Company Founded: Founded in 1989

Group Head of Human Resources

Job description
Our client is looking for a Group Head of Human Resources who will oversee HR in in different end markets through the assistance of country based HR Managers to provide high quality, customer-focused functional support to all teams based in the cluster countries. The key focus will be on interpretation and tactical application of policy to suit local business needs as well as resolution of complex problems.
The job holder will;

Support senior management by providing operational HR expertise across the broad spectrum of HR activity.
Develop strategies, plans, budgets, projects and timelines to deliver the regional people and business plan.
Ensure that the HR services provided are consistent with internationally accepted HR policies and processes, reflect local policy frameworks, and are high quality and efficient.

October 25, 2024
Junior Consultant

The Evidence Department is looking for a Junior Consultant to assist in the roll out of a multi-country initiative focused on leveraging mobile technology to better engage with PSI’s target audience. This is an exciting new initiative that provides the opportunity to make technology work to deliver better health outcomes through bringing care closer to people in the developing world.Sound like something you would be interested in? Read on.
Your contribution
The consultant will:

Support development of standard documentation for the initiative
Work closely with country teams to gather process flow and data requirements for the initiative
Support budget and workplan development for the initiative alongside country teams and HQ staff
Support the launch of initiative pilots by undertaking in-country visits
Undertaking project management related follow-up with relevant initiative stake holders
Documenting learning by generating initiative case studies

Deliverables;

Standard package of project management documentation each of the pilots of the initiative – (i) Initiative scope presentation, (ii) Work plan and (iii) Budget
Promotional material for the initiative – Presentation, 2-pagers etc
Initiative case studies

A lot of the work will involve undertaking day to day follow up with the country teamsWhat are we looking for?
We are looking for a highly ambitious individual a passion in public health, willing and able to learn by doing in a very demanding position. In particular, we are looking for;

Great writing and communication skills – able to clearly depict nuanced or complex
Great power point skills – able to ‘translate’ ideas / takeaways from discussions into professional grade
Highly organized and a self-starter
Comfortable with mobile technology
Relevant Bachelor’s or Master’s Degree (e.g., communications, public health, marketing, journalism, social sciences, or anthropology).
Experience in public health or working for a development agency is a plus

Note that this is an entry level position. All applicants must be based in Nairobi with permission to work.
PSI will not provide work permits.Timeline:
The timeframe for the consultancy is 6 months with a possibility of extension. Applications are currently accepted on a rolling basis.
PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.
PI100425201

October 25, 2024
Service Manager – Automotive

Ref: KEN000152/MM
The service manager oversees the service department (all workshops & branches countrywide) and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest leve
Job Duties
The Service Manager oversees the service department and is typically responsible for:

Planning and implementation of business processes to ensure continued growth and profitability above budgeted levels for service, body-shop and lease and across all branches countrywide
Prepare annual budgets for capital expenditure, sales, gross profits, operating costs and trading profits for service, body-shop and lease countrywide
Daily, weekly and monthly guidance of service, body-shop and lease across all branches countrywide on actual performance against budgets
Review weekly the work-in-progress reports with the team leaders to ensure that appropriate action is taken to enable rapid completion of outstanding work.
Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business
Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers
Providing training on administrative policies and procedures for all department personnel. Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by Subaru Corporation
Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives
Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy
Liaise with dealer principles and workshop managers to ensure that their technical expertise, availability of special tools and facilities, constantly meets the minimum standards laid down by the company.
Management of service department monthly debtors by taking appropriate action to recover all outstanding debts – service, body and lease and all branches countrywide

Knowledge and skills required

Strong management, development and motivation skills should be a high priority
Previous experience as a Service Manager is advantageous
Extensive technical background with management training
Require strong communication skills to deal with customers, employees and vendors
Required to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction

Education/Work Experience

Degree in Mechanical Engineering
Have been in the business for 15 years or more
Passion and drive for the brand

October 25, 2024
Head Of Corporate Banking Trade Finance & Financial Institutions Manager

Job description
JOB ROLE / MISSION
To be overall in charge of the management of a corporate client portfolio which ranges from large companies/institutions with operations within the country to large multinational companies/institutions with operations across various countries. Will involve growing the assets and liabilities of these corporates, ensuring profitable partnerships, improving credit quality of the portfolio and developing transactions business through enhanced service experiences and innovative technology adaptation.
ACTIVITIES/ FUNCTIONS/RESPONSIBILITIES

Strategic planning for corporate business in line with banks annual and tri-annual business development plans including preparation of business plans with Finance department for Board purposes.
Corporate balance sheet growth on assets, liabilities and off balance sheet exposures.
Increase in level of products and services consumed by corporates and spear heading increase in bank relationship across the corporate supply chain through other business departments of the bank
Grow trade finance business with focus on importers/exporters and development of synergies with theGroup entities internationally.
Synergies with the Group regionally and harmonization of shared clients regionally
Management of syndication of clients both in-country and externally
Net-working in the market (local and internationally), lead generation (opening doors) for the various business team under his/her supervision.
Synergies with various departments in the bank, including Treasury and Retail Banking.
Staff management and development, including motivation and succession planning.
Reporting to Executive Committee and various other committees of the bank including the ALCO (Assets and Liabilities Committee).
Management of the corporate credit portfolio quality and maintaining it within risk thresholds of the Bank.
Management and achievement of profitability and productivity ratios for the corporate portfolio.
Maintaining relationship with international partners ranging from Direct Foreign Investors to Correspondent banks
Overall responsible for the performance of the business centres (corporate centres) of the Bank, trade finance and Institutional Banking departments.

KNOW HOW

Supervision of key departments of the Bank involved in corporate business development.
Team management experience
Technical knowledge on corporate banking, trade finance and liability management.
Debt syndication and participation across multiple lenders (in-country and externally)
Regulatory compliance
Credit analysis and legalities of credit agreements and commercial contracts
Business plans and forecasts
Cash flow management and interpretation of financial information/data
Operational competencies relating to transactional business and operational procedures
Trade finance competencies including letters of credit, avalization of bills, rules for collections and guarantees, incoterms, etc
Foreign exchange transactions and corporate FX hedging techniques
Structured finance experience
Good communication, both oral and written

QUALIFICATION & EXPERIENCE

University degree in Finance, Accountancy, Economics or a relevant business related degree
MBA or relevant post graduate degree
Professional qualification in accountancy or related field.
At least 10 years working experience in banking, of which 5 years should have been in corporate Banking at senior level
Strong track record in business development and business networking which should be clearly demonstrated

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October 25, 2024
Applications Support ICT Officer Infrastructure ICT Manager

Reporting to the Manager, Business Systems, the successful candidate will be responsible for providing on-going support and improvements for Core Banking System and its related modules;
Participating in development, implementation and maintenance of software applications; documenting system components and providing general IT Support within the ICT Shared Service.
Job Responsibilities

Troubleshoot software problems, resolve and escalate those that are beyond own capability to specialists
Undertake application problem analysis and resolution for application problems in conjunction with the usersand application suppliers
Provide guidance and support for application users to ensure that the business application systems supported by the ICT Shared Service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency
Assist with implementation of ICT application projects. Provide technical input where required
Develop simple software programs to meet the banks need as and when required
Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users and external application or service suppliers where necessary Review the help desk statistics to identify the user training needs and develop and facilitate user training. Install and update antivirus programs on all desktops Ensure systems uptime and manage interfaces, defined operational system processes and data extracts

Qualifications

Holder of Bachelor’s degree in Computer Science, Information Science, Telecommunications & Communication or any related field.
Professional qualification in PHP/MCP/MCSE
Should have at least 3 years’ working experience in a busy commercial IT environment in supporting a core banking application and its related modules
Should have experience in systems analysis, design, implementation and support
Should have excellent knowledge of Linux with ability to write complex SQL queries to extract data and reports from Oracle database.
Good understanding & ability to document business processes and workflows and their relationships to current and future software solutions
Excellent communication, decision making, analytical, organizational and interpersonal skills

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October 25, 2024
Officer – Project Management Office MIS Officer

Job description
Project Management responsibilities include delivering of every project on time within budget and scope, running with Business initiatives, business program, products within the overall Bank Strategy.
Key Responsibilities:

Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility as detailed in the project charter.
Ensure that all projects/business initiatives/programs are delivered on-time, within scope and within budget.
Ensure proper resource availability and allocation for all projects, program or Business initiative.
Develop a detailed project plan to track progress for each and every project, Business initiative, program or products.
Use appropriate verification techniques to manage changes in project scope, schedule and costs.
Measure project performance using appropriate systems, tools and techniques.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Prepare reports and presentations to Management, to provide project status and visibility for other, business initiatives, programs and highlight key milestones, achievements.
Manage the relationship with Service providers and all stakeholders.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties /vendors.
Create and maintain comprehensive project documentation and records.
Assist the PMO in the overall Banks strategy implementation.
Other duties as assigned by the Head of the Department.

Competencies and Experience:

5-10 years’ experience in general banking.
Has a sound recall of processed and procedures and can apply previous experience to facilitate the resolution of problems identified.
Ability to work accurately and dependably. Good planning, organisational skills and multi-tasking skills.
The successful candidate has to have an intermediate understanding of risk dynamics and controls.
Strong working knowledge of Microsoft Office.
An ability to consistently apply logic, i.e. considers all facts, options and outcomes prior to making a decision.
Ability to interact with others at ease.Intuitive, assertive, resilient and attentive to detail.
Decisive with the ability to make sound and rational decisions.

Interpersonal Competencies:

Good organisational skills
Ability to engage stakeholders
Good listening skills
Excellent verbal and written skills

Education:

University degree preferably in the fields of Computer science or Business course
Added Advantage – engineering for technical project Managers.
A general knowledge of the bank’s operating systems, controls and general banking

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October 25, 2024
Associate Regional Marketing Researcher

Your contribution
Provide strategic leadership for research planning
Support research activities, including strategic research planning, marketing research planning, study design, questionnaire development, data analysis, and research dissemination.
Work with country-level research and marketing teams to develop annual research portfolios that inform marketing activities and to manage regional and local research subcontractors;
Provide strategic advice on research budgeting and staffing decisions to country representatives to ensure country research teams can deliver on research portfolios;
Review and provide research inputs to proposals for funding from supported countries to ensure proposed research activities are strategic, fit-for-purpose, and budgeted adequately.
Interface with global technical, research and marketing teams to ensure alignment between global strategy, regional research priorities, and country research activities.
Provide technical inputs and oversight for research activities
Design marketing research, including qualitative studies, quantitative studies, and market assessments in in collaboration with country-level researchers, marketers, and programmers;
Manage relationships and contracts with research agencies to improve the quality of services provided within the region;
Lead implementation and data analysis for studies and build capacity among country-level research teams to design studies, oversee data collection, and analyze/interpret/disseminate results;
Ensure studies are in compliance with ethical and internal quality standards;
Assist with piloting and expanding use of newer technologies including mobile data collection, telephone surveys, etc.
Ensure research results are disseminated for programmatic use
Support country research teams with dissemination of research results internally and externally;
Provide technical assistance to country platforms to build skills in interpreting research results and using evidence to guide marketing and program decisions and activities;
Work with the Regional Marketing Advisor to ensure that country research planning is well-integrated with the marketing planning process.
Work with the Regional Monitoring Advisor to develop data dashboards and promote use of routine sales and program data for programmatic decision-making;
What are we looking for?
The basics You have at least 3 years of experience in the design, management, analysis, and dissemination of research in marketing or public health, including experience in a developing country (experience in East Africa strongly preferred)
You have a university degree in marketing, public health, behavioral sciences, population studies, psychology, communication, or a related field. Preference will be shown for strong work experience, but an MBA, MA, MPH, MSc, PhD or other relevant advanced degree is a plus.
You have experience designing and implementing marketing research. Experience in 2 or more of the following methodologies or approaches is preferred: segmentation, consumer panels, human centered design, journey mapping, retail surveys, journey mapping, pre-testing, communication effectiveness studies, pricing research, and mystery shopper/client studies.
You have experience analyzing qualitative data (preferably in Atlas TI, NVivo, or similar program)
You have demonstrated your ability to inform programmatic decisions using research results
You are an excellent writer and presenter
You are fluent in English
References will be required
A technical test of knowledge and skills in research design and analysis may be required
For a Nairobi base, must have work authorization for Kenya. For a Washington, DC base, must have work authorization for the US.
What would get us excited?
French and KiSwahili language skills are a major plus
You are knowledgeable about and have experience with market shaping and market landscaping programs (e.g. Total Market Approach (TMA).)
You have research experience related to social marketing or social franchising
You have programmatic experience in a wide variety of public health programming, including WASH, HIV, family planning, malaria, or nutrition
You have worked on behavioral segmentation research, process evaluations, operational research, evaluations of communications effectiveness, mapping studies/GIS, and mobile health technologies
You have strong quantitative analysis skills including multi-variate analysis of health survey data (Stata preferred)
You have substantial experience with electronic data collection
You have experience in capacity building or training, especially structured long-term capacity building activities

October 24, 2024
Teachers

Teachers are needed in the following capacities:
1) Teacher of English
2) Teacher Of Psychology
3) Teacher Of History
4) Teacher Of Science
5) Teacher Of Mathematics
6) Teacher Of Business Studies
7) Teacher Of Chemistry And Biology

You will become a member of a group of four full-time teachers who are creative, energetic and determined to give our pupils the best possible opportunity to benefit from an outstanding education. The ability to teach both Language to IGCSE and Literature to A Level will be required. The position of Head of Faculty will be available to a suitably qualified candidate.
Our minimum candidate requirements are as follows: BACHELOR’S DEGREE (in a subject relevant to the vacancy for which you are applying);or BACHELOR OF EDUCATIONand either PGCE, QTS or Masters of Education (or equivalent US, Canadian, Australian or New Zealand qualification)

October 24, 2024
Pricing Analyst

JOB PURPOSE: To work as a member of the pricing team responsible for generating quotes for opportunities based using internal pricing tools and databases for standard products. The role holder will be responsible for generating quotes and maintaining a database of non-standard pricing requests. In addition, the role holder will support pricing requests for RFI’s and RFP’s. The roe holder must be able to work with Sales, Pre-sales, bid management, service delivery and finance to support opportunities; and understand and analyse the commercial landscape in the pan-African market. The role holder will maintain the international price book and support in product pricing strategies.
KEY RESPONSIBILITIES
Utilizes and generates price quotes using the pricing tool in a timely manner to meet team SLA.
Works with country operating Company to define and agree rate cards to be used in the pricing tool every quarter
Participates in regular reviews with OpCos to cover issues, dependencies, strategy, process and performance related pricing.
Provides timely commercial support for RFI’s and RFP’s
Provides inputs and supports the relevant parties in productions of weekly and monthly pricing reporting packs
Works with vendor management to obtain off-net pricing
Reviews and analyses win/loss reports and liaises with sales to initiate the development of a database to derive commercial market trends and provide competitor intelligence.
Engages internal and external parties to understand how review quoting process can be improved to reduce turn-around time and generate competitive quotes
Works closely with product managers and sales to develop product pricing structures and strategies to help growth or penetration of the products.
Relevant
EDUCATION Commercial Bachelor’s Degree, Diploma or Qualification by Experience (QBE)
EXPERIENCE 3+ years in Telco/IT environment
Ability to articulate complex commercial propositions in a clear concise manner to multiple levels within the business
Experience in working in high pressure environment
Experience in building and maintaining strong relationships, and close integration, with regional Sales, Service functions and Finance teams.
Experience in a sales environment
Experience in producing professional outputs using industry best practice methods and tools (MS Excel/PowerPoint etc.)
KNOWLEDGE AND SKILLS Demonstrate an understanding of key financial metrics such as ROI and demonstrate a capability to use these as key selling tools.
Demonstrate experience in identifying up-selling sales opportunities which increase product penetration within the customer.
Demonstrate an understanding of and an ability to manage the opportunity lifecycle from discovery to generation of proposal and subsequent closure and implementation.
Demonstrate high level of competence with Microsoft PowerPoint, Excel, Outlook and Word.
Demonstrate an ability to understand and effectively use internal process management tools.
Demonstrate the introduction of new innovative concepts to key decision makers within the customer through relationship and stakeholder management of the CxO level within the customer organisation.
An awareness of the telecoms and the ICT industry and the impact it is having on the customer organisation.

October 24, 2024
Senior Accountant Administration Manager

JOB GRADE 12Duties and responsibilities will entail:• Process and coordinate the Authority’s accounts payables as outlined in the ENSDA’s Financial Procedures Manual• Provide operational support to staff on expenditure management to include short term action plans and expenditure scheduling.• Assist in the maintenance of up-to-date and accurate cash book summaries and cheque registers• Check and recommend payments – verify payment vouchers in accordance with laid down rules and principles and determine aggregate expenditure• Control of expenditure and below- the- line (BTL) Authority accounts.• Process, approve and code expenditure (claims, imprests, surrenders and purchase requisitions) and internal recoveries in accordance with budgets.• Prepare monthly accountancy reports on expenditure and cash management and review monthly expenditure statements.• Participate in internal audits as scheduled and provide auditors with accounting documents as requested and provide explanations on audit queries.• Ensure timely and accurate preparation of the ENSDA payroll in liaison with the Chief Manager, Finance.• Generate all payroll related expenditure i.e. staff salaries, statutory deductions, voluntary deductions and other employer deductions• Process and maintain consultancy payment and remittance of any related statutory deductions to the relevant authorities• Prepare staff debtors and creditors schedules for approval and deduction• Process and file annual returns for staff and other statutory bodies• Process all monthly related reports and maintain monthly reconciliation of all the payroll reports and control accounts• Supervise and appraise assigned accountants and assistants periodically and annually.• Perform any other related duties that may be assigned from time to time by management.Requirements for AppointmentFor appointment to this grade, an officer must have:• Bachelor degree in Accounting or Finance or its equivalent qualification from a recognized institution.• Certified Public Accountants (CPA) (K) or its equivalent• Master’s degree in Accounting or Finance option or its equivalent qualification from a recognized institution will be an added advantage• A member of a relevant professional body• Served in a comparable and relevant position for a minimum period of 5 years• Have demonstrated administrative capabilities and high degree of competence in planning, conducting and supervision both financial and management audit as well as running a unit efficiently• Meet the requirement of Chapter Six of the Constitution
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October 24, 2024