmes in affected country/region. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork:

Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication:

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

Advanced university degree (Master’s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven (7) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, development, or other related area is required.
Experience in humanitarian coordination and working with multiple partners in an inter-agency setting within the UN common system or in a comparable international organization is required.
Experience in working on the various aspects of disaster risk reduction and preparedness in a humanitarian setting is required.
Experience in conducting analysis on humanitarian trends and developments, reviewing reports and drafting recommendations for senior management is required.
Experience in planning and resource mobilization for operations is required.
Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is desirable.
Experience working in East Africa, South Asia and/or Latin America is desirable.

Languages

French and English are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Apply via :

inspira.un.org

November 5, 2024
Senior MEAL Officer

GENERAL DESCRIPTION OF THE POSITION:

Under the direction and supervision of the Programs Coordinator, the role of the Senior MEAL Officer is to establish and implement systems to promote evidence-based decision-making and to ensure harmonized monitoring, evaluation, accountability and learning practices across MEAL and program teams at the mission level. The position holder will support the design of standardized MEAL processes and tools in coordination with other departments. This will involve creating, developing, and supporting program teams to use MEAL systems to collect, aggregate and analyse data, and subsequently play a key role in ensuring that the reporting needs of key stakeholders are met. The office holder shall work with the programs team to utilise project implementation and monitoring data to develop concept notes and proposals for funding. S/he shall support the Mission partners in ensuring their MEAL systems are effective and responsive and in rolling out MEAL activities. Moreover, the Senior MEAL Officer acts as a custodian of the programmatic capitalisation of best practices, and actively seeks to enhance knowledge management, including the institutional memory conservation. Additionally, the post holder is expected to take a lead in MEAL budgeting and recruitment.

Duties & Responsibilities:

The Senior MEAL Officer will be responsible for the following function :

Lead the development of MEAL systems, including procedures, guidelines, and tools.
Advise management on MEAL solutions/options in the design of staffing, resourcing, and budgeting.
Support in program design and proposal development, including theory of change development and logical framework design.
Support the program teams in planning for and executing MEAL activities, including data collection methodologies and tools, and data management, analysis, and use.
Support the implementation, dissemination and utilization of evaluations, assessments, and monitoring data in program development, adjustment, review, and reporting.
Contribute to organizational learning through supporting specific analysis, lessons learned, and reports.
Capacity building and training of program and support staff as well as of partner organizations on MEAL technical and conceptual areas.
Ensure effective knowledge sharing within the mission.
Ensure effective complaints handling mechanism is operational, including maintaining a current complaint register, and responses provided within the shortest time possible.
Compile periodic complaints reports to management with recommendations based on data.
Serve as focal point for the mainstreaming of specific cross-cutting subjects and ensure they are implemented and reflected in programs with special focus on protection, gender, environment, and child safeguarding mainstreaming.

SPECIFIC RESPONSIBILITIES

The Senior MEAL Officer will be responsible for the following specific responsibilities.

Monitoring

Develop Mission MEAL Standard Operation Procedures and train relevant staff on them.
Ensure MEAL plan is elaborated for each project and adhered to.
Ensure that the minimum standards of humanitarian services are maintained during design of projects in accordance with the Sphere Charter and Core Humanitarian Standards.
Support program teams in organisation of initial project kick-off meetings for each project, launching the monitoring part of the project management plan (PMP).
Ensure periodic project reviews using the PMP Tool take place.
Ensure program monitoring data is collected in timely manner and is reliable and valid.
Support programs in data collection, analysis, and reporting.
Support programs in analysis of indicators and beneficiary data
Contribute to the development of monthly, quarterly, annual, and donor reports including beneficiary counting.
Contribute to the development of MEAL tools including data collection instruments to inform SIF strategic indicators.
Ensure all information is centrally held, accurate and retrievable including that held in databases and guide and support the development of appropriate data management systems.

Evaluation

Lead project specific assessments (baseline, end line) and a multi-sectorial needs assessment and support in beneficiary selection process.
Lead and/or facilitate internal and external project evaluations and learning exercises.

Accountability

Ensure project quality and accountability through field visits, providing support to program team and developing appropriate tools and mechanisms to enhance quality delivery of projects.
Set up simple systems to manage information generated by MEAL activities, such as complaints register.
Ensure feedback and suggestions are collected from affected populations and other stakeholders in adequate manner and followed-up.
Provide timely information to country management team about risks related to the projects and share recommendations with the program team and partners based on available data analysis.

Learning

Support Programs in organisation of lessons learnt or action review workshops.
Support in capacity building the programs staff on MEAL aspects such log frame, results-based reporting, etcetera.

Management

Supervise and support the MEAL Officers in the effective discharge of their duties.
Offer capacity building to the MEAL Officers to improve their skills gaps and professional development.
Report performed activities and achievements to line supervisor.
With support from the Programs Coordinator and HR team, identify MEAL staffing needs and support on local recruitment, induction, performance management and training.
With support from the programs, finance, and logistics teams, identify MEAL supply needs and coordinate with the logistics team to ensure timely procurement of acceptable quality materials.

External/Stakeholders engagement

Ensure SIF reports timely relevant data to partners and within country coordination mechanisms.

Resource Mobilization

Assist in developing high quality proposals and applications according to specific donor requirements/templates as well as developing thematic Concept Notes and proposals with information including, but not limited to Project nature, Objectives/Outcomes/Deliverables, Implementation methods, Timetable, Human Resources, Budget, Standards of Performance, and Evaluation
Assist the process of needs assessment concept development aimed at developing responsive concepts in understanding the needs of the target beneficiaries.
Aid in the development of programs strategy or drafting of position papers and other related initiatives leveraging evidence from programs.
Support in preparation presentation on the proposal by emphasising summary, objectives, implementation methods, impact, monitoring, and evaluation as well as evaluating readability, graphics, design, binding and printing options.
Participate in Interagency working group meetings.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Technical knowledge

A bachelor’s degree in Project Management, Economics, Social Sciences, Quantitative or Statistical Analysis or other relevant degree.
A Master’s degree in MEAL, humanitarian aid, project management or any other similar area will be an added advantage
Minimum 5 years of relevant experience in monitoring, evaluation, accountability and learning.
Demonstrated experience in project proposal & report writing.
Experience in project cycle management.
Experience working in then humanitarian and/or development sector.
Demonstrated experience in applied research in quantitative and qualitative fields including excellent command of sampling methods.
Experience in working in collaboration with NGOs, government agencies & other stakeholders.
Ability to build, manage and motivate teams and individuals to achieve set objectives and targets.
Experience in and commitment to participatory management and maintaining a supportive, open environment to ensure the transferring of knowledge & development of all staff.
Excellent written and spoken English.
Computer skills (MS Package), knowledge of statistical software and/or qualitative data management software will be an advantage.
Experience with mobile data collection software (ODK, KoboCollect);
Knowledge of use of GIS is an asset.
Excellent communication and interpersonal skills.
Ability to travel frequently and under the travel requirements of the assignment.

ETHICS AND PROFESSIONAL PRACTICE

Respect and promote SIF’s Policies and Agree to comply with SIF Code of Conduct and ensures Child Safeguarding standards are upheld.
Report to your line manager any discrepancies of SIF’s policies among the team or partners
Always maintain confidentiality

Please submit your application – Cover letter and CV with 3 professional references in one document saved in PDF format to: apply.ken@secours-islamique.orgThe position title (Senior MEAL Officer) should be indicated on the subject line. SIF is an equal opportunity employer, and female candidates are encouraged to apply

Apply via :

apply.ken@secours-islamique.org

November 5, 2024
Administration and Human Resource Coordinator Interior Designer

Position Overview:

Classic Mouldings Limited, a premier manufacturer of architectural mouldings, is seeking a detail-oriented and proactive individual to join our team as an Administrative and Human Resources Coordinator. This role will encompass a wide range of responsibilities, including administrative duties and human resources functions, to support the smooth operation of our organization.

Administrative Duties:

Plan, coordinate, streamline, and review administrative procedures and systems.
Facilitate the smooth flow of information within the company and across departments.
Ensure compliance with County, Federal, and Industry Standards.
Manage the renewal process for Directors’ Alien Cards and Driving Licenses.
Oversee facilities services, maintenance activities, and contractors.
Coordinate logistics for consignment clearance and document preparation.
Organize and supervise office cleaning schedules and events.
Manage vehicle use, service, and travel arrangements.
Ensure regulatory adherence for company vehicles.
Maintain a supply of stationery and kitchen supplies.
Manage safety and security protocols.
Ensure meticulous attention to detail in office cleaning and housekeeping.

Human Resources Duties:

Support the recruitment process by posting job openings, screening resumes, and scheduling interviews to attract top talent.
Conduct initial interviews and coordinate candidate assessments to ensure alignment with company values and requirements.
Facilitate new hire onboarding and orientation programs, providing a seamless transition for new employees.
Maintain accurate employee records and ensure compliance with HR policies and procedures to uphold regulatory standards.
Administer employee benefits programs and respond to employee inquiries promptly and professionally.
Assist with performance management processes, including employee evaluations and disciplinary actions, promoting a positive work environment.
Support HR-related training initiatives and employee development programs to enhance skills and knowledge.
Assist with payroll processing and timekeeping activities to ensure timely and accurate compensation.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
Previous experience of not less than 4 years in administrative support and/or human resources roles preferred.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
Strong organizational and multitasking abilities with meticulous attention to detail.
Excellent communication and interpersonal skills, with the ability to maintain confidentiality.
Knowledge of employment laws and regulations is advantageous.
Ability to work both independently and collaboratively in a team-oriented environment.

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Humanitarian Affairs Officer

Responsibilities
Within delegated authority, the Humanitarian Affairs Officer will be responsible for the following duties:

Monitors, analyzes and reports on trends and developments relating to interplay between climate and humanitarian crises and related operations; identifies and documents good practices; and develops and maintains a “watch list” of countries with potential for humanitarian crisis.
Provides technical, policy and operational advice on the climate crisis and humanitarian issues and operations in the region; and, more generally, reviews and provides advice on a diverse range of policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance and the linkages with other related areas (e.g. human rights, environment, etc.).
Prepares or contributes to the development of reports, studies, background papers, policy guidelines, background papers and talking points relating to climate issues and humanitarian, emergency relief and related issues, and supports policy development work and decision-making on important issues.
Establishes and maintains partnerships with key stakeholders, including UN agencies, non-governmental organizations, academia, think thanks and other actors monitoring and analyzing humanitarian isuses; ensures appropriate mechanisms to facilitate collaboration and exchange of information both in and outside the UN system, including on early warning and contingency planning, etc.
Supports strategic planning and evaluation of complex humanitarian and emergency assistance programmes; helps ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations.
Provides technical and operational support to OCHA offices and partners, upon request, on issues relating to climate and humanitarian operations; inter-agency coordination and negotiations with stakeholders on key issues.
Supports capacity-building for handling emergency situations; develops country-specific indicators for countries of concern in collaboration with area experts and ensures the subsequent monitoring of these indicators; recommends actions based on the analysis of pertinent information.
Initiates and coordinates activities related to technical cooperation and technical assistance projects in disaster response and disaster response preparedness; formulates project proposals and relevant project documents; provides technical support to field work; reviews and clears project reports for submission to governments. Serves as the primary focal point on specific topics or policy-related issues; keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues.
Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners humanitarian and emergency relief-related matters. Performs other duties as required.

Competencies

Professionalism: Conceptual and strategic analytical capacity, to include ability to analyze and articulate the humanitarian dimension of complex issues that require a coordinated UN response. Demonstrated problem-solving skills and judgment in applying technical expertise to resolve a wide range of complex issues/problems. Excellent drafting, communication skills, organization and coordination skills. Knowledge of the key elements of the climate crisis and its impact. Knowledge of region or country of assignment, including the political, economic and social dimensions. Ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters and human misery). Knowledge of institutional mandates, policies and guidelines pertaining to humanitarian affairs and knowledge of the institutions of the UN system. Demonstrated ability to complete in-depth studies and to formulate conclusions/recommendations. Ability to relate humanitarian affairs issues and perspectives, including gender issues, to political, economic, social and human rights programmes in affected country/region. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education

Advanced university degree (Master’s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven (7) years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, development, or other related area is required.
Experience in humanitarian coordination and working with multiple partners in an inter-agency setting within the UN common system or in a comparable international organization is required.
Experience in working on the various aspects of disaster risk reduction and preparedness in a humanitarian setting is required.
Experience in conducting analysis on humanitarian trends and developments, reviewing reports and drafting recommendations for senior management is required.
Experience in planning and resource mobilization for operations is required.
Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is desirable.
Experience working in East Africa, South Asia and/or Latin America is desirable.

Apply via :

careers.un.org

November 5, 2024
Color Consultant

As a Color Consultant, you’ll play a key role in guiding our clients through the process of selecting exquisite color palettes using our premium products. If you have an interior design background, exceptional design skills, and a deep understanding of color theory, we invite you to apply and bring your expertise to our esteemed clientele.

Responsibilities

Color Consultation:

Collaborate with clients to understand their color preferences, requirements, and the desired atmosphere for their spaces.
Conduct thorough color analysis, considering natural light, architectural features, and client preferences to determine the most suitable color schemes.

Product Expertise:

Showcase proficiency in our premium products, including a range of decorative paints and finishes available at Classic Mouldings Limited.
Proven track record as a color Consultant or in a similar role within the interior design industry, demonstrating the ability to translate vision into reality.
Recommend suitable materials and finishes that enhance chosen color schemes.

Trend Awareness: Stay updated on the latest color trends in interior design, fashion, and art to provide innovative and contemporary color solutions.

Client Presentation: Effectively present color concepts to clients, explaining the rationale behind color choices and addressing any concerns or questions.

Documentation and Collaboration:

Prepare and maintain detailed documentation of color selections, including paint codes, finishes, and material specifications.
Collaborate seamlessly with interior designers, architects, and other team members to ensure a cohesive integration of color concepts into the overall design.

Qualifications

Bachelor’s degree in Interior Design, Color Theory, or a related field.
Proven experience as a Color Consultant or in a similar role within the interior design industry.
In-depth knowledge of color theory, psychology of color, and practical application in design settings.
Strong communication and presentation skills.
Proficiency in design software such as Adobe Creative Suite.
Attention to detail and a keen eye for aesthetics.
Ability to work collaboratively in a team environment.
Knowledge of industry trends and a passion for staying updated on emerging design concepts.

To embark on this exciting opportunity, submit your comprehensive resume, a meticulously crafted cover letter, and a portfolio showcasing your extensive experience in color-related projects to info@classic-mouldings.com

Apply via :

info@classic-mouldings.com

November 5, 2024
Premier Assistant Relationship Manager Head of Digital Solutions

Job Summary

To support the Premier Relationship Manager’s sales and relationship building activities by completing the administrative requirements of the sales function.
To provide customer service to Premier customers.

Job Description

Key Accountabilities/Deliverables/Outcomes

Transaction Processing: Time Split 40%

To key in Telegraphic transfers (TT’s) in Flex cube, filing and follow ups.
Responsible for follow ups on standing orders/ bankers order
Credit and Debit cards applications to be forwarded to the respective Depts. and follow ups
To support business in the effective management of customer documentation and filing of the Financial Planning Guides and ensuring proper indexing as required
To ensure that all instructions (FDR, standing orders) for processing are to be sent to the respective Depts.
To assist in the effective amendment of customer addresses.
To follow up on cheque book applications.
Sybrin customer applications

Customer Service: Time Split 50%

Act as first point of contact for Premier customers when they require customer service follow-up.
Log and resolve any customer service requests and ensure that the requests are completed within acceptable set SLAs.
Log complaints received from Premier Customers according to the complaints logging standards. Respond to complaints where possible; otherwise escalate to the Premier Service Executive for follow-up.
Build relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
‘’Direct customers to the appropriate delivery channel to meet their needs e.g., cashiers, ATM’s. Includes encouraging client to sign-up and use digital channels
Explain operational processes to customers such as the process for applying for a new cheque book or card or the account statement cycle.
Ensure the customer has completed all transfer documentation
Before processing any transfers, validate the customer’s instructions to ensure it’s accurate, authentic and appropriately authorized by the relevant bank official(s).
Complete form HO974 in case of any suspicious or unexplained transactions and forward to BOL for onward forwarding to the Country Money Laundering and Reporting Officer (MLRO) or escalate through the normal whistle blowing process.
Ensure the Large Cash Transaction form is dully completed as per procedure.
Some of the areas which requires urgent attention are: –
Support business growth by identifying opportunities by way of successful referrals or ensure sales through service
Capture the transaction on the bank’s core system as per the customer’s instructions.

Note:

The above is aligned to the existing Bank procedures and should be strictly adhered to.
Simultaneous Cash Withdrawal and Cash deposit without physical movement of that cash over the counter is prohibited.

Branch Administration: Time Split 5%

Complete monthly/quarterly/yearly returns for signoff by Centre Manager. Returns include Controlled stationary i.e., credit & debit Cards, cheque book returns, and others as required.

Rigour: Time Split 5%

Conduct snap checks as assigned

Role/person specification

Preferred Qualification

Bachelor’s degree from a recognized university

Preferred Experience

At least 1 year experience in supporting a Relationship Manager in either SME or Wealth

Knowledge and Skills

Essential & Experience

Detailed knowledge of the full Absa retail Product set, including international banking.
An understanding of Risk and Credit policies and procedures.
Details working knowledge of KYC and AML policies and procedures.

Preferred

Some knowledge of competitor offerings in the high-net worth segment.

Technical Competencies

Customer engagement/management skill
Negotiation Skills
Financial Analytical skills
Excellent telephone and listening skills
Proven communication skills, both verbal and written
High level of numerical skills

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024