Company Founded: Founded in 1982

  • Technical Support Specialist

    Technical Support Specialist

    Job description
    SUMMARY
    Under the supervision of the International Technology Coordinator, the Regional Technical Support Specialist (hereafter “Support Specialist”) provides first level technical support for Internews’ program offices, help desk support for Internews worldwide staff and support for Internews global IT infrastructure. This position has primary support responsibility for staff based in Africa and the Middle East, but will be required to assist others globally as needed. The following are the primary responsibilities for the specialist:
    The Support Specialist will monitor and respond in a very timely manner to requests for technical assistance received in the Internews IT Help desk system. He/She will also take requests via MS Teams and will log tickets in the system on behalf of the user as needed. He/She shall be responsible for monitoring and maintaining tickets in the Internews IT Help system. This position will also assist in monitoring, maintaining and troubleshooting Internews’ global IT Infrastructure including but not limited to critical HQ business systems and project office IT architecture. A very high level of customer service is expected. That includes prompt response to our internal customers and a daily log of issues and tasks associated with daily work performed.
    Due to the nature of this position, work is generally to be performed between standard office hours of 8:30am to 5:30 pm local time, Monday – Friday. However due to the global nature of this position, occasional work outside these hours might be required.
    ESSENTIAL DUTIES AND RESPONSIBILITIES
    To perform this job successfully, the individual must be able to perform each essential duty satisfactorily with or without accommodation.

    Network Configuration, Monitoring & Maintenance:

    Assist with project office IT infrastructure setup and maintenance
    Install and update applications to project office servers and end user devices as requested;

    Initiate 3rd party vendor support requests if required;

    Work under the direction of and with the assistance of corporate IT staff to maintain Internews business systems
    Perform data recovery as needed and implement disaster recovery procedures;
    Contribute to documentation related to company procedures;
    Maintain physical environment for network hardware;
    Assists with off-hour emergencies and time-sensitive issues when required.
    Provide first level support for Internews project office IT infrastructure

    End user support:

    Provide technical support for Internews staff globally.
    Monitor and maintain client issues using Spiceworks helpdesk software;
    Set-up and configure end user desktop, laptop and mobile computing devices to Internews HQ standard;
    Provides support and set-up assistance regarding company mobile phones and other mobile devices;

    Departmental administration and people skills:

    Assist with tracking software, hardware and licensing inventory
    Provide strong, clear and concise written and verbal communication to colleagues and customers
    Build appropriate rapport and have a positive and professional working relationship with co-workers and consultants;
    Manage crisis situations using excellent communication with affected staff and management;
    Respond to support requests with a professional and friendly tone
    Respond to support requests with an appropriate sense of urgency
    Ask questions quickly from HQ when assistance is needed!!!
    Works within Internews approved communications tools
    In all duties, an understanding of and demonstrated commitment to upholding Internews’ Core Values.

    QUALIFICATIONS

    Extensive knowledge of Windows 7,8, 10, MacOS
    Highly proficient in Microsoft Office 2013 and 2016;
    Experience with Office 365
    Proficient in Microsoft Server architecture
    certification in Microsoft Server preferred but not required
    Mobile Phone and mobile device configuration and support experience;
    Familiarity with computer systems from end user perspective;
    Broad knowledge of computer hardware, network operations and maintenance;
    Knowledge of telecommunications systems;
    Knowledge of emerging technology trends;
    Willingness to continue developing professional skills that benefit Internews and the individual.
    Detail oriented with a demonstrated ability to follow all policy and procedures

  • Endline Survey and Final Evaluation

    Endline Survey and Final Evaluation

    Project Background
    Since 2013, HI has implemented phase one of the Ubuntu Care project in Rwanda, Burundi and Kenya, which includes activities and research designed to more effectively identify and address factors related to sexual violence against children with and without disabilities. All project stakeholders agreed that the extension of the project to a second phase was necessary; by building on phase one to develop a more integrated system with a view to confronting sexual violence against children. Phase two of the Ubuntu Care project was developed and continues to address the following vulnerability factors: the poverty of families with children with disabilities; isolated children and ‘invisible’ cases; sexual violence in schools; unreported cases and out-of-court settlements between perpetrators and families of survivors; delayed medical consultation; socio-cultural norms and beliefs; obstacles to or lack of justice; and, the absence of appropriate psychosocial support.
    This multi-country project, funded by the Agence Française de Développement (AFD), aims to address the root causes of sexual violence against children, including girls and boys with and without disabilities in Rwanda, Burundi and Kenya. The strategy is to effectively translate international commitments on children’s rights, in particular the Convention on the Rights of the Child (CRC) and the Convention on the Rights of Persons with Disabilities (CRPD), into concrete actions on the ground through improved mechanisms to respond to sexual violence against children at all levels. This project deploys a model of an inclusive child protection safety net encompassing children, families, communities, services and authorities to protect children from sexual violence and support survivors and their parents/guardians to facilitate access to immediate assistance, and long-term reintegration and sustainable inclusion.
    The “inclusive child protection safety net” is a systemic approach that empowers children and child protection actors and promotes interaction between these actors within a defined geographical area. The project’s goal is to create a more integrated protection system (health, education, legal/judicial, psychosocial and community sectors) to provide quality and timely services that are age-appropriate as well as gender and disability sensitive.
    2. Final Project Evaluation and Endline Survey
    2.1.Presentation of the project to be evaluated**
    Project Title
    Ubuntu Care : Confronting sexual violence against girls and boys, including girls and boys with disabilities, in Rwanda, Burundi and Kenya
    Implementation Date
    January 2016- December 2018
    Project Locations
    Rwanda: Rutsiro District in 4 sectors: Mushubati, Gihango, Ruhango, Boneza
    Burundi: Gitega province in 3 communes: Gitega, Makebuko and Itaba
    Kenya: Trans Nzoia County in 2 sub-counties: Western and Eastern Trans Nzoia
    Operational partners
    Rwanda: Association Pour l’Encadrement Sûr des Enfants orphelins et autres enfants vulnérables de Kivumu (APESEK) and Centre Komera
    Burundi: Association Burundaise des Amis de l’Enfance- Famille pour Vaincre le Sida /Amade (FVS-/Amade) and Centre Humura
    Kenya: Chanuka Youth Development Program (CYDP) and Catholic Diocese of Kitale (CDOK)
    Target groups
    18,000 children at risk from sexual violence; 1,200 child survivors of sexual violence (750) and/or isolated children with disabilities (450); 4,800 members of families of child survivors of sexual violence or isolated children with disabilities.
    Project Budget
    1,260,000 Euros
    Project Objectives
    Overall objective: Reduce sexual violence against children, including girls and boys with and without disabilities in Rwanda, Burundi and Kenya. .
    Specific objective: Implement the inclusive child protection safety net model by empowering children, families, communities, services and authorities to protect children against sexual violence, help survivors and their parents/guardians access immediate assistance, and promote their sustainable reintegration and inclusion in Rwanda, Burundi and Kenya.
    Estimated results
    R.1: Girls and boys, including girls and boys with disabilities, are empowered to become actors in their own protection and provided with support to play an active role in society and relevant services
    R.2: Strengthen the role of families and communities in protecting girls and boys, including girls and boys with disabilities
    R.3: A multi-sectoral and coordinated child protection system provides inclusive and quality services for children survivors of sexual violence.
    R.4: In line with international and regional human rights instruments, GBV and child protection policies related to sexual violence against children are effectively implemented, and the particular vulnerability to sexual violence of children with disabilities is acknowledged and addressed
    Main activities implemented

    Build the capacities of child advisory committees to strengthen the participation of children in the development, monitoring and assessment of project activities and ensure their recommendations are taken into account
    Empower children, including children with disabilities, to become agents for change and effective child protection actors
    Support and training of local partners to manage project implementation.
    Support and training of institutions, community chiefs and champions, community members to protect children from sexual violence and provide support to child survivors.
    Strengthen the protective role of vulnerable families through positive parenting education and connection to support services
    Support and training of multi-disciplinary taskforces / one stop centres
    Support and training of schools/specialised centres to develop/implement action plans in order to become safe schools/centres for children.
    Support to hospitals and health centres to define / implement an action plan improving medical and psychological care to SV survivors
    Support local legal services to define/develop an action plan to improve the care, treatment and follow-up of child survivors, disability inclusion and access to legal aid
    Document and publish lessons learned at regional level, models and good practices on the protection of children against sexual violence, including children with disabilities.
    Strengthening of a data management system from local to regional level on sexual violence against children, including children with disabilities.
    Development of a comprehensive and results-based strategy, 3 year action plan and alliances for advocacy from local to international level
    Local and national advocacy on the protection of children against sexual violence, including children with disabilities.
    Regional and international advocacy on sexual violence against children and disability targeting governments, United Nations and other international agencies.

    2.2.Theory of change of the project
    A theory of change is focusing on modelling, replication and participation of key agents of change (children, families, communities, service providers and policy-makers). To bring about lasting change at local level, the activities build the capacities of these actors and local social systems for children (through committees, clubs and forums for children): at community level through child protection committees to identify and report cases of SV against children and provide survivors with guidance; and at district/province/county level by building the capacities of task forces/one-stop centres to provide care, treatment and follow-up. By building on this momentum, it will be possible to create safe environments and ensure survivors enjoy equal opportunities
    2.3.Reasons for the evaluation
    The Ubuntu Care project is ending on 31st December 2018 and, in line with the HI Planning, Monitoring and Evaluation Policy and the existing agreement with the donor, a final evaluation and endline survey will be conducted. This will facilitate accountability to beneficiaries and other stakeholders, as well as the donor, while also supporting the gathering and documentation of best practices and lessons learnt. They will also enable the project to evaluate its final progression against individual objectives.
    3. Objectives
    3.1.General objectives**
    The end line survey will include collection and analysis of quantitative and qualitative data corresponding to the level of attainment of indicators.
    The final evaluation will assess outcomes and changes arising from project interventions in relation to children, communities, services and policies, as well as, identify key lessons learnt and best practices. It will examine level of achievement of project goal and outcomes, establish project effectiveness, efficiency and sustainability.
    3.2.Specific objectives of the Endline Survey**:

    To collect quantitative and qualitative data at the end of the project for the chosen indicators[1] using among other tools, a KAP survey
    To provide a meaningful understanding of progress toward targets and changes in the indicators being measured
    To highlight significant, important and interesting findings that might inform future programming
    To analyse results and produce a comprehensive endline report

    3.2.1. Specific objectives of the Final Evaluation:

    To assess the achievements of the expected results, as well as to capture unintended outcomes
    To assess the changes in the lives of children (boys and girls) with and without disabilities, their families, communities and the service providers in the project intervention areas
    To determine and qualify the level and the quality of the interaction/connection between the active actors in child protection safety net
    To highlight the national/regional policies changes due to advocacy work
    To identify and document specific cases on how sexual violence influence disability
    To assess the level of children participation using levels of child participation[2]
    To assess the satisfaction level of beneficiaries: families, children
    To capture lessons learnt and best practices that HI can build on for future interventions
    To produce final report, including recommendations for future improvement

    3.3.Evaluation and Endline survey criteria and key questions**
    In particular, the consultant will assess the following criteria (please note that this list is indicative and not exhaustive and will be validated during the evaluation scoping stage)
    QUALITY CRITERIA
    KEY QUESTIONS
    Changes
    What are the short and medium term changes in the lives of children, their families and communities?
    Has the project created anylong term positive effects?
    Has the project led to unintended positive or negatives changes?
    Has the participatory and empowerment approach of children contributed to any long-term effect on children, their families and communities?
    Effectiveness
    To what extent wereplanned objectives and results achieved?
    Did the project have the necessary resources (human, financial, logistical and technical) to achieve its objective?
    Have the project assumptions affected project achievements?
    Efficiency
    To what extent were project results efficiently delivered in regard to the implementation strategies, the use of resources–learning materials, facilities, funds, equipment etc.?Were the project implementation approaches efficient?Could the same results have been achieved by the project with fewer resources?
    Capacities
    What are the main lessons learnt of this project?
    What are the best practices of this project? Why are they best practices?
    Are there any innovative practices that this project can capitalize on?
    What are key significant changes stories from beneficiaries (children, teachers and parents)?
    Sustainability
    Did the project help to reduce the vulnerability of children and families and to increase their response capacity?
    To what extent are project results sustainable upon project closure/withdrawal?
    Could the project be scaled up?
    What are the risks facing sustainability of project outputs and outcomes?
    Examine the progress towards outputs and Outcomes indicators
    To what extent has the project achieved project outcome and output indicators?What factors contributed to this level of performance?
    4. Evaluation and Endline Survey Methodology
    4.1.Collection method**
    It is expected that the overall methodology adopted for the evaluation and endline survey shall generate both quantitative and qualitative information, and specific methods that will be employed should be participatory and inclusive ensuring participation of all key stakeholders. Where possible, data should be triangulated to ensure a robust assessment.
    The endline survey and final evaluation should use innovative and mixed methods. It should thus reflect the following requirements:
    A desk review of all relevant documents provided by HI (projects documents, baseline report, PM box, mid-term evaluation, others)
    Qualitative methods ensuring a deep analysis of all data collected and highlighting most significant changes. This will include interviews, FGDs and other tools to collect relevant information
    Quantitative methods shall include well developed study tools or survey questionnaires (KAP survey) to be administered to beneficiaries to collect figures related to the progress of selected indicators. The lead consultant will be responsible for further development of the methodology and the evaluation tools demonstrating how data for each evaluation objective will be collected. He/she will hire and train the assessors..
    Comparative approach: the methodology should contain a comparative analysis between the starting period and the end, the three countries, boys and girls, children with disabilities and children without disabilities, various types of disabilities of sexual violence. It will be necessary to highlight if, how and when sexual violence provokes disability and vice-versa
    Disaggregated data: all data should be collected in a disaggregated manner, including age, gender and disability disaggregation
    Child friendly approaches: all tools used with children must be adapted to children (age, gender and disability)
    Following HI’s evaluation framework: the consultant will be provided with a HI quality framework and is expected to be guided by it
    4.2.Actors involved in the evaluation**
    For conducting the evaluation, various teams will be involved:
    4.2.1. Regional coordination
    The regional coordination team will be responsible for the effective planning and implementation of the overall activitiy.
    4.2.2. A steering committee (COPIL)

    Composed by the Regional Coordinator, Regional Quality Technical Advisor at Lyon, all operational coordinators in Rwanda, Burundi and Kenya, two regional officers (finance and M/E). Its main task is:
    Select and/or validate the choice of service provider
    Supervising all the activities done by the consultant,
    Participate in and/or validate the scoping exercise and inception report
    Induct the evaluation team
    Monitor the data collection and/or validate the results
    Contribute to formulate and/or validate the conclusions of the evaluation
    Contribute to formulate and/or validate the recommendations
    Contribute to formulate and/or validate the action plan for implementing the recommendations

    4.2.3. Partners and beneficiaries
    The partners and beneficiaries will be contacted to be participate in evaluation/endline data collection activities.
    5. Principles and values
    The consultant must be compliant with HI’s ethical rules and protection policies (child protection, protection from sexual exploitation and abuse, fight against bribery), including respecting HI’s main values: humanity, inclusion, integrity and engagement. The consultant has to involve beneficiaries and consider their views as HI is accountable for them. All the outputs e.g. reports, documents, information etc produced by this evaluation will be treated as HI’s and its partners property and consequently confidential. Therefore the above mentioned outputs or any part of it cannot be sold, used or reproduced in any manner.
    6. Expected deliverables and proposed schedule
    6.1.Deliverables**
    Inception report: it should outline project context, evaluation and endline survey objectives and issues, the evaluation line of questioning, work plan (data collection tools, data analysis methods, procedures for formulating conclusions and recommendations) and the procedures for Exchange with COPIL (steering committee).to be approved by COPIL prior to engaging in field work
    A debriefing report: summarizing the main findings from the evaluation and endline survey
    A draft final evaluation and endline reports : prepared by the consultant following HI’s requirement and discussed with COPIL
    An executive summary : outlining main lessons and recommendations
    A final evaluation report incorporating COPIL’s comments
    A final endline report prepared by consultant and approved by COPIL, incorporating COPIL’s comments
    The consultant shall ensure the completion of evaluation activities in accordance with the terms and conditions of the consultancy contract. The consultant will constitute and coordinate evaluation team members to conduct the endline evaluation and conclude it to the required quality standard. The consultant is expected to coordinate field level data collection, the day-to-day management of evaluation activities, data entry and analysis and writing the evaluation report.
    N.B: All the reports have to be produced in both languages French and English
    6.2. Timeframe (without travels)
    Specific tasks
    Deliverables

    Desk review and prepare inception reports
    Inception report: evaluation tools and a detailed survey plan
    Induction workshop
    With steering committee (COPIL)
    Training data collectors
    With all data collectors
    Field visits (FDGs, interviews, survey plan for endline)
    Data analysis
    Workshop preparation and facilitation
    Present key findings
    Conduct participative analysis of key findings with project staff
    Final report draft
    Draft Evaluation and Endline reports: complete set of data collected during end line survey
    Incorporation of comments and submission of final reports
    Submit final report evaluations and endline survey (brief and detailed) should include an executive summary, recommendations and annexes

    7. Resources
    7.1.Expertise required from the consultant
    Required
    Desirable

    Master’s degree in social science or relevant field, or recognized equivalent work experience.
    Experience in designing and conducting baseline, end line, and in project assessment preferably in child protection
    Experience in child protection
    Understanding of disability inclusive development, including the social model of disability
    Excellent language proficiency in English and French language (speaking and writing)
    Proven excellent communication skills
    Proven experience in participatory, child-friendly methods and facilitation (interviews, FDGs and other relevant methods)
    Proven strong analytical and report writing skills
    Experience working with children with and without disabilities
    Experience in working on sexual violence against children
    Good understanding of child protection systems in Sub Saharan Africa (preferably in Rwanda, Burundi and Kenya)
    Fluency in local language (Kinyarwanda, Kirundi and Swahili) or hiring local translators
    A demonstrated commitment to the rights of children and beneficiaries with and without disability
    safe and fair working conditions, respect, dignity and equality
    Understanding of gender equality and gender based violence
    Understanding reciprocal link between sexual violence and disability

    7.2.Consultancy fees**
    The total budget allocated for this consultancy is a maximum of 18,000 Euros. Expenses for international travels, data collectors, participants’ perdiem and transport, accommodation and translation fees are included in this budget. Other expenses such as project’s team perdiem and accommodation are paid by HI. Payment will be released in two instalments:
    30% upon signature of contract
    70% upon submission of final validated report
    7.3.Resources available to the evaluation
    HI’s vehicle for transportation (the consultant, data collectors and HI team)
    HI’s staff for accompaniment
    Project modules: proposal, baseline, logical framework, mid-term evaluation, project review, report template, HI quality framework, HI policies…
    [1] See Annex 1
    [2] UNICEF : Florence (1992) ; Children Participation : from Tokenism to Citizenship, levels of child participation adapted from Hart, Roger A.

  • Project Officer – Inclusive Education Kenyan national 

Finance & Logistics Coordinator

    Project Officer – Inclusive Education Kenyan national Finance & Logistics Coordinator

    THE POSITION
    Under the supervision of the Project Manager – Inclusive Education, the Project Officer is responsible for the implementation of the inclusive education Strategy which focuses on improving equity in learning and social outcomes for refugee children with (and without) disabilities through better access to and quality of early childhood development and primary inclusive education. S/he will be the overall in charge of enhancing capacity of the teachers at the model and the satellite schools and actors of education in Kakuma on Inclusive Education and will work closely with Education Assessment and Resource centre (EARC) during assessment and school placement of children with impairment. S/he will be responsible for the documentations, developing action plan and giving the reports from the inclusive education.
    S/he will be responsible for;
    Strengthening the pedagogical skills of the teachers so they can provide quality inclusive
    education.

    Conduct training and continous mentorship of teachers /classroom assistants in the model school and in the satellite schools on inclusive education.
    Offer braille during learning at the 6 targeted schools.
    Lead the schools to ensure the local exams are adequately adapted (braille copies,large fonts etc)

    Leading the assesment and school placement at the EARC centre.

    Encourage caregivers /family members and community to refer children with disabilities to the EARC.
    Coordinate referrals where children with disabilities and their families are referred for EARC assessment.
    Coordinate with Lutheran World Federation to develop a monthly EARC assessment plan.

    Promoting quality of services

    Ensure conformity with Handicap International standards and good practices for technical quality and approaches
    Refer to Project Manager for validation of approaches
    Compile and analyze lessons learned during the project and contribute to the development of capitalization document related to rehabilitation services delivery.

    Respect of HI identity, rules and policies
    Qualifications and skills required:
    Essential.
    Education :

    At least a Bachelor Degree in Special Needs Education with a certificate in Braille.
    Certificate in Inclusive Education will be an added advantage.

    Experiences :

    At least 4 years’ experience working as special need /inclusive education teacher.
    Experience in working with EARC.
    Skills in using the Child Functioning Module (CFM) of the Washington Group set of questions
    TOT certificate will be an added advantage
    Knowledge on CBR approach and CRPD

    Professional skills:

    Organizational skills
    Team player
    Working in semi autonomy
    Communication and animation
    Innovative and creative
    Problem solving
    Ability to adapt to challenging context
    Activity planning
    Networking skills
    Mobilization skills

    Behavioural competencies :

    Organizational skills
    Team player
    Decision making
    Communication
    Multi tasking
    Innovative
    Problem Solving

    Languages:

    English.
    Computer: Internet, Power Point, photo editing, word and excel

    The email subject line should be marked: “Application for Inclusive Education Project Officer Position- KKM”.

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  • Advocacy Manager

    Advocacy Manager

    What the Hiring Manager Says

    “This is a great opportunity for someone who is passionate about communicating the role that mobile plays in energy, water and sanitation. That passion will be the driver for producing high quality advocacy content, scoping out the best advocacy opportunities, and supporting the development of strategic partnerships for our advocacy objectives. The successful candidate will work very closely with an energetic and diverse team, increase their knowledge in this cutting edge sector, and work alongside top talent across GSMA Mobile for Development.”
    Ilana Cohen, Mobile for Development Utilities Market Engagement Director

    The Advocacy Manager will report to the Market Engagement Director (Nairobi-based) and support the programme’s advocacy and stakeholder engagement efforts. The role will be based in London, alongside other members of the team and the selected person will be required to engage with several members of the team based across Africa and Asia. Travelling is expected as approximately 20% of the role.The Advocacy Manager will carry out the following activities:
    Lead messaging and content development for events, including GSMA, programme-level, and external events.

    Curate agendas, content and speaker selection that can deliver programme messages, provide value for key stakeholders, and share valuable industry insights.
    Develop key messaging by pulling from the programme’s existing reports and case studies, and from current relationships with past and present innovation fund grantees
    Support the programme’s engagement in key industry events, such as those organised by the Global off-grid Lighting Association, World Water Week and Faecal Sludge Management (FSM series)
    Event support on marketing and logistics will come from other members of the team.
    External event identification, scoping, and selection:

    Identify and select key industry events for attendance and participation as speakers, based on achievement of programme KPIs, visibility and availability of staff.
    This would be done with support from the regional market engagement managers (who can provide input into the value of regional events), the marketing manager, and the knowledge manager.

    Prepare content for other Advocacy engagements (in-person or written):

    Content preparation will support the Market Engagement Director, Programme Head, and the Head of M4D to speak about the programme’s work in high-level events. This could include speaker briefs and liaising with event organisers, as well as preparing presentations.
    Content preparation for advocacy engagements will pull on existing programme reports and data, and sometimes through liaising with the market engagement managers and insights team.
    Review/Develop content for other parts of GSMA that wish to use our content/data. The advocacy manager will liaise with the insights team to re-package our insights and data for other GSMA publications (e.g. the Mobile Economy series), donor proposals, or other requests, ensuring these are accurate and deliver any key programme messages where possible.

    Support the development and management of strategic partnerships:

    The programme leverages other industry bodies in energy, water and sanitation to deliver its messages and insights, and this role will be responsible for helping to frame and agree on such strategic partnerships. For example, developing MOUs, co-marketing agreements, or co-planning shared events.
    While more senior members of the team may be responsible for content-focused discussions with such partners, the advocacy manager will track all engagements to ensure regular follow-ups with these parties, and lead on some.

    Support the alignment of strategy and messaging across programmes, particularly around mobile operator engagement:

    The advocacy manager will periodically meet with other M4D programmes, starting with the Ecosystem Accelerator, to ensure alignment on advocacy messaging and alignment on strategic engagement of mobile operators. 

    Other activities include:

    Contribute towards shaping the overall strategic direction of M4D Utilities, to ensure that the programme delivers value to the industry and achieves its goal of creating more scalable and sustainable business models for energy, water and sanitation service provision.

    QUALIFICATIONS

    A minimum of a Bachelor’s degree

    BACKGROUND

    Demonstrable professional work experience in a role relevant to this position
    Experience in the utilities sector (e.g. PAYG energy, water or sanitation) is essential
    Experience in the mobile industry, particularly mobile money or experience in ICT4D.
    Experience developing outward facing advocacy content in different formats and at times on short notice – examples may be requested.
    Excellent communicator: ability to write well in non-academic style & present complex technical, commercial or regulatory issues in plain language, without losing the important points; ability to develop visual communication of insights in powerpoint, content for infographics. Very strong English abilities required, French is a plus.
    Comfortable managing relationships with various internal and external stakeholders
    A team player, being able to effectively connect together a wide group of internal GSMA interests and resources, to lead on work and support others in theirs
    Naturally curious, and genuinely interested in both the commercial and social benefits that are presented by the programme.
    Excellent cultural awareness and a desire to work with teams around the world.

    Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish. 
    In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others. 
    We offer a working environment that reflects our organisational values. We also hire in line with our values and recruit candidates who demonstrate a strong affinity with these 7 principles:

    DREAM BIG – Demonstrate vision and insight to lead the industry forward
    BE BOLD – Have the courage to take risks and make tough decisions
    OWN IT – Take full accountability for your decisions and actions
    WORK AS A TEAM – Collaborate to deliver impactful results
    DO THE RIGHT THING – Conduct yourself with honesty and integrity at all times
    SHOW RESPECT – Treat others as you would expect to be treated
    LOVE WHAT YOU DO – Bring passion and pride to your work

  • Lecturer – School Of Clinical Medicine 

Lecturer – School Of Pharmacy 

Lecturer – Medical School 

Lecturer – School Of Social Sciences 

Lecturer – School Of Law

    Lecturer – School Of Clinical Medicine Lecturer – School Of Pharmacy Lecturer – Medical School Lecturer – School Of Social Sciences Lecturer – School Of Law

    Job Description

    School of Clinical Medicine:

    Forensic Medicine,
    Accident and emergencies,
    Clinical medicine
    Health records

    Requirements:

    An earned Ph.D. in the relevant field from an accredited and recognized University; and be registered or registerable with the relevant professional body (where applicable);

    OR

    A Master’s degree from an accredited and recognized University (in special cases) with at least three (3) years teaching experience at University level or in a research or industry;
    Registered with the relevant professional body (where applicable)
    At least four (4) years teaching experience at university level
    Been registered by the relevant Professional Body (where applicable)

    Duties and Responsibilities

    Lecture planning, preparation and research.
    Contact/teaching time with students.
    Checking and assessing students’ work.
    Encouraging personal development via tutorial/pastoral work.
    Invigilating examinations.
    Attending staff meetings.
    Providing guidance to students in practical areas
    Assessing students on Industrial attachment/Teaching Practice
    Setting, moderating and marking examinations

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  • Senior Policy Manager, West Africa – French Speaker

    Senior Policy Manager, West Africa – French Speaker

    Job description
    Department: Government and Regulatory AffairsLocation: Nairobi, Kenya (Office Based) or West Africa (Homebased)Position type: On-going ContractReporting to: Public Policy Director, Sub-Saharan Africa
    About the Team
    The GSMA has a strong and growing presence in the Middle East and Africa region, with a multi-disciplinary team of more than 25 staff spread across the region, in Nairobi, Dubai, Johannesburg and Lagos, as well as in London. Please visit https://www.gsma.com/mea/ for a wealth of further information.
    About the RoleBroadly, this role entails engaging with relevant stakeholders in the Sub Sahara African region, with a particular focus on francophone West Africa also supporting when and where needed in other English speaking and francophone African countries.More specifically, this role entails undertaking the co-ordination, analysis and reporting required to:

    identify areas where member operators require policy and regulatory support;
    manage/drive delivery of support to member operators that require policy and regulatory support;
    manage/drive delivery of GSMA Advocacy programmes (with a particular focus on Policy programs including but not limited to Spectrum, Regulatory Modernisation, Privacy,
    Taxation, Connectivity, KYC, etc.) in [West] Africa and support throughout the region on one area where a particular expertise has been recognized.
    engage with the all GSMA’s programmes including but not limited to M4D, Strategy and Technology centrally and in the region to ensure that the GSMA’s action remain
    coordinated and coherent at all times and delivers as much of an impact as possible West Africa and in the region;
    convey GSMA’s public policy and key messages within the region;
    assess the impact of its public policy activities to ensure that they sufficiently address the requirements of member operators;

    You will also be required to

    Monitor mobile industry developments & key regulatory decisions within the region and provide appropriate analysis on the same;
    Conduct primary and secondary research, structure and summarize information to feed and communicate the organization messages;
    Prepare official correspondence, research papers, presentation materials, information bulletins, speech notes, reports and other ad hoc briefing materials, as required;
    Lead drafting and reviewing consultation responses for regulatory and/or policy proposals in key markets under the guidance of the Policy Director for Sub-Sahara Africa;
    Attend and speak every time it is relevant and possible at meetings of regional inter-governmental organisations relevant for the sub-region and region (e.g. ECOWAS,
    WATRA, WAEMU, Coftel, etc. Attendance under the guidance of the Policy Director for SSA, at relevant meetings of Smart Africa, AU, ATU, AU, ITU, etc.,
    Actively liaise and work with GSMA staff experts and/or program officers to ensure that appropriate assistance and resources are provided to members within the region, as and when required;
    Assist to facilitate the implementation of GSMA’s broad stakeholder engagement plans and/or programs for the region;
    Actively engage with relevant member operators and stakeholders at the national and regional levels with the aim of ensuring that GSMA key messages are conveyed and playing a positive role in shaping regulatory and industry developments within the region.
    Take part in ad-hoc activities to support the GSMA SSA and Government & Regulatory Affairs teams, as required.

    About You
    You will have

    At least 8 years of working experience and industry knowledge of the mobile industry would be required;
    At least 5 years of working experience within the public affairs sector;
    A strong network and experience in working/engaging with regional organisations, ministries and telecom regulatory authorities in West Africa and in the region;
    Good knowledge of regulatory issues in the mobile sector and practices in Africa (including but not limited to infrastructure and connectivity, spectrum, taxation, internet, KYC, etc.);
    Excellent writing skills, be able to write reports and contribute to policy papers relevant to the region. Past experience in producing deliverables such as briefings, speeches, online, printed collateral, presentations, web content is an advantage;
    Strong project management skills; ability to juggle multiple projects simultaneously and manage time effectively, sometimes working to tight deadlines.
    Ability to adapt to different cultures and to work with cross-functional and multi-disciplinary teams is important.

    You will be

    Smart, analytical, collaborative and outcome focused.
    An excellent communicator, able to express complex technical, regulatory issues in plain language, without losing the important points;
    A team player highly motivated to engage with all relevant stakeholders and be able to efficiently work with a wide group of internal GSMA interests and resources, to ensure that the GSMA public policy priorities are effectively implemented in the region.
    Fluent in English and French both oral and written.

  • Technical Regional Coordinator

    Technical Regional Coordinator

    JOB CONTEXT :
    The Women’s Integrated Sexual Health (WISH) programme is a commercial contract from DFID, to be implemented across Africa and Asia. It provides a comprehensive package of Sexual and Reproductive Health and Rights (SRHR) , with a primary focus on increasing the number of additional Family Planning (FP) users according to the FP2020 definition, alongside reducing maternal mortality and improving access to safe abortion.
    The Women’s Integrated Sexual Health (Lot) 2 Access, Choice, Together, Innovation and Ownership, Now ( WISH2ACTION Consortium ) brings together five internationally recognized leading organizations in their field, along with 11 IPPF Member Associations to deliver the WISH programme in the target areas of intervention.
    YOUR MISSION:
    Humanity& Inclusion is seeking an experienced candidate for a disability inclusive Reproductive Health (RH) / Family planning (FP) technical manager position to provide RH/FP.
    You are a recognized leader in family planning? You have strong technical skills in FP/RH including on disability inclusive SRHR, strong project management skills, and prior experience working with staff and stakeholders across multiple countries?
    This position might be good for you!
    In this framework, you are responsible for:

    Strategic Technical Leadership on disability inclusive RH/FP
    Program management
    Coordination between countries
    Technical communication, Advocacy and policy influence

    YOUR PROFILE :

    You hold a Master’s degree in Public Health, nursing, midwifery or any relevant field
    An academic training or specialization in Family Planning /Reproductive Health is preferred
    You have at least 8 years of experience of progressively responsible work experience required, in senior project management role of FP/RH projects with similar scope
    You have a proven experience on Sexual and reproductive health and rights (SRHR), disability inclusive health focusing on excluding groups vulnerable people and/or persons with disabilities
    You have strong analysis and synthesis skills
    You have the ability to work under pressure and with tight deadlines
    A previous relevant experience on Disability, Gender and Age is desired
    You have a special ease at collaborative work and you like participatory approach
    You show a positive and constructive personality
    You master advanced writing capacities in English

    CONDITIONS:
    Starting date : September; 15th 2018
    Length of the contract: 2 years renewable**
    Employee status, according to experience :
    Salary from 2757€ gross/month regarding the experience of the candidate
    Perdiem : 450€ net/month in Kampala
    Insurances : medical hearth coverage, retirement planning, repatriation
    Paid holiday : 25 days per year
    R&R : 1 day per month
    Status : position open to couples and/or families
    Housing : individual taken in charge by Handicap International

  • Research and Insights Director

    Research and Insights Director

    Job description
    About the role
    The GSMA is seeking an experienced, passionate and driven professional to join the Mobile for Humanitarianism programme as Director of Research and Insights. The successful candidate will be responsible for leading the team who deliver the M4H learning agenda and thought leadership. You will be at the forefront of developing and delivering high-quality, innovative and relevant research products to inform the mobile industry and humanitarian community of key trends, insights and analysis that will lead to more impactful digital humanitarian assistance. You will help position the GSMA M4H team as a thought leader on issues related to digital humanitarian assistance and role of the private sector in humanitarian contexts including the opportunities for mobile money, mobile-enabled utilities, the digital gender divide, digital identity and climate resilience. You will work alongside a high-performing and multi-cultural, cross-functional team based in London, Africa, and Asia and report to GSMA’s Head of Mobile for Humanitarianism Programme.
    The Director of Research and Insights will have the following responsibilities:

    Leadership of developing and and delivering the M4H learning agenda strategy and overall accountability for the associated research outputs and dissemination activities
    Day to day management of Research and Insights team and cross-functional resources delivering on the learning agenda
    Proactive engagement with research and insights teams across GSMA and M4D on collaborative topics and coordination of joint projects to ensure successful, actionable and high quality outputs
    Proactive engagement with external learning partners to identify opportunities for joint-research and development of strategy to engage and share programmatic insights in a compelling way for multiple stakeholder audiences
    Contribute towards shaping the overall strategic direction of the M4H programme, to ensure that the programme delivers value to GSMA members and the broader ecosystem and continues to be a credible voice on the role of mobile technology in humanitarian emergencies
    Collaboration with other M4H Directors to ensure that research and insights activities are well aligned and informing in-market programmatic activity, innovation opportunity areas and policy and advocacy objectives
    Represent the M4H Programme at external events and work with M4H marketing to target key platforms for knowledge sharing and profiling of programmatic insights
    Support the Head of Programme in evolving the current GSMA Disaster Response research and insights work under the new M4H programme
    Support the Head of Programme and other GSMA teams with insights requirements for external engagements
    Support the Head of Programme where required with representation at key external events and platforms

    About You

    Excellent leadership and managerial abilities with experience of line-managing a cross-functional and high-performance global team
    Subject matter expertise in the domain of mobile connectivity, humanitarian assistance and international development
    Strong understanding of the humanitarian sector and familiarity with key stakeholders
    Strong understanding of, and interest in the technology industry and the role of mobile technology and Mobile Network Operators within the humanitarian sector
    Excellent and demonstrable analytical skills, both qualitative and quantitative – able to assess different business models, trends and challenges and identify potential solutions
    Ability to translate challenges, requirements and opportunities into compelling and digestible research and analysis projects
    Strong strategic skill set – able to work on the “cutting edge” of emerging trends in digital humanitarian sphere and determine innovative approaches to exploring these areas
    Experience of working in emerging markets, including field research highly desirable
    Genuine interest in both the commercial and social benefits that are presented the use of mobile technology to address humanitarian challenges
    Excellent communication and inter-personal skills including the ability to translate research products into relevant and actionable insights for a set of diverse actors with different incentives and operational realities
    Ability to develop and manage a diverse pipeline of research projects and team members, ensuring impactful delivery of programmatic KPIs
    Ability to effectively engage with Senior stakeholders internally and externally in both the public and private sectors
    Ability to maintain relationships with a wide variety of stakeholders and foster alignment and support to achieve programmatic objectives
    A very strong grasp of the English language, able to express complex technical, commercial or regulatory issues in plain language; French and/or Spanish language skills are desirable but not required.
    Charismatic and energetic team player, with strong public speaking skills, able to inspire others and build constructive working relationships with diverse stakeholders;
    Advanced academic degree in international development, business administration, international relations or other relevant discipline
    Ability to work in a matrixed structure, to positively influence peers and support cross functional collaboration across the GSMA;
    Willingness and ability to travel regularly (up to 30% of time).

  • Call for Volunteer

    Call for Volunteer

    CONTEXT ANALYSIS: HI identified the need to recruit a volunteer to work closely with the Field Administrator in Kitale to enhance the Administration and Logistics department’s delivery of services.
    GENERAL OBJECTIVE OF THE VOLUNTEERSHIP: The volunteer will support the Administration and logistic department in service provision by assisting in the smooth running of logistic activities, administration activities and management of stock movement in compliance with Handicap International’s internal regulations.
    SPECIFIC OBJECTIVE OF THE VOLUNTEERSHIP: The Volunteer is to contribute to a variety of administrative and logistics activities by assisting the Field Administrator met the deadlines that have been stipulated for the department
    PLANNED ACTIVITIES OF THE VOLUNTEER: The Volunteer will work closely with and report directly to the Field Administrator. He /she will be directly contributing in the following activities:
    LOGISTICS FUNCTIONS
    Ensuring the logistic functions serve project needs in accordance with HI procedures by:

    Participating in the raising of Purchase Service Requests (PSR) by adhering to the laid down commitment of expenditure procedures for review by the Field Administrator
    Ensuring all purchase files are properly kept and they contain all necessary information
    Implementation of the equipment and stores management and maintenance to ensure proper monitoring and usage
    Support the monitoring of fleet of vehicles and monitor the proper usage of the log book and the monthly report sheet.
    Liaise with the Field Administrator for follow up with the logistics team in Nairobi to report on site activities, plan of purchases and/or any other issues that need to be held from Nairobi.

    ADMINISTRATIVE FUNCTIONS:-

    Support in the implementation front office functions in proper consultation with the Office Attendant.

    EXPECT ED OUTCOMES

    Efficiency and standard segregation of duties in the logistics office
    Proper and efficient usage of the fleet of vehicles
    Proper adherence to laid down procedures and deadlines
    Effective filing of logistical documents
    Understanding of the functioning of the administration and logistics department in the setting of an NGO especially for the Volunteer.

    DURATION AND LOCATION OF THE VOLUNTEERSHIP

    The volunteership is for a period of three months renewable for a further three months subject to performance.
    He/she will only be receiving a daily meal and transport allowance of Kshs. 800 per working day ( Monday to Friday), paid once a month in advance.
    No other benefits are attached to this position thus accommodation and/or other costs of upkeep shall be borne by the Volunteer.
    The volunteer will be based in Kitale.

    REQUIREMENTS FOR THE VOLUNTEER

    Diploma in Purchasing and Supplies and/or any other relevant field with practical experience in a busy logistic office for a period of at least 2years
    Preferably at least 2 years experience working with an International NGO
    Should possess organization skills, team player, attention to details and cost conscious

    The Volunteer is to comply with the Staff regulations for HI Tanzania, Uganda and Kenya Programme

  • Senior Public Relations Officer

    Senior Public Relations Officer

    Advert No. 08/2018
    NCPD 5
    The job holder will report to the Director General.
    Job purpose
    The jobholder is responsible for

    Provision of leadership in strategic communication for the creation of suitable environment for the attainment of NCPD mandate
    Provision of leadership in the development and implementation of NCPD Corporate Communication Policy and Strategies.
    Maintenance of continued vigilance over issues that may affect the image of the Council
    Advise the Council on strategies to create and maintain appropriate relations and protocols

    Responsibilities for the Senior Public Relations Officer Job

    Overseeing the coordination and management of all the Public Relations functions of Council
    Development of the Council Public Relations Work plan and budget;
    Advise Council on appropriate strategies and standards for communicating with stakeholders
    Advise Council on matters of creating and maintaining positive visibility
    Maintain liaison with mass media on behalf of Council
    Work with media outlets to publish timely Council information, such as press releases, brochures, and other materials.
    Direct implementation of social media strategies.
    Oversee electronic and social media communication.
    Oversee publishing of videos and photography on NCPD website and other avenues.
    Organize for documenting NCPD events such conferences, and speaking engagements.
    Direct information campaigns and marketing NCPD brand with external stakeholders and the media across all communications channels and vehicles.
    Collaborate with technical divisions to develop advertising, marketing and promotion plans

    Senior Public Relations Officer Job Qualifications
    For appointment to this post a candidate must at least;

    Be a holder of Master’s degree in Public Relations, Communication or Management;
    Be a holder of Bachelor’s Degree in Social Sciences;
    Be a Member of Public Relations Society of Kenya or any other relevant professional body.
    Have Seven (7) years of relevant work experience, five (5) of which must be at managerial level;
    Be Proficient in Microsoft Office applications.
    Candidates who have attended a Senior Management Course or its equivalent lasting not less than four (4) weeks or its equivalent will have an added advantage.