Jobs Kenya

Company Founded: Founded in 1958

  • Monitoring Evaluation Research Learning Adapting (MERLA) Lead, Kenya Education READ TO LEGO Kenya – Technical Director Senior Policy and Capacity Building Advisor, Kenya Education READ TO Technical Director, Kenya Education READ TO

    Monitoring Evaluation Research Learning Adapting (MERLA) Lead, Kenya Education READ TO LEGO Kenya – Technical Director Senior Policy and Capacity Building Advisor, Kenya Education READ TO Technical Director, Kenya Education READ TO

    Responsibilities

    Responsibilities of the MERLA Lead include, but are not limited to:

    Mentor and oversee research, monitoring, evaluation, adapting, and learning functions and related project staff to ensure implementation is effectively supported.
    Coordinate the development and oversee the implementation of the Monitoring, Evaluation, and Learning Plan as well as annual revisions as applicable.
    Develop, manage, and implement the project’s monitoring and evaluation systems and tools, including relevant performance evaluations, complementary research studies, and annual targets and ensure compliance to USAID requirements.
    Supervise the collection, analysis, and reporting on performance indicators by other team members and project counterparts.
    Design and coordinate activities that demonstrate education modalities, teacher and coaching efficiency, student enrollment and impacts of external factors on the program.
    Ensure adherence to USAID and RTI data quality principles, inclusive and crisis-resilient data collection approaches, and gender and disability inclusive reporting in all aspects of MERLA.
    Coordinate the preparation of monthly, quarterly, and annual progress reports on the status of project implementation for timely submission; contribute to other project reports such as annual work plans.
    Provide monitoring, evaluation, and learning capacity-building for partner organizations and Government counterparts.
    Regularly consult with relevant stakeholders to inform project MERLA approaches.
    Organize and undertake frequent trips to program sites across Kenya to ensure sound implementation of MERLA programming and to verify results reported by staff, partners or consultants.
    Demonstrate professional behavior, including a commitment to conflict-sensitivity, gender sensitivity, and social inclusion and environmental protection and being a team player within the project, and growing and learning.
    Perform other duties as assigned by the Chief of Party.

    Qualifications

    Bachelor’s Degree and 12 years of relevant experience or a Master’s degree and 9 years of relevant experience in the following fields
    Knowledge of reporting procedures, best practices, guidelines, methods, and approaches for MEL.
    Excellent management, communication, and organizational skills (attention to detail is required); demonstrated flexibility and capacity to multi-task.
    Familiarity and experience with indicators relevant to the education sector preferred.
    Ability to articulate and apply CLA principles.
    Demonstrated experience in analytical skills and data visualization.
    Computer literacy, with ability to analyze and interpret data using Excel, online reporting tools, or statistical packages such as SAS, SPSS, or STATA.
    Experience with MEL that measures and promotes gender and social inclusion.
    Ability to work effectively, responsively, and collaboratively with government counterparts, development and private sector partners, civil society organizations, and academic/research institutions.
    Excellent communication and interpersonal skills in English required, additional fluency in Kiswahili preferred.

    go to method of application »

    Use the link(s) below to apply on company website.  

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  • Team Leader, Unsecured Collections

    Team Leader, Unsecured Collections

    Job Description
    Job Purpose

    To provide comprehensive support to the Pre – NPL Manager by exercising effective control and managing a team of Collections Officers to normalise arrear accounts and limit the maturing of arrear accounts into the NPL status; further assist by implementing and improving strategies to ensure that present and future departmental objectives are achieved.
    To manage Collections Officers on rectification and clearances of accounts that flow into arrears and limiting the ageing of accounts into NPL, across all unsecured products
    The diligent management of the ongoing deliverables in terms of call and coaching strategies and calibration sessions.
    To ensure individual and team achievement insofar requisite metrics.
    To ensure constant feedback sessions with all Collections Officers daily for progress on arrear account rectification.
    Provide constant feedback regarding arrear accounts to the Pre – NPL Manager
    To ensure timeous and correct collection procedures are followed
    Operate within delegated authority levels and ensure that staff reporting in have sufficient levels of mandate to perform day to day operations.
    Maintain and enhance customer service.
    Drive and maintain work quality standard and ensure adoption of the quality assurance framework

    Key Responsibilities
    REHABILITATION AND COLLECTIONS OF THE PRE-NPL PORTFOLIO

    Guides and mentors’ staff to identify opportunities where distressed debt solutions can be provided to customers and staff alike in order that they can be rehabilitated back to the performing loans portfolio
    Supports the Pre-NPL Manager and the Manager partnerships by ensuring that all the required processes, systems and controls are relevant to effectively manage Attorneys, Liquidators, Trustees, Executors and Debt Collection Agencies to minimise Credit losses to within agreed targets
    Ensures that robust repossession, storage and disposal controls are in place to facilitate the securing and realisation of the Bank’s assets
    Reports suspicious transactions to Fraud Prevention Services and to the Money Laundering Officer where appropriate
    Ensures continuous improvement on set performance benchmarks in order to yield optimal performance levels
    Acts within the prescribed mandate insofar instituting legal action and supporting of Liquidators

    STRATEGY MANAGEMENT

    Coaches and supports staff to identify opportunities to increase recovery rates to exceed monthly targets
    Ensures that all the required processes, systems and controls are relevant to effectively manage the in-house accounts to achieve set recovery targets
    Ensures that robust repossession, storage, and disposal controls are in place to facilitate the securing and realisation of the Bank’s assets
    Adheres to the requirements of the Credit Agreements and Usury Acts
    Ensures consistency in the execution of Bank policy and procedures to adhere to all laid down governance requirements
    Ensures continuous improvement on set performance benchmarks to yield optimal performance levels
    Evaluates and improves on existing practices within Rehabilitation in order to optimise processing efficiencies

    STAKEHOLDER MANAGEMENT

    Ensures internal stakeholder management through regular reporting on the performance of the arrears accounts insofar the net provisions raised

    MIS PROVISION AND INTERPRETATION

    Analyses credit data on a daily, weekly, and monthly basis to highlight efficiency gains and identify adverse trends requiring management interventions that consequently assist in achieving set targets and credit process efficiencies – for Pre -NPL
    Ensures the production and distribution of agreed performance outputs, i.e actuals vs set targets and reports that provide the required Portfolio insights to management and other stakeholders

    QUALITY ASSURANCE

    Drive the achievement of collections benchmarks within the right standards of QA

    PEOPLE MANAGEMENT

    Responsible for inspiring, motivating, leading, and managing the team
    Support the recruitment, development, and retention of relevant skills to meet the business needs
    Creates an environment in which learning, and development are emphasised and valued
    Takes personal responsibility for coaching and mentoring others, especially as it relates to the correct application of the various Laws within the departments
    Effectively delegates authority and responsibility, in line with business objectives, to ensure the empowerment, motivation and effectiveness of all direct and indirect reports
    Promotes a culture where the values of the Bank are seen to be ‘alive’
    Encourages team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis
    Develops and maintains an open communication channel with direct reports
    Monitors and manages the performance and development of staff within the area
    Ensures staff are appropriately and consistently rewarded and recognised for their achievements and outputs
    Ensures that disciplinary action and grievances are addressed and aligned to the Standard Bank policies and procedures
    Maintain satisfactory ratings from all internal and external stakeholders including audit and similar functions
    Number of external courses attended by staff
    Frequency of internal connect and feedback sessions
    Formal training programme in place which addresses skills shortages and EPM PDP requirement.
    Diligent application of the Bank’s Performance Management processes

    Qualifications
    Minimum Qualifications
    Risk Management
    Risk & Corporate Affairs

    3-4 years
    Instituting the appropriate legal action against recalcitrant debtors by effectively applying the required litigation options in order to facilitate successful Court verdicts. Legal and Collections experience with a sound understanding of how the Law relates to the principles of financial credit risk management procedures. Exposure to and experience in Banking / Financial institution related legal and collections matters is a valuable benefit. Application of knowledge, experience and sound judgement in formulating solutions to rehabilitate through the application of various collection tactics, or via the institution of legal proceedings.
    1-2 years
    Experience in managing a Collections department with the ability to manage and lead staff effectively to achieve the required results. Experienced in the understanding of credit risk assessment procedures to determine the best route of actions to be applied – both as it relates to unsecured and secured lending products.

    Apply via :

    www.linkedin.com

  • Accounts Assistant

    Accounts Assistant

    Accounts Assistant
    Job advertisement.
    The Association for the Physically Disabled of Kenya (APDK) is a well-established Kenya (NGO) with 10 branches divided into 4 regional hubs. APDK has a workforce of 370, a quarter of whom are persons with different abilities. APDK seeks to employ Branch Accounts Assistant to work with the National Accountant in the Accounts Department, in Nairobi, Kenya.
    The key Responsibilities include, but are not limited to:

    Preparation of budgets for branch budgets
    Record receipts and payments in SAGE
    Follow up for support documents and filing payments vouchers
    Preparation of Financial reports on the projects for effective control of funds.
    Ensure that all books and financial reports are prepared accurately and audited in a timely manner and coordinate the branch’s external audit
    Prepare monthly financial management reports.
    Work closely with branch admin assistants
    Prepare donor financial reports according to their requirements
    Maintain trading, profit, and loss account for the income generation components of the branches
    Any other duty assigned to you by virtue of your position.  

    Requirements;     

    Degree in Accounting or CPA.
    At least 1 year of relevant working experience in the NGO
    Demonstrated experience in the financial management of donor funds and cost accounting would be an added advantage.
    Have working experience with the SAGE accounting package and an excellent knowledge of Excel.
    Have the ability to work for long and odd hours under minimum supervision to meet deadlines.
    Available to begin immediately
    Expected Salary

    Other Skills

    Track record in accomplishing complex, broad-spectrum assignments
    Analytical, conceptual, and numerical skills
    Good interpersonal skills

    Interested and qualified candidates should forward their CV to: jobs@apdk.org using the position as subject of email.

    Apply via :

    jobs@apdk.org

  • Transactor, Energy & Infrastructure

    Transactor, Energy & Infrastructure

    Key Deliverables

    Adhere to applicable policies, systems, processes and procedures to ensure compliance with all relevant CIB risk, regulatory and business control requirements.
    Build, review and maintain complex financial models to effectively structure Energy and Infrastructure Finance Debt Solutions and the development of base case models and term sheets.
    Conduct initial due diligence on Energy and Infrastructure Finance deals and assist in obtaining buy-in and sign-off from relevant committees (e.g. New Business Approval committee (NBAC), High Risk, Excon, MAC). Review loan agreements, prepare pre-screens and final credit papers / applications for new financing opportunities to ensure compliance with credit approved terms, credit sanctions and CIB risk and regulatory framework.
    Contribute and provide relevant information, data input, and financial reports to team members to support the monitoring and tracking of financial performance.
    Contribute towards realising the desired IB and CIB culture by modelling and displaying appropriate behaviours, collaborating across the business and promoting team work
    Coordinate and collate information for the purpose of tracking metrics (e.g. price benchmarking, liquidity, market and client trends) to support the deal pipeline and grow the IB business. Develop and maintain an up to date file of terms of deals to use as a reference resource.
    Develop and maintain a network of internal stakeholders to optimise the Energy and Infrastructure Finance value proposition across the client experience value chain.
    Develop external networks to generate insights that may lead to new solution ideas, and contribute towards enhanced brand reputation and market opportunities for the assigned client portfolio.
    Develop Lending solution ideas and recommendations to support the content development of proposals, pitch books and other client documentation, ensuring all regulatory aspects are considered and information is articulated in a clear, concise and quality manner for use in client engagements.
    In collaboration with Coverage, lead client engagements and confidently present proposals and pitchbooks for Energy and Infrastructure Finance Debt Solutions.
    Participate in deal negotiations for Energy and Infrastructure Finance Debt Solutions, and when required provide in-depth knowledge and insight on financial models and other relevant data and / or information.
    Post disbursement, work closely with Coverage, Transaction Management Unit (TMU) and other relevant business team to closely track and monitor allocated Energy and Infrastructure Finance deals to identify underperformers and provide support in managing exposure while ensuring ongoing governance and busines performance during the life cycle of the deal.
    Provide on the job guidance to team members to enhance their understanding and application of the Lending value proposition, processes and standards and to enable improved performance.
    Stay abreast of developments and trends in the market, industry and client base by conducting research, developing and / or reviewing insights developed by internal teams to support existing Lending deals end-to-end, and the origination of new Energy and Infrastructure Finance opportunities.
    Working closely with deal teams, lead and manage the end-to-end execution of various workstreams for Energy and Infrastructure Finance deals and coordinate internal and external stakeholders, develop, review and update deal execution timetables and project plans.

    Qualifications
    Education

    Under Graduate – Business related Degree
    Preferred – Post Graduate – Business Commerce

    Work Experience

    3-4 years – Building complex financial models, and analysing large amounts of data and information to develop and present reports to key stakeholders.
    Working independently and managing concurrent work processes and driving delivery on multiple deals / projects with minimal supervision.
    Understanding of the Lending deal process and life-cycle, with experience in executing deals from cradle to grave.
    Working with and interpreting relevant regulatory frameworks. Ability and experience with reviewing, understanding and interpreting legal documentation to identify any inherent risks
    5-7 years – Understanding and knowledge of local and global Lending products / solutions to effectively develop and present innovative client solutions particularly within Energy and Infrastructure Finance.
    Effectively coordinating and interacting with professionals, clients and key stakeholders in other lines of business in the delivery of all Debt Solutions.

    Apply via :

    www.linkedin.com

  • Personal Banking Manager Manager Ecosystems

    Personal Banking Manager Manager Ecosystems

    Job Functions

    Accountable for risk management and adherence to all governance standards for the continued sustainability of the segment in country.
    Accountable for successful delivery of segment client experiences, segment client growth and segment financials.
    Accountable for target state (emotional journey/ experience) the client would experience in taking up the proposition as part solving the client need or opportunity.
    Accountable for the achievement of the segment financial and non-financial metrics (e.g. client attrition, profit growth and return on investment, etc.) in line with CHNW Clients, country requirements and in close collaboration with country, other segment heads and Client Solutions.
    Conduct client sensing in order to improve understanding of client needs.
    Deliver SBG and 3rd party products and services to the Main Market client segment through a client centric platform.
    Demonstrate leader-led direction and behaviours to enable successful transformation of the main market segment into the new business model.
    Develop appropriate recovery and resolution plans to protect the Main Market segment from any untoward event.
    Develop client risk appetite based on the defined framework which is signed off by CHNW, country in conjunction with Risk.
    Drive and entrench a consistent client experience through all engagement platforms.
    Drive multi-product client experiences to address life events, distributed through client engagement platforms.
    Ensure alignment to the People and Culture standards with regards to all employee-related matters.
    Ensure satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
    Ensure that remedial actions are defined and implemented in collaboration with country, other segment heads and Client Solutions.
    Ensure the analysis and interpretation of customer data in terms of the problems to be solved and uses the data to shape propositions and solutions.
    Follow the parameters of the key trade off decisions at client level (i.e. risk appetite, pricing etc.).
    Identify current and potential employee skill requirements in consultation with the People and Culture function.
    Implement and monitor risk management across the segment (e.g., operational risk, credit risk, ecosystems risk and partner risk management).
    Implement the client value proposition in country with approved customisations.
    Inspire the team to deliver on the Group’s shared purpose and instilling a culture which enables the Group to evolve into a client led platform organisation.
    Lead and execute the Main Market segment value proposition, related toolbox(es) and client journeys in country and customises accordingly.
    Leverage client analytics and data to inform changes in the value proposition, priorities and building of client relationships.
    Maintain alignment with other segment heads in order to ensure client value proposition delivery and reduction of duplication across segments.
    Partner with Client Solutions, digital and eCommerce and 3rd Party partners and ecosystems for the delivery of integrated multi-products and services for the client.
    Provide input into talent strategy developed by People and Culture.
    Provide input into the overall segment value proposition and related toolbox(es).
    Set the example and lead the team in line with the Group’s leadership identity, core values and People Promise.
    Set the example in line with the Group’s leadership identity, core values and People Promise.
    Stay abreast of market and competitive developments in order to provide input to innovative and value-added services to gain market share.
    Track and report on adoption of the strategy and provides feedback to various domains and capabilities (including at client level).

    Qualifications
    Minimum Qualifications

    A Bachelors’ Degree in Business/Commerce.

    Experience Required

    10 years Experience in developing, designing and enabling segment value propositions. Strong understanding of digital, open banking and platform integrations.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Monitoring, Evaluation, Learning and Communications Assistant

    Monitoring, Evaluation, Learning and Communications Assistant

    Job Summary:
    The position holder will utilize his/her skills and support KCDMS on MEL and Communications, specifically on data collection and management, data presentation using various formats including infographics. The consultant will also support the communications work through visual storytelling including photography/videography, graphic design of different communication products and other related duties.
    Essential Duties:

    Visit project sites and take high-quality photographs and video clips demonstrating project activities across the three impact focus areas
    Support the Communications Manager to collate and organize photographs from staff and multiple platforms including WhatsApp by ensuring proper captioning and filing on the project’s Google Drive
    Support the compilation of photos to use in the Weekly and Quarterly reports and for other products as requested
    Support KCDMS with graphic design needs for presentations, factsheets, weekly reports, quarterly reports, stand-alone documents etc.
    Support the MEL team to update DIS system with verified data and report on status
    Work with MEL team to develop a dashboard to visualize real-time project data
    Support with the graphical representations of project’s up to date data through infographics etc.
    Create high-quality presentations that effectively communicate different sets of information to multiple target audience.
    Support the MEL team to perform data quality checks and clean data to ensure data accuracy and reliability for multiple purposes including reporting
    Support the MEL team to create high-quality GIS maps that effectively communicate spatial information using Arc GIS or QGIS software.
    Any other duty assigned

    Qualifications:

    Bachelor’s Degree and 1 years of experience or equivalent combination of education and experience.

    Apply via :

    globalcareers-rtiinc.icims.com

  • Client Experience II

    Client Experience II

    Job Functions

    Act as a primary point of contact for client requests, queries and complaints for own portfolio and support of SBGS’ customer channels (including Stanbic Bank Kenya Limited, third-party agents of SBGS and digital channels). Act as a SME and assist in the resolution of more complex problems.
    Act as a single point of contact for the provision of prompt, accurate and consistent service to low, medium and high touch SBGS clients, to enable seamless service delivery and a consistent client experience.
    Adhere to SBGS’ risk policies, procedures, documentation and authorisation limits corresponding to relevant platforms, in order to ensure compliance with SBGS’s risk and regulatory frameworks.
    Analyse and monitor key indicators that add value to a client’s experience to identify trends of overall team and client performance against set targets and objectives.
    Analyse daily activity across channels to identify trends and opportunities to adjust spreads and manage pricing in collaboration with the data team to optimise flows and revenue across digital sales business. Promote the use of self-service tools with clients to achieve digital targets.
    Assist with the preparation of client insights reports timeously and accurately, as per requirements, policies and quality standards to enable better decision making.
    Collect and analyse client feedback and develop timely management reports to ensure that client needs and profitability targets are met.
    Conduct platform reviews, analyse platform penetration and year-on-year revenue and turnover variances to provide information to support team members to manage client retention.
    Contribute to monitoring financial performance against budgets and provide input into expenditure and variance reporting.
    Coordinate and organise the collection of all necessary onboarding documentation and ensure the acquisition of the required approvals in order to process sales in a timely manner within the approved policies and guidelines.
    Follow all applicable processes, procedures and working instructions, so that work is carried out in a controlled and consistent manner and all relevant procedural / legislative requirements are fulfilled while delivering a quality, cost-effective service, and while mitigating operational and reputational risk.
    Identify and assess cross-sell opportunities to notify the relevant stakeholders to capitalise on the opportunity.
    Identify and escalate innovation and improvement opportunities from internal and external sources to improve client experience.
    Identify and escalate reoccurring client incidents and recommend opportunities to improve client service delivery. Participate in the implementation of actions to improve client service levels.
    Identify and recommend opportunities that contribute towards the ongoing management and improvement of the platform(s) and platform tools to enable clients to connect across the ecosystem to access and consume products and services with speed and security.
    Identify and record behavioural client insights to recommend product and platform enhancements, to assist sales and product teams in identifying client opportunities through client experience and identify continuous client friction points in maintaining client experience.
    Identify cross-sell opportunities and notify the relevant stakeholders to ensure the opportunity is capitalised upon and the client request is addressed.
    Inform Team Lead of all risk incidents and log incident reports to ensure that proper corrective and preventative actions are put in place. Escalate any irregularities to Team Leader / Line Manager and or Compliance Risk Officer as appropriate.
    Maintain and grow client relationships for own portfolio and build a foundation of trust by demonstrating in-depth knowledge of the market related to competitors, products and services, to better advise clients on the best suited platforms.
    Maintain awareness of anticipated costs and revenue and recommend actions to address unsatisfactory performance.
    Maintain up to date knowledge of various SBGS platforms and products, including their capabilities, functionality and their application. Use this knowledge to accurately and effectively onboard, train and manage clients’ experience.
    Monitor and analyse key indicators that add value to the client’s experience to generate relevant information and insights to inform product and platform enhancements as well as continuous improvement in CE service delivery.
    Monitor and report on business performance metrics, conduct platform reviews, analyse platform penetration and turnover variances, to manage client retention.
    Offer remote training to low, medium and high touch clients on the use and application of different products and platforms, including platform navigation and enhancements, to optimise CE and maximise platform utilisation, in line with defined KPIs.
    Own, build and maintain an ongoing relationship with clients and interface with sales, product and digital teams on a regular basis to understand low, medium and high touch client needs and requirements and ensure consistent delivery against Service Level Agreements (SLAs) with Sales, Product and SBGS digital teams.
    Partner with SBGS Digital to obtain alignment and approvals from relevant stakeholders for incremental platform enhancements in line with SBGS digital strategy and regulatory standards.
    Provide input into the development of CE educational materials, based on insights gained from client engagements.
    Provide input into the development of CE marketing and content distribution, based on insights gained from client engagements across segments and marketing channels, products, services and platforms.
    Provide input into the development of Client Experience Roadmap and annual Plans to achieve the SBGS annual objectives.
    Provide training and on the job guidance to new team members to build capability and enhance skills to perform day-to-day duties.
    Receive and log sales incidents (i.e. requests, inquiries and complaints) from Team Lead, Clients and / or other internal stakeholders and resolve incidents through the correct channels as per standard operating procedures (SOPs).
    Receive instructions to amend and execute transactions across different SBGS platforms on behalf of clients. Follow the required standard operating procedure (SOP) to acquire approvals to execute the transaction in a timely manner and within approved policies and guidelines.
    Support the achievement of strategic objectives, to grow the Global Markets business, optimise platform utilisation and deliver a superior client experience to optimise SBGS revenue.
    Troubleshoot and investigate the root cause of client incidents to provide clients with the necessary resolution (e.g. training, navigation support or product information). Where required, direct incidents to the correct channel for resolution, as per standard operating procedures (SOPs).
    Understand the implications of technological changes to the client experience.

    Qualifications
    Minimum Qualifications

    A Bachelors’ Degree in Finance, Actuarial Science, Business/Commerce, Economics or a relevant field of study

    Professional Certifications:

    Chartered Institute for Securities & Investment (CISI), and Institute of Certified Investment and Financial Analysts (ICIFA) certifications

    Experience Required
    Macro Generic
    Global Markets Client Experience

    1-2 years
    Strong knowledge of relevant asset classes, products and services, client sectors, market trends and competitor awareness in the region, in addition to the risk and regulatory environment. Deep understanding in specialist area.
    3-4 years
    Good knowledge and experience of digital transformation and CRM platforms and capabilities along with working insights within the technology environment, with domain expertise from a channel and platform perspective. Good understanding of products and channel capabilities within Financial Services, acquired through experience in a client facing role such as in Operations, Services or Client Experience.

    Apply via :

    www.standardbank.com

  • Regional Operations Coordinator 2

    Regional Operations Coordinator 2

    Responsibilities
    PRIMARY RESPONSIBILITIES

    Responsible for organizing daily, weekly, monthly and quarterly operational needs for the regional office logistics department in collaboration with other functions.
    Supervise and manage the performance of the Operations assistant; Manage and update RTI’s regional office staff directory on StaffNet in liaison with RTI’s communications team.
    Manage and provide timely support to the Regional Office Senior Management Team in scheduling meetings, events, workshops and management of all the related activities in collaboration with other functions and budget holders.
    Prepare a meetings schedule, liaise with RTI stakeholders, external partners and clients for outreach and collaboration meetings with the business development team, regional office leadership and the executive leadership team; update the calendar accordingly.
    Manage and execute all events requests from regional office and remote support for other countries.
    Foresee space allocation needs for the meetings, book internal boardrooms and liaise with Admin team for all venues outside the office for procurement needs
    Obtain timely approvals for all related costs for the meetings/events in liaison with the team leaders
    Follow up and review of all invoices related to the events before submitting to finance for processing
    Manage and provide travel support to RTI’s staff and consultants, arrange airport transfers, air travel bookings, hotel accommodation, ISOS, visa processing and per diem as required in country and other Africa regions. Manage and regularly update the CWT staff profile.
    Prepare and sign invitation and visa related letters for travelers.
    Oversee the vehicle management for the regional office fleet, review requests as submitted by the operations assistant, ensure the proper use of the office vehicles in accordance to the vehicle management SOP.
    Vendor management for all related to logistics activities. Updating the vendors lists, hold follow up meetings with vendors when necessary, prepare and update service agreements and annual contracts, negotiate for better rates, ensure RTIs accounts statement are up to date on a monthly by following up and processing outstanding invoices.
    In coordination with the security manager, manage vetted hotels and apartments in Africa region, negotiate and update the USG/RTI rates, share recommendations for new properties to be vetted, hold regular meetings.
    Review logistics documents, processes and procedures to ensure that they are inline to RTI’s policies and procedures; i.e. STICs, vehicle related documents, invoices upon submission by the operations assistant.
    Manage and facilitate all international incoming and outgoing shipment in coordination with RTI HQ logistics, manage RTI DHL online system, organize for local shipment if need arises, process IDFs and other related costs, track shipments, follow up with shipment vendors for any delays, provide constant updates where necessary, monitor import or export processes to ensure compliance with regulatory or legal requirements.
    Manage and update Africa Regional Office team Scope of Works and Trip reports on the central SharePoint database in liaison with IRO RTP team and RO Leadership.
    Manage and maintain data for events, shipment, travel, RTI in country vehicles master register on a quarterly basis and share weekly operations logistics tracker to finance manager.
    Coordinate other initiatives and collaborations i.e. point of contact for the regional office for the annual president’s call, global rotation program, manage and coordinate the annual community partnership program, salesforce for business development leads and any other RTP collaborative activities.
    Perform other duties as assigned

    Qualifications
    Education and Professional Qualifications

    Master’s degree and 3 year of experience or Bachelor’s Degree and 6 years of professional experience in program management and coordination preferably with an international organization or equivalent combination of education and experienc e

    Skills & Abilities

    Ability to work effectively under pressure and meet deadlines.
    Ability to work an irregular schedule on occasion with the ability to travel frequently and on short notice.
    Excellent written and oral skills .
    Strong interpersonal skills working with cross cultural and multi diverse teams.
    Highly organized and able to set priorities and handle multiple competing time and resource demands.
    Proficiency in Microsoft Office products

    Apply via :

    globalcareers-rtiinc.icims.com

  • Innovation Engagements & Design, Snr Manager

    Innovation Engagements & Design, Snr Manager

    Position Summary
    Visa is looking for a talented Innovation Engagements & Design, Snr Manager to join our Innovation & Design team. Join a dynamic group that conceives and designs new concepts and plays a pivotal role in collaborations with Visa partners, working with emerging technologies such as biometric payments and emerging digital payments & acceptance methods.
    You will be part of product development projects that include scoping, ideation, iteration and testing. Projects are derived based on forces shaping how consumers earn, spend, and save. This role will also contribute to driving much of Visa’s global new product roadmap through applied exploration and development.

    You’ll apply user-centered design principles and work closely with stakeholders to conceive and design best-in-class, useable and engaging product interfaces. You’ll be involved in the early stages of research and ideation and will collaborate with multi-disciplinary teams through the iteration and development process. You are an accomplished UX designer who is fluent with digital experiences across platforms. 
    Creating great UI is an important part of this role. This means creating both rapid UI prototypes as well as pixel perfect outcomes. This requires you to have a passion for building UI and you have a deep understanding and appreciation of how a delightful visual can drive user behavior and affect digital interactions.
    You will also be leading co-creation sprints and other shorter cycle engagements. In many engagements, you will serve as a lead agile facilitator and sprint manager, helping diverse teams come together and deliver outcomes. You will also be required to lead in-market immersions to gain user insights.

    This job is in Visa’s Innovation Studio in Nairobi, where we partner with Visa clients from across Sub Saharan Africa to create ground-breaking payments products and experiences and solve unique client problems.
    Responsibilities

    Lead engagements, end-to-end (from scoping, to research and client delivery in Center/Market/virtual), including, billable Value-in-kind (VIK) engagements 
    Lead and support key SetPlays, product explorations, and thought leadership pieces
    Serve as a facilitator and sprint manager for smaller engagements and parts of co-creations, helping diverse teams come together and deliver outsize outcomes.
    As needed, run Discovery sessions on a variety of topics
    Run Innovation Exiepriences and help build experiential assets in the center, e.g. content narratives, customized tours and demos. Support the development and deployment of physical and digital experiences in the Innovation Studio.
    Support the I&D Experiences team in ensuring the Innovation Centers & Studios are always cutting edge and at the forefront in showcasing latest payment experiences.
    Manage Innovation Center materials (technical resources, tools), generate and customize tools (physical and digital templates, wireframes, visual designs, style guides, pattern libraries, inspiration materials, etc.).
    Support Innovation Center operations in areas such as reporting of engagements & client activity
    Lead in-market immersions to gain user insights
    Define research (e.g., format, scope, candidate, interview guides, survey content, etc.) 
    Manage research agencies in market as required
    Design mobile, desktop and device specific experiences that are delightful and engaging
    Produce wireframes, visual designs, style guides and pattern libraries
    Create working UI prototypes that communicate the next generation commerce experiences (InVision or other similar product knowledge is a plus).
    Be comfortable and able to flex between rapid prototyping and building pixel perfect outcomes. E.g. on one project, produce rapid UI prototypes in record time for iteration with clients, in another project, take final outputs to the highest standards of UX and UI design.
    Build a world-class User Experience solution that supports the needs of the Visa digital solutions team and products
    Present design concepts to Senior Leadership and external partners
    Gather and incorporate requirements and feedback from multiple stakeholders
    Understand and advocate for the consumer’s experience 
    Foster a deep and rewarding collaboration with the Product Managers, Engineers, Marketers, and our customers. Highly collaborative working is critical for success in the role

    This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.                                   
    Qualifications
    Essential Functions

    Experience in consumer payment, e-commerce and acceptance is preferred
    Proficiency designing and developing prototypes using Balsamiq, Invision or other industry tools
    Proficiency designing high-fidelity mockups using Figma, Sketch or other industry tools
    Subject Matter Expertise in interaction design
    Experience conducting usability tests (including with users with disabilities) a plus
    Experience working with SCRUM in an Agile environment a plus
    Subject Matter Expertise in Accessibility (508/WCAG) a plus
    Experience is constructing and conducting analytical, qualitative & quantitative research
    Demonstrated experience in running sprints that involve needs discovery, design, services design and solution development
    Management consulting and agency experience would be a big plus
    Group facilitation and teaching (design thinking) skills a plus
    Strong verbal and written communication skills, including thorough and methodical attention to detail
    Fully fluent in English and able to understand and be easily understood in English
    Ability to communicate concepts and recommendations confidently to a variety of audiences
    Ability to self-manage time and work independently or as part of a team
    An online portfolio that demonstrates outstanding product and ecosystem thinking

    Apply via :

    jobs.smartrecruiters.com

  • Human Resources Specialist 2

    Human Resources Specialist 2

    Responsibilities
    Specific Responsibilities:

    Review, disseminate, ensure full compliance of HR policy guidelines and country employee handbooks in tandem with local labor laws, USAID rules and regulations, RTI policies, values, ethics, procedures and strategies; effective implementation of the internal control framework and proper functioning of the HR policy framework.
    Supports DCOP in disseminating identified priorities, allocated tasks; and ensures strict adherence to procedures in the area of selection and recruitment of temporary and longer-term staff.
    Organization of recruitment processes through the provision of input to short-listing process, screening of candidates, setting up and participation in interview panels including documentation processing for offers and deployment.
    In liaison with DCOP-RTI corporate HR Benefits and Compensation department track Private Medical Insurance (PMI) expiry dates and follow up on renewals.
    Maintain HR (including non-personnel) files; Track and compile the project leave schedules, setting up all staff absence by receiving and filing PTO authorizations, performing the functions of absence monitoring and recording; Advise staff on their R&R and leave entitlements.
    Coordinates preparation of contracts of CCN and local consultants, through timely preparation and submission of Personnel action forms.
    Provide professional advice and ensure proper staff performance management and career development focusing on achievement performance planning, documentation of reviews, and end of year performance appraisal. To ensure the deadlines for documentations and analyses are met.
    Ensures facilitation of knowledge building and knowledge sharing in the Project focusing on key HR Issues: Organization of trainings for the operations/ projects staff on HR issues: Synthesis and sharing of lessons learnt as best practices in HR as well as coordinating sound contributions into IDG HR website and other relevant knowledge networks or communities of practice.
    Orientation and induction focal person; Provides information to staff members on their employment conditions and entitlements, including on-entry briefings, facilitate CCN orientation and file orientation reports as espoused in the project on orientation and induction.
    Perform other duties as assigned.

    Qualifications
    Required Qualifications and Experience:

    A University graduate with specialized certification in HR.
    Bachelor’s Degree in HR, Business or Public Administration.
    Relevant working experience in HR is required at the national or international level.
    At least three (3) year experience in area of human resources administration.

    Knowledge, Skills And Abilitie

    Ability to perform a broad range of specialized activities related to HR management, including administration of recruitment, contracting and performance evaluation, monitoring of transactions and reporting.
    Demonstrated openness to change and ability to manage complexities and Remains calm, in control and good humored even under pressure.
    Solicits feedback from staff about the impact of his/her own behavior and responds positively to critical feedback and differing points of view.
    Ability to use Computer accounting packages; MS Office products, MS Access, MS Word, MS Excel, MS PowerPoint et
    Ability to work under pressure and meet deadlines for reporting.
    Knowledge of USAID Administration rules and regulations is an advantage.
    English language skills.

    Apply via :

    globalcareers-rtiinc.icims.com