Company Founded: Founded in 1958

  • Monitoring & Evaluation Coordinator 


            

            
            Environmental Specialist

    Monitoring & Evaluation Coordinator Environmental Specialist

    RTI is currently seeking to fill a vacancy for the Kenya Crops & Dairy Market Systems (KCDMS) Activity which is part of the Feed the Future program, America’s initiative to combat global hunger and poverty. In this regard, USAID is partnering with RTI International on a 5-year (Oct 2017 to Sept 2022) cooperative agreement – KCDMS Activity – to help increase agricultural production and reduce poverty and malnutrition in Kenya. The project will also spur competitive, resilient market systems in Kenya’s horticulture and dairy sectors. We seek to recruit a Monitoring and Evaluation Coordinator to be based in the Kisumu office.

    Job Summary: The M&E Coordinator shall play an essential role ensuring that fellow technical staff have clear guidance and support on MEL requirements. They will coordinate MEL activities in the designated region (Western, Nyanza or Eastern) of operation.

    In addition, the MEL Coordinator is expected to contribute fully to the overall objectives of the KCDMS activity, conducting him/herself in a proper manner at all times as a representative of the program, and is responsible for the safe keeping and care of program assets assigned to his/her care.

    Essential Duties

    With the support of MEL Manager, work with implementing team to develop intervention results frameworks including indicators and monitoring plans and take responsibility for implementation.
    With support of MEL Manager, and database specialist, work with grantees on building and managing their data management platforms according to the KCDMS database management system guidelines and grants agreement requirements.
    Play a key role in the capture and use of both explicit knowledge (available from data gathered and recorded for monitoring and reporting) and tacit knowledge (that held internal to an individual) for organizational learning and decision-making, and to manage information flow between staff at all levels.
    Work closely with the technical team to ensure that they document all data (both qualitatively and quantitatively) in line with the program’s M&E framework and guidelines for tracking the transformation process and ensures that all such data and information is posted correctly.
    Enter monitoring data into project database, perform regular data quality checks and take necessary corrective action to ensure that data input into the KCDMS MEL database is accurate.
    Conduct preliminary analysis of data on a monthly and quarterly basis to identify trends, and to determine if regional targets are being met.
    Undertake field visits and participate in project events to directly observe project progress and to interact with beneficiaries to gain a better understanding of the picture presented from monitoring data collected, noting changes not explicitly covered in project performance monitoring plan
    Prepare monthly, quarterly and annual data reports for submission to KCDMS management team in Nairobi. Prepare monthly reports highlighting progress in implementation of individual work plan.
    Document stories to demonstrate project successes and challenges.
    Coordinate evaluation activities with support from project team for the respective area of operation. Responsible for the collection and interpretation of information gathered and ensures that all information is collected in a valid, reliable, and timely manner.
    Conduct field support visits on project activities to observe proper and timely implementation and to determine if those activities conform to project objectives and targets.
    Provide technical assistance to KCDMS staff members and partner organization staff at the regional level in the utilization and management of monitoring and impact assessment tools.
    Familiarize him/herself with the KCDMS gender and natural resources management mainstreaming plans to ensure they are incorporated into their daily monitoring operations.
    Work as a team member with the Regional Coordinator and sector staff to coordinate program activities, effectively utilize project equipment and resources, and to communicate well with multi-program actors on common message and united assistance.
    Contribute to the preparation and drafting of the regional MEL components of the quarterly and annual reports and any other project publications as required.
    Contribute to the preparation of the annual implementation plan with the MEL Team and use it to monitor and report on results.
    Perform any other duties as may be required by the MEL Manager and Director of MEL.

    Qualifications

    Bachelor’s or Master’s degree in statistics, M&E, economics or any other relevant field
    3 years M&E experience in developing and managing M&E systems with sub-programme partners and technical colleagues.
    Experience working with USAID M&E systems, experience handling FTFMS data management systems. Use of TraiNet will be an added advantage
    Participation in Data Quality assessments i.e. USAID’s DQA.
    Ability to work through programme level ICT-based data management systems including using of mobile data collection platforms and
    Experience in planning and executing data collection work during evaluations including baselines, midlines and endlines, annual outcome surveys / periodic impact assessment, and other special studies.
    Excellent use of Excel. Knowledge and use of other analysis software like R, Python, stata will be an added advantage

    Disclaimer

    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    RTI does not permit any payment requests demanded during any part of the hiring process. If such requests are made, please report it to the RTI Ethics Office via HRethics@rti.org . Any candidate making any payment will be disqualified from consideration for future employment with RTI.

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  • Outreach Mobile Clinic Coordinator

    Outreach Mobile Clinic Coordinator

    The Association for the Physically Disabled of Kenya (APDK) is a local NGO providing comprehensive rehabilitation services with the aim of empowering persons with different abilities.

    APDK Nairobi Branch, seeks to fill the following vacancy:

    Duties & Responsibilities

    Take overall responsibility in the management of the administrative and programmatic services of the program.
    Work hand in hand with Rehabilitation teams at the MoH Health facilities, Stakeholders, Organizations of persons with disabilities in providing integrated Rehabilitation services to persons with disabilities. This includes initiating of MOU with County Governments and partners for service delivery.
    Documentation of client’s progress and daily/monthly/quarterly & annual reports.
    Ensure patient demands are met and deadlines are kept to ensure continued provision of services.
    Work in cooperation with the Accounts Department and the Branch Administration to design, forecast, and update annual and periodic program budgets
    Plan, organize, and direct the provision of mobile clinic health services and programs to designated areas.
    Initiate and/or reinforce the network system with existing structures to promote integrated community development and access to health services.
    Establish and maintain contacts with internal and external stakeholders, Government line ministries to provide information, garner acceptance and support of the project, and ensure that the project meets client needs
    Building effective sustainable referral systems with local Health facilities, and community organizations.
    Facilitate training and community empowerment activities.
    Provide accurate and timely report to the management for planning.
    Coordinate project activities and strategical planning with government line ministries for sustainability and Ownership.
    coordinate the development of training materials and methodology relevant to the execution of the project
    Ensures proper utilization of resources, including prompt accountability of funds and reporting by the rehabilitation teams and volunteers involved in the program.
    Use participatory methodology when working with all project stakeholders
    Build and maintain relationships with other departments within the branch, various government ministries, Institutions and with community, DPOs and groups to maximize the effectiveness of the community initiated strategy.
    Facilitate resource mobilization for services at the Counties, other stakeholders and partners for service delivery and scale up of project activities.

    Qualifications

    Possess Diploma in Orthopaedic Technology, Physiotherapy and Occupational Therapy from Kenya Medical Training College or any other relevant institution
    At least 3 years relevant working experience in coordinating and providing technical support to Orthopaedic/Physiotherapy & Occupational Therapy services.
    Demonstrated knowledge and commitment on disability issues and readiness to work with persons with disabilities across board.
    Have the ability to work for long and odd hours under minimum supervision to meet deadlines.
    Computer literate and ability to work independently
    Experience with donor funded projects and reporting
    Be registered with a professional body
    Fluent in spoken & written English
    Available to begin immediately

    Qualified persons with physical challenges are encouraged to apply.Applications should be submitted in Hard copy or Soft copy at jobs@apdk.org together with a CV including current contacts of three referees (one of whom should be the immediate supervisor), copies of relevant certificates and testimonials and current / last and expected remuneration to be submitted on or before 23rd October, 2020.The Human Resource Manager,
    APDK
    Westlands Waiyaki Way;
    Opposite Oil Libya
    Box 46747, 00100
    Nairobi

    Apply via :

    jobs@apdk.org

  • Visa Consulting & Analytics Manager

    Visa Consulting & Analytics Manager

    Job Description

    Position Summary

    The Visa Consulting Manager will deliver consulting support and projects to VISA’s key clients across East Africa markets. The main objective of the role is to help deepen client relationships and optimize client performance by helping them define and implement campaigns and strategies recommended by Visa in the areas of digital and customer strategy, customer lifecycle management and new product development and launches.

    Principal Responsibilities/Key Results Area

    Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients.
    In coordination with Country Managers and Account Executives, develop plans for consulting activity securing funds from partnership agreements to support Consulting projects where such agreements exist.
    Support in the development of project pitches and secure new Consulting assignments with clients, as well as “re-engagements opportunities” via a consultative sales approach in assigned markets under the guidance of the East Africa consulting lead.
    Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client’s business targets (assignment objectives, project scope, budget, paperwork, external consultants’ supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus.
    Work on client site to design and project manage the implementation of marketing campaigns, value propositions and prepaid & credit products
    Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.

    Qualifications

    Key Competencies

    Bachelor’s degree or equivalent. Master’s degree preferred.
    At least 8 years of solid experience in the following areas: value proposition design, product development and launch
    Strong facilitation skills
    Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired.
    Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
    Highly analytical with advanced PowerPoint skills and Excel skills.
    Superior project management skills. Fluent communicator.
    Must have financial acumen and commercial awareness skills.
    Results driven, flexible and both internally and externally customer focused.
    Able to travel frequently and work on client site for extended periods across SSA.
    Self-motivated and able to use own initiative with limited direction.
    Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
    Ability to work in a multi-cultural environment.
    Fluency in English mandatory

    Additional Information

    Diversity & Inclusion

    Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

    By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa Payments Limited is a better place to work and a better business partner to our clients.

    Apply via :

    jobs.smartrecruiters.com

  • Painter Trainer – Coastal Regional

    Painter Trainer – Coastal Regional

    Are you interested in joining the number 1 paint company in the Country with presence in East Africa?

    Two-time Company of the Year Awards (COYA) winners and rated one of the best companies to work for by FKE.

    Do you thrive in a fast-paced growing environment?

    Do you have a talent where you can build trust and rapport in a competitive marketplace?

    An exciting career opportunity has arisen in our Sales Department and now seek to recruit a strategic, committed & results driven person.

    Reporting To: Business Development Manager

    Purpose: Responsible for Training of Painters, Counter staff, Carpenters, masons and Crown staff within a designated region.

    Job Responsibility:

    Training of painters, carpenters, dealers’ counter staff and Crown paints’ staff.
    To meet the training targets set customer-wise
    To plan, in coordination with the Area Sales Managers, the annual training Calendar.
    To review the annual training on quarterly basis
    To work with Area sales officers in identifying painters’ training in their respective areas.
    To be custodian of all the painter training records.
    To give feedback on any information received from painters about Crown Products and general competition.
    To develop and review the Painters training curriculum.
    To undertake any other duties as may be assigned from time to time.

    Successful Applicant:

    Bachelor of Science degree in Chemistry/Analytical Chemistry or Bachelor of Education with a combination in Chemistry and Kiswahili or Business-related field
    Minimum of 2 years’ experience in training/teaching
    Experience in the paint industry is highly recommended.
    Good knowledge of English & Kiswahili languages is mandatory.
    High negotiation, communication and presentation skills.
    Analytical thinking and potential to grow.

    Suitably qualified applicants should submit their application letters, with detailed CVs including a daytime contact phone number, email addresses, current and expected salary a MUST, citing the relevant job title on the subject line to: – hr@crownpaints.co.keNB: The deadline for submitting an application is before by close of business on 14th October 2020.Female candidates are encouraged to apply.Only shortlisted candidates will be contacted.

    Apply via :

    hr@crownpaints.co.ke

  • County Coordinator

    County Coordinator

    RTI is currently seeking to fill vacancies for the Kenya Crops & Dairy Market Systems (KCDMS) Activity which is part of the Feed the Future program, America’s initiative to combat global hunger and poverty. In this regard, USAID is partnering with RTI International on a 5-year (Oct 2017 to Sept 2022) cooperative agreement – KCDMS Activity – to help increase agricultural production and reduce poverty and malnutrition in Kenya. The project will also spur competitive, resilient market systems in Kenya’s horticulture and dairy sectors. We seek to recruit a County Coordinator for Kitui County to be based in Kitui.

    Job Summary:  The County Coordinator (CC) leads and coordinates the implementation of the project activities within Kitui County and provides technical expertise focusing on identification of existing technologies/enterprises with potential for growth and the provision of a wide range of business development services (BDS). The CC will maintain relationships with key sector partners, consultants, host county counterparts and stakeholders at county level. She/he will collaborate with colleagues across market systems on technical and strategic planning initiatives and will ensure best practices and lessons learned are captured and disseminated. The CC will serve as a representative of the project to clients, stakeholders, and partners, providing key inputs for technical and management decisions. Also responsible for managing program deliverables including planning, coordinating, and reporting of all activities.

    Essential Duties:  

    Support the development of the project’s strategy for all project activities.
    Participate in a review of innovative marketing, extension, and input supply applications, identify strengths and weaknesses and identify potential private sector partners for collaboration and joint investment under the Partnerships and Innovations Fund.
    Review business models and viability of incorporating training and extension (T&E) into private sector operations (such as dairy cooperatives or agricultural input suppliers);
    Build and maintain relationships with county-level public agricultural marketing and production systems; work with counties to develop marketing and extension strengthening plans; design technical assistance to support sustainable, county-led training programs and information systems.
    Support technical and administrative personnel and subcontractors in the implementation of a large, complex activity to build capacity of actors in targeted value chains.
    Support the design of, then oversee interventions to improve farmers and relevant actors’ access to viable commodity markets and quality inputs.
    Lead the project’s support for market operations and input supply strengthening, including association-building or platform development, and identify and coordinate technology demonstration opportunities.
    Liaise with fellow teammates design support for “lead firms” that are in the output and inputs sectors (may include business planning, management, accounting, inventory, recordkeeping, capacity building, or investment facilitation.)
    Collaborate with the regional Access to Finance Specialist to design innovative financial products that support the needs of private sector and farmer groups.
    Contribute to monitoring and evaluation, learning, and reporting and provide technical oversight and support all data tracking by M&E staff of grant partners.
    Contribute to social inclusion activities in collaboration of the project regional SI specialist.
    Ensure project activities meet USAID (SUAP) and NEMA environmental compliance requirements
    Identify and document technical best practices and lessons learned and compile biweekly/monthly reports on project activities accomplished during those periods.
    Report directly to the Director for Productivity in coordination with the Eastern Regional Coordinator on all aspects that pertains to the achievement of results.
    Any other duties as assigned by your supervisor.

    Qualifications:

    Bachelor’s or Master’s Degree in agricultural economics, agronomy, agribusiness management or related field and six years of work experience. Experience and understanding of Kitui County Markets systems will be an added advantage.

    Skills & Abilities

    Excellent oral and written skills in English and Kiswahili.
    Demonstrated ability to be collaborative across projects, flexible and creative.
    Excellent interpersonal and leadership skills.
    Ability to multi-task and work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently with attention to detail and accuracy
    Excellent knowledge of MS Word, Outlook, PowerPoint, Excel

    Apply via :

    rtiint.referrals.selectminds.com

  • Regional Human Resources Manager (Africa and Middle East)

    Regional Human Resources Manager (Africa and Middle East)

    The Regional Human Resources Manager (Africa and Middle East) will be based in RTI’s Regional Office in Nairobi, Kenya. They will be responsible for informing the design of HR strategies and programs that meet the needs of the region, ensuring their implementation, and leading effective delivery of HR services within the region. This includes interpretation and application of HR policies and regulations; facilitation of internal procedures and process solutions to a wide spectrum of complex HR issues; conducting needs analyses and working with HR centers of excellence to develop solutions; and advancing the talent strategy of RTI and its field operations. This position promotes a collaborative, customer service focused, solution-oriented approach while ensuring compliance and HR best practice.
    Essential Duties

    Lead the HR function in the region, as Senior HR Leader and Advisor for RTI’s Regional Office, based in Nairobi, Kenya, supporting RTI activities in Africa and the Middle East.
    Serve as a member of the RTI Africa Regional Office Senior Management Team.
    Provide strategic HR advice and operational support services to projects and activities in the region in all major HR functional areas (employee relations, compensation and benefits, talent acquisition, talent management employment administration, HR compliance).
    Partner, consult, and facilitate resolutions to business/projects’ challenges and opportunities; provide advice and information on interpretation and implementation of RTI HR policy and programs. Effectively communicates changes in policy and procedure.
    Utilize best practices to support and manage change.
    Ensure full compliance with HR policy guidelines and country employment practices, respecting local labor laws, clients’ rules and regulations, RTI policies, values, ethics, procedures and strategies.
    Build the capacity of HR staff within the region; provide functional support to HR staff within the Region.
    Closely interact with RTI’s Home Office HR team, bridge and communicate central Home Office policies with regional needs.
    Directly manage Regional Office HR team and indirectly support Project HR staff within the Region.
    Effectively implement RTI’s internal control framework and proper functioning of the HR policy framework.
    Perform other duties as assigned.
     

    Minimum Required Education And Experience

    Bachelor’s Degree and 15 years of experience, Master’s degree and 12 years of experience, equivalent combination of education and experience.

    Skills & Abilities

    Strong working knowledge of and experience in international and local national HR; experience in several countries in the Africa region.
    Working knowledge of, and experience with, local labor and employment laws and legal resources in the region; familiarity with international development donors, systems and policies.
    Ability to prioritize issues and make recommendations to policies.
    Demonstrated high degree of professionalism and discretion, culturally astute.
    Ability to work independently as well as manage matrix teams, strong interpersonal/relationship building skills, highly effective partnership and collaboration skills.
    Strong writing and presentation skills in English with ability to communicate well within and across diverse groups and perspectives.
    French/Arabic/Portuguese ability a plus.
    Extremely strong organizational skills as well as the ability to be flexible and work well under pressure in a fast-paced multi-tasking environment; ability to resolve business issues in interest of RTI.
    Solid facilitation and training skills.
    Excellent knowledge of MS Word, Outlook, PowerPoint, Excel.

    Apply via :

    rtiint.referrals.selectminds.com

  • Capacity Building Coordinator

    Capacity Building Coordinator

    Job Summary
    The Capacity Building Coordinator will be responsible for the coordination, delivery and implementation of training as well as capacity‐ building services to power entities, regulators, and governments in East Africa, to advance Power Africa East Africa Energy Program’s objectives. The individual will develop and implement capacity building plans and materials, deliver trainings and coordinate service provider tasks as required. The Capacity Building Coordinator will conduct needs assessments and develop tailor-made training programs relevant for various partners, in coordination with the Senior Organizational Development Specialist, technical and cross-cutting teams. In addition, the position supports the identification of training needs based on skills gap analysis, developing group and individual learning courses and managing the training budget. She/he will support the successful delivery of capacity-building and learning activities to be implemented by the program.
    Specific Responsibilities

    Contribute to the identification of needs for capacity-building actions through skills gap analysis.
    Contribute to the design of the capacity-building strategy and coordinate experts working on strategic aspects of capacity building.
    Contribute to the design of tools and actions for various capacity building and training activities including supporting tenders for service providers, assessing bids and preparatory meetings with selected service providers.
    Delivery of capacity building activities including coordinating the organization and delivery of the capacity-building actions (e.g. organizing training for service providers, active participation in coordination meetings and steering groups in charge of the design and implementation of the capacity-building actions).
    Develop specialized materials and processes (areas/topics) as identified for partners capacity development, including training, mentoring and coaching of partners, peer learning and other methodologies.
    Coordinate service providers commissioned by the program to support design and delivery of capacity-building actions (experts, trainers, training institutions, etc.)
    Lead capacity building related monitoring, evaluation, learning and periodic reporting. This includes monitoring the program indicators (result indicators, output indicators at program level, performance review information, etc.)
    Coordinate with appropriate stakeholders in all aspects of activity planning, monitoring, and implementation.
    Contribute to the development of annual workplans, budgets, performance monitoring systems and tools, and program reports.
    Maintain a repository of key documents and records for reporting purposes in line with the program’s knowledge management approach.
    Assist in the design of calls for proposals and other related documents for the creation of networks.
    Any other duties that s/he may be assigned by project management from time to time.

    Desired Skills and Experience
    Qualifications

    Master’s or Bachelor’s degree in Economics, Social Sciences, Management or Education, Public Administration or a related field, preferably focused on learning solutions.
    Master’s degree with 5 years of experience or Bachelor’s degree with 8 years of experience or an equivalent combination of education and experience is required.
    Direct work experience in developing countries as a senior expert in training and capacity building. Preference of energy sector working experience.
    Demonstrated ability to design capacity building strategies based on clear needs identification and understanding of the operating context, and experience of working with Governments institutions and donor community.
    Solid experience in organizing trainings, familiarity with a wide range of capacity building techniques including designing educational curriculum.
    Demonstrated strong management, coordination, teamwork, and planning skills, with proven ability to function effectively with multiple host country counterparts in both the public, private and local partners.
    Relevant experience implementing and managing training and technical assistance programs preferably in the energy sector.
    Ability to produce well written reports while meeting tight deadlines.
    Ability to manage and monitor a budget.
    Project management experience.
    Fluency in English is required.

    Skills and abilities

    Ability to multi-task
    Ability to work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently
    Attention to detail and accuracy

    Physical and mental demands
    Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above.  Examples include:  remaining in a stationary position for long periods of time; operating a computer and other office machinery; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between offices; ability to handle the stress associated in meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, ability to have regular, reliable and predictable attendance.
     
    Disclaimer
    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Apply via :

    rtiint.referrals.selectminds.com

  • Regional Finance Manager

    Regional Finance Manager

    Job Summary: The Shared Services Manager (SSM) is responsible for ensuring efficient and effective delivery of Regional Office finance, travel, and logistics. The SSM leads Kenya office payroll management, accounting and financial management, supervision of travel and logistics function. This role also guides the Regional Finance Specialist and other accounting staff on RTI accounting policies and procedures.
    Essential Duties
    Manage regional office financial transactions and reporting.
    Support month end closing processes to ensure organized, complete, and properly approved expense reports and reconciliations are delivered to Home Office as per approved month-end closing calendar.
    Develop and update finance policies and procedure manuals.
    Support internal and external audits of projects.
    Manage Kenya local payroll processing, act as point of contact to internal and external clients on all payroll related issues.
    Manage vendor relations and activity involving Sage Solutions.
    Keep abreast of Kenya tax and labor laws and related compliance requirements.
    Manage digital portal for the travel and staff expense prepaid card program.
    Manage digital portal for the mobile money program.
    Work with Regional and Project Finance teams to devise shared cost allocations and financial processes to enable accurate charging of costs.
    Manage shared budget allocations for rent, office space, utilities, insurance, communications, and common general office costs.
    Lead travel and logistics team. Manage regional office fleet in collaboration with travel and logistics support team.
    Supervise regional finance specialist or accountant.
    Prepare Regional Office bi-monthly cash forecasts, monitor cash flow and reconcile cash accounts to maintain appropriate cash balances.
    Ensure efficient and effective travel procedures are in place.
    Prepare reports as requested by management and RTI Home and Regional Office.
    Minimum Required Education & Experience
    Master’s degree and 6 years of experience or bachelor’s degree and 8 years of experience
    Knowledge, Skills & Abilities
    Below are skills and abilities required to perform the essential duties of this job.
    St rong attention to detail, accuracy, and organizational skills with ability to be flexible and work well under pressure in a multi-cultural environment
    Ability to work well in team environment and train others in financial controls and financial management principles
    Ability to work independently as well as function within a matrix organization
    Advanced user and trainer of accounting systems such as QuickBooks, payroll systems, travel, and logistics solutions.
    Minimum 8 years’ experience in a busy finance and operations department.
    Proficient in Advanced MS Excel, MS Word, and power point presentations
    English proficiency is required.
    Physical/Mental Demands
    Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include: remaining in a stationary position for long periods of time; operating a computer and other office machinery; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between offices and laboratories; frequently conducting laboratory site inspections , ability to handle the stress associated in meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance.

    Apply via :

    rtiint.referrals.selectminds.com

  • Senior Technical Account Management (Cardinal Commerce)

    Senior Technical Account Management (Cardinal Commerce)

    Job Description
    The Cardinal Commerce Global Customer Services team (GCS) team is tasked with supporting clients using the Visa Cardholder Authentication Service (VCAS) and other Cardinal Commerce products. As xxxx, Technical Account Management, you will be responsible for dedicated ongoing technical support of Cardinal’s Enterprise-level book of business with both Merchant and Issuer Customers. A successful TAM will display high levels of Business Acumen, relationship building and consultative-selling skills. They will possess the technical capacity to handle incoming inquiries and provide technical guidance to our top tier Customers. Show an understanding of Cardinal Product Strategy and Vision and have the ability to drive execution of strategy by working in tandem with Cardinal’s Sales, Customer Success, and Support teams as well as with in-market Visa teams. Will act as Cardinal SME (tech sales, integration, support) for our customers.
    Main Job Tasks And Responsibilities
    For assigned book of business (existing Enterprise Clients) act as Cardinal Technical SME
    For assigned accounts, create and maintain complete technical profile outlining how Customer has implemented Cardinal solutions (connection methods, flow diagrams, Customer environment, etc.)
    Function as a second level technical resource for best practice and Customer questions
    Ensure incoming support inquiries are handled in timely fashion and with highest level of Customer Service
    Engage with Customer Support as a Customer advocate to ensure speedy resolution of customer issues
    Lead technical account expansion efforts (setting up new MIDs, coordinating/monitoring new traffic ramps, pilots, etc.)
    Assist assigned Customers with:
    Basic and advanced transaction research
    Questions regarding Cardinal’s Solutions and the authentication landscape in general
    Technical issues and inquiries
    Assist Customer Success Team with
    Performance/Transaction Monitoring and trending
    QBR process
    Technical discussions/questions
    Engage with Solution Engineering & Product Management as the customer advocate on product roadmap discussions
    Per departmental guidelines, keep Salesforce current
    Coordinate successful kickoff and start-up of new accounts along with Customer’s Project Managers, as required
    Keep management informed of critical issues, strategic opportunities, and issue status
    Prepare and present any required reports to requestor and management as required
    Follow all established processes and procedures
    Travel required, 15-20% of time
    Key Knowledge Domains
    Advanced knowledge of authentication and payment brand transaction flows
    Advanced knowledge in Cardinal technology and implementation methods
    Ability to read/troubleshoot transaction logs
    Demonstrated Success in in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment
    Competitive awareness and proficient in explaining Cardinal’s product and service differentiators
    Superior customer focus and drive for results
    Proven ability to take initiative and work independently
    Strong financial acumen
    Drive results and successfully handle multiple priorities against tight deadlines
    Qualifications
    Minimum of a Bachelor’s degree from an accredited college or University, within a Business, Finance or Technology discipline
    In lieu of a bachelor’s degree, an Associate’s degree with 10+ years of experience will be considered
    5+ years of successful technical support and/or relationship management experience
    High degree of proficiency in MS Office (Word, PowerPoint, Excel)
    Ability to work in a virtual environment while travelling; i.e. solid time management, organization, negotiation and influence skills.
    Proven analytical and decision-making abilities.
    Able to proactively identify business opportunities and persuasively influence both internal and external constituents.
    Superior teamwork, interpersonal and communication skills.
    Developed information seeking skills and ability to communicate for results.
    Advanced negotiation, influencing and collaboration skills.
    Candidate must be a self-starter and have a disposition to work independently with a commitment to detail in an organized manner
    Demonstrated strong leadership capabilities and interpersonal skills
    Executive-level written and verbal communication, and customer interaction skills
    Ability to translate technical communications from engineers into client facing material

    Apply via :

    jobs.smartrecruiters.com

  • Emergency Operation Centre Specialist

    Emergency Operation Centre Specialist

    Program Results/Impact Delivery

    Assist and work closely with the Emergency Operation Centre Management Lead as well as the priority country government and Global Polio Eradication Initiative (GPEI) partners to deliver:
    Strengthened Polio Emergency Operations Centers (EOCs), to ensure effective partner collaboration with federal/local government ownership and commitment. The program will contribute to improvements in services delivered as well as coordination and management of the EOCs. The program team will focus their analyses and actions to help deliver the critical components of an effective and accountable EOC.
    Empowered local communities with local volunteers building community support/demand for successful cVDPV2 outbreak response and holding authorities accountable for results. The volunteer community engagement will enable a more rapid scale up of outbreak response activities, and critically, ensure that these efforts are sustained once the program ends.
    Agile program monitoring and learnings to develop and improve on a Polio EOC Playbook, address critical operational and partner collaboration challenges and continuously improve Polio EOC operations, functions and processes.

    Thought leadership partner

    Actively participate both in the development and execution of the Polio EOCs in Africa programme approach, workplans and activities. Contribute to ongoing monitoring and evaluation efforts to capture core learnings and insights from VSO’s work strengthening Polio EOCs and creating highly effective community engagement/local volunteering to support community engagement, ownership and demand for vaccination/outbreak response campaigns.

    People Management

    Assist their Emergency Operation Centre Management Lead as a co-leader of their Core Team in priority countries. EOC Specialists are expected to continuously build their programme leadership capabilities to enable them to deputise for the EoC Management Lead.
    Safeguarding, Security and Risk Management

    Collaboration

    Desired Skills and Experience
    Essential criteria
    Knowledge/qualifications/Experience:

    Health systems and/or health delivery experience and expertise working to improve health programme effectiveness and efficiency in Africa, Asia or Latin America
    Previous experience working with strong programme teams in challenging country and/or multicultural environments
    Strong interpersonal skills that will enable them work as a trusted advisor with other Polio EOC leaders and partners
    Strong political and cultural awareness and sensitivity
    Knowledge and understanding of the role of volunteerism in development, including previous volunteering experience
    Knowledge and understanding of social inclusion, social accountability, and resilience

    Skills/Abilities:

    Strong leadership skills, including the ability to inspire teams and partners
    Strong personal relationship skills with substantial experience in networking and influencing a diverse range of stakeholders
    Graduate degree in relevant course of study including but not limited to public health/epidemiology, biomedical sciences, business public administration, international development.
    Fluency in written and spoken English and/or French (additional language abilities particularly African languages are welcome)

    Desirable Criteria:

    Previous experience working with or knowledge of emergency operations centers (EOCs) in Africa or other regions.
    Knowledge of and experience of working in priority countries.