Jobs Kenya

Company Founded: Founded in 1987

  • Service Analyst

    Service Analyst

    Position Overview

    The Services Analyst at Computech Kenya Limited is responsible for building and maintaining strong relationships with clients, ensuring client satisfaction, and driving revenue growth through the effective management of IT service accounts.

    This role involves understanding client needs, providing consultative solutions, and coordinating with internal teams to deliver high-quality IT services.

    Key Responsibilities

    Develop and nurture productive relationships with assigned client accounts, serving as the main point of contact for all IT service-related inquiries, issues, and requests.
    Understand client requirements, business goals, and IT strategies to identify opportunities for upselling, cross-selling, and expanding IT service offerings.
    Conduct regular account reviews and needs assessments to identify areas for improvement, recommend tailored solutions, and address client concerns.
    Collaborate with internal teams, including sales, technical support, and project management, to ensure seamless delivery of IT services and timely resolution of client issues.
    Coordinate with the pre-sales team to develop customized proposals, pricing, and service agreements based on client needs and budgetary considerations.
    Monitor and track key account metrics, and service level agreement scores, including revenue growth, client satisfaction, and service-level adherence, and provide regular reports to management.
    Stay updated with industry trends, emerging technologies, and the competitive landscape to proactively identify opportunities for service enhancements or new offerings.
    Advocate for clients’ needs and serve as their voice within the organization, providing feedback to improve service delivery, processes, and customer experience.
    Participate in client meetings, presentations, and negotiations, showcasing the value and benefits of IT services provided by Computech Kenya Limited.
    Foster long-term client relationships by ensuring high levels of customer satisfaction, addressing concerns promptly, and acting as a trusted advisor.

    Qualifications & Skills

    Bachelor’s degree in business, information technology, or a related field.
    Additional certifications or training in sales or account management are advantageous.
    Proven experience in managing client accounts and driving revenue growth in the IT services industry.
    Strong knowledge of IT services, including Outsourcing, SLAs, Annual Maintenance Contracts (AMCs), and Support Services.
    Excellent communication and interpersonal skills, with the ability to build rapport, negotiate contracts, and deliver persuasive presentations.
    Strong business acumen and understanding of client needs, with the ability to align IT services to address clients’ strategic objectives.
    The results-oriented mindset with a focus on achieving targets, driving customer satisfaction, and fostering long-term client partnerships.
    Proactive problem-solving skills, with the ability to identify and resolve client issues effectively and efficiently.
    Ability to work collaboratively with cross-functional teams, manage multiple priorities, and adapt to changing client requirements.
    Proficiency in CRM software and Microsoft Office suite to track client interactions, manage accounts, and prepare reports.
    Knowledge of the local IT market and industry trends, with the ability to identify business opportunities and stay ahead of the competition.

    Send your C.V. to hr@computechlimited.com with the Title “Service Analyst Application”. Only Shortlisted candidates will be contacted.Deadline: 7th July 2023

    Apply via :

    hr@computechlimited.com

  • Project Coordinator

    Project Coordinator

    RESPONSIBILITIES

    Support the technical, administrative, logistical coordination and operations of the ClimateARK project and its initiatives. 
    Provide support on technical components on REDD+, REDD+ nesting, Article 6, and Nationally Determined Contributions (NDCs) for successful delivery of the project. 
    Support partner management, both operationally as well as technically, including Monitoring, Evaluation and Learning elements.
    Support the Project Manager and other staff in providing administrative support to the project including daily running and delivery of project activities as may be required amongst other duties. 
    Support internal and external engagements by scheduling meetings, coordinating events, assisting in development of meeting materials, and recording meeting minutes/notes/reports.  
    Support development of project communications, including drafting memos and presentations, maintaining relevant websites and FAQs, and undertaking related communication efforts in CI platforms. 
    Maintain project files and related databases, including managing Teams platforms and Sharepoint sites for the ClimateArk Project. 
    Support capacity building and dissemination of lessons learned where and when relevant, both internally within CI as well as externally.  
    Support M&E activities of the project.  
    Other duties as assigned by supervisor. 

    WORKING CONDITIONS

    Frequent travel to project activities in Kenya and other areas as may be expected. 
    Ability to work extended work hours to meet project deadlines. 
    Guidance on flexible work arrangements will be shared during the interview process.

    QUALIFICATIONS

    Required

    2 – 4 years of related work experience, preferably in the conservation, NGO, or advocacy arena on matters of environmental/climate policy, environmental conservation, climate change, or REDD+. 
    Demonstrate basic knowledge of REDD+, climate change, and carbon markets.  
    Strong written and verbal communication skills.  Solid attention to detail and strong research and proofreading skills.    
    Ability to function well in a multicultural, diverse, and fast-paced work environment. 
    Comfortable managing multiple duties and adapting to changing priorities. 
    Ability to work under general supervision and take initiative to solve problems under the supervisor’s direction. 

    Preferred

    Bachelor’s degree in Environmental Science/Studies, Forestry, Natural Resource Management, or a related field. 
    Demonstrated experience in project management. 
    Experience in building capacity for various stakeholder groups.

    Apply via :

    phh.tbe.taleo.net

  • ESG Reporting Manager

    ESG Reporting Manager

    Key roles and responsibilities
    Manage Engagements.

    Plan and support execution of work across a range of ESG advisory services, from transformation to reporting.
    Lead and/or facilitate workshops and trainings.
    Report writing and review of reports.
    Project Management to ensure seamless communication between all stakeholders and effective financial administration on engagements.

    Business Development

    Develop and support in business development initiatives.
    Lead in business development through writing proposals and client presentations.
    Collaborate with other Business Units to identify cross functional business opportunities.
    Keep up to date on industry trends, reporting frameworks and regulations and standards such as TCFD, ISSB, GRI among others.

    Team Development

    Provide technical knowledge, direction and training to the engagement team for the delivery of quality deliverables.
    As a performance manager you will manage, develop, motivate and coach teams to achieve their potential.

    Risk Management

    Ensure 100% compliance to Quality and Risk Management Policies, Standards and Procedures

    Other business support tasks as assigned.

    Qualifications and experience 

    A Bachelor’s degree in environmental science, Social Sciences or a Business-related course from a reputable university. A Masters in the relevant field is an added advantage. 
    Professional certification in Sustainability reporting such as GRI Certification is desirable.
    At least 8 years’ experience of managing the process of and delivering on sustainability reporting within or for a organisation.
    Working knowledge of ESG reporting frameworks such as the GRI standards, Integrated Reporting (IR) Framework, Greenhouse Gas (GHG) Protocol and (Sustainable Development Goals (SDGs).
    Environment, Social and Governance Audit experience will be an added advantage. 
    Experience in Financial Services, Public Sector and Not for Profit Organisations

    Skills and attributes 

    Socially confident and able to create a strong presence with clients and the KPMG team.
    A strong sense of responsibility and ownership, with the ability to work independently and to pursue tasks through to completion with energy, initiative and enthusiasm.
    Sharp, proactive, pragmatic and resilient. Demonstrate flexibility and ability to multitask while working in a dynamic and varied environment to ensure effective delivery of competing priorities to meet targets and objectives.
    Strong analytical skills and a proactive approach to problem solving. Able to undertake and analyse complex issues and challenges, evaluate options and make recommendations with clear supporting rationale.
    Excellent interpersonal skills, able to engage, build networks and relationships across key stakeholders and internal clients.
    A strong team player who is able to work collaboratively to deliver projects and tasks effectively.
    Strong written and verbal business communication skills with the ability to present information in a clear and effective manner.
    Excellent report-writing, presentation, and project management skills.
    Can-do attitude, ability to work without supervision focusing on implementation and driving change effectively.
    Willingness to travel as required by client commitments and the firm.

    If your career aspirations match this exciting opportunity, please use the link below to apply: ESG Reporting Manager – Candidate’s Summary.

    Filling the link is mandatory for consideration alongside your application to talentrecruit@kpmg.co.ke quoting ‘ESG Reporting Manager by 14 July 2023.

    Please note that shortlisting will be on a rolling basis.

    Apply via :

    talentrecruit@kpmg.co.ke

    forms.office.com

  • East Africa, Advisory COO

    East Africa, Advisory COO

    Purpose of the role

    The successful candidate will play an integral role in supporting the Head of Advisory meet the Trust and Growth ambitions, promote consistency and collaboration within East Africa Advisory practice, consistent with KPMG vision to be the Clear Choice for clients and our people. The role represents an exciting opportunity to build relationships with senior leaders across the East Africa region.

    Primary responsibilities

    Co-ordinate day-to-day operations within regional advisory practice in East Africa, covering Consulting, Deal Advisory & Strategy, IDAS and APOS.
    Co-ordinate East Africa Regional Advisory strategy, business planning, management reporting, communications, stakeholder management, quality and risk management, and employee value proposition.
    Co-ordinate regional meetings and represent Advisory in firmwide focus groups.
    The East Africa Advisory COO will report directly to the Head of Advisory.

    Deliverables and Accountabilities

    Strategy and Execution:

    Work across the East Africa region to coordinate the collation and consolidation of regional advisory plans.
    Monitor the operationalization of agreed initiatives, investments and prepare periodic reports on status of the East Africa advisory plans.

    Driving Market Share Gain: 

    Monitor and report on status of execution of growth strategy and plans for Advisory, East Africa.
    Monitor and report on utilization of the KPMG Delivery Network and Africa Big Bets by engaging with all relevant stakeholders and BU leaders across East Africa to collate information on return on investments.

    Operations: 

    Provide technical support in development of budgets and planning process for the East Africa region (budgeting, period forecasting and reporting), in conjunction with regional stakeholders and country leaders. 
    Provide frameworks and support to Advisory BU (business units) teams to analyze, conduct reviews, monitor and highlight variances in their revenues and direct costs and facilitate corrective actions. 
    Prepare Advisory packs, ad hoc management reports, participate in dashboard design, oversee business analysis of strategic initiatives and coordinate real time generation of pipeline.
    Ensure KPIs are standardized in line with strategy and communicated to Advisory staff. Flag KPIs such as lock up, utilization, recovery rates, value per hour, revenue per staff, CPD hours, leave days, attrition rates etc.
    Monitor, review and recommend strategic initiatives to the Head of Advisory to improve operational effectiveness and efficiency across East Africa.
    Key liaison between Advisory and Central Services Units (HR, Marketing & Communication, IT, Finance, Admin and Risk Management) e.g. inflight reviews, staff capacity and needs requirements, Thought leadership, internal systems trainings, moderation process, office configuration, IT facilities etc.
    Create resource visibility across Advisory through the implementation of Retain, coordinate firmwide resource requests and work with Advisory BU leaders to ensure optimal utilization of resources across East Africa.
    Optimize internal communication to ensure Advisory staff are aware of the activities and changes happening across East Africa, Africa and Global.
    Liaise with KPMG Africa COO office team to support Africa integration program.

    Academic/Professional qualifications and Experience:

    A business related undergraduate degree from a recognized university.
    A masters degree will be an added advantage.
    Membership of the Institute of Certified Public Accountants (ICPAK) or similar professional body.
    Have a minimum of nine (9) years of relevant professional experience, at least three (3) years of which should be in a management position. 
    Good understanding of strategy implementation.
    Demonstrates strong strategic thinking skills and insights with the ability to translate strategy into practical solutions.
    Maintains trust and respect through an open, collaborative and authentic approach; is seen as a strong collaborator and trusted advisor.
    Seeks facts, insights and analysis before making informed decisions.
    Commands the relevant details whilst not losing sight of the bigger picture .
    Strong client oriented background team lead or similar roles. 

    Personal attributes:

    Consistently demonstrates KPMG values: Integrity, Excellence, Courage, Together, For Better.
    Builds collaborative and trusted relationships, connects with individuals, teams and organizations to build lasting, collaborative relationships that enable global growth.
    Demonstrates a growth mindset by growing self, others and relationships through self awareness, innovation, and an exceptional client experience.
    Makes an impact by driving quality, bringing strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgement.

     
    We offer:

    An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
    Continuous learning and development.
    Exposure to multi-disciplinary client service teams.
    Unrivalled space to grow and be innovative.

    Apply via :

    forms.office.com

  • Vice President, Finance & Operations

    Vice President, Finance & Operations

    RESPONSIBILITIES

    Direct the planning, budgeting, and business development for seven US divisions. This includes all divisions under Global Programs (Center for Sustainable Lands and Waters, Center for Communities and Conservation, Moore Center for Science, Center for Natural Climate Solutions, and Global Policy & Government Affairs), as well as two complex divisions under Conservation Partnerships (Critical Ecosystem Partnership Fund and Conservation Finance Division). Provide financial oversight of program lending and investment portfolio(s) focused on conservation businesses.
    Marshall resources and staff across the organization to develop grant proposals, grant budgets, and financial reporting and analysis tools and processes for projects.
    Represent CI with donors, partners, and stakeholders regarding solicitations, project management, and negotiations.
    Support the development of a resource pipeline and individual proposal development.
    Assess the funding status of each center and unit and work with leadership and Development units to build diversified, balanced funding portfolios and minimize budget risks.
    Assess budget needs and make recommendations for allocations of projects and flexible funding.
    Assess and develop annual budget allocations for significant, cross-divisional programs based upon programmatic plans and needs, donor requirements, and institutional resource availability.
    In collaboration with the Project Delivery and Monitoring, Risk Management, and relevant Operations Division teams (Finance, HR, IT, and GCO), identify, address, and mitigate potential risks related to compliance, safeguards, donor relations, program delivery, and financial risk.
    Oversee program audits required by non-public donors.
    Assess and develop operational staffing plans for the Global Programs Division to ensure efficient and effective support across all divisions and functions.
    Assist in financial due diligence, valuation assessment, and monitoring of program-related debt and equity instruments.
    Support the team with enhancing the effectiveness and efficiency of operation and finance processes and ensure team and organization deadlines are met.
    Act as primary supervisor to senior operations staff, directing, managing, and motivating them for high performance.
    Perform related duties as assigned. 

    WORKING CONDITIONS

    Duties are performed in a normal office environment.
    International travel may be required for meetings and site visits.
    Ability to work extended hours to meet surge needs or deadlines.
    This is a hybrid position, with some days in the office and some remotely. 
    For the health and safety of our employees, their families, and our community, all US-based Conservation International staff are required to be vaccinated against COVID-19. This mandatory vaccine requirement applies to all staff working remotely, in a hybrid work arrangement, and on-site in CI US offices. CI follows CDC recommendations for COVID-19 vaccines. Requests for reasonable accommodations or exceptions related to medical or religious reasons will be considered. Candidates are NOT required to state their COVID-19 vaccine status in their application.

    QUALIFICATIONS

    Required

    Master’s degree in Finance, Accounting, Management, or related field and 15 or more years of experience or equivalent combination of education and experience.
    5 or more years of experience supervising, motivating, and mentoring the work of others.
    Proven working experience and a strong background in project management, budgeting, and reporting in the non-profit sector.
    Proven experience managing multi-donor and public funding portfolios.
    Proven experience managing finance and accounting needs of a lending portfolio, and knowledge of investment management.
    Experience with cash flow modeling, financial statement analysis, and investment valuation methodologies.
    Proven experience in successful development and management of high-level NGO and corporate partnerships.
    Proven ability to lead, engage, and collaborate with individuals across various disciplines, cultures, and backgrounds to achieve shared goals.
    Proven ability to formulate and execute results utilizing strong analytical, critical decision-making, and strategic planning skills.
    Clear and concise verbal and written communications skills, including effective presentation and negotiation skills with experience synthesizing complex scientific or technical topics for non-technical audiences.
    Advanced skills with ERP, data management systems, and MS Office.
    Tech and systems savvy with willingness and ability to quickly learn various IT systems.
    A reputation for high ethical standards and integrity.
    Demonstrated ability to consistently meet tight deadlines in a fast-paced environment and agility to adapt to changing and growing portfolio.

    Apply via :

    phh.tbe.taleo.net

  • Sales Data Analyst

    Sales Data Analyst

    Responsibilities

    Managing Reports and Sales data
    Examine daily and weekly sales reports to identify sales patterns and areas for improvement, comparing actual sales data to revenue projections and expectations.
    Develop reports showing expected sales and the potential effects of new strategies to aid in decision-making.
    Regularly prepare reports and presentations, including reports on market performance, competitor research, and general sales trends
    Daily track the Motorbike sales reps Performance
    Accurately compute distributor stock balances and highlight to line manager areas of concern.
    Initiate and compute whole sales reports in coordination with distributor managers.
    Highlight areas of concern with the motorbike sales reps to line manager on time
    Work closely with the marketing team to report sales on all activation running.
    Present actionable information and insights to team members and management
    Contribute to the development of sales plans and objectives.
    Be in contact with the Business Managers of the various Regions to support them in data analysis.
    Track performance of all offers running and highlight areas of concern with the line manager.
    Keep track of sales performance of all new products launched.
    Support all aspects of the day-to-day operations of the sales function globally.
    create dashboards for sales executives and teams in line with the set objectives.
    Train the sales team on the use of the created dashboards.

    Sales Force Automation System

    Ensure stability and maximum daily usage.
    Generate reports from the system and analyse to find ways of increasing productivity.
    Oversee gradual improvement of the system to maximise its possibilities.
    Work closely with the field team to identify the opportunities, develop an action plan, monitor execution, and report out performance.
    Implement new processes and procedures for efficient team operations.
    Training both New and existing users on the system Usage.

    Retail Loyalty Programs

    Research and know the revenue each Customer brings to our business. The number of products our existing customers buy and their type, the date they joined our brand and the level of satisfaction.
    analyse the results to help uncover the things customers are interested in the most.
    Support the participating team with the project.
    Track performance of the sales rep before and after implementing the program.
    Track Purchase Frequency of the enrolled Customers after Implementing the program.
    Maintain smooth running of the program by ensuring the sales force system is working efficiently and user friendly.

    Sales Performance Management

    Initiate the process of distributor presellers incentives monthly.
    Initiate commissions calculations for all sales team (Distributor managers, Van sales reps)
    Initiate monthly motor bike sales rep’s variable pay to be sent to the agency to include on the payroll.
    Work with the marketing team in incentives payment mechanisms for all activities running.

    Required Qualification Knowledge, Skills and Abilities

    Holder of a Degree in Finance, Economics, Statistics or any other related area.
    Possession of between 3-4 years in a similar role in FMCG set up is an added advantage.
    Ability to use advanced Excel, or any other BI tool.
    Strong data analysis skills.
    Proficiency with any sales automation tool.
    Well-developed capabilities in problem-solving and crafting efficient processes.
    Demonstrate the ability to think both analytically and creatively.
    Possesses strong problem-solving skills.
    An innate drive to innovate and optimise the use of available resources.
    Communicates clearly and effectively.
    Pays close attention to detail.
    Works well with a team.
    Can conduct independent research.
    Projection and forecasting skills.
    Ability to work independently and with cross-functional teams.
    Strong communication and presentation skills.

    If you are up to the challenge, possess the necessary qualification and experience, please send your CV to recruit@kenafricind.com quoting the title as the subject on or before 31st May 2023

    Apply via :

    recruit@kenafricind.com

  • Solar Channel Manager

    Solar Channel Manager

    Responsibilities:

    Develop Eastern African Country level partners for the company’s Solar Business (Include Utility, C&I and Residential solution). Understand and get insight into regional solar market,
    Further relationships with the mid- and high-level partners. Independently gain insights into customers, coordinate resource to develop the solution, bidding, and win the project.
    Execute the brand marketing activities following established branding strategies. Presentation and open speech capability on marketing events.
    Collect and analyses competitors’ information, participate in developing and executing competition strategy.
    Achieve the sales target via active marketing, solution promotion, customer engagement and so on.
    Prioritize partners’ requirements for R&D and take responsibility for product’s competitiveness.

    Requirements:

    Bachelor degree or higher in electrical engineering or equivalent.
    6 years’ experience in the field
    Deep Knowledge in solar solution.
    Deep understanding of solar solution market in Kenya.
    Have good connections with the solar industry and be aware of current trends, activities and opportunities in this industry.

    Apply via :

    www.linkedin.com

  • Team Leader- Local Fund Agent for the Global Fund Senior Manager, Strategy Services

    Team Leader- Local Fund Agent for the Global Fund Senior Manager, Strategy Services

    Profile
    The successful candidate must have the following profile:

    Master degree or equivalent in Business Administration, Public Administration, Accounting, Finance, Economics, Public Health, Social Sciences or related field.
    Extensive experience in the design, management, monitoring and evaluation of public health programmesespecially in HIV/AIDS, TB and/or Malaria.
    At least 10 years’ experience working with donors and international development agencies including in Africa.
    Experience with the Global Fund and other major development programs in different countries is an added advantage.
    Experience in managing complex multiple projects effectively and efficiently to meet timelines and in achieving program success.
    Strong interpersonal skills, diplomacy, and tact to effectively communicate with senior-level officials, multiple stakeholders, and professionals from diverse cultural and professional backgrounds.
    In addition, the successful candidate should be able to contribute to the KPMG IDAS strategy execution and support business development in our healthcare consulting practice.

    We offer:

    An exciting opportunity to work with a Big 4 firm on cutting edge development programmesacross Africa.
    Continuous learning and development.
    Exposure to multi-disciplinary client service teams.
    Unrivalled space to grow and be innovative.

    by 13 June 2023.

    go to method of application »

    Use the link(s) below to apply on company website.  Use the emails(s) below to apply If your career aspirations match this exciting opportunity, please use the link below to apply:Filling the link is mandatory for consideration alongside your email application quoting “The job Tittle”

    Apply via :

  • Account Manager

    Account Manager

    Main Responsibilities:

    Serve as the primary point of contact for all customer account management matters
    Work with distributors to set sales targets based on market insights and product distribution strategies, and achieve distribution sales tasks through market means management tools.
    Build and maintain strong, long-lasting client relationships
    Collaborate with sales, product, service, and commercial departments to jointly promote the construction of the regional channel ecosystem and improve the brand.
    Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    Assist all teams to meet Sales Order targets, Revenue targets as well as financial targets and growth objectives.
    Be responsible for data analysis, market research, competitive intelligence, and customer feedback, maintain market activities and health, think about and practice sales models, and continuously innovate.
    Assist with challenging client requests or issue escalations as needed
    Prepare reports on account status

    Educational background and experience required:

    Bachelor’s degree or above with Major in BA, Technology, Communication, Engineering, Accounting, Management, Technical, Business/Administration, Sales or relevant field
    Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
    At Least 5 years’ experience in account management and sales
    Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
    Experience delivering client-focused solutions to customer needs.
    Previous working experience in Somalia or Somali speaking candidate is highly desired.

    Apply via :

    www.linkedin.com

  • Consultant

    Consultant

    Scope of Work
    Under the supervision of the Village Enterprise WEE-CSA project manager, the West Pokot Regional manager, and the WEE-CSA Project team, the service provider will create individual case stories for 5-10 successful participants and 27 Farmer Groups. The service provider shall highlight the project’s efforts with a special focus on the economic empowerment, gender, and climate-smart agriculture output areas. The case studies and profiles will capture the project’s key results, successes, challenges, and best practices from the project and the project participants. The scope will require travel to West Pokot.
    Output/ Deliverables

    Develop a work plan for assignments, including travel days.
    Visit the selected project sites and interact with the local communities/beneficiaries impacted by the project.
    Interview selected participants and staff for the case study, perform appropriate video filming and shoot interviews with the participants and stakeholders of the project and produce high-quality project still photographs.
    Present at least five powerfully written draft case stories with pictures, two videos, and 27 saving group profiles (written) to Village Enterprise and its partners for comments on content
    Present final products in soft copy and hard copy

    Qualification and Experience of the Service Provider

    More than 5 Years of experience working in a similar field (15%)
    Extensive experience producing development work-related documents to reach local and international audiences (25%)
    Experience in working with UN Agencies and International organizations (10%)
    Local Knowledge or Understanding of West Pokot Culture (15%)
    Excellent photography and editing skills and experience (20%)
    Experience in development communication and livelihood projects (15%)

    Interested and qualified candidates should forward their CV to: bids@villageenterprise.org using the position as subject of email.

    Apply via :

    bids@villageenterprise.org