Company Founded: Founded in 1972

  • Digitial Marketing and Communications Specialist 

Managing Director 

Finance Director

    Digitial Marketing and Communications Specialist Managing Director Finance Director

    Job description
     
    Reports to: GardaWorld IPS Managing Director, East Africa and the Marketing Manager, Dubai
    Direct Reports: Regional Analyst
    Place Of Work/travel
    KK Security Headquarters, School Lane, Westlands, Nairobi, Kenya, with occasional travel throughout the region where the business has its operations.
    International travel may be required on an ad hoc basis to our management offices in UAE, UK, Brussels and Washington.
    Contact And Cooperation
    Internally: Region-wide with a focus on the KK business.
    Externally: Government, clients, vendors, security partners and service providers.
    Job Summary
    The Digitial Marketing and Communications Specialist will be responsible for supporting and executing a broad range of marketing and communication projects, specifically digital marketing, working hand-in-hand with the Marketing teams in Montreal and Dubai. This will be achieved by developing communication strategies that support the global GardaWorld digital platform through corporate communications, public affairs / relations, press office and e-marketing. Another key responsibility will be to maintain the brand and where it is refreshed or replaced, work with the Montreal and Dubai teams to project manage and roll it out. Further the position will manage the Regional Analyst role on a day to day basis. Additionally, this role will provide executive administrative support to the MD, East Africa by managing agendas, e-mails and incoming and outgoing calls. This position will be a trusted member of the team; therefore discretion and confidentiality are essential attributes for fulfilling this function successfully.
    Key Responsibilities
    The incumbent may be requested to attend conferences and events, as well as meetings with current and potential clients. Often this position will be the first point of contact for individuals from both inside and outside the organization. Main responsibilities include, but are not limited to:
    Marketing and Communications

    Contribute to the internal communications editorial calendar and develop content for the intranet, blog and social media accounts;
    Ensure quality control for all brand/marketing related projects including consistency and promotion of the KK Security/GardaWorld brand as well as its values;
    Support rebrand, integration and change initiatives with creative communications;
    Develop/maintain social media profiles and quality content on Twitter, Instagram, Facebook and LinkedIn;
    Support and develop leadership communications, including internal quarterly newsletters, good news bulletins;
    Support, communicate and report on CSR activities for the region;
    Develop and manage an internal communications Champions network;
    Ensure that key developments and successes are communicated effectively;
    Organize and coordinate key VIP events when required such as business breakfasts and targeted conferences;
    Collaborate with the Employer Brand and Communications Montreal team to coordinate and adapt key corporate campaigns and initiatives;
    Manage PR and press relationships;
    Monitor internal compliance with all media and communications policies and procedures;
    Support the region with all their digital and physical marketing materials;
    Manage inbound marketing system, including campaign development and data analysis;
    Responsible for managing the Group marketing and communications budget to include monitoring of the Group’s involvement in all CSR initiatives;
    Lead in any online sales initiatives and to support any physical sales pitches to include attending and presenting in meetings / events;
    Responsible for leading and coordinating any market research initiatives.

    Executive Administrator

    Dealing with all incoming correspondence and communications on behalf the MD East Africa;
    Taking minutes of meetings of board meetings and management meetings;
    Carrying out background research and presenting findings in a timely manner;
    Producing documents, briefing papers, reports and presentations;
    Organizing and attending meetings;
    Assisting the Executive team with general decision making and delegation processes, to ensure work is covered in their absence;
    Arranging travel and accommodation for the Group Executive Team (MD, FD & MD Transformational Office) ;
    Screening telephone calls, enquiries and requests, directly managing a response where appropriate;
    Meeting and greeting visitors at all levels of seniority;
    Organizing and maintaining diaries and making appointments;
    Assisting in the preparation of presentations and/or speeches for employees and clients;
    Developing and maintaining a historical knowledge base in both soft and hard copy form;
    Following up on all MD East Africa’s action items to ensure that all senior managers meet their agreed upon deliverables and timelines;
    Contributes to team effort by accomplishing related results as needed.

    Authority
    As directed and delegated by the MD East Africa.
    Accountability
    The Digitial Marketing and Communications Specialist is accountable to the MD East Africa for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance reviews and supported through the monitoring of their KPIs.
    Competencies

    Team player and high degree of motivation and loyalty;
    Flexible in working hours and problem solving attitude;
    Fluent in English; oral and written;
    Understanding of Socio-Economic factors and marketing trends within the East Africa region;
    Must have excellent written and verbal communication skills;
    Must have excellent working knowledge of the Microsoft Office suite, Visio and IT;
    Strong working knowledge of HTML, Word Press, Email Campaign systems, Facebook, Twitter, YouTube, LinkedIn and Instagram;
    Ability to work with remote Marketing & Communication team members and colleagues;
    Ability to prioritize and handle multiple projects simultaneously;
    Self-starter, willing to work independently yet take direction openly;
    High level of integrity, ethics and values with an exemplary work ethic.

    Qualifications & Experience

    Bachelor degree in Business Administration, Marketing (ideally in digital), Communications or similar;
    3 plus years professional experience in an administrative role with a focus on supporting executives and/or working with internal communications;
    1 year of professional internet marketing experience desirable;
    Experience working with a multinational organisation;
    Familiarity with pay-per-click marketing and other marketing channels;
    Early adopter of emerging technology;
    Experience with marketing automation and CRM software;
    Digital proficiency with sales lead generation experience

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  • Assistant Manager

    Assistant Manager

    Job Responsibilities

    Operations: Co-ordinate the operations of various sections of Tamarind/Tamambo Karen Blixen and ensure all areas are well maintained.
    Supervisory roles: Ensure all staff maintain high level of discipline, are well groomed and always in full uniform. Also ensure service of food and beverage is professional, personalized and in line with Tamarind Group’s SOPs
    Appraisals: Conduct regular appraisals of Tamarind/Tamambo Karen Blixen staff
    Spot Checks: Conducts frequent spot checks of the bar and kitchen stocks and supervise the monthly stock take
    Events coordination: Organize special events and oversee running of night shows at Tamarind/Tamambo Karen Blixen
    Recipes: Maintains an up to date kitchen recipe file and constantly see to menu to menu engineering and give recommendations.
    Cost control: Ensure the food and beverage cost is maintained as per the budget by checking the daily catering reports and taking appropriate action whenever necessary.
    Any other duty assigned from time to time.

    Qualifications

    Degree or Diploma in Hotel Management from Utalii College or any other reputable institution.
    Prior experience in the hospitality industry is required.
    7 years management experience from reputable hotels or restaurants.
    Well-organized, detail-oriented and able to multi-task.
    Must have effective problem solving/decision making abilities.
    Must have excellent verbal and written English communication skills.
    Skilled in creating analyzing and understanding reports/budgets.
    Personality: Outgoing, bubbly personality, naturally a people’s person

  • Programme Quality and Compliance Officer

    Programme Quality and Compliance Officer

    Reporting to the Head of Programme Quality and Compliance; the position holder will be providing support in monitoring and evaluation for the organizations programs.
    The incumbent will be responsible for overall Monitoring & Evaluation, Knowledge Management and Program Compliance, and will come up with findings based on real data to show performance of the organizational programs against the Country Strategic Paper.
     
    They will also help the organization strengthen reporting and its M&E functions and support the implementing partners and program teams to improve on program delivery through M&E findings as well as in enhancing flow of information and its management.
     
    The incumbent will play a role in promoting of key learnings for the improvement of program/projects and for wider leaning of the Organization.
    The position holder will be responsible for

    Assessing compliance to the agreed approach, quality and impact areas as committed in the Country Strategy Plan;
    Coordinating delivery of planning, reviews and reporting including overseeing the donor funded projects reviews and reporting in line with Accountability, Learning, Planning Systems (ALPS);
    Generating evidence of impact for accountability by county/national government for effective policy and advocacy work;
    Support the development of program monitoring and evaluation frameworks
    Build and sustain long-term security risk management capacity within ActionAid’s programmes.
    Setting up and managing information database on mission related content and taking lead.
    Support AIE project
    Support HoPQC in facilitating the development of CSP

    Specific Duties and Responsibilities Are;
    Compliance

    Supervise regular data collection through implementing partners and the PSU teams to ensure quality of the data by random verifications and validations.
    Ensure that implementation of field activities adheres to AAK’s Accountability, Learning and Planning systems
    Conduct program quality audits for LRPs/programme locations/ mission related units at least twice a year
    In liaison with HoPQC develop tools and terms of reference for programme compliance

    Coordinating planning, reviews and reporting in line with ALPS

    Work with HoPQC to develop planning, reviews and reporting guidelines for the organization
    Coordinate planning, support reviews and quality and timely reporting in line with IS guidelines and requirements
    Coordinate consolidation of country level plans and reports
    Working with HoPQC to collect case studies and departmental reports on achievements (reach and impact), challenges and lessons learnt for the annual report

    Evidence of impact for accountability

    Support staff and local partners capacity building in accountability as a political process
    Identify sites or areas for evaluation and or research to generate evidence of impact
    Documentation of best practices and lessons for wider sharing within the federation and for influencing policy and practice

    Programs Monitoring and Evaluation

    Provide support to the programme and fundraising team in developing projects/program M&E tools and frameworks
    Regularly review Program/Project M&E  frameworks and reports for quality  and promotion of learning
    Produce Quaterly organization Monitoring and Evlautaion reports
    Provide technical and capacity building support to partners and staff on M&E.
    Support partners in conducting baseline surveys and documentation of impact
    Assist the HoPQC in designing, coordinating and conducting, LRPS,  project/program evaluations (mid-term and end-line)
    Train staff and partners and champion the utilization of the Monitoring and Evaluation online system

    Security risk management

    Support the Country Director to develop and implement security management systems and procedures in line with ActionAid’s policies and informed by country’s political, social and security context
    Support staff and management in their security-related roles and responsibilities by means of capacity development and effective communication.
    Act as the key contact on matters concerning staff security on behalf of the Country Director

    Central position for information management and sharing on mission related content.

    Maintain central filing storage of information
    Coordinate and Manage organizational learning
    Record, manage and preserve organizational monitoring and evaluation data in a safe and accessible way.

    Qualifications
    Appointment to the position will be made from persons who have:

    Masters’ degree in Social Sciences or its equivalent from a recognized University.
    Have at least seven (7) years’ experience in monitoring and evaluation with I/NGOs, Social Movement Group or comparable position with similar responsibilities
    Good understanding of Human Rights Based Approach and Program Cycle Management

    Key Competencies

    Good understanding of Results Based Management
    Strong conceptual and analytical skills;
    Excellent communication and drafting skills
    Demonstrable versatility in use of MS Word, Excel, Access, Power-point, e-mail, and data management software ( e.g. SAS, Stata, SPSS Epi Info, ENA for SMART, SQL); and
    Ability to work in a diverse team environment.

  • Manager in Development Program 

Graduate Management Trainee Program 

Human Resource Officer

    Manager in Development Program Graduate Management Trainee Program Human Resource Officer

    Are you full of energy, passion and drive?
    Are you a recent graduate?
    Have you ever thought about a career in hospitality?
    Do you think you have what it takes to be a good manager?

    If you answered yes to these questions, we are looking for you!
    Due to rapid growth in both accommodation and new exciting restaurant brands the tamarind group is looking for fresh college graduates to join our Manager in Development Program.
    The program is targeted at recent graduates and purposes to expose them to an experience that will help set the foundation for their future in the hospitality industry at a management level.
     
    The program is designed for 12 months and combines practical experience with professional development.
    In addition to our four current locations, namely Carnivore, Tamarind Mombasa, Tamarind Village, Tamambo Karen Blixen and the roast by carnivore, the tamarind management group will in the next two years open and operate hotels, serviced residences and restaurants.  
    What do we offer you?

    When working at tamarind, you will have ample opportunities for growth and career development.
    We encourage creativity and highly value continuous learning.
    This challenging position offers you a chance to be part of our exceptional team in which you will be rewarded for performance.

     

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  • HR Assistant 

Porter

    HR Assistant Porter

    Job Responsibilities

    HR Administration: Oversee day to day HR administration e.g. leave, absence, records management, exits, preparation of employee letters, medical etc.
    Recruitment & Selection: Support managers in recruitment – developing job and person specification, preparing job adverts, shortlisting, interviewing, selecting candidates and induction
    Performance Management: Support managers in implementing a performance management system through monitoring employee performance and ensuring that all employees have a BSC and that performance appraisals are done on time and to the expected standards.
    Staff welfare: Work closely with management to implement disciplinary procedures, assist employees with work matters in order to improve work relationships.
    Payroll updates: Ensure accuracy and timeliness reporting of payroll data for all staff to the payroll coordinator in order to result to efficient payment of services.
    Reports: Prepare weekly management reports on progress, update HR trackers and suggest areas of improvement as appropriate.

    Qualifications

    Bachelor of Commerce; Human Resource Management; Business Administration; Bachelors of Arts Degree in Social Sciences from a recognized university or its equivalent
    A higher diploma in Human Resources Management.
    Minimum of 2 years relevant work experience.
    Knowledge of employment and Labour Laws
    Strong problem solving, organization and interpersonal skills
    High integrity and maintaining confidentiality

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  • Deputy Director – Programme Quality, Africa region

    Deputy Director – Programme Quality, Africa region

    BRAC International is seeking to recruit an experienced high calibre professional for the position of Deputy Director – Programme Quality, Africa Region.
    Job Location: Africa Regional Office, Nairobi, Kenya.
    Job Purpose:
    Reporting to the Director-Africa region, the Deputy Director-Programme Quality, Africa Region will contribute to implementation of the Africa strategy by developing a coherent approach among the countries to achieve the programmatic goals for Africa. The incumbent will oversee programme quality in the BRAC International countries within the region. This will include proposal development, project design, implementation and impact measurement of country programmes.
    The role holder will also be responsible for ensuring knowledge sharing and learning related to programming and programme quality across the region and rest of BRAC International.
    S/he will develop a sustainable network with donors and ensure financial sustainability of programmes.
    The Deputy Director – Programme Quality, Africa region will be responsible for coordinating activities of the regional programme staff, including the direct supervision of some of those staff, ensuring they, as a team, meet the requirements of the region.
    Key Responsibilities:
    The key responsibilities include:

    Providing successful leadership in proposal development and programme specific sustainable fundraising mechanisms and working closely with senior management, donors and the Board for programme expansion and exit strategy;
    Assisting BRAC International countries in carrying out contextual analysis, programme reviews and making necessary adjustments to ongoing programmes to better align them with organizational priorities, and identify opportunities for innovation;
    Working closely with affiliates (BRAC UK, BRAC USA) and Resident Representative Fundraiser of Netherlands for fund-raising, maintaining donor liaison and representing BRAC at a regional level. Developing a sustainable network/relationship with donors to lift BRAC International acceptability among donors at regional level;
    Supporting countries to establish effective monitoring and evaluation frameworks and developing impact measurement systems. Visiting Country Offices in the region on a periodic basis to review programmes. Offering suggestions to the country teams on how to strengthen their programmes and following up on implementation of suggestions. Reviewing programmatic reports of the countries and sharing knowledge across BRAC International;
    Advising BRAC International senior management on strategic programming in the countries and participating in strategic decision making. Ensuring communication and cooperation within the region and between the region and the wider organization around programme quality issues;
    Representing BRAC at the regional level and facilitating engagement with strategic partners, donors, social movements in the region and globally;
    Developing a competitive advocacy framework for the Africa region and providing necessary suggestions and guidelines for implementation;
    Directing and managing regional programme staff at the Regional office and being actively involved in selection, orientation, coaching and development of staff through supportive supervision;
    Any other responsibility as and when required by the Regional office.

    Education requirements: A PhD/ Masters in relevant subjects such as Economics, Social Science, International Development, etc.
    Experience requirements:

    15 to 20 years experience in a senior technical or management position preferably in an NGO/INGO managing complex programmes, including programme planning and administration, evaluation, proposal writing and fund-raising, managing budgets and accounts, staff supervision and training;
    Experience in developing and implementing an effective monitoring framework and impact measurement tools;
    Experience in more than one country preferably;
    Demonstrated experience in dealing with multiple stakeholders and multicultural staff and work team supervision and development; and
    Demonstrated experience in advocacy work and knowledge of at least one sector BRAC works in.

    Required competencies:

    Leadership skills
    Understanding of international social, political and economic issues and regional particularities
    Commitment to poverty alleviation and gender issues
    Data rational, finance and budgeting skills , analytical and resource optimization skills
    Excellent written and spoken English skills
    Skilled at developing others
    Participative style, strong influencing skills
    Experience and knowledge of south-based development issues
    Technical knowledge of at least one BRAC programme
    Skills related to Monitoring and Evaluation functions and knowledge management
    Adept at multitasking, troubleshooting innovatively
    Appreciation of diversity and familiarity with multicultural environment

    Employment type: Contractual

  • Sales Manager (Corporate)

    Sales Manager (Corporate)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks
    Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Job Qualifications

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

  • Supervisor 

Credit Control Analyst 

Accounts Trainee 

Internal Audit Analyst 

MID program

    Supervisor Credit Control Analyst Accounts Trainee Internal Audit Analyst MID program

    Responsibilities

    Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are
    Manage operations during scheduled shifts that include, daily decision-making, staff support, guest interaction, scheduling, planning, and upholding quality product and service standards, as well as cleanliness.
    Train and develop all servers, bussers, and bartenders
    Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
    Monitor and assist in daily, weekly, and, monthly inventory processes.
    Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
    Supervising the floor during meal periods to ensure that all Tamarind Group standards and steps of service are met through all guests interactions

    Job Qualifications

    Diploma from an accredited college or university in Hotel management or equivalent in service industry
    Minimum of 3 years of experience in a similar role
    The ability to manage a team in a supervisory capacity
    Excellent interpersonal skills.
    Highly presentable with a pro-active approach to maintaining excellent customer service.
    Ability to respond effectively to changing demands.

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  • Hotel Operations Managers

    Hotel Operations Managers

    The Tamarind MID program, or Manager in Development Program, is a program in which talent is nurtured and guided into management positions.
    It is a 1-year intensive work and study program in which you will be taught all the fundamentals that will lead to you being a successful manager.
    Job Qualifications 

    Yes, if  you are a passionate and dedicated employee.
    Yes, if you are full of energy, drive and dedication to learning and growth.
    Yes if you are a natural leader, great motivator to those around you and excellent communicator.

    This challenging position offers you a chance to be part of our exceptional management team for our expanding company.
    We are looking for F&B and Hotel Operations Managers!

  • Waiters

    Waiters

    Starting date: Immediate.
    Responsibilities:

    Prepares mise-en-place for restaurant service.
    Ensures that the tables are well arranged and wiped before set-up is done.
    Ensures that the cutlery and crockery used by the guests are clean and properly polished.
    Ensures that all the sideboards are set well with all the items required.
    Sorts and polishes all menus before presenting them to the guests i.e. a la-Carte, dessert, beverage lists, cocktail cards and late night menus.
    Ensures that the glasses used for serving guests are clean and well-polished.
    Takes orders for food and beverage from guests, posts the same and serve accordingly.
    Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests.
    Ensures that the guest orders are served correctly as per the specifications
    Ensures that correct covers are provided for every specific food item ordered.
    Makes follow up on all orders posted.
    Keeps the guests informed of new developments in case of any delays.
    Ensures that the guests’ bills have the correct items served before presenting them.
    Ensures that all the bills opened in his/her station are settled.
    Any other duty assigned by management.

    Who Are You?
    Required skills and Competencies:

    Certificate, Diploma or Degree in Hospitality management or any related course
    At least 2 years Prior experience as a Waiter in a busy hotel
    Ability to multitask and attention to detail
    Superior customer service and people skills
    Knowledge of restaurant business operations
    Cross cultural sensitivity
    Teamwork / co-operation

    Are you interested in this position and do you meet the minimum requirements?