Company Founded: Founded in 1991

  • Chauffeur

    Chauffeur

    Key Responsibilities

    Facilitating the movement of the CEO
    Maintaining professionalism, confidentiality of office, and discretion at all times.
    Running errands and performing light office duties as needed.
    Ensuring daily maintenance checks to ensure the vehicle is roadworthy before embarking on trips; for example, fuel, tire pressure, lubricants, etc.
    Ensuring passenger safety and security, as well as the availability of all safety gadgets.
    Keeping the assigned vehicle clean and presentable.
    Ensuring and maintaining the vehicle service record punctually.
    Reporting any malfunctions and required repairs of the vehicle upon observation.
    Performing any other duty as assigned by the supervisor.
    Maintaining top-notch personal grooming

    Qualifications and Skills

    Diploma in any related course.
    Must have a minimum of 5 years experience in driving as a personal or Executive Driver.
    Must have a valid driving license.
    Must have a certificate of good conduct.
    Full knowledge of traffic laws.
    Basic understanding of the mechanical aspects of vehicles.
    Defensive driving certification is an added advantage.

    Interested candidates are invited to submit their resumes, cover letters, relevant certificates, and references to careers@classic-mouldings.com with the subject line “VIP Driver Application – Classic Mouldings Limited.”

    Apply via :

    careers@classic-mouldings.com

  • Sales Representative

    Sales Representative

    Duties

    Present, promote and sell products/services using solid arguments to existing and prospective customers
    Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
    Establish, develop and maintain positive business and customer relationships
    Reach out to customer leads through cold calling
    Expedite the resolution of customer problems and complaints to maximize satisfaction
    Achieve agreed upon sales targets and outcomes within schedule
    Coordinate sales effort with team members and other departments
    Analyze market’s potential, track sales and status reports
    Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    Keep abreast of best practices and promotional trends
    Continuously improve through feedback 

    Requirements and skills

    Proven work experience as a Sales Representative
    Excellent knowledge of MS Office
    Familiarity with BRM(business relationship management) and CRM(customer relationship management) practices along with ability to build productive business professional relationships
    Highly motivated and target driven with a proven track record in sales
    Excellent selling, negotiation and communication skills
    Prioritizing, time management and organizational skills
    Ability to create and deliver presentations tailored to the audience needs
    Relationship management skills and openness to feedback
    Bachelor’s degree in business or a related field an added advantage

    Remuneration

    Basic salary negotiable 
    Traveling and accommodation allowances available.

    Interested and qualified candidates should forward their CV to: gmnjonjo@bytronics.co.ke using the position as subject of email.

    Apply via :

    gmnjonjo@bytronics.co.ke

  • Global Director of Advocacy and Communications 


            

            
            Monitoring And Evaluation Specialist

    Global Director of Advocacy and Communications Monitoring And Evaluation Specialist

    POSITION SUMMARY

    The Global Director of Advocacy & Communications is a new position, and he/she/they will be a critical part of Adeso’s success. We are seeking a seasoned leader who will be able to bring Adeso’s advocacy efforts to the next level. The Global Director will work with the Adeso senior team to advocate for and co-create an Africa liberated from aid. To succeed in this position, you will need a strong track record of previous advocacy campaigns, sharpened communications skills, outstanding relationship-building skills, and a strong existing network. In addition, the person in this role is expected to be knowledgeable of, and wholeheartedly dedicated to, the aims of decolonization and rethinking the global aid system.

    POSITION ROLES & RESPONSIBILITIES

    The position includes the following responsibilities:

    Advocacy and Influence

    In collaboration with senior leadership and building on previous efforts, develop/fortify Adeso’s advocacy strategy and workplan.
    Develop a strong network of African and Global South academia, activists, scholars, and more to support our advocacy and influencing goals.
    Working closely with the Pledge for Change Director, ensure that the advocacy efforts of both efforts are coordinated and self-reinforcing.
    Conceptualize and manage Adeso’s outreach to influential stakeholders (government, policy makers, civil society organizations, networks, media, and more).
    Oversee the planning and implementation of Adeso’s advocacy convenings, including thinking through advocacy goals at the outset, identifying, and outreaching to key audience members, developing key messages and talking points.
    Support the process of identifying, cultivating, and managing new and on-going partnerships with individuals, organizations, and foundations that advance Adeso’s decolonization aims.
    Represent Adeso at key convenings, webinars, conferences, and events to speak on key decolonization goals and action items.
    Coordinate and partner with networks and other groups such as the Near Network, BRAC, Civicus, and the West African Civil Society Institute (WACSI) on common positioning and joint-advocacy opportunities.
    Provide economic and political analysis as needed to support Adeso’s thought leadership.
    Monitor ongoing developments in decolonization/localization to advise Adeso leadership on response and engagement.
    Lead ad hoc projects such as the decolonization docuseries to ensure its successful completion.
    Support KujaLearn and KujaAdvise on content creation for e-learning courses and curriculum development for the growing community of practice dedicated to decolonized philanthropy, including ongoing learning journeys.
    Lead the donor education work including developing curriculum and delivery of the material at key opportunities.

    Communications

    Working with team members, direct, implement, and oversee Adeso’s communications function, which primarily serves Adeso’s advocacy goals.
    Manage media relations and develop contacts with media members, influencers, and community leaders.
    Oversee Adeso’s communications outputs including digital, video, audio, and print content, including op-eds, blogs, white papers, case studies, videos, and news articles in support of Adeso’s strategic goals on various platforms.
    Oversee Adeso’s social media presence and content.

    ESSENTIAL SKILLS AND QUALIFICATIONS

    The successful candidate must believe in the core values of Adeso and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead change.

    Demonstrated knowledge and experience in the field of aid and development, with the ability to critically analyze systems.
    A bachelor’s degree in communications, political science, or a related field is required; a graduate degree is highly preferred.
    Fluency in French is highly desired.
    Exceptional writing skills, including the ability to produce influential advocacy materials.
    Strong presentation and public speaking skills.
    Proven track record of leading successful advocacy campaigns.
    Exceptional capacity for working well within teams and building strong relationships with all levels of employees.
    Personal qualities of integrity, credibility, and commitment to the vision and mission of Adeso.
    A self-starter team player, with the ability to work independently.
    A positive, problem-solving outlook and the ability to manage ambiguity.
    A sense of humor and a willingness to roll with the punches when needed.

    go to method of application »

    This is an exciting opportunity for a dedicated and highly motivated professional. If you would like to join our team, please submit your application to jobs@adesoafrica.org quoting “Global Director of Advocacy and Communications” in the email subject matter. This application will be open until the position is filled.This is an exciting opportunity for a dedicated and highly motivated professional. If you would like to join our team, please submit your application to jobs@adesoafrica.org quoting “MEAL Coordinator” in the email subject matter.

    Apply via :

    jobs@adesoafrica.org

  • Lead Generator – Various Locations

    Lead Generator – Various Locations

    Job Summary

    To achieve agreed targets in line with the business objectives through pro-active selling of all the bank’s product and provision of excellent customer service

    Job Description

    Accountability: SALES TO RETAIL CUSOTMERS      TIME SPLIT  60%

    Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of all Absa Bank Retail products and services.
    Provide direct “hands on” sales support (quality lead generation and effective follow-up) to generate and convert quality leads into sales.
    Participate in specific product campaigns by ensuring that the products are explained to customers.
    Agree, meet and exceed targets for specific sales campaigns.
    Maintain own sales performance statistics for management information usage.
    Own and manage personal products & channel sales targets to contribute towards the direct sales objectives and targets.
    Refer to the appropriate area of delivery for specialist product help or advise (e.g. Schemes or Mortgage) when uncertain about the product delivery or application process.  Respond directly to the customer.
    Complete account opening documentation together with customers and submit to Line Manager for review before submitting to operations for processing.
    When selling loans to Retail customers, complete the financial analysis and statement review on customer accounts.  Where customers do not meet the minimum criteria, advise the customer verbally or in writing as the customer requires.  Report such denials to the Line Manager on a daily basis.
    Call customers when their accounts have been opened and provide the customer with contact information for the branch at which their account is held.

    Accountability: CUSTOMER SERVICE      TIME SPLIT 15 %

    Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. 
    Escalate any unresolved queries, or queries not resolved in a short period of time to the Line Manager.
    Build relationships with internal service providers (Operations and the KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
    Advise customers as soon as new loans are approved and encourage draw-downs on the new loans
    Open scheme loan accounts referred by the Scheme Loans Relationship Managers

    Accountability: OPERATIONAL RIGOUR, COMPLIANCE AND CONTROLS        TIME SPLIT 15 %

    “Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

    Ensure accuracy of each new account application, loan document, Barclaycard application and all other customer documents. Lead Generators (LGs) are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
    Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
    Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the Line Manager.
    Comply with general Absa operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.

    Accountability: CONTRIBUTE TO THE DEVELOPMENT OF THE TEAM/PERSONAL DEVELOPMENT TIME SPLIT 10%

    Share knowledge and experience with other Lead Generators in the team.
    Provide cover for other Lead Generators in case of excessive workload or absence.
    Deputize for the Line Manager whenever required.
    Agree annual performance objectives with the Sales Manager, including specific sales targets.
    Pursue continued improvement in personal development by participating in development programs and training.

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Executive Chauffeur

    Executive Chauffeur

    Overview

    Classic Mouldings Limited, a premier interior design and construction services company, is seeking an experienced and professional VIP Driver to join our team. This role involves providing transportation services for our CEO, ensuring safe and timely travel to various destinations.

    Key Responsibilities

    Facilitating the movement of the CEO
    Maintaining professionalism, confidentiality of office, and discretion at all times.
    Running errands and performing light office duties as needed.
    Ensuring daily maintenance checks to ensure the vehicle is roadworthy before embarking on trips; for example, fuel, tire pressure, lubricants, etc.
    Ensuring passenger safety and security, as well as the availability of all safety gadgets.
    Keeping the assigned vehicle clean and presentable.
    Ensuring and maintaining the vehicle service record punctually.
    Reporting any malfunctions and required repairs of the vehicle upon observation.
    Performing any other duty as assigned by the supervisor.
    Maintaining top-notch personal grooming

    Qualifications and Skills

    Diploma in any related course.
    Must have a minimum of 5 years experience in driving as a personal or Executive Driver.
    Must have a valid driving license.
    Must have a certificate of good conduct.
    Full knowledge of traffic laws.
    Basic understanding of the mechanical aspects of vehicles.
    Defensive driving certification is an added advantage.

    Interested candidates are invited to submit their resumes, cover letters, relevant certificates, and references to careers@classic-mouldings.com with the subject line “Executive Chauffeur- Classic Mouldings Limited.”

    Apply via :

    careers@classic-mouldings.com

  • Business Analyst – FAK

    Business Analyst – FAK

    Job Summary

    To transform data into actionable insights, drive strategic decision making across the organization and ensure effective utilization of data for informed business strategies.

    Job Description

    Working closely with the leadership of key functions and departments to identify and prioritize opportunities to collect and analyse data that will support key business goals.
    Conduct data analysis on company customers and operational data sets to extract insights and enhance data-driven decision making.
    Develop and implement predictive models to forecast business trends and outcomes.
    Synthesize data into visual and non-visual reports and recommendations that can be shared with key leadership to guide business decisions.
    Consulting with end users / Management on business needs, translating business needs into analytics/ reporting requirements.
    Developing, packaging, and delivering new service offerings related to business intelligence, encompassing clearly defined value propositions, and creating realistic profitability models.
    Develop business intelligence reports – including interactive business intelligence reports, strategic management reports, and ad hoc reports – on a prioritized basis.
    Providing regular analysis and interpretation of data and trends to support decision-making by the management team.
    Continuous assessment of overall company performance and implementation of strategic initiatives.

    Education and Experience Required:

    Relevant qualification, e.g. Actuarial, finance, statistics, economics, Insurance, information technology or equivalent expertise.
    Relevant professional qualification from a recognized institution.
    Technical Skills: use of BI tools to mine data sources and look for trends
    Strong Analytical Skills: determining what data trends mean. Being able to analyze the data is crucial
    Business intelligence experience with 4 years of working experience in a similar role at a similar level.
    Track record of substantial success in a similar role at a similar level. With the experience of current best practices and up-to-date ideas on the maintenance and presentation of ‘mission-critical business information for executive teams
    Significant experience of numerical, financial or other analysis and interpretative techniques
    Experience of producing high-level graphical representations of data in an insightful and user-friendly format and an understanding of the best way to communicate analytical information 
    The ideal candidate should have abilities in business acumen; strategy formulation and P& L understanding; data comprehension; data analysis, and project management.
    Problem-solving: Recommend solutions for creating more revenue and reducing loss
    Time Management: work on large projects with many data streams and many deadlines. Being able to manage time is crucial.

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Recovery Agents – Contract

    Recovery Agents – Contract

    Job Summary

    To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description
    Recoveries Agents
    Job Purpose:
    Reporting to the Collections/Recoveries Team Leader, the role holder will be;

    Responsible for the Collections or Recoveries of allocated group of loan and credit card accounts within the SME Portfolio Segments within the Bank, with the objective of adopting given strategies and negotiating with the customer to bring any out of order accounts back to order.

    Key Accountabilities:
    Business Management – 40%

    Meet the minimum productivity requirements for calls, promise to pay (PTP) and kept promises (KPs) daily to ensure optimization of the collections function and achievement of the monthly targets for the collection agent
    Use the appropriate collection scripts and other tools available to verify client identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome for both the bank and the customer
    Monitor all accounts allocated daily and take appropriate action to ensure that the portfolio of accounts stay within agreed limits through the application of sound credit judgement within pre-determined broad policy guidelines
    Recommend accounts within own portfolio that meet agreed criteria for forbearance (which do not involve giving out more money) within pre-determined parameters and guidelines
    Undertake all forms of communication with the customer that are necessary to ensure that the accounts operate well or that subsequent action on the account, if required, is not unduly delayed
    Adopt collections targets monthly in line with portfolio and product targets as communicated by the MI team via the team leader
    If no solution can be negotiated, calls must be escalated to the team leader for assistance
    Update the appropriate system upon completion of the negotiation with the customer to indicate the agreement reached with the customer in terms of the collections option that will be implemented

    Customer Obsession – 30%

    Refer all customer complaints to the Customer Service team for logging on BOC. As the first point of contact wherever possible, resolve and close the complaint; escalate to the team leader to support in resolving the complaint if unable to resolve
    Ensure customer obsession is achieved and the retention of the customer is maintained by being professional in all instances
    Seek clarity from the customer to ensure comprehensive understanding of their needs and address these needs as effectively as possible, whilst minimizing any risk to the bank
    Application of world class customer service standards always while handling customer’s issues, walk in customers and customer correspondences assigned on collection related matters

    Teamwork – 10%

    Constant liaison with the business network to undertake appropriate measures on allocated collections portfolio to offer alternative solutions for customers.
    Teamwork to formulate and execute innovative and creative strategies aimed at achieving stretch collection targets.
    Participate in local events to support local needs, develop individual and team skills and raise the Absa bank profile in the local community
    Ensure individual performance objectives and measures are agreed with line manager.
    Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.

    Controls – 30%

    Adherence to service level agreements on any duties assigned.
    Adherence to banking policies and procedures.
    Delivering collection control requirements in a robust and rigorous control environment.
    Efficiently maintaining an accurate diary of collection actions undertaken on own portfolio on debt management systems with timely follow-up of due actions.
    Delivering operational excellence in achieving quality, cost, and service standards on assigned work.

    Technical Skills

    Analytical and numerical skills
    Communication skills (written and verbal)
    Inter-personal skills
    Negotiation and Influencing skills
    Spreadsheets/Database Skills
    Planning and personal organization
    Quality Conscious
    Problem solving skills
    Service excellence
    Operational excellence
    Customer handing techniques

    Essential
    Knowledge, Expertise & Experience

    University degree or equivalent professional qualification
    Prior experience of dealing with customers
    High degree of interpersonal skills when dealing with a range of people and situations.
    Good knowledge of the general canons of good lending and credit risk assessment
    Good computer skills and ability to learn new software/applications quickly

    Preferred

    Effective communication
    Some knowledge of the Bank’s lending principles, policies, and procedures
    Some knowledge of the Bank’s general credit policies and Retail Products
    Prior experience in a lending environment

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Business Development Officer – Retail (FAK)

    Business Development Officer – Retail (FAK)

    Job Summary

    To support delivery of targeted retail business (non-medical) growth with the right parameters.

    Job Description

    Business Development- Retail

    Relationship Management of retail agents to deliver targeted premium outputs.
    Pipeline business management, quotation processing and transmitting the same agents within TATs.
    Debt Management as per the debt management standard.
    Draw up and operationalize SLAs with agents for differentiated service delivery.
    Adhere to inter-departmental service level standards in liaison with underwriting team across the branches.
    Renewal follow-up to achieve the renewal retention ratios.
    Champion cross selling for retail business
    Coordinate head office agents’ activities.

    Market Intelligence

    Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
    Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
    Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

    Financial

    Debt management as per the debt management standard
    Manage and control expenditure for travel, events, and promotional items.
    Plan assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

    Operations & Compliance

    Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
    Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

    Education and Experience Required:

    Degree in Commerce, Insurance, Law, Business Administration
    Progressing/Qualified ACII or IIK
    At least 5 years in Insurance Sales/or Underwriting

    Education

    Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

    Apply via :

    absa.wd3.myworkdayjobs.com

  • Humanitarian Affairs Officer /Anticipatory Approach 


            

            
            Humanitarian Affairs Officer / Deputy Pooled Fund Manager

    Humanitarian Affairs Officer /Anticipatory Approach Humanitarian Affairs Officer / Deputy Pooled Fund Manager

    Within delegated authority, the Humanitarian Affairs Officer/ Anticipatory Approach will be responsible for the following duties:    

    Supports the regional scale-up and mainstreaming of the anticipatory approach, including through facilitating the revision of existing and the development of new coordinated anticipatory action frameworks.  
    Deploys to support emergency response, particularly in response to triggering anticipatory action frameworks, to ensure learning and integration of anticipatory approaches with early action, response, and recovery.  
    Supports regional mechanisms related to the anticipatory approach, including anticipatory action working group and other bodies as appropriate.  
    Monitors, analyzes and reports on the anticipatory approach, especially on the complementarity of disaster risk finance, humanitarian finance, IFI and climate finance.  
    Organizes and prepares studies on humanitarian, emergency relief and related issues; organizes follow-up work, including interagency technical review meetings to support policy development work and decision-making on important issues.
     Participates in large, complex projects, to include disaster preparedness or other missions facilitating an anticipatory approach; assists in the coordination of international humanitarian/emergency assistance for complex emergency/disaster situations and in ensuring the necessary support (e.g. staff, funding, specialized equipment, supplies, etc.); drafts situation reports to the international community, apprising of the situation to date and specifying unmet requirements of stricken countries.  
    Partners with other humanitarian agencies to plan and evaluate humanitarian and emergency assistance programmes, including anticipatory approaches, and help ensure that latest findings, lessons learned, policy guidelines, etc. are aggregated, disseminated, and incorporated into these activities, including gender-related considerations.    
    Assists in the production of appeals for international assistance; supports and engages with OCHA-managed pooled funds, ensures the proper use and spending of donor contributions channeled through OCHA.  
    Provides capacity building support on anticipatory approaches and establishes and maintains contacts with government officials, other UN agencies, non-governmental organizations, diplomatic missions, media, etc.  
    Undertakes and provides support to technical assistance and other field missions, e.g. participates in field trips to undertake in-depth reviews of specific country coordination mechanisms.      
    Prepares or contributes to the preparation of various written reports, documents and communications, e.g. drafts sections of studies, background papers, policy guidelines, parliamentary documents, briefings, case studies, presentations, correspondence, etc.  
    Serves as the primary focal point on specific topics or policy-related issues; keeps abreast of latest developments, liaises with other humanitarian organizations, donors, etc., ensures appropriate monitoring and reporting mechanisms; provides information and advice on a range of related issues.  
    Reviews and provides advice on policy issues related to safeguarding humanitarian principles and ensuring the effective delivery of humanitarian assistance.  
    Organizes and participates in work groups, meetings, conferences, consultations with other agencies and partners on anticipatory action and other humanitarian and emergency relief-related matters.
    Provides guidance to, and may supervise, new/junior staff.  Performs other duties as required.

    Competencies

     PROFESSIONALISM: Knowledge and understanding of humanitarian, emergency relief assistance, and related humanitarian issues. Ability to identify issues, analyze, and participate in the resolution of issues/problems. Ability to develop sources for data collection. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet, and other databases. Ability to apply judgment in the context of assignments given, work under pressure, and on occasion in a highly stressful environment (e.g., civil strife, natural disasters, and human misery). Shows pride in work and achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.  
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.  
    PLANNING  & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

    Education

    Advanced university degree (Master’s degree or equivalent) in political science, social science, public administration, international studies, economics, engineering, earth sciences or a related field.
    A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

    Work Experience

    A minimum of (5) five years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, rehabilitation, development, or other related area is required.    
    Experience in developing or implementing anticipatory humanitarian action is required.    
    Experience in humanitarian financing, climate finance, or disaster risk finance is desirable.    
    Experience working with International Financial Institutions (IFIs) is desirable.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Legal Manager – FAK 


            

            
            Business Analyst – FAK

    Legal Manager – FAK Business Analyst – FAK

    Job Summary

    The Legal Manager will serve as a legal adviser to First Assurance and will report to the Head of Claims Department. Responsible for offering legal counsel, Coordinate operations of external advocates, negotiations to ensure settlement of third-party claims, and recovery on behalf of the company.
    Also expected to work closely with other members of the organization to provide general legal guidance and advice to the organization.

    Job Description

    Litigation Management.

    Receiving summons and determining whether liability attaches on the part of the Company.
    Appointment of service providers to handle company matters as per policy and maintenance of a register for such appointments.
    Reviewing legal claims lodged against our insured’s and engaging third parties in out-of-court negotiations in line with past precedents and set parameters. Always ensuring that adequate reserves are maintained.
    Instructions to external lawyers on how the cases are to be handled.
    Reviewing correspondence and opinions from external lawyers and advising management.
    Engage in pre-trial briefings & in conjunction with external lawyers prepare witnesses for court attendance.
    Responding to advocates correspondence and ensuring up to date information is in each file.
    Reviewing judgments and recommending settlement or appeals. Making sure that adequate reserves are maintained.
    Receiving summons to enter appearance and plaint from our insured’s and distributing the same to our panel of external advocates.
    Negotiating matters out of court and keeping registers of such matters.
    Periodically review legal files to ensure accurate reserves are maintained and to ensure the files are up to date.
    Handling the Company’s recoveries from third parties and other insurance companies by instituting suits or out of Court negotiations and follow up thereof.
    Ensuring payments are raised in good time, authorized and forwarded to Finance Department. Follow up on judgment payments to avoid executions.
    Preparing legal reports & opinions.
    Pursue Third Party recoveries for the Company.
    Distributing the work coming into the claims legal department ensuring that all mails are actioned.
    Approving all discharge vouchers and judgments as per the approval limits
    Reviewing the external advocates fees to ensure that the fee notes are raised as per remuneration order.
    Providing legal advice, opinion and assistance on all legal claims matters to the management.
    Attending court hearing on behalf of the organization as and when required.
    Ensure Status Reports from service providers are received as per the guidelines.
    Prepare monthly reports and any other report that may be requested.

    Policy development and advisory

    Review internal policies, procedures, and other documentation to make sure they are compliant with statutory and regulatory requirements.
    Help management with the interpretation and application of laws and regulations.
    Conduct proactive research on any pertinent legal issues and provide strategic legal guidance on the same.
    Monitor and communicate relevant changes in regulatory, corporate, and other applicable laws which may impact the business.

    Regulatory compliance 

    Support management in the proactive identification and mitigation of legal, regulatory, and business risks.
    Liaise with relevant departments to ensure that where legal risks have been identified, appropriate courses of action are taken.
    Monitor and communicate relevant changes in regulatory, corporate, and other applicable laws which may impact the business.
    Provide support on the operational areas with day-to-day regulatory insurance compliance issues.
    Provide required support in the preparation of the department’s monthly and quarterly reports for executive management meetings and Board meetings.
    Timely response to IRA matters and attend meetings as and when required.
    Ensure biannual review of all outstanding liability claims.

    Operations

    Providing continuous leadership, supervision, training, and development of the legal department staff to ensure an effective and motivated team.  
    Ensure maintenance of documentation and legal databases.
    Ensure biannual review of all outstanding liability claims.
    Provide accurate, reasoned and concise legal advice to business teams at all levels and across multiple departments
    Reviewing and developing legal and communication policies, procedures and recommending areas of improvement
    Promoting legal, compliance and risk management best practice throughout the company
    Drafting and reviewing various insurance related documents, developing and supporting the ongoing use of document templates, working collaboratively with teams across the business to ensure stakeholder interests are understood and addressed.
    Horizon scanning for future areas of challenge or change within the insurance regulatory and legal framework as well as the insurance industry generally, working collaboratively to identify and consider approaches to address such challenges or changes
    Independently managing various projects and deadlines, working collaboratively with the legal team and wider business required.
    Various BAU responsibilities including supporting the review of NDAs and other common insurance agreements and endorsements, as well as legal review of documents produced by the business.
    Ability to provide secretarial and legal services to the business as when required.

    Education and Experience Required:

    Bachelor of Laws degree (LLB) from a recognized institution.
    Certified Public Secretary (CPS) with a valid and current Practicing Certificate issued under the Certified Public Secretaries Act.
    Must be an Advocate of the High Court of Kenya with a valid and current practicing certificate.
    A registered member of the Law Society of Kenya in good standing.
    At least 7 years’ experience legal practice in Insurance/financial institution with experience in Commercial Law, Litigation and Conveyance
    An eye for detail, strong organizational skills and able to take responsibility for own workload.
    Demonstrated integrity and professional competence as reflected in work performance and results.
    Excellent written and spoken communication skills;
    Strong team leadership skills.
    Must be a team player.

    Knowledge & Skills and Competencies:

    Ability to conduct extensive and comprehensive legal research to aid in decision making.
    Ability to represent the interests of the Company’s shareholders and act on behalf of the Company in the issuance of formal communication.
    Project management skills and communication skills including presentation and facilitation skills.
    Ability to lead, influence and drive change initiatives in support of business strategies within the department.
    Judgement and decision-making skills
    Understanding of insurance sector operating models
    Attention to detail and accuracy, planning and organizing skills, integrity, and accountability

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