Jobs Kenya

Company Founded: Founded in 1958

  • Program Coordinator 1 (Grade M – Project Management)

    Program Coordinator 1 (Grade M – Project Management)

    Job Summary

    The Field Research Coordinator will plan and supervise the logistics of research and learning field work and supervise data collection teams for the USAID Kenya Nawiri project. Within the assigned area of responsibility, the Field Research Coordinator implements the research and learning agenda, coordinates qualitative and quantitative data collection efforts, and ensures effective coordination with local stakeholders. The Field Research Coordinator will be the first line of quality control for data. The Field Research Coordinator will identify and escalate needs, gaps and issues to RTI leadership and coordinate and prioritize multiple competing demands. The Field Research Coordinator will support efforts to assure quality research that results in effective programming, in coordination with Research and Design Lead and Manager.

    There will be two Field Research Coordinators: one based in Turkana county and one based in Samburu county.

    Essential Duties

    Lead and coordinate field operations, including identifying, recruiting, and training quantitative and qualitative data collectors, overseeing field data collection, ensuring research protocols are followed and quality assurance measures are in place, and managing data security in the field and the secure flow of data from the field to the Nairobi office.
    Mobilize relevant study participants at different levels in the respective sub-counties.
    Align field team effort with research agenda and plans, including Nawiri project objectives and strategic goals, and ensure project progress and implementation
    Provide general support, guidance, and serves as focal point during field program planning, implementation, and reporting.
    Coordinate with local stakeholders at the county level.
    Write field progress reports and submit in accordance with deadlines.
    Develop and maintain effective working relationships with local coordination structures and stakeholders, representing the project with local authorities and civil society. Coordinate meetings between community and research teams.
    Organize and coordinate dissemination of study/research results to stakeholders at the county level Support efforts to assure program quality and accountability to program participants.
    Identify and escalate needs and issues to RTI project leadership, coordinate and prioritize multiple competing demands.
    Provide timely, concise, action-oriented reporting and communications on a scheduled and ad hoc basis to keep leadership informed and situationally aware and escalate issues as required.
    Anticipate, identify, assess implement and monitor measures to reduce or control risks that may impact field operations.
    In collaboration with Nairobi-based staff, support field logistics and administration. Activities will include but not be limited to assisting with travel and event/workshop planning, including transportation, hotel/venue booking, catering, printing and when necessary, management of reimbursements payments.
    Ensure proper documentation in accordance with RTI, Mercy Corps and USAID regulations.

    Minimum Required Education & Experience

    Masters degree and 1 years of experience or Bachelors Degree and 3 years of experience in nutrition, health, social science or similar disciplines.
    Prior experience working on research projects, including coordinating quantitative and qualitative data collection and using qualitative and participatory research methods. Experience working in Turkana and Samburu counties preferred.
    Prior experience using tablets for survey data collection.
    Prior experience working with or supporting management of Office Administration functions.
    Prior experience working with USAID projects preferred.
    Computer skills, including knowledge of Windows, Microsoft Word, Excel, QuickBooks, and ODK or similar.
    Willingness to be flexible in working hours and adapt to changing priorities and deadlines.

    Skills & Abilities

    Effective interpersonal communication skills and ability to build lasting relationships
    Detail oriented, organized and able to meet tight deadlines
    Self-motivated, results driven, prefers to work in a fast-paced dynamic environment
    Proven prioritization, time management and project management skills

    Note: Please indicate the location you would wish to work(Samburu or Turkana)

  • Field Research Coordinators

    Field Research Coordinators

    Job Summary: The USAID Nutrition in Arid and Semi-Arid Lands Within Integrated Resilient Institutions (NAWIRI) program is working to sustainably reduce persistent acute malnutrition in Kenya’s arid and semi-arid lands (ASALs).
    Under NAWIRI, the Field Research Coordinator will plan and supervise the logistics of research and learning field work and supervise data collection teams for the NAWIRI project.
    Within the assigned area of responsibility, the Field Research Coordinator implements the research and learning agenda, coordinates qualitative and quantitative data collection efforts, and ensures effective coordination with local stakeholders.
    The Field Research Coordinator will be the first line of quality control for data.
    The Field Research Coordinator will identify and escalate needs, gaps and issues to RTI leadership and coordinate and prioritize multiple competing demands.
    The Field Research Coordinator will support efforts to assure quality research that results in effective programming, in coordination with Research and Design Lead and Manager.
    There will be two Field Research Coordinators: one based in Turkana county and one based in Samburu county.

  • Terms of Reference of Consultancy

    Terms of Reference of Consultancy

    Background to accessibility audit: The Association for the Physically Disabled of Kenya (APDK) in partnership with Christoffel Blinden Mission (CBM) is carrying out accessibility assessments to find out the level of inclusiveness of private sector and different learning institutions that will be engaged in the implementation of the i2i project.  
     
     These partners are relevant to the innovation to inclusion project and are expected to play a pivotal role in enhancing access to soft and technical skills for men and women with disability which in turn will enhance their opportunities to access work and employment. Accessibility assessments will be undertaken in 14 VTIs / TVETS and 30 private businesses within the 2nd and 3nd quarter of 2020
     
    The assessments will find out the standards for accessibility and inclusiveness of these institutions to persons with disability.   As such, APDK/CBM has constituted a team that will conduct the assessments. The team constitutes of CBM technical staff, APDK rehabilitation team, Plan International, National Council for Persons with Disability (NCPWD) and the Kenya Institute of Curriculum Development (KICD).   
     
    Purpose: The purpose of the accessibility assessment is to provide a platform for an ongoing dialogue and reflection on the ease of use, perception and understanding of facilities at the respective institutions which include and not limited to build environment, a service, or a facility. This is in line with CBM’s 7 commitments to enhance accessibility for persons with disability. The project considers accessibility assessments as the first step in ensuring reasonable adjustments are made to policies, practices, procedures or premises which may create a barrier to people with disabilities.  
     
    Objective of the accessibility assessment:

    Assess whether the working or learning environment is safe and accessible for people with disabilities, particularly women with disabilities;
    Assess whether the curriculums, human resource policies, procedures and practices prevent discrimination on the basis of disability and gender, and;
    Set out concrete steps and actions to be taken to improve the working conditions or environment for people with disabilities, particularly women with disabilities.

     
    Background to disability
    The United Nation Convention on the rights of persons with disabilities [UNCRPD] defines disability as the interaction between persons with impairments and attitudinal and environmental barriers that hinders full and effective participation in society on equal basis with others.  
     
    It further states that persons with disabilities include those have long term physical mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. Further it is important to observe that persons with disabilities face physical, social, economic and attitudinal [stigmatization and discrimination] barriers that exclude them from participating fully and effectively as equal members of society, they are disproportionately represented among the world’s poorest, and lack equal access to basic resources such as education, employment, healthcare and social and legal support systems, as well as have a higher rate of mortality. In spite of this situation, disability has remained largely invisible in the mainstream development agenda and its processes. Persons with disabilities in Kenya also lives in a vicious cycle of poverty due to stigmatization, limited education opportunities, inadequate access to economics opportunities and access to the labour market. The government of Kenya has adopted a number of laws and policies pertaining to persons with disabilities. The Constitution as the supreme law of the land categorically provides under Article 54 for persons with disabilities. It states that a person with any disability is entitled;

    To be treated with dignity and respect and to be addressed and referred to in a manner that is not demeaning
    To access educational institutions and facilities for persons with disabilities that are integrated into society to the extent compatible with the interests of the persons;
    To reasonable access to all places, public transport and information;

    The constitution also provides that the state should ensure the progressive implementation of the principle that at least five percent of the members of the public in elective and appointive bodies are persons with disabilities. The Persons with Disabilities Act is a comprehensive law covering rights rehabilitation and equal opportunities for people with disabilities.
    The accessibility tool The accessibility assessment tool was developed based on CBM’s many years of disability inclusive programming. The tool was developed with support and input from many disability organizations and stakeholders around the globe and particularly International Center on Evidence on Disability (UK).  The audit will focus on the following seven areas as far as accessibility and ease of movement and communication of persons with disability. These areas include:

    Offices and premises
    Information and Communication Technologies(ICT)
    Inclusive Procurement process
    Training and capacity development
    Non-discrimination and equality
    Meetings and events
    Inclusive employment Accessibility assessment schedule:
    The accessibility assessments are expected to last 6 months starting March to September, 2020 and we will be supported by the National Council of Persons with Disability (NCPWD) and the others include: APDK, CBM, NCA, plan International, Andy, Kenya Union for the Blind (KUB), Deaf Empowerment Kenya (DEK),

    DELIVERABLES 

    Institution reports that present a reflection of findings based on the seven CBM commitments to accessibility. 
    The findings and recommendation from the assessments will demonstrate to learning institutions and companies the relevance of being inclusive and accessible to persons with disabilities.  
    The report will also recommend to CBM/APDK on immediate intervention to be provided to companies and learning institutions to become inclusive and accessible.   

    QUALIFICATIONS
     
    Bachelors of Social Science or Human Development, Bachelor of Education or curriculum development, Degree on Public Health a Master’s degree will be an added advantage. 
    The candidate must have a background on disability inclusion and programming.

  • Functional Literacy and Numeracy Curriculum Development Consultant

    Functional Literacy and Numeracy Curriculum Development Consultant

    Role overview
    The Education for Life consortium has developed curriculum frameworks, learning assessments, teaching and learning modules for use in accelerating learning of 10-19-year-old educationally marginalized girls. However, interaction with the developed materials reveals existing gaps in building on adolescent girls’ baseline in functional literacy, numeracy and skills of life. Infusion of relevant content and real-life examples in the teaching and learning materials is key for girls’ acquisition of core competencies, as well as embodying the growth mindset since the girls will be making choices on personal development pathways to pursue in due process
    VSO in conjunction with other members of the consortium are therefore looking for a consultant and/or a consultancy firm with a track record in designing relevant functional literacy and numeracy materials for educationally marginalized adolescent youth.
    Skills, qualifications and experience

    Expected expertise and experience required:-
    The successful consultant(s) MUST demonstrate proof of having in place a team comprising of expertise in functional Literacy, Numeracy and skills for life and work. We expect the applicant(s) to share sample of similar work undertaken as part of their application

    Qualifications:-

    Minimum of master’s or post graduate degree in Education
    At least 7 years’ experience designing and delivering literacy and numeracy curriculum in one or all of the following areas: a nonformal sphere, adult learning or out of school youths
    Evidence of experience in designing accelerated learning interventions
    Evidence of experience in material development specifically on functional literacy and numeracy
    Highly desired- Experience working in hardest to reach areas where social norms and abject poverty impede access to education for girls
    Highly desired- Understanding of safeguarding, child protection, Gender and Inclusion
    Desirable – Experience in implementing Girls’ Education and Empowerment projects

    Competencies and Behaviour
    At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

    Ability to be open minded and respectful
    Ability to be resilient and adaptive to new situations
    Ability to facilitate positive change and build sustainable working relationships
    Ability to seek and share knowledge

  • Business Development Leader

    Business Development Leader

    Dimensions:
    Staff:               Nil
    Countries:       East Africa, predominantly Kenya.   
    Business Results: Accountable for achieving business targets through growing designated business revenues PV/MV/CIF, and developing new business opportunities. Monitor business results of the individual Clients and anticipate challenges and take proactive measures to accomplish all targets.
    Principal Accountabilities:
    Strategic Planning
    Lead the development of strategic plans for assigned Clients by integrating and setting priorities based on information about the markets, Client business plans, Visa priorities and competitor activities.  Ensure the plans are shared, understood and bought into by specialist divisions within Visa.
    Contribute to the development of the East Africa strategy.
    Ensure the development of an operational plan for each assigned Client, with corresponding tactics and actions to achieve defined goals. 
    Monitor the development of the banking, financial services and technology industries across the region, analyse trends and understand factors impacting current and potential business results of Visa. Monitor, analyse and develop/respond to competitor’s strategies. 
    Drive Innovation agenda with thought leadership focus especially mobile, Visa Direct, paywave.
     
    Ensure that the necessary Marketing plans are in place in good time (6 months ahead) and have sufficient justification for the required spend.
     
    Business Development and Relationship Management
    Establish, develop and manage the relationship between Visa and assigned fintech Clients.
    Responsible for achieving revenue targets against assigned Clients.
    Identify new business development opportunities and take accountability for and manage the project evaluation of these.  Focus on achieving business targets through growing existing business and developing new business opportunities.  Monitor business results of assigned Clients and anticipate challenges and take proactive measures to accomplish targets.  Ensure effective communication of progress to targets both within Visa and with Clients.  
    Develop, maintain and cultivate close relationships with decision-makers and senior management of assigned Clients and partner companies.  Understand their business strategies, priorities, needs and business processes, present to them strategic ideas and share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
    Represent Visa to the Clients by providing a point of contact to them, with permanent high quality support on the Visa organisation, products, systems and policies.
    Client consulting relating to operations, IT, marketing, compliance
    Execution
    Execute against the strategic plan for the Clients. Gain alignment with all other functions to ensure that delivery against the plan is aligned across all functions.
    General
    Ensure all CEMEA departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur. 
    Actively contribute to the development of the team through sharing of information, coaching and support.
    Establish, maintain and develop good relationships with CEMEA colleagues, staff in global functions and other regions to ensure that global initiatives and best practice throughout Visa are effectively introduced across CEMEA.
    Complete ad hoc project/research work and other initiatives as directed by senior management.
    Security
    As with all positions within Visa CEMEA the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and Client information. 
    Health and Safety
    Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources. 
    Qualifications

    Batchelor’s degree or equivalent qualification
    A minimum of 5-6 years relevant experience in payments, technology or financial service industry
    Strong experience in the Banking/Financial Services sector/Mobile network/Fintechs; card payment experience essential.
    Capability to liaise, present to and work with senior level international bankers.
    Excellent knowledge of Visa, other payment systems, card products and the activities of different payment systems in the relevant markets.
    Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
    Ability to manage varied indirect reporting relationships at all levels of the Visa and Client organisation.
    Creative and design thinking
    Experience in influencing developing and/or motivating people to achieving company and customer objectives.
    Sales Experience.
    Excellent written and verbal communication and presentation skills.
    Capability of working competently with different market areas.

    Additional Information
    Strong Internal Candidate is in consideration for this role. Strong Internal Candidate is someone who is already performing some aspects of the new job responsibilities successfully, and who has been identified by the hiring manager as demonstrating the capabilities required for the role.

  • Procurement Specialist 3

    Procurement Specialist 3

    RTI International is an independent organization dedicated to conducting innovative, multidisciplinary research that improves the human condition. With a worldwide staff of more than 4,000 people, RTI offers innovative research and development and a full spectrum of multidisciplinary services. Universities in North Carolina founded RTI in 1958 as a centerpiece of the Research Triangle Park.

    RTI is currently seeking to fill a vacancy for the Kenya Crops & Dairy Market Systems (KCDMS) Activity which is part of the Feed the Future program, America’s initiative to combat global hunger and poverty. In this regard, USAID is partnering with RTI International on a 5-year (Oct 2017 to Sept 2022) cooperative agreement – KCDMS Activity – to help increase agricultural production and reduce poverty and malnutrition in Kenya. The project will also spur competitive, resilient market systems in Kenya’s horticulture and dairy sectors. We seek to recruit a Procurement Specialist to be based in the Nairobi office.

    Job Summary: The Procurement Officer is responsible for communicating with suppliers and procuring project material and services. She/he will solicit the procurement requirements from suppliers and carry out procurement practice with integrity through fair and open competition. In addition, she/he will demonstrate compliance with applicable requirements (RTI policies, USAID/FAR regulations) and ensure that the technical efforts in procurement adhere to the standard operating procedures and good business practice. She/he will support the timely and effective implementation of project’s technical scope of work and aligned to the global or regional agreements where available. The day to day activity of this position encompasses all aspects of supply chain from supplier identification to delivery and post procurement support such as vendors payment.

    She/he will work in an operations team that includes Finance, Administration, Human Resource, Technical and Field Operations. She/he will be expected to contribute to resolution of issues, resource management, planning and procurement.

    Essential Duties

    Ensure compliance with the applicable RTI procurement policies and procedures, contractual terms, USAID’s rules and regulation.
    Prepare Tax exemption documents in accordance with USAID cooperating country rules and regulations.
    Call out for Request for Quotations (RFQs), Expression of Interest (EOI) as required and coordinate the tender opening exercise.
    Assist in the evaluation and negotiation of payments and credit terms for all new and existing suppliers.
    Maintain procurement files both hard and soft in accordance with applicable policies and procedures.
    Perform the vendor prequalification exercise, and contracts renewals.
    Participant in the identification and selection process for suitable residential / office spaces for leasing, as applicable.
    Contracts/ leases and agreements administration; monitor to ensure contract terms are adhered to and track Local Purchase Order (LPO) / contracts performance periods.
    Assist with maintenance of the procurement status report.
    Ensure satisfactory delivery of goods/services and within the required timelines.
    Support the payments cycle by providing inputs for Cash Management Request (CMR) prepare and submit of all the procurement paperwork required for payments processing.
    Support the preparation of projects’ procurement plans and periodically prepare project procurement reports.
    Update procurement tools such as the Short-term Independent Contractor (STIC) & Consultancy
    Agreements Tracker, the LPOs and Requisitions Tracker as well as the Contracts Register.
    Maintain vendor quality assurance programs.
    Provide draft responses to grievances brought forward by the suppliers

    Requirement

    Bachelor’s Degree in Procurement, Supply Chain Management or business-related field
    Certificate(s) in Procurement from a recognized institution or organization – CIPS or KISM
    Minimum 6 years of experience in procurement and supply chain management
    Experience with USAID-funded projects preferred

    Excellent knowledge of Microsoft Office and procurement software
    Strong organizational, reporting and management skills
    Excellent interpersonal skills and ability to work as part of a team
    Strong verbal and written English communication skills
    Strong presentation and facilitation skills
    Ability to build effective relationships with all clients, peers, and stakeholders
    Ability to work hands-on, independently, and within team
    Demonstrated success managing and leading technical and administrative teams
    Strong organizational and interpersonal skills and ability to work in a team-oriented setting
    Strong oral and written communication skills and ability to coordinate activities with officials from host country government, US Government, NGO’s, and other partners
    Strong computer skills: Microsoft Office Applications
    Experience in general business administration and financial management
    Willingness to travel to the field offices.

    We regret that only shortlisted applicants will be contacted. Applications will be reviewed on a rolling basis.

    No applicant will ever be asked for any payment either to secure a role with RTI International or as a follow-up to having been awarded a position with RTI International. If anyone ever approaches you asking for any such payment, please immediately email ethics@rti.org

  • Business Development Leader – Safaricom

    Business Development Leader – Safaricom

    Job Description
    Job Purpose:
    Manage all aspects of the relationship between Visa and a portfolio of assigned Fintech Clients with a focus on business growth and client satisfaction.
    Lead the setting, direction and implementation of business strategies, objectives and plans with assigned organizations in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services.
    Dimensions
    Staff: Nil
    Countries: East Africa, predominantly Kenya.
    Business Results: Accountable for achieving business targets through growing designated business revenues PV/MV/CIF, and developing new business opportunities. Monitor business results of the individual Clients and anticipate challenges and take proactive measures to accomplish all targets.
    Principal Accountabilities
    Strategic Planning

    Lead the development of strategic plans for assigned Clients by integrating and setting priorities based on information about the markets, Client business plans, Visa priorities and competitor activities. Ensure the plans are shared, understood and bought into by specialist divisions within Visa.
    Contribute to the development of the East Africa strategy.
    Ensure the development of an operational plan for each assigned Client, with corresponding tactics and actions to achieve defined goals.
    Monitor the development of the banking, financial services and technology industries across the region, analyse trends and understand factors impacting current and potential business results of Visa. Monitor, analyse and develop/respond to competitor’s strategies.
    Drive Innovation agenda with thought leadership focus especially mobile, Visa Direct, paywave.
    Ensure that the necessary Marketing plans are in place in good time (6 months ahead) and have sufficient justification for the required spend.
    Business Development and Relationship Management
     
    Establish, develop and manage the relationship between Visa and assigned fintech Clients.
    Responsible for achieving revenue targets against assigned Clients.
    Identify new business development opportunities and take accountability for and manage the project evaluation of these. Focus on achieving business targets through growing existing business and developing new business opportunities. Monitor business results of assigned Clients and anticipate challenges and take proactive measures to accomplish targets. Ensure effective communication of progress to targets both within Visa and with Clients.
    Develop, maintain and cultivate close relationships with decision-makers and senior management of assigned Clients and partner companies. Understand their business strategies, priorities, needs and business processes, present to them strategic ideas and share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
    Represent Visa to the Clients by providing a point of contact to them, with permanent high quality support on the Visa organisation, products, systems and policies.
    Client consulting relating to operations, IT, marketing, compliance

    Execution
    Execute against the strategic plan for the Clients. Gain alignment with all other functions to ensure that delivery against the plan is aligned across all functions.
    General

    Ensure all CEMEA departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur.
    Actively contribute to the development of the team through sharing of information, coaching and support.
    Establish, maintain and develop good relationships with CEMEA colleagues, staff in global functions and other regions to ensure that global initiatives and best practice throughout Visa are effectively introduced across CEMEA.
    Complete ad hoc project/research work and other initiatives as directed by senior management.

    Security
    As with all positions within Visa CEMEA the jobholder is responsible for the security of the Visa CEMEA environment and the physical security of all Visa property, documentation and Client information.
    Health and Safety
    Give full support to the Company’s health and safety policy and ensure that the policy is effectively implemented and all relevant health and safety legislation is complied with within their area of responsibility and within budgeted resources.
    Qualifications

    Batchelor’s degree or equivalent qualification
    A minimum of 5-6 years relevant experience in payments, technology or financial service industry
    Strong experience in the Banking/Financial Services sector/Mobile network/Fintechs; card payment experience essential.
    Capability to liaise, present to and work with senior level international bankers.
    Excellent knowledge of Visa, other payment systems, card products and the activities of different payment systems in the relevant markets.
    Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
    Ability to manage varied indirect reporting relationships at all levels of the Visa and Client organisation.
    Creative and design thinking
    Experience in influencing developing and/or motivating people to achieving company and customer objectives.
    Sales Experience.
    Excellent written and verbal communication and presentation skills.
    Capability of working competently with different market areas.

  • Director, Innovation Engagements – Nairobi Innovation Studio UI & UX Designer – Nairobi Innovation Studio

    Director, Innovation Engagements – Nairobi Innovation Studio UI & UX Designer – Nairobi Innovation Studio

    Additional Information
    Job Number: REF25631Z
    Job Description

    Part of the global Solutions org, Visa Innovation & Design is a global client facing organization that sets Visa’s public innovation agenda, supports our clients accelerate their innovation agenda and transform their consumer digital experiences, and promotes hands on incubation and rapid prototyping to demonstrate the art of the possible for clients and partners. Innovation & Design runs innovation centers in various regional offices, this function focuses on Visa’s CEMEA region. Reporting Directly to the Head of Visa’s Nairobi Innovation Studio, the Director – Innovation Engagements is a key leader defining the future of commerce in Visa’s Sub Saharan Africa (SSA) region. The individual will partner Visa’s ecosystem partners (banks, merchants, FinTechs, internet companies) to discover opportunities and co-create innovative new solutions.

    As a Director, Innovation Engagements, you’ll be a key leader driving Visa’s new way of partnering our ecosystem to innovate. You’ll be running 6-8 week engagements with our most strategic key partners and clients to identify opportunities to innovate with the user in mind, build solutions that address user needs, and ensuring those solutions succeed in the market. The six week engagements will culminate in a three-day sprint, where you’ll use best in class HCD and agile techniques to make magic happen. Throughout the engagement, the joint partner + Visa team will be under your leadership and vision to build something that will succeed in market, in record time. You’ll be involved in the early stages of research, ideation and storytelling and collaborate with multi-disciplinary teams through the iteration and implementation process. A natural collaborator, you’ll lead co-creation engagements, bringing together client partners, designers, technologists, product stakeholders and subject matter experts and inspire and lead solutioning discussions. This role would ideally suit someone looking to make a move from an Agency/Consultancy role into an in house role.

    Lead Co-creation projects with Visa’s largest clients and strategic partners across SSA

    Run a cross-functional team of designers, engagement managers, product experts and technologists over a 6-week engagement culminating in a 2-4 day facilitated sprint
    Use best in class design thinking and agile methods to Discover, Design, Develop and Deploy new innovations
    Discover: Lead market immersions to understand user needs and preferences
    Design: Lead teams of designers and clients to build and quickly iterate new user journeys and prototypes
    Develop: Lead developers to build coded prototypes and target solution architectures that use Visa capabilities
    Deploy: Equip the client + Visa teams with strong rollout plans, governance, and business model tools to ensure that the co-created solution succeeds in market
    Use exceptional project management, facilitation and leadership skills to inspire the joint Visa + client / partner team to deliver their best through the six-week sprint
    Be equally effective running engagements in the Nairobi Innovation Studio or on-site in any of the SSA markets

    Client Leadership

    Develop robust, proactive pipeline of tangible collaboration/prototyping projects with clients/partners that will drive c-level sponsorship and engagement
    Build trusted advisor relationships with key clients and partners in the industry

    Team Leadership

    Lead and inspire large and diverse teams of 15-30 client + Visa staff for 6 weeks during co-creations, providing clear vision, direction, and allocating roles based on skills, strengths and need
    Lead (directly or indirectly) teams of engagement managers and designers, grooming them to independently run co-creation and design engagements
    Indirectly manage larger teams of designers, developers and product experts in swarm staffing models on co-creations

    Innovation

    Provide thought leadership in payments and related aspects, in order to develop a vision for specific areas of innovation, identify key innovation opportunities for Visa and our clients, and identify potential partners
    Build a repeatable and scalable client/partner engagement strategy, encompassing understanding of their innovation agenda and capabilities and communication of the Visa innovation agenda

    Qualifications

    12 – 15+ years of experience in top-tier consulting or strategy, with experience in technology working in client focused functions
    Proven capabilities in leading design thinking/co-creation engagements with virtual teams that include Managers and Executives at senior levels – communication, presence, thought leadership and gravitas
    Substantial client facing experience with the ability to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes
    Experience running customer experience centers focused on helping clients solve real business issues
    Outstanding facilitation skills, ideally with formal training and sprint management experience
    Strong project/program management skills to successfully manage multiple, concurrent work streams
    World-class client-facing skills and proven ability to engage with C-level executives and drive commercial outcomes
    Degree qualified in business and/or design. Post graduate qualifications highly desirable
    Formal qualifications in Human Centered Design/UX/Agile is a huge plus

    go to method of application »

  • Business Development Leader – Merchant Sales and Acquiring

    Business Development Leader – Merchant Sales and Acquiring

    Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup,
    celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

    Job DescriptionQualifications

    Professional

    Local market and regulatory knowledge and functional experience in acceptance, merchant acquiring, interchange management, consulting, financial transaction processing knowledge and client sales, preferably Visa, supporting highly complex clients and/or services within a highly matrixed environment
    Established networks at decision making levels with a strong business-to-business sales track record.
    Years of Experience: A minimum of 10 years of success in progressive leadership positions in the Payments industry
    Education (required): Bachelor’s degree or equivalent. Masters degree in a business field is an added advantage

    Technical

    Working knowledge of payments network and processing services
    Working knowledge of mobile technology
    Demonstrated, detailed knowledge of the full breadth of acceptance and other products and services offered by Visa (preferred)
    Working knowledge of project management tools and application
    Microsoft office tools e.g. PowerPoint, Excel, Word etc
    Working knowledge of Visa systems (preferred)

    Business

    Strong Sales and relationship management skills.
    Broad and multiple industry exposure.
    General finance and accounting knowledge and understanding.
    Strong influencing and negotiation skills
    Project management experience.
    Strong oral and written communication skills.
    Experience shaping and delivering defined strategies.
    Proven track record of driving growth and taking new products from conception to commercial launch.
    Executive presence.
    Global mind-set with ability to localize solutions, desire and demonstrated ability to work cross-culturally.
    Exposure to emerging payment solutions (mobile wallets, mobile money ecosystems, agent banking, mobile money transfers)

    Additional Information
    All your information will be kept confidential according to EEO guidelines.

  • Organizational Development Specialist – Kenya

    Organizational Development Specialist – Kenya

    RTI International seeks to recruit the Organizational Development Specialist, East Africa to be based in Nairobi, Kenya under the East Africa Energy Program.

    Job Summary

    The Organizational Development (OD) Specialist will be responsible for day to day operational coordination, implementation and reporting on the range of training and non-training institutional capacity ? building services to electrical power entities, regulators, and governments in East Africa as required to advance objectives of the Power Africa-East Africa Energy Program. The individual will support the implementation of capacity building annual work plan, consolidated detailed task schedule and power entity capacity strengthening plans. Will also develop related institutional capacity development and training deliverables, and support engagement and delivery of related services by additional service providers when required. The OD Specialist will participate in the development of develop tailor-made capacity development programs relevant for various partners, in coordination with the Senior Capacity Building Advisor. She/he will support the successful delivery of capacity-building and learning activities to be implemented by EAEP.

    Specific Responsibilities

    Provides day to day operational support for capacity building including support in delivering capacity development-related activities for partner organizations in diverse areas as required to advance objectives of the USAID funded Power Africa East Africa Energy Program.
    In charge of regular updating of capacity building unit consolidated schedule to ensure adequate capacity is built in various areas of the program.
    Supports in consolidating technical capacity development resources for specific areas/topics identified as needed for capacity development of partners, including training, mentoring and coaching of partners, peer learning and other methodologies.
    Prepares activity budgets in line with EAEP operational compliance requirements.
    Integrates organizational capacity development support with other EAEP offices such as administration, procurement, finance etc.
    Undertakes program monitoring, evaluating, learning and periodic reporting related to capacity building working closely with other members of staff. This includes monitoring the program indicators (result indicators, output indicators at program level, performance review information, etc.)
    Engages with appropriate stakeholders in technical and operational support for all activities in terms of planning, monitoring, and implementation.
    Contribute to the development of annual workplans, budgets, performance monitoring systems and tools, and drafting of program reports.
    Contribute to the design of tools and actions for various capacity building and training activities including writing calls for tender for service providers, assessing bids and preparatory meetings with selected service providers.
    Supports the delivery of capacity building activities including coordinating the organization and delivery of the capacity-building actions (e.g. organizing training for service providers, active participation in coordination meetings and steering groups in charge of steering the design and implementation of the capacity-building actions). In charge of taking notes or minutes during the meetings and events.
    Provides required technical and operational support to service providers commissioned by the program to support design and delivery of capacity-building actions (experts, trainers, training institutions, etc.) in line with signed contracts.
    Maintaining a repository of key documents and keeping records concerning project activity in line with the program knowledge management approach
    Any other duties that s/he may be assigned by project management from time to time.

    Qualifications

    Master’s or bachelor’s degree in economics, social sciences, management or education, public administration or a related field.
    Master’s degree with 4 years of experience or bachelor’s degree with 6 years of experience or equivalent combination of education and experience is required
    Direct work experience in in training and organizational development in developing country context.
    Demonstrated ability in planning, execution and reporting of project.
    Knowledge on capacity development in context of development country.
    Experience of engagement with various organizations in capacity strengthening i.e. NGOs/private sector/public sector.
    Experience of working with donor funded project.
    Solid experience in organizing training workshops and events for officers in various cadres in public sector/private sector/ NGOs. Demonstrated coordination, teamwork, and planning skills, with proven ability to function effectively with multiple host country counterparts in both the public, private and local partners.
    Relevant experience providing technical and operational support for training and technical assistance programs
    Ability to produce well written reports while meeting tight deadlines
    Ability to develop activity budgets
    Project management knowledge and experience is a plus.
    Fluency in English is required.

    Skills And Abilities

    Ability to multi-task
    Ability to work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently
    Attention to detail and accuracy