Jobs Kenya

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  • IT Technical Support and Development

    IT Technical Support and Development

    Reporting to the ICT Manager your duties and responsibilities are as follows:
    Provide IT helpdesk support and ensuring timely and responsive operational support meeting prescribed SLA’s
    Develop an online portal automating and integrating proposal submission, reviews and publication workflows
    Upgrade the organizations SharePoint intranet to include customized project management and integrated monitoring and evaluation functionality
    Assist with eliciting and developing requirements for a document management system, benchmarked with industry standards and comparable organizations
    Working with end users to define system requirements, identify a suitable digital library system and provide technical support for its implementation
    Assist with carrying out general user awareness and training geared towards improving adoption of IT across the organization
    Continuous updating of the ICT asset and software inventory
    Perform any other duties that may be assigned by the ICT Manager.
    Qualification & Experience
    Degree in IT related field
    At least two (2) years’ experience in software development and IT user support
    Key Skills & Competencies
    Working knowledge of SharePoint development
    Experience with VB.NET and/or PHP development and API integrations
    Experience in supporting MS. Windows user environments
    Customer service orientation
    Good communication skills
    Expected deliverables at the completion of the assignment • IT help desk support services meeting prescribed SLA’s• Online portal supporting proposal submission, reviews and publications workflows • Enhanced SharePoint intranet delivering custom Project management and M&E functionality • Document management system requirements and evaluation reports • Digital library system requirements and evaluation reports • Updated IT assets and software inventory database

  • Project Officer – Adolescent HIV

    Project Officer – Adolescent HIV

    Job Summary
    The Project Officer – Adolescent HIV will provide technical support in the planning and implementation of Community-facility linkages, stigma reduction, adherence psychosocial Support, PHDP and retention activities required for HIV care and treatment services in collaboration with the Ministry of Health. The officer will also participate in planning and implementing the Red Carpet Project in Homa Bay County in the selected Red Carpet sites, through an all-inclusive and participatory approach to achieve the identification, enrolment into care and retention in care goals for Adolescents living with HIV.
    Specific Activities
    To conduct a baseline assessment in all red carpet facilities and write a report on the findings.
    To identify, train and support the adolescent and youth counsellors who will support the newly diagnosed HIV positive adolescents and be enrolled into care.
    Coordinate with SCASCOs to identify the red carpet facility coordinators and train them on the red carpet model of care to be implemented at the Red Carpet sites.
    Organize and support health care workers training on Red Carpet Project implementation in RC sites in Homa Bay County.
    Support existing adolescent support groups and facilitate formation of new ones in facilities without.
    Ensure newly identified adolescents and youth are provided with the required PSS
    Conduct monthly and quarterly performance review meetings for all the red carpet facilities.
    Prepare monthly and quarterly, performance reports and share the same with the project manager.
    Support the establishment of youth friendly services with regard to project requirements.
    Site improvement and mentorship of HF teams implementing the Red Carpet Project.
    Work with adolescent champions to enhance adolescent centered services in RC sites.
    Capacity building of HCW and School based staff on the Red Carpet Model.
    Play key role in Quality Assurance/Quality Improvement of adolescent services in Red Carpet sites.
    Identify, document and share key lessons learnt and successes of the project.
    Network with local organizations involved in adherence to ART and promote linkages between Health facilities and organizations providing HIV support services in their community.
    Work with other TIMIZA 90 project and linked project teams and partner health facilities to establish and strengthen adherence systems within health facilities for improved quality of patient care
    Ensure undertaking of Treatment literacy sessions for ALHIV in PSSGs within Red Carpet sites.
    Identify best practices on Adolescent Facility linkages, Care and Treatment, Stigma reduction and defaulter tracing activities in Red carpet sites for demonstration of success.
    Undertake other duties as assigned by supervisor.
    Desired Qualifications
    Diploma/Advanced Diploma in Social Sciences, Nursing, Public Health, Community health, or equivalent. A degree will be an added advantage.
    Experience working in adherence, counselling and psychosocial support and community linkages in HIV care and treatment/PMTCT.
    HIV/AIDS knowledge and related experience
    Background in community development activities
    Leadership and counselling skills
    Good interpersonal, organizational, communication skills.
    Able to work in cross-cultural settings
    Ability to work effectively under pressure and to organize and prioritize competing activities
    Ability to work effectively in a team oriented environment
    Familiarity with the Kenya Health system, HIV Community programs, facility care and treatment program implementation and documentation.
    Possess adequate facilitation, mentoring and counselling skills.
    Proficient Computer skills (Ms Word, Ms Excel, Ms Power Point).

  • Regional County Coordinator

    Regional County Coordinator

    Job Summary
    Reporting to the Project Manager- CIFF ACT Adolescent Project and working in close collaboration with the CHMT/SCHMT, Implementing Partners and USG Implementing Partners, the Regional County Coordinator will be responsible for overseeing the planning, implementation and monitoring of the CIFF ACT Adolescent Programs at County level. The Regional County Coordinator will oversee 7 Counties in Nyanza/Western region of Kenya. He/she shall serve as the focal point for all Adolescent activities in the counties on behalf of EGPAF Kenya.
    Key Responsibilities
    In partnership with MOH/NASCOP, conduct entry meetings at County Government level to launch the CIFF ACT Adolescent Project and develop a Multi-sectoral county work plan.
    Develop terms of reference (TORS) for the County Multi-sectoral adolescent taskforce/Technical working group (TWG).
    Support TWG Meetings every quarter to Adolescent related initiatives in the county, service delivery indicators and progress on quality improvement initiatives.
    Support dissemination of ASRH policies in the high supported counties, and incorporation of key elements of ASRH policy in the county health work plans
    In collaboration with implementing partners, conduct refresher trainings on the Adolescent Package of Care in the supported counties
    Support annual regional forums to share successful continuous quality improvement (CQI) activities in the supported counties
    Support targeted annual supportive supervision and mentorship visits in the supported counties
    Support sensitization workshops for teachers in selected schools in the supported counties to improve retention and adherence to antiretroviral therapy (ART) for school-going adolescents
    Support the Kenya Network of Positive Teachers (KENEPOTE) and Adolescents Living with HIV (ALHIV) champions (through NEPHAK) to carry out stigma reduction activities in selected schools in the supported counties (leveraging existing education fora at the county-level)
    Support the formation of adolescent advisory boards at the county-level as envisioned in the Kenya’s Fast-track Plan to End HIV and AIDS among Adolescents and Young People
    Required Qualifications
    Degree/ Diploma in Clinical Medicine or Nursing or other related field with at least 5 years’ experience in Adolescent HIV and SRH Programming. A Master’s Degree in relevant field will be an added advantage
    Understanding and experience working with Ministry of Health including the County Government will be preferred.
    Experience in Managing Donor funded programs
    Required Competencies, Skills And Experience
    Experience in Adolescent sexual reproductive health, HIV prevention care treatment and support among adolescents
    Demonstrated experience in organizing and facilitating meetings, able to write clear and concise program reports, minutes and meeting reports.
    Significant and up to date knowledge of the current ART, HTS guidelines, Adolescent package of care, the Fast track plan and the ALL IN Initiative.
    Knowledge of PEPFAR Program and NASCOP reporting requirements including familiarity with the data collection and reporting tools used by NASCOP
    Experience in establishing and sustaining working relationships with the Government of Kenya Ministries of Health at County, Implementing partners, Sub-county and facility teams
    Proficiency in computer basic skills- MS Office; Internet; Basic data analysis skills
    Self- managed, self-driven, results oriented individual.
    Excellent communication, interpersonal, report writing and analytical skills
    Dedicated team player with ability and experience to work in a multidisciplinary team

  • Call Centre Manager

    Call Centre Manager

    Responsibilities for the Call Centre Manager Job
    The Call Center Manager (also known as Contact Center) is responsible for:
    The daily running and management of the call center through the effective use of resources.
    Meeting, and possibly setting, customer service targets as well as planning areas of improvement or development.
    Ensuring that calls and emails are answered by staff within agreed time scales and in an appropriate manner.
    Mentoring, coaching, evaluating coordinating, and motivating call center staff.
    Assisting in Staff Recruitment.
    The day to day running of the Call Center.
    To oversee the optimal performance of the Call Center.
    Maintain constant communication of floor needs, wants, concerns and plans.
    Forecasts Manpower planning based on inbound/outbound call volume
    Create and implement strategies to decrease errors in quality control and train for future effectiveness.
    Work with all individual on daily basis to optimize campaign targets by adjusting and ensuring proper utilization of manpower and technology.
    Track against projected forecast.
    Monitor employee attendance and shift changes.
    Coordinate all floor supervisors
    Skills and Competencies Required
    Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.
    Leads Positively: Leads by example to cultivate a climate of motivation, positive energy and meaning in work.
    Assesses, selects, recognizes, develops, and empowers diverse talent.
    Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
    Qualifications for the Call Centre Manager Job
    Bachelor’s degree in a relevant field from an accredited University/College required.
    At least 3 years’ managerial experience in a busy call/contact center environment.
    Worked at Supervisory or Managerial level in a Call Center environment for at least 2 years
    Ability to provide effective leadership to a large team
    Ability to train and mentor individuals and/or a group
    Ability to interact at a high level with clients and internal leadership
    Ability to manage and provide feedback to all types of individuals
    Ability to adapt to an ever-changing environment
    Ability to create training documents
    An attractive and competitive salary structure on offer.

  • Senior Project Officer Technical Advisor

    Senior Project Officer Technical Advisor

    S/he will provide technical oversight and capacity building to program officers and health care workers in supported sites to assure delivery of quality, relevant and quantifiable paediatric and adolescent services.
    Responsibilities for the Senior Project Officer Job
    Achievement of pediatric and adolescent targets set by EGPAF and donors
    Coordinate of the development of weekly, monthly, quarterly and annual pediatric work plans.
    Support standardizing quality by taking lead in continuous quality improvement, tracking key performance indicators and strategies to determine progress and innovations across sites
    Optimize Identification and linkage of HIV-positive pediatric and adolescents to HIV care and treatment services.
    Identify potential needs for pediatric and adolescent technical assistance through participation in site assessments, visits, trainings, clinical mentorship, case reviews in all pediatric and adolescent specific clinics.
    Support and monitor implementation and progress of HTS coverage, ART initiation, OI management, viral load suppression, and retention and cohort outcomes for children living with HIV.
    Ensure continuous Quality Improvement (QI) for the children and adolescent program by systematic review of routine data, conducting data driven mentorship, and participating in Quality of Care (QoC) assessments.
    Provide continuous mentorship and supportive supervision of HCW to ensure provision of quality pediatric and adolescent care package.
    Facilitate age specific adolescent peer support groups at the facility level as well as pediatric care givers PSSGs.
    Ensure engagement and retention in care of HIV-infected children and adolescents by participating in facility retention activities (adolescent peer education, focused group discussions, support groups, case management).
    Support implementation of pediatric and adolescent differentiated care model at supported sites.
    Sensitize health care healthcare workers (HCWs) on the adolescent package of care (APOC).
    Support the care and treatment program officers in their routine weekly site supportive supervision along with sub county HMT members to ensure quality service delivery.
    Work closely with the Strategic Information to ensure all facilities are provided with their pediatric and adolescent HIV targets and dash boards, and through the project officers ensure that these are updated on a monthly basis.
    Take lead in writing and presenting progress reports on Turkana Timiza90 HIV pediatric and adolescent care and treatment to PM, STAT or donors as need arises.
    Will be a member of Project Management Team.
    Participate in the various relevant TWGs at the county and national levels.
    Work with other stakeholders to develop standard operating procedures in matters related to pediatric and adolescent HIV Prevention, Care and treatment.
    Work closely with the PMTCT program to support HEI and HIV infected infant management as per the national guidelines.
    Senior Project Officer Job Qualifications
    Medical Officer registered by KMPDB clinical medicine with 3 years of continuous HIV program implementation or a diploma in Clinical medicine with 5 years of continuous HIV program implementation.
    Master in Public Health will be and added advantage.
    At least two years’ experience in implementing pediatric and adolescent HIV programs.
    Significant and up to date knowledge of the current ART, PMTCT, TB/HIV, HTS guidelines, standards, tools and best practices.
    Knowledge of behavioral and psychosocial issues among children, adolescents, caregivers and their assessment
    Skills in establishing rapport with children and adolescents.
    Knowledge of PEPFAR Program and NASCOP reporting requirements including familiarity with the data collection and reporting tools used by NASCOP
    Ability to work with limited supervision
    Excellent communication, interpersonal, report writing and analytical skills
    Dedicated team player with ability and experience to work in a multidisciplinary team
    Excellent communication skills
    Ability to supervise and train others as well as establish partnerships.
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  • Project Officer – Laboratory Commodity Logistician

    Project Officer – Laboratory Commodity Logistician

    Job Purpose : Provides oversight to support the establishment of a sound inventory management practises at county level, for high quality laboratory services especially HIV testing, TB Diagnostics; Early Infant Diagnosis and Viral load access to enable laboratory diagnosis and monitoring to support provision of quality integrated HIV prevention, HIV counselling and testing, care and treatment services, and TB services within the Ministry of Health, Private and Faith Based Sector health facilities in Homa Bay County.
    Scope : The Laboratory Logistician is responsible for providing oversight to the day to day contact with SCMLTs, SCTLCs and SCHMTs, Laboratory managers of high volume facilities (Level IV and above), County RTK/Logisticians – providing technical assistance and capacity building to establish and/or strengthen the laboratory commodity management program that supports Laboratory networks. S/he will provide oversight to ensure that the inventory management system is improved and maintained.
    Job Responsibilities: Supply chain management
    Works closely with the CMLC and the County & National RTKs Committee to ensure RTK commodities are accurately and timely quantified, forecasted, distributed to targeted service delivery sites;
    Works closely with the Division of Lung, TB and Leprosy Diseases (DLTLD) to ensure GeneXpert commodities (Cartridges and Falcon tubes) are quantified forecasted and distributed in a timely manner to the GeneXpert sites
    Works closely with the Early infant diagnosis program to ensure EID bundles are quantified, forecasted and distributed to targeted sites in a timely manner
    Supports the implementation of policies, guidelines, tools – such as checklists and templates – and standard operating procedures (SOPs) to support effective and efficient quantification, procurement, distribution and disposal of commodities;
    With guidance from the Technical Advisor, establishes or strengthens inventory management systems to track all PEPFAR supported commodities; and to monitor and update stocks, distribution and pipeline information; Maintains a complete and accurate inventory database and ensures proper inventory reports and controls are in place to accurately track commodity quantities, location and usage;
    Utilizes the inventory management system to identify and report potential fraud or loss through a formal, established process;
    Supports logistics planning and implementation and ensures availability and quality of specialist logistic input as required.
    Conducts site visits to as needed to ensure high performing and quality assured commodities
    Other responsibilities
    Inform the line manager of any problems arising such as damage, loss, attempted break-ins or theft.
    Recommend any additional logistics-related procedures/ for review, approval and adoption
    Adhere to timelines and due dates for relevant deliverables as requested
    Uncompromising integrity
    Other duties as required / assigned
    Required Qualifications, Knowledge and Skills
    Education
    Advanced or Higher Diploma in Medical Laboratory Technology
    A Laboratory scientist with a Bachelor’s Degree in Medical Laboratory Sciences will be an added advantage
    Registration with KMLTTB is Mandatory with a valid practising license
    Training or certification in supply chain management or logistics is preferred
    Other requirements
    Three years’ experience working on laboratory supply chain management or logistics-related activities
    Relevant experience working with laboratory focal persons at county level and Sub-County level
    Strong interpersonal skills
    Strong computer literacy, including excel skills and ability to learn new databases.
    Experience in work with various stakeholders, including County Government staff

  • Data Entry Clerk- Community HIV testing Services

    Data Entry Clerk- Community HIV testing Services

    Job Summary
    Under the guidance of the Data Management Officer, the Data Entry Clerk will work to ensure successful management of community HTS data.
    Key Responsabilités
    Work closely with the EGPAF Data Management Officer and project technical team to manage all data entry related activities for community testing;
    Work with the Program Officer and Field Support Staff to ensure timely data collection and reporting to EGPAF;
    Assist in basic summery reports and provide timely feedback for decision making;
    In conjunction with the Program Officer, ensure the affiliated facilities receive documentation of services offered at the ward
    Assist and participate in DQA at supported facilities;
    Assist and participate in targeted mentorship and supportive supervision on documentation and reporting at supported wards;
    Participate to any other documentation process of project activities.
    Required Qualifications
    Bachelors in Biostatics, Health Information Management Systems, IT, Health Records and Information or related field from a recognized institution of higher learning and a certificate in M&E related courses
     
    Minimum of 2 years’ experience on monitoring and evaluation and data management for a HIV program
    Familiar with national HMIS and NASCOP EID system and reporting requirements
    Proficiency in computer packages for generating and analysis reports
    Experience with managing and coordinating teams
    Ability to work effectively in a busy, high pressure team environment
    Ability to prioritize workload and demonstrate outcomes on strict deadlines
    Commendable knowledge & skill in monitoring & evaluation activities
    Strong analytical skills
    Strong oral and written communications skills

  • Program Assistant Senior Project Officer – Care & Treatment Strategic Information & Evaluation Officer Homa Bay Strategic Information & Evaluation Officer Turkana

    Program Assistant Senior Project Officer – Care & Treatment Strategic Information & Evaluation Officer Homa Bay Strategic Information & Evaluation Officer Turkana

    To implement administrative procedures that will result in timely execution of program activities, ensuring in the process, strict compliance with applicable policies and procedures. Will provide support for program trainings & workshops, logistics, as well as accounting and administrative support
    Duties for the Program AssistaAdd Newnt NGO Job
    Trainings & Workshops
    Provide on a weekly/monthly/quarterly basis, in liaison with the HIV Integration Program Officers, the Laboratory Program Officer, the TBHIV Integration Program Officer, the Strategic Information Officer, the Community Liaison Officers and Deputy Project Director, a master calendar of all planned trainings and workshops in the prescribed template
    Working with all the cross cutting officers mentioned above, identify and quantify resource needs for trainings & workshops and thereafter liaise with relevant departments for procurement and delivery as well as accountability of the resources post training
    Provide logistics, administrative and accounting support during workshops including liaising with hotel venues, facilitating participants sign in, reconciling hotel and EGPAF participants lists and payment of participant monies
    Collation and filing of training reports for all workshops held including trip reports for any given month. Should maintain an electronic database of the same
    Site Support Logistics
    Track and document requests, procurement and delivery of site support supplies such as consumables, reagents, equipment and other supplies, ensuring that the project tracking register for site support is complete, accurate and up to date at all times
    Administration
    Implement and monitor a clear office access policy for Kisii Office
    Supervise office reception duties – receiving of calls and visitors, office cleanliness
    Develop tools for office supplies (kitchen, stationary, etc) monitoring and tracking
    Oversee service contracts for office repairs and maintenance, utilities contracts as well as office lease, ensuring they are competitive and up to date
    Maintain log for staff travel locations, including vehicle movement logs in liason with procurement & logistics officer
    Accounting Support
    Assist finance officer in follow up on long outstanding program advances
    Assist finance officer in maintaining a systematic and update finance filing system
    Assist finance officer in preparing and submitting hard copy reports to Kisumu Office by the 25 th day of every month
    Collect, verify and submit all sub-office timesheets to Kisumu/Nairobi Office
    Other Duties
    Support audits and compliance reviews conducted at the sub office level
    Take minutes during staff meetings, and ensure a “meetings file” is maintained and updated regularly
    Supervise and capacity build office assistant
    Other work related duties as may be assigned by the supervisor
    Program Assistant NGO Job Qualifications
    A wide understanding and experience working with USG funded projects; minimum three years experience in a similar positionMinimum Higher Diploma in related Business Field or Social Sciences Undergraduate degree will be an added advantage
    Excellent communication skills
    Well developed interpersonal skills
    Strong work ethic and ability and willingness to work long hours under minimal supervision
    Able to work in team settings and willingness to learn
    IT Savvy, including accounting software will be an added advantage
    Willingness to travel to remote places
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  • Senior Sales Engineer (Microgrids)

    Senior Sales Engineer (Microgrids)

    Tasks:
    As a Senior Sales Engineer, you will be part of ABB Power Grids (PG) division based in Nairobi. ABB is the world leader in power products and system provides utility, industrial and commercial customers with safe, reliable and smart technologies for the distribution of electricity. The extensive global offering includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages and related services.As a Senior Sales Engineer you will be responsible for sales of products/systems/services within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.Your tasks will include:1. Volume and profitSells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.2. Customer relationsEstablishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.3. Sales plansPrepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.4. SalesCreates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).5. MarketingEnsures efficient marketing activities and value proposition to customers.6. New market opportunitiesIdentifies and drives the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration.7. AdministrationManages administrative procedures in sales processes, and supports collection and project management activities when needed.8. Offer preparationPrepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
    Requirements:
    Ideally will be in possession of a Degree or Diploma in Electrical/Mechanical Engineering coupled with a minimum of 3 years working experience in sales of system service solutions in renewables like PV Solar or Wind and system sales like automation, eBoP, diesel gen sets and batteries .
    Your knowledge of ABB Service offerings, products and systems complemented with a strong sales drive and excellent customer relationship skills will make you the ideal candidate. Your knowledge in contract and risk management together with your understanding of sales processes and related tools will be an added advantage

  • Procurement Assistant Driver Field Accountant Accounts Assistant ICT Officer Receptionists

    Procurement Assistant Driver Field Accountant Accounts Assistant ICT Officer Receptionists

    Job Summary
    The Procurement Assistance will provide support to the Procurement officers in Nairobi
    Responsibilities for the Procurement Assistant Job
    Upload all procurement requests on the procurement system (Varian).
    Track delivery, Receive and verify all supplies before dispatch to the Logistics department.
    Contact vendors in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
    Indexing, filing and updating of the contracts log and CGIS
    Filing of all procurement related documents
    Support the procurement officers in processing of procurement on request
    Tracking invoices and sending payment advises to the suppliers
    Support department’s/supplier meetings/supplier
    Any other duties assigned by the supervisor
    Qualifications for the Procurement Assistant Job
    Diploma in Procurement and logistics
    A minimum of 2 years working experience will be an added advantage
    Strong computer literacy
    Strong interpersonal communication, relationship building and organizational skills
    High quality written & oral communication ability
    Ability to adapt to a dynamic working environment and work within a diverse team
    Exceptional integrity and a strong sense of ethics
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