Jobs Kenya

Company Founded: Founded in 1972

  • Dashboard Programmer – Consultancy

    Dashboard Programmer – Consultancy

    Purpose

    To design a dashboard so as to enable effective and efficient data collection processes and run automated analytics to understand and visualize the data across a range of variables, helping management teams to lift performance and accountability across BRAC International Offices, leading to greater impact of our work on the ground.

    Scope of Work (Role and Responsibilities)

    Take lead in designing the dashboard and capacitating the CO Teams to manage the dashboard:
    Design a dashboard for tracking performance, improvement and accountability of the performance standards using either excel or any other free to use software package in agreement with Regional Office management.
    Design standard formulas within the dashboard for generating graphs and tables that should be automatically generated from the master sheet including: Performance Tables per category of standards for each Country, Overall Performance per Country and Region, Quarterly Trends analysis Tables per category of standards for each Country, Quarterly overall performance Trends analysis graphs per Country and Region for 4 quarters. The programming should ensure restricted permission to the relevant staff. I.e some areas of the spreadsheets or tabs should be locked for access or hidden so as to maintain confidentiality among unauthorized users only.
    Deliver training to CO teams and other relevant teams on how to fill/update, manage and navigate through the dashboard
    Support in operationalizing of the Dashboard to the Country Office Teams for performance assessment, improvement and accountability
    Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
    Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

    Major Deliverables

    Detailed work plan (including meetings with relevant stakeholders) – 3 Day
    Functional Dash Board developed (Including Piloting/Testing) – 12 Days
    Training delivered to teams in 9 BI Countries in Africa and Asia – 4 Days
    A completed dashboard using Q1_2024 data set (including data collection and verification) – 10 Days
    Produce automatically generated Tables and graphs of analytics from the master sheet of all the standards using the Q1_2024 data set for 2 Regions (Africa and Asia) in 9 Countries (6 in Africa and 3 in Asia) including: Performance Tables per category of standards for each Country, Overall Performance per Country and Region, Quarterly Trends analysis Tables per category of standards for each Country, Quarterly overall performance Trends analysis graphs per Country and Region). – 6 Days

    Requirements and Qualifications:

    In order to execute the above listed roles for the Dashboard Programmer consultancy services efficiently, BRAC International (RO) needs a technical consultant as shown below.

    Job summary:

    Responsible for designing a dashboards so as to enable effective and efficient data collection process and run analytics to help lift performance and accountability across BRAC International Africa Offices, leading to greater impact of our work on the ground.

    Qualification:

    Degree in Economics, Social Sciences, Development Studies, Organisational Development, IT, or equivalent is required.
    Experience: in designing dashboards/soft systems and working with teams.

    Skills:

    Excellent written and spoken English and communication skills (both written and oral) to interact with people/teams of diverse background, data analysis and report writing
    Basic Technical knowledge of Monitoring and Evaluation and Learning functions and management. Plus data analysis and report writing
    Technical knowledge and practice of software development and programming (especially excel)

    Terms and Conditions

    The consultant will closely work with the Head of Quality, Performance and Operations, Focal Staff at the Country Offices, and Regional Office in completing the above mentioned scope of work.
    He will also be supported by the Deputy Regional Director to accomplish the above-mentioned activities. All the information gathered/generated during the process shall be the intellectual property of BRAC International, which shall not be shared with any third party without prior written consent of BRAC International.

    If you meet the above qualifications, please submit a technical proposal detailing your previous experience in conducting similar work, a proposed work plan with tentative timeline, a proposed budget, and CVs. The technical proposal should be no more than five pages (excluding budget and CVs).All proposals must be submitted by email to bracafrica@brac.net with a Cc to norah.ngina@brac.net no later than 13th March 2024 at 11.59pm East African Time (EAT)

    Apply via :

    bracafrica@brac.net

  • Nature-Based Infrastructure Consultant

    Nature-Based Infrastructure Consultant

    The consultant’s research and inputs are expected to cover the following:    

    Introduction to the topic of NbI, including key concepts and functions of NbI.  
    Examples of service delivery through NbI in different sectors and ecosystems, and identification of the types of services and sectors most relevant for decent work in NbI.  
    Discussion of NI specific issues that may have implications for decent work outcomes, e.g., integration of NbI with other types of infrastructure, the timeframes required for service delivery through NbI, and comparison between NbI and other types of infrastructure solutions. 
     Identification and description of the different types of work involved in planning, delivering and operating NbI across different phases of the infrastructure lifecycle.  
    Identification of the skills needed for performing the identified types of work.  
    Barriers to decent work creation through NbI and recommendations on how to address the barriers.   
    Identification of two case studies to illustrate decent work in NbI.  
    The examples and case studies provided should, to the greatest degree possible, reflect geographic diversity in the use of NbI, both in terms of the types of landscapes and ecosystems where they are deployed, as well as the socioeconomic context (i.e., examples from both the Global North and South). 
    In addition, the chapter should address the differences in the scales of NbI, both micro-scale NbI (e.g., green wall) and landscape-scale (e.g., watershed protection).    

    Expected outputs:    

    First draft of Chapter 3 of the Decent Work in NbS Report (electronic submission)  Second draft of Chapter 3 of the Decent Work in NbS Report (electronic submission)  Third draft of Chapter 3 of the Decent Work in NbS Report for peer review (electronic submission)  Final draft of Chapter 3 of the Decent Work in NbS Report that is ready for professional editing and layout (electronic submission)  Performance indicators:   Quality of outputs  Timely delivery of outputs  Regular communication with the chapter co-author(s) and the project team to address reviewers’ comments and revise the written inputs as necessary

    Qualifications/special skills

    Post Graduate Degree (Masters level or above) in international affairs, environmental science, environmental management, environmental governance, economics, social science or related field. 
    A first-level university degree with two additional years of qualifying experience, may be accepted in lieu of the advanced university degree.  
    A minimum of four years of research experience related to nature-based solutions, climate adaptation, and sustainable and resilient infrastructure, is required.  
    Demonstrated expertise in the spatial, socio-economic, and environmental contexts for NbS implementation, and the science and challenges surrounding NbS, is required.  
    Experience in quantitative analysis, conducting literature reviews, and developing high-quality knowledge products is required.  
    Experience working as part of a research team is desirable.  
    Experience working in an international, multi-cultural setting is desirable.

    Apply via :

    careers.un.org

  • Climate Change Adaptation Programme Officer Finance and Budget Assistant Senior Programme Management Officer Senior Finance and Budget Assistant Regional Sub-Programme Coordinator – Climate Action

    Climate Change Adaptation Programme Officer Finance and Budget Assistant Senior Programme Management Officer Senior Finance and Budget Assistant Regional Sub-Programme Coordinator – Climate Action

    Functional Responsibilities 
    Under the direct supervision of the Global Coordinator Adaptation Policy and Partnerships, specific areas of work for the Climate Change Adaptation Programme Officer will include:  

    Provide assistance and project management, monitoring and reporting for specific implementation phases of the Adaptation and Resilience Programme Coordination Project across UNEP divisions.  
    Organize adaptation webinars, virtual conferences, events/sessions and regular communications with project partners, taking care of the logistics and liaising with the relevant UNEP team for technical content. 
    Support the implementation of the UNEP pledge to the UNFCCC’s Nairobi work programme (NWP), including the Lima Adaptation Knowledge Initiative (LAKI): Support the implementation of LAKI phase II in subregions, Support the scaling up of the LAKI to new subregions,Coordinate and provide inputs to relevant NWP processes. Support the development, delivery and organization of workshops, trainings, webinars, and other events. 
    Support the development, and coordination of partnership and policy influencing activities for adaptation and resilience: Internal (e.g., GAN, Copenhagen Climate Center, relevant UNEP offices and programmes, GAN Europe network) External (e.g., Coalition of Finance Ministers for Climate Action, Climate Resilience Food Systems Alliance, and other climate adaptation programmes and networks, etc.) and strengthen UNEP engagement with organizations and groups engaged on adaptation.  

    Performs other duties as required.
    Qualifications/special skills

    The candidate should possess a master’s degree in environment-related sciences, climate change or related fields is required. 
    A first level university degree (bachelor or equivalent) with two (2) additional years of professional experience will be accepted in lieu of a Master’s degree. 
    At least five years’ experience working in the field of climate change adaptation, ecosystem management and sustainable development is required 
    Experience in policy engagement and coordination in the area of climate change adaptation, nature-based solutions and ecosystem management is required. 
    Experience in planning and organizing workshops and conferences on climate change or energy with an international audience, particularly on-line events. 
    Strong Knowledge of the UNFCCC (United Nations Framework Convention on Climate Change) processes and the international climate governance related to the Paris Agreement, in particular adaptation and loss and damage. Experience in project management and coordination. 
    Experience in institutional analysis and arrangement will be a strong asset. Sensible multicultural awareness and ability to work in an interdisciplinary and international environment is desired Knowledge of nature-based solutions is desired IT (Information Technology) and programming skills (e.g., excel, etc.) is desired Experience working with emerging and developing countries is desired

    Languages

    The working language at UNEP is English. Therefore, fluency in English is required, with an emphasis on both speaking and writing skills. Fluency in either Spanish and/or French is highly desired. Additional fluency in any other UN language is an asset.

    Deadline : Feb 29, 2024

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  • Programme Management Assistant Public Information Officer Specialist on Kigali Implementation Program Preparation

    Programme Management Assistant Public Information Officer Specialist on Kigali Implementation Program Preparation

    Under the overall supervision of the Programme Management Officer, Strategic Planning Unit, the contractors will be engaged to provide:  

    Support system transitions in UNEP by implementing the change management strategy through communications and consultations with multiple stakeholders.  
    Support knowledge management by developing the user manual for the new system based on discussions and consultations.  
    Support capacity building by developing training materials and facilitating training workshops.  
    Provide technical support to new system users by addressing questions and queries in a responsive and comprehensive manner.  
    Undertake continuous data quality checks of all projects to ensure that all relevant information is verified and issues are addressed by the project manager.
    Support in executing an IPMR communication plan for UNEP, covering basic IPMR functionalities for different users, new system updates, and regular statistics of usage. 
    Collaborate with pertinent staff in the Policy and Programme Division and Corporate Services Division on relevant project enrichment following ad-hoc guidance from the New York office, such as tagging, data analytics rollouts, and testing of IPMR.  
    Explore possibilities, test, and advise on how to automate processes and improve data analysis and extraction in collaboration with relevant staff from the Policy and Programme Division, Corporate Services Division, and New York DMSPC, utilizing key functionalities of dashboards in Self-Service Analytics and Enterprise Dashboard. This includes collaborating with teams on SDGs, Country Dashboards, and Gender.

    Qualifications/special skills

    High school diploma or equivalent is required. Supplemental training in business administration, information technology, project management, finance/accounts, or related areas, is desirable.  A minimum of five (5) years’ relevant work experience in data and project management is required.  Experience in the UN and in particular with respect to UMOJA and the Integrated Planning, Management and Reporting (IPMR) module is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For this position fluency in oral and written English is required.

    Deadline : Mar 4, 2024

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    Use the link(s) below to apply on company website.  

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  • Project Manager

    Project Manager

    Aim of the position:

    The main role of the Project Manager is to provide overall project management with technical expertise to all activities relating to the implementation of the project “Cook stoves implementation agreement” financed and implemented in partnership with an Italian company. The Project Manager has the key responsibility of coordinating and ensuring the successful implementation and targets’ achievements of the project. This initiative pursues concurrent objectives:

    Bridging the gap of the energy access within the targeted area by promoting the sustained adoption/use by families of improved and/or clean cooking technologies with a reduced impact on health, domestic finances and the environment
    Promote local development through the strengthening of the Improved cook stoves local value chain (e.g. producers, promoters) and demand activation (e.g. behavioral change and awareness raising campaigns)
    Contributing to the generation of carbon credits by virtue of the utilization of cleaner and more efficient cooking devices by the local population

    Main tasks and responsibility:

    Supervise and have the final responsibility for the implementation of all the project activities in accordance with the projected/approved proposal, budget, financial planning and time schedule in concert with Clean Cooking and Carbon Finance Programme Coordinator
    Be responsible for the achievement of all project targets and key performance indicators
    Contribute to the recruitment, orientation and training of the projects’ staff
    Coordinate projects staff, strengthen their capacity, autonomy and sense of responsibility; and contribute to their further professional development
    Coordinate all registration and monitoring activities on the field according to the selected international standard (e.g. VERRA) and to project/Donor requirements in concert with the Clean Cooking and Carbon Finance Programme Coordinator
    Be responsible for the application of AVSI logistic and administrative procedures for the assigned projects portfolio in concert with Operations Manager, Country Representative and, for any specific donor’s requirements, with Clean Cooking and Carbon Finance Programme Coordinator
    Ensure quality and sustainability of project(s) results through strategic and operational planning, monitoring, evaluation and learning (continuous improvement)
    Promote nexuses and synergies with other national and international projects, programs, interventions
    Elaborate narrative reports as per donor and/or the selected international standard (e.g. VERRA) procedures and proactively support the preparation of financial reports including the collection and verification of the relevant project documentation.
    Elaborate any other reports as required by AVSI, local authorities and/or donor and/or the selected international standard (e.g. VERRA)
    Maintain and develop proactive relationships with partners, local authorities and with all stakeholders involved
    Periodically interact with HQs focal points for coordinating and sharing new strategies, innovations, lessons learnt, criticalities, trainings, workshops etc.
    Share within AVSI worldwide network the most significant experiences and lessons learnt together with the thematic focal point
    Represent AVSI in relevant sectorial (energy and environment) coordination structures (i.e. Clusters and Working groups) and other meetings at provincial/national level
    Identify new funding proposals also with other donors and program
    Carry-out any other duties and/or responsibilities assigned by the supervisor.

    Essential Requirements

    Education:

    Bachelor’s degree in Environment studies, Rural Development, Economics, Management, Entrepreneurship, Development Studies or other related fields of study from a recognized university.
    Master’s degree in relevant field would be an added advantage

    Work experience:

    at least 2 years of experience in development/Humanitarian context
    At least 3 years of experience in the sector

    Language proficiency

    Proficient knowledge of English (written and oral) C1.

    Required skills and experiences

    Proficient knowledge of the standard IT software
    Experience in community-based approaches in project implementation
    Strong organizational skills and able to coordinate and manage a diverse array of activities and stakeholders
    Strong negotiation and mediation skills and ability to work independently
    Report writing and computer skills in word processing, spreadsheets, power point presentation and Internet.
    Experience in conducting surveys, managing data and statistics is desirable
    Experience in working in rural economic development or business development is desirable
    Commercial and technical knowledge of clean cooking protocols is desirable
    Willingness to travel and work in rural areas for most of the times

    Apply via :

    www.avsi.org

  • Evaluation Consultant for Terminal Evaluation of the UNEP Project “Capacity Building for National and Regional Environmental Information and Knowledge Management”

    Evaluation Consultant for Terminal Evaluation of the UNEP Project “Capacity Building for National and Regional Environmental Information and Knowledge Management”

    SPECIFIC RESPONSIBILITIES 
    In close consultation with the Evaluation Manager, the Evaluation Consultant will be responsible for the overall management of the Evaluation and timely provision of its outputs, data collection and analysis and report-writing.

    The consultant will ensure that all evaluation criteria and questions are adequately covered.

    More specifically:  

    Inception phase of the Evaluation, including: preliminary desk review and introductory interviews with project staff;  
    draft the reconstructed Theory of Change of the project;  
    prepare the evaluation framework;
    develop the desk review and interview protocols;  
    draft the survey protocols (if relevant);  
    develop and present criteria for country and/or site selection for the evaluation mission;
    plan the evaluation schedule;
    prepare the Inception

    Report, incorporating comments until approved by the Evaluation Manager  Data collection and analysis phase of the Evaluation, including:  

    conduct further desk review and in-depth interviews with project implementing and executing agencies, project partners and project stakeholders;  (where appropriate and agreed) conduct an evaluation mission(s) to selected countries, visit the project locations, interview project partners and stakeholders, including a good representation of local communities.
    Ensure independence of the Evaluation and confidentiality of evaluation interviews. regularly report back to the Evaluation Manager on progress and inform of any possible problems or issues encountered and; keep the Project Manager informed of the evaluation progress.  
    Reporting phase, including:  draft the Main Evaluation Report, ensuring that the evaluation report is complete, coherent and consistent with the Evaluation Manager guidelines both in substance and style; liaise with the Evaluation Manager on comments received and finalize the Main Evaluation Report, ensuring that comments are taken into account until approved by the Evaluation Manager prepare a Response to Comments annex for the main report, listing those comments not accepted by the Evaluation Consultant and indicating the reason for the rejection; and (where agreed with the Evaluation Manager) prepare an Evaluation Brief (2-page summary of the evaluand and the key evaluation findings and lessons)  Managing relations, including: maintain a positive relationship with evaluation stakeholders, ensuring that the evaluation process is as participatory as possible but at the same time maintains its independence; communicate in a timely manner with the Evaluation Manager on any issues requiring its attention and intervention.  The Evaluation Consultant shall have had no prior involvement in the formulation or implementation of the project and will be independent from the participating institutions. The consultant will sign the Evaluation Consultant Code of Conduct Agreement Form.    The Evaluation Consultant will be selected and recruited by the UNEP Evaluation Office through an individual consultancy contract.  

    Comprehensive terms of reference will be shared with the consultant separately.
    Qualifications/special skills

    A first level university degree in environmental sciences, international development or other relevant political or social sciences area is required and an advanced degree in the same areas is desirable.  
    A minimum of 9 years of technical / evaluation experience is required, preferably including evaluating large, regional or global programmes and using a Theory of Change approach;
     A good/broad understanding of environmental science-policy is desired.

    Languages

    English and French are the working languages of the United Nations Secretariat. For this consultancy, fluency in oral and written English is a requirement and proficiency in /knowledge of French is desirable.

    Apply via :

    careers.un.org

  • Environmental Affairs Officer

    Environmental Affairs Officer

    Under the overall guidance of the Head of Operations and Risk Management Unit in UNEP Corporate Services Division, and in close collaboration with the Environmental Affairs Officer, the consultant will be responsible for performing the following duties:

    Lead the deployment of the EnviroData eApp to Multilateral Environmental Agreements (MEAs) EMS focal points in reporting year 2023-2024 environmental inventories.
    Carry out consultations, including through a survey using questionnaire, with UNEP and MEAs EMS focal points and stakeholders, on how to improve the effectiveness of reporting environmental inventories and overall EMS.
    Carry out training and awareness to UNEP and MEAs EMS focal points and staff on revised Environment Policy and Environmental Management System Manual.
    Develop proposal for funding mechanism to nurture creative environmental endeavours that sync up with the Environmental Sustainability policy and goals outlined in our Environmental Management System (EMS) from duty stations.
    Development and incorporation of sustainable practices in the entire supply chain activities of UNEP including sustainable procurement, materials storage, and disposal of ICT equipment.
    Coordination of UNEP´s Task Force on virtual meetings and sustainable events.
    Prepare options for guidelines and procedures for the conduct of virtual meetings and sustainable events.
    Develop strategies to enhance and strengthen the online meeting culture within UNEP. 
    Develop standard operating procedures (SOPs) aligned to EMS Manual and conducting training sessions for UNEP and MEAs staff to ensure proficient implementation and adherence to established procedures.

    Qualifications/special skills

    University degree in environmental science, environmental management, sustainability, or a related field from an accredited academic institution is required. Minimum of 5 years of relevant work experience in at least 2 of the following areas: Greenhouse Gas inventory accounting; corporate environmental strategy; sustainable procurement; experience implementing sustainability programmes within an organisation; sensitization of personnel in environmental sustainability; and Environment Management System (EMS) documentation and implementation is required. Experience with providing training in Environmental Management System would be desirable. Experience in development of written documentation of procedures and functions within the Environmental Sustainability Management System would be highly desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

    Apply via :

    careers.un.org

  • Induction Content Developer Consultant

    Induction Content Developer Consultant

    Duties and Responsibilities:  
    The consultant will be responsible for the following duties and responsibilities:  

    Identify innovative learning solutions development tools and develop state-of the-art, appropriate and timely induction package.
    Conduct a thorough analysis of the organization’s current induction process and identify areas for improvement.  
    Develop a comprehensive induction program framework covering all essential onboarding elements, including orientation, training, mentorship, and assimilation into the organization’s culture.  
    Design and create engaging and interactive onboarding materials, including presentations, handbooks, checklists, and online resources.  
    Collaborate with key stakeholders, such as HR, department heads, and subject matter experts, to gather relevant information and ensure the program meets the specific needs of different roles and departments.  
    Incorporate best practices and industry standards into the program design to remain current, effective, and adaptable to future organizational changes.  
    Provide recommendations on the optimal delivery methods and technologies to facilitate the induction program, including e-learning platforms, online modules, and in-person sessions.  
    Develop a monitoring and evaluation framework to assess the effectiveness of the induction program and recommend improvements based on feedback and metrics.

    Qualifications/special skills

    Advanced degree in Business Administration, learning and organizational development or related is required. 
    A first university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced degree.

    The ideal consultant should possess the following qualifications:  

    Minimum of 4 years’ experience in designing and developing learning solutions, instructional design and digital learning authorization tools or related area is required.
    Strong knowledge of best practices in onboarding, adult learning principles, organizational culture, including ability to collaborate effectively with stakeholders at all levels of the organization is required.
    Demonstrated experience in developing and implementing induction programs or related area, preferably in similar industries or organizations is desirable.
    Excellent analytical, research, and report-writing, project management and organizational skills, and familiarity with e-learning platforms and technology-enabled training solutions is desirable is desirable.
    Proficiency in designing engaging and interactive training materials or platforms is required.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in written and spoken English is required.

    Apply via :

    careers.un.org

  • Special Assistant, Administration GEF-8 Consultation Process Expert

    Special Assistant, Administration GEF-8 Consultation Process Expert

    Responsibilities

    Perform analytical tasks for the Director and provide strategic and policy support to the Division Director
    Review and analyze policy papers, reports and other documents on environmental issues and prepare recommendations for consideration by the Director;
    Support the Director in drafting policy papers on issues related to the work of the Division, in particular on climate emerging environmental issues;
    Prepare substantive reports and briefing notes for the Director for use at conferences and meetings;
    Organize independently and participate in the organization of major workshops and meetings supported by the Division, including drafting of Memoranda of Understanding, in liaison with Governments and other officials;
    Draft, review and finalize policy statements and speeches on environmental issues for use by the Director, and UNEP Senior Management;
    Participate in meetings during the absence of the Director and prepare briefing notes for him/her as well as decide which issues need his/her immediate attention;
    Coordinate the follow-up functions for the Director and ensure that the required actions are taken, deadlines are met, and quick responses are provided;
    Provide recommendations to the Director on the handling of emerging policy issues.
    Oversee necessary analytical administrative procedures, e.g. on travel, to ensure that the Director’s decisions and circulars are adhered to.
    Participate, as appropriate, in missions undertaken by the Director and/or undertake missions on behalf of the Director.
    Provide support to the Director in the Management of the Climate Change Division:
    With regard to the decisions and responsibilities of the Director, provide support to the preparation of documents for submission to the UN Environment Assembly, the Committee of Permanent Representatives as well as other meetings and conferences, and take the lead in following up on decisions of these meetings;
    Act as Secretary in divisional management meetings, as well as other meetings convened by the Director, including the organization of the meetings, circulation of agenda, drafting and finalization of minutes of these meetings as well as follow-up on decisions taken;
    Coordinate the development and implementation of the Climate Change Division Programme of Work and keep the Director abreast of the status of implementation;
    Coordinate and ensure timely submission of reporting requests and bring issues related to lack of implementation to the attention of the Director.
    Keep an overview of the dashboards, evaluations, and monitoring tools to bring issues to the attention of the Director.
    Undertake administrative and institutional activities related to the work of the Climate Change Division
    Review, draft and finalize letters, memoranda, and other written communications and reports for signature of the Director, the Executive Director and Deputy Executive Director.
    Liaise closely with Executive Office and other UNEP Special Assistants on issues relevant to the work of the Climate Change Division.
    Review incoming correspondence to the Division, process the same in line with procedures and ensure that appropriate follow-up is taken.
    Review all outgoing correspondence for signature by the Director and ensure that the highest quality is maintained
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables, and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
    Perform other related duties as requested by the Director.

    Competencies

    PROFESSIONALISM: Knowledge of different aspects of public information and communication. Knowledge of UNEP policy, activities and programmes as well as sound knowledge of the UN and UNEP Rules and Regulations is desirable. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyse and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. The ability to analyze and interpret data in support of decision-making and convey resulting information to management.
    TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
    PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

    Education

    Advanced university degree (Master’s Degree or equivalent) in environmental Climate Change, social or political sciences, business administration, environmental management or a related field is required. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of (5) five years of progressively responsible experience in the field of sustainable development or environment-related programmes, or public administration, including at the international level is required. Work experience in United Nations system or similar international organization is desirable A minimum of two (2) years or more of experience in data analytics or related area is desirable.

    Languages

    English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable

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    Use the link(s) below to apply on company website.  

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  • Customer Care Specialist (French/English Speaking)

    Customer Care Specialist (French/English Speaking)

    About The Role

    The Customer Care Specialist acts as the key contact between the customer and the company and will be responsive to customer’s requirements at all times, (both internal and external) and resolve customer queries quickly and will direct their efforts to maximize the customer experience. The incumbent is required to display a professional image of the company and provides a comprehensive service in a high performance, customer-focused environment. Additionally, apply order fulfilment methods in order to achieve accurate and efficient order processing. The incumbent will also work towards achieving the required Service Rating towards the KPI’s, through system knowledge, accuracy, attitude and proactive service.

    The position is based in Kenya, Nairobi.
    Key Responsibilities

    Accurate processing of quotes and pro-forma invoice requests
    Accurate sales order capturing or conversions
    Ensure changes to orders are maintained
    Provide accurate weekly open order reports
    Provide full and concise feedback pro-actively
    Ensure adherence to SLA’s and KPI’s per Kerry strategy
    Liaise with sites via cockpits on changes to orders or escalations
    OTIF management
    Build relationships with Key Account Managers and sites to create a culture of inclusivity
    Apply knowledge of inco-terms to all orders
    Follow the export documentation requirement processes
    Apply country specific requirements ie: IDF, LC

    Qualifications, Skills & Experience

    Diploma/Degree will be beneficial with a minimum of 3 – 5 years’ experience within an export administration environment
    Proficiency in English and French languages is essential
    Knowledge of SAP Software Applications
    Experience working with Salesforce is preferable
    Computer literacy (Microsoft Office Suite)
    Experience in handling customer queries
    Understanding order to billing process
    Understanding of Incoterms, Letters of Credit and Import Declaration Forms

    Competencies

    Excellent communication and negotiation skills
    Self-motivated and highly goal-orientated
    Attention to detail
    Strong interpersonal skills
    Ability to deal with conflict situations
    Dynamic team player
    Ability to work under pressure and follow through on tasks
    Ability to take ownership and apply knowledge with confidence
    Commitment to company vision, values, core philosophies and ethics
    Driving positivity and culture of teamwork

    Apply via :

    jobs.kerry.com