Company Founded: Founded in 1964

  • Communications (Social media campaigns)

    Communications (Social media campaigns)

    Job Description

    BackgroundUN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.The Policy Division develops and implements the UN Women programme of work on analysis, research and knowledge management that provides the evidence base for the advice and guidance UN Women provides to the intergovernmental process, the UN system, and to UN Women staff working at country and regional level. It undertakes issues-based research; analyzes data on country, regional or global trends; builds a knowledge base on policy commitments and their implementation; proposes evidence-based options for global policy, norms and standards and for UN Women’s flagship programmes; and contributes substantive inputs to policy advocacy and technical cooperation programmes.The Economic Empowerment Section, through its EU-funded WE EMPOWER programme within the Policy Division, manages its main website, www.EmpowerWomen.org and associated social media platforms, namely Twitter and Facebook.EmpowerWomen.org, the global movement for women’s economic empowerment, engages since 2013 gender equality advocates and empowers women to achieve their full economic potential in more than 190 countries. Empower Women equips over a million women and men with resources, opportunities and a global platform to become change-makers and leaders in their communities.In 2019, UN Women will roll out two campaigns aimed at promoting gender equality and women’s economic empowerment in the future of work. Reporting to the Policy Adviser for WEE and WEPs, and under direct supervision of Communication and Visibility Analyst, the Social Media Campaigns Consultant will work closely with the Communication and Visibility Analyst to post all web and campaign content on the Empower Women social media channels.Duties and ResponsibilitiesSummary Of Key Functions

    Provide support to Empower Women social media and communication work.

    Provide support to Empower Women social media and communication work:

    Schedule various daily posts on Empower Women social media platforms (Twitter and Facebook);
    Gather intelligence on online user behavior and suggest solutions on to engage them better on EmpowerWomen.org and social media channels;
    Manage the Empower Women contact databases for outreach and communication;
    Support the planning and delivery of digital and social media campaigns to attract the attention of policy makers, private sector, bloggers, academia, donors, practitioners, politicians, and volunteers;
    Scan and monitor digital and social media sites, identify opportunities for the WE EMPOWER and WEPs community on digital platforms of other organizations;
    Coordinate inputs to newsletters and informational notes targeting current and potential users of the Empower Women and WeLearn representing all the programmes, projects and initiatives featured on the platform;
    Monitor communications traffic statistics using applications, such as Google Analytics and Constant Contact, for monitoring and evaluation activities for the section’s programmes.

    Impact Of Results

    The key results have a major impact on the overall effectiveness of UN Women’s work on economic empowerment, leading to enhanced impact of the Organization on gender issues and the achievement of equality between women and men.

    CompetenciesIntegrityCore values and Guiding principles:

    Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.

    Professionalism

    Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.

    Cultural Sensitivity And Valuing Diversity

    Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
    Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.

    Ethics And ValuesCore Competencies:

    Demonstrate and safeguard ethics and integrity.

    Organizational Awareness

    Demonstrate corporate knowledge and sound judgment.

    Development And Innovation

    Take charge of self-development and take initiative.

    Work In Teams

    Demonstrate ability to work in a multicultural, multiethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.

    Communicating And Information Sharing

    Facilitate and encourage open communication and strive for effective communication.

    Self-management And Emotional Intelligence

    Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.

    Conflict Management

    Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.

    Continuous Learning And Knowledge Sharing

    Encourage learning and sharing of knowledge.

    Appropriate And Transparent Decision Making

    Demonstrate informed and transparent decision making.

    Functional Competences

    Excellent skills in managing cutting-edge content management systems and strategies;
    In-depth understanding of social media platforms, tools and strategies, including for driving traffic to web portals;
    Experience advocating for gender equality and women’s empowerment;
    Ability to organize and complete multiple tasks by establishing priorities;
    Capable of handling large volumes of work under time constraints;

    Establishes, builds and sustains effective relationships with clients, demonstrating understanding of client’s perspective; anticipates client needs and addresses them promptly.

    EducationRequired Skills and Experience

    Master’s degree (or equivalent) in communications, information technology, social sciences or related fields.

    Experience

    Minimum 2 years of relevant experience in the field of communication and electronic knowledge management initiatives;
    Experience in working in a multicultural and web-based environment.

    Languages

    Fluency in English is required. Working knowledge of another UN official language is an asset.

  • Monitoring and Reporting Analyst 

Project Management Specialist

    Monitoring and Reporting Analyst Project Management Specialist

    Job description
    Background
    UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
    The role of the UN Women ESARO in relation to UN Women’s presences within the region is to provide: strategic programme development and policy/technical advice; programme and operational oversight, support and quality assurance; monitoring and support in the formulation and implementation of high quality and relevant country programmes/projects and oversee the appraisal and approval of UN Women programmes in line with corporate strategies, policies and guidelines.
    Reporting to the Monitoring and Reporting Specialist, the Monitoring and Reporting Analyst will provide support to the Regional Office (RO), Country Office (CO)/ Multi Country Office (MCO) colleagues in incorporating monitoring and reporting into programme formulation as well tracking against Strategic Plan targets and the reporting of results to internal and external audiences.
    Duties and Responsibilities

    Provide guidance and support to country offices and multi country offices in the incorporating monitoring and reporting into programme formulation:

    Support Country Offices and Multi Country Office in the development of monitoring indicators, monitoring calendars, and field monitoring plans and quality assurance processes;
    Support the inclusion of inputs from relevant evaluation findings, conclusions and recommendations into programme formulation;
    Support the development of the annual work plan monitoring, reviews and reporting and entry of the RO budget into Atlas;
    Provide technical support to partners/CO/MCO in the development of Performance Monitoring Frameworks (PMFs), systems and plans, and Baseline Surveys;
    Support in ensuring quality assurance of programme documents, donor agreements and Programme Cooperation Agreements for CO/MCO through review of results frameworks in order to meet SMART criteria;
    Support CO/MCO on ensuring linkage of Annual Work Plans (AWPs) and corresponding Monitoring, Evaluation and Research (MER) Plans with the UN Women Strategic Plan.

    Contribute substantively to the monitoring and tracking of results against country/ regional level targets and UN Women Strategic Plan:

    Support Programme Team in data collection, analysis and ensuring partner field visits are coordinated and standardized across programmes; Ensure the availability (including collecting and maintaining) of data for country, regional and global corporate reports, mid-term reviews, and final reporting;
    Monitor data from partners/countries on a quarterly basis and provide substantive inputs to regular management briefs to inform decision making;
    Monitor the spending of donor funds and other programme expenditures and disbursements;
    Support in drafting and monitoring the CO/MCO’s Monitoring, Evaluation, Reporting and Research Plan.

    Provide Guidance And Support To CO/ MCO In Overseeing Monitoring, Tracking And Reporting Of Results To Internal (Senior Management) And External (Executive Board, Donors) Audiences

    Support the process of the CO/MCO meeting internal and external reporting requirements and deadlines, including annual reporting process;
    Support drafting and reviewing of donor and programme reports (both narrative and financial) in liaison with operations, based on contractual obligation and ensure use of relevant evaluation findings, conclusions and recommendations are incorporated into programme reporting;
    Identify relevant evaluation findings, conclusions and recommendations and input them into programme reporting;
    Support CO in the planning process, monitoring budgets and delivery rates at regional and national levels and identify unaligned resources for expedite correction by countries;
    Support in the monthly review of the RO budget and propose recommendations to the Senior Management; provide support to the coordination of the budget mid-year assessment.

    Provide Technical Support To CO/MCO In Donor Reporting

    Maintain donor contract management system for the region and ensure that correct data and documentation is accurately uploaded by country offices;
    Support in reviewing donor progress reports submitted by CO/MCO to ensure quality of results oriented narrative reports and provide feedback to improve quality and timeliness of reporting;
    Liaise with the Finance Section in Headquarters for the timely preparation and submission of Financial reports to donors;
    Track the spending of donor funds and prompt the programme staff about seeking no-cost extension, as necessary, and in close collaboration with the
    Monitoring & Reporting focal points.

    Contribute To Knowledge Building And Capacity Building

    Identify and disseminate good practices, lessons and knowledge, as identified through programme implementation, monitoring and evaluation activities;
    Contribute to the development of capacity development tools, including training materials and packages;
    Facilitate capacity building opportunities for staff and partners in the region/ country in the areas of Results Based Management (RBM), Monitoring and Evaluation;
    Promote the awareness and understanding of the shared responsibility of Monitoring & Reporting among all staff members through communication, training, learning and development activities.

    Key Performance Indicators

    Timely and quality technical support to the programme team and partners in CO/ MCO’s in line with work plan;
    Quality and timely support development and review of systems for tracking/monitoring;
    Timely submission of quality and accurate reports;
    Quality support to Evaluation processes, including timely coordination of mission.

    Competencies
    Core Values

    Respect for Diversity;
    Integrity;
    Professionalism.

    Core Competencies

    Awareness and Sensitivity Regarding Gender Issues;
    Accountability;
    Creative Problem Solving;
    Effective Communication;
    Inclusive Collaboration;
    Stakeholder Engagement;
    Leading by Example.

    Functional Competencies

    Good knowledge of programme formulation and implementation and Results Based Management;
    Good knowledge of monitoring and evaluation, evaluation design, data collection and analysis, and reporting;
    Ability to synthesize program performance data and produce analytical reports;
    Good analytical and report writing skills;
    Knowledge of UN programme management systems.

    Required Skills And Experience
    Education and certification:
    Master’s degree (or equivalent) in Political or Social Science, Economics, International Development Studies, Gender/Women’s Studies is required.
    Experience

    At least 2 years of progressively responsible experience at the national or international level in monitoring and reporting of development projects/ programmes;
    Experience in the United Nations systems in an asset;
    Field experience is an asset.

    Language Requirements

    Fluency in English is required;
    Knowledge of the other UN official working language is an asset;
    Knowledge of French is an asset.

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  • Tax Manager

    Tax Manager

    Are you wired for the ever- evolving career in tax?
    We are recruiting a Tax Manager to drive our Mombasa office in providing multi-faceted tax services to a large portfolio of our clients.
    Do you have what it takes?

    Proven work experience as a Tax Manager in a busy professional firm for at least 5 years
    Excellent knowledge in law and accounting, tax compliance and all types of taxes
    Working experience of flax and tax ir solutions such as value added tax validator, transfer pricing bench-marking database etc.
    Strong inter-personal skills
    Exceptional client service along with the ability to develop excellent client relationships
    Strong leadership and personnel management skills
    Strong analytical skills
    Degree in Law or Business Courses, and must be CPA-K/ACCA member in good standing

    How will your day look like?

    Deliver a full range of tax services to our clients in compliance with tax laws and regulations within statutory time-frames
    Build relationships and interact with dents, Kenya Revenue Authority and The National Treasury
    Provide tax advisory services and review complex income tax returns
    Identify and mitigate tax risks
    Coordinate with the audit department to ensure statutory deadlines are met
    Improve processes by developing or Implementing best practices to optimize our tax services
    Manage and coordinate tax audits on behalf of our clients
    Assist our clients to prepare arid defend tax disputes in Tax Appeal Tribunal

  • Programme Finance Analyst

    Programme Finance Analyst

    Position Number: 00135948
    Reports to: Chief Technical Advisor (CTA)- UNCDF
    Position type: Fixed-term Appointment FTA
    Funded by: LIFT Somalia project resources
    Duration: One year
    Grade: NOB
    Approved Grade:
    Position Classified by:
    Classification Approved by:
    Organizational Context
    The UN Joint Programme on Local Governance and Decentralized Service Delivery in Somalia (UN JPLG) is a five-year joint programme comprising of ILO, UNCDF, UNDP, UN-HABITAT and UNICEF. Local Investments for Transformation (LIFT) in Somalia project is aligned with JPLG in programming, objectives and focus areas, specifically supporting UNCDF interventions that complement JPLG.
    The Programme’s overall goal is “creating an enabling environment for improved service delivery and greater stability, through improved legal, policy and system frameworks – building the knowledge of those working in and with local governments.” JPLG commenced in April 2008 and has now entered its third phase (2018-2023). It expanded geographically with average annual work-plans and budgets of USD 25 – 32M / year. JPLG works with the Federal Government of Somalia, the Governments of Puntland, Somaliland, South West, Jubbaland, HirShabelle, Galmudug, local governments, communities and non-state actors.
    Under the JPLG/LIFT projects, UNCDF among others is specifically responsible for providing technical assistance fiscal decentralization, local revenue mobilization and implementation of a discretionary Local Development Fund(LDF) modality for enhancing locally prioritized service delivery and enhancing capacities for sub-national Public Financial Management (PFM)
    UNCDF supports the review and development of policy, legal and regulatory frameworks for fiscal decentralization and local revenue mobilization including innovative approaches for resource mobilization that leverage the private sector, diaspora and financial institutions. UNCDF also focuses on drafting proposals for upgrading the Inter-Governmental Fiscal Transfer(IGFT) systems in Puntland and Somaliland and preparing the design for a state-level IGFT system for the new Federal Member States(FMS). In coordination with Somali government counterparts, UNCDF will also support design and establishment of Local Government Finance Commissions in Puntland and Somaliland; drafting and validating of financing strategies and a dedicated financing vehicle for Mogadishu; development of Capital Investment Plans (CIP) and LG Financing Strategies; and research on a mobile platform for diaspora funds mobilization.
    Within this context, UNCDF seeks to hire a Programme Finance Analyst, (NOB) who will report to UNCDF Chief Technical Advisor (CTA), also based in Nairobi, Kenya. The Programme Finance Analyst is responsible for ensuring effective programme and financial management of UNCDF and for supporting the planning, budgeting, reporting on and monitoring of the UNCDF programme activities.
    The incumbent will also lead the administration functions. The Programme Finance Analyst will also support the CTA, and work very closely with the Programme and finance staff based in Somalia field locations, to manage the monitoring of programme activities as well as financial reporting to the donors and HQ. The incumbent is expected to work with minimum supervision and able to carry out delegated donor liaison roles, including support to resource mobilization on a autonomous basis.
    Functions / Key Results Expected
    Summary of key functions:
    Support programme planning, implementation and monitoringEnsure effective UNCDF financial management and management of partners / donors’ agreements.
    Effective management of Grants, Pre-Payments and financial reporting cycles, related to UNCDF’s management of the Local Development Fund; Supports knowledge building and knowledge sharing.
    Ensure implementation of operational strategies, adapts processes and procedures for knowledge management and reporting.Liaison with donors and UNCDF program counterparts

    Support programme planning, implementation and monitoring:

    Support UNCDF in the monitoring of the annual work plans, within the overall goals and objectives set out in the programme documents
    Support programme management through initiating and reviewing of the various narrative and financial reports.
    Support the monitoring and evaluation of activities as well as tracking progress on the various action plans
    Provide input into planning and developing of innovative initiatives for the programme.
    Monitor the execution of donor agreements and guide partner agencies on implementation timeframes and budgets.
    Support the overall management and supervision of programme

    Ensure effective UNCDF Programme Financial and Administrative management :

    Prepare programme budget estimates and strategic budgets on an annual and bi-annual basis or as required in conjunction with the programme technical team, with attention to the specific requirements of various donors and government partners.
    Regular monitoring of expenses and submission of financial reports to programme management and to donors as per the schedules.
    Provide financial analysis of the programme budgets and expenses.
    Monitor programme budget implementation and ensure that expenditures are within the approved budget allotments and in conformity with UN financial rules, regulations and procedures.
    Provide guidance to UNCDF’s programme assistants and finance staff on financial and budget related issues, in the preparation of IPSAS compliant reports and build their capacity for effective management of all funds.
    Review and ensure that effective financial controls are in place and are being implemented.
    Draft all financial management related correspondence for the programme
    Update and track the programme delivery rate periodically and on request
    Provide inputs for UNCDF budgets and manage receivables and expenditures
    Harmonise partner agencies financial and other reports with donor reporting requirements
    Effective administrative support to UNCDF’s contribution to the JPLG.
    Coordinate UNCDF’s administrative functions (logistics, correspondence, knowledge management) and assist the CTA and overall UNCDF team on such matters.

    Supports the effective management of Grants, Pre-Payments and Financial Reporting cycles related to UNCDF’s management of the Local Development Fund, focusing on achievement of the following results:

    Proper control of the supporting documents for payments and financial reports for UNCDF / JPLG; preparation of all types of vouchers for development and management projects and on-behalf of client agencies; PO vouchers; and follow-up for payment execution.
    Maintenance of the internal expenditures control system which ensures that vouchers processed are matched and completed, transactions are correctly recorded and posted in Atlas; travel claims, MPOs and other entitlements are duly processed.Timely corrective actions on un-posted vouchers, including the vouchers with budget check errors, match exceptions, unapproved vouchers.
    Set up a system which allows for the overall tracking of local governance expenditures against the agreed to budgets and work plans for the local governance project, using the Atlas codes.
    Undertake analysis of expenditure reports and alert the UNCDF CTA to factors such as slow or rapid disbursements against the work plans.

    Ensures implementation of operational strategies, adapts processes and procedures and knowledge management:

    Supports the strengthening of the internal controls over all financial processes, in compliance with corporate requirements.
    Identification of programme implementation and operational challenges and recommend solutions to address them
    Contributes towards UNCDF’s knowledge products based on lessons learnt, experiences and other available relevant information.
    Contribute to knowledge networks and communities of practice

    Impact of Results

    The key results have an impact on the overall efficiency, and effectiveness of the programme operations as it relates to the use of corporate resources in the following areas:
    Effective implementation of programme activities under UNCDF
    Effective management of the programme, programme budget(s) and expenditure;
    Efficient and accurate financial reporting;
    Accurate and timely follow-up and support for reporting obligations of UNCDF.

    Competencies
    Detailed list of competencies can be accessed through https://intranet.undp.org/unit/ohr/competency-framework/SitePages/Home.aspx and hiring managers are encouraged to familiarize themselves for more information
    Core Competencies

    Innovation

    Ability to make new and useful ideas work

    Level 4: Adept with complex concepts and challenges convention purposefully
    Leadership

    Ability to persuade others to follow

    Level 4: Generates commitment, excitement and excellence in others
    People Management

    Ability to improve performance and satisfaction

    Level 4: Models independent thinking and action
    Communication

    Ability to listen, adapt, persuade and transform

    Level 4: Synthesizes information to communicate independent analysis
    Delivery

    Ability to get things done while exercising good judgement

    Level 4: Meets goals and quality criteria for delivery of products or services

    Functional/Technical Competencies

    Knowledge Management and Learning
    Shares knowledge and experience
    Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills.
    Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
    Development and Operational Effectiveness
    Ability to perform a variety of specialized tasks related to Results Management, including support to design, planning and implementation of programme, managing data, reporting.
    Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems.
    Level 4: Apply & Adapt: Contributes skills and knowledge with demonstrated ability to advance innovation and continuous improvement, in professional area of expertise
    Self-Management
    Focuses on result for the client and responds positively to feedback
    Consistently approaches work with energy and a positive, constructive attitude
    Remains calm, in control even under pressure
    Demonstrates openness to change and ability to manage complexities.

    Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work
    Recruitment Qualifications
    Education:
    Required Skills and Experience:
    A Master ’s Degree in Finance / Accounting, Business Administration, Economics, Public Administration, Operations, Social Sciences or any other related field, or a bachelor’s degree with 2 additional years of relevant work experience as outlined below.
    Experience:

    A minimum of 2 years of cumulative professional work experience in the area of programme, operations and financial administration / management, with Master’s Degree, (3) years’ with specialized license in the relevant area and (4) years’ with Bachelor’s degree in relevant field.
    Previous work experience in an international, multilateral or civil society organization, preferably in a multi-cultural setting.
    Substantive programme finance management experience with a UN Organization is considered a distinct advantage.
    In-depth knowledge of programming and reporting aspects of Local Development Fund modality and related capacity development aspects is a requirement
    Hands on experience with ATLAS and IPSAS is a requirement
    In-depth knowledge of UN policies, Joint Programmes in Somalia is considered a strong asset.
    Understanding of programming aspects fiscal decentralization interventions and related local0 revenue mobilization aspects
    Hands on experience with capacity development, organizational development and advisory work
    Experience in Resource Mobilization (RM) & Partnerships is an advantage
    Experience in the usage of computers and office software packages (MS Word, Excel, etc.), knowledge of spread sheet and database packages, and experience in handling of web-based management systems.
    Work experience in the UN Grants management, accountability and reporting in the UN system is a requirement.

    Language Requirements:
    Fluency in written and spoken English.

  • Development and integration

    Development and integration

    Job Description

    The Application Development and Integration role is responsible for building and implementing functional programs in collaboration with other technical members throughout the application development life cycle. This role requires a team player with a keen eye for detail and problem-solving skills.
    DUTIES & RESPONSIBILITIES

    Collaborate with other professionals to determine functional and non-functional requirements for new applications
    Use tools and methodologies to create representations for functions and user interface of desired application
    Work with other technical team members to design algorithms and flowcharts
    Produce clean, efficient code based on specifications
    Integrate software components and third-party programs
    Verify and deploy programs and systems
    Troubleshoot, debug and upgrade existing software
    Gather and address technical and design requirements
    Provide training and support to internal teams
    Build reusable code and libraries for future use
    Create technical documentation for reference and reporting
    Support the entire application lifecycle (concept, design, test, release and support)
    Produce fully functional applications writing clean code
    Write unit and UI tests to identify malfunctions
    Troubleshoot and debug to optimize performance
    Design interfaces to improve user experience
    Liaise with Product development team to plan new features
    Ensure new and legacy applications meet quality standards
    Research and suggest new products, applications and protocols
    Stay up-to-date with new technology trends
    Build Proof-of-Concepts (POC’s), internal tools and production systems that strike the appropriate balance of time/cost/security/performance/scale/maintainability.
    Service the Support and QA teams as a Subject Matter Expert whenever required

    Minimum Qualifications

    BSc in Computer science or its equivalent
    At least three (3) years’ of relevant experience in a busy organization
    Good knowledge of Java, C, C++, JavaScript, Python, android and kotlin Programming Languages
    Good knowledge of spring boot, and angular frameworks
    Good knowledge of software version control tools like GIT
    Good knowledge of systems security
    Experience working with Android SDK
    Experience working with remote data via REST and JSON
    Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
    Strong knowledge of one or more relevant database technologies e.g. Oracle, NoSQL, MongoDB, Hadoop, KDB/OneTick, MySQL
    Certified application developer is a plus
    Experience with databases and Object-Relational Mapping (ORM) frameworks (Hibernate)
    Demonstrable DevOps experience including the use of various DevOps tools (e.g. Jenkins, Bamboo, BitBucket, Ganglia, Logstash, etc.).
    Demonstrable Agile experience (SAFe, Scrum, Kanban).Familiar with SSL and SSH concepts.
    Experience with networking is required; DNS, DHCP, IPV6, NTP, or SYSLOG would be a plus.
    Proficient on Linux platforms with knowledge of various scripting languages.

  • Head Of Commercial Services

    Head Of Commercial Services

    Job Description

    Job Purpose: Reporting to the Managing Director, the Head of Commercial Services will have the mandate of ensuring that the strategy for service delivery, revenue generation and collections is put in place and effectively implemented.
    He/she will be responsible for effective billing and delivery of services to clients and oversee all debt management activities so as to ensure timely collection of monies due and minimise risk/exposure to the Company.
    Key Duties and Responsibilities

    Develop long-term business strategies and operating plans for the department in line with longer term goals and priorities;
    Ensure provision of timely and high quality client services;
    Develop and implement systems for positive customer relations management;
    Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation;
    Promote new ideas and business solutions that result ¡n extended service to the existing and new clients;
    Ensure the provision of comprehensive commercial information systems;
    Ensure timely, complete and accurate reading and billing of services and subsequent collection;
    Carry out customer surveys and propose improvements arising from feedback received;
    Develop departmental policies, procedures, action plans and budgets in line with overall company mission and objectives;
    Manage, lead and develop staff; and
    Prepare relevant reports as required.

    Person Specifications

    A Master’s Degree in Business Administration;
    A Bachelor’s Degree in a business related field;
    Must be a member of a professional marketing body;
    8 years of experience with at least 3 years’ experience at senior management level;
    Customer service skills;
    Good business acumen; and
    Coaching and mentorship skills.

    The contract is 3 years renewable based on performance.

  • Software Development Internships

    Software Development Internships

    Qualifications

    Bachelor’s degree or equivalent experience in Computer Science, IT or related field
    Knowledge in programming languages : Java, PHP, Mobile(android/iOS), React native, C, C++ and C#
    Knowledge in Development Frameworks: Spring Framework, NodeJS
    SQL database or relational database skills : MySQL, Oracle
    Knowledge in Web Technologies: Angular,HTML5, CSS3, JQuery
    Knowledge in Methodologies: Object Oriented Programming, Agile Development.
    Operating Systems: Windows, Linux.
    A monthly stipend of Ksh. 15,000 is payable during the internship period.

  • Intern – Information Management

    Intern – Information Management

    Background
    This internship will be based in Nairobi, Kenya, and the intern will be under the general guidance and direct supervision of manager situated within the section of assignment. The internship is being offered for a minimum period of six Weeks, with a possibility of extension up to a maximum period of six (6) months, starting as soon as possible.
    Duties and Responsibilities

    Support OCHA in fulfilling its mission to coordinate effective and principled humanitarian action in partnership with national and international actors. Advocate for the rights of people in need, promote preparedness and prevention.
    Support migration of existing datasets into new database templates and support organization of files, undertake research and collection of key humanitarian datasets from variety of sources under guidance of IMO’s,
    Assist with design and preparation of studies on humanitarian technology and innovation, support building mobile applications,
    Design training materials and support various aspects of graphic design for info-graphics, UI/UX (user-interface/user-experience) design and video editing.
    Performing other tasks requested by the supervisor.

    Competencies
    CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches. TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
    TEAMWORK: works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
    Required Skills and Experience
    Education:
    To qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements: Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or Have graduated with a university degree and, if selected, must commence the internship within a one year period of graduation from an academic programme. Applicants who are unable to commence the internship within one year of graduation shall not be accepted. The University degree must be in the area of political science, social science, geography, business administration, information technology, information systems, mobile development or in a related field.
    Experience:
    Applicants are not required to have professional working experience for participation in the Programme though any academic and/or practical experience in Humanitarian Affairs issues including Humanitarian Coordination, computer science, Information Management, information systems, or information architecture is desirable. Familiarity with data base creation and management (e.g. Excel) and/or content management tools (e.g. Drupal) would be an asset. Applicants should be computer literate in standard software application; have a demonstrated keen interest in the work of the United Nations, a personal commitment to the ideals of the Charter and have a demonstrated ability to successfully interact with individuals of different cultural background and beliefs, which includes willingness to understand and be tolerant to differing opinions and views.
    Language:
    English and French are the working languages of the United Nations Secretariat. For this internship fluency in English (both oral and written) is required. Knowledge of French or Arabic is desirable. Knowledge of another United Nations official language (Chinese, Russian Spanish) is an advantage.
    Learning expectations
    Upon completion of the assignment the Intern will have researched, and compiled numbers related to food insecurity, malnutrition, displacement (refugees/IDPs), humanitarian funding, infectious diseases and people in need of humanitarian response for 25 countries in the region covering the period of last 5 years.
    Training components:
    The training will be structured on following components of humanitarian information / data management:

    Data collection
    Data storage
    Data quality management
    Metadata management

    Learning elements:
    Following are expected Learning Outcomes (LO) at the end of the assignment

    LO1. Understand the role of data and Information Management in achieving informed humanitarian response decision-making.
    LO2. Understand the role of data in humanitarian analysis.
    LO3. Apply Information management skills to acquire and store the data.

    No Fee
    THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

  • Project Management Specialist -Sustainable and Resilient Food Value Chains

    Project Management Specialist -Sustainable and Resilient Food Value Chains

    Job description
    Background
    In line with its Private Sector and Foundation Strategy, UNDP is becoming increasingly well positioned to support innovative approaches of inclusive market and business development, engaging with the private sector and other stakeholders to improve opportunities for the poor to participate in markets as producers, employees, or consumers.
    With Africa being a major focus of UNDP’s work, a strategic, regional Private Sector and Inclusive Market Development for Poverty Reduction in Africa project, the “African Facility for Inclusive Markets” (AFIM), operated from November 2010 to 2014. AFIM is now part of the Regional Bureau for Africa’s Regional Programme Document (RPD) and regional private sector development and engagement initiatives are implemented by the UNDP Regional Service Centre for Africa (RSCA), based in Addis Ababa, Ethiopia.
    Within its efforts to enhance regional institutional capacity under activity result 3.1.1, UNDP has engaged the Global Environment Facility (GEF) to make food value chains more environmentally sustainable and resilient in Sub-Saharan Africa. This includes a study on the topic, in collaboration with the GEF, and an engagement in the context of GEF’s Food Security Integrated Approach Pilot (IAP-FS) in partnership with the International Fund for Agricultural Development (IFAD) and the Alliance for a Green Revolution in Africa (AGRA). A Sustainable and Resilient Food Value Chains Expert is sought for the implementation of the latter.
    The IAP-FS project is funded by the GEF from 2018 to 2022 (5 years) and seeks to tackle major drivers of environmental degradation by advancing a holistic and integrated approach to enhancing agricultural productivity in smallholder systems where food insecurity is directly tied to agriculture. Through the IAP-FS project, the GEF is seeking to promote the sustainable and resilient management of natural capital – land, soil, water, vegetation and genetic resources using a value chain approach – as a priority in food security transformation of smallholder agriculture in Sub-Saharan Africa countries.
    The Regional Hub Has Four Components
    The IAP-FS Regional Hub Child Project supports the IAP-FS through cross-cutting capacity building, knowledge services and coordination. IFAD is the lead implementing agency for the Regional Hub Child Project with responsible parties including UNDP, FAO, UNEP and Conservation International.

    Component 1: Create and/or strengthen integrated institutional frameworks and mechanisms
    Component 2: Scaling up of integrated approaches
    Component 3: Monitoring and assessment of global environmental benefits and agro-ecosystem resilience
    Component 4: Coordination, reporting and general management functions across IAP projects for Programmatic impact, visibility and coherence

    UNDP will contribute to “Component 2: Scaling up of integrated approaches”, through a ”greening the value chain” approach, which will foster sustainable and resilient food value chains at large. UNDP’s efforts within the GEF IAP-FS Regional Hub Child Project will be led by RSCA Inclusive Growth and Sustainable Development (IGSD) Cluster, Private Sector Unit. UNDP partners with AGRA for the implementation of the component.
    The Sustainable and Resilient Food Value Chains Expert will be engaged in the implementation of the project’s Component 2 and thereby work closely with UNDP RSCA’s IGSD and GEF Cluster as well as with AGRA. The expert will be a member of the UNDP IGSD Cluster and form part of the GEF IAP-FS Regional Hub Child Project Programme Coordination Unit (PCU), which operationally manages the Hub Project and encompasses members of all involved key parties. She / he will be based at the ICRAF Headquarter in Nairobi, Kenya, where the PCU is hosted. The expert will coordinate inputs from AGRA, and UNDP RSCA Private Sector and GEF Clusters. She / he will also work with key partners and stakeholders.
    The Sustainable and Resilient Food Value Chains Expert will be under the overall guidance of the IGSD Africa Team Leader and direct supervision of the Regional Private Sector Special Advisor.
    Duties And Responsibilities

    Supports the development and delivery of a training programme on how to integrate sustainably and resilience aspects in food crop value chains and assists with knowledge products
    Provides substantive inputs to the development and delivery of a training programme.
    Supports the delivery of the training programme to the 12 participating countries and relevant RECs and other regional actors.
    Engages in proposal selection for catalytic grants, and prepares and delivers the Project Facilitation Platforms (PFP)
    Develops calls for proposals and key criteria to shortlist proposals addressing resilience, sustainability, value chain approaches, production and marketing solutions of selected regional staple food.
    Supports the shortlisting of proposal to be presented at a multi-stakeholder regional PFP.
    Leads on the mobilization of the regional multi-stakeholder platforms and on the preparations and delivery of the Project Facilitation Platforms (PFP).
    Provides technical support to the project promoters selected and carries-out monitoring and evaluation, respectively, during and at the end of the grant cycle
    Leads on the monitoring and complementary technical backstopping to the 3 projects selected for support, in each sub-region.
    Supports countries on national staple food value chain approaches and relevant value chain initiatives
    Supports the development, technical assistance provision, and field implementation of sustainability and resilience aspects in national staple food value chain approaches, based on country demand and additional country budget.Assists in new programme development relevant value chain initiatives of the 12 participating countries.
    Contributes to knowledge development tools; leads on planning, monitoring and reporting for relevant Component 2 outcomes; and facilitates collaboration
    Contributes to the preparation of the draft toolkit on sustainable and resilience value chains.
    Takes the technical lead on financial management of the project and carries out annual planning and reporting for relevant Component 2 outcomes, in close coordination with the PCU and AGRA.
    Closely monitors the work of AGRA and provides quality assurance over it.
    Identifies collaborative opportunities with other GEF IAP implementing partners and pursues related resource mobilisation opportunities with GEF and other relevant partners.

    Competencies
    Core

    Innovation Ability to make new and useful ideas work.
    Leadership Ability to persuade others to follow.
    People Management Ability to improve performance and satisfaction.
    Communication Ability to listen, adapt, persuade and transform.
    Delivery Ability to get things done while exercising good judgement.

    Technical/Functional

    Private sector and pro-poor market development Knowledge of private sector and pro-poor market development, in particular of agriculture value chain approaches, including regarding regional private sector companies and financial institutions, especially in the agro-food industry.
    Environmental sustainability and resilience issues in agriculture value chains
    Knowledge of environmental sustainability and resilience issues in agriculture value chains including proven private sector companies’ models and related investments, and expertise in integrating environmental and resilience aspects in food value chains.
    Analytical Aptitude, Communication And Presentation Skills
    Networking
    Networking skills to engage with both internal and external partners, and capacity to communicate fluently with different stakeholders.
    Project Management Skills
    Attitude and approach
    Positive, constructive attitude and consistently approaches work with energy.
    Integrity
    Demonstrates integrity by modelling the UN’s values and ethical standards.
    Computer proficiency
    Full command of Microsoft applications (Word, Excel, PowerPoint) and common internet applications.

    Required Skills And Experience

    Education
    Master’s Degree (or equivalent) in environmental studies, climate change, agriculture and rural development, agricultural economics, agro-ecological production systems, natural resources management, food security, or related field is required.

    Experience

    A minimum of five (5) years of relevant progressive experience is required.
    Progressive experience in food value chains, especially in relation to supporting the adoption of environmentally sustainable and resilient practices in food production is required.
    Experience working with African agricultural value chains as well as public and private sector agribusiness sector institutions is desirable.
    Hands on work experience in project development and delivery in developing countries in general and Africa in particular is desirable.
    Facilitation and training experience in the agribusiness field is desirable.

    Language Requirements

    Excellent knowledge of English, including the ability to write reports clearly and concisely, and to set out a coherent argument in presentations and group interactions, is required.
    Working knowledge of French is an asset.Disclaimer

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  • Procurement Associate

    Procurement Associate

    Job description
    Background
    UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.
    Under the overall guidance of the Procurement Specialist in Headquarters and the daily supervision of the Operations Manager, the Procurement Associate ensures execution of transparent and efficient procurement services and processes consistent with UN Women rules and regulations. The Procurement Associate promotes a client-focused, quality and results- oriented approach and support: (i) compliance with UN Women policies and regulations; (ii) effective systems to support programme delivery and growth; (iii) accountability to organizational values and principles; and (iv) an enabling workplace environment in which staff potential is maximized. She/he also works in collaboration with operations staff in other UN Agencies, UN Women Country Offices (CO) and Multi-Country Offices (MCO), UN Women Regional Office (RO) and HQ staff and Government officials to successfully deliver procurement services.
    Duties and Responsibilities

    Implement procurement strategies in accordance with UN Women rules, regulations, policies and strategies:
    Prepare procurement related reports and analyses; research and draft responses to enquiries for clearance by Operations Manager;
    Coordinate the implementation of corporate procurement management policies and strategies in support of cost saving and operations for the RO and MCO/COs in the region;
    Prepare workplan;
    Contribute inputs to the development of new tools, systems, policies, manuals, templates, and guidelines;
    Provide advice and technical support on Procurement related issues to MCO/COs in the region;
    Follow up with internal and external audits.
    Manage Procurement Processes For The Regional Office
    Finalize procurement plans for programmes/projects and monitor their implementation;
    Review procurement requests and initiate procurement procedures for office and projects equipment, supplies and services in the RO;
    Organize and review procurement processes including the preparation of Request for Quotations (RFQs), Invitation to Bids (ITBs) or Request for Proposals (RFPs) documents, receipt of quotations, bids or proposals, and their preliminary evaluation;
    Perform Buyer role in Atlas; prepare/close Purchase Orders (POs) and contracts in and outside Atlas;
    Organize travel including purchase of tickets, Daily Subsistence Allowance (DSA) calculation;
    Organize joint procurement processes for the UN agencies in line with the UN reform.
    Manage Procurement Processes For The Regional Office
    Review/ process contracts for RO;
    Monitor and analyze contract performance;
    Develop and update the rosters of suppliers, and support implementation of supplier selection and evaluation.
    Facilitate Knowledge Building And Knowledge Sharing
    Develop and support the development of training materials, webinars and other education materials;
    Organize trainings on Procurement;
    Synthesize lessons learnt and best practices.

    Key Performance Indicators

    Timely coordination, facilitation and implementation of procurement activities based on procurement plans and available budget;
    Timely and quality processing of purchase orders;
    Timely delivery of services by administration team;
    Proper and accurate maintenance of files and databases, documents are easily retrievable;
    Timely organization of transport and logistics activities;
    Timely and quality advice to the RO and COs in the region.

    Competencies
    Core Values

    Respect for Diversity
    Integrity
    Professionalism

    Core Competencies

    Awareness and Sensitivity Regarding Gender Issues
    Accountability
    Creative Problem Solving
    Effective Communication
    Inclusive Collaboration
    Stakeholder Engagement
    Leading by Example

    Please visit this link for more information on UN Women’s Core Values and Competencies: http://www.unwomen.org/-/media/headquarters/attachments/sections/about%20us/employment/un-women-employment-values-and-competencies-definitions-en.pdf
    Functional Competencies

    Strong knowledge of procurement processes and systems;
    Ability to provide procurement related support and advice;
    Strong knowledge in the use of spreadsheets and database packages;
    Ability to work well under pressure and meet deadlines;
    Ability to extract and interpret data;
    Ability to administer and execute administrative processes and transactions;
    Ability to perform work of confidential nature and handle a large volume of work;
    Strong IT and web-based management skills.

    Required Skills and Experience
    Education and certification:

    Completion of secondary education is required;
    Specialized training in Procurement; or a bachelor’s degree (or equivalent) in Business Administration or related field is an asset;
    Procurement Certification from an internationally recognized provider such as CIPS (level 3) is an asset;
    Willingness to take UN Women internal procurement certifications is required.

    Experience

    At least 7 years of progressively responsible experience in procurement, administration or related at the national or international level;
    Experience in the usage of computers and office software packages (MS Word, Excel, etc.);
    Experience in handling of web-based management systems, such as Atlas.

    Language Requirements

    Fluency in English is required;
    Working knowledge of another official UN language is an asset.