Job Responsibilities:
The role is responsible for designing, coding and modifying websites, from layout to function and according to a client’s specifications.
Strive to create visually appealing sites that feature user-friendly design and clear navigation.
Primary Responsibilities
Perform all phases of software engineering including requirements analysis, application design, code development and testing
Design and implement product features in collaboration with business and IT stakeholders
Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions and standards.
Design reusable components, frameworks and libraries
Design and develop innovative solutions to meet the needs of the business
Review code and provide feedback relative to best practices and improving performance
Mentor and guide other software engineers within the team
Work with a team of software engineers to ensure the project is delivered on time and within client specifications
Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs
Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions, issues and plans to technology leadership
Provide hands-on leadership, coaching, mentoring, and software engineering best practices to junior software engineers
Develop reusable patterns and encourage innovation that will enable team velocity
Collaborate on the design with other team members and product owners, both inside and outside the team
Effectively identify and prioritize the high impact tasks
Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines
Drive a quality mindset within the team
Job Requirements
Required Qualifications
2-3 years Java/Spring Framework experience
Experience building cloud based web services
Demonstrated success in building design patterns and software engineering best practices
Experience with automated unit testing technologies (Such as JUnit, Spock, or similar)
Preferred Qualifications
BS Degree in Computer Science or related experience
At least 2-3 years’ experience in Java –Very strong Java developer
Sound understanding of design patterns and OOP as well as their implementation in real world applications
Experience with Agile Methodology
Good understanding of SQL and Oracle , relational database modeling and design
Excellent analytical and creative problem solving skills
Independent/go-getter attitude to keep yourself well-versed with new evolving technologies in application development landscape and be able to define how some of them can help in improving the work you are a part of now or in future
Experience with all aspects of web application development
Company Founded: Founded in 1964
-
Webapps Software Developer
-
National Information Management Officer
Duties and Responsibilities
Oversees the collection & maintenance of primary data and information elements, in humanitarian context, that are required internally and externally to support humanitarian decision-making
Responsible for strategic and operational decision-making by coordinating the processing and analysis of data and information and presenting it in the format most useful for analysis (e.g. reports, maps) using latest data visualisation and mapping technologies.
working in close collaboration with OCHA staff and regional partners, be responsible for updating regional mailing list database,
Ensures structured dissemination of OCHA EA information products and services (e.g. reports, data, maps) through, for example, hard copy, standalone executable programmes, regional mailing lists and websites
Work in close collaboration with the OCHA EA reporting and coordination team to actively update contents on the OCHA EA humanitarian response and corporate website;
Act as the focal point for the regional meeting calendar updates to ensure that all relevant meetings held in the region are displayed on the calendar;
Be the responsible to input all relevant documents on the OCHA EA shared drive and or on the Dropbox
Be available to deploy to countries in the region and outside, sometimes on long-term, to provide Information Management mission support.
Any other duties as may be requested by OCHA Head of Office or the head of the Information Management Unit
Competencies
Professionalism – Exposure to a wide range of information management systems related to humanitarian activities, conceptual and strategic analytical capacity, demonstrated problem-solving skills. Good knowledge of the region/country and ability to influence others to reach agreement.
Client Orientation – Ability to identify and analyse clients needs and refer that to the IM supervisor for improvement of the IM tools;
Commitment to Continuous Learning – Willingness to keep abreast of new IM tools;
Communications – Good communication (spoken and written) skills, including the ability to explain and present technical information, effectively advice clients on systems related issues, applications, etc…
Judgment – Demonstrated ability to apply good judgment in the context of assignments given.
Teamwork – Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
Planning & Organizing – Ability to plan own work and manage conflicting priorities
Required Skills and Experience
Education:
Master Degree or Bachelor’s Degree with combination of education, certification and experience in the IM and/or GIS relevant area is essential.
Experience:
At least 2 years of progressively experience in the area of IM combines with a Master’s degree or 4 years’ experience if combined with a Bachelor’s degree. Extensive work Familiarity with industry standard GIS and Graphics design software is an advantage. Ability to work independently in a result oriented multi-tasking environment is an asset. Experience in managing IM teams.
Language: Fluency in written and spoken English is essential; fluency in one or more local languages is highly desirable and may be a requirement.
Other Skills: Understanding of organization’s information management infrastructure and as it relates to user area and availability for regular trips to the areas where vulnerable population are located -
Gender Specialist
Duties and Responsibilities
Coordination And Knowledge Management
Play a coordination role by supporting the UN system, in the development and implementation of programmes in support of international and national commitments on gender equality and the empowerment of women and girls as outlined in the UNDAF 2014-18;
Provision of technical advice to the UN Resident Coordinator (RC) as required, in the coordination of emerging technical and development assistance to the Government of Kenya and civil society, ensuring emerging development support responds to women’s needs and national gender equality priorities;
Contribute to mainstreaming gender equality and women’s empowerment into all programs related to the UNDAF implementation in a coherent manner, through close consultation with the UN Gender Working Group (GWG), all UN agencies and the Chair/co-chairs of the UNDAF Strategic Area Result Groups and Outcome Result Groups;
Coordinate capacity building efforts on gender mainstreaming at all stages of the UNDAF implementation (bi-annual work planning, monitoring, reporting and evaluation), development of a new UNDAF as well as other processes related to fulfilling the Delivering as One agenda in close consultation with UN Women and other UN agencies;
With the support of the Gender Focal Points build and promote internal capabilities and collaboration in mainstreaming gender within UNDAF;
Act as resource person in capacity building, knowledge sharing events and other relevant activities on gender equality and women’s empowerment in the UN System;
Coordinate gender equality and women’s empowerment activities of the RCO in close consultation with other specialists (peace and development, human rights, monitoring and evaluation);
Ensure knowledge sharing, documentation and dissemination of good practices on gender equality, women’s empowerment and rights within the UNCT and the broader UN system;
Support in close consultation with UN Communications Group, the communication of gender equality and women’s empowerment results to external audiences.
Strategic Advice To The UN RC And UNCT In Promoting Women’s Rights And Gender Equality In The Country
Provide analysis and strategic advice to the UNCT on current gender issues and opportunities to support inclusive engagement of women in the development and humanitarian assistance provided by the UN in Kenya including through preparation of regular analytical briefs;
Identify and advise on entry points for new initiatives for the UN to strengthen national and local capacities for gender equality and to support the advancement of women’s empowerment and gender equality in the country in close consultation with UN Women and other UN agencies;
Ensure the UNCT utilizes key accountability tools and processes (e.g. the Gender Score Card, Gender Marker) to ensure that the UN in Kenya tracks and is accountable for gender equality and women’s empowerment during the UNDAF implementation;
Advise and support the UNCT in forging strategic partnerships at the national and local level to promote gender equality, women’s advancement and women’s representation.
Representation And Partnership Building
Support inter-agency coordination on gender including support to the workings of the UN GWG in close consultation with the Chair and Co-Chair as well as UN Women who are the Secretariat;
Represent the UN at inter-agency, intergovernmental, international, regional and national conferences and meetings and advocate the UN’s positions on gender equality and women’s empowerment;
At the request of the Resident Coordinator, represent the UN system on gender equality and women’s empowerment issues at conferences and meetings to present UN system efforts for the advancement of gender equality in Kenya;
Maintain active relationship/partnerships with National Government Counterparts, UN System, international community, inter-government and non-governmental organizations, institutes and academia on women’s issue to enhance collaboration, resource mobilization and share and influence agenda and priority setting.
Key Performance Indicators
Timely and quality contribution and leadership to the UNCT and UNDAF SRA working groups and other coordination meetings;
Quality advice to RC, UNCT, and Senior Management;
Quality advice provided to the UN agencies;
Increased awareness of UN Women’s work;
Increased communication and collaboration between agencies;
Increase in UN Women’s leadership in gender equality space;
Increase knowledge and strategic inputs provided to RO.
Competencies
Integrity
Core Values/Guiding Principles:
Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
Professionalism
Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
Cultural Sensitivity And Valuing Diversity
Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.
Ethics And Values
Core Competencies:
Demonstrate and safeguard ethics and integrity.
Organizational Awareness
Demonstrate corporate knowledge and sound judgement.
Development And Innovation
Take charge of self-development and take initiative.
Work In Teams
Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
Communicating And Information Sharing
Facilitate and encourage open communication and strive for effective communication.
Self-management And Emotional Intelligence
Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behaviour towards others.
Conflict Management
Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
Continuous Learning And Knowledge Sharing
Encourage learning and sharing of knowledge.
Appropriate And Transparent Decision Making
Demonstrate informed and transparent decision making.
Functional Competencies
Proven ability to advocate and provide policy advice in gender equality, women’s rights and women’s empowerment;
Knowledge of UN System and understanding of inter-agency coordination processes;
Ability to lead strategic planning, programme development and implementation, results-based management and reporting;
Ability to develop and maintain strong partnerships;
Knowledge of methodologies and best practices for promoting gender equality, equity and women empowerment in general and in the Africa region in particular;
High degree of political acumen and sensitivity and demonstrated ability to achieve results in politically and operationally complex environments;
Outstanding communication and presentation skills.
Education
Required Skills and Experience
Master’s degree or equivalent in gender, women’s studies, social sciences, international development, international relations or other development-related fields.
Experience
A minimum of 5 years of progressively responsible experience in development, focused on providing policy advice, technical assistance and/or programming around gender equality, women’s empowerment and women’s rights issues; part of which should include previous field experience with the UN or an international development organization;
Experience writing analytical documents and reports;
Experience in coordination and advocacy;
Strong public speaking skills and representational experience. Knowledge of and experience in Kenya desirable;
Good knowledge of the UN system;
Substantive experience and record of accomplishment in gender equality and women’s empowerment issues at policy and programming level;
Experience with implementing gender mainstreaming agendas across a variety of sectors, including experience gender mainstreaming in governmental bodies;
Experience working with the UN in development and humanitarian contexts;
Experience working with women’s movements, and civil society and familiarity with women’s rights organizations and networks in the region and globally.
Language Requirements
Fluency in written and spoken English. -
Graphic Designer
The Graphic Designer will be expected to work closely with the Information Management, Research and Analysis, Advocacy, and Field Coordination Units. The Graphic Designer will contribute to the development and improvement of the design, branding and lay-out of outputs produced by UN OCHA EA. The Graphic Designer will ensure that UN OCHA EAs products and reports are following the OCHA EA graphic guidelines, provide the best possible functionality and usability to OCHA clients and stakeholders and contributes to the overall branding process.
The responsibility of the Graphic Designer is to ensure the implementation of and maintenance of existing graphic guidelines; lay-out of reports and publications in English, development of new graphic solutions; and design of innovative interactive products.
Duties and Responsibilities
Creates and manages design concepts, hands-on design and art work, and leads the development and implementation of high-quality, interface design, configuration and graphic design;
Generates graphic images/illustrations, interactive presentations, flash files, sound, and video into multimedia programs for use on the Web or power point presentations
Conceptualizes and designs Website layout, graphics, logos and banners
Thinks creatively to produce new ideas;
Uses a wide range of media, including photography and computer aided designs;
Produces accurate and high quality work;
Will be responsible for the visual brand, design direction, and identity standards;
Works closely together with Product Development Team members to ensure that all design and programming activity is coordinated;
Adheres to production schedules and deadlines;
Any other tasks as directed by the OCHA EA Regional Information Management Officer;
Competencies
Professionalism – Advanced knowledge of the use of information management to improvethe business processes; proven and demonstrable experience in analysis of information and capacity to articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters).
Communication – Excellent communication (spoken and written) skills including the ability to convey complex information management concepts and recommendations to staff at all levels, both orally and in writing, in a clear, concise style that can be readily understood by non-information management practitioners.
Teamwork – Works collaboratively with colleagues to achieve organizational goals; places team agenda before personal agenda; supports and acts in accordance with final group decision.
Planning and Organising – Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability- Takes ownership of all responsibilities and honours commitments; operates in compliance with organisational regulations and rules; supports subordinates and peers, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation – Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; designs solutions and basis recommendations on the principles of usability; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Judgment/Decision-making – Identifies the key issues in a complex situation, gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision.
Commitment to Continuous Learning-Demonstrated history of keeping abreast of new developments in the field plus a commitment to continuous learning.
Technology Awareness – Keeps abreast of available technology; understands applicability and limitations of technology to the work of the Office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Required Skills And Experience
High School Education and Training in one of the following fields:
Graphic Design;
Media and communication
Fine Arts or related field
Experience
At least 5 year of progressively responsible experience in working with communication media, and specific experience in Graphic Design.
Skills And Knowledge
Strong practical background in graphic design, including the knowledge of design software such as Adobe Design Premium-package
Good understanding of new and evolving technologies and digital platforms;
Show a clear and mature style of design with an understanding to implement in an official UN setting
Knowledge of standard software packages (MS Office– MS Access–MS Visio –Adobe Acrobat);
Other skills: Working experience in a development or humanitarian environment is required. Technical knowledge of OCHA Field Information Management tools is desirable.
Language Requirements
Fluency in written and spoken English is required, fluency in one or more other official UN languages will be an added advantage. -
National Administrative and Finance Officer
Responsibilities for the Finance and Admin Jobs in Kenya
Implementation of operational strategies
Management of Regional Office financial resources
Management of office’s human resources and administrative requirements
Management of office property and supplies
Management of office and transport maintenance
Ensure collaborative work with OCHA office in Johannesburg and the region
Ensures the management of the office’s budget focusing on achievement of the following results:
Advise and assist the Head of Office in the preparation and coordination of financial activities; assuring the conformity of financial operations; verify and monitor the budget and oversee all financial transactions.
Participate in the preparation and co-ordination of work and cost planning documents. Control budgetary implementation ensuring expenditure is in accordance with approved workplans; prepare, computerize and follow-up allotment requests, allotment transfers and work-plan amendments. Prepare cost plan revisions as required.
Preparation and monitoring of budgets; regular analysis and reporting on the budget approvals and the delivery situation.
Prepare quarterly requests for funds (financial authorizations) in line with approved cost plans if needed.
Monitor expenditures against financial authorizations.
Coordinate the production of financial reports for headquarters if needed.
Prepare and process payments and liaises with UNDP/Kenya Finance Office or ASB on all finance related issues. Make necessary follow-up on payments, claim settlements, DSA and other staff entitlements.
Overseas the petty cash execution and reviews supporting documents, records and receipts, ensuring that replenishment are done in a timely manner. Submit expenditure report for replenishment.
Monitor salary payment to national staff liaising with UNDP to ensure timely payments.
Submit monthly reports of field expenditures.
Drafts letters and other correspondence relating to administrative, financial and personnel activities and prepares related reports as necessary for internal use and for submission to Headquarters.
Ensures the effective management of the office’s human resources and administrative requirements, focusing on achievement of the following results:
Liaise with the OCHA ASB on financial, human resources and procurement procedures
In collaboration with the Department of Safety and Security (DSS) and the Head of offices assist in ensuring
Minimum Operation Security Standards (MOSS) compliance for vehicle, office and residential compliance.
Support procurement of goods through UNDP or Headquarters as indicated, ensuring appropriate processes are followed.
Verify receipt of goods and services, ensuring specification, condition and quantities of goods are correct and paperwork is complete and properly filed.
Review all travel requests for budgetary provision, undertake travel arrangements, raise TRs on behalf of staff and coordinate with the travel agency for the issuance of the tickets. Support in hotel reservations and advice on visa requirements and/or other travel document. Brief staff on policies and procedures relating to official travel.
Monitor and provide support for the submission of travel claims submitted for settlement and track outstanding payments.
Provide administrative support for conference, meetings and retreats.
Coordinate the recruitment of national staff in collaboration with UNDP.
Participates in the identification of training needs, preparation of training proposals.
Advise on administrative requirement of performance appraisal system; maintain system to track compliance.
Monitors the correct maintenance of personnel files, ensuring that information is complete and updated.
Ensure separating staff have completed in-country formalities prior to departure.
Ensure that staff time and attendance is properly maintained, verified and submitted in a timely manner to UNDP for national staff and for international staff in collaboration with ASB.
Represents the office in meetings on administration and finance with various agencies, briefs the Head Office and initiates necessary action(s).
Provides support to proper supply and assets management, focusing on achievement of the following result:
Coordination of assets management in the CO, timely preparation and submission of periodic inventory reports, ensuring that all OCHA property is properly labeled, assigned and tracked. Perform a physical inventory twice yearly, and inform the Head of Office and the OCHA ASB of any discrepancies. Advise on disposal of obsolete or damaged good in line with OCHA / UNDP regulations.
Coordination of the provision of reliable and quality office supplies
Maintain a recovery system for private use of OCHA assets, in particular vehicle usage
Provides support to office maintenance, focusing on achievement of the following results:
Oversees maintenance of official vehicles, insurance, daily transport schedules.
Provision of support to maintenance of common premises and common services.
Effective management of the office filing system.
Supervises timely and organized delivery, collection, reproduction and transmittal of correspondence, documents, pouch services and administrative supplies
Liaise with OCHA office in Johannesburg and the region and ensure collaborative work is undertaken, focusing on achievement of the following results:
Monitor compliance of UN rules and regulations and related procedures.
Provides administrative support to Johannesburg if needed or to any other country from the region upon request – HR, travel, processing payments for procurement done on behalf of various country offices in the region.
Undertakes surge capacity missions to field office in the region when called upon to do so.Impact of Results:
Sound contributions to knowledge networks and communities of practice.The key results have an impact on the overall office efficiency in financial and human resource management and success in introduction and implementation of operational strategies. Accurate, thoroughly researched and documented financial information, timely and appropriate delivery of services ensure efficiency of operations and enhance OCHA credibility. Administrative support provided to office in Johannesburg.
Key Competencies
Demonstrates integrity by modeling the UN’s values and ethical standards
Promotes the vision, mission, and strategic goals of OCHA
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies:
Development and Operational Effectiveness
Ability to provide analytical inputs to strategic planning, results-based management and reporting
Ability to make the analysis of requirements and parameters provided in support of financial processes in the office
Ability to formulate and manage budgets, contributions and investments, and transactions; conduct financial analysis, reporting and cost recovery
Good knowledge of accounting
Ability to implement new systems and affect staff behavioral/ attitudinal change
Management and Leadership
Builds strong relationships with clients, focuses on impact and result for the client and responds positively to feedback
Consistently approaches work with energy and a positive, constructive attitude
Demonstrates good oral and written communication skills
Demonstrates openness to change and ability to manage complexities
Qualifications for the Finance & Admin Jobs in Kenya
A university degree preferably in Administration or related fields, and relevant demonstrated work experience.
Minimum 2 years of practical work experience in administration or related fields. Experience in the usage of computers and office software packages (MS Word, Excel, etc).
Knowledge of web based management systems considered an asset.
Knowledge of Umoja ERP is considered an advantage,
Good knowledge of UN administrative and personnel rules and regulations.
Working experience in OCHA and in the Eastern/Southern Africa region OR any UN Regional Office would be an advantage. -
Intern – Resilience and Disaster Risk Management
Duties and Responsibilities
Support the Programme Assistant in the provision of technical and administrative support and to participate in project activities;
Assisting the project team in research and drafting of tasks, in particular with regard to policy briefs, blog posts and reporting.
Identify and analyze new and emerging trends and areas on resilience, DRM, and conflict prevention and peace-building.
Support communication and advocacy efforts and maintain relationships with partners, affiliated institutions, and existing and potential new members;
Assist with knowledge management through support in web management, maintenance and updating of social media platforms;
Provide editing support, synthesize information and package project reports, bulletins, etc. in accordance with formats and requirements;
Develop communication materials (i.e. newsletters, reports, bulletins, etc.) using advance graphic design and layout for the project, ICPAC/IGAD, and UNDP;
Facilitate dissemination of communication materials and products through various media channels;
Provide administrative and events management support to the project team and activities;
Perform other duties and tasks as may be assigned.
CompetenciesCorporate Competencies
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Treats all people fairly without favoritism.
Functional Competencies
Strong organizational and research skills
Excellent skills in the usage of computer software packages
Excellent critical reasoning and problem solving skills.
Development and Operational Effectiveness;
Demonstrates strong oral and written communication skills;
Builds strong relationships with clients and external actors;
Remains calm, in control and good humored even under pressure;
High degree of self-motivation and initiative;
Willingness to learn and apply new analytical approaches.
Required Skills And ExperienceEducation
The candidate must be enrolled in a graduate school programme (second university degree or equivalent, or higher);
Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
Knowledge of disaster management is an asset.
Experience
Experience in event organization, in analytical research and in online social media and communications strongly desirable;
Sound computer skills and experience using the Internet and web based applications and content management systems.
Conditions Of The Internship
Interns are considered gratis personnel. They are not staff members;
Interns are not financially remunerated by UNDP. The costs associated must be borne by the nominating institution, related institution or government, which may provide the required financial assistance to its students; or by the student, who will have to obtain financing for subsistence and make his or her own arrangements for transport, accommodation, etc;
UNDP accepts no responsibility for costs arising from accidents and/or illness or death incurred during the internship.
Working Arrangement
The Intern is expected to report for work in UNON or IGAD premises. -
Regional Research Manager
Responsibilities:
Management of East African research staff
Management of and contribution to African IDC CIS contribution from East Africa
Provide business development and pre-sales support to the East African region
Oversee consulting project deliverables originating from the East African Research team
Present research and consulting findings to senior level audiences at IDC led and custom client events
Research leadership and specialization in the IT services area for East Africa
Management of East African research quality and delivery
Qualifications:
Bachelors University degree in ICT, Science, Commerce. A Masters degree will be given preference.
Research management and client and sales management skills, preference will be given to candidates with specific ICT sector B2B research and consulting experience
People management experience and emotional maturity
Familiarity with IT market developments and knowledge of the ICT market in East Africa
Established relationships with research and consulting users at the largest IT vendors in East Africa would be an advantage;
Solid background in B2B market research, professional services industry or consulting;
Exceptional use of MS Excel, Powerpoint and Word software packages
Excellent analytical thinking skills and detailed understanding of macro-economic and commercial environment influencing the East African ICT sector
Excellent knowledge of written and spoken English;
Flexibility and ability to adapt to ambiguous working demands
Willingness to work in a growing and fast-changing environment;
10-12 years of business experience -
Chief Information Officer and Projects Delivery
Job Details
Scope of the position: The CIO and Projects Delivery is responsible for technology business leadership and vision in project and service delivery.
They will provide and maintain a single source of consistent information to business. They will ensure and verify service performance against stated Service Level Agreements while overseeing and managing the projects in the quality analysis stage and final delivery.
They are responsible and accountable for day-to-day service operations and performance. The CIO will establish and direct the strategic long-term goals, policies and procedures for Hardware department and Quality Analysis.
Principal Duties and Responsibilities:
Provide leadership and customer support for large national field support organization.
Provide leadership and oversight to a centralized technical support desk supporting a wide variety of corporate customers and technical assets.
Verify service operations against stated Service Level Agreements and Operational Level Agreements
Manage “live” technical environments on a day to day basis
Develop and maintain policies, principles and definitions of service packages
Agree and document service definitions with all relevant parties
Maintain the service catalogue comprising of all services provisioned
Ensure consistency between the service catalogue and the overall service portfolio
Define and create the overall service measurement framework that determines service efficiency
Define and maintain the overall Service Monitoring and Reporting schedule
Design and maintain a service dashboard to capture and report aggregate service performance
Define potential service improvement opportunities
Manage directly a staff of three direct reports with indirect oversight of a staff of approximately 20 resources
Help business operations utilize information systems to improve efficiency.
Rely on extensive experience and judgment to plan and accomplish goals.
Recognize new developments in information systems technology, and anticipates organizational modifications.
Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property.
Function as top-level contact to assist end users in determining IS requirements and solutions.
Any other work as assigned
Education and Experience Requirements:
Strong software technical experience with references
Bachelor’s degree in Business Administration, Software development or related field / Advanced degree strongly preferred
IT Management and Leadership Experience
Must possess organizational, time management, and motivational skills
Ability to analyze problems, determine solutions and produce the desired outcome
Must be a team player with a strong work ethic
Provide Customer Service above and beyond what is expected
Certifications or commensurate experience.
Additional Requirements:
Experience at working as a leader and collaborator in a team-oriented environment is essential.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Flexible during times of change.
Ability to read communication styles of team members and customers who come from a broad spectrum of disciplines.
Persuasive, encouraging, and motivating.
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
Ability to defuse tension among project team, should it arise.
Ability to bring project to successful completion through organizational dynamics.
Strong written and oral communication skills.
Strong interpersonal and operational skill sets
Adept at conducting research into project-related issues and products – strong analytics skills.
Must be able to learn, understand, and apply new technologies.
Strong Customer service skills and focus required.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Tenacious, driven, energetic and a high degree of professional integrity.
Strong technical knowledge and experience in delivering improvements to these processes
Business awareness of the impact of service levels and any associated failures
Strong documentation skills, ability to clearly aggregate data
Experience of leading cross functional teams and managing relationships with business customers
Proven leadership and management skills
Interact well with co-workers, supervisors and management.
Understand and follow posted work rules and procedures.
Accept constructive criticism.
Maintain Professional appearance and demeanor at all times.
Problem solving skills -
Program Consultant
He/she will work as part of the WEE team and under the overall guidance of the WEE Advisor. S/he will also be in close communication with focal points from the partners involved in the implementation of the Project and the wider WEE set of partners.Duties and Responsibilities
Implementation, coordination and management of the Post-harvest initiative – in the lead-up, execution, and post-event phases, coordination and management of the Postharvest project, providing essential support to ensure the effective delivery and implementation of the initiative; consistent with UNWOMEN rules and regulations, including:
Partnership management, communication and coordination for the project;
Maintain knowledge repository; write up of cases and prepare inputs;
Ensure information and updates are shared with all partners of the project;
Organize and follow-up (including minuting and filing of minutes and records) regular meetings;
Monitoring and supporting compliance with donor requirements and reporting results including:
Maintain the donor reporting matrix; tracking donor contracts to ensure timely reporting, UN Women’s contractual obligations and other delivery and reporting requirements;
Support the implementing partners in timely preparation of reports – follow up with partners for timely delivery of results based programming; consistently review partners’ reports to obtain the information required for reporting and quality control;
Draw good practices and knowledge emerging from the initiative and document them for learning;
Identify scale up/optimization opportunities in the projects and disseminate them to inform adaptation of ongoing programs, development of new component in the projects and/or inform new programs/activities;
Act as primary liaison with partners on evaluation related matters;
Disseminate M&E findings and information to partners and relevant stakeholders;
Support to programme development.
Managing the regional resilience and gender agenda, including thematic follow-up, contribution to concept development, technical advisory, drawing on the Rockefeller project, liaison with country offices;
Support the innovation agenda in the region;
Programme support to the Cost of the Gender Gap study;
Support in any other duties as requested. CompetenciesIntegrityCore Values/Guiding Principles:
Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
Professionalism
Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
Cultural Sensitivity And Valuing Diversity
Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.
Core CompetenciesEthics and Values:
Demonstrate and safeguard ethics and integrity.
Organizational Awareness
Demonstrate corporate knowledge and sound judgment.
Development And Innovation
Take charge of self-development and take initiative.
Work In Teams
Demonstrate ability to work in a multicultural, multi ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds.
Communicating And Information Sharing
Facilitate and encourage open communication and strive for effective communication.
Self-management And Emotional Intelligence
Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior towards others.
Conflict Management
Surface conflicts and address them proactively acknowledging different feelings and views and directing energy towards a mutually acceptable solution.
Continuous Learning And Knowledge Sharing
Encourage learning and sharing of knowledge.
Appropriate And Transparent Decision Making
Demonstrate informed and transparent decision making.
Functional Competencies
Ability to perform a variety of specialized tasks related to results management, including support to design, planning and implementation of programme, managing data, reporting;
Organized and systematic in areas such as record keeping;
Focuses on result for the client and responds positively to feedback;
Consistently approaches work with energy and a positive, constructive attitude;
Remains calm, in control and good humoured even under pressure;
Demonstrates openness to change and ability to manage complexities;
Shares knowledge and experience;
Actively works towards continuing personal learning and applies newly acquired skills;
Strong ability to deal with pressure;
Knowledge of UN software systems such as ATLAS is an added advantage.
Leadership And Self-Management
Focuses on result for the client;
Consistently approaches work with energy and a positive, constructive attitude;
Demonstrates strong oral and written communication skills;
Remains calm, in control and good humored even under pressure;
Demonstrates openness to change and ability to manage complexities;
Responds positively to critical feedback and differing points of view;
Solicits feedback from staff about the impact of his/her own behavior. EducationRequired Skills and Experience
Master’s Degree in development-related studies (Business or Public Administration, Economics, Political Sciences or Social Sciences would be desirable, but is not required).
Experience
At least five years of progressively responsible programme support /management experience in an international team environment;
Experience with successful coordination and management of programmes and partnerships, preferably in the UN system;
Experience in reporting monitoring, evaluation and results-based management, including donor reporting;
Experience of supporting capacity of partner organizations in the areas of planning, monitoring, evaluation and reporting;
Demonstrated experience in capturing learning, documenting and sharing knowledge;
Familiarity with innovative approaches;
Knowledge and Experience of UN systems for finance and procurement;
Documented team-player with strong track record of timely and high quality delivery;
Experience in the usage of software packages including Microsoft Office packages.
Language
Fluency in English is required, knowledge of another UN language is an added advantage. -
Software Developer Intern
Job Details
The successful candidate will be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.
Responsibilities
Execute full lifecycle software development
Write well designed, testable, efficient code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Tailor and deploy software tools, processes and metrics
Serve as a subject matter expert
Comply with project plans and industry standards
Requirements
Proven work experience in software engineering will be an added advantage
Knowledge or ability to develop software in C, C++, C#, Java or other selected languages
Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
Knowledge or experience in developing web applications using at least one popular web framework (e.g Spring MVC)
Quick and keen learner
BS degree in Computer Science or IT
Knowledge in Android will be added advantage