Jobs Kenya

Company Founded: Founded in 1958

  • Finance Specialist

    Finance Specialist

    Job Summary:
    The Regional Finance Specialist is responsible for day-to-day book-keeping, payment processing and filing of financial records. This position reports to the Africa Regional Office Finance Manager based in Nairobi, Kenya.
    Essential Duties:

    Enter financial data into the financial system daily.
    Process payments to vendors, consultants, subcontractors, and staff, and reconcile staff and third-party accounts monthly.
    Support employees travel advances and expense reports settlements, follow up with respective staff to verify the accuracy and completeness. Track and monitor aging advances.
    Monitor prepaid card balances and reconcile to bank balances.
    Prepare journal vouchers or adjusting entries and ensure necessary reviews and approvals.
    Provide support in compiling and submission of the monthly financial reports package.
    Prepare relevant journal vouchers in timely manner to address monthly financial reporting compliance issues raised by the Regional Office/Compliance team.
    Maintain the filing system for financial records.
    Conducts other general accounting duties as assigned.

    Minimum Required Education & Experience

    Master’s degree or bachelor’s degree and 1 year of experience or equivalent combination of education and experience

    Additional desired qualifications

    Professional Accounting Designation (CPA) or significant progress toward obtainment of designation preferred.
    Experience in computerized accounting systems
    Working knowledge of Excel

    Skills & Abilities

    Excellent knowledge of MS Word, Outlook, PowerPoint, Excel
    Ability to multi-task
    Ability to work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently
    Attention to detail and accuracy
    Ability to obtain proper security clearances as noted by contracts

    Note: Applications will be reviewed on a rolling basis and we regret that only shortlisted applicants will be contacted.

    Apply via :

    rtiint.referrals.selectminds.com

  • Business Manager, Chief Executive’s Office

    Business Manager, Chief Executive’s Office

    About the job
    This role serves both the Country Chief Executive and Regional Chief Executive
    Job Purpose
    To provide assistance to the CE and Regional CE, both in the day-to-day management of the workload as well as in any strategic and business matters, by providing guidance and sound advice on any maters pertinent, prioritising and managing issues that have escalated to the CE’s Office and keep abreast of any relevant developments or issues that impact the bank. This role acts as a sounding board to the CE, sharing the overflow of work and acting as a consultant on all matters required.
    Key Responsibilities/Accountabilities
    Customer Complaints
    Provide a swift and efficient response to customer’s complaints that have been escalated to the CE & Regional CE, ensuring efficient resolution and promoting customer service excellence and driving the client centricity agenda.
    Agenda management
    Manage the CE’s & Regional CE, agenda, prioritising pressing matters that require his/her direct attention and addressing any challenges or issues that can be resolved without further escalation. To act as a gatekeeper to the CE & Regional CE ,releasing his time to key and critical matters and relevant stakeholder engagements.
    Research and insights
    Conduct research in a multitude of subjects, at a macro and micro level, in order to ensure that the CE & Regional CE has all the required information in hand for stakeholder engagements, communications, events, interviews, etc. To provide insights that enable to CE & Regional CE to gain a good understanding of any matter and can engage with any stakeholder with confidence.
    Communications
    Produce communications and speeches for the CE & Regional CE, ensuring relevance and quality. It is required that any communication or speech is ready for immediate use by the CE & Regional CE.
    Executive support
    Provide support in the preparation of key events and forums attended by the CE & Regional CE by preparing all the key points that are to be addressed and compiling the required reports, ensuring alignment with key strategic imperatives and driving the right agenda in each event or forum.
    Advice and guidance
    Act as a sound advisor and consultant to the CE & Regional CE through the sound understanding of the organisation’s context and strategy, unpacking key challenges and/or opportunities, options and choices and potential implications (both positive and negative). To assist the CE & Regional CE to make informed decisions.
    Cycle management
    Manage the reporting cycles for the CE & Regional CE, including the monthly Kenya Leadership Council reports, quarterly Board packs and annual report. To compile the sections that are allocated to the CE & Regional CE, ensuring adherence to reporting requirements, quality and bearing of the information presented and sharpness of the communication channelled by the CE & Regional CE.
    Executive collaboration
    Work closely with the transformation, compliance, governance and branding executives to ensure alignment with the CE & Regional CE agenda and strategic imperatives.
    Project management
    Manage and drive key projects and initiatives critical to CE & Regional CE, ensuring these are executed as per plan and create the expected impact. These projects and initiatives foster and promote the CE & Regional CE and the organisation’s reputation and image and might required the collaboration across functions, therefore this role needs to influence and drive the agenda with key stakeholders.
    Networking and collaboration
    Manage a strong network of people that are key for the CE & Regional CE and the organisation, through the sound understanding of the organisation and external context where the organisation operates, in order to ensure that for any new initiative, challenge or opportunity the right people are identified and connected.
    Committees, forums and work groups
    Participate in key meetings related to strategic initiatives, in order to keep updated on any relevant developments or risks. To provide continuous feedback to the CE & Regional CE, highlighting any areas that require his/her direct intervention.
     
    Ad hoc support
    Support the CE & Regional CE in any relevant matters, in order to drive the function’s agenda and achieve strategic objectives for the organisation.
    Preferred Qualification and Experience

    Minimum qualification: Masters Degree or Post Graduate Degree in Business Commerce or equivalent.
    15 years Experience: The role requires a seasoned, holistic professional with considerable business acumen and understanding of the organisation and industry, gained from a track record of 10+ years in advisory roles, who is capable of providing insights and guidance to the executive.
    The role requires an experience professional with a sound understanding of local, regional and international economic forces, gained through research and insights gained in key strategic roles.
    Other preferred qualifications, certifications or professional memberships: MBA and degree one or more of the following areas: Economics, Finance, Law, Political Economy, Journalism, Psychology

    Apply via :

    careers.peopleclick.eu.com

  • Senior Manager, Managed Services – Visa Consulting & Analytics, Sub Saharan Africa (SSA)

    Senior Manager, Managed Services – Visa Consulting & Analytics, Sub Saharan Africa (SSA)

    Job Description
    Responsibilities
    Visa Consulting and analytics, the consulting arm of Visa, is a global team of industry experts in strategy, marketing, operations, risk and economics consulting, with decades of experience in the payments industry.
    As part of its consulting service line, VCA is looking to build out Managed Services which is a full cycle solution for the implementation of enterprise programs and portfolio strategies, ensuring strategy implementation through profitable lifecycle marketing campaigns and portfolio management execution. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources and scale to enhance performance and increase profitability.
    The Senior Manager, will lead the delivery of Managed Services offerings to our clients. This role will combine commercial intelligence with Visa’s data assets, proprietary analytical solutions, cutting edge digital platforms, campaign capabilities, best practices and partnerships to enable personalized, relevant and engaging interactions.

    Lead the implementation initiatives with important Visa clients and provide direction to the different tracks of the programme (e.g., programme management, stakeholder engagement, etc)
    Coordination and active management of the client assuring the value delivered, meeting Visa’s high standards and to client’s satisfaction
    Provide high level visibility and drive strategic initiatives for the programme, reporting progress into the relevant functions, maintaining governance and oversight
    Coordination with the Visa Hub teams in terms of best practices and state-of-the-art transactional data analysis
    Drive the Design, Plan, Execution and Engagement for a successful project execution with the client. This could mean defining & designing what the overall strategy will look like, building out the strategy requirements, live strategy implementation and conversion of card customers, as well as executing the post-conversion tracking and performance measurement
    Project managing the delivery strategies of developed solutions with a true entrepreneurial spirit and ensure collaboration and overall integration between programme tracks. Managing the delivery of third party vendors
    Understand our clients’ business objectives, needs, plans, etc. together with the Account Management Team
    Identify opportunities and improvements to grow the business of our clients
    Develop and propose appropriate project approaches and business solutions to the client
    Provide Thought Leadership knowledge and projects regarding the future of payment and retail banking to our client
    Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the VCA and product teams
    Build and retain Visa Consulting relationships with our client
    Generate ideas and opportunities for future engagements with the client
    Support the overall go-to-market strategy for Managed Services

    Key Competencies

    Substantial experience in retail banking and/or payment card industry
    Experience in end-to-end product implementations and/or marketing campaign executions
    Solid understanding of delivery techniques, methodologies, and best practices. Hands-on experience with Waterfall and Agile frameworks (e.g., Scrum, Kanban) is beneficial
    High intellectual capability evidenced by excellent analytical skills
    Comprehensive knowledge of tools and the use of data insights for business growth in a digital and technology-driven environment
    Excellent client relationship management skills (also on senior executive level and across all levels of an organization)
    Excellent sales orientation, experience selling major projects/ideas to senior management
    Fluent in English – both verbally and written
    Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey technical information
    High levels of integrity and business ethics
    Willingness to maintain professional development

    Qualifications
    Specific Requirements

    Minimum 7+ years of progressive experience, a combination of regional and global experience strongly desired.
    Bachelor’s Degree in quantitative or business field
    Willingness to travel

    Additional Information
    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
    I’m interested

    Apply via :

    jobs.smartrecruiters.com

  • Temporary Procurement Officer

    Temporary Procurement Officer

    Job Summary: The Procurement Officer is responsible for communicating with suppliers and procuring project material and services with guidance from the procurement Specialist. She/he will work with procurement Specialist in soliciting the procurement requirements from suppliers and carry out procurement practice with integrity through fair and open competition. In addition, she/he will demonstrate compliance with applicable requirements (RTI policies, USAID/FAR regulations) and ensure that the technical efforts in procurement adhere to the standard operating procedures and good business practice. She/he in collaboration with the Procurement Specialist, will support the timely and effective implementation of project’s technical scope of work and aligned to the global or regional agreements where available. The day-to-day activity of this position encompasses all aspects of supply chain from supplier identification to delivery and post procurement support such as vendors payment.
    She/he will work in an operations team that includes Finance, Administration, Human Resource, GTS and Field Administration team. S/he will collaborate with technical and grants teams. She/he will be expected to contribute to resolution of issues, resource management, planning and procurement.   
    Essential Duties:  
    In collaboration and under the direction of the Procurement Specialist, the Procurement Officer will;

    Ensure compliance with the applicable RTI procurement policies and procedures, contractual terms, USAID’s rules and regulation.
    Prepare Tax exemption documents in accordance with USAID cooperating country rules and regulations.
    Call out for Request for Quotations (RFQs), Expression of Interest (EOI) as required and coordinate the tender opening exercise.
    Assist in the evaluation and negotiation of payments and credit terms for all new and existing suppliers.
    Maintain procurement files both hard and soft in accordance with applicable policies and procedures.
    Perform the vendor prequalification exercise, and contracts renewals.
    Participant in the identification and selection process for suitable residential / office spaces for leasing, as applicable.
    Contracts/ leases and agreements administration; monitor to ensure contract terms are adhered to and track Local Purchase Order (LPO) / contracts performance periods.
    Assist with maintenance of the procurement status report.
    Ensure satisfactory delivery of goods/services and within the required timelines.
    Support the payments cycle by providing inputs for Cash Management Request (CMR) prepare and submit of all the procurement paperwork required for payments processing.
    Support the preparation of projects’ procurement plans and periodically prepare project procurement reports.
    Update procurement tools such as the Short-term Independent Contractor (STIC) & Consultancy
    Agreements Tracker, the LPOs and Requisitions Tracker as well as the Contracts Register.
    Maintain vendor quality assurance programs.
    Provide draft responses to grievances brought forward by the suppliers
    Support with preparation of sub award and in-kind procurements

    Qualifications:

    Master’s degree or bachelor’s degree in procurement/ supply Chain Management or business-related field.
    1 year of experience or equivalent combination of education and experience
    Certificate(s) in Procurement from a recognized institution or organization – CIPS or KISM
    Experience with USAID-funded projects preferred
    Excellent knowledge of Microsoft Office and procurement software
    Strong organizational, reporting and management skills
    Excellent interpersonal skills and ability to work as part of a team
    Strong verbal and written English communication skills
    Strong presentation and facilitation skills
    Ability to build effective relationships with all clients, peers, and stakeholders
    Ability to work hands-on, independently, and within team
    Demonstrated success managing and leading technical and administrative teams
    Strong organizational and interpersonal skills and ability to work in a team-oriented setting
    Strong oral and written communication skills and ability to coordinate activities with officials from host country government, US Government, NGO’s, and other partners
    Strong computer skills: Microsoft Office Applications
    Experience in general business administration and financial management
    Willingness to travel to the field offices.

    Apply via :

    rtiint.referrals.selectminds.com

  • Director – Visa Consulting & Analytics SSA – Nairobi

    Director – Visa Consulting & Analytics SSA – Nairobi

    Job Description
    The Visa Consulting Director, based in Nairobi, will deliver consulting support and projects to VISA’s key clients across Sub-Saharan Africa markets, with a specific focus on East Africa. The main objective of the role is to help deepen client relationships, identify and define digital strategies, optimize client performance by helping them implement campaigns and strategies recommended by Visa in the areas of customer lifecycle management and new product development and launches (predominantly credit and prepaid).
    Principal Responsibilities/Key Results Area

    Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients.
    In coordination with Country Managers and Account Executives, develop plans for consulting activity securing funds from partnership agreements to support Consulting projects where such agreements exist.
    Develop project pitches and secure new Consulting assignments with clients, as well as “re-engagements opportunities” via a consultative sales approach in assigned markets.
    Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client’s business targets (assignment objectives, project scope, budget, paperwork, external consultants’ supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus.
    Work on client site to design and project manage the implementation of marketing campaigns, value propositions and prepaid & credit products
    Develop and deliver client training programs and impart best practices knowledge sharing to VISA clients.
    Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
    Where appropriate, deliver and manage a network of external Consultants for projects that require external support and:

    Maintain excellent liaison and supervision of external consultants’ deliveries.
    Assist in selecting, recruiting, inducting and training external consulting firms.
    Work with other teams and external consultants to develop new and improved tools and techniques for future consulting activities.

    Manage the VISA Consulting budget and resources to perform all required duties.
    Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.

    Qualifications

    Bachelor’s degree or equivalent. Master’s degree preferred.
    At least seven years of solid experience in the following areas: value proposition design, digital transformation experience, product development and launch, portfolio and P&L management in the credit and prepaid space
    Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired.
    Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
    Highly analytical with advanced PowerPoint skills and Excel skills. SAS skills preferred.
    Superior project management skills. Fluent communicator.
    Results driven, flexible and both internally and externally customer focused.
    Able to travel frequently and work on client site for extended periods across SSA.
    Self-motivated and able to use own initiative with limited direction.
    Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
    Ability to work in a multi-cultural environment.
    Fluency in English mandatory

    Apply via :

    jobs.smartrecruiters.com

  • Senior Organizational Development Specialist – East Africa

    Senior Organizational Development Specialist – East Africa

    The Power Africa East Africa Energy Program is a four-year project to increase on-grid electricity access, accelerate private sector investment, and improve the enabling environment of the power sector in East Africa. RTI International leads implementation of the program, which is funded by Power Africa, a U.S. Government-led partnership coordinated by the U.S. Agency for International Development (USAID).
    RTI International seeks to recruit the Senior Organizational Development Specialist-East Africa to be based in Nairobi, Kenya under the Power Africa East Africa Energy Program.
    Job Summary
    The Senior Organizational Development (OD) Specialist will be responsible for day-to-day operational coordination, implementation and reporting of training / non-training institutional capacity‐building services to electrical power entities, regulators, and governments in East Africa. The individual will support the implementation of the capacity building annual work plan, consolidate detailed task schedule and power entity capacity strengthening plans. S/he will also develop institutional capacity development tools, will participate in the development of tailor-made capacity development programs relevant for various partners and support engagement with consultants as required. The Senior Organizational Development Specialist in coordination with the Director – Institutional Performance Improvement Unit will support the successful delivery of capacity-building and learning activities for the program.
    Specific Responsibilities

    Provides day to day operational support for capacity building including support in delivering all capacity development-related activities for partner organizations.
    Take charge of regular updating of the capacity building unit consolidated schedule.
    Support consolidation of technical capacity development resources for specific areas/topics identified for partners, including training, mentoring and coaching of partners, peer learning and other methodologies.
    Prepare activity budgets in line with the program’s operational compliance requirements.
    Liaise with other departments including technical, operations and administration, procurement, finance etc. for support in organizational capacity development activities.
    Undertake program Monitoring, Evaluation, Learning (MEL) and periodic reporting related to capacity building working closely with the MEL department. This includes monitoring the program indicators (result indicators, output indicators at program level, performance review information, etc.)
    Contribute to the development of annual workplans, budgets, performance monitoring systems and tools, and drafting of program reports.
    Contribute to the design of tools and actions for various capacity building and training activities including writing calls for tender for service providers, assessing bids and preparatory meetings with selected service providers.
    Support the delivery of capacity building activities including coordinating the organization and delivery of the capacity-building actions (e.g. organizing training for service providers, planning coordination meetings and steering groups).
    Provide required technical and operational support to service providers commissioned by the program to support design and delivery of capacity-building actions (consultants, trainers, training institutions, etc).
    Maintain a repository of key documents and records concerning capacity building in line with the program knowledge management approach.
    Any other duties that s/he may be assigned from time to time.

    Qualifications

    Master’s or bachelor’s degree in economics, social sciences, management or education, public administration or a related field.
    Master’s degree with 9 years of experience or bachelor’s degree with 12 years of experience or equivalent combination of education and experience is required.
    Direct work experience in training and organizational development in developing country context.
    Relevant experience providing technical and operational support for training and technical assistance programs.
    Knowledge on capacity development in context of development country.
    Experience of engagement with various organizations in capacity strengthening i.e. NGOs/private sector/public sector.
    Working experience in donor funded project.
    Experience in organizing training workshops for public sector/private sector/ NGOs.
    Ability to produce well written reports while meeting tight deadlines.
    Experience in developing activity budgets.
    Project management knowledge and experience is a plus. Particularly demonstrated ability in planning, execution and reporting of projects.
    Fluency in English is required.

    Skills and abilities

    Ability to multi-task
    Ability to work well with others
    Ability to listen and communicate well both verbally and in writing
    Ability to work independently
    Attention to detail and accuracy

    Apply via :

    rtiint.referrals.selectminds.com

  • Technical Support Analyst – Innovation Center & Workstation Support (End User Services)

    Technical Support Analyst – Innovation Center & Workstation Support (End User Services)

    Job Description
    Basic Qualifications 

    Strong experience in providing exceptional customer service  
    2 years of relevant work experience with a bachelor’s degree or an advanced degree  
    Intermediate level Networking connectivity knowledge and troubleshooting  
    Intermediate level experience in Installation, configuration, and support of local and LAN printers 

    Preferred Qualifications 
    Proven track record in delivering customer service excellence 
    4-6 years of experience as a technician supporting over 300 users with the following:  

    installation, configuration, and support of PC, Mac, telephony, mobile, and voice/video hardware/software  
    hands-on support for all operational aspects of voice, video and unified communications support including, but not limited to, assigning phones, assisting with meeting scheduling, etc.  
    supporting and troubleshooting Windows 10, MS Office 365 suite, OSX (current release and prior release), iOS, Android  

    Excellent interpersonal skills:  

    Active listening to end user needs, issues, complaints  
    Ability to communicate effectively with wide variety of users, and technical teams  
    Ability to support, and explain technical concepts to users at various levels of technical proficiency  
    Effectively manage difficult or volatile situations  
    Effective collaboration with peers and other groups  
    Empathetic and patient   

    Effective problem solving:   

    Ability to effectively perform issue isolation and resolution in order to minimize downtime  
    Ability to assess, analyze and research technical situations and provide viable alternatives  
    Able to read and understand technical manuals, procedures, and OEM guides  
    Ability to schedule and prioritize   
    Ability to learn new technologies and procedures quickly  

    Qualifications

    Responsible for all maintenance and troubleshooting of all AV and technology in the Innovation Center
    Point person for integration and implementation of new AV and all technical tools/resources within the Innovation Center
    Responsible for set up and tear down of Innovation Center equipment prior to and after engagements  
    Track and maintain updates and version changes to all AV and content management systems
    Prioritize-, review and schedule all engagement technical requests
    Be the technical support to the entire Innovation Center team
    Plan and prioritize all technical functions of the Innovation Center
    Work closely with other departments and vendors that support engagement operations (Facilities, IT, Security, outside vendors)
    Source and manage all supporting outside technical services to the Innovation Center
    Technical support for Board of Directors meetings and other executive engagements
    Be able to work a flexible schedule occasionally to support events that take place in the early morning or evening (advance notice is provided)
    Ensure the Innovation Center meets expectations regarding appearance, cleanliness-, organization-, functionality and overall quality experience
    Assist with Briefing Centers Demo Studio and Innovation Center improvements and upgrades
    Consistently provide an exceptional-, pleasant and courteous service to all End Users  
    Provide 2nd level support for escalated workstation and mobile related issues and requests  
    Provide the day-to-day operational support for incidents, adds/moves/change for voice and video conferencing, and AV equipment and escalating to next level group when appropriate.  
    Perform daily sweeps following defined procedures to ensure all Innovation Center and conferencing equipment is functioning properly  
    Effectively question end users to collect information and understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues  
    Interact with end users in person, via telephone, e-mail, IM/chat, and social tools, to provide technical support  
    Prioritize incidents and complaints to assure all SLA’s are met  
    Maintain incident records and resolution detail utilizing ITSM Ticketing tool, Service Now  
    Troubleshoot incidents and document resolution notes with root cause analysis  
    Utilize all technical resources to solve end user incidents  
    Escalate or work in tangent with appropriate support specialists or support groups on unresolved issues  
    Escalate hardware repairs to third party providers as needed  
    Effectively communicate both verbally and in writing with management to express ideas to make informed decisions  
    Installation of workstation, telephony, and mobile hardware/software as required  
    Provision and prepare workstations using standard images  
    Setup and install new workstations-, loaners and other workstation related equipment  
    Maintain 100% accuracy/control in the asset database of deployed assets, recording/updating as needed  
    Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution  
    Work with other support groups such as network operations, in assisting in the resolution of incidents or maintenance activities  
    Other duties and special projects as assigned  

    Additional Information
    Physical Requirements 
    This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds. 
    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. 
    Exemption Status  
    Non-Exempt: This position requires the incumbent to be available during core business hours

    Apply via :

    jobs.smartrecruiters.com

  • Solution and Commercialization Head for Visa Direct – Director

    Solution and Commercialization Head for Visa Direct – Director

    Job Description

    The candidate filling this role of Head the SSA Visa Direct solutions team of around 5 members. Visa Direct is a payment service that Visa provides to clients (issuers, acquirers, fintechs, processors, merchants and service providers) to facilitate fund transfers/disbursements to Visa and bank accounts globally using push payment technology. In CEMEA region, Visa Direct consumer and business applications include remittances, person to person (P2P) transfer, person to merchant payment (QR payments), and funds disbursement (e.g. insurance claim disbursements).

    We are at the core of Visa’s overall vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

    The candidate should be able to lead commercialization and technical solution sessions with Visa clients and provide expert advice to clients’ business leaders and partners who want to use Visa Direct capabilities for various usecases (including assessment of clients’ business problem or market opportunity, helping clients use the right APIs, and leading solution architecture definition with clients).

    The candidate will direct the clients’ technology teams on solution design and lead deep-dive sessions to define user flows. In addition, he/she must be highly collaborative, bring a structured approach to client engagement and documentation, employ moderation and facilitation skills, have a passion for payments, and have an ability to communicate complex information to both technical and non-technical audiences. The role will require leading complex solution discussions and will span multiple teams, projects, geographic locations, and time zones

    Visa is looking for self-starters that are thought leaders with a proven track-record of success in fast-paced payments technology environments with demanding timelines.

    Responsibilities

    Be the ultimate Subject Matter Expert (SME) for all Visa Direct capabilities in SSA region
    Work alongside a cross-functional team of Sales and Business Development to build and drive strategic business goals for Visa
    Bring deep commercialization and customizing market strategies including different aspects of product roadmap and pricing
    Work closely with our partners across the solution development cycle starting from strategy and solution definition through launch and go to market, by co-managing and driving the completion of key execution deliverables
    Responsible for leading design discussion and as well as deep dive workshops with clients for developing digital payment solutions leveraging Visa Direct APIs
    Coordinate resolution of issues and design of new solutions with the regional and global product team
    Track progress on projects’ implementations and act as first line of support for product related issues
    Stay abreast of trends in the payments, technology, business, identifying implications for Visa’s Product & Solutions strategy and our clients businesses
    Adopt human-centered design thinking around how Visa can improve its customer experience across Visa’s product and solutions sets
    Support management of project pipeline and driving the client engagements as per opportunities pipeline
    Manage through influence, but without direct management authority
    Embrace teamwork while promoting a culture of openness and flexibility

    Qualifications

    BA/BS degree with an aptitude and passion for technology
    10-12 years of related work experience
    Have a strong engineering or architecture background focused on Web technologies, APIs (REST/JSON), and machine-to-machine communication over the Internet.
    Be willing and able to get hands-on with technology teams or deep-dive into user flows with clients.
    Be as comfortable working with an institutional developer at one of Visa’s large banking clients as with a developer at a payments startup.
    Eagerness and self starting approach and an entrepreneurial mindset
    Problem-solving, organizational, analytical, and critical thinking skills
    Excellent written and verbal communication skills
    Knowledge or experience with Agile methodology to drive product development and delivery

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Apply via :

    jobs.smartrecruiters.com

  • Ecosystems Execution Manager

    Ecosystems Execution Manager

    Job Purpose
    The Ecosystems Execution Manager role purpose is to defy convention by bringing a multifaceted and unique spectrum of capabilities to develop best-in-class client centric solutions, set a path forward, and drive implementation.
    By working with other, differently multifaceted ecosystem leads and the wider organization in small agile teams, the ecosystems execution manager will innovate highly valuable solutions in identified customer ecosystems.
    The role holder will co-create with cross-functional teams, leveraging partnerships and platforms to design, build, incubate, bring to scale and commercialise solutions for customer needs that may extend well beyond what is understood as the existing realm of banking.
    As this is a truly pioneering role within Stanbic, the optimal fit for this role will be a candidate wanting to roll-up their sleeves, look around corners to identify future needs, dive into a challenge.
    The successful candidate will be customer focused, highly analytical, resourceful, able to operate at all levels of the organization and comfortable driving critical business decisions in a fast paced and often ambiguous environment.
    Key Responsibilities/Accountabilities
    The key focus for the Ecosystem Execution Manager is on the art of the possible and opportunity to define and develop new capabilities and business models. As a customer led disruptor, what is of paramount importance is a huge appetite to learn, to act and to learn again in an unrelenting focus on solving for what really matters to the customer.

    Strategy

    Exploit the intersection of customer value, ecosystems and technology to develop new models of deep customer engagement, new sources of revenue; fundamentally disrupting existing business models
    Drive an unconventional approach to established products, services and lines of business, to identify ecosystem driver and contributor opportunities.
    Driven by customer ecosystems and not linear products, generate a portfolio of platform businesses that solve for customer needs in specific ecosystems.
    Develop relationships, alliances and establish partnerships to collaborate effectively with key players in order to position SBK to best advantage in the customer ecosystem

    Strategy Execution

    Drive scale through execution of the ecosystem driver and contributor ambition in select ecosystems, connecting partners/producers and customers through owned (Stanbic) and partner platforms
    Research and understand business and use cases, and translate these customer needs into requirements, including high-level epics and story maps
    Collaborate with business owners and the assigned agile teams to define strategic roadmaps and prioritize delivery against business and customer value
    Own, measure and grow ecosystem users and revenue against identified KPIs, including optimization to maximize partnerships and business performance and achieve established goals
    Own the discipline around gate processes to ensure we promote solution “winners” and drop those with lesser trajectories
    Serve as the internal ecosystem thought leader in support of cross functional teams including client solutions, client segments and engineering
    Drive customer and partner discussions to deliver messaging/alignment on ecosystem value, feasibility, and scope
    Proactively evaluate new market and partnership opportunities, as well as emerging technologies

    Data-Driven Decisioning

    Engage customer data with deep authentic curiosity and empathy to gain deep insights into their ambitions and needs
    Data and insights being ubiquitous, the ecosystems execution manager will use these resources better than anyone else, and in new combinations to radically redefine operating models and value

    People

    This is a team role and not one of a lone genius
    The role involves the complete solution life cycle; from initiation to full scale operation. Therefore, management skills involving teams of peers that enable a highly collaborative and creative work form the backdrop to this role

    Preferred Qualification and Experience

    First Degree in Commerce or equivalent
    Digital Innovation and Digital Customer Experience certification desired
    6 – 8 Years experience with:
    Diversity and breadth of skills
    Depth and breadth of experience in multiple areas of a business
    Proven exposure to end-to-end business processes that builds a deep understanding of the systemic nature of large complex organisation;
    Proven experience in understanding the impact of strategic decisions and delivery thereof on revenue and shareholders returns

    Apply via :

    careers.peopleclick.eu.com

  • Associate – New Graduate Development Program (For Fresh Graduates)

    Associate – New Graduate Development Program (For Fresh Graduates)

    Job Description
    The New Graduate Development Rotation Program (NGDP) is an 18-month program with three – six month rotations through Visa’s functions. The NGDP program supports Visa’s mission to build a strong entry level pipeline of talent with cross-functional knowledge and experience. Associates rotate through three functions of the business, including: Product, Business Development, and Client Services. In addition to meaningful rotations, Associates are given training & development, mentoring, networking and leadership exposure.
    Rotational Assignments include:
    Product:
    Visa’s Product Team is responsible for all aspects of the regional product strategy, solutions development and delivery to clients of both core and digital platforms that drive revenue growth for Visa as well as clients and customers satisfaction. As a Product associate, you will be responsible for positioning Visa as the preferred choice of network partners by Issuers, Acquirers, Merchants and Customers. You will work very closely with the East Africa Country Manager, Business Development Teams, the Marketing team and the other cross-functional teams within Visa. The successful candidate will interact with all levels of Visa management and staff. This position will involve constant interaction and communication with Clients and key Visa stakeholders.
    Some things you might work on during your Product rotation include:

    Market research and intelligence, competitors benchmarking
    Products strategy definition for both core products and digital solutions
    Products range definition, including features, benefits and pricing
    New products and platforms development
    Products adaptation to local market needs and customization at Issuer level
    Structuring of the CVP through in house development and partnerships
    Delivery of products to clients, including marketing materials
    Support in the products ideation and concepts testing, data analytics activities, products material preparation, products sales activities to clients

    Business Development:
    Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. The business development team drives the country strategy and its objectives by identifying, leading and executing, through analytics, data and market intelligence, on opportunities to drive business growth for Visa and its clients. The purpose of this role is to provide support to the team, assisting with client requests with the purpose to grow Visa share of business.
    Some things you might work on during your Business Development rotation include:

    Provide support to the BD team to develop and maintain the relationship between Visa and the clients
    Process the new licenses, opening, upgrades, & downgrades of new bins.
    Work with licensing teams to ensure completion of paperwork as well as timely submission of documentation working back from launch of the products
    Understand and implement card design brand standards. Provide urgent support to clients in obtaining waivers on designs.
    Master the Visa Online functionality and provide support to BD team on how to navigate through the platform.
    Attend to client queries and issues, and provide timely and efficient solutions
    Navigate throughout Visa across geographies to ensure a quick turnaround of client & BD requests.
    Excel in tools like Playbook, DK tracker, EBI, OpCert, & VisaNet data to produce client reports on a monthly/ ad-hoc basis.
    Monitor and analyze competitor strategies and contribute to developing/responding to these so that Visa’s market share within the market is enhanced
    Manage daily tasks such as maintaining and updating clients contact lists, and upload required documents in playbook
    Ensure clients’ compliance to service levels, integrity of service records and efficient resolution of complaints
    Support BD team in preparation of presentations/pitches to clients
    Support internal compliance requirements for the BD team
    Preparation of regular analysis reports for market and for clients, focusing on portfolio performance and market share, comparison with targets by quarters.

    Client Services:
    The global client support group works with locally deployed client service experts to develop and deliver the support model for Visa Inc. issuers, acquirers, processors and merchants worldwide. This includes day-to-day operations and product support, specialized help desks, back office support and customer performance reporting.
    Some things you might work on during your CS rotation include:

    Respond to routine operational service and support inquiries from Visa client institutions.
    Provide information and direction for customers regarding VisaNet Core Application Services, General Transaction Research, Billing, User ID and similar queries.
    Perform transaction and process research to analyze potential technical or operational problems or issues.
    Complete data entry in a timely and accurate manner for assigned client institutions
    Log service requests plus resolutions in a timely and accurate manner for call or problem tracking and knowledge base software applications.
    Work with stakeholders within CSS (Client Support Services) and non-CSS organizations to resolve client issues.
    Be accountable for delivering against commitments to clients.
    Organized in tasks and activities.
    Develop process improvement procedures to improve operational efficiency

    Qualifications
    Required Qualifications:

    Currently In a Bachelor’s or Master’s degree program ( Computer Science, all Engineering disciplines, Physics, Mathematics, Business/Commerce/Economics)
    Graduate by summer 2021 (Fresh graduates)
    Minimum 3.0 GPA or equivalent
    Excellent communication, story-telling and presentation skills 
    Analytical, with experience using Business Intelligence tools

    Additional Qualifications:

    Technical majors are encouraged to apply
    Excellent analytical abilities, intellectually curiosity and interest in finding new ways to do things
    Outstanding verbal and written communication skills
    Professional maturity, strong work ethic and the ability to be flexible and adaptable to changing business needs
    Demonstrated leadership capabilities in professional, academic, or volunteer environments
    A global mindset and ability to work in a diverse workplace.
    Ability to work constructively in teams, highly collaborative with a great attitude working on cross-functional teams where there may not be a direct reporting line.
    High energy level, performance oriented and passionate about customers, payment industry, and emerging technologies.

    Apply via :

    jobs.smartrecruiters.com