Jobs Kenya

Company Founded: Founded in 1982

  • Programme Logistics Manager – Nairobi National Position

    Programme Logistics Manager – Nairobi National Position

    THE POSITION
    He/she will ensure management of the programme’s logistics in accordance with Handicap International’s internal framework and the regulations imposed by institutional donors, guaranteeing on-going logistical support for the activities developed.
    He/she will be responsible for:-

    Carrying out or ensuring efficient management of the supply chain
    Defining and ensuring the implementation of procurement procedures on the programme in line with internal and donor regulations
    Ensuring the correct management and use of the programme’s vehicles and the management of any other means of transport in line with internal regulations and the security plan
    Ensuring the correct management of technical equipment

    Validating the choice of adapted materials in line with procurement procedures
    Ensuring application of equipment management procedures and written certification of each withdrawal of equipment from stock
    Ensuring the installation, maintenance, monitoring and traceability of equipment (computer, power-supply, communication, etc.)

    Carrying out or ensuring correct management of general services (expatriate staff accommodation, offices, storage facilities)

    Carrying out or ensuring the management of the fitting out, servicing and maintenance of the premises
    Ensuring the necessary security systems are in place for the premises (locks, guards, etc.)

    Managing the programme’s logistics team

    Qualifications and skills required:-

    At least a Bachelor’s degree in Logistics or Procurement and Supplies Management
    Certification in Purchasing and Supplies Management or logistics is an added advantage e.g CIPS
    Valid driving license with practical driving skills and experience
    Minimum of 5 years practical experience in logistics management in an INGO
    He/She should have possess the following attributes :- Good communication skills, Team animation, Organization skills, Problem solving and Innovative.
    Autonomous in basic functionalities in Ms Word , Excel and Powerpoint

  • Sales Executive – Nairobi

    Sales Executive – Nairobi

    Job description
    Randox is currently recruiting for a determined and target driven individual to join the dynamic and ambitious Sales Team. This role will involve the sale and promotion of Randox laboratory instruments and related products and increasing the overall brand awareness of Randox throughout Kenya. Based from a home office in Nairobi the successful applicant will be required to travelling throughout the country regularly.
    Due to the specialist nature of our product portfolio, experience of medical diagnostics is beneficial. However, full training will be provided to the successful applicants.
    This is a unique opportunity to join an innovative and rapidly expanding international company and start a career with a market leader in a growing industry.
    Your Profile:

    A Bachelor’s degree or higher in a Life Science or Business related discipline
    Experience of working in sales, preferably in in-vitro diagnostics
    A positive attitude with the drive and work ethic to meet targets
    The drive and ability to work on their own initiative as well as part of a team
    Excellent communication and presentation skills
    Excellent time management and organisational skills

  • Desk Grant Development manager – KENYA

    Desk Grant Development manager – KENYA

    JOB CONTEXT :
    The South and Eastern Africa Desk (SEA) includes 5 missions in 8 countries: Ethiopia – Somaliland (ESO), TUK (Tanzanie, Uganda, Kenya), Madagascar, Mozambique et South Sudan. The SEA Desk also directly manages multicountry projects. In 2017, its overall budget is 11 M€ and the main field of intervention are: Health, Education, socio-economic inclusion, Protection, Mental health and psychosocial support, Rehabilitation, support to Disabled People Organisations (DPO). The desk team includes a Desk Officer, 2 deputy desk officers, a desk assistant, 5 country directors and 2 regional project managers who also report directly to the desk officer.
    Considering the various major crisis that affect the Horn of Africa and the permanent development needs to fight endemic poverty, support civil society, improve access to services and human rights’ situation, the SEA Desk decided to create a Desk Grant Development manager position. This creation aims at supporting field teams in responding to various intervention needs and requests. This support will focus on grants development in order to increase our fundraising capacity while maintaining a high level project quality design and development (in-deep needs assessments, participatory approach, stakeholders’ consultation, technical project design, cross-cutting approach consideration, MEAL component integration).
    YOUR MISSION:
    Under the SEA Desk Officer management and within the framework of the desk development strategy, you lead the project development process and contribute to the fundraising strategy for Handicap International (HI) in the Horn of Africa. You are part of the SEA Desk Team, you work in functional link with the Deputy Desk Officers based at Headquarter in Lyon and with field staff, mainly Country Directors and Operational Coordinators.
    You support HI programs in East and Southern Africa to better respond to their fundraising strategy and develop qualitative proposals based on needs identified in accordance with HI mandate and field of expertise. Your main missions are as follow:

    You define and elaborate projects feasibility and design by participating in the identification of partners (local and international as required)
    You elaborate and write projects proposals on the base of identified donors rules and/or specific call for proposals guidelines
    You identify the most appropriate partners and negotiate the roles and responsibilities of each one
    You ensure that the submission package is in line with donor requirements
    You ensure HI’s representation by building key stakeholder relationships with relevant decision makers in governments, national/local organizations, donors and key international organizations in link with the Desk officer and relevant Programme Directors
    You attend to key international donors gatherings or development aid conferences

    YOUR PROFILE :

    You hold a degree in international development, humanitarian work
    You have minimum 4 years of experience overseas in development and post crisis environment
    You have experience with both humanitarian and development donors
    With strong analytical skills, you master writing of proposals and strategic papers
    You understand budget development and financial strategy
    You have excellent communication and writing capacities in English
    You are dynamic, highly flexible, autonomous and able to take initiatives
    You show excellent communication skills and diplomacy which allow you to coordinate and consult smoothly with others

    CHARACTERISTICS OF THE POSITION :
    In Kampala, rental housing is available although choices are limited. All the amenities are present, since many products are imported. The country is relatively safe as long as security guidelines are respected. Kampala City, where the head office is located is identified as Security Level 1 with few security and safety risks beyond occasional crimes, road traffic crashes, and health hazards like malaria. There is no established curfew. There are no restrictions with movements by vehicle, both for work and personal reasons.
    The standard of medical care in Uganda is significantly below appropriate standards although there is a growing private medical sector, specifically in the capital, Kampala. For serious medical treatment, evacuation to either Nairobi or Johannesburg will be required.
    CONDITIONS:Starting date : 15/02/2018Length of the contract: 9 monthsEmployee status:Salary from 2757€ gross/month regarding the experience of the candidatePerdiem: 456€ net/month (Kampala) or 590€ net/month (Nairobi)Insurances : medical hearth coverage, retirement planning, repatriationPaid holiday : 25 days per yearR&R : Level 1 : 1 day per monthStatus : position open to couplesHousing : collective or individual, based on your personal situation and taken in charge by Handicap InternationalUgandan and Kenyan citizens are welcome to apply. The conditions of employment for national staff will be detailed later according to the experience of the candidate and in the framework of the local salary grid and conditions of engagement

  • Project Driver and Security Assistant Project Assistant Design, Monitoring and Evaluation Officer Project Assistant

    Project Driver and Security Assistant Project Assistant Design, Monitoring and Evaluation Officer Project Assistant

    We are searching for
    SFCG in Kenya is currently implementing programming with the goal to build increased trust and collaboration between key community stakeholders in coastal Kenya. SFCG is currently seeking to recruit a Project Driver and Security Assistant to support to support the driving and security assessment needs of SFCG’s Kenya office. This position requires regular travel to project locations to support the implementation of program activities.Your contribution
    The roles and responsibilities include:

    To operate vehicles and equipment safely and responsibly, and obey Kenyan traffic laws;
    To ensure that all passengers in the vehicle use seat belts, and that no people or animals are transported in the loading area where there are no seats or seatbelts;
    To maintain the office vehicle log book and submit it on a weekly basis to the Finance Officer;
    To oversee fuel and vehicle maintenance needs and submit related receipts to the Finance Officer;
    To deliver and collect relevant items as per the needs of the project team, while ensuring all accurate documentation on the content of the items, who requested the transport of the items, who received the items, and obtaining appropriate signatures, using a dispatch book or other documentation of receipt;
    To keep the office vehicle free from damage, in best possible condition, as well as clean both inside and outside. The field driver must ensure that the vehicle is in proper and safe condition prior to use, and report any damage or mechanical malfunctions in due time prior to use;
    To manage the logistics of various items while in transport, including loading and unloading, ensuring that the cargo is properly secured to avoid damage;
    To maintain an excellent driving record, meaning that a valid Kenyan license must be presented at the time of employment, and no more than two violations can exist on an employee’s driving record at any given time. Furthermore, the driver must always drive at a reduced speed through villages and residential areas, and avoid any driving behavior which might be associated negatively with SFCG;
    To show respect and professionalism when entering the office, the homes, and properties of SFCG personnel without supervision;
    To perform tasks without direct supervision that may require physical labor, and possibly the use of hand tools, such as the change of tires on the office vehicle when necessary, including in inclement weather conditions;
    To conduct regular assessments of security incidents in the project target areas, and update the Project Director on a weekly basis or more, to ensure that the transport of project staff and/or partners to project locations presents the least risks as possible.
    Assist the Project Director in ensuing that security related assets and supplies are in-place, inventoried, functional and in good state.

    As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key duties.
    You are… You meet the following qualifications:

    At least three (3) years of relevant experience in driving.
    A valid Kenyan driving license with no more than two violations.
    Previous experience working with an INGO is considered an asset.
    Previous experience on a job that requires security analysis is an asset.
    Dynamic, motivated, and flexible with cultural sensitivity.
    Willingness to travel to remote areas.

    Please note that:

    Kenyan nationals are strongly encouraged to apply.
    This position is available immediately.

    Duration: 24 month contract with possibility of renewal.

    go to method of application »

  • Human Resource Executive

    Human Resource Executive

    Overall Responsibility
    The HR Executive will support efforts to attract, develop and retain a skilled and motivated staff that will drive the business to achieve its strategic objectives, while enhancing employee development through performance management and training.
    Job  Responsibilities

    Assist in developing, reviewing and maintenance of appropriate HR practices, policies and procedures;
    Assist in Developing and implementing the Annual HR business plan in line with the Corporate Strategic Plan;
    Implement staff motivation and retention initiatives to ensure staff are highly engaged;
    Champion the activities relating to employee welfare, safety and health;
    Assist in Coordinating, monitoring and evaluating performance management and appraisal processes for all staff;
    Ensure timely and accurate payroll administration for all staff;
    Ensure the Timely administration of Employee Benefits (including medical, Leave, pensions, Group Life & WIBA)
    Serve as the departments resource driving compliance and risk management
    Assist in carrying out staff audits , identifying gaps and taking necessary action to close the gaps
    Review departmental resource requests versus the organizations staff establishment
    Generation of necessary staff reports and metrics for decision making
    Facilitate the implementation of staff movement relating to promotions, transfers or discharge
    Assist in Recruitment, On-boarding, training and other employee engagement initiatives
    Maintain the Filing system and up to date accurate staff data/ records
    Update the HRIS System in an accurate and timely manner;
    Any other duties as may be assigned from time to time.

    Requirements

    University Graduate in HR/ Business Degree
    Post Graduate Diploma in HR
    Minimum 3 years relevant working experience – Life Insurance HR experience will be an added advantage

    Competencies

    Great Interpersonal Skills with proven communication skills
    Thorough understanding of Labour Laws and Regulations
    Excellent Planning, Presentation, Evaluation & Organization skills
    Sound Judgement & Decision making skills
    Computer proficiency and Experience with Human Resource Information Systems
    Performance Management & Coaching Skills
    High Level of Confidentiality

  • Advocacy Manager

    Advocacy Manager

    What the Hiring Manager Says

    “This is a great opportunity for someone who is passionate about communicating the role that mobile plays in energy, water and sanitation. That passion will be the driver for producing high quality advocacy content, scoping out the best advocacy opportunities, and supporting the development of strategic partnerships for our advocacy objectives. The successful candidate will work very closely with an energetic and diverse team, increase their knowledge in this cutting edge sector, and work alongside top talent across GSMA Mobile for Development.”
    Ilana Cohen, Mobile for Development Utilities Market Engagement Director

    The Advocacy Manager will report to the Market Engagement Director (Nairobi-based) and support the programme’s advocacy and stakeholder engagement efforts. The role will be based in London, alongside other members of the team and the selected person will be required to engage with several members of the team based across Africa and Asia. Travelling is expected as approximately 20% of the role.The Advocacy Manager will carry out the following activities:
    Lead messaging and content development for events, including GSMA, programme-level, and external events.

    Curate agendas, content and speaker selection that can deliver programme messages, provide value for key stakeholders, and share valuable industry insights.
    Develop key messaging by pulling from the programme’s existing reports and case studies, and from current relationships with past and present innovation fund grantees
    Support the programme’s engagement in key industry events, such as those organised by the Global off-grid Lighting Association, World Water Week and Faecal Sludge Management (FSM series)
    Event support on marketing and logistics will come from other members of the team.
    External event identification, scoping, and selection:

    Identify and select key industry events for attendance and participation as speakers, based on achievement of programme KPIs, visibility and availability of staff.
    This would be done with support from the regional market engagement managers (who can provide input into the value of regional events), the marketing manager, and the knowledge manager.

    Prepare content for other Advocacy engagements (in-person or written):

    Content preparation will support the Market Engagement Director, Programme Head, and the Head of M4D to speak about the programme’s work in high-level events. This could include speaker briefs and liaising with event organisers, as well as preparing presentations.
    Content preparation for advocacy engagements will pull on existing programme reports and data, and sometimes through liaising with the market engagement managers and insights team.
    Review/Develop content for other parts of GSMA that wish to use our content/data. The advocacy manager will liaise with the insights team to re-package our insights and data for other GSMA publications (e.g. the Mobile Economy series), donor proposals, or other requests, ensuring these are accurate and deliver any key programme messages where possible.

    Support the development and management of strategic partnerships:

    The programme leverages other industry bodies in energy, water and sanitation to deliver its messages and insights, and this role will be responsible for helping to frame and agree on such strategic partnerships. For example, developing MOUs, co-marketing agreements, or co-planning shared events.
    While more senior members of the team may be responsible for content-focused discussions with such partners, the advocacy manager will track all engagements to ensure regular follow-ups with these parties, and lead on some.

    Support the alignment of strategy and messaging across programmes, particularly around mobile operator engagement:

    The advocacy manager will periodically meet with other M4D programmes, starting with the Ecosystem Accelerator, to ensure alignment on advocacy messaging and alignment on strategic engagement of mobile operators. 

    Other activities include:

    Contribute towards shaping the overall strategic direction of M4D Utilities, to ensure that the programme delivers value to the industry and achieves its goal of creating more scalable and sustainable business models for energy, water and sanitation service provision.

    QUALIFICATIONS

    A minimum of a Bachelor’s degree

    BACKGROUND

    Demonstrable professional work experience in a role relevant to this position
    Experience in the utilities sector (e.g. PAYG energy, water or sanitation) is essential
    Experience in the mobile industry, particularly mobile money or experience in ICT4D.
    Experience developing outward facing advocacy content in different formats and at times on short notice – examples may be requested.
    Excellent communicator: ability to write well in non-academic style & present complex technical, commercial or regulatory issues in plain language, without losing the important points; ability to develop visual communication of insights in powerpoint, content for infographics. Very strong English abilities required, French is a plus.
    Comfortable managing relationships with various internal and external stakeholders
    A team player, being able to effectively connect together a wide group of internal GSMA interests and resources, to lead on work and support others in theirs
    Naturally curious, and genuinely interested in both the commercial and social benefits that are presented by the programme.
    Excellent cultural awareness and a desire to work with teams around the world.

    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. 
    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. 
    We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles:

    DREAM BIG – Demonstrate vision and insight to lead the industry forward
    BE BOLD – Have the courage to take risks and make tough decisions
    OWN IT – Take full accountability for your decisions and actions
    WORK AS A TEAM – Collaborate to deliver impactful results
    DO THE RIGHT THING – Conduct yourself with honesty and integrity at all times
    SHOW RESPECT – Treat others as you would expect to be treated
    LOVE WHAT YOU DO – Bring passion and pride to your work

  • Lecturer – School Of Clinical Medicine Lecturer – School Of Pharmacy Lecturer – Medical School Lecturer – School Of Social Sciences Lecturer – School Of Law

    Lecturer – School Of Clinical Medicine Lecturer – School Of Pharmacy Lecturer – Medical School Lecturer – School Of Social Sciences Lecturer – School Of Law

    Job Description

    School of Clinical Medicine:

    Forensic Medicine,
    Accident and emergencies,
    Clinical medicine
    Health records

    Requirements:

    An earned Ph.D. in the relevant field from an accredited and recognized University; and be registered or registerable with the relevant professional body (where applicable);

    OR

    A Master’s degree from an accredited and recognized University (in special cases) with at least three (3) years teaching experience at University level or in a research or industry;
    Registered with the relevant professional body (where applicable)
    At least four (4) years teaching experience at university level
    Been registered by the relevant Professional Body (where applicable)

    Duties and Responsibilities

    Lecture planning, preparation and research.
    Contact/teaching time with students.
    Checking and assessing students’ work.
    Encouraging personal development via tutorial/pastoral work.
    Invigilating examinations.
    Attending staff meetings.
    Providing guidance to students in practical areas
    Assessing students on Industrial attachment/Teaching Practice
    Setting, moderating and marking examinations

    go to method of application »

  • Senior Policy Manager, West Africa – French Speaker

    Senior Policy Manager, West Africa – French Speaker

    Job description
    Department: Government and Regulatory AffairsLocation: Nairobi, Kenya (Office Based) or West Africa (Homebased)Position type: On-going ContractReporting to: Public Policy Director, Sub-Saharan Africa
    About the Team
    The GSMA has a strong and growing presence in the Middle East and Africa region, with a multi-disciplinary team of more than 25 staff spread across the region, in Nairobi, Dubai, Johannesburg and Lagos, as well as in London. Please visit https://www.gsma.com/mea/ for a wealth of further information.
    About the RoleBroadly, this role entails engaging with relevant stakeholders in the Sub Sahara African region, with a particular focus on francophone West Africa also supporting when and where needed in other English speaking and francophone African countries.More specifically, this role entails undertaking the co-ordination, analysis and reporting required to:

    identify areas where member operators require policy and regulatory support;
    manage/drive delivery of support to member operators that require policy and regulatory support;
    manage/drive delivery of GSMA Advocacy programmes (with a particular focus on Policy programs including but not limited to Spectrum, Regulatory Modernisation, Privacy,
    Taxation, Connectivity, KYC, etc.) in [West] Africa and support throughout the region on one area where a particular expertise has been recognized.
    engage with the all GSMA’s programmes including but not limited to M4D, Strategy and Technology centrally and in the region to ensure that the GSMA’s action remain
    coordinated and coherent at all times and delivers as much of an impact as possible West Africa and in the region;
    convey GSMA’s public policy and key messages within the region;
    assess the impact of its public policy activities to ensure that they sufficiently address the requirements of member operators;

    You will also be required to

    Monitor mobile industry developments & key regulatory decisions within the region and provide appropriate analysis on the same;
    Conduct primary and secondary research, structure and summarize information to feed and communicate the organization messages;
    Prepare official correspondence, research papers, presentation materials, information bulletins, speech notes, reports and other ad hoc briefing materials, as required;
    Lead drafting and reviewing consultation responses for regulatory and/or policy proposals in key markets under the guidance of the Policy Director for Sub-Sahara Africa;
    Attend and speak every time it is relevant and possible at meetings of regional inter-governmental organisations relevant for the sub-region and region (e.g. ECOWAS,
    WATRA, WAEMU, Coftel, etc. Attendance under the guidance of the Policy Director for SSA, at relevant meetings of Smart Africa, AU, ATU, AU, ITU, etc.,
    Actively liaise and work with GSMA staff experts and/or program officers to ensure that appropriate assistance and resources are provided to members within the region, as and when required;
    Assist to facilitate the implementation of GSMA’s broad stakeholder engagement plans and/or programs for the region;
    Actively engage with relevant member operators and stakeholders at the national and regional levels with the aim of ensuring that GSMA key messages are conveyed and playing a positive role in shaping regulatory and industry developments within the region.
    Take part in ad-hoc activities to support the GSMA SSA and Government & Regulatory Affairs teams, as required.

    About You
    You will have

    At least 8 years of working experience and industry knowledge of the mobile industry would be required;
    At least 5 years of working experience within the public affairs sector;
    A strong network and experience in working/engaging with regional organisations, ministries and telecom regulatory authorities in West Africa and in the region;
    Good knowledge of regulatory issues in the mobile sector and practices in Africa (including but not limited to infrastructure and connectivity, spectrum, taxation, internet, KYC, etc.);
    Excellent writing skills, be able to write reports and contribute to policy papers relevant to the region. Past experience in producing deliverables such as briefings, speeches, online, printed collateral, presentations, web content is an advantage;
    Strong project management skills; ability to juggle multiple projects simultaneously and manage time effectively, sometimes working to tight deadlines.
    Ability to adapt to different cultures and to work with cross-functional and multi-disciplinary teams is important.

    You will be

    Smart, analytical, collaborative and outcome focused.
    An excellent communicator, able to express complex technical, regulatory issues in plain language, without losing the important points;
    A team player highly motivated to engage with all relevant stakeholders and be able to efficiently work with a wide group of internal GSMA interests and resources, to ensure that the GSMA public policy priorities are effectively implemented in the region.
    Fluent in English and French both oral and written.

  • Technical Regional Coordinator

    Technical Regional Coordinator

    JOB CONTEXT :
    The Women’s Integrated Sexual Health (WISH) programme is a commercial contract from DFID, to be implemented across Africa and Asia. It provides a comprehensive package of Sexual and Reproductive Health and Rights (SRHR) , with a primary focus on increasing the number of additional Family Planning (FP) users according to the FP2020 definition, alongside reducing maternal mortality and improving access to safe abortion.
    The Women’s Integrated Sexual Health (Lot) 2 Access, Choice, Together, Innovation and Ownership, Now ( WISH2ACTION Consortium ) brings together five internationally recognized leading organizations in their field, along with 11 IPPF Member Associations to deliver the WISH programme in the target areas of intervention.
    YOUR MISSION:
    Humanity& Inclusion is seeking an experienced candidate for a disability inclusive Reproductive Health (RH) / Family planning (FP) technical manager position to provide RH/FP.
    You are a recognized leader in family planning? You have strong technical skills in FP/RH including on disability inclusive SRHR, strong project management skills, and prior experience working with staff and stakeholders across multiple countries?
    This position might be good for you!
    In this framework, you are responsible for:

    Strategic Technical Leadership on disability inclusive RH/FP
    Program management
    Coordination between countries
    Technical communication, Advocacy and policy influence

    YOUR PROFILE :

    You hold a Master’s degree in Public Health, nursing, midwifery or any relevant field
    An academic training or specialization in Family Planning /Reproductive Health is preferred
    You have at least 8 years of experience of progressively responsible work experience required, in senior project management role of FP/RH projects with similar scope
    You have a proven experience on Sexual and reproductive health and rights (SRHR), disability inclusive health focusing on excluding groups vulnerable people and/or persons with disabilities
    You have strong analysis and synthesis skills
    You have the ability to work under pressure and with tight deadlines
    A previous relevant experience on Disability, Gender and Age is desired
    You have a special ease at collaborative work and you like participatory approach
    You show a positive and constructive personality
    You master advanced writing capacities in English

    CONDITIONS:
    Starting date : September; 15th 2018
    Length of the contract: 2 years renewable**
    Employee status, according to experience :
    Salary from 2757€ gross/month regarding the experience of the candidate
    Perdiem : 450€ net/month in Kampala
    Insurances : medical hearth coverage, retirement planning, repatriation
    Paid holiday : 25 days per year
    R&R : 1 day per month
    Status : position open to couples and/or families
    Housing : individual taken in charge by Handicap International

  • Research and Insights Director

    Research and Insights Director

    Job description
    About the role
    The GSMA is seeking an experienced, passionate and driven professional to join the Mobile for Humanitarianism programme as Director of Research and Insights. The successful candidate will be responsible for leading the team who deliver the M4H learning agenda and thought leadership. You will be at the forefront of developing and delivering high-quality, innovative and relevant research products to inform the mobile industry and humanitarian community of key trends, insights and analysis that will lead to more impactful digital humanitarian assistance. You will help position the GSMA M4H team as a thought leader on issues related to digital humanitarian assistance and role of the private sector in humanitarian contexts including the opportunities for mobile money, mobile-enabled utilities, the digital gender divide, digital identity and climate resilience. You will work alongside a high-performing and multi-cultural, cross-functional team based in London, Africa, and Asia and report to GSMA’s Head of Mobile for Humanitarianism Programme.
    The Director of Research and Insights will have the following responsibilities:

    Leadership of developing and and delivering the M4H learning agenda strategy and overall accountability for the associated research outputs and dissemination activities
    Day to day management of Research and Insights team and cross-functional resources delivering on the learning agenda
    Proactive engagement with research and insights teams across GSMA and M4D on collaborative topics and coordination of joint projects to ensure successful, actionable and high quality outputs
    Proactive engagement with external learning partners to identify opportunities for joint-research and development of strategy to engage and share programmatic insights in a compelling way for multiple stakeholder audiences
    Contribute towards shaping the overall strategic direction of the M4H programme, to ensure that the programme delivers value to GSMA members and the broader ecosystem and continues to be a credible voice on the role of mobile technology in humanitarian emergencies
    Collaboration with other M4H Directors to ensure that research and insights activities are well aligned and informing in-market programmatic activity, innovation opportunity areas and policy and advocacy objectives
    Represent the M4H Programme at external events and work with M4H marketing to target key platforms for knowledge sharing and profiling of programmatic insights
    Support the Head of Programme in evolving the current GSMA Disaster Response research and insights work under the new M4H programme
    Support the Head of Programme and other GSMA teams with insights requirements for external engagements
    Support the Head of Programme where required with representation at key external events and platforms

    About You

    Excellent leadership and managerial abilities with experience of line-managing a cross-functional and high-performance global team
    Subject matter expertise in the domain of mobile connectivity, humanitarian assistance and international development
    Strong understanding of the humanitarian sector and familiarity with key stakeholders
    Strong understanding of, and interest in the technology industry and the role of mobile technology and Mobile Network Operators within the humanitarian sector
    Excellent and demonstrable analytical skills, both qualitative and quantitative – able to assess different business models, trends and challenges and identify potential solutions
    Ability to translate challenges, requirements and opportunities into compelling and digestible research and analysis projects
    Strong strategic skill set – able to work on the “cutting edge” of emerging trends in digital humanitarian sphere and determine innovative approaches to exploring these areas
    Experience of working in emerging markets, including field research highly desirable
    Genuine interest in both the commercial and social benefits that are presented the use of mobile technology to address humanitarian challenges
    Excellent communication and inter-personal skills including the ability to translate research products into relevant and actionable insights for a set of diverse actors with different incentives and operational realities
    Ability to develop and manage a diverse pipeline of research projects and team members, ensuring impactful delivery of programmatic KPIs
    Ability to effectively engage with Senior stakeholders internally and externally in both the public and private sectors
    Ability to maintain relationships with a wide variety of stakeholders and foster alignment and support to achieve programmatic objectives
    A very strong grasp of the English language, able to express complex technical, commercial or regulatory issues in plain language; French and/or Spanish language skills are desirable but not required.
    Charismatic and energetic team player, with strong public speaking skills, able to inspire others and build constructive working relationships with diverse stakeholders;
    Advanced academic degree in international development, business administration, international relations or other relevant discipline
    Ability to work in a matrixed structure, to positively influence peers and support cross functional collaboration across the GSMA;
    Willingness and ability to travel regularly (up to 30% of time).