Jobs Kenya

Company Founded: Founded in 1958

  • Database Administrator & Report Writer

    Database Administrator & Report Writer

    Reporting to the Head, ICT, the Database Administrator & Report Writer (DBA/RW) is responsible for;

    Modify and maintain existing databases and relational database management systems (RDBMS) with a focus on Microsoft SQL Server 2012 and later to industry standards and best practices.
    Database administration and security management
    Create and maintain routines for database backups and test restores with full documentation
    Troubleshoot and resolve database performance, replication, and security issues
    Design, implement and administer High-Availability, Disaster Recovery (HADR) configurations across the WAN.
    Participate in implementing business continuity and disaster recovery plans and testing
    Design, develop, publish, and maintain management dashboards and SSRS reporting solutions
    Work directly with decision-makers and end-users to understand, define, and document current and possible future reporting goals, needs, and requirements
    Utilizing a helpdesk tracking system, documents timely status and completion of requested reports and projects.
    Work as an integral member of the IT team to support the efficient and effective management of data throughout AutoXpress
    Performing day-to-day system management and support functions; developing reports requirements, systems implementation and deployment, systems support, helpdesk call logs.
    Reporting to management on the impact, effectiveness and utilization of the company’s systems
    Perform other duties as assigned.

    Does this sound like you?

    A degree in Computer Science, Management Information Systems, Engineering, or another relevant field.
    Database certifications, such as Microsoft Certified Database Administrator are desirable
    A minimum of 3 years of relevant work experience as a Database Administrator.
    Excellent design skills; conceptualize complex data flows/transformations and implement them using ETL tools (SSIS)
    Proven experience with either SSRS, Crystal Reports, and technical requirements analysis
    Systems development knowledge and/or experience and/or network administration experience are an added advantage.

  • Project Administrator ICS-Taita Taveta

    Project Administrator ICS-Taita Taveta

    The Project Administrator cover will be responsible supporting the ICS project at the community level, supervising and supporting a pair of volunteer Team Leaders to provide adequate pastoral support to a team of UK and Kenyan volunteers, and facilitating learning for Team Leaders and Volunteers during placement period and post placement period in Taita Taveta

    Project development in the host community

    Assess and identify partners with co-shared objectives as guided by ICS and VSO standards.
    Support partners to develop appropriate and relevant project descriptions and activities in line with the VSO thematic areas of focus.
    Appropriate and fit for purpose volunteer placements with SMART aims and objectives identified, orientated and risk assessed.

    Partners Capacity Building

    Identifying support and capacity gaps amongst partners including host homes.
    Capacity building partners including Volunteer Management System (VMS) Training, Host-Homes orientation, Social Inclusion etc.

    Volunteer and Team Leaders Management and Support

    Provide adequate support and supervision of volunteers and Team Leaders (TLs) throughout the programme.
    Promote and encourage appropriate behaviour and ensure safety and security standards procedures are met and understood.
    Support TLs and volunteers to build effective and enabling relationships with host country counterparts and adapt effectively to a different culture and working environment. Prepare references for alumni and volunteers based on their performance and supporting early returns and medical cases

    Facilitation and Training

    Promote learning amongst volunteers on global, cross-cultural and intercultural issues through the delivery of training and learning tools and support youth led and on-placement training throughout the programme. Deliver training using participatory approaches and skills to volunteers, which adequately equip them for their placements.
    Oversee Team Leaders and volunteers induction training including In Country Orientations , In Community Orientations and support to deliver youth-led training and learning activities throughout the programme

    Relationship management and partnership working

    Work effectively with ICS PO and act as a representative of VSO Kenya and partners at all times. Support Host Homes and Placements organizations in promoting learning, cross-cultural engagement and relationship building. Ensure that all programme partners and stakeholders are kept regularly informed about the progress of the in-country programmes

    Monitoring and Evaluation and Reporting

    Capture learnings from all volunteers, stakeholders and outcomes in accordance with the overall purpose and objectives of the programme. Develop quality team plans, debrief reports, cumulative monitoring tools and project updates. Support volunteers is documenting their learning journeys and case studies. Reporting on any medical, safety and security incidents.

    Budget Management

    Source and use cost effective means and measures in the community to ensure value for donor money and quality project.
    Develop monthly work plans with budget projections for the community. Manage the community budget and submit weekly reports to the country office

    Promote active citizenship amongst the youth

    Provide post placement support through regular follow-ups, linkages to opportunities as well as engagement in ICS activities, advocacy and leadership elements.
    Provide Post placement support for the Return Volunteers (Action At and Home). Support youth in developing and refining social action project proposals.
    Support alumni in implementing social action projects

    Security and safety of volunteers and primary actors and disciplinary management

    Conduct community, partners, host homes and activity risk assessments. Review the risk assessments on quarterly basis and share updated reports with the County
    People Manager. Medical facilities assessed and approved prior use of services.
    Incidences documented and reported to the country people manager as stipulated in VSO and ICS incident reporting protocol.
    Ensure volunteers are aware of expected code of conduct.
    Manage disciplinary issues and ensure they are documented and disciplinary process followed as guided by ICS disciplinary procedures. Volunteers, TLs and partners grievances are managed in a professional manner and documented

    Project Administration and Logistics

    Organize project logistics within the community, prepare requisitions for materials, equipment, training venues, accommodation etc. as required.
    Liaison with programme Assistant and Officer for support required outside the community. Develop service Terms or reference and contracts as needed e.g. for Consultants

  • SharePoint Technical Lead

    SharePoint Technical Lead

    Job Description

    Responsibilities:

    Act as the lead for all SharePoint related Project and Change Request development, design and implementation
    Investigate solution options, carry out feasibility studies and provide technical solutions to address organisational knowledge management requirements
    Design, demo and deploy new SharePoint solutions, to improve ways of working
    Work with the Infrastructure team to develop and manage the Office 365 roadmap, leveraging new platform innovations as they are released
    Support integration with other core platforms as required
    Build strong relationships throughout the organisation and maintain a comprehensive understanding of business processes.
    Develop user training materials to promote adoption across the VSO footprint
    Provide technical user support for incidents escalated from the helpdesk and resolve system / application issues
    Lead in creating / authorising and managing the technical solution documents for changes, enhancements and new projects and provide quality assurance on any development delivered by third party suppliers.

    Knowledge/qualifications:

    Up to date knowledge of the Office 365 ecosystem
    Ability to configure SharePoint views and workflow to meet functional requirements
    Comfortable creating functional specifications, design and architecture documentation

    Experience:

    Demonstrable experience in successfully supporting Office 365 and SharePoint projects involving significant scale and business change
    Experience with and enthusiasm for coaching, mentoring and on the job training

    Skills/Abilities:

    Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
    Able to create a highly collaborative work environment consisting of both technical and subject matter experts.
    Strong problem-solving, critical thinking, and analytical skills, including substantial hands-on experience in complex process analysis and system design.
    Excellent oral and written communication skills (in English) required
    Strong Project management skills
    Proven business analysis skills
    Effective meeting facilitation skills
    Willing to travel
    Able to work effectively in a culturally diverse environment

  • Retail Customer Service Executive

    Retail Customer Service Executive

    AutoXpress is looking for a Retail Customer Service Executive who will be responsible for welcoming retail customers (physical as well as telephone) to the branch, responding to their enquiries, orienting them to the company products and providing information that helps them in making purchasing decisions. The person is responsible for ensuring exceptional customer service while maximizing profitability for the company.  
    Key Responsibilities
    Customer Service Skills:

    Welcome the customer to the branch (either physically or over the phone).
    Enquire and understand the customer’s needs and requirements.
    Recommend and select the right product to suit the customer’s requirements.
    Explain the product technical features and benefits to the customer; you may also have to demonstrate the use and operation of the product.

    Sales Skills:

    Explain the product technical features and benefits to the customer; you may also have to demonstrate the use and operation of the product.
    Cross sell other products by highlighting on their benefits in relation to the products being purchased.
    Offer correct value propositions to help them make correct purchasing decisions.
    Upon completion of the transaction, ensure that accurate documentation is done and payment is collected.
    Develop a rapport with the customer to encourage future business.
    Thank the customer for their patronage giving out contact details.

    Communication Skills:

    Make a follow up with the customer after an appropriate time to find out if they are enjoying the products and services. Communicate their feedback to the Branch Manager and resolve any complaints that they may have.
    Communicate any introduction of new products and services and any special offers to the customer.
    Inform management of customer requirements that are not currently available. For example, taking pictures of the vehicle and the part required.

    Attention to details:

    Maintain confidentiality of customer information at all times.
    Ensure all vehicles that come into our workshops have an inspection checklist before invoicing Go through
    Liaise with stores and workshop department and ensure that the correct goods and services are provided in an efficient and timely manner.
    Perform any other duties that may be required.

    Job Requirements

    Diploma/ degree in any relevant
    At least 2 years working experience in a similar position in the automobile industry or 3 years work experience in customer service or marketing.
    Interest in automobile mechanics is advantageous.
    Proficient in both Numerical and written communication skills
    Computer literacy in MS office.

  • Baseline Survey Consultant – ERIKS

    Baseline Survey Consultant – ERIKS

    Job description
    The purpose of the assignment is to conduct a baseline survey to establish benchmarks for onward measurement of intended and unintended change/outcomes in targeted project areas.
    Desired Skills and Experience

    Strong experience in Monitoring, Evaluation and Research, preferably within the area of education; inclusion and child protection
    Strong experience in people centred and rights-based programming at policy, strategy as well as implementation level.
    Strong experience in participatory and inclusive assessment/research methodologies and learner centred approaches
    Good understanding of inclusion issues
    Broad previous experience with multi-county/county evaluations
    Excellent analytical, facilitation, communication and report writing skills.
    At least a master’s degree in relevant field

    Competencies and Behaviour
    Whether You Want To Join Us As An Employee, Or As a Volunteer Working In Your Own Country, Overseas Or Online, Our Selection Process Includes An Assessment Based On These Core Competencies
    At VSO we believe progress is only possible by working together.

    Ability to be open minded and respectful
    Ability to be resilient and adaptive to new situations
    Ability to facilitate positive change and build sustainable working relationships
    Ability to seek and share knowledge

  • Capacity Building Specialist Senior Embedded Ministry Advisor & Power Africa Liaison to the Minster of Energy and Petroleum, Kenya

    Capacity Building Specialist Senior Embedded Ministry Advisor & Power Africa Liaison to the Minster of Energy and Petroleum, Kenya

    RTI is seeking a Capacity Building Specialist (Senior Program Specialist 1) for the East Africa Energy Program (EAEP) under the Power Africa initiative by USAID. This position will provide technical leadership and strategic direction of the East Africa Energy Program in aspects related to institutional strengthening and technical capacity building of the of electrical utilities, regulators, and governments in East Africa as required to advance objectives of the EAEP under Power Africa.Responsibilities

    Conduct regular field visits to utilities, private firms, government institutions, regulators and employees to identify the capacity gaps existing and best modalities to fill them.
    Collaborate and create linkages with the industry, academic institutions and governments to ensure continued sharing of best practices & program sustainability.
    Organize and oversee the implementation of the regional annual training/capacity building, built from a participatory consultation in line with the priorities identified by regional and national partner institutions.
    Ensure the inclusion and consistency of capacity development plans in the programs for access to energy services and in the long-term regional energy program, particularly in relation to continuous performance improvement.
    Hold regular discussions with objective leads on training & capacity development needs & formulate strategies to successfully address them.
    Design & implement a capacity building package to develop a well-targeted scope of training modules for the energy sector in the region.
    Monitoring and follow up of all the training program participants to ensure performance improvement and value addition.
    Oversee and directly support MEL, tracking and development of utilities, private firms, government institutions, regulators and employees progress towards performance benchmarks and indicators ensure performance improvement and reporting.
    Provide mentorship and supervision to staff and consultants working on the capacity building component of the program.
    Carry out TNA, PTE and develop training curriculum and activity workplans
    Contribute to training logistics including budget estimates for various capacity building activities
    Any other duties that s/he may be assigned by project management from time to time.

    Required Minimum Qualification And Experience

    Master’s or Bachelor’s Degree in economics, social sciences, management or education, public administration or a related field, preferably focused on capacity building.
    Masters degree and 6 years of experience or Bachelors Degree and 10 years of experience is required
    Direct work experience in developing countries as a senior expert in training and capacity building required. Preference for experience working in the energy sector.
    Demonstrated ability to design capacity building strategies based on clear needs identification and understanding of the operating context, and experience of working with Governments Institutions & donor community.
    Proven experience in development of interventions to improve quality, efficiency and sustainability of regional and local partners is desirable.
    Proven expertise in energy sector systems strengthening, management, and developing the functional capacity of organizations to improve sustainability and contribute to a vibrant, effective energy sector. Familiarity with a wide range of capacity building techniques.
    Demonstrated strong management, coordination, teamwork, and planning skills, with proven ability to function effectively with multiple host country counterparts in both the public, private and local partners.
    Relevant experience implementing and managing energy sector training and technical assistance programs
    Ability to produce well written reports to tight deadlines
    Ability to manage and monitor a budget
    Project management experience
    Fluency in English required.

    Skills And Abilities

    Excellent knowledge of MS Word, Outlook, PowerPoint, Excel
    Ability to multi-task
    Ability to work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently
    Attention to detail and accuracy

    go to method of application »

  • Training Coordinator Project Officer Business Development Officer

    Training Coordinator Project Officer Business Development Officer

    The training coordinator will work closely with the program team in the implementation of APDK National Programme on Inclusive service provision to persons with disabilities while ensuring alignment and close working with Government, partners, other service providers and both internal and external stakeholders.
    The Training Coordinator will take an active role in providing coordination and technical assistance to programmes and organize trainings and workshops in liaison with the team at the implementing branches of Mombasa, Nairobi and Kisumu. This also includes development, strengthening, and management of relationships with all participating stakeholders.
    Qualifications

    A degree in Development studies, social sciences, Education, Human Resource, Public Health and related field appropriate to training assignments.
    Knowledge of training tools and methods.
    Proven ability to complete full training cycle: Assess needs, plan, develop, coordinate, monitor, evaluate & Share learning
    Proven work experience as a Training Coordinator, Trainer Facilitator or similar role
    Minimum of 3 years’ relevant work experience within NGO sector implementing large-scale/complex development programmes.
    Experience in application of the Human Rights Based Approach (HRBA) ins development.
    Working knowledge of disability sector in Kenya;
    Effective use of IT including Excel, Word, Power Point and managing database;
    Excellent writing, communication, facilitation and presentation skills;
    Willingness to adhere and commit to APDK Values and Child protection Policy

    Other skills

    Planning and organizing skills
    Communication skills
    Data gathering and analysis
    Problem analysis and problem solving
    Presentation skills
    Facilitation skills

    Responsibilities

    Managing, designing, developing, coordinating all training programs and identifying training materials
    Lead training and coaching programs
    Manage training schedules
    Monitoring and reporting

    Other Responsibilities

    Communicating with managers to identify training needs
    Mapping out development plans for teams and individuals
    Any other duty as will be delegated to by the Business Development Officer.

    Terms of Contract
    The appointment to these positions will be on a two (2) years contract, renewable for one (1) year subject to performance.
    The successful candidates for the positions will be offered competitive remuneration.

    go to method of application »

  • Education Programme Manager (maternity cover)

    Education Programme Manager (maternity cover)

    Job description

    Strategic Leadership Lead the design, implementation and monitoring of pro-poor education programming that entrenches VSO’s core approaches (Social Inclusion, Social Accountability and Resilience) among primary actors and stakeholders
    Relationship building and influencing Represent VSO proactively in networks, forums, working groups, and partnerships with a view to maximising the impact and influence of education programmes and generating new resource mobilisation opportunities.
    Programme Funding Identify funding opportunities, working with the funding colleagues and the Country Director where necessary to develop concepts and proposals.
    Programme Delivery Ensure programmes are delivered in line with People First Framework principles and relevant donor conditions and quality standards.
    Duty of Care Ensure VSO’s duty of care responsibilities for volunteers, staff members and other stakeholders are prioritised and comprehensively met.
    Financial Management Monitor and manage relevant budgets and ensure financial management policies and donor conditions are followed.
    Staff Management Ensure direct reports are line managed according to VSO best practice, and lead a strong education team.
    Other Duties Deputise for the Country Director or other colleagues as required. Assist or take leadership in emergencies as required.

    Desired Skills and Experience

    Masters degree in Education or relevant subject with at least 3- 4 years relevant experience
    Leadership Experience representing at senior levels, building effective inter-organisational relationships, and working collaboratively with other organisations.
    Project Management Excellent understanding of project cycle management tools and experience of organisational assessment, planning and review tools and processes.
    Inclusive education, and Workforce Development Understanding. Knowledge of inclusive education workforce development and advocacy issues
    Experience working with volunteers – able to manage intenational and local volunteers
    Disability and social inclusion – an understanding and expreinece of disability, gender and social inclusion.
    Cross-Cultural Working Direct and substantial experience of working cross-culturally and able to communicate to a range of audiences and promote sharing and learning between cultures
    Communication Strong verbal and written communication skills.
    People Management & Supervision Line management experience, and proven ability to promote self-awareness, learning and development among individuals.
    Planning and Organising Able to develop clear and realistic plans to deliver agreed objectives within deadlines, involving key individuals in the planning process.
    Budget Management Ability to manage budgets financial procedures
    IT (MS office) proficiency.
    Able to travel, including work away from the home base for up to 50% of time, both within the country and occasionally internationally and some weekend and evening work.

  • Youth Engagement Adviser – Remote

    Youth Engagement Adviser – Remote

    Role Overview
    The purpose of this placement is to support VSO Kenya in achieving meaningful participation and sustained involvement of young people through the Youth Taskforce Teams and to support the teams in developing a strong and well-structured integrated county youth platforms
    Skills, Qualifications And Experience

    A degree in social sciences or development studies.
    At least 3 years of proven experience of working with youth
    Demonstrated experience in providing support to youth from a wide range of backgrounds.
    Knowledge and experience of participatory approaches to youth programme development, implementation and evaluation
    Previous experience in advocacy and policy development, youth participation and engagement in decision making and development at national and community levels
    Experience and skills in managing budgets and undertaking accounting procedures.
    Ability to employ various techniques in facilitating trainings among youth from diverse backgrounds
    Ability to travel to other counties to deliver project activities
    Ability to work as part of a team in an organized and flexible approach
    Good communication and ICT skills.
    Ability to manage organization resources

    Competencies and Behaviour
    Whether You Want To Join Us As An Employee, Or As a Volunteer Working In Your Own Country, Overseas Or Online, Our Selection Process Includes An Assessment Based On
    These Core Competencies
    At VSO we believe progress is only possible by working together.

    Ability to be open minded and respectful
    Ability to be resilient and adaptive to new situations
    Ability to facilitate positive change and build sustainable working relationships
    Ability to seek and share knowledge

    Equal Opportunities
    VSO promotes equal opportunities and values a diverse workforce.
    Allowance
    As a VSO volunteer, you will be sharing your skills with local communities on a full time basis. VSO will cover your travel, vaccinations, accommodation, and medical insurance costs, along with a local living allowance which will be paid in local currency. This allowance meets reasonable living expenses in country, but will not be enough to send money home. You will also receive some financial support to contribute to your on-going expenses at home.
    Accommodation
    VSO works with some of the poorest communities in the world which means accommodation varies and will be basic.
    Some background about VSO
    Much has changed since VSO started 60 years ago. We’ve gone from being a UK charity to a truly global development organisation. In 2016/2017 alone, we worked with over 7,000 volunteers from all over the world and from all backgrounds to deliver services that had an impact on the lives of almost 2.6 million people in the 24 countries where we work. Our programmes focus on the areas of health, education and livelihoods, with an increasing emphasis on resilience building, social accountability, gender and social inclusion. We believe progress is only possible when we work together and that strong partnerships are crucial to delivering positive change. That’s why we work with over 500 partner organisations, from local and national governments, to businesses, NGOs, funders, charities and community groups. Currently, over 30% of our people are recruited from within the country in which they work, and we continue to grow the share of community and national volunteers involved in our programmes. We also send increasing numbers of volunteers from one developing country to another. However, our vision has remained the same; to build a world without poverty.

  • Project Officer – Youth Engagement

    Project Officer – Youth Engagement

    Job Description

    ROLE OVERVIEW
    The Project Officer will build and strengthen our youth engagement work by supporting the Youth Task Force Teams in 6 counties (Makueni, Nandi, Kajiado, Siaya, Taita Taveta and Makueni) in order to promote inclusive policy and practice for participation, youth rights and youth friendly services in livelihoods, health and education.
    SKILLS, QUALIFICATIONS AND EXPERIENCE

    A Bachelor’s degree preferably in social sciences or development studies Working with Young People
    At least 5 years of proven experience of working in and with youth in programmes
    Demonstrated experience in providing support to youth from a wide range of backgrounds.
    Demonstrated knowledge and experience in the application of social accountability tools and processes such as, but not limited to, community scorecards, participatory budgeting and social audits etc.
    Understanding of rights based approaches and the centrality of this to social accountability work
    Knowledge and experience of participatory approaches to youth programme development, implementation and evaluation
    Experience in developing and using monitoring and evaluation tools and participatory methodologies
    Previous experience in advocacy and policy development, youth participation and engagement in decision making and development at national and community levels
    Possession of strong written and communication skills needed for writing reports, publicity materials and corresponding with a wide-range of community members.
    Able to develop clear and realistic plans to deliver agreed objectives within deadlines, involving key individuals in the planning process.
    Experience and skills in managing budgets and undertaking accounting procedures.

    DUTIES & RESPONSIBILITIES
    Project development and implementation

    Take lead in the development of a tailored leadership and mentorship programme to build the capacity of community youth taskforce teams in six counties.
    Organize trainings and activities for community youth taskforce teams to build their capacity on advocacy, social accountability, policy and Sustainable Development Goals.
    Together with the youth engagement volunteer provide guidance and support youth taskforce teams/Community Led Monitoring (CLM) groups in establishing their youth networks and platforms for inclusive participation.
    Develop youth friendly resources to support and enhance youth participation in social accountability and advocacy activities.
    Identify avenues and opportunities to strengthen youth voice and engagement in county and national platforms to influence formulation & implementation of policy as well as monitoring service delivery.
    Develop strategies for VSO Kenya to engage youth in programme design, implementation and monitoring and evaluation.
    Build the capacity of partners and project staff on youth engagement and CLM approaches
    Together with the youth taskforce teams identify strategies that will lead to active collaboration between youth and various stakeholders; including the government, private sector, civil society organizations and faith based organizations to improve participation and engagement in development and monitoring of policies, programmes and services meant for youth.

    Monitoring & Evaluation and Reporting

    Develop project impact tools to assess the impact of VSO Kenya’s youth engagement and social accountability work
    Identify participatory approaches that allow for continuously engagement of young people in reviewing and evaluating VSO Kenya’ youth and social accountability programmes
    Compilation of evidenced based reports, collation of lesson-learning and good practice

    Relationship management and partnership working

    Participate in country sector specific forums and county/regional levels as will be appropriate.
    Manage partners’ expectations in terms of the support that VSO Kenya can provide, enhance accountability & transparency mechanisms.
    Ensure that all project partners and stakeholders are kept regularly informed about the progress of the in-country programmes
    Develop and strengthen relationship with local and national government to enhance youth participation in governance.
    Strengthen VSO Kenya’s relationship with youth led organizations and youth leaders.

    Budgeting and Financial Management

    Participate in financial planning and phasing, administer and monitor expenditures against budgets and maintain budget tracking records for projects.
    Track, in liaison with Project Accountant, project implementation expenditure levels and manage work plans and budgets & project audit recommendations.
    Managing the budget reporting and requests ,

    Any other duties assigned to the staff by line manager or supervisors