Company Founded: Founded in 1972

  • Protection Officer

    Protection Officer

    Duration of the project: 36 Months
    Duration of the contract:
    12 Months (Renewable up to a maximum of 31 months and with a 3 months’ probation period)
    Starting date: 15th of January 2019
    Brief outline of the project: the project aims at strengthening the Juvenile Justice System in Kenya in compliance with the international standards and involving local authorities, all relevant stakeholders, civil society and the private sector.
    CEFA is therefore looking for 3 well-qualified Protection Officers who shall work together towards achieving the objectives of this project.

    3 Protection Officers will support the Juvenile Justice actors in implementing diversion mechanisms and restorative justice methodologies in the Counties of Nyeri, Mombasa, Nairobi and other location decided by the Government departments and the project management.

    MAIN DUTIES
    Planning and Implementation

    Implement penal mediation and case conferencing within Police Stations, Child Protection Units, Children Courts, Court User Committee and Area Advisory Councils
    Facilitate training on restorative justice and diversion for Public officers
    Support the identification and management of the minors that can benefit from diversion mechanisms
    Offer high level of psychosocial support to beneficiaries on deserving cases
    Case study and case recording,
    Supporting the case management of minors in contact with the law;
    Participate on periodic meetings to identify priorities, challenges and way forwards, design strategies and develop work plans to implement project activities
    Represent CEFA in the juvenile statutory institutions, police stations, Children Courts and the target area at large

    Reporting and Coordination

    Send periodic narrative and financial reports on the progress of the work and planned activities;
    Management and reporting of expenses related to the implemented activities;
    Participate in organizing workshops, meetings and training related to the areas of responsibility;
    Provide the supervisor with adequate communication and documentation
    Provide organizational and logistic support to the project;
    Network with relevant agencies for effective referrals and opportunities of collaboration and
    Conduct other activities deemed as necessary within the framework of the Project.

    EDUCATION, COMPETENCIES AND EXPERIENCE REQUIREMENTS

    Degree in Law/ Social work/ Sociology/psycho-social studies or Diploma in law/social work with a 2 years’ field experience
    Relevant certification
    Knowledge and expertise in psychology and social work
    Must have at least 2 years working experience in Social Work or psycho-social support, preferably in correctional facilities and/or within the Juvenile Justice System.
    Must have adequate skills in conducting a wide range of negotiations, consultations, coordination among diverse stakeholders most preferably within the Juvenile Justice System in Kenya
    Must have an ability for inclusive planning, execution and lobbying for project activities within child protection context.
    Counseling skills
    Facilitation skills
    Reporting Skills
    Computer literacy (Excel, Word, Office Package)
    Fluent in English and Swahili

    Functional Skills:

    Adaptability to work within Criminal justice and Government Context
    Commitment in Child Protection
    Team Work
    Good communication skills
    Strong organizational and problem-solving skills with analytical approach
    Must be able to work independently with limited supervision
    Ability to strictly adhere to deadlines
    Readiness to sign and abide to a Child protection policy
    Readiness to commit and adhere to values, mission and vision of CEFA

  • Fundraising Systems Manager

    Fundraising Systems Manager

    DIRECTORATE: Finance and Operations
    Location: Global Secretariat Hub Office (Nairobi, Johannesburg, London)
    Salary: Grade D
    Local terms and conditions of the national GS Hub office/ Country office will apply
    At ActionAid International we are now looking for an experienced Systems Manager with a degree in computer science. If you are ready to take on a new challenge and use your IT systems skills to make a positive difference, then this is exactly the opportunity we can offer you as Fundraising Systems Manager. Join us and use your talents to fight against poverty and injustice by making a major contribution to our digital transformation.
    The ideal candidate will have a proven background in current technologies and be capable of leveraging this to benefit the organisations Fundraising activities and collaborating with internal stakeholders including Business and Technology teams to deliver continual improvements to the Federations core fundraising systems and processes. Your role will oversee the management of the technology and tools adopted in our innovative transformation of Fundraising business solutions including digital platforms, mobile technology, hardware and infrastructure. You will also take responsibility for ensuring that the reporting and analytical needs of Fundraising are fully embedded and managed within the Analytics platform of choice as well as work as part of the Analytics project team to ensure both current and future needs of the Federation are met.
    To achieve this, you will possess broad experience of systems, infrastructure databases and languages as well as knowledge of the Microsoft Stack including 0365 toolsets and Sharepoint online. You will also have a good understanding of other digital technologies and tools and have proven experience of having worked on a digital transformation project.
    Your technical abilities will be complemented by excellent interpersonal and communication skills as well as the capability to work collaboratively within a team environment and meet tight deadlines.

  • Bartender

    Bartender

    Job Details
    The incumbent will be responsible creating and serving all beverage products to hotel guests/servers in accordance with TTH policies, procedures, and standards laid out by Management to ensure maximum internal and external customer satisfaction.
    Responsibilities:

    Perform all pre-opening and closing duties in accordance with the standards and as instructed F&B Manager
    Prepare requisition lists and collect the items from the stores
    Perform stock taking duties regularly.
    Prepare and serve orders to customers over the counter or at other sitting areas within the restaurant and particularly the dawa lounge.
    Demonstrate accurate knowledge of all menu items and be able to assist hotel guests accordingly by serving wines, cocktails beers, other drinks and bar bites.
    Ensure that the FIFO rule (first in first out) is fully respected and followed in order to avoid case of expired drinks on the fridges.
    Ensure all the glassware and utensils are cleaned after every use.

    Who are You?
    Required Skills and Competencies:

    Education Background in hospitality or related field
    At least 2 years of experience in specialty bar operations and beverage production
    Experience in making different bar cocktails and excellent wine and liquor knowledge
    Excellent communication skills
    Polite and confident with a great deal of patience
    Ability in multitasking and time-management
    Ability to work independently
    Good interpersonal skills.
    Be trained as a Fire Marshal and/ First Aider will be an added advantage

  • Shooter Girl

    Shooter Girl

    Responsibilities:

    Bringing alcoholic drinks to guests and make sure that guests are satisfied with those beverages
    Ensuring that customers’ needs are met and they have an excellent time
    Clean the server stations and keep an adequate supply of condiments at each one
    Enter sales in the bar’s POS system and give the guests their receipts
    Keep track of shots sold and money
    Ensure that the beverages have appropriate garnishes

    Who Are You?
    Required skills and Competencies:

    Should be young and energetic
    Form Four certificate or its equivalent
    At least 1 year of experience directly related to the duties and responsibilities specified preferably as a Shooter Girl or a Waitress
    Good oral and written communication skills
    Should have excellent interpersonal skills
    Ability to work well with others
    Should be able to keep track of orders and requests mentally and multitask between stations
    Needs good physical coordination so that they can handle many drinks at a time
    Adaptable to different bar environments
    Knowledge of wines, beer, and cocktails

    Due to the high volume of applications received only shortlisted candidates will be contacted.

  • HR Assistant 

Porter

    HR Assistant Porter

    Job Responsibilities

    HR Administration: Oversee day to day HR administration e.g. leave, absence, records management, exits, preparation of employee letters, medical etc.
    Recruitment & Selection: Support managers in recruitment – developing job and person specification, preparing job adverts, shortlisting, interviewing, selecting candidates and induction
    Performance Management: Support managers in implementing a performance management system through monitoring employee performance and ensuring that all employees have a BSC and that performance appraisals are done on time and to the expected standards.
    Staff welfare: Work closely with management to implement disciplinary procedures, assist employees with work matters in order to improve work relationships.
    Payroll updates: Ensure accuracy and timeliness reporting of payroll data for all staff to the payroll coordinator in order to result to efficient payment of services.
    Reports: Prepare weekly management reports on progress, update HR trackers and suggest areas of improvement as appropriate.

    Qualifications

    Bachelor of Commerce; Human Resource Management; Business Administration; Bachelors of Arts Degree in Social Sciences from a recognized university or its equivalent
    A higher diploma in Human Resources Management.
    Minimum of 2 years relevant work experience.
    Knowledge of employment and Labour Laws
    Strong problem solving, organization and interpersonal skills
    High integrity and maintaining confidentiality

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  • Deputy Director – Programme Quality, Africa region

    Deputy Director – Programme Quality, Africa region

    BRAC International is seeking to recruit an experienced high calibre professional for the position of Deputy Director – Programme Quality, Africa Region.
    Job Location: Africa Regional Office, Nairobi, Kenya.
    Job Purpose:
    Reporting to the Director-Africa region, the Deputy Director-Programme Quality, Africa Region will contribute to implementation of the Africa strategy by developing a coherent approach among the countries to achieve the programmatic goals for Africa. The incumbent will oversee programme quality in the BRAC International countries within the region. This will include proposal development, project design, implementation and impact measurement of country programmes.
    The role holder will also be responsible for ensuring knowledge sharing and learning related to programming and programme quality across the region and rest of BRAC International.
    S/he will develop a sustainable network with donors and ensure financial sustainability of programmes.
    The Deputy Director – Programme Quality, Africa region will be responsible for coordinating activities of the regional programme staff, including the direct supervision of some of those staff, ensuring they, as a team, meet the requirements of the region.
    Key Responsibilities:
    The key responsibilities include:

    Providing successful leadership in proposal development and programme specific sustainable fundraising mechanisms and working closely with senior management, donors and the Board for programme expansion and exit strategy;
    Assisting BRAC International countries in carrying out contextual analysis, programme reviews and making necessary adjustments to ongoing programmes to better align them with organizational priorities, and identify opportunities for innovation;
    Working closely with affiliates (BRAC UK, BRAC USA) and Resident Representative Fundraiser of Netherlands for fund-raising, maintaining donor liaison and representing BRAC at a regional level. Developing a sustainable network/relationship with donors to lift BRAC International acceptability among donors at regional level;
    Supporting countries to establish effective monitoring and evaluation frameworks and developing impact measurement systems. Visiting Country Offices in the region on a periodic basis to review programmes. Offering suggestions to the country teams on how to strengthen their programmes and following up on implementation of suggestions. Reviewing programmatic reports of the countries and sharing knowledge across BRAC International;
    Advising BRAC International senior management on strategic programming in the countries and participating in strategic decision making. Ensuring communication and cooperation within the region and between the region and the wider organization around programme quality issues;
    Representing BRAC at the regional level and facilitating engagement with strategic partners, donors, social movements in the region and globally;
    Developing a competitive advocacy framework for the Africa region and providing necessary suggestions and guidelines for implementation;
    Directing and managing regional programme staff at the Regional office and being actively involved in selection, orientation, coaching and development of staff through supportive supervision;
    Any other responsibility as and when required by the Regional office.

    Education requirements: A PhD/ Masters in relevant subjects such as Economics, Social Science, International Development, etc.
    Experience requirements:

    15 to 20 years experience in a senior technical or management position preferably in an NGO/INGO managing complex programmes, including programme planning and administration, evaluation, proposal writing and fund-raising, managing budgets and accounts, staff supervision and training;
    Experience in developing and implementing an effective monitoring framework and impact measurement tools;
    Experience in more than one country preferably;
    Demonstrated experience in dealing with multiple stakeholders and multicultural staff and work team supervision and development; and
    Demonstrated experience in advocacy work and knowledge of at least one sector BRAC works in.

    Required competencies:

    Leadership skills
    Understanding of international social, political and economic issues and regional particularities
    Commitment to poverty alleviation and gender issues
    Data rational, finance and budgeting skills , analytical and resource optimization skills
    Excellent written and spoken English skills
    Skilled at developing others
    Participative style, strong influencing skills
    Experience and knowledge of south-based development issues
    Technical knowledge of at least one BRAC programme
    Skills related to Monitoring and Evaluation functions and knowledge management
    Adept at multitasking, troubleshooting innovatively
    Appreciation of diversity and familiarity with multicultural environment

    Employment type: Contractual

  • Sales Manager (Corporate)

    Sales Manager (Corporate)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks
    Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Job Qualifications

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

  • Supervisor 

Credit Control Analyst 

Accounts Trainee 

Internal Audit Analyst 

MID program

    Supervisor Credit Control Analyst Accounts Trainee Internal Audit Analyst MID program

    Responsibilities

    Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are
    Manage operations during scheduled shifts that include, daily decision-making, staff support, guest interaction, scheduling, planning, and upholding quality product and service standards, as well as cleanliness.
    Train and develop all servers, bussers, and bartenders
    Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
    Monitor and assist in daily, weekly, and, monthly inventory processes.
    Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
    Supervising the floor during meal periods to ensure that all Tamarind Group standards and steps of service are met through all guests interactions

    Job Qualifications

    Diploma from an accredited college or university in Hotel management or equivalent in service industry
    Minimum of 3 years of experience in a similar role
    The ability to manage a team in a supervisory capacity
    Excellent interpersonal skills.
    Highly presentable with a pro-active approach to maintaining excellent customer service.
    Ability to respond effectively to changing demands.

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  • Hotel Operations Managers

    Hotel Operations Managers

    The Tamarind MID program, or Manager in Development Program, is a program in which talent is nurtured and guided into management positions.
    It is a 1-year intensive work and study program in which you will be taught all the fundamentals that will lead to you being a successful manager.
    Job Qualifications 

    Yes, if  you are a passionate and dedicated employee.
    Yes, if you are full of energy, drive and dedication to learning and growth.
    Yes if you are a natural leader, great motivator to those around you and excellent communicator.

    This challenging position offers you a chance to be part of our exceptional management team for our expanding company.
    We are looking for F&B and Hotel Operations Managers!

  • Waiters

    Waiters

    Starting date: Immediate.
    Responsibilities:

    Prepares mise-en-place for restaurant service.
    Ensures that the tables are well arranged and wiped before set-up is done.
    Ensures that the cutlery and crockery used by the guests are clean and properly polished.
    Ensures that all the sideboards are set well with all the items required.
    Sorts and polishes all menus before presenting them to the guests i.e. a la-Carte, dessert, beverage lists, cocktail cards and late night menus.
    Ensures that the glasses used for serving guests are clean and well-polished.
    Takes orders for food and beverage from guests, posts the same and serve accordingly.
    Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests.
    Ensures that the guest orders are served correctly as per the specifications
    Ensures that correct covers are provided for every specific food item ordered.
    Makes follow up on all orders posted.
    Keeps the guests informed of new developments in case of any delays.
    Ensures that the guests’ bills have the correct items served before presenting them.
    Ensures that all the bills opened in his/her station are settled.
    Any other duty assigned by management.

    Who Are You?
    Required skills and Competencies:

    Certificate, Diploma or Degree in Hospitality management or any related course
    At least 2 years Prior experience as a Waiter in a busy hotel
    Ability to multitask and attention to detail
    Superior customer service and people skills
    Knowledge of restaurant business operations
    Cross cultural sensitivity
    Teamwork / co-operation

    Are you interested in this position and do you meet the minimum requirements?