Company Founded: Founded in 1963

  • Sales Representative

    Sales Representative

    Job Description
    Reporting to: Sales & Marketing Executive
    Key Activities Include: 

    Identifying potential competitors and advising the board on the best strategies to be competitive.
    Carry out market research on the position of the Society products in the eyes of the customers and recommending to the board on areas of improvement in order for the Society product to remain relevant in the market.
    To gather market intelligence on competitors, environmental factors and advising the board on the best strategies to take to overcome the anticipated challenges.
    To identify, retain and expand new markets for Society products continuously. 
    Ensuring customers get good milk on time to guarantee stable profits.
    Conducting proper analysis of the market to avoid rejects for society product due to poor market.
    Liasing with the Society Milk Quality assurance department to make sure Society products are of good quality, quantity and form.
    Liasing with Accounts department to make sure all the proceeds from Pouch sale are remitted immediately and those one given on credit have proper documentation for timely debt collection hence realization of profits on time.
    Maintaining Client records
    Collaborating with all with all members of staff of the Society and stakeholders to make sure that the Society Maximize on its Pouch sales.
    Driving and handling Society Sales Vehicle from any careless damage and maintaining the highest cleanliness possible while maintaining a timely service timetable in order to make sure the vehicle remains operational throughout.
    Take necessary care of the vehicle from any external threat by making sure that all the security garget are working and always are applied while parking the vehicle anywhere.
    Any other duties assigned to you by your seniors

    Qualification, Experience 

    Diploma in Sales and Marketing 
    Experience in  dairy products Sales
    Understanding of the Sales process and dynamics
    With at least 2 years in a dairy Industry

    Skills and Personal Attributes

    Strong Sales and Marketing  skills
    Good command of English, both written and oral 
    Excellent communication and customer service skills.
    Must be presentable.

  • Deputy Chief of Party / Technical Leader for Learning and Adaptive Management

    Deputy Chief of Party / Technical Leader for Learning and Adaptive Management

    Project: Resilience Learning Activity
    Reports To: Chief of Party
     
    Grade: 9

    Overview of Resilience Learning Activity: The Resilience Learning Activity (RLA) USAID/East Africa flagship learning award was fully executed effective October 1, 2019. It will support regional and country-level institutions to conduct and act upon resilience learning for key knowledge gaps in the Horn of Africa, contributing to the region’s Journey to Self-Reliance.
    By building the capacity of institutions to improve analytical capacity, increase the evidence base for resilience programming, and strengthen CLA systems and networks, RLA will contribute to the HoRN’s objective to strengthen regional and cross-border collaboration and improve evidence-based learning.
    Job Summary: This position combines the strategic leadership of a Deputy Chief of Party role with the technical expertise and nimble approach to institutional learning of the Technical Leader for Learning and Adaptive Management.
    This role is responsible for providing technical leadership and direction in the implementation of learning and adaptive management interventions for the Resilience Learning Activity. He / She directly supervises the PREG/KW Coordinator.
    Essential Duties and Responsibilities
    Deputy Chief of Party

    Support the Chief of Party in providing leadership management and technical direction to staff, ensuring an integrated and common vision.
    Play a lead role in interacting with key stakeholders, including PREG development partners, government officials, and private sector partners.
    Ensure quality control and timeliness of all deliverables. Prepare and contribute to workplans financial, logistical, and other documents as requested to facilitate successful implementation of the program.

    Technical Leader for Learning and Adaptive Management

    Provide technical leadership and direction in the implementation of learning and adaptive management approaches and interventions based on best practices and global learning.
    Support the development and test the efficacy of data visualization tools, methods, and analytics to foster learning and adaptive management.
    Leverage informational sources and innovative and well-established research methods including observations, assessments, surveys, and reports to drive learning and adaptive management.
    Oversee local organizations’ preparation and implementation of learning events, forums, platforms, conferences, and workshops.
    Oversee learning and adaptive management and organizational capacity building initiatives.
    Actively support internal and external learning processes, including activity implementation (and events) debriefing, identifying and analyzing lessons learned from technical activities. Manage short-term technical assistance in the areas of learning, instructional design, and institutional behavior change.

    Qualifications

    Minimum of 10 years’ experience in project management
    Demonstrated expertise and a minimum of 5 years of experience in facilitating cross-sectoral (multidisciplinary) learning and adaptive management efforts.
    Demonstrated expertise and a minimum of 5 years’ experience in resilience programming preferred.
    Advanced degree in management, organizational development, instruction, education, communication, or related field.
    Thorough knowledge and demonstrated experience applying design thinking principles and tools to solve development challenges
    Demonstrated experience in facilitating multi-stakeholder, multi-sectoral learning and adaptive management efforts.
    Demonstrated experience developing content and coordinating learning events, as well as applying diverse adult and organizational learning including coaching, mentoring, peer-to peer, and others.
    Proven skills and expertise in women’s empowerment and gender-sensitive contexts.
    Superb interpersonal, written, and verbal communication skills.
    Regional experience and thorough understanding of East African context preferred.
    Kenyan candidates are strongly encouraged to apply
    Fluent language skills in English.

  • Data Management and Analysis Intern

    Data Management and Analysis Intern

    Reports to: Regional Monitoring and Evaluation Manager
    Location: Nairobi
    Travel: N/A
    Duration: 3 months
    Program Description: Since March 2018, TechnoServe in partnership with Partners in Food Solutions through the Alliance for Inclusive and Nutritious Food Processing (AINFP) has been transferring technology and know-how to food processors in Kenya, Tanzania, Ethiopia and Zambia with the ultimate aim of creating a more competitive food processing sector that generates inclusive economic growth.
    The program is a partnership between United States Agency for International Development (USAID), Partners in Food Solutions (PFS), and TechnoServe whose goal is to increase the production of safer, more nutritious foods that prioritizes procurement from local smallholder farmers and increases the availability of these food products to base-of-the-pyramid (BOP) consumers.
    Our theory of change posits that this can be achieved by connecting small to medium enterprise (SME) food processors with appropriate technical assistance, local suppliers, distribution channels and financing. The access to finance component is implemented in partnership with Initiative for Smallholder Finance (ISF) Advisers.
    Data Management being a critical aspect of the program, including data collection, capture, storage, processing, analysis, reporting and dissemination, the program intends to engage a keen, analytical and methodical Intern who will support in updating and development of the required databases, including data merging, analysis and reporting.
    Key role and responsibilities
    Overall, the selected intern will support in data management and analysis for AINFP.
    Specifically, the intern will support AINFP M&E and country teams in:

    Updating of AINFP Monitoring an Evaluation data collection and tracking tool.
    Daily program data updating and management.
    Data collection, cleaning, analysis and interpretation.
    Undertaking statistical analysis of the program data, and identifying relevant trends, patterns and providing a summary of the key finding.
    Merging different data sets (both qualitative and quantitative data) and undertaking trend analysis and visualization over different time periods (monthly and quarterly).
    Developing a report, according to the agreed reporting plan, including visualizations and narrative interpretations of the findings as may be required.

    Required skills and experience

    Bachelor’s Degree in Statistics, Economics, Mathematics, or related field.
    At least 1year experience in data collection, large and complex data management and analysis.
    Advanced computer skills, including analytical software (e.g. Advanced Excel, SPSS, STATA).
    Strong analytical, report writing and presentation skills.
    Knowledge and experience in data collection and database management, with knowledge of different data collection methodologies.
    Knowledge of web-based surveys (e.g ONA, Kobo tool kit) is desirable.
    Strong inter-personal skills, including skills in coordination and ability to work in teams.
    Ability to present concise ideas/ findings, translate the data into an understandable document, write and speak clearly, easily communicating complex ideas.
    Ability to look at the numbers, trends, and data and get to concise conclusions based on the findings.
    Data is precise hence ability to be vigilant in data analysis to arrive at correct conclusions.
    Ability to work with large amounts of data and analyze large datasets: facts, figures, and number crunching.

    Success Factors
    Competency is a combination of knowledge, skills and abilities (KSAs) directly related to successful performance on the job.
    Core Competencies include:

    Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.
    Team Work/ Relationships: Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal. Ability to build and maintain effective relationships and networks.
    Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.
    Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.
    Communication: Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.
    Decision making/Problem Solving: Is able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgment in escalating issues where necessary.
    Results Oriented/High-Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
    Planning & Time Management: Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.
    Business Acumen: The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.

    Job Specific / Technical Competencies include:

    Computer Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.
    Analysis, Research, Report Writing: Experience in business planning and analysis, modeling for feasibility and execution. Able to analyze and express oneself clearly in business writing.
    Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.
    Internal Client Focus: Client Focus is based on the ability to understand the organization’s needs and concerns in the short to long-term and to provide sound recommendations and/or solutions

  • Chief Credit Officer 

Chief Strategy, Business Development and Planning Officer 

Head of Procurement 

Head of Human Capital and Training

    Chief Credit Officer Chief Strategy, Business Development and Planning Officer Head of Procurement Head of Human Capital and Training

    The job holder heads the Credit Department and reports to the Managing Director. He/She is charged with the following responsibilities:- 
    Responsibilities

     Work closely with the Managing Director to develop and drive challenging but achievable Corporation’s strategic objectives and ensure that performance based schemes are in place to drive the business and achieve the results.
    Lead the AFC credit function and ensure that organic business growth in line with the Corporation’s strategies and plans are met.
    Using an open and inclusive management style, provide leadership focus for the management of the AFC credit strategies and policies through a highly motivated credit team.
    Ensure tight performance and process controls in the AFC loan portfolio.
    Ensure that the implementation of the AFC credit policies are supported by clear lines of accountability for each service level, section managers and staff in the department. 
    Cultivate and reinforce strong business relationships with existing customers and farmers and establish new and sustainable business linkages and partnerships as is appropriate.
    Accountable for planning and opening of new branches (outlets) in terms of expansion of the business.

    Qualifications and experience

    Bachelor of Science degree in Agriculture, Agricultural Economics or related fields
    Professional Master’s degree in Agricultural Economics, Agribusiness, Business Administration or related field from a recognized university.
    Must be computer literate
    Have training and exposure at senior Management level
    Ten years’ experience earned in a similar position in a busy service oriented environment preferably in the agricultural sector, banking sector or within a development financial institution.

    Personal specifications

    Possess/demonstrate project and process management skills
    Be a result oriented relationship builder with an exceptional entrepreneurial spirit and capacity to work under pressure without supervision in tough and competitive environment so as to grow a collectable portfolio and increase the volume of AFC lending business.
    Possess excellent organizing, mobilizing, interpersonal and influencing skills
    Be a team player who is able to develop strong relationships with a range of stakeholders and demonstrates ability to influence at multiple levels within the Agricultural Sector.

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  • Monitoring, Evaluation, Reporting and Learning Manager 

Office / Admin Assistant 

Communications Specialist

    Monitoring, Evaluation, Reporting and Learning Manager Office / Admin Assistant Communications Specialist

    Overview of Resilience Learning Activity: The Resilience Learning Activity (RLA) USAID/East Africa flagship learning award was fully executed effective October 1, 2019. It will support regional and country-level institutions to conduct and act upon resilience learning for key knowledge gaps in the Horn of Africa, contributing to the region’s Journey to Self-Reliance.
    By building the capacity of institutions to improve analytical capacity, increase the evidence base for resilience programming, and strengthen CLA systems and networks, RLA will contribute to the HoRN’s objective to strengthen regional and cross-border collaboration and improve evidence-based learning.
    Project: Resilience Learning Activity
    Department: M&E
    Reports To: Technical Lead for Data Analytics
    Grade: 6
    Job Summary: The Monitoring, Evaluation, Reporting and Learning (MERL) Manager will work on the USAID funded Resilience Learning Activity (RLA). RLA supports regional and country-level institutions to conduct and act upon resilience learning for key knowledge gaps in the Horn of Africa, contributing to the region’s Journey to Self-Reliance.
    Position Summary: The MERL Manager will coordinate project impact and results data in conjunction with the project team under RLA. He/she will be responsible for guiding the overall design and implementation of the RLA AMEL Plan in coordination with the RLA Technical Lead for Data Analytics.
    Key to this position will be management of the RLA M&E functions that include data collection, analysis, reporting, and knowledge management for learning and promoting accountability in project management.
    Critical to this position is setting up a project M&E system and ensuring effective implementation of the M/E system. The MERL Manager will champion learning as a critical function of M&E unit through various avenues such organizing review and reflection feedback sessions with all project stakeholders.
    Essential Duties and Responsibilities:
    Project Monitoring and Evaluation

    Oversee implementation of RLA MERL, develop performance monitoring indicators, AMEL Plan, and employs ACDI/VOCA M&E LEAP system.
    Recruits and supervises the work of two interns per year to assist with DQA, data collection/analysis, OPI measurement for RLA grantees, and assessments/studies/desk review exercises.
    Establish M&E systems and data collection efforts in collaboration with key stakeholders to ensure a process of evidence-based learning that improves understanding while strengthening local capacity, institutional development and sustainability of livestock market system activities.
    Coordinate with RLA program staff to undertake
    1) routine monitoring of program activities,
    2) the longitudinal baseline analysis as outlined in the program design document,
    3) an end line survey; and
    4) special studies or reports as determined necessary by program progress.
    Ensure impact on gender and resource utilization are tracked, monitored, analyzed and reported via the RLA M&E system; disaggregate all baseline and monitoring data by sex (and any other level of disaggregation as outlined in the indicator reference sheets) in data collection forms, databases and data collection processes;
    Works with RLA staff to ensure effective SLI with donor activities, and monitors learning, results, and adaptations using GIS data. Responsible the coordination of PREG layering databases and GIS mapping; coaches and trains PREG partners and RLA on GIS applications and geo-mapping data management.
    Designs data collection methodologies, ensures data quality, and analyzes data using PowerBI on RLA LEAP Page. Collaborates with Leader to select RLA Performance indicators, document PIRS and to synthesize and analyze M&E data.
    Manages ongoing data collection process on market actors and end markets in each county, in close consultation with County Teams. Trains RLA staff on survey design, questionnaires and ODK applications to collect, store and analyze data collected.
    Develop data quality standards and implement standard operating procedures to mitigate risk. Conduct periodic internal Routine Data Quality Assessments (RDQA) to assess the validity, reliability, integrity and timeliness of reported data and, where necessary, to adjust as per the data audit findings. Ensure accuracy and timely data reporting by working closely with partners and data enumerators by putting in place data collection and management procedures.
    Facilitate capacity building of staff, RLA partners, and grantees on M&E systems, data collection and understanding of indicators including strengthening the MEL capacity of our partners, particularly of local sub-grantee partners, is important for obtaining high-quality data and facilitating learning. Leads information/coaching sessions at Pause and Reflect events, RLA meetings, grant review/selection exercises to ensure constant alignment of activities and proposed investments with indicators and targets.
    Implement routine data quality spot check field visits to check the accuracy of reported data and the correct use of data collection tools. Through these visits, informal/refresher training will be provided to those involved in data collection. Also, verify all RLA M&E collected data including provision of dditional documentation for data verification will be added on a case-by-case basis, to assess consistency between the original data and that entered in the database.
    Recruits and manages Research Assistants and Data Entry clerks in support of the above activities.

    Reporting

    Work with Tech Lead for Data Analytics to write project performance reports by proving analytical data in line with project performance indicators
    Review project and other partners reports by extracting and synthesizing performance data and use the same undertake further analysis.

    Learning

    Guide the process for identifying key learning questions and parameters for monitoring project performance and comparing with targets, and spearhead the overall project learning agenda through quarterly reviews, reflection and planning sessions.
    Facilitate the project team to document lessons learned through case studies and other methods such as most significant change
    Provide leadership in sharing lessons learned through workshops, seminars and other forums
    Promote best practices as well as contribute to regional (Nairobi) and headquarters (Washington) efforts to build effective learning systems as well as contribute to knowledge transfer during communities of practice.

    Coordination and Compliance

    Liaise and coordinate with RLA Partners, RLA program staff, and ACDI/VOCA’s project management, M&E staff based in the regional office and ACDI/VOCA home office in Washington DC.
    Coordinate with other stakeholders and organizations working in ACDI/VOCA’s implementation area, to share data management tools, project activity data and lessons learned, as well as to maximize cost effectiveness of data collection, ensure use of existing information and avoid duplication of results tracking.
    Represent ACDI/VOCA on external M&E-related working groups at USAID, other PREG partners, task forces, conferences, publications and panels.
    Ensure compliance with USAID policies and procedures, as well as ACDI/VOCA’s corporate M&E policy and procedures.

    The MERL Manager will carry out other roles and responsibilities in accordance with ACDI/VOCA policy and the applicable laws of Kenya.
    Qualifications:

    Master’s degree in social sciences, environmental science, development or any related field, and with relevant training in monitoring and evaluation;
    Five (6) years’ experience in monitoring and evaluation in complex organizational set-ups, preferably working with USAID is strongly preferred.
    Experience working in arid and semi-arid experience as well as working with pastoral communities
    Strengths in GIS and design of data collection tools
    Fluency in English is required

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  • Chief of Party, Kenya Leader with Associate Awards, Kenya

    Chief of Party, Kenya Leader with Associate Awards, Kenya

    ACDI/VOCA is seeking candidates for a Chief of Party role for Feed the Future Leader with Associates Awards (LWA) and Livestock Market Systems (LMS) Activity in Kenya funded by USAID. The project enables people, households, and communities to increase their resilience, sustainably moving out of poverty and chronic vulnerability.
    The COP will focus on developing and overseeing the implementation of strategies across Associate Awards, will lead coordination and development within the overall USAID Kenya LWA portfolio and will provide technical supervision of livestock market systems activities.
    Responsibilities

    Provide overall leadership and technical direction for the program, including leading the strategic planning, implementation and reporting
    Provide overall technical vision, leadership, and project management
    Manage and supervise work of all international consultants, local project staff and subcontractors
    Ensure technical, schedule, and financial performance of the project in accordance with USAID rules and regulations, the scope of work, and annual work plans
    Serve as the project’s key liaison with headquarters, government counterparts, private sector stakeholders, subcontractors, academic institutions, and other local partners to exchange information and develop professional relationships
    Serve as the primary point of contact with USAID regarding day-to-day implementation and management matters relating to the contract
    Collaboratively create and implement a strategic, long-term programmatic vision
    Evaluate sub-contractor and grantee activities through consultative meetings, site visits and reporting requirements
    Ensure that the activities and results are implemented in a timely manner within the approved budget
    Design, develop and implement strategies and project work plans to improve livestock productivity, strengthen market linkages, and expand access to markets for pastoralists
    Analyze project impact and challenges to adaptively manage the project to meet or exceed results
    Develop professional relationships, and further program goals and objectives
    Oversee program administration, human resources management, budget pipeline, and finances, ensuring compliance with USAID and ACDI/VOCA policies and procedures
    Represent ACDI/VOCA at meetings and events as required and keep HQ informed regarding new opportunities in the country and region

    Qualifications

    Advanced degree in business, agricultural sciences, livestock, animal health and science, livestock management, or related field
    Minimum ten years of progressively responsible supervisory work experience including direct supervision of professional and support staff and assembling teams working on multi-faceted international development projects, preferably in Africa
    Proven Chief of Party experience on a large, complex USAID-funded contract of comparable complexity and scope
    Ability to collaborate successfully with host-country government officials, international donors, and private sector stakeholders
    Extensive management experience and strong leadership and communication skills required
    Demonstrated leadership, versatility, and integrity
    Strong communications and interpersonal skills with evidence of ability to productively interact with a wide range and levels of organizations (producers, government, private sector, NGOs, and research institutions)
    Demonstrated ability to build coalitions and networks that can provide synergies and sustainable solutions to food security issues
    Experience in conflict areas or similar environments preferred

  • Gender Expert

    Gender Expert

    Tanager, an ACDI/VOCA affiliate, is promptly seeking a Gender Expert for Impacting Gender & Nutrition through Innovative Technical Exchange in Agriculture (IGNITE) project funded by the Bill & Melinda Gates Foundation. This 5-year project will improve household nutrition and women’s empowerment by strengthening African institutions’ ability to integrate nutrition and gender in agriculture interventions and business practices.
    The Gender Expert will provide thought leadership on the development of tools, resources, and models that will facilitate the integration of gender into agriculture interventions. S/he will lead provision of technical services to IGNITE clients, supporting them to design, implement, and monitor gender-sensitive business strategies and agriculture activities in Burkina Faso, Ethiopia, Nigeria, and Tanzania.
    RESPONSIBILITIES:

    Lead the analysis of research and field assessments to identify gender-specific challenges and opportunities for female social and economic empowerment, particularly in household decision-making.
    Co-create the design and implementation of gender activities that employ inter-generational and male engagement approaches.
    Design and conduct participatory training and workshops on gender mainstreaming for clients.
    Collaborate with evaluation partners in designing tools and assessments that identify most effective and efficient models for increasing women’s empowerment in agriculture.
    Advise on and support development, collection, and analysis of indicators for measuring gender gaps and empowerment; identify and mitigate risks for intended and unintended impacts; support collection of sex- and age-disaggregated data.
    Support clients on development, refinement, alignment, and/or roll-out of policies and procedures to promote gender mainstreaming and equitable business practices.
    Contribute to development of case studies that make the business case for integrating gender into agriculture activities and business plans.
    Develop and test tools that integrate both gender and nutrition into the design and implementation of agriculture activities.

    QUALIFICATIONS:

    Advanced degree in sociology, anthropology, women’s studies, gender studies, or other related discipline.
    Minimum of 8 years of progressively responsible experience in sub-Saharan Africa, in at least 3 different countries; with an international NGO mainstreaming gender equity into food security, nutrition, or agriculture programs.
    Minimum of 5 years’ experience facilitating training on gender, leading gender analysis and/or gender audits, providing gender technical support to organizations and institutions; OR an equivalent combination of education and experience.
    Proven successful ability to conduct gender analyses, including leading research teams, facilitating focus groups, and conducting interviews.
    Experience working with agricultural market systems, rural producers, farmers’ associations, agribusinesses, private sector agricultural production, marketing, or sales, and/or governments.
    Demonstrated ability to develop evidence-based recommendations and interventions to promote gender equity and women’s empowerment.
    Demonstrated knowledge of social and behavior change communication theory and techniques.
    Understanding of nutrition-sensitive agriculture concepts in Africa and ability to integrate a nutrition-sensitive lens into gender approaches.
    Excellent verbal and written communication skills, including demonstrated ability to write required documents, analyses and reports in a clear, concise, well-organized manner.
    Fluency in English, written and oral, required; French language skills strongly desired.
    Ability to travel in Sub-Saharan Africa for up to 40%.

  • ACDI/VOCA Kenya – Analytics- Technical Lead 

Knowledge Management- Technical

    ACDI/VOCA Kenya – Analytics- Technical Lead Knowledge Management- Technical

    The Resilience Learning Activity (RLA) USAID Kenya and East Africa flagship learning award supports regional and country-level institutions to conduct and act upon resilience learning for key knowledge gaps in the Horn of Africa, contributing to the region’s Journey to Self-Reliance.We are currently seeking a dynamic and proven leader with technical expertise and experience in donor-funded programs as the Analytics-Technical Lead. This is a Senior Level Management position which reports directly to the Program’s Country Director/ Chief of Party.Responsibilities

    Manages analytics, monitoring and evaluation (M&E) of the program.
    Provide technical leadership and direction in the implementation of robust and evidence-based assessments and analysis informed by best practice and most recent research;
    Oversee design and methodology of analytical studies, assessments, and surveys conducted through local organizations;
    Ensure integration of social inclusion and gender dimensions across assessments and analyses
    Conduct regular field visits to monitor community projects for compliance, efficiency in implementation, and overall satisfaction of beneficiaries and stakeholders.
    Manage short-term technical assistance and third-party evaluators

    Qualifications

    Advanced degree in evaluation/research methods, economics, development studies, sociology/anthropology, or a related field; additional M&E specialized training or certification preferred
    Minimum 5 years of experience managing analytics, evaluation, data analysis, qualitative studies, action research, case studies, and meta-analyses
    Demonstrated experience managing multicultural teams and third-party evaluation contractors.
    Demonstrated commitment to integration of gender, youth, and social inclusion dimensions.
    Regional experience and thorough understanding of East African context
    Fluent language skills in English

    To apply please submit a resume to HRKenya@acdivoca.org no later than December 2, 2019. The applications will be reviewed promptly upon receipt, only finalists will be contacted. ACDI/VOCA is an equal opportunity employer.

    Position open exclusively to Kenyan Nationals.

     

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  • Regional Monitoring Manager, Coffee Africa

    Regional Monitoring Manager, Coffee Africa

    Supervisor: Global Coffee Sustainability Director
    Travel: International approximately 30%
    Grade: 10b
    Position Description: The Regional Monitoring Manager, Coffee Africa provides strategic and technical oversight of monitoring systems for our coffee practice in Africa. The regional monitoring manager will oversee the development and management of digital systems that collect, analyze and present data on farmer attendance and program performance monitoring (PIMA). PIMA is the monitoring platform for Coffee Africa programs at TechnoServe, tracking program performance and staff activities.
    Tailored PIMA reports are used by all levels of management to make informed management decisions. The system currently provides monitoring of training attendance and training observation assessments. The vision for PIMA is that it will provide real-time monitoring of all program activities leading to increased program quality and cost efficiency.
    Primary activities include, but are not limited to:
    PIMA Monitoring System

    Oversee the development and management of the PIMA monitoring system to track field management of programs
    Working with program management teams to design, test and roll-out new features in the PIMA system to track performance of field teams and the efficiency of program interventions
    Ensure tailored weekly PIMA dashboards are delivered to all relevant management and field staff
    Ensure Standard Operating Procedures are in place as a guide to users

    Coffee Farm College Farmer Attendance

    Oversee the development and management of farmer attendance collection systems to ensure data is collected and analyzed in a timely manner
    Develop and oversee back-checking systems that ensure farmer attendance is recorded accurately
    Oversee farmer attendance databases to ensure accuracy and integration with donor databases, where applicable
    Oversee generation of monthly and quarterly attendance scorecards for all Coffee Farm College programs ensuring accuracy
    Ensure Standard Operating Procedures are in place as a guide to users

    Required Skills & Experience:

    Bachelor’s degree in management, business administration, agricultural economics, international development or relevant field, or equivalent work experience
    At least 7 years of relevant IT System development and delivery experience, including systems development, implementation, operations, maintenance, and support activities, within a relevantfield (e.g., Access to Finance, Micro-Finance, Farmer Outreach, Mobile-Payments)
    Strong leadership, supervisory, communication and coordination skills required
    Strategic and analytical thinking skills
    Exceptional interpersonal and cross-cultural skills
    Fluent user of MS Word, Excel, PowerPoint
    Previous experience with Salesforce or similar data management platforms advantageous

    Physical Requirements:
    The person in this position must be able to:

    Travel in work environments that may present physical challenges in regard to traversing rough terrain, tolerating extreme climate/weather conditions, and at times safety, security and/or health concerns.
    When not in the field, may remain in a stationary position for an extended number of hours throughout the day using a computer, frequently communicating by telephone or Skype, and in meeting with others
    Occasionally move items weighing up to 20 lbs. and able to transport and position their luggage when traveling;
    Occasionally ascend/descend stairs; and
    Frequently move about inside the office to access files, cabinets, office machinery, and meeting rooms.

    Success Factor
    Core Competencies include:

    Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.
    Team Work/ Relationships: Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal. Ability to build and maintain effective relationships and networks.
    Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.
    Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.
    Communication: Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.
    Decision making/Problem Solving: Is able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.
    Results Oriented/ High Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
    Planning & Time Management: Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.
    Business Acumen: The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.

    Job Specific / Technical Competencies include:

    Computer Literacy: Demonstrates knowledge and ability to use specific computer programs or applications for own functional area. Has the ability to improve performance by integrating new and existing technology into the workplace.
    Analysis, Research, Report Writing: Experience in business planning and analysis, modeling for feasibility and execution. Able to analyze and express oneself clearly in business writing.
    Innovative Mindset: Curious inquiries, asks questions and seeks out information from multiple sources, learns from mistakes, sees change as an opportunity.
    Internal Client Focus: Client Focus is based on the ability to understand the organization’s needs and concerns in the short to long-term and to provide sound recommendations and/or solutions.

    Managerial Competencies Include:

    Emotional Intelligence: The act of knowing, understanding, and responding to emotions, overcoming stress in the moment, and being aware of how your words and actions affect others. Emotional intelligence consists of 4 attributes: self-awareness, self-management, social awareness, and relationship management.
    Strategic Thinking: Managers should recognize key actions, underlying problems, make connection and patterns, see consequences and implications. Anticipates obstacles realistically and plans ways to deal with them.
    Staff Development: managers are required to work with employees to plan on the development of skills and abilities so that they can fulfil current or future job/role responsibilities more effectively.
    Trust to Delegate: managers should have trust and willingness to assign responsibilities to direct reports and give them discretion and authority to carry them out.
    Feedback/Coaching (mentoring): managers should give instructions, suggestions, explanations, and feedback to subordinates. (SPI+R)

  • Technical Leader for Knowledge Management

    Technical Leader for Knowledge Management

    Job Description

    PROJECT: Resilience Learning Activity
    DEPARTMENT: AA3
    REPORTS TO: COP
    GRADE: 8
    OVERVIEW OF RESILIENCE LEARNING ACTIVITY
    The Resilience Learning Activity (RLA) USAID Kenya and East Africa flagship learning award was fully executed effective October 1, 2019. It will support regional and country-level institutions to conduct and act upon resilience learning for key knowledge gaps in the Horn of Africa, contributing to the region’s Journey to Self-Reliance. By building the capacity of institutions to improve analytical capacity, increase the evidence base for resilience programming, and strengthen CLA systems and networks, RLA will contribute to the HoRN’s objective to strengthen regional and cross-border collaboration and improve evidence-based learning.
    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Provide technical leadership and direction in the implementation of effective KM, that includes tacit and explicit knowledge, content management, and knowledge sharing strategies.
    Provide guidance on KM governance, social networking, and collaboration.
    Lead organizational capacity assessments and capacity building related to KM content, architecture, and infrastructure.
    Support field-level resilience partnerships in designing strategic communication plans for communicating learning to high-level stakeholders (donors, government, etc.) and supporting in the systematic delivery of related products.
    Actively support the creation of and participation in relevant external and internal information sharing platforms.
    Oversees techniques for information mapping, dissemination, KM campaigns, strategies for collecting tacit and explicit knowledge,and knowledge audits.
    Provide support to local organizations that are facilitating learning forums and platforms, communities of practice, trainings, and other forms of knowledge capture and transfer.
    Provide tailored support to M&E and Learning derived from county specific resources.
    Manage short-term KM technical assistance and vendors.
    Actively participate in PREG meetings and task groups as assigned.
    Serve as Acting COP in the absence of COP.

    QUALIFICATIONS

    Advanced degree in knowledge management,  communications, or other relevant field; additional technical certification preferred.
    Minimum 5 years of experience in engaging and managing KM and communication activities in the region and/or Kenya.
    Strong interpersonal, teamwork, and leadership skills.
    Demonstrated experience in KM and communications related to resilience, food security, livelihoods, market systems, or private sector engagement programming.
    Superb written, and verbal communication skills.Regional experience and thorough understanding of East African context.
    Fluent language skills in English.