Duties for the Technical Advisor Job
Provide remote and in-country technical assistance to build the capacity of PSI in-country teams to effectively increase access to and uptake of FP/RH information, products and services, with an emphasis on post abortion care and safe abortion programs and modern contraception, including long acting reversible contraception and permanent methods.
Support country programs to implement high-impact FP/RH practices, such as social franchising, social marketing, mobile/outreach services, community-based distribution and seconded providers.
Assist country teams in developing strategies to make information, products and services more accessible to disadvantaged and underserved groups, with an emphasis on youth, and the poorest (those living on less than $1.90/day).
Provide FP/RH thought leadership, analyzing and using available evidence to influence policy, funding, and practice at the country, regional and global levels
Assist in the development, review and monitoring of detailed country implementation plans, specifically for the DFID project, but also for other projects as needed.
Develop annual capacity building and technical assistance plans, including objectives by country and planned long-distance and in-country technical assistance activities.
Review and assess project progress against stated deliverables, helping country teams to identify, plan for and address implementation challenges of a technical nature.
Proactively communicate with the Project Director, Deputy Director, Country FP/RH team leads, including the Country Representative, Regional leadership and the Global Medical Director to continually improve programming and problem solve challenges as they arise.
Develop and roll out tools to improve program implementation as identified and needed.
Contribute to programmatic reporting and provide project representation at stakeholder and donor meetings as needed.
Identify and write technical and programmatic briefs as appropriate and disseminate and promote sharing of FP/RH information and initiatives to relevant channels.
Represent PSI’s FP/RH work externally as needed through partner and donor meetings, conferences, dissemination of case studies, etc.
Technical Advisor Job Requirements
You have a Master’s degree or higher in relevant subject areas.
You have 5-7 years of professional experience, with at least 2 years of overseas work experience in implementing family planning and reproductive health programs, preferably in contraceptive and safe abortion service delivery projects.
You are fluent in English. French or Portuguese language skills are a plus.
Your technical and proposal writing skills are excellent, with a strong attention to detail.
You have strong facilitation, presentation and public speaking skills.
You are organized, have strong communication skills and can manage multiple priorities.
Knowledge of relevant FP/RH donors and their strategies.
You are willing to travel and get work done– sometimes on short notice.
A bit of life experience – it’s up to applicants to interpret what this means; there is no correct answer – it just means you have a story to tell!
Experience communicating effectively in international organizations; getting things done while always keeping multiple stakeholders happy.
Someone who is serious and yet doesn’t take themselves too seriously.
An advocate. You have experience working with Ministries of Health, international organizations, or global health donors.
Someone who is versatile and ready to jump right in, fill gaps when and where needed, and manage a full plate efficiently and effectively.
A demonstrated passion for reproductive health, including safe abortion care.
Company Founded: Founded in 1989
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Technical Advisor
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Sales Coordinator
Role brief:
Ability to grow with the department to be a future leader of the operations function/department. A talented, tenacious individual who exceeds the sales targets will have an opportunity to gain a stake in the business. We need a senior person who has secured sales and has a track record to prove it. Ideally products and commodities that are valauble e.g. property, or items exceeding Ksh 50,000 each. Ability to close these sale is partinent.
Responsibilities:
Design and implement sales and marketing strategies: primarily for housing and kiosks/shops in the informal settlement sector.
Scope for secondary sectors in rural markets.
Meet target set for product sales in a timely manner e.g sales and marketing etc.
Come up with innovative solutions to inevitable challenges and market fluctuations to maintain the revenue stream.
Organise and implement marketing and sales team and events that deliver impact. -
Nutrition Manager
The purpose of the Nutrition Manager is to facilitate the achievement of nutrition objectives to reduce morbidity and mortality in South Sudan by delivering quality emergency nutrition services in South Sudan.
The Nutrition Manager will achieve this by assisting in the direct implementation of nutrition interventions which may include screening, treatment of severe acute malnutrition, moderate acute malnutrition, or provision of blanket supplementary feeding.
He/She will provide supervision and training to local staff to allow them to implement the programmes. The nutrition manager is also in charge of writing reports daily and weekly reports, developing and ensuring good quality data collection, recording, analysis and storage, assist with ensuring adequate stocks, provide training to local staff as needed, and monitor overall nutrition situation in the area of intervention and observe for potential outbreaks.
Reports to:
Health and Nutrition Project Manager
Reporting to Job Holder:
Nutrition Officers
Local staff in nutrition project sites
Nutrition Management
Undertake the implementation, management, supervision and support of the assigned nutrition field interventions in line with the activity plan and time frame of the relevant project proposal and any applicable national and international guidelines and standards
Conduct daily supervision to clinics and other nutrition facilities for support and supervision
Provide training for local staff in line with the appropriate international and South Sudan guidelines.
Ensure that regular monitoring and evaluation of intervention implementation
Provide input into the integration of beneficiary participation and accountability in all aspects of the project
Oversee the process of data collection, collation and dissemination to meet the requirements and deadlines set by Medair and/or external partners
Ensure accurate and timely reporting of activities for internal and external reports (e.g. weekly, monthly, quarterly and final reports) as requested by field managers, HQ and donors
Input into the development of the country strategy, new projects and/or donor proposals as requested by field managers
Staff Management
Assist the Project Manager to manage and oversee the assigned local nutrition team including recruitment, day-to-day management, development and training, appraisals, etc. The team may include certified health staff (e.g. medical assistants, nurses, midwives, community health workers), other nutrition staff (e.g. nutrition assistants, defaulter tracers) and support staff (e.g. cooks, cleaners, guards)
Assist to facilitate regular team meetings with the assigned nutrition team, reviewing team and individual objectives, ensuring team members are kept informed of issues relevant to their work and providing an opportunity for feedback
Ensure the assigned nutrition team members receive relevant and appropriate supervision, coaching, mentoring and training in order to develop their personal and professional skills, knowledge and understanding. This may be through on-the-job training and taught sessions
Promote the health and security of the nutrition team by ensuring the application of security guidelines, health and safety in the workplace and healthy living conditions and practices
Assist in the recruitment of local field staff within Aweil following all HR policies of Medair and the Government of South Sudan
Financial Management
Work with the Project Manager and other Nutrition Managers to manage finances within the field location
Coordinate and oversee petty cash requirements of the intervention team, ensuring all required paperwork is completed accurately and in a timely manner
Communication and Coordination
Maintain appropriate, regular, transparent and supportive communication structures with the assigned nutrition team, Medair in-country health and nutrition managers and advisors and other relevant stakeholders (e.g. beneficiaries, community leaders, local and national government officials, UN agencies and other NGOs)
Represent Medair at relevant local level coordination meetings involving local authorities, UN agencies and other NGOs
Logistics
Manage the correct and timely ordering of needed stocks and supplies to the field location in coordination with the Project Manager
Manage all stocks within the field location ensuring proper stock keeping records are in place
Monitor expiration dates of all stocks in the field location to ensure timely use
Assist team in intervention planning and preparations in line with intervention check-list
Quality Management
Promote and use the Medair intranet and other operating procedures, ensuring that all standardized formats are used and guidelines are followed
Implement, as far as is possible within operational constraints, relevant policies and standards relating to health service delivery including Sphere and HAP standards, Ministry of Health and donor guidelines and other good practice.
Participate as requested in Medair internal workshops and distance learning sessions to keep up with changing trends, new guidelines and best practices
Filing and archiving of all required records and documents for the assigned nutrition project(s) according to the requirements of Medair, donors and relevant local authorities
Line management of assigned local nutrition staff, including recruitment, performance monitoring, disciplinary action, etc.
Qualifications for the Nutrition Manager Job
University Degree in Foods, Nutrition and Dietetics, Health or Public Health.
Two or more years of relevant experience as a nutritionist, experience working in a nutrition programme in a humanitarian context is preferable.
Good CMAM programme knowledge, report writing skills, and project implementation and management skills.
Excellent verbal and written communication skills.
Demonstrate high level of initiative, diplomacy, and tact
Excellent knowledge of computer software – MS Office, Excel, Powerpoint and Outlook
Must be flexible and be able to work independently and as part of a team / body
Strong Christian commitment and passionate about serving the poor -
Head of Product Management
JOB PURPOSE:
To lead all commercial product management activities for Liquid Telecom Kenya.
Key result areas
Develops product strategy
Ensures that all new products are ready for launch as part of the product development cycle
Manages third parties and suppliers and leads negotiations where required for product delivery
Negotiates supplier funding where required for new product launches
Co-operates with wider group teams responsible for key supplier deals
Manages and optimises existing products including pricing
Leads and overseas margin control and analysis for existing product performance; sets recommended proposition pricing for channel partners and direct customers
Manages detailed end to end proposition design and execution plans
Manages production of business cases and investment appraisal including presentations up to Board level
Effectively manages a focused team on Enterprise and Wholesale sectors
Education
Degree level education(IT or Business related), MBA preferred or substituted for by broad experience in similar roles
Preferred membership of recognised professional institution within the sales and marketing eco-system
Post school qualifications
Membership to the Chartered Institute of Marketing (CIM) is an added advantage
Experience
10+year(s) of cumulative relevant experience
Knowledge and skills
Advanced commercial awareness and appreciation of customer service needs
Effective working to turn ideas and plans into successful operating initiatives
Expert ability to lead and work within a leadership team, demonstrating a collaborative management style and building trust to energise and inspire a team to deliver their common objectives
Excellent communication skills, used to influence and negotiate with key stakeholders – in particular around the group
An ability to understand and articulate business and strategy, in financial and non-financial terms to a wide group of senior stakeholders, both orally and in writing
Expert level analytical skills, understanding business context and commercial markets to translate into strategy and planning -
Programme Leader for Energy and Climate and Deputy Centre Director for Research (Africa)
Job responsibilities
Programme leader for climate and energy
Lead the energy and climate programme at SEI Africa, including managing and directing projects and initiatives and line management responsibilities;
Lead the development of new proposals and seek the necessary internal and external support and funding;
Lead the design, planning and coordinating activities at SEI Africa related to strategies, technologies and policies associated with sustainable energy and climate change;
Advise and supervise SEI Africa staff engaged in research, capacity building and outreach on energy and climate;
Develop and maintain a contact network of researchers, decision-makers and partner organisations in Africa to support the SEI Africa programme on sustainable energy and climate change; and
Promote and support the use and application of SEI’s policy analysis and decision support tools for energy planning (e.g. LEAP) among governments and other partners.
Deputy Centre Director for Research
Oversee development of SEI Africa Centre research programmes, including developing new areas of research and innovative approaches (i.e., citizen science);
Oversee strategic direction of SEI Africa Centre’s research portfolio;
Contribute to project and proposal development for research programmes;
Develop and apply an approach for tracking research impact and assuring quality management of Centre research programmes (i.e., examples of incorporation of research into policy, journal citations and quality of research outputs); and
Serve on the Centre management team and step in as acting Centre Director when so required.
Essential qualifications
Ph.D. in interdisciplinary energy/environmental analysis, economics, applied sciences, or a related field and at least 5 years in a relevant full-time research position;
Fluency in spoken and written English;
Knowledge on the role of energy in supporting climate change mitigation and sustainable development;
Capability to analyse energy policies and programmes in the context of climate change, energy access and rural/agricultural development;
Proven track record of developing new projects and programmes;
Proven experience in fundraising for significant projects and liaising with funding agencies;
Experience in line managing staff and supporting their professional development;
Experience working on energy and climate technology policy assessments in African countries and regions;
Experience in policy-relevant and interdisciplinary research;
Experience and proven ability to work in international, multi-disciplinary research teams;
Ability to prepare articles, policy briefs, working papers and other publications;
Track record of publications on energy, climate and sustainability issues in peer-reviewed journals and/or scientific reports;
Ability to work independently as well as being comfortable working in international teams in a virtual environment, both as team leader and as team member; and
Excellent oral and written communication and presentation skills for both technical and public audiences.
Note: Applicants of any nationality are welcome, but applicants from Africa and/or with significant working experience in Africa will be given priority.
Desirable attributes
Fluency or working ability in one or more other relevant languages, such as Kiswahili, French or Portuguese;
Experience or familiarity with relevant regional or international institutions and organisations (e.g. AU, EAC, SADC, IEA, IRENA);
Experience or familiarity with international policy platforms, multilateral agreements, instruments and/or policy processes (e.g. SE4All, UNFCCC, REDD+);
Working knowledge of sustainability standards for energy systems and/or biofuels;
Knowledge on principles of climate accounting or carbon finance;
Experience with low-carbon and/or energy efficiency policies and technologies in developing countries;
Experience in assessments in the traditional biomass sector, including household energy and/or cookstoves; and
Comfortable with detailed analysis and fieldwork to support research. -
Sports Co-Ordinator Creative & Performing Arts Co-Ordinator Gifted And Talented Co-Ordinator Deputy Head Of Prep School Kindergarten Teachers Prep – School Teachers Secondary School Teachers
Key Responsibilities • To co-ordinate the athletic and physic education program throughout the Academy. Minimum Qualification:• Degree in Physical Education/Sports Science. • A minimum of 3 years’ experience in sports management. • Ability to motivate and build teams.
go to method of application » -
Service Delivery Manager
Job Purpose/Summary:
Reporting to the Chief Technical Officer (CTO), the Service Delivery Manager (SDM) – Nairobi is fully in charge of all service delivery, customer service, customer support, customer maintenance activities in Kenya, with specific emphasis for Nairobi and Central Regions. In the Coast and Western regions, he/she will work closely with the respective SDMs stationed in the respective regions. The role entails services delivery (implementations and modifications) and the provision of customer services (phone support, field support) to LTK customers (corporate and retail) in Kenya.
The role is responsible/accountable for:
Service delivery, customer service, customer support and customer maintenance activities in Kenya for retail customers – HAI customers, supported by the Hai support team.
Service delivery, customer service, customer support and customer maintenance activities in Kenya for corporate customers, supported by the Customer Support Services team.
The successful, timely and efficient services implementation and delivery to new and existing customers. This could be new services, modifications of existing services (upgrades, downgrades, terminations) or maintenance of existing services. Supported by the Customer Implementations team.
Key Responsibilities:
Managing of third party relations including KPLC, KETRACO, KENHA, KURA and the County Government. Gather adequate market knowledge to guide strategic and tactical decisions for purposes of achieving and sustaining effective competitive positioning of the region
Attend management, strategic and routine meetings.
Develop standard procedures in for Services Delivery and implementations
– Define and document customer life cycle services expectations
– Development of standards and best practices in service delivery and implementations
– Documentation and maintenance of standard operating procedures and processes
– Guarantee service delivery within agreed customer SLAs – Clear workflows
Customer Service and support
– Development of service benchmarks
– Achievement and exceeding of service benchmarks
– Quick resolution of faults
– Implementation of churn prevention measures
– Dealing with customer escalations and meeting their expectations
– Continuous quest to get feedback and improve the customer experience
– Working closely with all LTK Technical Teams to ensure that:
Customer affecting faults are resolved timeously and communicated to customers
Persistent network problems affecting service delivery are highlighted and escalated for timely and permanent resolution
Customer Implementations team
– Well defined and effective customers implementation processes
– Revenue is realized as soon as possible, within CIT guidelines
– All new customers are happy with the onboarding process
– Working closely with all LTK Teams including the Customer Implementations Manager and LTK appointed/certified contractors to ensure:
All Customer installations and customer maintenance service calls are attended to and completed within the agreed SLA timelines
All escalations from LTK customers relating to Technical issues are well managed and resolved on a timely basis
Relationship building
– Excellent relations between your team and the rest of the company
– Excellent relations between LTK, its customers and service delivery contractors
– Attend meetings with customers, both proactive and reactive. Relationship building with key customers
Team building
– Quality leadership to achieve and sustain optimal motivation, commitment and participation of staff to achieve personal and company objectives
– Maintain effective Customer Implementation teams, retail & corporate
– Maintain effective and inspired Services Delivery teams, retail & corporate – Clear definition of roles and responsibilities of each team member
– The right people in the right positions – Development of their skills and knowledge
– Performance management for the teams. Appropriate key performance indicators are set and regularly reviewed – Foster team work
Planning
– Development and documentation of yearly and quarterly departmental plans
– Succession planning at all levels
– Keeping track of new industry trends and technologies
Costs
– Financial management including, review and vetting technical invoices, completion certificates, and quotations from LTK Contractors
– Monitoring and optimization of costs in Service Delivery, adherence to budgets and regular reviews for improvement
– Ensuring COS is in line with the budget
– Regular and appropriate implementation of cost cutting measures. Management of costs in services provision
– Convert customer problems into up/cross selling opportunities
Key Result Areas:
Customer satisfaction index
Customer retention index
Quality standards as per SLA
Employee satisfaction index
Employee retention index and/or turnover rate
Performance measurement
Personal attributes:
Excellent administrative, analytical and organization skills with attention to details
Great ability to prioritize and work with minimum supervision; discretion and integrity:
High degree of judgment and tact in handling the most sensitive, diverse and confidential situations or material
Proactive attitude with a high degree of initiative, independence, reliability and adaptability, with an ability to anticipate and resolve problems.
Ability to work in a team-oriented environment to perform effectively in a constantly changing environment with competitive activities and demands, and proactively resolve challenges in a productive way:
Commitment, excellent inter-interpersonal skills and ability to work effectively in a multicultural/disciplinary environment.
Very high degree of flexibility and a demonstrated capacity to handle a variety of multiple concurrent activities, to judge priorities and take initiative in a fast paced environment under tight deadlines
Leadership skills
Dependable and reliable
Qualifications, Skills & Experience:
A B.Sc. degree in a technical field with at least 7 years of relevant technical experience and background.
Experience in network installation and maintenance operations
Experience service delivery; managing customers’ expectations, delivery of new services and care/support of existing customers and services
Ability to establish and nuture good relationships with internal and external parties.
Must be of very high integrity and uphold high ethical standards and honesty.
Proactivity, dependability, reliability, self-driven attributes -
Information & Communication Technology (ICT) Manager
Responsibilities:
Provide leadership and tactical direction for the department;
Prepare tactical and operational plans for the ICT department to ensure that all ICT tools, processes and systems are in place to meet the IT requirements;
Plan, coordinate and provide tactical direction for all IT functions in the University;
Develop, document and revise system design procedures, test procedures and quality standards;
Establish efficient and effective ICT systems in the University;
Integrate ICT into University’s operations and institutionalize automated systems for performance management;
Establish and implement effective ICT risk management security and data recovery strategies for the University;
Develop strategies to minimize the risk of data loss, breach of privacy and confidentiality for the University;
Coordinate, monitor, implement and evaluate ICT programs and projects within the organization;
Prepare ICT status reports in line with professional standards and guidelines.
Undertake periodic review of the ICT system projects and procedures and recommend improvement;
Coordinate development review and update existing policy regulations on ICT management;
Prepare and execute medium and annual budget for the ICT department;
Plan, manage and control the activities of ICT User Support Administrators, Labs’ Administrators and the Service Desk;
Identify problematic areas and implement strategic solutions in time;
Manage ICT staff by participating in recruitment, training, coaching and performance management of the employees;
Ensure security of data, network access and backup systems;
Maintain an active awareness and knowledge of new computing service developments;
Qualifications
A Master’s degree in Computer Science / Information Communication
Bachelor of Science in Technology / Electronics Engineering or its equivalence from a recognised institution Professional Qualification & Training
CISCO, ITIL, COBIT, MCSD, OCP, MCSE
Strategic Leadership Development Program/Training for a duration of six(6) or more weeks from a recognized institution
Experience
At least three years in Management position
Over ten years of technical experience in ICT functions.
Proven successful delivery as a project leader in a large ICT Systems Development, Implementation and integration project.
Other Competencies
Excellent analytical skills;
Creativity and innovativeness;
Demonstrated interpersonal and supervisory skills;
Must be a person of integrity. -
Medical Supplies & Training Manager
This is an exciting opportunity for an experienced registered nurse who is motivated to lead the development of InterHealth’s First Aid training and Medical Supplies regionally. This role will oversee our medical training to ensure high quality delivery and effectiveness in meeting the needs of our clients. The role also manages the sales of high quality medical supplies and safe clinical practice in the stocking and dispensing of medical drugs. The role requires some international travel, including to high risk locations.
Applicants need to demonstrate a clear commitment to InterHealth’s mission and core values, motivated by Christian beliefs and humanitarian ideals -
Key Accounts Executives
Key Accounts Executives Job Responsibilities
Monitor the sales force effectiveness operations, process and project excellence.
Improve the efficiency and effectiveness of the salesforce by utilizing database tools, services and data to help make the team more successful.
Occasionally travel to the field to understand the real-world environment for the tools, understand and be the “voice of the customer” with vendors.
Ensure all the data complies with legal regulations.
Ensure the information is protected, backed-up, and the database is performing sufficiently.
Show initiative and investigate and inform the right people in the organization when issues arise, with tact and professionalism.
Build databases where necessary and report information in clear, concise ways with actionable recommendations where appropriate.
Monitor data entry procedures and be a resource for troubleshooting for the sales force.
Develop tools and mechanisms that will act as resources to make the sales force more successful, and accountable where they fall short of set targets.
Baseline, measure, set and track KPIs, adjust and execute just abot everything.
You are responsible for the performance, integrity and security of a database and your job includes updating existing databases and building new systems for fresh information. Develop a user friendly structure for organizing the data and building a test system to iron out any ‘bugs’. Experience in a sales-oriented organization and exposure to FMCG or pharmaceutical sales. Experience with application development, wireframes, data mapping, and database development, including storage requirements, performance monitoring and data protection.
Training experience and performance reporting for other people in the business for the salesforce team and senior management for decision making. Ability to multi-task and work under tight and/or shifting deadlines; ability to prioritize tasks based on business impact and manage time appropriately within a fast-paced environment; flexibility and ability to adapt to change will be important.
Demonstrated ability to interact and collaborate with other team members in order to foster a positive, high-integrity, success-driven team spirit and entrepreneurial culture within the company. Experience taking new initiatives from strategy to implementation is required. BBIT degree, CISA, and any other certifications will be an added advantage. 2-5 years in systems monitoring and implementation. Any experience in a pharmaceutical company will be an added advantage.
Requirements for the Key Accounts Executives Job
Basic diploma or degree in Business or Biological Sciences
High motivation and ability to take up new challenges.
Excellent planning, communication, negotiation and selling skills.
Strong organization, time, communication and management skills.
Excellent soft skills set and most importantly people skills.
2-5 years working experience with experience in Key account managment.