Company Founded: Founded in 1989

  • Reservations Assistant

    Reservations Assistant

    Job summary 

    This Reservation Assistant role will work within the reservations team to deliver service-level excellence for PEAK DMC.  The role will initially be responsible for supporting the migration from current systems to Travel Studio –including loading existing suppliers and services.
    Who are you?

    Be passionate about travel, personable and self-motivated
    An understanding of and a passion for PEAK’s style of travel, including the styles of our different brands.
    Strong written and spoken communicate skills in English
    Strong computer and IT system skills, proficient in Microsoft Office
    Experience with ticketing and other reservations processes
    Experience with a reservations system is advantageous
    Able to relax and have fun at work with the team and still meet objectives

    What will you be doing?
    Once operational the role will be making bookings and confirmations with suppliers of all accommodation, transportation and required activities on trips in the region.  This will include Intrepid Group product as well as external group series and FIT trips as scheduled.  This role also assists the manager in continually improving reservations processes and use of the system (Travel Studio). 
    Applications close 9 April 2018

  • Regional Security Manager

    Regional Security Manager

    Department – Global Security
    Based in Africa (Nairobi or Johannesburg preferred; other locations possible)
    Up to 50% international travel
    Reports to the Deputy Director, Global Security
    Join us!
    The PSI Global Security department is a small team with a big impact. As a department, we provide security insight and support to all 50+ PSI offices and thousands of employees globally. We strive to never present problems without solutions. We take a soft approach to security management by designing context-appropriate solutions and recommendations. The Regional Security Manager for Africa will have a strong influence in creating and shaping safety and security policies throughout the organization. This position is more than just incident management—we emphasize training and preparedness instead of simply reacting.
    We are looking for a Regional Security Manager to help build safety and security capacity in PSI offices, and strengthen our ability to program in difficult environments. You will be a primary point of contact for country security focal points and country directors across Africa on any number of security issues and questions. You will visit various countries to perform physical security assessments, trainings, briefings, and preparedness planning. You will build and maintain close relationships with security networks in your area of responsibility, and raise potential issues of concern to the regional and corporate levels as appropriate. Importantly, you will be proactive in identifying challenges and areas of opportunity for PSI Global Security to create and implement new policies and procedures that will increase staff security.Sound like you? Read on.
    Your contribution
    You will:

    Perform field office safety and security assessments throughout Africa, as assigned;
    Participate in Incident and/or Crisis Management teams, as emergency situations arise;
    Be willing to deploy abroad or alter travel routes with little advanced notice to respond to needs of PSI;
    Provide technical support to security focal points and Country Representatives;
    Attend meetings and conferences, and debrief on any issues related to safety and security that may impact PSI;
    Advise staff and management on exposure to risk and liability;
    Assist in the preparation of concept papers, operations policies/procedures, and manuals regarding global safety and security;
    Provide quality assurance and guidance on all platform Security Management Plans, and ensure compliance;
    Provide security trainings and briefings as developed by the security department;
    Liaise with country teams to ensure safety and security is being adequately addressed in cost proposals and realignments;
    Attend appropriate security workshops and seminars;
    Be willing and able to respond remotely, or in-person, to emergencies 24 hours per day, 7 days per week;

    What are we looking for?
    The basics

    You have at least 7 years of experience managing safety and security.
    You have at least 2 years of experience working for an international NGO.
    You have lived and worked in a developing country environment for at least 2 years.
    You have experience and are passionate in building local technical, management and leadership capacity around safety and security.
    You are fluent in English, and preferably another major African language (Swahili or French highly preferred).
    You have significant experience building country-level security management systems.
    You are an experienced security trainer who is comfortable training and creating training plans on a wide variety of topics.
    You are a strong but concise writer.
    References will be required.
    Must be authorized to work and live in a major African hub (Nairobi, or Johannesburg. Other cities may be considered.) B. PSI will not consider work visa sponsorship for this position. Relocation expenses will not be paid.

    What would get us excited?
    Experienced manager. You have been a Regional Security Manager, or a country security manager in multiple countries. You have created and implemented major policies and improvements to security management for your organization.
    Collaborative manager. You are able to inspire a shared vision of security with your country teams. You have successfully helped focal points and management teams learn, grow, and thrive in their resilience to safety and security issues.
    A connector. You have a wide network of security contacts and information sources. You are able to gather information on emerging events and trends quickly and accurately. You are able to spot trends and keep the PSI global headquarters informed about country or regional threats and support needs.
    A Strategist and an innovator. You are creative, innovative and a strategic thinker. You have a strong interest in creating solutions and sharing learning. You are able to work independently, but are an active and engaged member of the Global Security team.
    STATUS
    Exempt
    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

  • Tour Leader – Peak East Africa

    Tour Leader – Peak East Africa

    Job description
    Group Leaders ensure the overall successful operation of each trip as detailed by PEAK DMC management with particular reference to the health, safety and enjoyment of the group members.
    To consistently deliver a high level of Customer Service and Passenger Satisfaction and much more.
    QUALIFICATIONS AND EXPERIENCE

    Level 2 Senior First Aid Certificate (must be completed prior to commencement)
    Demonstrated experience working and developing rapport with, a broad range of individuals and groups
    Passion for travel in the PEAK Adventure Group style and travel experience in the areas of PEAK DMC operations
    Basic computer skills including email, word and excel
    Excellent English language skills

    Due to the amount of applications we receive, only shortlisted candidates will be contacted.

  • Program & Administration Assistant

    Program & Administration Assistant

    Department PSI Somalia, East Africa Based in Nairobi, Kenya
    Reports to the PSI Representative
    Join us!
    PSI seeks a Program and Administration Assistant (PAA) to support the PSI Consortium Management Unit (CMU). The program assistant will provide programmatic and administrative support to PSI’s CMU and country team to help achieve its mission to provide an Embedded Essential Package of Health Service (EPHS) and to achieve increased community awareness of, and demand for, health services and promote appropriate health, Maternal Infant and Young Child Nutrition (MIYCN) practices. The assistant will work closely with all CMU staff that include technical advisors and managers. This position is based in Nairobi, Kenya and entails occasional travel to Somalia.
    Sound like you? Read on.
    Your contribution
    The Program and Administration Assistant (PAA) will provide both programmatic and administrative to support PSI technical advisors and managers. This will include supporting program and financial reporting and documentation, logistical support for the CMU, supporting key donor and MOH engagements and meetings, and liaison with Somali Health Authorities. The PAA will work and collaborate closely with the East Africa Regional office operations and finance team to support PSI activities and ensure full operational and audit compliance. The PAA will also help develop and implement a workflow system to manage multiple operational and administrative work streams and a complex multiple-office environment.
    Responsibilities
    Duties will include but are not limited to:

    Provide program and administrative support to PSI Somaliland’s country team and Consortium Management
    Program and financial reporting: Support compilation and filing of programmatic and financial reports Organize, edit, file and track programmatic, financial reports and all communications to partners and other stakeholders reports;
    Meeting/ event management: Plan, organise and manage meetings with stakeholders (donors, partners, Somali Health Authorities) including venue, catering, transport; flights, visa processing and
    Communications and Liaison: Administrative liaison with Somali Health Authorities/ implementing partners/ health sector stakeholders
    Travel management: Maintain a travel calendar and manage the CMU’s local and international travel (including hotel and accommodation reservations for visitors, VISA processing and local transportation; reviewing and signing off on travel expense reports) in collaboration with the PSI Country Office and EA Regional
    Office Administration and business operations

    Help develop and implement a workflow system to manage multiple operational and administrative work streams and a complex multiple- office
    Work closely with the PSI regional office operations and Finance team to support with all local procurement requirements and management of contractors and vendors, ensuring accurate set up and timely payments (including procurement requests, contacting and negotiating with prequalified suppliers to source for quotations, preparation and provision of necessary procurement paperwork)
    Filing of all reports, grant documentation, communication to and from PSI stakeholders
    Overall office management and oversight of the CMU office supplies and asset
    Ensure CMU operations are compliant with both internal and external audit requirements

    Fulfil other programmatic, financial, and administrative functions as

    What are we looking for?
    The basics:

    Bachelor’s degree in a relevant subject (Public Health, International Development; Business Operations);
    You write beautifully, your distinguished narrative style brings us to You feel comfortable speaking up when you have something important to say, and you’re great about proactively reaching out to others to offer your support.
    At least two years of prior work experience in a fast-paced office environment;
    Advanced computer skills (MS Office applications, including Word, Excel, Adobe Acrobat, and PowerPoint),
    Strong quantitative skills, with emphasis on working with budgets and spreadsheets;
    Excellent organizational and administrative skills with special attention to detail and timeliness;
    Proven ability to develop routines to manage large workloads and organize work efficiently;
    Knowledge of USAID, DFID and the international donor community;
    Readiness to interact with a variety of people and assume diverse duties and tasks;
    Must be authorized to work in PSI will not consider work visa sponsorship for this position.

    What would get us excited?

    Somali language skills are a major plus
    Excellent communication and interpersonal skills;
    Proven problem solving ability;
    Ability to work efficiently and quickly under pressure;
    Ability to prioritize and perform multiple tasks;
    Ability to work with minimal supervision and follow through on assignments;
    Demonstrated interest in international health and development issues

  • Legal Counsel

    Legal Counsel

    Job description
    Job Purpose:
    The job holder will be responsible for providing legal support on to ensure that the legal risk that the Bank is exposed to is minimized to the extent possible.
    Key Responsibilities:

    Contract Documentation: ensure that all contracts that the Bank is entering into are negotiated within time (which includes letters of offer and leases for the Bank’s premises and service contracts with our various service providers) and all the concluded contract are entered into the Bank’s contract register, once the appropriate IT system is in place.
    Ensure that contracts that are expiring are renewed in good time. At least six months before the expiry of an existing contract, notification should be sent to the relevant department so that they commence engaging the relevant parties for renewal of the same.
    Any contract renewals should be finalized at least one month before the expiry of the said contract.
    Review/drafting of contracts should be finalized within the timelines to be set out in the Company Secretarial Service Level Agreement, currently being developed.
    Follow up on litigious cases for either an out of court settlement and/or ensure that all matters in court are handled efficiently.
    Ensure that all documents required by the lawyers to effectively defend the Bank’s interests are sent to the lawyers within 5 business days from the time they are required;
    Respond to any correspondence from the Bank lawyers or from lawyers acting for a third party suing the Bank within five business days from the time of receipt of the correspondence;
    Ensure that all Bank witnesses (in civil proceedings) are well briefed and prepared for hearing at least two days before the hearing date;
    Ensure that the Bank receives comprehensive status reports within two business days after a hearing or mention of a case, advising the Bank on the progress of the matter in question and the next steps to be taken with a view to expeditiously concluding the case.
    Research on various legal issues and provide timely legal advice on varying issues as requested by the Branches/Head Office Units (to respond to queries in at least one business day, unless the matter requires extensive research in which case this feedback should be given to the Branch/Head Office Unit.
    Respond to adhoc requests for legal advice within one business day.
    Provide weekly updates on any Bills, Acts of Parliament or case law that will affect the Bank’s operations in any way (directly or indirectly).

    Competencies, Education and Experience:

    Bachelor of Law Degree (LL.B) from a reputable university.
    Admission as an Advocate of the High Court of Kenya.
    Diploma from the Kenya School of Law;
    Registered Member of the Law Society of Kenya duly authorized to render legal services to the Bank annually (that is, must be an “active” member of the Law Society of Kenya).
    At least 5 years post-admission experience in a busy law firm or bank.
    Demonstrated experience in high level decision making, interpersonal as well as problem solving skills.
    Excellent analytical skills.
    Communication skills both written and verbal.
    High level of Integrity
    Innovative and Creative
    Dynamic/Adaptable
    Negotiation Skills
    Strong interpersonal skills and a good team player
    Ability to meet tight deadlines and work under pressure

  • Banking Officer (Custodial Services)

    Banking Officer (Custodial Services)

    Job description
    This role is fully responsible for processing and settlement of client and fund managers’ instructions, and acts as a vault custodian for custodial securities. The position holder will interact often with other units of the Bank, such as Institutional banking, and Treasury.

    Authorising processing of client’s and fund manager’s instructions in line with documented custodial services procedures, SLAs and custody agreements.
    Signature verification of the outgoing instructions and letters
    Authorises instructions on the custody system after trades are matched and loaded by custodial officers
    Supervises and controls all aspects relating to matching and settlement.
    Processes deposit placements and maturities as per client and fund managers’ instructions.
    Processes tender documents for government securities.
    Processes corporate action announcements and entitlements
    Responsible for income collection on corporate actions and maturities
    Responsible as a custodian for the vault/safe to ensure efficient management of the vault.
    Consistently identifies areas of risk and ensures controls are in place to eliminate / minimise risk and losses. Must take responsibility for the risk management framework and ensure that this is updated regularly by implementing appropriate controls.
    Be responsible for own development, by keeping up to date with developments in the custodial and banking fields.

    Education and Professional Qualifications

    Professional Qualifications
    Bachelor’s Degree in Accounting, Finance, Economics or Business Administration from a recognized University.
    Accounting professional qualifications such as CPA or ACCA an added advantage.
    CIA, CISA, CFE an added advantage.

    Competencies and Experience
    Minimum 3 years’ banking experience with a good understanding of Bank policies, procedures and external regulations. ï‚· Knowledge and Experience in branch operations in a Bank.

  • WordPress Developer

    WordPress Developer

    Job description
    Our client believes happy people deliver excellent results. This is why they exist, to create a working environment where their staff can do what they were born to do: create software that makes impact. They build interesting web/app solutions for the Dutch and Kenyan market either commissioned by their customers or own solutions in interesting partnerships.
    Profile Summary:
    They are looking to hire a strong, enthusiastic WordPress teammate. Someone with at least 3 years experience on the platform itself and preferably on other similar platforms as well. Someone who is willing to take on the challenge working with far remote clients and likes to work with inspiring colleagues.
    The Role:

    You will design, develop and maintain WordPress solutions in collaboration with Dutch colleagues for their clients in Nairobi and the Netherlands.
    You will have an important role in establishing their web development team in Nairobi office, aimed to deliver and service WordPress set ups.
    You will discuss projects with the Dutch specialists and work towards the best possible outcomes.

    You need to bring:

    Confidence in writing WordPress plugins, well organized (child-) themes and know par excellence how to maneuver in a WordPress environment.
    Broad knowledge around WordPress, similar CMS platforms and web frameworks. Knowing how to shortcut your team to the best available solutions in the field.
    Good PHP, JS and general coding habits. Be able to use patterns and write reusable, maintainable code.
    Up-to-date knowledge and best practices and being on top of recent developments plus new versions of the platform.
    Good understanding of development and (automated) testing methodologies, and ensuring QA standards.
    You are able to collaborate on code using version control systems, such as Git.
    Previous experience with working in an Agile team would be a great advantage!

    Besides knowledge they are looking for the following competencies:

    Minimum of 5 years of work experience on web development.
    Minimum of 3 years collected in WordPress project experience.
    Minimum a Bachelor’s degree in relevant areas e.g. ICT, web/app design, etc.
    Strong English written and vocal communication skills.
    Cultural awareness and the ability to work with Western management.
    Entrepreneurial spirit, willing to assist in growing the office.
    Energized and passionate about all you do in life.
    Flexible, open for new challenges and able to think out of the box.
    Responsible for finishing the work on time.
    Real team player who works together with other specialists in order to create the best result.
    Your assertive attitude enables you to collaborate remotely in a virtual team.
    Willing to learn new technologies and ways of working with the aim of increased efficiency

    They offer you:

    A competitive salary
    Healthcare, lunch at work
    Working with and receiving training and coaching from some of the best developers of The Netherlands.
    Working in an agile environment with low hierarchy and lots of growing opportunities with a great focus on employee happiness.
    Great employment opportunity with room for creativity, development of your own career and inspiring team building.

  • Assistant Director (Manager) – Business Development

    Assistant Director (Manager) – Business Development

    This is a key position in the firm charged with the responsibility of leading and overseeing the development and growth of profitable new business and to develop and maintain effective relationships with existing customers. The position holder also ensures business growth through managing business development activities that are deliverable in accordance to the firm’s strategy.
    Key Responsibilities

    Strategic responsibilities :

    Ensure all activities are well coordinated and supportive of the firms ‘go to market’ strategy
    Work alongside the partners and staff in Kenya, in interacting with existing and potential clients, acting as an enabler of market best practice, and instilling sound principles of business development, brand building and reporting excellence.
    Drive Account centricity for Kenya
    Business development strategy implementation for Kenya including pursuit pipeline growth and strategy tailored to grow current client base.
    Understand Kenya economy/market, current dynamics for business and growth opportunities.
    Trend analysis to identify opportunities for expanding current client base and to create a pursuit strategy.
    Network with business association and communities

    Operational responsibilities:

    Participation in the identification and targeting of Priority Accounts
    Priority Account Sales Measurement, analysis and holistic reporting
    Priority Account revenue measurement, analysis and reporting
    Priority Client care measurement, analysis and reporting
    Directing and mentoring Business Development Coordinators in region – includes building capability and structure
    Managing the BD team performance effectively, dealing with poor performance issues providing opportunities for individual growth and development in line with career aspirations, and promoting mobility to provide staff with access to new experiences.
    Coaching Priority Account Managers

    Management and/or direct involvement in the execution of local brand and relationship building campaigns that reinforce the firm’s positioning through:

    Advertising
    Sponsorships
    Exhibitions and conferences
    Events and hospitality
    Mail-shots and newsletters
    Thought leadership
    Marketing collateral
    Media relations
    Recruitment marketing
    Alumni interventions
    Management of onsite, outsourced event managers.

    Management of client relationships at a system and process level ensuring:

    Data quality on all firm’s clients in CRM system
    Support from account leaders
    Financial management and planning including preparing of annual budgets and quarterly forecasts

    Qualifications:

    A Degree with Economics/Social Science subjects/MBA desirable
    CPA/ACCA/CPS (K) qualification & Membership to ICPAK/ACCA/ICPSK

    Experience:

    Proven 5 years’ experience in Business Development/Marketing
    2 years in managerial positions
    Proven ability to grow the business portfolio and understand/apply concepts of cross selling
    In addition, the role requires a good understanding of the services offered by the firm and the revenue generating priorities to ensure that Regional Marketing & Business Development supports the business units in achieving their objectives.

    Competencies:

    Confident negotiator with ability to ‘close the deal’
    Strong organisational and project management skills
    Ability to delight and understand customer needs
    Ability to create strong networks with market players
    Strong communication skills in all forms; written/spoken, email, telephone and presentation.

  • Scrum Master

    Scrum Master

    Job description
    Profile Summary:
    They are looking for an enthusiastic, flexible, software tester with 4 to 5 years of work experience. Someone who likes to be critical about the quality of the apps they develop; who likes to work in a complex environment with inspiring colleagues, inspiring clients and lots of learning opportunities.
    With your ambitions and drive improving every day, you bring energy and inspiration to the team. You will assist in shaping the strategy and build a close relationship with both the team in Nairobi, and also with our specialists in the Netherlands.
    The Role:

    Doing everything possible to ensure delighting customers
    Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
    Guiding the team on how to get the most of out self organization
    Guiding the team on self organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

    You need to bring:

    First level Scrum Master certification (CSM, PSM I) (Required)
    Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
    Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

    We offer you:

    A competitive salary
    Healthcare, lunch at work
    Working with and receiving training and coaching from some of the best scrum masters of The Netherlands.
    Working in an agile environment with low hierarchy and lots of growing opportunities with a great focus on employee happiness.
    Great employment opportunity with room for creativity, development of your own career and inspiring team building.

  • Social Behavior Change Manager

    Social Behavior Change Manager

    Department: East Africa
    Based in: Nairobi, Kenya with extensive travel in Somalia
    Reports to: the Social Behaviour Change Advisor
    We are looking for a Social Behavior Change Manager for the Somalia Demand Creation for Health Services programme funded by the UK Department for International Development (DFID). The focus of this program is to increase community awareness of, and demand for, health services and promote appropriate health, Maternal Infant and Young Child Nutrition (MIYCN) practices.
    The Social Behavior Change Manager will support design, implementation, monitoring and evaluation of this dynamic programme including innovative pilot demand creation and behavior change interventions developed using user-centered approaches; support capacity building/ strengthening with the Ministries of Health and implementing partners; contribute to the design and rollout of the learning agenda and improve the evidence base to inform and influence policy in the Somali health sector throughout the life of project.
    Sound like you? Read on
    Your contribution
    PSI seeks an entrepreneurial, dynamic candidate with technical expertise in social and behavior change communications in the health field. The SBC Manager will be responsible for building the capacity of government and implementing partners to pilot and scale creative approaches to health demand creation and behavior change.
    Responsibilities

    Contribute to the design of high quality project interventions and assessments in collaboration with relevant project partners including the development of and support for iterations of user-centered design prototypes.
    Provide technical oversight and quality assurance of design activities including of external design firms and internal Innovations Team staff.
    Support capacity building of selected entities (MOH and implementing partners) in design, implementation and evaluation of SBC programming.
    Work with other consortium management unit staff to support reporting to the donor and representation of the project externally at events, conferences and meetings.
    Contribute to the development and roll out of the learning agenda of the project.
    Perform any other related duties that may be assigned by the immediate supervisor.

    How shall we measure your performance?

    program performance
    efficiency and value for money
    improved customer satisfaction from partners

    What are we looking for?

    At least 5 years of demonstrated experience in implementing and monitoring social behavior change, communication or marketing activities
    Ability to travel frequently across Somalia (up to 40% travel)
    A Master’s degree in public health, anthropology, development studies, communications, marketing, design, or similar, or a Bachelor’s degree with at least 5 years of additional relevant experience.
    Experience in managing teams.
    Experience building capacity of civil society and/or government entities in social and behavior change.
    Creativity and entrepreneurial outlook.
    Excellent oral communication skills.
    Solid judgment and diplomatic skills.
    Initiative, flexibility, accuracy and ability to work as part of a team
    Good personal organizational skills, including ability to meet deadlines and work under pressure

    PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.